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I have just spoken with T-mobile loyalty team, I was chasing up where my Leo is. The lady stated there had been some issues with the previous batch of handsets and that further testing was being done before releasing any more devices.
1 Am I being told the truth?
2 How long does this testing take?
3 If problems are found how quickly will T-mobile be able to flash a fixed ROM to all their stock?
4 Will I get my Leo before Christmas?
I would really like to believe that T-mobile are being honest and that very soon I will have my Leo hopefully with all the issues identified on this forum fully resolved.
Am I being naive?
Ordered mine online on Sunday the 29th Nov and recieved it on Thursday 3rd Dec.
I do have a mate that works in T-Mobile and said that as soon as the stock is coming in they are going out just as fast and having worked for a mobile phone company in the past the staff do get told a load of rubbish at times.
I phoned up t-mobile UK today to order one, to be told they were out of stock. A new batch is expected Friday.
I've spoken to o2 at least 8 times today and in one of the calls I was told that part of their problem was having to send all the stock they had,along with returned faulty devices, back to HTC for "repair"...what's that funny smell? is it lamb,fish,bear...no its bull!
pricefix23 said:
I phoned up t-mobile UK today to order one, to be told they were out of stock. A new batch is expected Friday.
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hay00c2 said:
Ordered mine online on Sunday the 29th Nov and recieved it on Thursday 3rd Dec.....
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Mine was ordered on 30/11/09 and was told to expect a text with a delivery date within the week.
terrytpot said:
I've spoken to o2 at least 8 times today and in one of the calls I was told that part of their problem was having to send all the stock they had,along with returned faulty devices, back to HTC for "repair"...what's that funny smell? is it lamb,fish,bear...no its bull!
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This would cost HTC a fortune. I wonder if the repairs are to flash a new ROM ?1.48+ or actual hardware repairs eg. new camera module. Are existing users going to have their handsets recalled? If a handset is "repaired" will it be classed as new or refurbed?
Nah, I smell something too.
It is probably just another example of getting a different response from which ever droid/lovely customers service rep. you speak to. Best just to keep ringing up until you get the answers you want and then believe that person.
wizzzard said:
Mine was ordered on 30/11/09 and was told to expect a text with a delivery date within the week.
This would cost HTC a fortune. I wonder if the repairs are to flash a new ROM ?1.48+ or actual hardware repairs eg. new camera module. Are existing users going to have their handsets recalled? If a handset is "repaired" will it be classed as new or refurbed?
Nah, I smell something too.
It is probably just another example of getting a different response from which ever droid/lovely customers service rep. you speak to. Best just to keep ringing up until you get the answers you want and then believe that person.
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i got one online from tmobile bout a week ago and mines running 1.43 and i`v had no major issues with it at all. i`v had to soft reset once due to phone hanging, but believe me its had a good seeing to, i havent put the thing down!!. as for the camera, mines not too bad. got the slight pinkiness problem but nothing that cant be sorted with a few tweaks in the camera settings i`v read about. i think htc mis-judged the demand for them plus some dodgey batches thrown in the mix. good luck on getting one anyway jus keep pestering them!
Just got off the phone with Hayley at T-mobile.
They are expecting 2000 HD2s today and tomorrow. I have been told there are less than 2000 people on their waiting list for HD2 so fingers crossed, touch wood and rub the lucky rabbits foot and I will have my phone within the next 2 days.
Ive been waiting for 2 weeks for my upgrade phone. Every time same story, more expected Friday. And when "I" asked about rumours that there had been some probs with the phones, the lady went off to check with her manager and came back and said, nope, they had only heard wonderful comments about the phone.
Still i'd rather wait for htc to fix any issues if they are doing that right now.
wizzzard said:
Just got off the phone with Hayley at T-mobile.
They are expecting 2000 HD2s today and tomorrow. I have been told there are less than 2000 people on their waiting list for HD2 so fingers crossed, touch wood and rub the lucky rabbits foot and I will have my phone within the next 2 days.
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That's interesting. I just got off the phone with Francis at Tmobile. She couldn't tell me anything, except that they'd had a consignment today. No numbers on stock or on how many are waiting for it. Nor how far down the list I was. She did agree that for some reason Tmobile had underestimated the demand for this phone.
I think it might have something to do with the iphone judging by what went on at Voda.
And I've been on the waiting list for 3 weeks and it should have been 4 but they cocked it up. I better get it before Christmas!
creed said:
That's interesting. I just got off the phone with Francis at Tmobile. She couldn't tell me anything, except that they'd had a consignment today......
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I am well and truly p*ssed off. (I hope I wont be edited by a Mod like I have been on the T-mob support forums)
Today I got to speak to Dennis who laughed at the mention of 2000 handsets arriving today. I was lied to yesterday.
No idea when more stock arriving.
No idea when I might receive mine.
No idea about customer service.
No customers if they keep this up.
200 handsets arrived today and after waiting for a month with Vodafone's mis-information, I switched to T-Mobile and bagged one of those 200. It seems the only way to get an HD2 is to show no loyalty and swiwtch providers
I guess I got lucky as I got through to a really helpful saleswoman.
Just buy an unlocked one and get it right away. I did and I'm in the US. Of course I had to have it and paid $875. But it was worth every penny. I use A&tt now but thinking of going to T mobile. BUt since its unlocked i can use it forever anywhere.
There seems to be quite a few people wanting an Arc to suit AT&T, Telstra, Rogers, etc.
I have posted a message here:
http://blogs.sonyericsson.com/produ...its-the-stores/comment-page-1/#comment-149670
And Rikard replied saying he will try to find out what is available for us.
If any one has any info about availability of the LT15a, please post it here.
Edit:
Late April for Rogers: http://mobilesyrup.com/2011/03/31/r...and-arc-launching-late-april-99-99-on-3-year/
I did add another request to make sure he sees the demand. Hopefully he gets some answers.
I don't like creating new post while there are some existing. Rogers will have the ARC out by end of this month (maximum in 26 days) has anyone else in the world getting arc working on 850? Brazil?
People with Rogers, have they release any price without contract yet?
Thanks
I found this page, where they say they have an HSDPA 850/1900/2100/800
http://www.bestnydepot.com/sony-ericsson-xperia-x12-arc-anzu.html
Is it a mistake?.
haroldmk said:
I found this page, where they say they have an HSDPA 850/1900/2100/800
http://www.bestnydepot.com/sony-ericsson-xperia-x12-arc-anzu.html
Is it a mistake?.
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and I assume that you have read the description too:
Quick Overview
The specifications suggest that Cliaro (possibly Xperia X12) will have TI OMAP4 1.5GHz processor, Android 2.2 (Froyo) and a 4-inch AMOLED 1080×720 resolution screen. The 10mm thick Xperia X12 is also expected to sport a 12 megapixel camera.
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I called one of these re-seller which have no clue whatsoever about the arc. He said that this is what SE website stating and they have all the HSDPA band included in one phone and after I insisted, he went actually and test the phone with this sim-card and convinced that it does not have the 850 band.
Nimche said:
and I assume that you have read the description too:
I called one of these re-seller which have no clue whatsoever about the arc. He said that this is what SE website stating and they have all the HSDPA band included in one phone and after I insisted, he went actually and test the phone with this sim-card and convinced that it does not have the 850 band.
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Oops, of course I didnt read the description and I went directly to specs
Really looking forward to the UMTS 850Mhz Arc. If anyone has any information, kindly share please!
Is there any generic LT15a? Telstra doesn't get one since they gave it to orange and optus
Rogers is the only one we all know is getting it but what about other countries in america?
Waiting may be dangerous for me
Rogers is releasing it between 14-21st of April ie what most sources and Rogers said
Nimche said:
Is there any generic LT15a? Telstra doesn't get one since they gave it to orange and optus
Rogers is the only one we all know is getting it but what about other countries in america?
Waiting may be dangerous for me
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Sent from my X10i using Tapatalk
sofia-captivate said:
Rogers is releasing it between 14-21st of April ie what most sources and Rogers said Sent from my X10i using Tapatalk
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@ least its nice that you guys don't have to deal with ATT. I think their wireless department is completely dead.
I thought this is the only place I can share my pain (reminding me when I was waiting for my X10a) when it comes to gadgets I am like a 2 years old baby screaming.
Checking everyday for a sign of LT15a on ebay or anywhere else but no sign and more killer feeling. Am I the only one in pain?
Nimche said:
I thought this is the only place I can share my pain (reminding me when I was waiting for my X10a) when it comes to gadgets I am like a 2 years old baby screaming.
Checking everyday for a sign of LT15a on ebay or anywhere else but no sign and more killer feeling. Am I the only one in pain?
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Here the same. I guess we will see it on ebay once Rogers release LT15a. I hope Rogers will sell it without a contract.
haroldmk said:
Here the same. I guess we will see it on ebay once Rogers release LT15a. I hope Rogers will sell it without a contract.
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There was a second price leak from Rogers showing the off contract price for 549 CA Dollar.
But I am assuming that lots of people get them and sell them on eBay. Its like taking forever now.
Sony Ericsson in the USA sucks in releasing information and services.
Nimche said:
Checking everyday for a sign of LT15a on ebay or anywhere else but no sign and more killer feeling. Am I the only one in pain?
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I am too even though the hardware specs on Arc don't get me too excited, I just want a change from X10a. I almost used X10 for a year. I wanted to give Galaxy S2 a chance but even that is pushed further and the wait is killing me.
kitsVA said:
I am too even though the hardware specs on Arc don't get me too excited, I just want a change from X10a. I almost used X10 for a year. I wanted to give Galaxy S2 a chance but even that is pushed further and the wait is killing me.
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Yes the hardware was important once for me when I got my HD2 as soon as it came out but then design was more important and hardware won't play a big difference for me since I am more for the design and how the phone feels. To me ARC specs are reasonably good for what it is.
I am also going from X10a and arc should be a good replacement. Galaxy S2 is pushed back to May or June?
Just called Rogers to see what it's going to cost to do an early upgrade from my X10a. They don't have it in the system yet so they couldn't give me a price :-( Will try later on.
Not sure if I should stick with branded Rogers to get retain that awesome warranty they have or if I should screw the warranty and go with a unbranded version. The warranty is important because I run & bike with my X10a (since I found a great fitness app) so I think it's just a matter of time before I kill it.
AdamUpNorth said:
Just called Rogers to see what it's going to cost to do an early upgrade from my X10a. They don't have it in the system yet so they couldn't give me a price :-( Will try later on.
Not sure if I should stick with branded Rogers to get retain that awesome warranty they have or if I should screw the warranty and go with a unbranded version. The warranty is important because I run & bike with my X10a (since I found a great fitness app) so I think it's just a matter of time before I kill it.
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One thing that I am not sure is when you buy it from Rogers buy off contract would that be unbranded or not(I assume not) but unless you buy lt15a from Rogers I don't know anywhere else selling them at this moment.
This was the one last leaked out on April 4th HERE about pricing.
I feel your pain too Nimche.
I've tried contacting se to no avail. You wouldn't think they would make it so difficult to buy their products. No info from se at all.
Sent from my X10i using Tapatalk
Hyper x10 soon to be Hyper arc(a)
Well, I just chatted with SE rep in the US and no news. They keep saying availabliity in some markets and I can't find any answer what market are they talking about. I should go find a friend in Canada to get me one as soon as it is out.
I checked here on Firmware roll-outs and it pretty much like LT15i except lt15a had one sooner than (i)
SOURCE
Hope to see some lights soon or find a contact @ SE with some answers.
Rogers - Canada is throwing a Launch Party for Xperia ARC & Play on April 13th which is next Wedensday and MobileSyrup is giving out ticket which you can win HERE
Good Luck everyone.
So today while shopping i stopped at my local sony store and asked about the xperia s just to know if they could know anything important the rep told me that its 100% making his way into canada and that rogers will have it first but he didn't tell me any specific date he said its in about a month or two! Really happy because im due to an upgrade.
Don't want to get the galaxy nexus i played whit one wasnt impressed at all and the touch keys are horrible to press!
Though I'd let people in Canada to know it ^_^
Sent from my X10 using xda premium
I rang Rogers customer service yesterday asking when they were getting it in stock but they have no information yet.
Atleast good news is we are going to get it and I won't have to import the phone although it we have to wait too long I still might.
I want the Xperia S very soon since I'm running on X10 still and desperately need an upgrade.
ssj_jaypee said:
I rang Rogers customer service yesterday asking when they were getting it in stock but they have no information yet.
Atleast good news is we are going to get it and I won't have to import the phone although it we have to wait too long I still might.
I want the Xperia S very soon since I'm running on X10 still and desperately need an upgrade.
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Same thing here i really need to change my phone i am bending 99% towards the xperia s and 1% for the galaxy nexus it shouldn't take more then a 4-5 weeks before it hits rogers because i saw a thread where it has been confirmed 5th march will be the launch of the device!! Really.excited btw does this have touch buttons like the galaxy nexus??
Sent from my X10 using xda premium
I have oderded my HTC One Silver from T-Mebile UK nearly 10 days ago but I haven't received it yet.
Today customer service told me this phone is out of stock because of software issue.
Shall I be concerned about these "SOFTWARE ISSUES"?
Did any one get their HTC Once from T-Mobile? How long did it take you to receive the phone?
Got mine 7 days 'late' but as two of those days were bank holidays and two were weekend days I can't complain.
Had mine for about 3 weeks I think, had it pre-ordered via upgrade since first week in March and got it before the Easter break
Weird! I ordered mine 7 days ago (Thursday) and they blatently lied and told me I would get it the next day. Upon not receiving anything I rang them and they admitted that they had no stock and I shouldn't have been told this however, I left the order in place.
Yesterday, whilst bored, I opened up an online chat on the T-Mobile site and an assistant who appeared to have little grasp of anything assured me that they had stock so I imediately rang them.
I was then told that I would have my device sent by the end of the week (tomorrow). I assumed that this was another lie as nobody else appears to have any stock and this morning I received the stock text saying that they hadn't forgotten me and that they would let me know straight away about any stock updates
About an hour later I received another text saying that I would receive the device tomorrow together with a ukmail.com tracking number
Make of that what you will. We'll see tomorrow and I'll keep you posted.
compact_bijou said:
Got mine 7 days 'late' but as two of those days were bank holidays and two were weekend days I can't complain.
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bob 6600 said:
Had mine for about 3 weeks I think, had it pre-ordered via upgrade since first week in March and got it before the Easter break
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Thanks, I hope I get mine soon.
Can you please also tell me if there is any gap between the the alimunium body and the plastic bit either at top or bottom? I have seen few pictures where people had this problem with their phones?
Also what kind of T-Mobile bloatware is on the phone?
bobsie41 said:
Weird! I ordered mine 7 days ago (Thursday) and they blatently lied and told me I would get it the next day. Upon not receiving anything I rang them and they admitted that they had no stock and I shouldn't have been told this however, I left the order in place.
Yesterday, whilst bored, I opened up an online chat on the T-Mobile site and an assistant who appeared to have little grasp of anything assured me that they had stock so I imediately rang them.
I was then told that I would have my device sent by the end of the week (tomorrow). I assumed that this was another lie as nobody else appears to have any stock and this morning I received the stock text saying that they hadn't forgotten me and that they would let me know straight away about any stock updates
About an hour later I received another text saying that I would receive the device tomorrow together with a ukmail.com tracking number
Make of that what you will. We'll see tomorrow and I'll keep you posted.
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Thanks, I have received 3 of these stock update messages myself. But sadly nothing about when they will deliver my phone..
t4ure4n said:
Thanks, I hope I get mine soon.
Can you please also tell me if there is any gap between the the alimunium body and the plastic bit either at top or bottom? I have seen few pictures where people had this problem with their phones?
Also what kind of T-Mobile bloatware is on the phone?
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I would say very tiny gap at the top between aluminium and plastic. I have double dip hard case on though so never notice it.
No bloatware I can think of, most annoying thing for me is Blinkfeed that I cannot get rid of!
bob 6600 said:
I would say very tiny gap at the top between aluminium and plastic. I have double dip hard case on though so never notice it.
No bloatware I can think of, most annoying thing for me is Blinkfeed that I cannot get rid of!
Click to expand...
Click to collapse
Install another launcher, Apex/Nova/HoloLauncher
Ignore or delete please
Sent from my HTC One using xda app-developers app
bob 6600 said:
I would say very tiny gap at the top between aluminium and plastic. I have double dip hard case on though so never notice it.
No bloatware I can think of, most annoying thing for me is Blinkfeed that I cannot get rid of!
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Click to collapse
To get rid of Blinkfeed Ithink there are 2 options:
Install another launcher and make it is default (thanks godofwar424)
If you want to keep HTC's launcher/Sence5, Root your phone and un-install blinkfeed using tools like root-uninstaller or Titanium Backup etc
I have read some reviews on Amazon UK complaining about damage caused by the double dip hard case.
Sidbob said:
..........have noticed that some very small marks about the size a pin tip(not head)on the top and bottom of the phone, it appears that microscopic bits of grit have got in under the case and where the case has some imperceptible movement this has damages the anodised coating of the phone behind the top grey and reds parts of the cover. Do not buy this product if you want to keep you phone in mint condition
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Since you are using the same case, Can you confirm if it is true for you too?
t4ure4n said:
any gap between the the alimunium body and the plastic bit either at top or bottom?
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Microscopic. Nothing to fret about. Otherwise, perfect.
t4ure4n said:
Also what kind of T-Mobile bloatware is on the phone?
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Click to collapse
T-mobile? There's t-mobile services app where you can pay bills and check your horoscope (ffs)
There is also a load of other bloat from facebook, twitter, google etc, so if you want your phone
to be secure and spyware free you will eventually have to root and make your own ROM built from
secure apps and those which require no special permissions and lock down/encrypt everything else.
The handset is a class apart from the competition though.
t4ure4n said:
I have read some reviews on Amazon UK complaining about damage caused by the double dip hard case.
Since you are using the same case, Can you confirm if it is true for you too?
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Click to collapse
I also read these (after purchasing!) but I can't see any damage on my phone. I remove my case every night as I put the phone into a dock (currently using car dock in the house until a suitable desktop dock is found that I like)
compact_bijou said:
Microscopic. Nothing to fret about. Otherwise, perfect.
T-mobile? There's t-mobile services app where you can pay bills and check your horoscope (ffs)
There is also a load of other bloat from facebook, twitter, google etc, so if you want your phone
to be secure and spyware free you will eventually have to root and make your own ROM built from
secure apps and those which require no special permissions and lock down/encrypt everything else.
The handset is a class apart from the competition though.
Click to expand...
Click to collapse
bob 6600 said:
I also read these (after purchasing!) but I can't see any damage on my phone. I remove my case every night as I put the phone into a dock (currently using car dock in the house until a suitable desktop dock is found that I like)
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Thanks for your replies.
Still waiting and no news from T-Mobile UK.
If they are waiting for new stock, Does it mean that it will be a new batch?
I will be happy to get something from a second batch...:silly::laugh:
t4ure4n said:
Still waiting and no news from T-Mobile UK.
If they are waiting for new stock, Does it mean that it will be a new batch?
I will be happy to get something from a second batch...:silly::laugh:
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Same situation here, just had a recent text saying they havent forgotten about me lol.
I did Tweet tmobile support and they said no date yet.
Fingers crossed for this week.
Got mine on Friday. Think it's down to all the hassle I gave them on a regular basis due to the delivery date lies that they gave me that they dug one up from somewhere. I have no T-Mobile bloatware on it at all but the cid is ORANG01 and it is running 1.28.61.7 which I guess is orange firmware but haven't clarified that yet.
After 3 days of use, there doesn't seem to be any issues with the device (In fact it's brilliant :laugh
bobsie41 said:
Got mine on Friday. Think it's down to all the hassle I gave them on a regular basis due to the delivery date lies that they gave me that they dug one up from somewhere. I have no T-Mobile bloatware on it at all but the cid is ORANG01 and it is running 1.28.61.7 which I guess is orange firmware but haven't clarified that yet.
After 3 days of use, there doesn't seem to be any issues with the device (In fact it's brilliant :laugh
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Good to hear that you have received your handset.
I spoke to T-Mobile customer support today and I have been told that the waiting time is 15 working days which means I can't have it till next week.
They guy also told me that I can go to a T-Mobile store and pickup a handset if I wanted to (and if I could find one)...
But, I will wait for T-Mobile to send my handset in post, hoping that it will be from the new stock.
t4ure4n said:
Good to hear that you have received your handset.
I spoke to T-Mobile customer support today and I have been told that the waiting time is 15 working days which means I can't have it till next week.
They guy also told me that I can go to a T-Mobile store and pickup a handset if I wanted to (and if I could find one)...
But, I will wait for T-Mobile to send my handset in post, hoping that it will be from the new stock.
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Click to collapse
Any tmob shop that I have called have said that they have no stock and it is pre-order only
I spoke to T-Mobile Online support team member and he told they have HTC Once (Silver) in stock
Matthew: Hi there, my name is Matthew. I am part of the dedicated T-mobile Online Sales Team. How can I help you with your T-Mobile order?
Khurram Majeed: Hi Mathew, I need some information regarding your stock of HTC One
Matthew: Hi Khurram
Matthew: We do have it in stock
Khurram Majeed: Silver?
Matthew: Yes
Khurram Majeed: Okay, then can you please check my account as I am waiting for HTC One (Silver) for my upgrade.
Khurram Majeed: I have no information when I will be receiving my handset and trhe new SIM
Matthew: I would have been the happiest person if I was able to help you for this, but to be honest I belong to a Sales Department only for new customers and we don't have access to your information
Matthew: You can easily track your order by calling customer service on 0845 412 5000, and quoting your reference number. They will be able to tell you the status of the order.
Khurram Majeed: Okay
Matthew: Thank you for chatting with us. Have a nice day!
Khurram Majeed: Thank you
Matthew: *Take Care Khurram
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Click to collapse
But when I called 150, I was told that the phone is out of stock..
I don't know who is lying here but I feel like changing my upgrade and getting S G S 4..
t4ure4n said:
But, I will wait for T-Mobile to send my handset in post, hoping that it will be from the new stock.
Click to expand...
Click to collapse
If it does arrive it probably won't have a microphone in it
Hello All,
After seeing how bloated some of the carrier phones are, plus longer update cycles, I decided to get an imported C6906 (Expecting delivery this week). I decided to ignore the Z1s. Do you guys know what if, any warranty service I could seek thru Sony in North America ? This phone isn't even sold in the USA so it's not like they've replacements laying around. I'm just very concerned they will turn me away If I have an issue. I currently have TMO but may need to switch to Att so the 6906 LTE bands made sense for me. Has anyone had to go thru this?
Also, I've seen mention of poor quality screens on some units. This is extremely concerning. Should I be worried about this?
I'm debating refusing delivery of the device so I appreciate any feedback.
LoL....good luck on sending your phone out for weeks to get it repair buddy. I'm getting Tmobile Z1S its because of the warranty.
Sent from my SGH-M919 using Tapatalk 2
epsix said:
LoL....good luck on sending your phone out for weeks to get it repair buddy. I'm getting Tmobile Z1S its because of the warranty.
Sent from my SGH-M919 using Tapatalk 2
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I have other phones so a couple of weeks doesn't bother me that much to be honest. I'd just like to know if they will provide service.
goon3r said:
I have other phones so a couple of weeks doesn't bother me that much to be honest. I'd just like to know if they will provide service.
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I don't think they will. You will have to go thru from who ever you got it like expansys or negri.
kirdroid said:
I don't think they will. You will have to go thru from who ever you got it like expansys or negri.
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Click to collapse
I ended up rejecting the delivery of the device from UPS after not being able to get a clear answer from the folks at the local Sony store.
So all things considered, it seems that Sony has held out on the LTE flaghships (Z and now Z1) in order to avoid competing with T-Mobile.
Z1s it is I guess.