Hi guys, I don't post here much, but boy I have a doozy. Working with a stock Fascinate, non-root, nothing. End user ended up locking out the device with too many pattern attempts. User doesn't remember the Gmail username or password (it wasn't set up by them).
Now we cannot get the device unlocked. Master reset did not work. Odin did not work. USB debugging wasn't on, so I cannot ADB into the phone to try anything.. is the phone completely borked? Would Samsung REALLY make this an irreparable scenario?? I've been around Android for a while but I've never seen anything like this..
even a master reset doesn't work? that is really strange as it should erase all of the phone's data.
Have you tried putting the phone in to download mode and using Odin to push it back to stock?
Odin Restore files to get you to stock
I've done it a couple of times. It should get you back to the way it shipped new.
I did use Odin to restore the files, but it immediately came back up to this screen.
I actually found a way around it that does not require any hacking or Odin or anything. I'll be making a writeup later once I'm off work.
hey i'm having the same issue with my fascinate and haven't been able to find any solution, would you mind helping me out sometime?
Related
Guys im about to freak out, I just got a phone en ebay that is locked, i knew that it was locked but I was not expecting this type of lock that I needed the original samsung account to unlock it, even after factory reset!!!
I have tried different options with odin but not of them worked, I also saw some videos in youtube to bypass this screen but they do not work know because if I press the button of "forgot your ID or password" it says that I need to go to account.samsung.com.
I cannot access to the phone to see what version of android is this...
Please there has to be a way!!!
many thanks
Nobody????
ok guys iI may have an answer, I need to downgrade to 4.4 from G900VVZW2BOK3_VZW, how can I do this??? somebody please help!!!!
There is no downgrading from ok3
So you tried getting the stock OK3 firmware (didn't know this existed, we have OG5) and flashing with ODIN in Download mode?
https://samsung-firmware.org/download/Samsung GALAXY S5/769o/VZW/G900VVRU2BOK3/G900VVZW2BOK3/
As ldevereaux said, as of OE1 Verizon has made the phone non-rootable (and thus no custom recoveries) and non-downgradable, so you will need to keep working on the current version your phone has on it.
Guys, I was able to open chrome in the phone so I can access nearly anything on the phone but is still locked, I go to uncheck the reactivation lock but when I do that it activates again by it self... how can I do this permanently! i can install any app, go anywhere on the phone, but it still locked!!! If i shut it down i wont be able to access again.
Sounds like you'll need to contact the seller to get the password.
http://forum.xda-developers.com/showpost.php?p=52467489&postcount=5
do you guys think he could put it into download mode and flash the stock stuff so he could atleast get the passcode off of the phone?
the seller doesn't have the password either
That sounds fishy to me. They have to use the Samsung software to remotely lock the bootloader, which requires them accessing their Kies account that they created. Hate to say it, but I think you bought a stolen phone.
well yeah it seems it is stolen, i got it in ebay and the seller said he got it locked from another person..... I wasn't expecting this kind of lock.. never had a samsung before...nothing I can do... i will keep trying I already spent my money on this...
try flashing the original stock firmware and everything from odin and it should be just like a factory reset and itll get the passcode off
Already did that.. was the same... keeps requesting the stupid passcode
So I've searched around the past few hours and can't seem to find a solution to my issue. I have a friend that is currently down on his luck and staying at a homeless shelter, he bought this phone because phones are pretty much a necessity nowadays, samsung galaxy on5, trouble is that the phone was locked when he turned it on so he was stuck with a paperweight, it's been a long time since I tinkered with phones but I figured I could help him out by booting into recovery and doing a factory reset. I had no idea about samsung factory reset protection and now were back to paperweight mode. I downloaded jodin3 and heimdall, but it never shows as connected. Can I root the phone while in recovery or load the factory rom so I can get the phone working again? Thanks for any help.
No, the only options are either ordering a remote unlocking service or find a guide on YouTube. The YouTube way will involve some patience and trial and error. Many guides don't specify what update on the phone they are working on and/or will state that their particular method works for EVERY phone. The stock recovery will tell you what update that it is on by the build number. This might help pinpoint which method to work.
FRP = Google Factory Reset Protection
Samsung Reactivation Lock is a different beast.
Which one does the phone have?
Ok, so this is my wife's phone. After the last OTA update to QE1, she noticed that the WIFI would not turn on. I kinda ignored her for a couple of weeks until she really made a fuss of it. When I finally got around to it I also noticed that "CUSTOM" was present in the phone information area as well as upon bootup. I've searched XDA as well as other sites and tried everything I could think of but nothing has helped. I cannot mess with any WIFI settings because it will not turn on at all so I can't even access the menu. Neither Sprint nor Samsung will touch the phone because they claim I rooted it. I didn't. I have factory reset it numerous times with no luck. I have ODIN'd the software for a full reset and used all older software versions even. Following Sprint's own software updates, no luck. I have used the Samsung SmartSwitch program on the computer to also do a full reset to factory multiple times with no luck. The Samsung rep at the local Best Buy even tried it. The only thing that a full reset helps with is getting rid of the "CUSTOM" notification until you reboot the phone. It doesn't fix WIFI.
Has anyone had experience with this problem? I am getting ready to root it, but I'm not sure if that will even help. Additionally, the phone currently does not have Sprint service, I had to activate her old phone... So, I don't have access to the internet with the phone unless I reactivate it on an account... I looked at a root option, but it requires wifi...
I'm open to suggestions. Please help..
Ok, so no one has any input on how to fix my problem. Is it not possible with the locked bootloader?
dochummer said:
Ok, so no one has any input on how to fix my problem. What about hard bricking the phone? I've tried ODIN with different model firmware and I can't get a hard brick. Is it not possible with the locked bootloader?
Click to expand...
Click to collapse
After running odin with stock firmware, go into recovery and hard reset the device again . As far as Hard Bricking on Purpose, that would be fraud, something not allowed to be discussed here. Mods please lock this thread.
Thanks for the reply. Sorry about breaking the forum rules, I went ahead and edited my original posting. I've already tried odin with stock firmware and hard resetting the device numerous times with no luck... I'd like to be able to dig deeper into the phone but I'm guessing that won't be possible with the locked boot loader?
I'm completely at a loss at this point.
I attempted to root my Samsung S7 (AT&T) with Odin, and received an error. This is my first time ever rooting a phone, and I am generally oblivious to this kind of stuff. I disconnected the phone, and it began bootloop. I loaded it into download mode, and attempted to reset to stock. However, I have had endless issues trying to flash the stock firmware to my phone. At one point I unplugged the device once again, and I received the "use Emergency Restore" error screen. I tried to restore with Smart Switch, but I was not able to access my S/N (box is nowhere to be found, managed to find a S/N on Samsung's website since I registered it but Smart Switch wouldn't take it). So, I figured trying to restore with Odin was my last option. I have tried at least 3 different Odin versions, both modified and not, and not a single one of them has worked. I've received Complete(write) errors, Model Dispatch Fail errors, and Re-Partition errors. I've tried about 3 different firmware files as well, and while I think the one I have right now is most recent, none of them seem to be working. I thought maybe an issue I was encountering was that USB debugging or whatever it's called was disabled, but I have no way of telling because I cannot boot my phone.
I was fiddling around with all of this from 11pm to 6am last night, and picked it back up as soon as I woke up. I've been freaking out about this for hours.
I feel like I'm running in circles here. I don't understand what I'm doing wrong. I'm recovery bootlooped as well. The only thing I can boot is download mode.
I wasn't very cautious with this process, and I am completely unfamiliar with most lingo on these forums and the whole process in general. I really regret trying to do this. So -- is there anything else I can try to do to fix it? Or is my phone bricked for good??? I'm endlessly frustrated and have honestly felt like crying a few times over this. I shouldn't have messed with something I know nothing about. :crying:
I thank you for your patience in dealing with me as a beginner + appreciate any help you're able to give.
Cheers.
aerialslam said:
I'm completely at a loss at this point.
I attempted to root my Samsung S7 (AT&T) with Odin, and received an error. This is my first time ever rooting a phone, and I am generally oblivious to this kind of stuff. I disconnected the phone, and it began bootloop. I loaded it into download mode, and attempted to reset to stock. However, I have had endless issues trying to flash the stock firmware to my phone. At one point I unplugged the device once again, and I received the "use Emergency Restore" error screen. I tried to restore with Smart Switch, but I was not able to access my S/N (box is nowhere to be found, managed to find a S/N on Samsung's website since I registered it but Smart Switch wouldn't take it). So, I figured trying to restore with Odin was my last option. I have tried at least 3 different Odin versions, both modified and not, and not a single one of them has worked. I've received Complete(write) errors, Model Dispatch Fail errors, and Re-Partition errors. I've tried about 3 different firmware files as well, and while I think the one I have right now is most recent, none of them seem to be working. I thought maybe an issue I was encountering was that USB debugging or whatever it's called was disabled, but I have no way of telling because I cannot boot my phone.
I was fiddling around with all of this from 11pm to 6am last night, and picked it back up as soon as I woke up. I've been freaking out about this for hours.
I feel like I'm running in circles here. I don't understand what I'm doing wrong. I'm recovery bootlooped as well. The only thing I can boot is download mode.
I wasn't very cautious with this process, and I am completely unfamiliar with most lingo on these forums and the whole process in general. I really regret trying to do this. So -- is there anything else I can try to do to fix it? Or is my phone bricked for good??? I'm endlessly frustrated and have honestly felt like crying a few times over this. I shouldn't have messed with something I know nothing about. :crying:
I thank you for your patience in dealing with me as a beginner + appreciate any help you're able to give.
Cheers.
Click to expand...
Click to collapse
If you can at least get into download mode, then simply flash it with the latest STOCK firmware for your particular model.
That will bring it back to life, and you can attempt rooting it again, if you dare
aerialslam said:
I'm completely at a loss at this point.
I attempted to root my Samsung S7 (AT&T) with Odin, and received an error. This is my first time ever rooting a phone, and I am generally oblivious to this kind of stuff. I disconnected the phone, and it began bootloop. I loaded it into download mode, and attempted to reset to stock. However, I have had endless issues trying to flash the stock firmware to my phone. At one point I unplugged the device once again, and I received the "use Emergency Restore" error screen. I tried to restore with Smart Switch, but I was not able to access my S/N (box is nowhere to be found, managed to find a S/N on Samsung's website since I registered it but Smart Switch wouldn't take it). So, I figured trying to restore with Odin was my last option. I have tried at least 3 different Odin versions, both modified and not, and not a single one of them has worked. I've received Complete(write) errors, Model Dispatch Fail errors, and Re-Partition errors. I've tried about 3 different firmware files as well, and while I think the one I have right now is most recent, none of them seem to be working. I thought maybe an issue I was encountering was that USB debugging or whatever it's called was disabled, but I have no way of telling because I cannot boot my phone.
I was fiddling around with all of this from 11pm to 6am last night, and picked it back up as soon as I woke up. I've been freaking out about this for hours.
I feel like I'm running in circles here. I don't understand what I'm doing wrong. I'm recovery bootlooped as well. The only thing I can boot is download mode.
I wasn't very cautious with this process, and I am completely unfamiliar with most lingo on these forums and the whole process in general. I really regret trying to do this. So -- is there anything else I can try to do to fix it? Or is my phone bricked for good??? I'm endlessly frustrated and have honestly felt like crying a few times over this. I shouldn't have messed with something I know nothing about. :crying:
I thank you for your patience in dealing with me as a beginner + appreciate any help you're able to give.
Cheers.
Click to expand...
Click to collapse
Did you finally recover your phone? I'm in the same problem here since yesterday and feel your frustration right now. My phone is a Samsung S7 model SM-G930A from AT&T.
I found this thread https://forum.xda-developers.com/ve...-to-notes-root-install-xposed-unroot-t3411039 and I following the "Return to stock part", now downloading the firmware. Hope it helps.
I'm stucked in the blue screen "An error ocurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software". Of course I try the Smart Switch but says that my model is not supported!
How can you recovered the download mode? I press the on/off button for some seconds and the screen turn of, but it turn on again with the freaking blue screen "An error ocurred while updating the device software. ...". I tried all the possible button combinations.
Thanks and good luck.
Stock firmware
Make sure when you go into download mode and flash that plugging the phone in is the LAST thing you do. I.e. plug phone in only after it is in download mode and only after you open Odin. Secondly, make sure you flash the STOCK firmware, as in Android Marshmallow v6.0.1 . Additonally, make sure that the re-partition option is NOT ticked, and also you might want to try turning off auto-reboot, and just hold the power button after unplugging once the status bar is all the way full and Odin says complete. Also, you need to make absolutely sure that you're getting the firmware for your exact device. I.e. SM-G930A stock firmware is NOT compatible with SM-G930F models. You could also try reinstalling the Samsung drivers. I just flashed to stock firmware then updated back to Nougat yesterday, mostly without a hitch by following these guidelines. There is a download page on rootmygalaxy with all the stock firmwares, that's what I used (I'd link but I just registered here). There is a very helpful guide on droidviews about how to update to Nougat 7.0 once you have finished flashing the stock firmware.
If I were you, I would just avoid rooting altogether. Rooting for me caused very bad performance and battery life, and it wasn't really worth the trouble. Sure, getting in-app-purchases for free was nice but I never tried flashing a custom ROM or anything because most of the stories I read involved soft bricks, bootloops, etc.
Hopefully not having USB Debugging and OEM unlock ticked doesn't brick your phone, I'm doubtful that it will. For the poster above me, make sure your phone is all the way off, the download mode button combo is vol. down+power+home all at the same time, and hold them. A screen should pop up saying press vol. up to continue. If you're still having problems, I regret to say that I am also relatively new to this and I am not all that knowledgeable.
I just made a post about my unrooting process, hopefully it helps!
https://www.youtube.com/watch?v=o6ryOQepX2Q Video shows booting into Download Mode. Or take it to a Best Buy that has a Samsung Sales section.
Morning Guys,
Ive had all sorts of fun and games with this damn G950F every time i root it it throws up a problem.
It had just gotten to unlock time for the third time, but started throwing up 'SystemUI has stopped working' errors when i hit the 'app list' button. Didnt think much of it, and went to root. SuperSU took and was granting root permissions but would not update the binary. I fell asleep at some stage and didnt go back to it until this morning.
Went to use the phone this morning and its reset itself and thrown up a big red message about only having stock binaries installed. Queue about 7 hours of not being able to resurrect a phone that had spat out TWRP and now appeared to have a locked down bootloader again. Finally realised i could flash the stock XSA rom without the bootloader and resurrected the phone.
Fired it up, and its no longer detecting the SIM card, and *all* of the Mobile Network settings are missing. Cant find an answer to this anywhere. Im hoping like hell its a software issue (another non answered question i have is that i get weird ass settings options with strange labels and duplicate entries and options that crash the settings app after some re-flashes.
Anyway.. wat do plez?
Have tried - Factory resets and cache wipes both in UI and recovery. Reflashing AP, CP, CSC and/or CSC_HOME. Cant flash BL as its currently 'prenormal'. Keep reading the 'download mode, start odin, quickly hit buttons' trick but have never gotten it to work, and ill try it again right now to triple check but im 99.9999% sure it wont let me re-flash Nougat on it for the same reason.
Cheers in advance.
UPDATE - So it looks like something has accidentally'd the IMEI. Now looking for non root non bootloader methods to bring it back. Looks like thats my problem.