Beaware: DesireHD Compatible with exchange 2010? - Desire HD General

Hi
I have been testing a DesireHD Rom Port to HD2.
I'm posting this just to let you know that if you have Exchange 2010 you may have a problem with DesireHD. (exchange 2007 with sp is ok)
The problem is:
I can sync, contacts, calendar, download emails, delete emails but I can't send emails or download attachment.
It does not show an error it just does not send the email or does not download the attach
This is happening with any Desire HD ROM port I have test .(no problem with regular desire Rom )
I have been search in Google and looks like the problem is that Exchange 2010 has a new ActiveSync protocol EAS 14 and the Desire HD Rom is using this new protocol. Normal desire uses EAS 12
I have found a fix for Iphone 4.0 that was having the same problem.
http://www.jimgoings.com/2010/08/fix-for-iphone-ios-4-and-exchange-2010-active-sync-issues/
Hope this is fixed on the real device..
Iosur

M_T_M said:
This thread has been re-opened, link has been restored, and .CONFIG has been attached to first post, and the webmaster appears to have addressed the blog header page vulnerability that existed.
Should be safe now.
Carry on.
Cheers,
Click to expand...
Click to collapse
Thank you!!

HI
I don't want to double post..
if anyone is interested, there are more users with the same bug
you can check at
http://forum.xda-developers.com/showthread.php?t=797720
Hope HTC fix this issue with DesireHD.. because if it does not, there is a problem with exchange 2010 and also with any service that using EAS14 like hotmail.com
Iosu

Received my Desire HD today. I use Exchange 2010 SP1, and can confirm that I cannot send emails or download attachments. If I change the settings to automatically download them or select to download them individually, it does not download - I get a "Network Error" message.
Also, if I link a contact to Facebook or Twitter then contacts stop synching with Exchange - I get a "Sync Protocol Error" message.
I'm very disappointed that HTC's "flagship" product does not work correctly with Exchange 2010.
Everything worked great with the Desire, but Desire HD is very problematic.

wb9999 said:
Received my Desire HD today. I use Exchange 2010 SP1, and can confirm that I cannot send emails or download attachments. If I change the settings to automatically download them or select to download them individually, it does not download - I get a "Network Error" message.
Also, if I link a contact to Facebook or Twitter then contacts stop synching with Exchange - I get a "Sync Protocol Error" message.
I'm very disappointed that HTC's "flagship" product does not work correctly with Exchange 2010.
Everything worked great with the Desire, but Desire HD is very problematic.
Click to expand...
Click to collapse
That is way a post this threat.. to bad they did not fix the issue..
Have you contact HTC support?
Iosu

iosub said:
That is way a post this threat.. to bad they did not fix the issue..
Have you contact HTC support?
Iosu
Click to expand...
Click to collapse
Yes, submitted a support request on their website about 15 minutes ago. No response yet. As soon as I get a response I will post it on here.

wb9999 said:
Yes, submitted a support request on their website about 15 minutes ago. No response yet. As soon as I get a response I will post it on here.
Click to expand...
Click to collapse
Great!
thank you

Got mine today. It works perfectly with Exchange 2010 with our set up at least. Outside and inside the network.

brokensocialsteve said:
Got mine today. It works perfectly with Exchange 2010 with our set up at least. Outside and inside the network.
Click to expand...
Click to collapse
Do you have more info about your setup?
Info Need it:
Do you have Exchange 2010 SP1?
Do you have a firewall? ISa Server or TMG?
Can you check if you are using EAS 14 or EAS 12? This info is on OWA /Options/All Options /Phone/ Select the Phone and Details.. Down in the page there is the info
Thanks!

eas14 and unable to send mail, update contacts or download attachements.
This euh ... sucks!
There is an email.apk from stock android 2.2 that does work, but rather see htcemail work.

I've received a disappointingly generic response from HTC today, which really does not answer my issue. I've sent a reply today, so I will probably have to wait another 2 days for a response.
Response from HTC:
Thank you for contacting us
I am sorry that you have been experiencing problem with your handset
please make sure you followed the below steps;
Synchronizing with a Microsoft Exchange ActiveSync account
You can only add one Microsoft Exchange ActiveSync account on your phone. You can sync with Microsoft Exchange Server 2003 Service Pack 2 (SP2) or later.
Press HOME > MENU, and then tap Settings > Accounts & sync.
Tap Add account > Exchange ActiveSync.
Enter the Exchange ActiveSync account details, and then tap Next.
Your corporate Exchange Server must support auto-detect for the phone to automatically set up the Exchange ActiveSync account. If your corporate Exchange Server does not support auto-detect, you will need to enter your Exchange Server settings after you tap Next. Ask your Exchange Server administrator for details.
4. Select the types of information you want to synchronize, and then tap Finish setup
Managing your accounts
Changing general sync settings
Press HOME > MENU, and then tap Settings > Accounts & sync.
Select or clear the following:
Background data. If this is selected, applications can send and receive online account information even if you are not currently using them.
Auto-sync. If this is selected, applications can use the sync schedule defined in the account settings. If this is cleared, you will need to sync accounts manually
Changing account settings
You can change settings such as the sync frequency and the types of information synchronized, the kinds of notification you receive, and the way that account information is displayed.
Press HOME > MENU, and then tap Settings > Accounts & sync.
Tap the account that you want to edit.
Edit the account settings.
Synchronizing an account manually
Press HOME > MENU, and then tap Settings > Accounts & sync.
Tap the account that you want to sync.
Tap Sync now.

I've also mailed HTC about this issue, no response yet.
p.s. the response you got is lame; they tell you how to set up the sync but not how to fix their faulty implementation of it.

I've had another reply from HTC. It is as useless as the first reply:
I am sorry that the service is taking more than one occurrence to resolve your problem We advise you to clear the email application from manage applications and restart your phone please Android 2.2 From the Home screen, press the Menu key. Tap Settings. Tap Applications. Tap Manage Applications. Tap All. Tap the application in question. (e-mail ) Tap Clear Data. In addition to this you can deleting and recreating the Exchange sync account on your phone please
I've always had HTC phones for the since Orange SPV in 2002(?). I've never had to contact HTC support before this week. If this is how bad HTC support is then I will never be buying another HTC phone. They've lost my support and custom now. Doesn't look like they will even accept there is an issue synching with Exchange 2010, so no chance of a fix anytime soon.

wb9999 said:
I've had another reply from HTC. It is as useless as the first reply:
I am sorry that the service is taking more than one occurrence to resolve your problem We advise you to clear the email application from manage applications and restart your phone please Android 2.2 From the Home screen, press the Menu key. Tap Settings. Tap Applications. Tap Manage Applications. Tap All. Tap the application in question. (e-mail ) Tap Clear Data. In addition to this you can deleting and recreating the Exchange sync account on your phone please
I've always had HTC phones for the since Orange SPV in 2002(?). I've never had to contact HTC support before this week. If this is how bad HTC support is then I will never be buying another HTC phone. They've lost my support and custom now. Doesn't look like they will even accept there is an issue synching with Exchange 2010, so no chance of a fix anytime soon.
Click to expand...
Click to collapse
I cant belive it!!!! what support is that???
I think XDA should post this problem on the First page.. on www.xda-developers.com
maybe then HTC will move to fix it..
Iosu

got a reply
Thank you for bringing the issue to our attention. In regards to your handset I can help you with that. I am sorry that you have been experiencing problem with your handset
Could you please provide us your handset software information and then your issue will be given to the escalation team immediately, and we will get back to you as soon as we receive information about your case
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 10NLCW43ENAxxxxxx.
Click to expand...
Click to collapse

New mail:
Thank you for bringing the issue to our attention ; your issue will be given to the escalation team immediately,
and we will get back to you as soon as we receive information about your issue
Click to expand...
Click to collapse
Let's see what happens, their time starts now

Same problem here. Can't sync the Calendar from DHD to Exchange and can't send any emails.
I hope there will be a fix soon. Besides calling I practically only use the phone for email and calendar.
Does anybody have a example or general email which I can send to HTC about this problem?
Thanks in advance.

Did you guys installed the new OTA update and tried out if it works with the new software??

Doesn't seem to make a difference...
Sent from my Desire HD using XDA App

same problems here.. 2010 sp1, device showing as E14.
unable to send, download attachments or update contacts.

Related

Up-to-date ActiveSync notifications w/WM2003 & Exchange

I'm not sure if this is the right topic, or if this belongs in the 'Upgrades' topic, but here it is nonetheless...
First, thanks to all participants of this forum; I have found a wealth of useful info here!!
I recently upgraded my XDA to a "4.00.16 ENG T-Mobile US" ROM cooked at Yorch's kitchen, and everything seems to work great, however, I cannot take advantage of Exchange 2003's "up-to-date" SMS notifications to trigger ActiveSync.
From the research I've done into enabling this functionality, it seems that the ActiveSync app on my XDA does not include the necessary options; specifically, the 'Mobile Schedule' config drop downs are missing the "after new items are received" (or something like that) options. Also, there is supposed to be a "Device Address" text box on the Server tab which allows you to input your SMS address.
Has anyone had any experience with resolving this issue?
Many thanks,
Daniel
Re: Up-to-date ActiveSync notifications w/WM2003 & Excha
Hey Daniel,
I have it working over here. You have to get your PPC syncing with the server first. Once you sync then you should get prompted for syncing only when there are new messages. If you get this and choose yes then it will ask for the mobile address. If everything's upgraded correctly and you have synced one time then you should be able to go into activcesync and also choose this option. The only other thing is make sure in AD that you have your account specified to allow Notifications.
Andy
dpanice said:
I'm not sure if this is the right topic, or if this belongs in the 'Upgrades' topic, but here it is nonetheless...
First, thanks to all participants of this forum; I have found a wealth of useful info here!!
I recently upgraded my XDA to a "4.00.16 ENG T-Mobile US" ROM cooked at Yorch's kitchen, and everything seems to work great, however, I cannot take advantage of Exchange 2003's "up-to-date" SMS notifications to trigger ActiveSync.
From the research I've done into enabling this functionality, it seems that the ActiveSync app on my XDA does not include the necessary options; specifically, the 'Mobile Schedule' config drop downs are missing the "after new items are received" (or something like that) options. Also, there is supposed to be a "Device Address" text box on the Server tab which allows you to input your SMS address.
Has anyone had any experience with resolving this issue?
Many thanks,
Daniel
Click to expand...
Click to collapse
Re: Up-to-date ActiveSync notifications w/WM2003 & Excha
andygee said:
Hey Daniel,
I have it working over here. You have to get your PPC syncing with the server first. Once you sync then you should get prompted for syncing only when there are new messages. If you get this and choose yes then it will ask for the mobile address. If everything's upgraded correctly and you have synced one time then you should be able to go into activcesync and also choose this option. The only other thing is make sure in AD that you have your account specified to allow Notifications.
Andy
Click to expand...
Click to collapse
Thanks for the reply, Andy. I can successfully sync manually (or using the 'every 5 min.', etc. scheduled sync), and my account has both user-initiated synchronization and up-to-date notifications enabled, but I never receive a prompt to sync only when there are new messages, nor do those options appear in ActiveSync.
I did not update my Radio Stack...still 6.18; could this functionality be tied to the newer Radio Stack?
If you or anyone else has any other ideas, I would greatly appreciate it!
Regards,
Daniel
In Active Directory, does the user's account have up-to-date notifications enabled? You will need the newer radio stack for it to work 100% correctly as you are supposed to have the always on gprs in order for it to function correctly.
andygee said:
In Active Directory, does the user's account have up-to-date notifications enabled? You will need the newer radio stack for it to work 100% correctly as you are supposed to have the always on gprs in order for it to function correctly.
Click to expand...
Click to collapse
Yes, the user's account does have up-to-date notification enabled in AD. I think I understand what you are saying regarding the radio stack, but I believe this would hinder the device's attempt to syncronize after receiving the SMS notification, which it doesn't appear is happening since I can't even set the option to sync when new items arrive...does that sound right?
Regarding the Radio Stack Upgrade, it sounds like it can be far more dangerous than the ROM upgrade, plus there seems to be some uncertainty as to whether or not the official T-Mobile upgrade will work once the Radio Stack has been "unofficially" upgraded...is this correct?
Thanks again for your assistance!!
Daniel
dpanice said:
[
Yes, the user's account does have up-to-date notification enabled in AD. I think I understand what you are saying regarding the radio stack, but I believe this would hinder the device's attempt to syncronize after receiving the SMS notification, which it doesn't appear is happening since I can't even set the option to sync when new items arrive...does that sound right?
Regarding the Radio Stack Upgrade, it sounds like it can be far more dangerous than the ROM upgrade, plus there seems to be some uncertainty as to whether or not the official T-Mobile upgrade will work once the Radio Stack has been "unofficially" upgraded...is this correct?
Thanks again for your assistance!!
Daniel
Click to expand...
Click to collapse
Yeah there is some uncertainty but I'm sure when it comes out that there will be someone to figure out how to to it. No it won't hinder it. What is puzzling me is that you don't even have the option to set it to update email upon new emails. You should have an option in there for it once you sync with the Exchange 2003 box. Have you sync'ed wirelessly or are you doing all this via a sync cable?
andygee said:
Yeah there is some uncertainty but I'm sure when it comes out that there will be someone to figure out how to to it. No it won't hinder it. What is puzzling me is that you don't even have the option to set it to update email upon new emails. You should have an option in there for it once you sync with the Exchange 2003 box. Have you sync'ed wirelessly or are you doing all this via a sync cable?
Click to expand...
Click to collapse
That's what is puzzling me, too...
I can sync with the server both wirelessly and via the sync cable.
I've also gone over the Exchange Deployment guides to make sure everything is set up properly on my Exchange server & my ISA (firewall) server, and everything appears to be correct.
Thanks again,
Daniel
Are you connecting directly to the exchange server or are you going through a front-end exchange server? And you still don't have on the schedule tab a when new messages arrive? What version of activesync are you using when syncing via cable? Is it 3.7 or greater?
andygee said:
Are you connecting directly to the exchange server or are you going through a front-end exchange server? And you still don't have on the schedule tab a when new messages arrive? What version of activesync are you using when syncing via cable? Is it 3.7 or greater?
Click to expand...
Click to collapse
I am connecting directly to the Exchange server (with IIS installed), and I still don't have the "when new items arrive" option on the schedule tab, nor the "Device Address" text box.
I am using ActiveSync 3.7.1...I just downloaded it again from MS yesterday, just in case, and re-installed it, but it made no difference.
Thanks,
Daniel
Any errors in the event log on the exchange server? I would go into system manager and change the logging level on the msexchangeactivesync stuff to log maximum. Then sync again and see what it logs.
andygee said:
Any errors in the event log on the exchange server? I would go into system manager and change the logging level on the msexchangeactivesync stuff to log maximum. Then sync again and see what it logs.
Click to expand...
Click to collapse
Unfortunately, I've already tried that. The only messages being logged on the server are:
Microsoft Exchange ActiveSync has been loaded: Process ID: [1720].
OMA Categorizer succesfully initialized.
And those are after a re-boot. Nothing logs when I synchronize successfully after initiating the sync from my XDA.
Thanks for your help; I really do appreciate it...any more ideas are welcome!!
Regards,
Daniel
I also had this issue and could not get it to work. Microsoft support told me that auto notification of emails required a smartphone and just having Exchange 2003 and Mobile 2003 would not do it.
Well I have Mobile 2003 and Exchange 2003 and it will work. I'm checking to see if I can find anymore options that would keep you from getting the phone to do like it's supposed to with exchange 2003.
andygee said:
Well I have Mobile 2003 and Exchange 2003 and it will work. I'm checking to see if I can find anymore options that would keep you from getting the phone to do like it's supposed to with exchange 2003.
Click to expand...
Click to collapse
Ok, that's fair. It won't be the first time Microsoft support is wrong! :wink:
If you can figure out anything, please let me know.
Scrappy said:
andygee said:
Well I have Mobile 2003 and Exchange 2003 and it will work. I'm checking to see if I can find anymore options that would keep you from getting the phone to do like it's supposed to with exchange 2003.
Click to expand...
Click to collapse
Ok, that's fair. It won't be the first time Microsoft support is wrong! :wink:
If you can figure out anything, please let me know.
Click to expand...
Click to collapse
Are you having the same exact problem? That your's isn't allowing you to receive notifications?
Andy
That is correct. I had Microsoft walk through my setup and verify all settings and I couldn't get notifications. After working on the problem for over two weeks with three developers from Microsoft they determined that the current code only supported the smartphones. I currently have all XDA's setup to auto synchronize with the server every 15 minutes since I don't have auto notification working.
I have the option "When new items arrive" as well. I'm using the 4.0.1 ROM with the lastest TMobile RS 6.24.01. I also just updated a friend brand new XDA to the 4.0.1 ROM but left his RS @ 6.18. When setting up his schedule I noticed that the "When new items arrive" option was not there, so I sync'ed and the options were there. Maybe the difference is in the different ROM versions?
I've got a rather unusual update on this issue. While attempting to get the up-to-date notification working with my XDA & my Exchange server, I was also getting set up with an Exchange hosting service (because I am tired of administering my own server).
I'm still waiting for them to enable my mobile access, but meanwhile I started to attempt to connect from my XDA anyway. While I haven't been able to successfully connect to the new server, this attempt did make the missing options appear in ActiveSync on my XDA. Tonight, I switched back to my own server, and now (with no server changes, mind you), the options are still there & my up-to-date notifications are working!!
The only thing that I can think of that might have caused this issue is my ISA Server. When I synched with the Exchange server for the 1st time, a required registry entry on the ISA Server to enable up-to-date notifications had not been created. After researching the issue, I added the entry and bounced both the ISA Server & the Exchange Server. Of course, the missing options still did not appear in ActiveSync, so my guess is that maybe something was cached from my initial synchronization that didn't reset until I attempted to connect to a different server.
Thanks to everyone for your suggestions and input; it is greatly appreciated.
Now if someone can tell me where to get that 4.0.1 ROM, I'll be set... :lol:
Regards,
Daniel
I had the same issue
Hi,
unfortunately I didn't notice this thread before, I had the same problem.
After several hours of research I got the problem solved by totally deactivating Exchange Server synchronization, deleting all the sync folders in the Exchange store (via WebDAV), deleting the old and creating a new partnership with ActiveSync and activating server snyc then again.
Don't know which of these actions corrected the problem but there seems to be a bug in Exchange that it doesn't update the Up-To-Date-Notification settings correctly (without newly setting up the synchronization).
Best,
jeff
Re: I had the same issue
jeffxyz12 said:
Hi,
unfortunately I didn't notice this thread before, I had the same problem.
After several hours of research I got the problem solved by totally deactivating Exchange Server synchronization, deleting all the sync folders in the Exchange store (via WebDAV), deleting the old and creating a new partnership with ActiveSync and activating server snyc then again.
Don't know which of these actions corrected the problem but there seems to be a bug in Exchange that it doesn't update the Up-To-Date-Notification settings correctly (without newly setting up the synchronization).
Best,
jeff
Click to expand...
Click to collapse
I'm having a problem with messages not being sent to my phone, the reason, I think, is I did a hard reset on my device and the partnership between my phone and my Exchange server is screwed up. Can you describe to me the exact process you used?

Can't Delete Outlook Account! Help!

I've googled like crazy and searched these forums and cannot find a solution!
I added an email account to my Outlook that I now wish to delete or even just edit settings. For some reason, it doesn't show up under Menu>Tools>Options.
Its just not there!! It does show up in the account picker...but when I click on Menu>Delete NOTHING happens.
Its just...there!
I've seen a thread or 2 where people complain about this, but have yet to find a solution!
I have a theory that the Palm Messaging App that I'm using for SMS has messed something up within outlook. Thats just a guess though. I'm not sure.
I'm also using Sprint Mobile Email app. It has also added an outlook account that doesn't show up and is unable to be deleted or edited (however I wish to keep this one).
I'm comfortable going in and deleting registry settings or files to remove the extra account, I just can't figure out where to do so! This is driving me crazy. Help
and thanks in advance. This site is the best!
if you created the account using ActiveSync, open ActiveSync and select Menu->Options and then clear the checkmark for "E-mail". this should remove the email (account) from your phone. you know if all else fails, you can perform a hard-reset which will clear all email accounts, programs, contacts, etc., that you added to the phone. Settings->System Tab->Clear Storage is the same as a hard reset. Be sure to backup your contacts, pictures, ringtones, etc, to your laptop before doing the hard-reset.
Yeah I appreciate those tips. I was hoping to not have to do a hard reset but its starting to look that way. Now some of my Sprint Client fetched emails are getting into the phantom box for no reason what-so-ever.
I do have an exchange connection going for work, but that has nothing to do with the confused mailboxes. At least I don't think so. Hell, who knows. The phone seems to have slowed down since I installed exchange. Is that normal?
Looks like a hard reset may be in for tonight's excitement.
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
on my sprint touch outlook has an asterick next to it and the delete option comes up but you can't select it. I dont have email selected in activesnyc but I do have calendar, contacts, tasks and notes selected. Perhaps that's the reason outlook can't be deleted from the email accounts list?
tft said:
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
Click to expand...
Click to collapse
Do you know where the email account key is? or which key it is?
How to change server credentials MS Mobile 6
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thank you, still useful today!
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Thanks, I was stumped and your instructions solved this for me too.
FINALLY re: Can't Delete Outlook Account! Help
rboschman said:
Thanks, I was stumped and your instructions solved this for me too.
Click to expand...
Click to collapse
I have been trying to find answers for "messed up outgoing display name" when setting up email accounts & the (silent mail) or "stealth" outlook.
Bad entry in "exchange mail (outlook) windows mobile 6.5 and still can't find any visible means of deleting, changing or updating the "silent" outlook email settingsl 3 days non stop research and web searching...now, I find this site. Thank you!
I received my phone 4 days ago (and only received the HAND SET), after fighting carrier for 7 months regarding the non functioning phone with multiple defects that stared one week after full price purchase. No instructions, no charger, no connector cords for PC to HH Device, NOTHING! not to mention the sim card also missing.
Many individuals; tech support, advanced tech support, supervisors with carrier; support forums, product manufacturer, endless web searches, etc., etc., I was amazed and very frustrated with being treated like a complete idiot-(i will just leave it at the idiot part) and no solutions either until now. When researching the document "Deploying windows Mobile 6.5 phones with Microsoft exchange server 2010.,
It was so nice to see exactly what I was relating to and in my language (lol) YES here on this site - finally!
You all are so friendly & helpful! Like I mentioned I have only had my HTC Touch Pro2 for 4 days now, and being unable to locate the account management settings, I am very lost. I have no instructions either - have been going off web sites. I don't even know where to start to find solution here with your instructions, so if anyone can give a little more direction - it would be great
i need to know where to go to change server credentials MS Mobile 6 - (HOW do I get there? is ACTIVESYNC on phone or on my computer under the windows mobile device section, do I have my computer cord phone and pc hooked up together....
sorry, I was in schook when we hand wrote everything and a plunker typewriter was what we used for a manditory "typeing" class.... A little in the Flinstone Age - but really adapting - this phone was my stepping out, and I was and still am very excited to play with this new toy -
--------------------------------------------------------------------------------
You've probably sorted yourself out by now but if you haven't here's what you need to do.
I have only used a form of active sync on my Palm Pilot for nursing, b) but, that was hooked up and set up entirely tech department and they just told me what to do (enter contacts, updates like that into computer, then hook up the cords, and press the sync button" = that's it
Now, taking a deep breath because a solution is within reach I am ging to attempt the task but i do need step[step directions involving active sync and it has to be from the get go please....anyone.....
Hopefully others that get in this same slump will stumble upon this site, and help avoid such frustrations.
Thank you all for your knowledge base, and contributions, I am confident that the name floating in computer space hidden in the "Stealth" Outlook is beginning to appear.
Now onto the active sync, so I can get back to my state board review that took back burner for 3 days (oops)-
Thanks, worked for me too.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thanks, i had the same problem today, and this helped my delete my exchange email address....
The Quoted solution, solved my problem with Exchange.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
I had a problem with Windows Mob 6.5. I was not able to Syc with company email service due to the Syc error message. I applied the above solution and reconfigured my account, than the Syc service came back.
Regards,
xxx
was getting frustrated already
Delete ActiveSync, HowTo
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Just wanna give a thumb

Push Gmail Solution

first if id like to say, sorry if the title is misleading
second, im still trying to figure out how to get true directpush gmail on the HD, ive been using wm for 4 years now....but since ive gotten the HD is when the push gmail is really starting to bother me, i mean yes, i can use owa to get my gmail, but its either manual sync, or interval sync. which is not true push mail. ive been able to use my hotmail account for push mail, obviously MS designed it this way that you can use it.
but still cannot find a way through owa or standalone wm to get push gmail
other thoughts here are;
-hotmail is capable of this obviously their parent company created the technology
-blackberry is capable of this because they have their BES server
-third party apps blow, so its not a true solution, i would perfer to have my emails between sender and me, rather than being filtered through by some third party app/company
if anyone has any kind of input or say, please feel free...
no one has a solution?
ive seen that there a lot of people looking at this thread, people have come across this im sure problem/topic, but no one has found a solution to the gmail push?!!
gordonzhao said:
first if id like to say, sorry if the title is misleading
second, im still trying to figure out how to get true directpush gmail on the HD, ive been using wm for 4 years now....but since ive gotten the HD is when the push gmail is really starting to bother me, i mean yes, i can use owa to get my gmail, but its either manual sync, or interval sync. which is not true push mail. ive been able to use my hotmail account for push mail, obviously MS designed it this way that you can use it.
but still cannot find a way through owa or standalone wm to get push gmail
other thoughts here are;
-hotmail is capable of this obviously their parent company created the technology
-blackberry is capable of this because they have their BES server
-third party apps blow, so its not a true solution, i would perfer to have my emails between sender and me, rather than being filtered through by some third party app/company
if anyone has any kind of input or say, please feel free...
Click to expand...
Click to collapse
I had the same problem but "solved" it with HD Tweak. Ok solved is the false word for it but it works now.
So what I did is:
1. Start HD Tweak of course
2. Go to point 6.1 (Disconnect After)
3. I set it to 1 Minute or 2 Minutes
4. Save this with OK
After that my gmail works perfect when it always have to connect for a new time to the internet! If you are connected to the internet it won´t work! Crazy but ok what should I do
First I didn´t wanted to use this "disconnect after" option to get my gmail workin. I only wanted to safe battery energy but than I saw that with this disconnecting after 1Minute (on my HD) my gmail is working and syncing all mails correctly to my Touch HD.
Please tell me if it also works on your HD!
Sorry for my bad english
RobbyTouchHD said:
I had the same problem but "solved" it with HD Tweak. Ok solved is the false word for it but it works now.
So what I did is:
1. Start HD Tweak of course
2. Go to point 6.1 (Disconnect After)
3. I set it to 1 Minute or 2 Minutes
4. Save this with OK
After that my gmail works perfect when it always have to connect for a new time to the internet! If you are connected to the internet it won´t work! Crazy but ok what should I do
First I didn´t wanted to use this "disconnect after" option to get my gmail workin. I only wanted to safe battery energy but than I saw that with this disconnecting after 1Minute (on my HD) my gmail is working and syncing all mails correctly to my Touch HD.
Please tell me if it also works on your HD!
Sorry for my bad english
Click to expand...
Click to collapse
Sorry wrong answer on your question.....I thougt you have a problem syncing with gmail^^
But your question would be also interesting to me if there is a possibility to have pushmail with gmail.
Im also really interested. I have mine set to sync every hour which is ok but as mentioned, not pushmail at all. In fact it is barbarically pullmail.
I hope this will solve the problem.
WINDOWS LIVE (in your Start-programs-windows live)
1. make account in windows live / hotmail
2. at windows live menu - option, find Sync Schedule
3. choose, from Sync Frequency: as items arrive.
It means, as an email arrive in [email protected]., it will push to your handheld.
Carefull with the battery.
Sorry for my English.
Windows Live Push Email
I hope this will solve the problem.
WINDOWS LIVE (in your Start-programs-windows live)
1. make account in windows live / hotmail
2. at windows live menu - option, find Sync Schedule
3. choose, from Sync Frequency: as items arrive.
It means, as an email arrive in [email protected]., it will push to your handheld.
Carefull with the battery.
Sorry for my English.
gmaryo said:
I hope this will solve the problem.
WINDOWS LIVE (in your Start-programs-windows live)
1. make account in windows live / hotmail
2. at windows live menu - option, find Sync Schedule
3. choose, from Sync Frequency: as items arrive.
It means, as an email arrive in [email protected]., it will push to your handheld.
Carefull with the battery.
Sorry for my English.
Click to expand...
Click to collapse
yes im sure everyone knows how to get push hotmail, but thats not the problem, we are looking to get push GMAIL. but thanks for that great tutorial! and the battery isnt a problem. mine still has a good charge with hotmail being pushed, when the phone is in standby it doesnt use that much juice, even when data connection is on, its in a less consuming state
RobbyTouchHD said:
I had the same problem but "solved" it with HD Tweak. Ok solved is the false word for it but it works now.
So what I did is:
1. Start HD Tweak of course
2. Go to point 6.1 (Disconnect After)
3. I set it to 1 Minute or 2 Minutes
4. Save this with OK
After that my gmail works perfect when it always have to connect for a new time to the internet! If you are connected to the internet it won´t work! Crazy but ok what should I do
First I didn´t wanted to use this "disconnect after" option to get my gmail workin. I only wanted to safe battery energy but than I saw that with this disconnecting after 1Minute (on my HD) my gmail is working and syncing all mails correctly to my Touch HD.
Please tell me if it also works on your HD!
Sorry for my bad english
Click to expand...
Click to collapse
well i mean i have gmail set up as imap on my hd but its still pullmail, i set it to manually sync, right now i have all my gmail forwarded to my hotmail, i get pushmail from that so, if i do get an email from my gmail account ill know and i can just hit sync on gmail, and reply if i need to, if i dont need to reply its just to read it then. but its not a solution just a temporary fix? waiting on google to release a gmail sync!
Funambol
Try funambol. It's open source and is getting to be a very popular push email solution.
Hi, I tried using the funambol which seems like a good application.However I couldnt get the messages by push.If I manually do 'sync all' I get the messages but not as push mail as and when they arrive.My 3g connection is on and funambol client is also running.Any idea what I am missung.
amitambika said:
Hi, I tried using the funambol which seems like a good application.However I couldnt get the messages by push.If I manually do 'sync all' I get the messages but not as push mail as and when they arrive.My 3g connection is on and funambol client is also running.Any idea what I am missung.
Click to expand...
Click to collapse
im a bit hesitant about trying out the program, doesnt sound worth it, i could be wrong. but googled it a bit and found this
http://blogs.techrepublic.com.com/networking/?p=160
the article is a bit dated, but still. skimmed through it and i think it says all funambol basically sends you a sms? and tells you that you have new mail which means manually having to hit "send/receive" i may be wrong, i didnt read the entirety of the article
but in my opinion still not a true solution, im so eager for google to release a gmail sync, dont let me down google....! waiting for you to release a break through tech for wm users!!
gordonzhao said:
im a bit hesitant about trying out the program, doesnt sound worth it, i could be wrong. but googled it a bit and found this
http://blogs.techrepublic.com.com/networking/?p=160
the article is a bit dated, but still. skimmed through it and i think it says all funambol basically sends you a sms? and tells you that you have new mail which means manually having to hit "send/receive" i may be wrong, i didnt read the entirety of the article
but in my opinion still not a true solution, im so eager for google to release a gmail sync, dont let me down google....! waiting for you to release a break through tech for wm users!!
Click to expand...
Click to collapse
No I waiited for some time and see that it does work but takes 5-10 min to get the mail.You dont have to mnaually do the send/receive.
Hi,
I was also interested in push mail solution for WM and Touch Hd and this is what I found:
http://www.emoze.com/
I downloaded version for htc/other device and installed cab on mobile. After creating an account for gmail, it automaticly created account in outlook. Mails seems to be pushed into my mobile maybe 1 minute after they arrive to gmails inbox, so it sounds like a fair solution. Pls someone check that because it seems too good to be true. Maybe I'm missing something but it seems to be a real push mail solution for gmail and wm. And its free.
Sidewinder_tigs said:
Hi,
I was also interested in push mail solution for WM and Touch Hd and this is what I found:
http://www.emoze.com/
I downloaded version for htc/other device and installed cab on mobile. After creating an account for gmail, it automaticly created account in outlook. Mails seems to be pushed into my mobile maybe 1 minute after they arrive to gmails inbox, so it sounds like a fair solution. Pls someone check that because it seems too good to be true. Maybe I'm missing something but it seems to be a real push mail solution for gmail and wm. And its free.
Click to expand...
Click to collapse
I just tested Emoze, and I'm REALLY impressed!
The setup is fast, and easy!
In the settings menu, I get my own language, despite the software being downloaded in English!
Receipt of testmail on my HD after 4 minutes.
Receipt of reply on my Lotus Notes after 30 seconds(!!!).
This is it! I'm not looking any longer
Another alternative is Seven. I've been using it for over a year now and prefer it to emoze. It's still in beta but works great.
well does seven emoze and funambol all enable you to reply with the gmail account name? and its all a separate application correct?
in a way my temporary fix is working for me, pain in the ass but working.....i just prefer not to have a 3rd party program "filter" through my emails, private or not.....
but has anyone received any word on whether googles releasing a gmail sync?
gordonzhao said:
well does seven emoze and funambol all enable you to reply with the gmail account name? and its all a separate application correct?
Click to expand...
Click to collapse
I only know Emoze, so:
1. Yap
2. Yap
gordonzhao said:
well does seven emoze and funambol all enable you to reply with the gmail account name? and its all a separate application correct?
Click to expand...
Click to collapse
Seven integrates with outlook and runs in the background to deliver emails. When you want to read/reply you use outlook. Any replies sent are from the email address you set up.
Unnecessary post
trice1921 said:
Seven integrates with outlook and runs in the background to deliver emails. When you want to read/reply you use outlook. Any replies sent are from the email address you set up.
Click to expand...
Click to collapse
Same thing with Emoze.

[Push Mail] How to configure Gmail account ?

I was wondering if its possible to get pushmail for gmail without using outlook ?
Is this possible ? Am I supposed to use IMAP or POP mail ?
Please help, thanks
If you setup mail, it will automatically setup for IMAP.
You configure for how often it checks the server.
Thanks I just did that, but the problem is it checks every 5 minutes, thats not exactly push mail is it ?? It should have the option "As mail arrives"
I tried deleting an email from my inbox, but when I check online, its still there (the actual gmail inbox) .. it seems they are not really in function are they ?
EDIT : Okay The messages got deleted in the browser inbox after 5 minutes ... So the email syncs every 5 minutes
How can I make it an instant connection (pushmail) ??
Actually Outlook Mobile 2007/2010 still pulls from IMAP instead of receiving pushes (Microsoft doesn't exactly know about IDLE). You'll want to set up an Exchange connection. See here for more details about Google Sync.
You'll want to configure the server manually. You can find ActiveSync somewhere into your Start menu, otherwise just go to the Sense settings tab, Data Service and ActiveSync to configure the server, then follow the instructions from the link above.
Thank you very much, that worked, and I can choose "As item arrives" now
One last thing, is it possible to change the email name from Outlook to something else ? e.g. Gmail ?
ZaZu90, what domain did you choose while configuring the connection? I can't click next unless I choose a domain, since the activesync software is different and probably newer than the one used in the google instructions...
I followed Yunabeco's link, the domain was left blank.
You have to initiate the email settings from active sync, not from adding a new account.
Check the intsturctions ^^
Yes I am trying to do the same but as I said I cannot leave the domain blank, i HAVE to fill in something in order to continue configuring the connection...
And apparently I am not the only one with this problem: http://forum.xda-developers.com/showpost.php?p=5382949&postcount=4
Hmm this is strange, does it have to do with the location of purchase ?
Im not sure :S
I don't think it has to do with the location of purchase. Thanks for your help though. I am using dutty's holy grail 0.3a rom (wm6.5 build 21889, Base 2.01). What are you using?
Chaps,
have you had a look at this ....http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=138636
Might help you.
WB
Yea, that's the same document as earlier in this thread, but the problem is that the instructions don't work on some devices.. see the previous page
I just did the Push Mail setup (used the link from Yunabeco post)
I had no problem with the instructions, but for some reason it will only get the mail when I do an ActiveSync.
The ActiverSync chedule is set to sync during Peak times (As Items arrive) and off-peak times (As Items arrive).
The Use above settings and Send/Receive when I click Send) are als set to on.
Did I miss a setting as it's not working for me the way it should, or do I need to set something in my Gmail account also?
barty22 said:
Yea, that's the same document as earlier in this thread, but the problem is that the instructions don't work on some devices.. see the previous page
Click to expand...
Click to collapse
Barty,
Surprised at this. I set this up the other day on my device in order to talk someone through it and it worked. Deleted it as I don't need push mail right now.
Wondered if those who can't get it working can put down the steps they have taken to setup on their devices and we can see how we can help?
WB
I wonder if its possible to set up multiple push mail accounts ?
Gonna search for that now, if anyone got a link before I finish my little research, please add it !

Problems setting up my Hotmail account.

I recently updated my ROM from o2 stock 1.43 to stock 1.72. Since then I've been unable to set-up my Hotmail account. This has been doing my head in for a few days now, I've searched the forum but can't find anything that's relevant.
Here's my problem step by step: I select Add mail account then other, as Hotmail isn't listed. I then enter my e-mail address & password and click next. What happens next has never happened before when I've tried to set my hotmail account up from within a phone and has left me bewildered??
My Opera 10 browser now launches and takes me to the online Hotmail website??? WTF!!! After exiting the opera browser, I return back to the add mail account screen and I'm promptly back at square one?
Any help/ advice would be much appreciated.
Thx.
can you not input the settings for smtp, imap, pop3 etc manually???? im not sure which hotmail uses hence why i mentioned them all.
There is a few threads about hotmail mate
I wouldn't bother setting it though Sense...
Open Windows live and do it from there......
If you must then you will need mail.live.com. that is they worked for me the last time I set it though Sense...
I do have one question for HTC... Why the F**k are you selling a windows device that doesn't have the hotmail setting in Sense???????????????????????????????????????????????????????????????????????????????????
Oh you may want to update your version of Windows Live from the Marketplace
Demon_man said:
can you not input the settings for smtp, imap, pop3 etc manually???? im not sure which hotmail uses hence why i mentioned them all.
There is a few threads about hotmail mate
Click to expand...
Click to collapse
Thx for the reply.
I've tried to input the settings manually but after entering my e-mail address, password and clicking manual set-up the same thing happens i.e opera browser fires up and takes me to the web based Hotmail???
give Neville.Holland reply a go, I no that works
Neville.Holland said:
I wouldn't bother setting it though Sense...
Open Windows live and do it from there......
If you must then you will need mail.live.com. that is they worked for me the last time I set it though Sense...
I do have one question for HTC... Why the F**k are you selling a windows device that doesn't have the hotmail setting in Sense???????????????????????????????????????????????????????????????????????????????????
Oh you may want to update your version of Windows Live from the Marketplace
Click to expand...
Click to collapse
Thx for the reply.
I'm not even given the opportunity to enter any settings manually as soon as I've entered my address and password and either clicked manual setup or the next button, my opera browser launches and takes me to the web based hotmail.
I totally agree with you that the Hotmail setting should be on the phone.
Demon_man said:
give Neville.Holland reply a go, I no that works
Click to expand...
Click to collapse
But I've setup my Hotmail account previously on this phone (HD2) via the Add Mail Account screen and never had any problems up until now.
Thanks for the suggestion tho', I may need to try that.
Can anyone help with this please? It's seriously doing my head in!
Me too, but I've fixed it
Hi,
I had the same problem when updating OS, what previously was a simple task became impossible, and as for taking me to the website, WTF barely covers it!
The answer is in the post from Neville.Holland, simply re-install 'Windows Live' from Marketplace and obey all the instructions, once the 'old WL' is removed and the phone restarts you'll find 'hotmail' is there in your list of email accounts as it was before...
Hooray
when inputing the email address at the start, just misspell it (notmail.con for instance) which prevents the wizard recognizing it. fill in all the rest of the details manually, then save it, then edit it and correct the address.
That's a weird problem, but sam's suggestion should definitely work. If not give provisioning a try. Just look around XDA and you'll figure it out.
Budski GB said:
Hi,
I had the same problem when updating OS, what previously was a simple task became impossible, and as for taking me to the website, WTF barely covers it!
The answer is in the post from Neville.Holland, simply re-install 'Windows Live' from Marketplace and obey all the instructions, once the 'old WL' is removed and the phone restarts you'll find 'hotmail' is there in your list of email accounts as it was before...
Hooray
Click to expand...
Click to collapse
thats the right answer
i had the same problem mine was a hotmail.co.uk address. so i entered it in sense as hotmail.com it then took me to the live log in screen where i changed it to hotmail.co.uk it then saved that and synced all my emails and left them all working fine on sense.
Manual Hotmail Email Setup
samsamuel is right on! Hope I'm not raising the dead post here, just thought I can up some details for reference on manually setting up a hotmail email account as lots of light roms are without the windows live package (it's not quite a small install and it needs to reside on the device) and I've read through and met some probs on my own when installing the cabs...
So as samsamuel said, just mistype the "@hotmail.com" part when you set up your hotmail account manually in Messages. You'll skip the windows live wizard (which I don't even have installed anymore). Here are the settings that worked for me (diamond on wm 6.5):
Incoming mail server: pop3.live.com:995
Account type: pop3
Outgoing (smtp) mail server: smtp.live.com:25
CHECKED "outgoing server requires authentication"
CHECKED "use the same user name and password for sending e-mail"
Under "advance server settings": CHECK BOTH "require SSL for Incoming AND Outgoing email"
After all that, right before it starts to sync, just stop send/receive and go back to the account setting and fix the mistyped "@hotmail.com" earlier.
That's what worked for me; incoming and outgoing tested. And I'm not sure about this, but for people who want to sync more than the 50 email limit (when you setup via windows live), you might be able to do it by setting the period of download to "from the past 30 days" or I guess "all messages". I don't have that many emails as I don't use hotmail that much so you better try it out if you're interested (it might take some time to sync though if you have lots of emails... so 3g or wifi it).
thanks for the help, samsamuel!

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