Database Users

official firmware upgrade issues from Kies

I tried different machines before I sorted the connectivity problem to establish connection to my device until finally my PC can recognise my device.
Now comes the next headache, after getting the connection established I clicked on firmware upgrade - it came up and displays some updates are available -
it shows my current version as:
(PDA)JE9/(Phone)JE9
available update as:
(PDA)JF4/(Phone)JF4
When clicked on 'proceed' - it brings up some warning for me to make sure they are fixed before I proceed further like power cables connected and some warning of not removing or doing anything during upgrade, after I check 'agree' it starts the download by letting me know that the binary files for the new firmware is being downloaded and after the dowload there seems to be a wait creating impatience for us as to what next...after a few seconds I can see the message above the progress bar saying that the upgrade process has begun..
I can see the screen on my SGS display come with the android logo on some work (like road construction work) and the message telling upgrade in progress do not disconnect...it stays in that state for around a minute...no progress in the progress bar....Now suddenly the PC says 'failed to convert to upgrade mode, try later' and even after stopping my phone continues to show the frozen screen with 'upgrade in progress' (getting us confused and scared and dont know if I can unplug - will this brick my device all sorts of question) until I shut down my SGS and reboot to see it is normal as before but whenever I connect for the firmware upgrade all that I know is I am pending new upgrade.
I am stuck and can't proceed further - I tried it many times with many machines no luck. Please anybody suggest a way out.
Some info on my device: Bought in UK, sim free phone from Singapore Singtel as I see the operator's animation in the startup screen.
Other details on firmware:
PDA:I9000DXJE9
Phone:I9000DXJE9
CSC:I9000OLBJE9
In the settings 'About Phone' carries details:
Version: DXJE9
Kernel: [email protected]# (does this mean the device is rooted already?)
I have another question since I saw somebody mention in another thread that whether he/she should do a european firmware upgrade or asian firmware upgrade - I still confused by this question as well, which upgrade will be pushed to you if you are using Kies as it is just one same application made available for download globally.
somebody please help me with the upgrade issue.

isn't there any dev who can help me on this, it looks like i am the only one experiencing this!!!

I don't think many people are getting the upgrade options via kies at the moment.
I'm not seeing it on UK JF3

so hope, there isn't an issue with my device. I am weary because this was purchased from an online site but purchased the device after checking it personally.
One more question, will an unlocked phone get locked after any new firmware updates?
Are sim free and unlocked phones follow different philosophy ie., after unlocking a phone does that become a sim free phone forever.
Second question, how does the OTA update work - if you are not tied to a service provider - does samsung send these directly to all sim free phones automatically, looking and searching for IMEI numbers? and will a rooted phone be allowed to upate to froyo or any official update (for example) via the official Kies?
thanks

There isn't any offical firmware updates, via Kies, and or any other method.

JaGuR said:
There isn't any offical firmware updates, via Kies, and or any other method.
Click to expand...
Click to collapse
Pls dont give wrong information. If you are suggesting something make it elaborate and clear.
I have clearly mentioned that I can see my current version as: (PDA)JE9/(Phone) JE9
Update available version:
(PDA) JF4/(Phone) JF4
thats what is displayed via Kies. I am also aware from this forum that some people can see the update whilst others dont see any.
Having said that, I was asking a techy questions as to whether a OTA upgrade or a upgrade via Kies from Samsung still happen if the phone is rooted and also if the phone is sim free and not attached to any service providers will the OTA upgrade will happen if so, is it based on IMEI number that will automatically be tracked OTA.
S

I was wondering if anyone found a solution to this problem? I am having the same problem.

I'm looking at this also.
after following this: (oh great, can't post links)

I had a problem updating to the official Foyo via Kies.
Finally got my PC to recognise the phone then started the update.
Phone screen went all green part way through and nothing was happening for about 20 mins so unplugged.
Phone would switch on but came up with a little picture on the screen and thats it.
so got it updated to JPM by booting into download mode and using odin. Took 5 mins once I downloaded all the files.

[Q] What did I do? SEUS Update?

After spending the last two evenings and most of Saturday trying to flash and root my phone I somehow managed to get it caught in a loop that I couldn't get to stop. Over and over it was flashing the green SE logo and a purplish space looking design.
In flash mood I updated the phone through the SEUS and when I rebooted it I ended up with version 2.1 update1 and build #2.0A.0.504.
I'm in the U.S. with an AT&T x10a. While it still shows X10a as the model number all the AT&T branding and bloatware is gone.
Any thoughts on exactly what I did would be appreciated. Thanks.

Are you able to boot up and use the device or is it still stuck in the boot screen loop?
If it is, open SEUS on your PC and try to update the phone. It will most likely state you have the latest software. Next choose install anyway and this will download and re-install the firmware and your device should be repaired.

No, the phone is working perfectly. Curious as to why it would let me do that with an AT&T branded phone?? It wiped all the AT&T stuff off.

OTA and Kies Update failing?

hey there
for some reason i can't update to ME2 via Kies nor OTA.
got a i9505.
rooted it with cf-autoroot.
then used TriangleAway to get back to "offical" and Kies and OTA are buyin' it.
It downloads the updated but when its starts to install i get erros.
via OTA i just get a "dead" android figure and the word "error" and the s4 reboots
via Kies i get something like a timeout message after my phone booted into download mode, telling me it couldnt find my phone and i should pull the battery. i just hold down the powerbutton to reboot.
i changed everything back to stock undid the changes i made to the csc file and everything
any hints? :-/ i know i can flash it with odin aswell but i dont wanna lose my data and settings. maybe if i got some more time i will but for now i'd like to update via OTA or kies.
thanks so far
Sean
€: just pulled the battery when phone was off and waited for some time and tried again... and it worked... anyone can explain that? oO
€²: okay ill go for unbranded ME2 now. screw this brannding stuff

BeSeanB said:
hey there
for some reason i can't update to ME2 via Kies nor OTA.
got a i9505.
rooted it with cf-autoroot.
then used TriangleAway to get back to "offical" and Kies and OTA are buyin' it.
It downloads the updated but when its starts to install i get erros.
via OTA i just get a "dead" android figure and the word "error" and the s4 reboots
via Kies i get something like a timeout message after my phone booted into download mode, telling me it couldnt find my phone and i should pull the battery. i just hold down the powerbutton to reboot.
i changed everything back to stock undid the changes i made to the csc file and everything
any hints? :-/ i know i can flash it with odin aswell but i dont wanna lose my data and settings. maybe if i got some more time i will but for now i'd like to update via OTA or kies.
thanks so far
Sean
€: just pulled the battery when phone was off and waited for some time and tried again... and it worked... anyone can explain that? oO
€²: okay ill go for unbranded ME2 now. screw this brannding stuff
Click to expand...
Click to collapse
Well can't help u with kies I never use that one thing I know is if u flash firmware with odin it won't delete data it will override it u can try that once
Sent from my GT-I9500 using xda premium

[Q] Help! I keep digging myself further into a hole

I have a Samsung Galaxy S4, the Sprint version. I wasn't able to send or receive picture messages and I thought it might have something to do with my APN being wrong (I bought the phone on eBay and had it flashed to nTelos, my provider) but I wasn't able to edit the APN and nTelos was, as usual, no help. So I figured I'd just root it and be able to edit it then!
It was at that moment I stuck my shovel into the soft dirt and started digging.
Essentially, I believe my phone is without an OS at this point. I have tried using ODIN to put a recovery on there so I can at least do something, but now even ODIN is freezing up when I try and flash the Clockwork recovery. I am stuck on the Samsung S4 logo screen and while I can enter download mode I don't think I can enter recovery mode - at least, it hasn't been working tonight. I don't remember everything I've done to my poor phone, but it has to be hurting after the beating I've put it through. I originally tried to root it though I don't think I was successful because the Root Checker said I wasn't, though I'm not sure what I was doing wrong then. Things went downhill from there.
I've read through thread after thread hoping for something that would work, but I've given up trying to use other people's problems to solve my own. This is me saying "Uncle". I require assistance. Let me know what you need from me to provide me with the help I need.
Also - I have ADB on my computer and I think I have a basic understanding of how to use it, but since I can't enter recovery mode I can't do anything other than pat myself on the back for figuring it out. I think my first problem at this point is ODIN. I uninstalled KIES so that's not interfering (and don't even get me started on KIES - I installed KIES and it told me to install KIES3 which told me my device wasn't supported... which is crap because it's running Android 4.3 - or was before I got to it).
Thanks,

If you're sure the phone was on 4.3, then your options are limited thanks to Knox. You can only restore a 4.3 (MJA) based ROM to the phone via Odin, whether it is stock or custom. Easiest giveaway is if you see a line for "Knox" on the Download Mode screen.
At this point you should look in the ROM directory here for a full ROM (xxxxx.tar.md5), either MF9 (4.2.2) if it doesn't have Knox or MJA (4.3) if it does. If you cannot use Odin to put a full ROM on there, then you will need some more serious help.

Odin the stock 4.3 MJA OEM. Will return your phone to a stock unrooted state.
http://forum.xda-developers.com/showthread.php?t=2522810

[Q] Bricked verizon lg g2 by install software update, don't know what to do

Hi guys, I got my LG G2 a few months ago and it was my first android phone. Since I always jailbroke my apple devices I decided to root my lg g2. Everything worked fine until last week when I was prompted to install a software update. I thought this might mess up the phone since it was rooted so I postponed it until later in the day to give me time to research, but I forgot to postpone the update again and it went through at the scheduled time. Now when I turn my phone on, the lg logo is displayed, and then I get a boot certification verify error. I don't really know what that means but I can't do anything, no recovery, no download mode. I started to follow this tutorial but am stuck at what files to download. I do not know if I have the 10b, 11a, or 12b variant, and I can't find a way to check it without turning the phone on, which I can't do. I'm really lost at what to do at this point, I can't follow the only guide that might fix my phone. Is there another way to solve this issue or find which variant I have? Would verizon accept it back to fix or replace it since it's been rooted? I've read some people saying they unrooted their phone and then returned it to the carrier, is it possible to do that in my situation? I really need some help guys.

TBH: I would call Verizon, and tell them the phone was bricked by the update- hope they don't notice it was rooted when they warranty it. Problem is, if they do you get charged full amount for phone. I'd consider if you have insurance to just claim it on insurance.

try download lg support tool from lg website http://www.lg.com/uk/support/software-manuals
plug the device and wait for the software to recognize ur version.

I downloaded and installed it, but it won't recognize by phone. I have installed the drivers for it

ok.
try to follow this guide http://forum.xda-developers.com/showthread.php?t=2681089
and the files download from here:http://downloads.codefi.re/autoprime/LG/LG_G2/VS980/Stock_Firmware/10B_Partitions
lets try this virsion and see what happend..
download the 10B zip file and the dll file too http://downloads.codefi.re/autoprime/LG/LG_G2/VS980/Stock_Firmware

now it doesn't boot at all, not even to the lg logo. Additionally the partitions don't show up in ubuntu any more. I guess i'm completely screwed now?