Hi,
I just recieved my HD2 two weeks ago and already my battery is now broken.
I have been running froyostone and i was talking to a friend and my phone ran out.... I charged it booted it in windows and end up getting a message that my battery is now broken...
is this a hardware problem, a software problem or an actual thing that has happened..
is this normal and is there a way to fix a battery or do i have to actually replace for a new one?
would froyostone have any chance got in this problem to break my battery?
leave me your opinions
what did the message say?
On the windows OS. It says something like " Your battery is broken, please replace it. It canot be charged"
superjjskate said:
On the windows OS. It says something like " Your battery is broken, please replace it. It canot be charged"
Click to expand...
Click to collapse
Never heard of that, although it's quite a blunt message, does it not charge over pc as well as through a wall charger?
try to turn the phone off, connect the charger and leave it for some time. also check the battery pins. I have never heard of such error message...
I suspect the pins might be bent/broken inside the device.
Try someone's battery to check whether it's the pins' problem or the battery's
guys it is fixed. it is a bug as what i did... i took off the battery out of my HD2 and i put it back and it started charging again.
Related
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Im guessing you cant run bootloader?
Maybe this is a warrenty jobby
If you know someone with another HD2, Try swapping the battery.
chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
does it enter in bootloader mode?
retry flashing wm rom+radio
chrisizzle492 said:
i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
Click to expand...
Click to collapse
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.
shufflez said:
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.
Click to expand...
Click to collapse
i have restarted many times.
i use the wall charger.
but why would the phone boot but not turn on the screen or have the mic work?
remove your sd card and the battery. you may have to hit the rest button on the back after you plug the battery back in as well, but as long as you have the sd card out it should come back on. try plugging the phone into a charger and then remove the battery as well sometimes it'll wake it up so to speak. it's just a matter of playing with it. mine did the exact same thing and i freaked out for a little bit.
now if after all this it doesn't work and you've played with it for a while then yeah, best of luck to you =\. but whatever you do in playing with the battery and the charger, keep the sd card out until you can boot into winmo.
EDIT: never mind, i thought the phone wasn't booting. i misunderstood, but i went back and reread the original post. try reflashing your rom if you're in winmo and experiencing those issues. or take the sd card out and reboot.
i would suggest making an backup, as your phone turns on you should be able to estaplish a remote-connection with some (3rd-party-)software and do a hardreset.
if this wont work i would recommend setting it back to factory default (revert hspl if you have one and install stock rom) and send it in for warranty.
seems to be some major problem...
All this steps should be possible without screen turning on (working touchscreen may be needed for backup, but flashing doent need screen input)
if drive-mode is default for your usb connection and holding you from flashing you can do a hardreset and afterwards active sync will be default again and you can establish an active sync connection and flash
check if any of the pins that contact the battery are bended or broken, try to avoid removing the battery when you have to reset your hd2 because the pins are fragile
similar thing happened to me just last night!
I tried the jmz dual boot last night and I was nearly out of battery. I didnt look at any instructions I just installed it and restarted the phone to check out the new toy. it finally got done loading I chose android right away and I was walking towards the bedroom. when I went to see if android had fully booted and plug in the phone I had nothing! It was off. I decided that the battery must have died so I tried to turn it on and all that happened was the tmobile flash screen came up for a second and then it went right off, I got so desperate that I was going to do a hard reset but that wouldnt even work! the boot loader screen would just shut right off. I was suggested to try another battery we had at the house and bang it fired right up I took a wiff of my other battery and I dont know what happened but I think I let the magic smoke out cuz it is fried!
chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
hello friend...i have a problem similar to this. basically when my phone is in android which i use alot if it dies in android, when i reboot it it will turn on for about a second to see my splash screen then turn itself off (the battery is obviously flat). so i plug my charger in and it stays on now but doesnt indicate charging....i boot it into windows mobile and the batt just stays at 0% but its still working. however once i unplug it it will die.....its like the battery is not in the phone. luckily i have two batteries and a dock which charges batteries, so i replaced the battery and everything works fine. once the battery that died in android was fully charged i tried it again and it was fine.................im guesing the moral to this story is dont let your phone die in android mode
I do notice my HD2 runs hotter while in android than while it runs in Windows.
I am not sure if that's an issue to this, which is why I never mentioned about it being hotter. Although my HD2 is noticeable hotter, it never gets to a point that I think I should unplug the USB due to overheating concern...
Just a few inputs from passed experience
I use TMOUS Stock 2.13.531.1 WWE ROM
2.12.50.2_2 radio (not stock)
k going to tmobile today to see if they have any extra batteries i can try.
then ill update
i went to tmobile. and while i was there i noticed the screen was turning on but very dim without backlight (barely noticable). but the rep helping me did not notice and i let it stay that way because tmobile is sending me a new refurbished phone as long as i send the old one (and the rep was totally cool he uses xda also and said they wont check my software and if they do they wont ask for the phone back). he also let me get insurance in case this happens again, instead i will just say its lost. so i basically killed 2 birds with one stone
I bought a second hand HD2, however it arrived with a third-party chinese battery. I contacted the seller who apologised and said that battery was a replacement because the original didn't hold a good charge, and he would send the original through the post. The battery however was fully charged so I flashed all the neccessary files and installed NAND Android (my reason for buying it in the first place), however today - the same day it arrived - I noticed that the orange charge light was going off, usually when the phone screen went off. This necessitated plugging the USB lead back in again, and within sometimes less than a minute the same problem would occur. I have checked the battery prongs, reset the the phone, changed USB settings etc and the problem persists.
Just wondered of I should be worried...I am unable to find an identical problem to this on the forums so I'm assuming it's not a ROM issue. I am currently using the Desire port from DFT.
Would a cheap Chinese battery demonstrate this sort of problem?
The seller says he never had an issue of charging the phone.
My next resort is to flash Windows Mobile back on, but I'm at work and a bit anxious so was hoping for someone with some experience to reassure me!
All USB syncing etc works fine...it is literally just charging that's the issue.
Maybe it's your USB that's faulty. I had a faulty usb that would go on and off sometimes too. However I don't see why the battery would affect the LED light, as the battery has to be connected to the phone for it to stay on, and so the battery can't be losing it's connection with the phone randomly, so it's either your usb cord, or the port.
Word of advice, don't let your phone lose power cuz of the faulty charging. I assume you know that MAGLDR doesn't let you charge the phone while off, so a dead battery in our case, is a dead phone. Happened to me once cuz of my usb, luckily there was still a small amount of charge left after i took the battery out and placed it back in.
It's definitely not the cable as I've used an official HTC charger with it which does exactly the same thing. I've also tried with a Samsung MicroUSB charger from my Galaxy S
Maybe it's the usb port then... That's the worst case scenario because you'd have to get the whole motherboard replaced...
However if in winmo you don't experience the problems, then it was just some software problems, so try a different radio and build, and see if they work.
Edit:
Or maybe it's the LED that's faulty. (never heard of such a situation but anything is possible) >.>
Does it still charge even if the LED is not orange/on?
Thing is though I can pretty much get it to stay charging if I don't let it lock and the screen go off? Could this still be a problem with the USB port? I'm getting worried now as I don't like the hassle of sending things back through eBay. I'm wondering if the seller bought a spare battery thinking it was just a battery problem and isn't telling the whole story. Foolishly I didn't test the device with Windows Mobile, I just went straight into flashing as I had put Android on my friend's HD2 the other day in exactly the same way...his is even an ex Virgin Mobile phone like this one. Needless to say, he is having no charging issues.
Dude dont worry , the problem is the battery ! i got two chinese battery ones and both cant charge with the phone, i have to use eksternal charger Dont worry the red and orange led flashes constantly when i try to charge it
Just buy a cheap charger from ebay , and buy a oem htc hd2 battery
Hi thanks for your reply. Mine doesn't flash red and orange though: the orange light comes on as normal and the phone reports it as charging, but after a while (seems to be when the phone goes to standby most of the time) the orange light turns off and the charging symbol disappears. If I unplug and replug again the light comes back on for a period. I've not tested thoroughly but I THINK it will stay charging when I leave the phone out of standby with the screen set to stay on for 30 minutes. I really HOPE it's a battery issue but it sounds slightly different to yours as mine does at least charge to a degree. I'm worried there's a blown capacitor somewhere on the logic board that's making the phone charge malfunction but obviously there's no way of testing until I get a new battery.
It concerns me that the seller said he had no charging problems...he must have been able to charge it somehow as the battery was full when it arrived...could I have burnt something out when flashing?!
Mine do charge to about 50 % and then it stops
Im 100 % sure its the battery becouse the battery has a circuitboard inside of it, and thats often messed up considering its made cheap in china . But test it with your friends hd2 original battery You can 2 see if the wet indicatior has been activated
the " white " paper next to the battery poles should be white and not pink, alltso where the skrewholes of the phone that should allso be white just to make sure your phone is not waterdamaget
I don't think flashing could have burnt something out. Overclocking and generating a lot of heat can burn something out though.
Didn't you receive the stock battery? Why not try it with that, and if the problem stilll persists then it might not be the battery. Either way, it will help you to test out the phone with a stock battery.
I tried it again after a few hours and it charged for a fair while before the light went off again.
I don't have the original battery as the seller has yet to mail it to me.
Does anyone else think it's worth me trying out a stock Windows Mobile ROM to see if it works? Might be that Android ROMs are less forgiving of cheap batteries with dodgy circuitry..
UPDATE
Ok so I've flashed Windows Mobile onto the device and wiped Magldr. The phone now alternates between a green and an amber light on the charging indicator. Looks like Windows Mobile won't charge it at all!
Does anyone know what this means?
I've checked for water damage in the areas mentioned and there is no sign.
Well your best bet is to send it in for repairs. But I'd suggest you test the phone out first with a stock battery.
Well I Only bought the phone yesterday so I certainly won't be paying for any repairs.
Got a replacement battery today - a genuine HTC one.
Plugged in, switched on....flashing between amber and green
I have a nagging suspicion this is going to be an eBay refund nightmare.
have you checked that the pins on the phone is not bendt? pins where battery poles connect to phone
problem solved? fingers crossed
OK so as a last resort I flashed radio 2.15 to the device. Seems that this has completely fixed the problem as without even restoring the phone is now charging properly. It seems that a corrupted radio flash had affected the charge somehow....at least I hope so.
The same problem has not come back again today at all.
Might be worth throwing this solution in a problems and solutions section as I haven't found any reference to it on the net and it might fix things for others panicking over their handsets.
That's nice.
Good for you, since it's a hassle to deal with sending back the device and shizz like that.
was just searching is anyone had a similar problem like me. to the OP yours sounds like my problem.
Had these fake OEM batteries for a while now. Until recently they have been charging ang turning off in 1 1/2 minutes. put a genuine OEM battery in and the problem is gone.
My solution was OEM can charge thru phone but fakes cant, use fakes as backup and charge it thru a desktop charger. goodluck
Hello,
please help me with an advice: since today afternoon, my HD2 (European type) looks dead... I have an Android NAND ROM (with sense, I think from CM7 series, but I don't remember anymore, cause it worked perfectly since a few months). Suddendly, as I wanted to recharge the battery today afternoon, I've observed that the LED indicating the charging is not on! As I've tried to turn it on (wake up), nothing happened, black screen, no LED, no buttons light. I have put out the battery and back in, tried a reset (red small button near the battery), but it simply don't want to turn on! I have checked the charger with another HD2 from a friend and the charger is ok... What can I do about it? I have really no idea what's going on , cause there is no reason for such a behaviour (like bad flashing trial or similar).
Thank you in advance for every help!
Conrad
...nobody?
I want to add that if I connect it with my pc through the usb cable, nothing happens as well... and my pc won't recognize it (no reaction at all)...
Please, nobody else had such problems?
Your friend has hd2? Try their battery, if it works your battery is flat (can't charge when off when magldr installed)
If the other battery doesn't work check battery pins carefully.
Thanks for your reply, samsamuel.
I have already tried to use other battery, but it doesn't change anything. What do you mean with "checking pins"? The battery contacts, on the battery and on phone are looking very good (the phone is only about 7 months old)...
Sometimes one of the three little pegs on the phone that the battery presses against gets bent.
What about your battery in friends phone?
Other than flat battery or bent pins I can't think of anything else except something serious blew on the mainboard.
The battery works well in my friend's phone (has about 48% capacity). I have also tried his battery in my phone, with no success.
How can occure such a major hardware problem, without any reason?
Sorry, no clue. Random hardware failure? Crash causing hang and overheat? Someone messing with it whilst out of the room? Power surge? Got warranty?
Recently my Omnia 7 has a problem with charging and extremly quick battery degradation.
After charging the battery the battery icon keeps showing the charge icon.
When the battery is at 50% a constant alarm is ringing and the battery discharges itself very fast.
http://www.youtube.com/watch?v=vOz-jORsJVk
Maybe it's the battery but why does the battery icon stays on charging?
Hello,
I've got the EXACT same issue!! My Omnia 7 starts to beep and chime at 50% and won't shut up! And the battery starts to drain really fast..this all started happening after the last update I did..and now my computer won't even recognize the phone it just shows up as unknown device and I can't do any further updates.
I went back from OS:7.10.7740.16 to OS:7.10.7720.68
That did not solve the problem.
Bought new battery but the phone shuts down after 20 seconds with the new battery...
(on or off charger)
chicagodesi786 is your battery icon also indicating charging all the time?
I think it's a hardware problem. (probably the USB cable socket)
Whilst this hasn't happened to me...
My sister's Omnia 7 has done this. Although a battery pull shut it up for her and it's been ok since.
Hello,
I've done the battery pull trick, but it still does it from time to time.
I think it's the USB cable socket.
I lost connection to zune and fiddeling with the cable made the phone connect again.
I send the phone back to Germany for repair.
Will post the outcome here.
Problem solved
It's an electrical interference at your micro-usb. What you need to do is to separate the metal part in the center from the metal part at the outside of the usb port. I used a small screwdriver to force it!
Wow Quadcore it seems that you are right! +1
I send the Omnia to Germany (w-support.com) for repair and they refused to repair because of "water damage" .
Totally bogus, I never exposed my Omnia to any liquid. ("waterdamage sticker" = a oke)
TIP: make sure you take a picture of your "water damage sticker" before sending your phone in for repair!
Just today I read your reply and seperated the 2 sides of the USB socket.
Omnia is working without beep beep or extreem battery drain.
I did send samsung.de an email to demand fixing or replacing my Omnia.
The problem is still there.
Bending the usb port helps for a while but the problem returns.
not sure if helps:
http://www.windowsphone.com/de-DE/apps/d6d2874c-9a84-e011-986b-78e7d1fa76f8
mirolg said:
not sure if helps:
http://www.windowsphone.com/de-DE/apps/d6d2874c-9a84-e011-986b-78e7d1fa76f8
Click to expand...
Click to collapse
I'm trying it right now.
Did not work Omnia started beeping when i took it off the charger.
Finally the Omnia is back from repair.
Motherboard is replaced.
Because of that my back-ups can't be restored.
All works fine now except I can't install update 7740.
I get the 80180048 error.
All the phone information is the the same only the Radio hardware version changed from 0.0.0.2 to 0.0.0.1
Hi
A good friend of mine gave me his old HD2 that he's not using anymore(he got an iphone..).
I tried to turn it on - nothin happens.
I tried to charge the battery(both computer and wall-charger) - nothin happens (not even the LED).
I tried an extended Battery from another friend and turn it on - nothin happens.
what can it be?
It could be..
A tmous hd2 (red/green send and end) that's been bricked by wrong radio - test, does your PC ask for qualcomm drivers when you USB it?
A bent battery pin
They're the two testable known causes of said symptoms.
Does your battery work in friends phone?
1. its a tmous UK phone.. but in germany? lol and my computer does not even recognize it..
2. tried to bend it to all directions. nothin happens
of course the friends battery works. He used it before..
thieson said:
of course the friends battery works. He used it before..
Click to expand...
Click to collapse
That's not what I asked... YOUR battery in HIS phone, (tho of course its a fairly moot point since his battery doesn't work in yours,,, just a double check to confirm your battery works)
Sorry, but sounds dead.
(Oh and its a regular hd2, only t mobile USA is different)
hmm external charger says 100%.. so it DOES charge.. or am i wrong?
It sounds like the circuit isn't completed..
open the back, take the battery out and look at the pins that connect the battery to the phone.. they should be sticking out about 2mm, make sure those connect with the battery and check to see if there is no corrosion on them (they should be shiny)
if that all looks okay the problem is inside the phone and you won't be able to fix it without opening it
they are all shiny i'll send it to some specialists and let them analyze it for 20 bucks..