[Q] Rooted S4 Randomly Reboots, Any Ideas? - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

I have searched most of all of the threads related to random reboot in the Q&A section, none of the suggestions have helped.
My phone recently (past month or so) has started rebooting on its own. No common factor among the reboots either. Sometimes it would happen while playing a game, sometimes while listening to music, sometimes when it wasn't in use, sometimes when receiving or sending a text. Each reboot is accompanied by a drop in battery charge shown in the battery settings (the battery charge jumps back to it's previous level. It happens regardless of the battery (used 3 different ones). I am using Negalite WondeROM NG2, with accompanying kernel. No overclock/undervolting. When it shuts off it sometimes just instantly turns off and back on, other times it stays off for a while and boots up on its own, and other times it stays off until I turn it back on. I have 3 logcats, and no common factors immediately prior to shut off. 2/3 of them show fatal errors pertaining to libc, but not immediately prior to shutdown. I can upload them somewhere if they are needed, however I don't see a common factor among them to indicate what the problem is. The problem seems to be getting more frequent as time goes on, too. I'm backing up all user apps via Titanium as I type this.
TL;DR phone reboots randomly, no prominent common factors among reboots, logcats don't provide any clues to me (I'm no expert though). Anyone have any suggestions?

Update in case anyone has the same problem: I wiped cache and Dalvik cache, did a factory reset, then upgraded to negalite wonderom v3. After enabling the xposed mod smooth progress bars, I noticed a problem with my install button as i was restoring apps from titanium backup (I couldn't press the install button). After disabling, this problem went away. My guess is the problem was I was using v1, or it was that specific xposed mod, or a combo of both since I have had 0 problems since then. Anyway, it appears that the problem is solved.
Edit: I also switched from Nega's ng2 kernel to the stock one. That might have an effect too

Related

Temperamental...

My G1 has recently started playing up. The problems first started with cyanogen 4.1.9999 - it would loose signal, but a reboot sorted this out and it may only happen once every two or three days if that. It was an unstable ROM, no biggy.
But then one day, after rebooting, it got stuck at the android screen then just turned itself off. This repeated several times before it just wouldn't turn on. I left it for a while and tried again later, it turns on, boots but no signal. Rebooting did nothing.
I reflashed (without wiping) cyanogen 4.1.999. and everything seems okay. But then the phone started crashing and rebooting rather a lot, and rather unpredictably. So I wiped, flashed the ADP rom and then cyanogen 4.2.1 rom. This process was a massive brainache - plugging in the usb cable managed to crash the phone within 2-5 min guaranteed, it automatically rebooted.
So here I am. Cyanogen 4.2.1 - after a complete sdcard format, wipe, ext3 repair and flash. The problems still persist! But it's temperamental, a lot of the time I loose signal still, it often reboots itself and hates anything plugged in the usb when it's turned on - making charging the thing awkward.
I used the log collector app to get these logs
http://nopaste.info/17b5351296.html
http://nopaste.info/2e98b9d044.html
At some point during those logs, the signal is lost. The log collector doesn't seem to retrieve a very long backlist, these were taken minutes apart but don't overlap, so I haven't caught a crash. I'm not sure if there are better ways to view logs/debug?
But it's all very temperamental. Occasionally it boots up and life is fine. But more often than not it will loose signal and reboot itself somewhere along the line.
Has anyone come across anything like this before? When it looses reception if I manually try an connect to a network it will say
"This SIM does not allow a connection to that network"
Click to expand...
Click to collapse
I've read that could perhaps be a problem with the sim... but the sim wouldn't cause reboots would it?
Any advise would be great. I bought the G1 off ebay just under a year ago, so no warranty.

[Q] Phone Randomly Becomes Unresponsive

So I've attempted to debug this best I could but I've come up with absolutely nothing thus far.
About a month ago, I'd say, I started having very infrequent complete lock-ups. I'd pick up the phone and try to turn on the screen and nada. It would still be running as the notification LED would sometimes pulse according to my Lightflow settings. Plugging it into my computer, it appeared as an unrecognized device and adb wouldn't be able to get anything from it. I've never had this happen while I was actively using the phone, mind.
Holding down the power button until it force shuts down and rebooting it works just fine, but it's a bit annoying and worrying to have it go blank every few days. Once, it was even completely working but the touchscreen would not respond regardless of what I tried.
I since did a factory reset, thinking it might've been a kernel issue (I was running on faux's kernel) and it went fine for a week but it just did it again... And this is on stock 4.4.2, rooted, without any new app in a long time (ie. I can't think of an app that I'd have installed when the crashing started).
Any ideas, short of writing it off as the occasional problem and planning on a much earlier replacement than initially expected?

[Q] Overheat and rebooting

Hello guys.
I searched on the forum and i couldnt find a answer that works for me.
I have a Galaxy s4 gt-i9505 for over a year, always using custom roms. A week ago, my phone starts randomly rebooting, and overheat. In less than 2 hour my battery was gone.
I did all wipes and the phone continued rebooting. Then I flashed the stock 5.0.1 rom, it restarted once or twice and stopped. But the overhead continued.
The last modification I made was an update in the rom I was using for over a month, and the update was a week before the reboots. I dont believe this is the cause.
Could it be a hardware problem?
Obs: the hottest part is below the flash of the camera.
Obs2: it usually happens when I turn wifi or 3g on.
Obs3: I have few apps installed. (Just social media)
This problem are happening with my S4 since the KitKat. It vibrate two times until turn on after randomly reboot. It happens like in this video (I can't post external link, so just search like below):
"GALAXY S4 Help, Power Cycle Problem, Overheats, Turns Off. Will it Blow Up and Catch on FIre?!"
My S4 is the I9505, I'm using the stock rom, stock kernel and no root. After a lot of wipe data/cache, ROM reinstall, the problem continues. No matter the rom, the kernel, if are root or not. I've tested other battery, but the problem persisting
"Obs: the hottest part is below the flash of the camera.
Obs2: it usually happens when I turn wifi or 3g on.
Obs3: I have few apps installed. (Just social media)"
Same Symptoms.

Note 4 freezes while charging after lollipop

I tried posting this in the Sprint thread but haven't gotten any answers yet so perhaps I'll have better luck here. I pasted both posts to show the initial problem and what I did (essentially I factory reset). I'm still having the same problem where my phone will freeze while I'm charging it (about 2-3 times/week) requiring a battery pull. Anybody else seeing this problem or have suggestions on what I should try? Thanks.
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Twice this week my alarm didn't go off (luckily I set a backup today) because sometime throughout the night something happened. When I woke up the phone was frozen on the yellow Sprint Spark startup screen. I needed to pull the battery and everything started up fine. I updated to Lollipop about 2 weeks ago which is where I'm guessing the issues stem from.
Is there anything I should try other than restoring to factory and starting over? I'd prefer to not have to wipe everything from my phone but these issues are becoming problematic. I am not rooted.
Thanks.
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So I ended up doing a factory reset and while the phone certainly started running faster with better battery performance after the reset I'm still having this issue. I would say it occurs 2-3 times a week. It has only occurred overnight which is typically when I charge my phone so I'm pretty sure it is related to being left connected to the charger. The majority of the times I will wake up with a dim yellow Sprint screen and everything else frozen though occasionally the screen will be black with the led notification light red. In both situations the screen will not respond to any button pushes or holds and I need to pull the battery and then everything will start up fine.
Does anybody have any suggestions here on what I should do? I guess I can try and restore one more time and see but I don't really know why it would be different and it is certainly a pain to keep restoring the phone and losing all my settings. I definitely don't want to root now since I believe that voids the warranty and if I can't figure anything out with this I'll certainly be requesting a new phone from Sprint. Before I start dealing with Sprint though I thought I would check here first. Through all my searches on the internet I haven't seen anyone else complaining about this problem.
Thanks.
ks-man said:
I tried posting this in the Sprint thread but haven't gotten any answers yet so perhaps I'll have better luck here. I pasted both posts to show the initial problem and what I did (essentially I factory reset). I'm still having the same problem where my phone will freeze while I'm charging it (about 2-3 times/week) requiring a battery pull. Anybody else seeing this problem or have suggestions on what I should try? Thanks.
-----------------------------------------------------------------
Twice this week my alarm didn't go off (luckily I set a backup today) because sometime throughout the night something happened. When I woke up the phone was frozen on the yellow Sprint Spark startup screen. I needed to pull the battery and everything started up fine. I updated to Lollipop about 2 weeks ago which is where I'm guessing the issues stem from.
Is there anything I should try other than restoring to factory and starting over? I'd prefer to not have to wipe everything from my phone but these issues are becoming problematic. I am not rooted.
Thanks.
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So I ended up doing a factory reset and while the phone certainly started running faster with better battery performance after the reset I'm still having this issue. I would say it occurs 2-3 times a week. It has only occurred overnight which is typically when I charge my phone so I'm pretty sure it is related to being left connected to the charger. The majority of the times I will wake up with a dim yellow Sprint screen and everything else frozen though occasionally the screen will be black with the led notification light red. In both situations the screen will not respond to any button pushes or holds and I need to pull the battery and then everything will start up fine.
Does anybody have any suggestions here on what I should do? I guess I can try and restore one more time and see but I don't really know why it would be different and it is certainly a pain to keep restoring the phone and losing all my settings. I definitely don't want to root now since I believe that voids the warranty and if I can't figure anything out with this I'll certainly be requesting a new phone from Sprint. Before I start dealing with Sprint though I thought I would check here first. Through all my searches on the internet I haven't seen anyone else complaining about this problem.
Thanks.
Click to expand...
Click to collapse
Hi there. I have a Canadian Note 4 (W8) with Bell, and I am having identical issues.
While charging over night, I find my phone stuck on "Samsung" logo, with the bubble animal still running. Holding down the power button does nothing and the only work around is the battery pull. I noticed that it also gets warm (assuming from the screen on time?)
First tried cache wipe - no fix
Factory reset - no fix
Cache wipe again - no fix
Aaaand today I came into work late
jbkmin said:
Hi there. I have a Canadian Note 4 (W8) with Bell, and I am having identical issues.
While charging over night, I find my phone stuck on "Samsung" logo, with the bubble animal still running. Holding down the power button does nothing and the only work around is the battery pull. I noticed that it also gets warm (assuming from the screen on time?)
First tried cache wipe - no fix
Factory reset - no fix
Cache wipe again - no fix
Aaaand today I came into work late
Click to expand...
Click to collapse
Did your issues first start after you upgraded to lollipop?
ks-man said:
Did your issues first start after you upgraded to lollipop?
Click to expand...
Click to collapse
Definitely after the upgrade.
While on KitKat, it never happened (1 month ownership). But after upgrading to lollipop, it has happened 4 times (6 nights since lollipop).
Have you figured anything out with your situation? Woke up this morning to my backup alarm and the Yellow Sprint screen on my phone.
I guess I'll have to try another factory reset and if it still happens try and get a replacement. It just doesn't seem widespread enough of an issue to be a software bug with 5.0.1.
Very frustrated. I did another factory reset but the issue still plagues my device. It still only occurs once or twice a week but when I hear my old clock radio alarm in the morning I know when I look over I'll see the yellow frozen Sprint Spark screen. I am completely out of ideas and guess I will need to have it replaced under warranty. I'm hoping Sprint won't give me a hard time as this will be very hard to demonstrate.
It definitely appears to be a software issue as it never happened before I upgraded to Lollipop but there must be more to it or others would be complaining.
If anybody has ideas please let me know. Thanks.
Response to Note 4 Freeezing while charging
I have found that after turning the quick charge feature off the problem is not happening. Hopefully this is fixed in 5.1
I'm having the same issue even after turning quick charge off..def a lollipop bug, never experienced this on kk.
I know its not the BEST option, but after taking the update to lollipop, sometimes left over kitkat files can make the system poop out. Sometimes a factory reset will take care of the leftovers. But of course, then you have to set your phone up again
If you've tried this or plan to to, let us know the results.
(When i first took the update, my heartrate monitor sensor was always on, so i did a factory reset and it fixed my problem).
Solved with workaround!!!
I faced this "sleep of death" too after updating to Lollipop. I had to pull out the battery almost every time after charging. Very annoying! I noticed though that my phone never froze in my car while charging. Thinking about the difference I realised that I keep my phone awake in the car while charging using Macrodroid (which I love anyway to automise all kinds of things). I made a simple macro which keeps my phone awake while charging and another one that returns the phone to normal while on battery.
While charging: Trigger: Power Connected; Actions: Keep Device Awake enabled & Screen Off, Constraints: None
On Battery: Trigger: Power Disconnected; Actions: Keep Device Awake disabled & Screen Off, Constraints: None
Off course there are alternatives available to Macrodroid that should be able to do the same.
My problems are solved, with and without fast charging. I hope this will help some of you as well.
same problem here
Ive tried turning off fast charging option on the powersaving mode
And also tried the option on developer mode, the "keep device awake while charging"
And even flashing dofferent firmwares from sammobile through ODIN and installed custom roms. These options doesnt resolve the issues on freezing while charging..
I think turnong off your device while charging is the only option..
Im using note4 N910C..
Clasimodo said:
Solved with workaround!!!
I faced this "sleep of death" too after updating to Lollipop. I had to pull out the battery almost every time after charging. Very annoying! I noticed though that my phone never froze in my car while charging. Thinking about the difference I realised that I keep my phone awake in the car while charging using Macrodroid (which I love anyway to automise all kinds of things). I made a simple macro which keeps my phone awake while charging and another one that returns the phone to normal while on battery.
While charging: Trigger: Power Connected; Actions: Keep Device Awake enabled & Screen Off, Constraints: None
On Battery: Trigger: Power Disconnected; Actions: Keep Device Awake disabled & Screen Off, Constraints: None
Off course there are alternatives available to Macrodroid that should be able to do the same.
My problems are solved, with and without fast charging. I hope this will help some of you as well.
Click to expand...
Click to collapse
Thanks a lot, Mate. I'm trying your workaround now. Will report later if it works on my phone. BTW, so, are you sure it is a just a system issue? Definitely, isn't a hardware problem? Did you fix it, after your post -a month ago-, installing, for example, lollipop 5.1.1 or Cyanogenmod 12.1? I'm on 5.0.1, SimpleRom V4. Of course, mi device, N910C, is rooted.
Thanks again.
With lollipop 5.1.1 the problem is solved for me, even without this workaround.
Sent from my SM-N910F using XDA Forums PRO
I'm having similar issues as you guys. I found out that my phone will only perform normally when I charge it with my laptop USB port which I think is around 0.5amps. Anything above that, even a 1amp charger would cause the phone to freeze, reboot and turn off and not turn back on. The phone has been in repair 4 times and the problem is still there. Now every night I'm forced to charge my phone with my laptop which takes an age instead of the fast charger that came out of the box.
Currently my phone is still freezing and rebooting when I'm out and about and the only way I can get it to perform normally is when I plug it into my laptop. This normal functioning would only last whilst the phone is plugged in.

multiple issues on rooted vs995

Hello everyone. long time lurker first time poster,
I've had my V20 since the beginning of July, I rooted it the first week. It had been running great (stock rom) until the last 2 weeks. The first thing that i noticed was that my Google Chrome and Play store were missing from my home screen. I checked the app drawer, nothing, then went to the application manager, still could not be found. Did some quick research and found nothing helpful. I eventually went through a "battery saving" app like greenify or wakelock (I can't remember) and found the application data. I was thankfully able to go to the play store through said app and open them, which placed them back into view in my app drawer. This was a strange occurrence but brushed it off as nothing.
Fast forward to this week and more issues are arising. More apps are randomly vanishing, I only noticed because one particular app I use to disable annoying services was gone and the stock settings came back. After getting that back to block the services my phone has become very laggy. still functioning just slow at times. I also get a random vibration with no notification or prompt showing on screen. This only happens when the phone is awake. It is not a full vibration just a quick buzz, similar to a single key press with haptic feedback turned on. This happens while nothing is visably taking place on screen and no input from me. I have checked all settings I can think of, but still am stumped. The last issue is with my mobile connectivity, at random times my 4G will have no connection. I thought it was just bad reception because wifi was working fine. I confirmed it is just 4g because while i was in a small area with blocked signal it dropped to 3g and worked fine, but as soon as it switched back to 4g boom no connection. I have tried rebooting several times when these issues occurred, toggled many settings and even uninstalled several apps I thought could cause problems. I am having no luck and cannot find any common problems through my research.
TL;DR
- rooted v20 running stock rom
-random apps being removed but still installed
-4G connection issues
-random <100ms vibration
-times of bad lag
short of flashing back to original any thoughts or ideas will be greatly appreciated. thanks in advance
Factory reset to start.
Pull battery. Replace.
Hold vol down.
Press power.
HOLD powerbutton.
When LG logo shows, let go of powerbutton 1x.
ONLY 1X needed.
Re depress power, stat.
Select yes 2x.
Boots into TWRP. Factory reset.
If aboce doesnt work wipe all but external sd
Reinstall preferred ROM.
profit?

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