Sorry if this has been answered already but I have checked 3 different forums and haven't found an answer. My epic shows that it is connected to usb when it is not. It causes no known issues yet I would love a fix. I have a rooted epic with epic experience rom and mixedup kernal. I have wiped cache and davlik cache, rebooted, flashed new rom ect, yet problem persists. Hardware issue? I have read that many others have the same issue, and other options would be welcomed.
Thanks in advance!
Update - I am not sure if this is an actual fix, but my battery completely drained and shut down my phone, upon restart the usb connect is no longer showing, i will keep you updated on the status.
Was this a final fix?
I would be curious if this fixed your problem once and for all. I just started having the same problem and have tried all the obvious things; pulling the battery, clearing the cache, toggling debug off/on, plugging back into a PC, etc. Plugging in to a PC and/or rebooting seems to fix it briefly but the problem resumes later the same day.
Related
Hi guys,
this is my first time using these forums and I wouldn't have done that if the problem was easily solvable. However, this is a major problem for me and I couldn't find a thread nor a solution to it, so I'll post it here.
I have the i9305 4G version of the S3. I have had it for about a month now, and it worked fine, up until now. The phone suddenly starts to restart itself (not reboot!) for about 10 seconds, then goes back to the dashboard.
The problem seems to be the WiFi. Right after I get the "Connected to ... network" message on the bottom of the screen, the phone vibrates immensely once, then everything freezes for a few seconds, then another 2-3 vibrations, before the Samsung logo comes up with the LED light on. After a few seconds again I'm back in the dashboard until I get the "Connected to ..." message, and so on the process repeats itself.
Turning off WiFi seems to solve the issue, but once I turn it on again the problem reoccurs.
Something else I've noticed is that if I have WiFi turned off and cellular data network (for instance 4G) turned on, the "4G", "H+" etc. logo does not appear, even though I'm connected to cellular data! Don't know if it can be related to my main problem.
I have tried everything I'm aware of. Unplugging the battery, factory reset and back up, hard reset, wipe cache pertition. After the factory reset I can use WiFi again, but only for a few hours until the problem reoccured. I THINK once my battery is fully charged the problem occurs.
Note: I haven't even touched stock ROM, kernel etc. Nothing is flashed. Phone is in the same condition as when it came out of the box. Android version: JB 4.1.1
I would be forever grateful if you could help me out here, I can't have a phone restarting itself and vibrating like crazy every 10-15 seconds.
(Sorry in advance if this was the wrong place for this thread.)
- Payam
UPDATE:
Seems like my issue isn't just related to Wifi. Cellular data network was actually related to my issue, as I first feared. If Wifi is turned off and cellular data turned on, the same thing happens. Seems like the issue occurs every time I try to use the internet either way.
Anyhow, if I let the phone reboot itself without turning on or off anything at all, it will reboot about 5 times until either Wifi or cellular doesn't work anymore even though the status bar tells me that it is turned on!
This seems to be a serious connectivity issue and for the first time I'm suspecting interference with the phone's wireless network hardware. If none of you are able to provider an answer, I guess I have no choice but to hand it in to get it repaired or replaced.
Still noone who has a solution to my problem?
Payam93 said:
Still noone who has a solution to my problem?
Click to expand...
Click to collapse
My solution to your problem would be to just bring it to whoever you bought it from and demand a replacement. That isn't normal behaviour.
you can boot into recovery and do a factory reset and cache wipe
if wiping does not solve your problem, just return your phone.
I don't know if this is related, but, I had this issue once (the cause is not wifi though), and samsung fixed (or replaced) my phone.
Sent from my GT-I9300 using xda app-developers app
I'd wipe the phone and return it. This is not normal behaviour and should fall under warranty... Wiping might fix but this may happen again if there is an inherent problem with your handset....
I have searched most of all of the threads related to random reboot in the Q&A section, none of the suggestions have helped.
My phone recently (past month or so) has started rebooting on its own. No common factor among the reboots either. Sometimes it would happen while playing a game, sometimes while listening to music, sometimes when it wasn't in use, sometimes when receiving or sending a text. Each reboot is accompanied by a drop in battery charge shown in the battery settings (the battery charge jumps back to it's previous level. It happens regardless of the battery (used 3 different ones). I am using Negalite WondeROM NG2, with accompanying kernel. No overclock/undervolting. When it shuts off it sometimes just instantly turns off and back on, other times it stays off for a while and boots up on its own, and other times it stays off until I turn it back on. I have 3 logcats, and no common factors immediately prior to shut off. 2/3 of them show fatal errors pertaining to libc, but not immediately prior to shutdown. I can upload them somewhere if they are needed, however I don't see a common factor among them to indicate what the problem is. The problem seems to be getting more frequent as time goes on, too. I'm backing up all user apps via Titanium as I type this.
TL;DR phone reboots randomly, no prominent common factors among reboots, logcats don't provide any clues to me (I'm no expert though). Anyone have any suggestions?
Update in case anyone has the same problem: I wiped cache and Dalvik cache, did a factory reset, then upgraded to negalite wonderom v3. After enabling the xposed mod smooth progress bars, I noticed a problem with my install button as i was restoring apps from titanium backup (I couldn't press the install button). After disabling, this problem went away. My guess is the problem was I was using v1, or it was that specific xposed mod, or a combo of both since I have had 0 problems since then. Anyway, it appears that the problem is solved.
Edit: I also switched from Nega's ng2 kernel to the stock one. That might have an effect too
I tried posting this in the Sprint thread but haven't gotten any answers yet so perhaps I'll have better luck here. I pasted both posts to show the initial problem and what I did (essentially I factory reset). I'm still having the same problem where my phone will freeze while I'm charging it (about 2-3 times/week) requiring a battery pull. Anybody else seeing this problem or have suggestions on what I should try? Thanks.
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Twice this week my alarm didn't go off (luckily I set a backup today) because sometime throughout the night something happened. When I woke up the phone was frozen on the yellow Sprint Spark startup screen. I needed to pull the battery and everything started up fine. I updated to Lollipop about 2 weeks ago which is where I'm guessing the issues stem from.
Is there anything I should try other than restoring to factory and starting over? I'd prefer to not have to wipe everything from my phone but these issues are becoming problematic. I am not rooted.
Thanks.
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So I ended up doing a factory reset and while the phone certainly started running faster with better battery performance after the reset I'm still having this issue. I would say it occurs 2-3 times a week. It has only occurred overnight which is typically when I charge my phone so I'm pretty sure it is related to being left connected to the charger. The majority of the times I will wake up with a dim yellow Sprint screen and everything else frozen though occasionally the screen will be black with the led notification light red. In both situations the screen will not respond to any button pushes or holds and I need to pull the battery and then everything will start up fine.
Does anybody have any suggestions here on what I should do? I guess I can try and restore one more time and see but I don't really know why it would be different and it is certainly a pain to keep restoring the phone and losing all my settings. I definitely don't want to root now since I believe that voids the warranty and if I can't figure anything out with this I'll certainly be requesting a new phone from Sprint. Before I start dealing with Sprint though I thought I would check here first. Through all my searches on the internet I haven't seen anyone else complaining about this problem.
Thanks.
ks-man said:
I tried posting this in the Sprint thread but haven't gotten any answers yet so perhaps I'll have better luck here. I pasted both posts to show the initial problem and what I did (essentially I factory reset). I'm still having the same problem where my phone will freeze while I'm charging it (about 2-3 times/week) requiring a battery pull. Anybody else seeing this problem or have suggestions on what I should try? Thanks.
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Twice this week my alarm didn't go off (luckily I set a backup today) because sometime throughout the night something happened. When I woke up the phone was frozen on the yellow Sprint Spark startup screen. I needed to pull the battery and everything started up fine. I updated to Lollipop about 2 weeks ago which is where I'm guessing the issues stem from.
Is there anything I should try other than restoring to factory and starting over? I'd prefer to not have to wipe everything from my phone but these issues are becoming problematic. I am not rooted.
Thanks.
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So I ended up doing a factory reset and while the phone certainly started running faster with better battery performance after the reset I'm still having this issue. I would say it occurs 2-3 times a week. It has only occurred overnight which is typically when I charge my phone so I'm pretty sure it is related to being left connected to the charger. The majority of the times I will wake up with a dim yellow Sprint screen and everything else frozen though occasionally the screen will be black with the led notification light red. In both situations the screen will not respond to any button pushes or holds and I need to pull the battery and then everything will start up fine.
Does anybody have any suggestions here on what I should do? I guess I can try and restore one more time and see but I don't really know why it would be different and it is certainly a pain to keep restoring the phone and losing all my settings. I definitely don't want to root now since I believe that voids the warranty and if I can't figure anything out with this I'll certainly be requesting a new phone from Sprint. Before I start dealing with Sprint though I thought I would check here first. Through all my searches on the internet I haven't seen anyone else complaining about this problem.
Thanks.
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Click to collapse
Hi there. I have a Canadian Note 4 (W8) with Bell, and I am having identical issues.
While charging over night, I find my phone stuck on "Samsung" logo, with the bubble animal still running. Holding down the power button does nothing and the only work around is the battery pull. I noticed that it also gets warm (assuming from the screen on time?)
First tried cache wipe - no fix
Factory reset - no fix
Cache wipe again - no fix
Aaaand today I came into work late
jbkmin said:
Hi there. I have a Canadian Note 4 (W8) with Bell, and I am having identical issues.
While charging over night, I find my phone stuck on "Samsung" logo, with the bubble animal still running. Holding down the power button does nothing and the only work around is the battery pull. I noticed that it also gets warm (assuming from the screen on time?)
First tried cache wipe - no fix
Factory reset - no fix
Cache wipe again - no fix
Aaaand today I came into work late
Click to expand...
Click to collapse
Did your issues first start after you upgraded to lollipop?
ks-man said:
Did your issues first start after you upgraded to lollipop?
Click to expand...
Click to collapse
Definitely after the upgrade.
While on KitKat, it never happened (1 month ownership). But after upgrading to lollipop, it has happened 4 times (6 nights since lollipop).
Have you figured anything out with your situation? Woke up this morning to my backup alarm and the Yellow Sprint screen on my phone.
I guess I'll have to try another factory reset and if it still happens try and get a replacement. It just doesn't seem widespread enough of an issue to be a software bug with 5.0.1.
Very frustrated. I did another factory reset but the issue still plagues my device. It still only occurs once or twice a week but when I hear my old clock radio alarm in the morning I know when I look over I'll see the yellow frozen Sprint Spark screen. I am completely out of ideas and guess I will need to have it replaced under warranty. I'm hoping Sprint won't give me a hard time as this will be very hard to demonstrate.
It definitely appears to be a software issue as it never happened before I upgraded to Lollipop but there must be more to it or others would be complaining.
If anybody has ideas please let me know. Thanks.
Response to Note 4 Freeezing while charging
I have found that after turning the quick charge feature off the problem is not happening. Hopefully this is fixed in 5.1
I'm having the same issue even after turning quick charge off..def a lollipop bug, never experienced this on kk.
I know its not the BEST option, but after taking the update to lollipop, sometimes left over kitkat files can make the system poop out. Sometimes a factory reset will take care of the leftovers. But of course, then you have to set your phone up again
If you've tried this or plan to to, let us know the results.
(When i first took the update, my heartrate monitor sensor was always on, so i did a factory reset and it fixed my problem).
Solved with workaround!!!
I faced this "sleep of death" too after updating to Lollipop. I had to pull out the battery almost every time after charging. Very annoying! I noticed though that my phone never froze in my car while charging. Thinking about the difference I realised that I keep my phone awake in the car while charging using Macrodroid (which I love anyway to automise all kinds of things). I made a simple macro which keeps my phone awake while charging and another one that returns the phone to normal while on battery.
While charging: Trigger: Power Connected; Actions: Keep Device Awake enabled & Screen Off, Constraints: None
On Battery: Trigger: Power Disconnected; Actions: Keep Device Awake disabled & Screen Off, Constraints: None
Off course there are alternatives available to Macrodroid that should be able to do the same.
My problems are solved, with and without fast charging. I hope this will help some of you as well.
same problem here
Ive tried turning off fast charging option on the powersaving mode
And also tried the option on developer mode, the "keep device awake while charging"
And even flashing dofferent firmwares from sammobile through ODIN and installed custom roms. These options doesnt resolve the issues on freezing while charging..
I think turnong off your device while charging is the only option..
Im using note4 N910C..
Clasimodo said:
Solved with workaround!!!
I faced this "sleep of death" too after updating to Lollipop. I had to pull out the battery almost every time after charging. Very annoying! I noticed though that my phone never froze in my car while charging. Thinking about the difference I realised that I keep my phone awake in the car while charging using Macrodroid (which I love anyway to automise all kinds of things). I made a simple macro which keeps my phone awake while charging and another one that returns the phone to normal while on battery.
While charging: Trigger: Power Connected; Actions: Keep Device Awake enabled & Screen Off, Constraints: None
On Battery: Trigger: Power Disconnected; Actions: Keep Device Awake disabled & Screen Off, Constraints: None
Off course there are alternatives available to Macrodroid that should be able to do the same.
My problems are solved, with and without fast charging. I hope this will help some of you as well.
Click to expand...
Click to collapse
Thanks a lot, Mate. I'm trying your workaround now. Will report later if it works on my phone. BTW, so, are you sure it is a just a system issue? Definitely, isn't a hardware problem? Did you fix it, after your post -a month ago-, installing, for example, lollipop 5.1.1 or Cyanogenmod 12.1? I'm on 5.0.1, SimpleRom V4. Of course, mi device, N910C, is rooted.
Thanks again.
With lollipop 5.1.1 the problem is solved for me, even without this workaround.
Sent from my SM-N910F using XDA Forums PRO
I'm having similar issues as you guys. I found out that my phone will only perform normally when I charge it with my laptop USB port which I think is around 0.5amps. Anything above that, even a 1amp charger would cause the phone to freeze, reboot and turn off and not turn back on. The phone has been in repair 4 times and the problem is still there. Now every night I'm forced to charge my phone with my laptop which takes an age instead of the fast charger that came out of the box.
Currently my phone is still freezing and rebooting when I'm out and about and the only way I can get it to perform normally is when I plug it into my laptop. This normal functioning would only last whilst the phone is plugged in.
I do not know whether it is coincidence, but I updated couple of days ago and all of sudden, starting this morning, the Android system is draining battery at alarming rate. It does appear that this happens only when I am on cellular network and not on wifi.
I have been off the charger about 2 hours and my battery is down to about 50% already.
The phone is running very hot. (I took it out of the case) It does not appear that turning off cellular data affects this at all.
Rebooted the phone couple of times to no avail, at this point, I am considering factory reset of the phone, but would like to get some opinions on what may be the cause.
I saw the thread on the "android system battery drain", but this does not appear to be related to what majority of people are reporting as this slows down the phone significantly enough that the phone is almost unusable at this point.
Cleared cache but don't think is helping. That said, when I was trying to get to the recovery, the system said "Installing update" and then "No command", before getting me to the cache, I am wondering whether the "update" did not clean up itself...
Thanks.
EDIT: Looks like the system cache clearing did help after all.... System appear to be working normally now. Will have to see..
Ok, well, back to the drawing board. The phone behaved ok all day long. Came home, I did 2 things, turn on wifi, and then turned on bluetooth to test out a headphone and then shut off the bluetooth. High battery drain again. Phone got hot and everything is VERY sluggish.
Shut down, cleared the cache again. Will see what happened.
Is there a way to go BACK to previous stock ROM WITHOUT factory reset?
Found out the issue, it was Oculus update which caused the issue. Looks like the bug caused the "Oculus Room" to install it self over and over again. I manually ran the Oculus home app, and it prompted me to update, which I did and it appear to have fixed the issue.
Flash your decice with version from sammobile.com
I have this exact same problem, posted about it yesterday but had no help.
I don't have Oculus on my phone though. But phone behaves for a most of the day, then does as the OP describes, still cant see why, but its only since the update.
Steve
I'm trying to diagnose a frustrating problem with my girlfriend's Samsung T580 tablet that started occurring a few days ago - basically random apps crash on reboot. Unfortunately these are key apps like Google, Google Play Services and a variety of other key services. The Google service for example will just crash in a loop.
She does not remember installing any non-automatic OS update although I believe one has been recently.
Tablet: Galaxy Tab A SM-T580
Build: M1AJQ T580XXS5CTD1
Android Patch Level: 1st April 2020
I've gone through a number of steps to try and resolve it, increasing in severity
1. Cleared the user cache
2. Did a factory reset - logging into the same Google account
3. Did a factory reset - and did not sign into any accounts
4. Used Odin to reinstall the latest firmware5
5. Tried to use Odin to reinstall an older firmware - but was prevented as Odin cannot downgrade the bootloader
I'm out of ideas and I'm starting to think it might be a hardware fault or some serious corruption behind the scenes.
I've had a look at an ADB log but I cannot be anything obvious - would anyone with more experience in reading these things be able to see if they can tell anything? I've attached.
Any other suggestions for how I can bring this back to life?
Thanks in advance
Today I rooted this, installed TWRP and installed LineageOS - and the crashing apps is still happening (even on the setup screen just after a factory reset)
My only conclusion is that somehow the storage or RAM is damaged which is causing the random crashes - so the tablet is beyond saving
pryonic said:
Today I rooted this, installed TWRP and installed LineageOS - and the crashing apps is still happening (even on the setup screen just after a factory reset)
My only conclusion is that somehow the storage or RAM is damaged which is causing the random crashes - so the tablet is beyond saving
Click to expand...
Click to collapse
I think you are probably right but I do have a couple of suggestions. First, does it have an external SD card? If so, have you tried removing it? Second, does it still crash with the power cable plugged in? The T580 is known for having problems with the ribbon cable connector on the battery. If it is intermittent, it could cause crashes. In fact, it could still do it with the charger plugged in by causing spikes, but if it doesn't crash when plugged in, you know it's a battery problem.
lewmur said:
I think you are probably right but I do have a couple of suggestions. First, does it have an external SD card? If so, have you tried removing it? Second, does it still crash with the power cable plugged in? The T580 is known for having problems with the ribbon cable connector on the battery. If it is intermittent, it could cause crashes. In fact, it could still do it with the charger plugged in by causing spikes, but if it doesn't crash when plugged in, you know it's a battery problem.
Click to expand...
Click to collapse
Many thanks for the suggestion - alas I tried it and it's still doing the same thing. Looks like a hardware fault of some sort