can someone help me how to operate the Kies??????....
my problem here is when i connect the phone as mass storage the Kies suddenly launch itself and said it doesnt support this type of connection but the mass storage work properly.....then i tried to connect it with Kies....but the Kies doesnt launch itself and after i clicked the Kies icon on my desktop my phone screen start to change between the MTP and my homescreen non stop after i click the middle button then it stop.....and the kies state it is connecting with my phone but nothing happen actually.......this is my 5th Kies but the same problem is still happened......when we are connecting with the Kies what display will appear on the phone screen????...is it the MTP screen or what...please please really need your help to use th Kies.....thanx in advance
There is definately a bug with the phone. I personally and from what I can see several other people are having exactly the same issue. We just need to shout at samsung, lots of upset/unhappy customers screaming as loudly as they can will get things fixed. Louder you shout, better it will be!
Solved
In order for Phone to be recognized by Kies it needs to be connected to the PC in "Kies Mode" and not in "Mass Storage Mode" or any other mode.
As soon as you switch to Kies mode your phone will get recognized by KIES and the relevant drivers will be installed.
ian_g said:
In order for Phone to be recognized by Kies it needs to be connected to the PC in "Kies Mode" and not in "Mass Storage Mode" or any other mode.
As soon as you switch to Kies mode your phone will get recognized by KIES and the relevant drivers will be installed.
Click to expand...
Click to collapse
Did you read the original post? The problem is, with me as well, that Kies starts working if you select mass storage mode and then gives you an error. However Kies does absolutely nothing when you select Kies mode on the Samsung Galaxy S.
yuppss.....you seem to have the same problem too....hmmmm...any solution from anybody????
The software isn't compatible with our phones yet. I think it isn't even compatible with Android. After numerous fails on trying to connect with USB, I tried to connect with Kies through Bluetooth. I had the option to choose between Windows Mobile and Symbian.
I think we just have to be patient and wait for a new version of Kies. In the meanwhile you can exchange files by choosing to connect through USB and pick the option to connect as Mass Storage. In the notification bar press to connect it to the computer, so it reads your SD card(s).
Strange... I've never had a single problem connecting to KIES. It always sees the phone, always connects and I can do everything (which isn't that much really, but ok). Are you sure you have the latest version installed?
Hi there.. are you the one that I invited from GSM-Arena?
Welcome to xda-developers!
That happened to me before, the only thing I did is to set my SGS' USB Mode to "Kies"
then on the Kies on my PC i just selected the "Driver Recovery" & wait for it to do it's thing... I think it'll ask for a restart...
& before you plug your SGS to your PC, start Kies first... (right click the task bar Icon -> Start Kies)
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
try it, hope it helps...
----------------------------------------------------------------
wouwout said:
Did you read the original post? The problem is, with me as well, that Kies starts working if you select mass storage mode and then gives you an error. However Kies does absolutely nothing when you select Kies mode on the Samsung Galaxy S.
Click to expand...
Click to collapse
It is just a minor bug..
Kies won't detect the SGS in Kies Mode --
IF.. your USB Settings is set as "Ask on Connection" and you select "Samsung Kies" when it pops up...
so what I do is to specifically set the USB Settings to "Samsung Keis" before I plug the USB to my PC & make sure that Samung Kies is "Started" on your PC..
...
anyways... Samsung apparently admitted that there's a bug with keis and they're already on it.. I've read that in some threads here.. can't remember where..
Kies Firmware upgrade
I tried to install Kies in my Windows 7 PC and I can see Kies reading and firmware version and tells me there is an upgrade available and after I clicked on the button to go ahead with the update - I see the progress bar downloading the binary (as it says while it is still downloading 'downloading binary files') it takes atleast around 5 mins and once done it asks me to click on 'next' button to continue - when done - there is silence for around 10 seconds and then i see the message in the progress bar in PC that says 'upgrade has started and dont disconnect the phone' followed by my phones screen showing the android logo doing a road work telling upgrade in progress..but just in 5 seconds more - the PC message says, -
in one instance it said - disconnecting device and lost connection
another instance - i got the message 'failed to convert the binary to upgrade mode, try later'
another time - I got the message that said 'RAPI.dll' missing in your computer please install and try again'
Then went for rescue towards my winXP laptop runnivng SP3 -
I could install Kies properly and no problem connecting the device after a few tries it could see my phone then clicked on firmware upgrade - it came up and displays some updates are available - i went ahead to do the upgrade as usual by clicking on the accept conditions and after downloading - device got disconnected and shortly i get a message telling 'failed to convert to upgrade more try later'
In many other instance with my windows xp - PC cant detect my phone - I even tried to reinstall driver from the Kies menu - still no luck.
This morning I tried the same in my office PC running windows XP - everything went well as usual but finally when the upgrade process started I end up with the same message 'failed to convert to upgrade more try later'.
During this happens I see the screen change in my phone that freezes telling upgrade in progress do not disconnect while the PC says failed to upgrade do you want to stop upgrading and even after stopping my phone continues to show the frozen screen with 'upgrade in progress' - getting us confused and scared and dont know if I can unplug - will this brick my device all sorts of question until I shut down my SGS and reboot to see it is normal as before but whenever I connect for the firmware upgrade all that I know is I am pending new upgrade.
I have another question since I saw somebody mention that whether he/she should do a european firmware upgrade or asian firmware upgrade - I still confused by this question as well, which upgrade will be pushed to you if you are using Kies as it is just one same application made available for download globally.
somebody please help me with the upgrade issue.
thanks
Simple solution is to type MMC in your run on Windows and select the disk management as the add-on. Scroll down and see the drive where your phone is plugged in(recognize by the size) and assign it a drive letter as an option when you right click....problem solved. This works for USB drives that are not recogzed as well.
I have contacted samsung and although their recommendation wasn't pleasant it did work. Unmount and format the internal sd card. You will lose photos and media from the phone including any app media, but won't lose your contacts or apps.
I went from zero kies sync to a working system. I have also found out that the system can work well after doing the driver recovery and switching the phone on and off while its plugged into the pc while you are running kies.
Sent from my AWESOME Galaxy S
sany said:
I tried to install Kies in my Windows 7 PC and I can see Kies reading and firmware version and tells me there is an upgrade available and after I clicked on the button to go ahead with the update - I see the progress bar downloading the binary (as it says while it is still downloading 'downloading binary files') it takes atleast around 5 mins and once done it asks me to click on 'next' button to continue - when done - there is silence for around 10 seconds and then i see the message in the progress bar in PC that says 'upgrade has started and dont disconnect the phone' followed by my phones screen showing the android logo doing a road work telling upgrade in progress..but just in 5 seconds more - the PC message says, -
in one instance it said - disconnecting device and lost connection
another instance - i got the message 'failed to convert the binary to upgrade mode, try later'
another time - I got the message that said 'RAPI.dll' missing in your computer please install and try again'
Then went for rescue towards my winXP laptop runnivng SP3 -
I could install Kies properly and no problem connecting the device after a few tries it could see my phone then clicked on firmware upgrade - it came up and displays some updates are available - i went ahead to do the upgrade as usual by clicking on the accept conditions and after downloading - device got disconnected and shortly i get a message telling 'failed to convert to upgrade more try later'
In many other instance with my windows xp - PC cant detect my phone - I even tried to reinstall driver from the Kies menu - still no luck.
This morning I tried the same in my office PC running windows XP - everything went well as usual but finally when the upgrade process started I end up with the same message 'failed to convert to upgrade more try later'.
During this happens I see the screen change in my phone that freezes telling upgrade in progress do not disconnect while the PC says failed to upgrade do you want to stop upgrading and even after stopping my phone continues to show the frozen screen with 'upgrade in progress' - getting us confused and scared and dont know if I can unplug - will this brick my device all sorts of question until I shut down my SGS and reboot to see it is normal as before but whenever I connect for the firmware upgrade all that I know is I am pending new upgrade.
I have another question since I saw somebody mention that whether he/she should do a european firmware upgrade or asian firmware upgrade - I still confused by this question as well, which upgrade will be pushed to you if you are using Kies as it is just one same application made available for download globally.
somebody please help me with the upgrade issue.
thanks
Click to expand...
Click to collapse
can anyone comment on the above please - i am desperate on the upgrade but it stops me and says 'failed to convert to upgrade mode' what does that mean. thanks
Are you guys using an alternate launcher such as launcher pro, because kies doesn't seem to work with other launchers. If you are indeed using launcher pro, you must use the home switcher app from the market to temporarily switch to default launcher, restart the phone and connect to kies. When you are done, use the same app to switch back.
Sent from my GT-I9000 using XDA App
arshadaziz said:
Are you guys using an alternate launcher such as launcher pro, because kies doesn't seem to work with other launchers. If you are indeed using launcher pro, you must use the home switcher app from the market to temporarily switch to default launcher, restart the phone and connect to kies. When you are done, use the same app to switch back.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
My phone is fairly new and so nothing installed and infact i am new to android hence have not tried anything facy yet.
sany said:
My phone is fairly new and so nothing installed and infact i am new to android hence have not tried anything facy yet.
Click to expand...
Click to collapse
You can always do a manual update by flashing your phone to a newer firmware containing the updates - If you ask me, its easier than battling with Kies. There is a good FAQ here: (http)://forum.xda-developers.com/showthread.php?t=723596
Guide and European and Asian firmwares can be found here: (http)://samsung-firmware.webs.com/samsungi9000.htm
HF and feel free to ask if you get any problems.
New Kies released today update through the Kies program. Might solve a few of your problems.
Ancient_One said:
New Kies released today update through the Kies program. Might solve a few of your problems.
Click to expand...
Click to collapse
Yes it did solve my issues after battling with kies for all these days to get that official update. Although it just succeeded with the update only via Win7 not from my XP with sp3
well i know this is a little late, but i found the solution.. i tired like five times.. gave me the same problem.. after that i just factory resetted my phone from the privacy settings, erasing everything on my phone. after that i tried, and the upgrade worked... hope this helps.
Hi guys, please help if you can before I pull all of my hair out. My wife’s Galaxy Y is in a boot loop & I’ve spent most of the weekend trying to fix it without success. I'm a newbie here but have searched your forums before & found them very helpful but can't find a solution to my missing drivers problem.
So far I’ve followed the instructions in post 6 in this thread http://forum.xda-developers.com/showthread.php?p=33706714 but ODIN’s ID:COM field never changes colour (version 1.85). I’m guessing this is because every time I connect the phone to my PC I’m getting a message stating that the CDC drivers ACM & OBEX can’t be found despite having installed KIES from the link supplied.
It's a standard phone, never been flashed before it that's any help.
Okay...
rearadmiral said:
Hi guys, please help if you can before I pull all of my hair out. My wife’s Galaxy Y is in a boot loop & I’ve spent most of the weekend trying to fix it without success. I'm a newbie here but have searched your forums before & found them very helpful but can't find a solution to my missing drivers problem.
So far I’ve followed the instructions in post 6 in this thread http://forum.xda-developers.com/showthread.php?p=33706714 but ODIN’s ID:COM field never changes colour (version 1.85). I’m guessing this is because every time I connect the phone to my PC I’m getting a message stating that the CDC drivers ACM & OBEX can’t be found despite having installed KIES from the link supplied.
It's a standard phone, never been flashed before it that's any help.
Click to expand...
Click to collapse
So, you've never rooted it? What changes did you do last before it ran into a bootloop? My galaxy y, after receiving an update took 45 mins to boot up.
you dont need kies its pretty much usless for galaxy y
You need to install the samsung usb drivers
see my firmware thread for full instructions on how to use odin and link to the usb driver
http://forum.xda-developers.com/showthread.php?t=2568853
Also you can just try wiping data in cwm - you will loose all data but the phone should start normally else you will have to flash stock rom via odin
marcussmith2626 said:
you dont need kies its pretty much usless for galaxy y
You need to install the samsung usb drivers
see my firmware thread for full instructions on how to use odin and link to the usb driver
http://forum.xda-developers.com/showthread.php?t=2568853
Also you can just try wiping data in cwm - you will loose all data but the phone should start normally else you will have to flash stock rom via odin
Click to expand...
Click to collapse
Wow guys, that was fast! Thanks for your help, my wife doesn't remember changing or d/ling anything recently me0211.
I have already d/l the drivers from your link, Marcus. However, my PC wasn't picking up the CDC drivers even if I manually point the setup to the folder where I d/l the drivers. However, I've just renamed the folder it d/l the drivers to & redownloaded them again. Sure enough, connected the the phone to the PC & the drivers were successfully installed! Opened ODIN, the ID:COM field turned yellow, & everything worked perfectly from there!
Thanks so much Marcus, I've earned maximum brownie points with the wife & I'm now considering a Rooney weave for the hair I've lost.
She's lost all her texts but that's probably a blessing, she does like to to text. :laugh:
1- you need samsung drivere google it then install it
2- new odin version try ti get the latest update
3- to recovrey and wipe data and cache
4- entre cwm and wipe data and cache again
5- enter download mod and connect phone to pc and open odin the flash new rom
Dats it
galaxy Y boot loop problem - no user data loss
hi!
i have galaxy Y and i have boot loop problem. Is there any solution without losing user data as phone book contacts?
PC does not recognize smartphone + firmware upgrade encountered an issue
Hi guys, first of all, sorry for my bad English.
I own a Samsung Galaxy A5 (SM-A500FU), Android 5.0.2, ROM stock. My PC is a Windows 10 64 bits.
I tried to root my device with this guide: http://forum.xda-developers.com/galaxy-alpha/help/how-to-root-galaxy-a5-a500fu-lollipop-5-t3137613
A month ago it worked, but then I had to unroot my phone because I wanted to update it, but when I wanted to re-root it, it didn't work, I couldn't flash the cf-root so I closed Odin. After that, my phone displays "Firmware upgrade encountered an issue" when I turn it on. I would like to flash again the ROM stock, but my PC does not recognize my phone. I've tried on other computers, but the problem is still the same (tried on an Ubuntu PC, and a Windows 7 laptop).
Also, when I try to install the Samsung USB drivers, my PC freezes (BSOD) and I have to reboot it.
Please, help me, I don't know what to do.
Thank you.
PS: I will provide every information you need.
Bump
Please guys I really need your help, I'm panicking
"The connected device does not support smart switch please check supported devices"
The connected device does not support smart switch please check supported devices and try again
That what i get when i try to connect my Samsung Galaxy 6 Edge to smart switch
P.S :
My phone rooted and same guy who rooted it said somehow my imei deleted so i paid big money to get it back
So rooted phone and new imei.
Things i tried... downloaded Samsung kies 3 and had same problem there
Help anyone . Thanks!
Sorry Mods i posted it accidently on edge + i didnt notice could you move it please
Hello . i will explain my problem about my tablet A model 2016 SM-T585 .....After I see in last time my battery from tablet going down to fast ,,,,, (she keep around one day or up). .. I succesfuly root my tablet follow a XDA link and description....so i use ODIN last version and have twarp compatible with my tablet . i enabled administrative tools to tablet and inside to this point i enable OEM and USB debuging mode .....after i instal root i check if my tablet is rooted everyhting working perfect also i remember i do few restarts and tablet working perfect she start normal .....
so in next day i take a look in settings and i disable (without know i do something bad) administrative tools who manage (OEM ON and USB debuging ON ) after that to next restart tablet stop to bot . she show only samsung logo from bigin and red words left -up (custom binary blocked by FRP lock ) also i cant join in recovery to do reset but i can join in download mode and here i found that wont save me because with administrative tools off (last settings from tablet who manage USB debugging ) odin will not recognize my tablet conected to PC using a data cable
please i need help because i realy need my device its my personal good thing
ps:sorry my english
i instal an universal ADB file to allow odin see my tablet connected to pc ...next other problems still exist. please help
sorry
ok no answer no reply ok ....160 ponds losted to samsung in that morning ..... TY XDA ppl :crying::crying::crying::crying:
roselo said:
Hello . i will explain my problem about my tablet A model 2016 SM-T585 .....After I see in last time my battery from tablet going down to fast ,,,,, (she keep around one day or up). .. I succesfuly root my tablet follow a XDA link and description....so i use ODIN last version and have twarp compatible with my tablet . i enabled administrative tools to tablet and inside to this point i enable OEM and USB debuging mode .....after i instal root i check if my tablet is rooted everyhting working perfect also i remember i do few restarts and tablet working perfect she start normal .....
so in next day i take a look in settings and i disable (without know i do something bad) administrative tools who manage (OEM ON and USB debuging ON ) after that to next restart tablet stop to bot . she show only samsung logo from bigin and red words left -up (custom binary blocked by FRP lock ) also i cant join in recovery to do reset but i can join in download mode and here i found that wont save me because with administrative tools off (last settings from tablet who manage USB debugging ) odin will not recognize my tablet conected to PC using a data cable
please i need help because i realy need my device its my personal good thing
ps:sorry my english
Click to expand...
Click to collapse
I'm just a noob myself, so I can't offer any advice myself. (That would be the blind leading the blind.) But, a Google search shows that Samsung FRP problems are not unique to you. Two suggestions.
First, check out Rootjunky's method on this XDA thread https://www.xda-developers.com/rootjunky/
If that doesn't work, he also has another method that requires no computer. (I can't post the link because it is outside XDA and that is understandably blocked for total noobies like myself.) :silly: Just Google this:
"How to bypass Factory Reset Protection on Samsung devices without PC or OTG new crazy method"
Good luck!
Hi Please help
i have T585XXU6CTE6 (SM-T585, Samsung Tab A6 2016) Education Tab! (No play store, can’t install unknown source, not enable able)
i can’t open download mode (cannot install TWRP or Root)
can’t Factory reset even from recovery: MDM error
lock screen setting is disabled in setting no way to enable it! so i can't do factory reset using PIN Code error after 15 trial
every time i turn on developer option it disabled automatically once i leave About page
any suggestions??