[Q] Buttons don't work anymore - Legend General

I've had my screen broken, so I ordered the display and placed it as described, it works, but I have a problem that my buttons below my screen won't work anymore. If I press them, nothing happens (so I means home, search, return and menu). Wat can be the problem? I checked the wires but they are all connected good.
Thank you

I think that might be something you want to take up with technical helpdesk at HTC. I didnt even knew you could order those screens ... and is it really worth it?
as in price related , wouldnt it be cheaper to buy a new phone?
(about the buttons not working are you sure all wires and sensors are connected in the right place)?

Related

LCD working but no backlight

Thought I'd try talking whilst going for a jog and managed to get some sweat into my XDA Mini. The result: the LCD still operates, but the backlight is broken.
I took it to a repair shop to see if they could repair it but they say I need a full new LCD - not so cheap. The guy seemed a bit dodgy so I thought I'd double check people's thoughts here before I go and spend the $150 to fix it.
I'm sorry if I'm insulting your intelligence, but have you tried holding down the power button while the screen is on? The backlight can be toggled on and off by holding the power button down a few seconds.
Just making sure!
(Eg. Check your floppy drive before you decide that the hard disk is dead - store attendants can actually forget things like that)
Haha,
Yes I have tried everything relating to normal backlight usage, including a hard reset.
I know the backlight is stuffed because for a while it would turn on for a sec before turning off, then finally it went kaput.
Well the backlight probably is stuffed. And $150 is a bit steep for a new screen, but I doubt you will find any better - though if you want try eBay. I just searched eBay US for 'xda mini LCD' and got a range of LCDs from $70 to $100.
The installation isn't too hard, as long as you're careful - it just involves opening the Magician (which takes patience, but isn't too hard or risky), unplugging the old screen, detaching it, and installing the new screen.
Darn,
I found a screen for AUS$115 delivered on ebay.
Is there any way I can tell if I have the black or yellow screen connector without opening the phone up (I'd prefer to have to open it as few times as possible). My guess is that it would be one of the black ones as I think it's an earlier model.
Hey maximus, I know it's been a while. Did you fix your screen? I've got a Trinity with me (also known as Dopod D810) and I put a new screen into it. It worked, but after a few weeks, the alignment went off and would not reconfigure no matter what I tried. Then suddenly, the backlight went dead but the LCD still worked (I can see the content on the screen if I shine a torch on it). I'm an experienced phone repairer but I thought I'd check to see if you did anything to fix your original screen.
I've got the phone open - the connectors are fine. I've tried applying light pressure to the sides of the LCD, hoping that maybe it was just a loose connection inside the LCD, but to no avail.
Looks like I'll have to buy another LCD
hey i'm have=ing the same problem !
there are not any option but new screen

What problems to look for when buying a 2nd hand hermes?

I think this information might be useful for lots of people.
The question is: What problems should we look for when wanting to buy a second hand hermes, and how to look for them?
Everyone who's had problems with herms or knows about them should give an oppinion.thanks
Watch out for:
High frequent tone, ONLY when the display is on. Very annoying.
My phone has been to the shop for 3 times. Now I have got a new phone!
But I miss my HTC......
i had that one too, on the day i bought the 2nd hand tytn. changed the radio and rom and it went away. then the battery started heating, but i don't know if it heated before too
1). turn device on if you can.
2) sceen alignment and whitescreen - some people have the whitescreen problem, to see if it could be in yours(one type anyway) run your finger down to the bottom right at the side lcd screen (not on the screen, the casing) til you are about 2/3 of the way down from the top. lightly increase pressure and see if it starts going white. Please note this is a specific type of whitescreen which can be fixed BUT will have the warranty voided to do so. Try running a screen alignment (ask if FTouch flo is on the phone & active as this will stop this working and require a soft reset to fix)
2). test the buttons usually the bottom buttons ie. hotkeys, answer/hangup. but dont forget to check out the slideout keyboard too.
3). check to see if the battery gets hot or if there are any "hot spots" on the case. this indicates problems too. there may be a short somewhere on the hermes that is draining power REALLY quickly or may be affecting if power gets to where its needed.
4). soft reset and check if "no GSM" flashes up in the loading stage as this shows its a brick with a corrupted radio rom. this may be fixable but for me personally it would be bought only for parts (and would have to be cheap).
This is what I'd do as it is fairly quick BUT ths works only if you can see the device before you buy it otherwise you may be in for a nasty surprise.
Hope this helps...
hostedrage said:
The question is: What problems should we look for when wanting to buy a second hand hermes, and how to look for them?
Click to expand...
Click to collapse
While it's not exactly a problem, it could be a warning that problems may happen in the future.
Check the stickers under the battery, make sure the VOID sticker is intact and the (at least mine had one) reflective sticker is also intact.
Check the model and IMEI listed on the sticker, then compare it to the model and IMEI listed under the Identity tab in Device Information (Start -> Settings -> System -> Identity tab). This could give away someone trying to sell a HERM100 model as a new HERM200 (and asking a higher price), or a phone that may have been dropped and damaged. Also check the call duration tab if it's being sold as 'low use' (true, this can be cleared, but it's not exactly a couple of taps to do it).
At the very least, this could save the buyer some dosh and expose the seller as the potentially slimy person they are.
White screen mda vario 2
Hi,
I have purchased a mda vario 2, last november, with only 3 months waranty, now I`m having problems.
I have had my screen going white, some times if I go into landscape mode or turn the light on and off by means of pressing the power buton quickly the screen comes back, then the screen sometimes goes all blurry.
Now the phone wont come back on at all, all I get is this white screen, the screen lights up but just a white screen, nothing else.
So I bought a new screen from E-Bay and I connected it up to my phone but I get the same, the screen lights up, same old white screen.
Nothing else, If anyone knows what this problem is I would be very grateful.
It was a shop I brought the screen from off of E-Bay, I asked prior to purchasing this screen if it would be compatible with my phone and they told me that it was.
Many Thanks for any help, ideas what this could be.
Roy2008,
Not nice of you to hijack someone else's thread.
Anyway, read the following thread for information: http://forum.xda-developers.com/showthread.php?t=321163
li-ion have a limited number of hours before it dies i would check batt time of cause thats kinda problematic to test
I appologize if I hijacked someone else`s thread.
As I am new to this site I thought that you just use it like you do in a chat room.
I guess I was wrong, I`ll try to figure out how you use this site without annoying anyone.
My Appologies.
Anyways, Thankyou for your help, and for the hijacking part.
thinking of buying a hermes
I've been reading through out the forums because I am seriously thinking of buying this phone, a second-hand because I can't afford a brand new one. I'm a bit worried about the Whitescreen and D-pad failures thread, it seems it's the usual or maybe common problem of this model. So I have some questions before I do get this model.
-How would I know if the phone has been opened for repairs?
because I read here that you need to open the phone to fix the whitescreen prob.
-Do I look for one that has FTouch flo to check the screen alignment?
is there any other way to do this just in case the phone doesn't have one installed.
-How long does the battery last if you only use it for texting, wifi and making short calls? Also about the battery heating up, does it mean while it's idle? Is it sometimes normal for batteries to heat/warm up?
-ultramag69
sceen alignment and whitescreen - some people have the whitescreen problem, to see if it could be in yours(one type anyway) run your finger down to the bottom right at the side lcd screen (not on the screen, the casing) til you are about 2/3 of the way down from the top. lightly increase pressure and see if it starts going white. Please note this is a specific type of whitescreen which can be fixed BUT will have the warranty voided to do so
Are there other more ways to check if symptoms of whitescreen is present? I'd really like to be thorough because I'm pretty sure the ones that I can afford would not have any warranty anymore.
The ff. are the things I think I should do to make sure the phone is in good condition:
Make a call
Send SMS
Try wifi
Use the camera
Check all keys/buttons on the front, sides and dpad if all working
Bluetooth
Try a memory card
Pls. advice me if I've forgotten anything else.
I'm actually choosing between Hermes and HTC Elf, I'm leaning more to the Hermes because of the Dpad and it's slightly cheaper than the Elf.
Thanks in advance!
Also check the external speaker, I have four that I tweak, and two had loose speaker connections(made a good deal for me). It's an easy fix, I got the tool at radio shack. BTW these units are out of warranty.
Ok I'll add that.
Anything else?
Essentially a good indication of a possible whitescreen issue is the buttons on the front not working.
To check to see if its been opened look under battery as jdc said, theres a small white sticker over a screw on the right hand side thats says Void if removed, If can see a screw under the flash LED, then its been opened.
Cheers...

What a STRANGE problem with my buttons and LEDs! Ideas?

Hi guys!
Long time no post!
I hope you can help point me in the right direction.
Two things started happening with my 8525 TyTN, rendering it unusable. I do have a backup one, so it's no panic. But I would LOVE to try to repair this.
Here's what happens!
1 - The two LEDs in front don't work! No green; no blue; no amber. (HOWEVER, When I first replaced the battery after a hard reset, I did see is glow red for a second!)
2 - None of the buttons on the front work! None. Start/End, the D-pad, mail, internet explorer. All dead!
Interestingly enough... the LCD screen is perfect, as is the touch screen.
The unit also works perfectly fine.
I did a Hard Reset.
I am using WM6.0.
I am wondering... PERHAPS there is some kind of ZIF cable that goes from the body to the top panel? MAYBE that came loose?
If you have seen inside your TyTN, is there one cable/ribbon for lights/buttons?
If so, that would explain it!
If there are two cables/ribbons.... one for lights, one for buttons, then the odds of them BOTH falling out are near impossible!
I would LOVE to hear any ideas or thoughts!!!
Thanks as always!!!!!
Mike
Hello and welcome to a new phone!
I have a similar problem, mine sometimes gets a white screen and the D-pad buttons rarely work for long.
It is quite possibly a loose ribbon cable.
There is actually a thread here about this issue - just do a search for 'white screen' or similar and you'll find it. It was posted to within the week so shouldn't be far from the top if you browse for it, but I can't remember which Herme's category it was in.
There's even a full guide with pics to pulling your 8525 apart!
Cheers! Oggy. ó¿ó
try a new rom,.
I have the same problem. I thought it was bcs my TyTN fell down once. It started with Iexplorer always popping up when I wanted to do something. I thought the IE button at the top was stuck or something and when I pressed hard on the message button everything was okay. All buttons worked. But after a few days they stopped working and pushing the message button wont work also. And both the red and green call button leds are always shining. It sometimes happens that the dpad works for a second and than nothing.
I used the original wm5 and flashed to 6.1 now, no change tho.
it's not the rom, tried several roms now
for me it's just the call answer button, but this is annoying enough
there are some topics in the hermes section which describe the problems you encounter or even worse problems (the lcd flickering or just giving you a bright shining white) and they all say it is a loose cable connector right under your dpad
some of them opened their tytn (guarante already gone) and put some sort of paper or rubber or sth else on the connector.
other say tighten or loosen the screews worked for them, but none of the solutions seem to be final, it always works for some time.
if you have still guarantee i would try sending back or try somewhere else a repair, that is what i will do with tytn
i hope i do not have to pay for the repair
good luck
Loose screw
I was able to fix this problem after ATT told me that I was out of warrenty and it was going to cost 499.00 for a new phone.
I it turn out it is a loose screw on the inside and to get to it you have to undue 11 screw to get to it. I might be able to fix it for you. I dought you would be able to get into this phone and not hurt any of the other functions.
Rick
Hi,
could you advise how you managed to fix it?
Thanks.
button failure and white screen
I have the same problems, if I turn off and on for 3/4 times everything back to normal. But is really annoying because I miss calls.
To me seems a software issue.... I can solve it by turning off the screen does not make sense hardware problems
have a look to this post:
http://forum.xda-developers.com/showthread.php?t=435281
I have still to test the suggestion of schaps advance config version 2.02.1.0.0
Sorry it not a software issue and you can flash a 100 roms and it still won't work. You simply have a bad flex cable and possibly a defective dpad circuit board. You have to crack open the phone to replace it and it has to be carefully done. There are tons of DIY's about opening the phone and replacing the cable. There are even YouTube Videos about it.

Raplacement for I/O button on top

Once upon a time when I woke up with a bad mood, I threw my phone away to stop the alarm.. Since that moment my I/O button which is on top of the phone (the one you switch the LCD's blacklight on and off) is hard to push.
The 'clicking-system' is (I think) dented in, and from the surface it actually looks like that too. It still works though, but you have to press really hard.
I asked at the local phone shop what my invoice would look like if I have it repaired by them and I found out it would be better to do it myself.
The problem is that although all the parts which are available on internet, this button is really hard to get. I can;t even find it on eBay (maybe I just search the wrong way).
Does anyone know where to get this, and if it hard to solder it (if needed)?
I am located in The Netherlands, so I prefer something that SHIPS to NL.
I found this (https://www.gsm4world.us/htc-touch-...lex-cable-lcd-key-ear-repair-d-02961_405.html) but I don't know if it will do the job.
Thank in advance guys!
Does anyone know?
gsm4world.us has almost full line of parts for the fuze/tp
Sorry I can't be of more use, but some searching on eBay will show that you can get the same part as on GSM4World a bit cheaper:
http://cgi.ebay.co.uk/HTC-TOUCH-PRO...Accessories?hash=item1c0ce8e08a#ht_2173wt_939
Edit: Actually, I'm not convinced that the part you suggested is the one you need. I think you should hold off buying anything until someone can tell you for certain which is best.
Power button
ewaldvk said:
Once upon a time when I woke up with a bad mood, I threw my phone away to stop the alarm.. Since that moment my I/O button which is on top of the phone (the one you switch the LCD's blacklight on and off) is hard to push.
The 'clicking-system' is (I think) dented in, and from the surface it actually looks like that too. It still works though, but you have to press really hard.
I asked at the local phone shop what my invoice would look like if I have it repaired by them and I found out it would be better to do it myself.
The problem is that although all the parts which are available on internet, this button is really hard to get. I can;t even find it on eBay (maybe I just search the wrong way).
Does anyone know where to get this, and if it hard to solder it (if needed)?
I am located in The Netherlands, so I prefer something that SHIPS to NL.
I found this (https://www.gsm4world.us/htc-touch-...lex-cable-lcd-key-ear-repair-d-02961_405.html) but I don't know if it will do the job.
Thank in advance guys!
Click to expand...
Click to collapse
Hi, Recently my Touch pro's motherboard gone dead.
Like yours HTC service center gave me estimate equal of new device so i listed parts to help others.
If your device is still facing the same problem please PM me with problem & picture, it will help us to decide which part you actually need.
The link posted by you is whole switching system, but i believe you just need plastic part of power button

HD2 buttons not working after Screen replacement

Hi.
Dropped HD2 and broke the screen. It still worked so sent it off to M-Blue in Essex (htcphonerepairs.co.uk) for a new digitizer and screen. After a lot of hassle (dont use them for repairs) and 4 weeks waiting for the digitizer and screen to be replaced, I finally got it back.
Now the power on and volume up/down buttons work fine, but other buttons (call, Home, Windows, return) don't.
HD2 boots to MAGLDR or Android no problem and touch screen works. Because I cannot select the USB Flasher in MAGLDR, I cannot flash any other rom or use the phone once a selection via the screen has been made (i.e. cannot return to the home or previous screen).
Any suggestions on what the problem might be or how to solve this?
this happened to me recently..first try to check if the bottom buttons are aligned, do you feel and hear the "click" everytime you press it? if that doesnt do it, you may need to buy another flex cable like I did! theyre about $14 or so on ebay not sure! then you have to go back to the hassle of disecting your phone again to replace it *sucks i know but it will work out after! hope this helps and goodluck
Hi. Thanks for this. I cannot feel the click, so assume you are correct. I will get a new flex cable and report back.
no click means its not align properly/
New Cable ordered
Thanks to everyone who responded.
As I was checking the buttons, i found the cable was broken. not sure if it was me or not. Still ordered a new keyboard cable. will need to waitr for it to be delivered and installed before any other problems can be fixed.

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