Related
Lets see. I just upgraded from a palm treo 800w -Piece of crap- to a palm treo pro -so far so good-
But I want to do a few things with the ##code#
Each time I enter a code I get the message "please enter unlock code" what's this?
##evdo# reply
you need to get your msl code you can get it from Sprint or try to google bafmsl and install the cab to your phone. It can give your msl code but use caution and at your own risk i wont be held liable if it does not work or messes up your phone.
Robby7729 said:
you need to get your msl code you can get it from Sprint or try to google bafmsl and install the cab to your phone. It can give your msl code but use caution and at your own risk i wont be held liable if it does not work or messes up your phone.
Click to expand...
Click to collapse
Hey man,
I ended up calling sprint, they actually gave it to me. I was suprised and figured they would say no, but the rep gave it to me.
Lucky cuz last time I was told mine they said it could void my warranty if i mess with any settings
Ok, heres my problem. I have a Verizon XV6900. I am currently on a local CDMA carrier. How can I get my HTC to work on my network, my network excepts outside phones so I know they will do it. Ive read about the Coke unlocker but I am confsued. Does the unlocker make it so you can use the phone on any CDMA network or just so you can put custom ROMs to it? Thank you very much, ive done alot of reading but I just need some clarification. Thanks.
PlaskiBass09 said:
Ok, heres my problem. I have a Verizon XV6900. I am currently on a local CDMA carrier. How can I get my HTC to work on my network, my network excepts outside phones so I know they will do it. Ive read about the Coke unlocker but I am confsued. Does the unlocker make it so you can use the phone on any CDMA network or just so you can put custom ROMs to it? Thank you very much, ive done alot of reading but I just need some clarification. Thanks.
Click to expand...
Click to collapse
The coke unlocker is so you can install new/different ROMs on you device. What you really want to do is a full flash to your carrier. Who is your carrier? I might have some good pointers or even a tutorial I can point you too.
I have a local carrier called cellcom, theyre a local CDMA company.
I did a quick search and it seems like there is some sort of cellcom rom or something out there for the Vogue, so if you can find that, you shouldn't have an issue. I couldn't point you in the direction of that though, didn't find a download of any sort, just some random info.
PlaskiBass09 said:
I have a local carrier called cellcom, theyre a local CDMA company.
Click to expand...
Click to collapse
Well that's a new one to me! But any way to flash over to them from Verizon you will need to gather some basic information like:
PRL files
MNC #
SID/NID #
activation number.
To get your web MMS working you will need to know other setting like HDr/ppp username and passwords. server names ports proxys, etc. Those you might need to get from cellcom.
There is alot of info that you can pull from a current handset if you have one and some that you will need to ask them for.
Here is a LINK for a tutorial I wrote for flashing the Vogue to cricket just replace all the cricket info with the cellcom info. If you have a question on the tutorial post it in that thread. I monitor it better then here.
From what ive read I can use an alltlell rom and it would work. Could someone tell me how to go about this so cellcom can activate it because I dont have any codes or anything. Thanks.
PlaskiBass09 said:
From what ive read I can use an alltlell rom and it would work. Could someone tell me how to go about this so cellcom can activate it because I dont have any codes or anything. Thanks.
Click to expand...
Click to collapse
You can put an alltel ROM on it but you will still need some of the setting I mentioned above unless they are an alltel MVNO which would technically make them a Verizon MVNO now. But anyway here is a LINK to all the shipped ROMs for the Vogue I would start there with a shipped and then upgrade after you have it activated.
Be sure to unlock with coke unlocker first and follow all the instructions.
Well I previously had a razor that was from US Cellular and that worked fine and was activated perfectly but I read in my research that someone had a US Cellular Vogue and it wouldnt activate with cellcom. Is there a way I can just get the unlock code and then have them activate it without messing with the ROMs?
PlaskiBass09 said:
Well I previously had a razor that was from US Cellular and that worked fine and was activated perfectly but I read in my research that someone had a US Cellular Vogue and it wouldnt activate with cellcom. Is there a way I can just get the unlock code and then have them activate it without messing with the ROMs?
Click to expand...
Click to collapse
The easiest way to do it find out the PRL & activation code for the OTASP and see if it will program the PST automatically. If it will OTASP successfully you will have at least talk and text.
and it won't touch the ROM.
Your unlock code for a Verizon device will be 000000. F.Y.I.
Could you explain to me how to do that? Im sorry but im a complete newb.
PlaskiBass09 said:
Could you explain to me how to do that? Im sorry but im a complete newb.
Click to expand...
Click to collapse
The PRL file is going to be the hard part, I did a quick search and came up empty handed.
For the OTASP I would say call your carrier and ask for it. Most carriers are like *228, *2, *22804, etc, etc.
If you find out the important info I can tell you how to use it.
This site will give you a little bit of intell on PRL's SIDs MNC's and different info you will need. http://www.roamingzone.com/
Ok, I used the service menu and pulled some info out of my rumor. I have the PPPID, PPP Pass, SID, NID, and PRL. I guess the only thing im missing is the MNC and the OTASP number. Im gonna call cellcom in the morning for the OTASP number but does anyone know where I can find the MNC.
PlaskiBass09 said:
Ok, I used the service menu and pulled some info out of my rumor. I have the PPPID, PPP Pass, SID, NID, and PRL. I guess the only thing im missing is the MNC and the OTASP number. Im gonna call cellcom in the morning for the OTASP number but does anyone know where I can find the MNC.
Click to expand...
Click to collapse
Pulled it from my last posted link
here it is Cellcom MNC 600
Now on your PRL you will need the file if you don't have it post your PRL number here and I'll see if I can help you locate it.
My PRL number is 10010. But I guess cellcom doesnt do over the air activation, I called and asked them, so whats my next step? I really really appreciate all the help your giving me on this. Its nice to find an online community that is actually helpful.
PlaskiBass09 said:
My PRL number is 10010. But I guess cellcom doesnt do over the air activation, I called and asked them, so whats my next step? I really really appreciate all the help your giving me on this. Its nice to find an online community that is actually helpful.
Click to expand...
Click to collapse
Well so now you will need to manually program it with all your gathered information. To do so you are going to access the PST program by dialing ##778# or ##778snd then it will bring up another window click on edit enter 6 0's. Frfom there find all the info that you will need to replace and replace it. As for a PRL file it is a scarce creature for cellcom. I would recommend asking them if they might be able to refer you to where to get it.
try this one it works for me!!!
I have got HTC P3050 (TELUS) I have got a procedure to unlock SPRINT TOUCH but anyone can tll me that it will work for TELUS TOUCH i want to use it in India it may be any network
here is the procedure:
I did this for my Sprint Touch. I am still using it in the USA but my phone has been modified to support other carriers with no problem.
The steps are simple:
Here is what you need to do:
1. Download GetSPC(attached below)
2. Unzip to desktop
3. Turn off phone and remove battery.
4. Write down your HEX ESN
5. Power your device back on
6. Connect via ActiveSync or WMDC
7. Copy entire folder to main memory on device.
8. Run GetSPC.exe
9. In the top box type in your HEX ESN(make sure caps is on)
10. Click generate or whatever the button is named
11. The resulting number should be a 6 digit number, your MSL, write it down.
12. Search for, download and install Qualcomm's QPST tool.(not freeware)
THE FOLLOWING STEPS ARE VERY DANGEROUS SO MAKE SURE YOU FOLLOW MY DIRECTIONS EXACTLY.
13. Run QPST Configuration(run as admin if Vista)
14. From the Dialpad, dial ##3424#(##diag#)
15. Connect device to computer via USB(this will install drivers)
16. In QPST Configuration, click ports.
17. Continue to add ports until the QPST Configuration detects your phone
18. Under active phones it should display your phone.
19. Click Start Clients/Service Programming
20. Select phone and click ok.
DO NOT LEAVE FIRST TAB, THE SETTINGS TAB. THIS IS THE ONLY TAB WE WILL NEED TO CHANGE ANY SETTINGS
21. Under the settings tab, click Read from phone.
22. Input your MSL you got from GetSPC earlier.
23. Under codes where it says Service Programming, change this to 000000
24. Click Write to Phone
25. Wait 1 minute
26. Close Qualcomm QPST one window at a time.
27. Disconnect the USB cable from your device
28. Perform Soft reset once
29. Test new MSL(##000000#)
30. If new code does not go through, hard reset.
31. Depending on what device you have, follow the necessary steps to unlock your phone so you can flash a new ROM to it.
32. Install OEM ROM from carrier of choice or build your own custom ROM using the new carrier's information.
33. Follow instructions to flash new OS to device.
34. Call service provider and do some sweet talking to get them to activate the phone on their network. You may need to do some serious sweet talking because Sprint ESNs are not in Verizon's database and vice versa. This goes for all CDMA carriers.
Good luck.
just get the PRL & MDN FROM YOUR NEW CARRIER AND CHANGE IT USING QUALCOMM
IF U GOT CONFUSION JUST REPLY ME
ALSO I DONT OFTEN VISIT COMP.. SO JUST WAIT 4 MY REPLY I WILL DEFINETELY REPLY YOU
GOOD LUCK
ALSO HAPPY NEW YEAR!!!!
whitey10tc said:
Well so now you will need to manually program it with all your gathered information. To do so you are going to access the PST program by dialing ##778# or ##778snd then it will bring up another window click on edit enter 6 0's. Frfom there find all the info that you will need to replace and replace it. As for a PRL file it is a scarce creature for cellcom. I would recommend asking them if they might be able to refer you to where to get it.
Click to expand...
Click to collapse
Could you help me with this step? Whenever I do ##778 I get a Verizon recording and it wont let me do anything. Am i doing it wrong?
PlaskiBass09 said:
Could you help me with this step? Whenever I do ##778 I get a Verizon recording and it wont let me do anything. Am i doing it wrong?
Click to expand...
Click to collapse
Try using ##778# with no snd. Then you should have the new window pop up.
if u dont get a prl just try to connect any of phones running on cellcomm and then read PRL from that phone using QUALCOMM
also if u want to start it to cellcomm then just go there and fill up the forms and tell them to enter your ESN on their network now just install TELUS WM 6.1 ROM and then dial *228 it will automatically download all the PRL,MDN and change all other information
then flash any ROMS you like i basically like NFS FAN V17 ROM
ALSO U SHOULD PROBABLY DIAL ##778# IT WILL OPEN EPST TOOL THEN U WILL NOT HEAR THE RECORDING!!!!!
IF ANY PBL REPLY ME !!!!!!!
WELL HAPPY NEW YEAR
So I went chatting with a support person today, and got this response..
AgentJamie M
I do apologize however the lock code is not provided until device is no longer on a term subscription that is under a current contract.
Has anybody else run into this problem? I'm sure with the Hero not out very long, nobody here has paid the stupid thing off completely, or completed a two year agreement.
Is there any other way to get the MSL? The adb info or whatever command doesn't return the MSL. I'm using DamageControl 2.1
call cs and ask for it ...if that operator wont give it to you call back and ask again one of them will give it to you i got mine on first call
Just a heads up.. You might be able to do this for a short while..
They won't even give MSL's to agent's over the phone anymore, and soon the MSL is going to be gone, most phones are going to OTA activations and phasing out giving programming information...
Shoot me a PM and I can help you out.....
PM Me- ill get it to you. (employee)
I called and asked for mine just yesterday. I told her that I needed it to change a setting on my phone and she gave it to me right away.
I would take 702DROID's advice and keep trying. You'll get it from one of them.
Just called, got the same answer, asked for somebody higher up, got the same exact answer right away before I even asked. Called back, asked for somebody higher up again, got the same answer.
Not my lucky day, I'll call tomorrow I guess.
************************************************** ********
This is a modified guide I wrote for the samsung instinct that will walk you through how to get your MSL code and what to do with it.
DISCLAIMER, I am ###NOT### responsible for any damage you do to your phone or your phone network with this information
************************************************** ********
---- How to access programming and service menus---
*NOTE* only do this from an official build from sprint, anything with a modified dialer might not work *NOTE*
*NOTE* only confirmed to work with official 1.5 or roms based off of official 1.5 ie fresh 1.1 *NOTE*
On your phone go to the dialer, then dail in any one of these codes below and after the last # you should get the menu or it will ask for "current code" aka your MSL #
##data# (##3282#)
##debug#(##33284#)
##diag#(##3424#)
##svn#(##786#)
##prl#(##775#)
##prev#(##7738#)
##akey#(##2539#)
##vocoder# (##8626337#)
-------How to get your MSL code---------------
1) download required 3rd party app
download demo version of CDMA WORKSHOP from
http://www.cdma-ware.com
**not required to get MSL** download qpst version 2.7b323 (advanced program for making changes to radio programming)
http://rs714.rapidshare.com/files/297770360/qpst.zip
2) install the HTC HERO DIAG drivers
http://rs79.rapidshare.com/files/293529424/HTC_Hero_DIAG_Drivers.zip
3)connect your phone via usb cable
4)dial ##diag# (##3424#) on your phone for diag menu, when prompted direct windows to diag drivers listed above
5)run CDMA WORKSHOP, settings at main screen on the right are as follows
com settings (AT mode)
---------------
Port (com#) <--- click port and it should say "HTC DIAG COM PORT"
Baud rate (115200) <--- use this setting
com settings (DM mode)
---------------
Baud rate (115200) <--- use this setting
6) you should now be able to hit <connect> if it was successful you'll see in status bar <connected to com#>
7) now click <read> after a moment all your info will come up on left panel, phone # etc
8) click on security tab change the right panel setting and look for the following block
SPC/User Lock
----------------
Defualt (nv_read) <--- use this setting
9)now click read if done sucessfully you'll see the block below this option flash red and give you a number
10)note the 6 digit number under <SPC/USER LOCK> the one that flashed red, ****this is your MSL number***
***** just an additional warning***** you can REALLY and I mean REALLY screw up your phone if you change one of the settings in those menus if you don't know EXACTLY what you are doing. This isn't for the faint of heart or the random tinkerer.... just be warned
johnsongrantr said:
if you can't find it from that guy.... let me know if you want me to pull up my guide on how to get it manually from the phone it's self.
Just a warning, it's pretty involved... so let me know if you want it.
Click to expand...
Click to collapse
PM it to me. I'm ballsy =P
I just posted it.... don't feel like PMing everyone with it
johnsongrantr said:
I just posted it.... don't feel like PMing everyone with it
Click to expand...
Click to collapse
good because I was just about to ask you to give it to me too lol, probably along with everyone else reading this thread
I would strongly encourage everyone not to **** with **** in there though.... an RUU will not recover if you change the wrong thing.... and will require sprint to get involved (if the tech you are talking to is smart enough to fix it)
Problem is, I need the Eris numbers. I had to use ##788+call to get to the menu to edit the SIC.
Im pretty sure QPST is proprietary and also considered Warez since its not readily available. I would take it down if I were you...
I really don't like asking this because I know someone will end up bricking their phone from this post but I am curious.
what usefulness does this have?
Or you could have pm'ed me when I asked, as I was looking at the system to get your MSL...
I'm off work now...
PM me your esn and phone number and I will send it to you first thing in the morning at 10cst when I get to work..
centran said:
I really don't like asking this because I know someone will end up bricking their phone from this post but I am curious.
what usefulness does this have?
Click to expand...
Click to collapse
I used the MSL number to change the amount of time it took for my hero to ring when a phone call came in... as some people have reported there is major lag between the time someone heres rings when calling you to when the hero actually rings itself...
i like most others called and told them i needed to change the setting (can't remember what it was) and they gave me both MSLs for my 2 heros...
Unless something changed from a week ago, it should just be a matter of asking the right person, but telling them you have a reason for it, not just asking for the MSL...
here is the link to a post that allowed me to make the change, but more importantly get the info...
http://androidforums.com/sprint-htc...-other-end-few-times-before-ringing-hero.html
R
The easiest way I've found to get the MSL is to do an online ESN swap.
Take your old phone (or any Sprint phone that's not currently activated) - it doesn't even matter if it turns on.
Sign onto your Sprint account and start the process to "Active a new phone".
Enter your other phone's ESN... follow the links....
Wait a few minutes (maybe 10) and go back in and swap back to your Hero.
Through the process, they give you the MSL and the one-time lock code.
any sprint store employee will give it to you if you walk in, no ones ever asked me and ive never been told i cannot give this info.
how do you shorten the amount of times it rings? id love to do that. also, what other things can you do with the msl#?
Or if you call in, make some bogus reason like your phone keeps freezing, ask them to walk you through an RTN, they will have you enter ##(yourmsl)#, tell them thanks and that it seems to be working better and your done.
Not sure why Sprint wants to replace the all-time most commonly/important number on the keypad most often used for speeddial with their own *2 customer service number.. as if it isn't short enough already. And the fact that it can't be replaced or deleted is irritating.
DamageControl v1.0 was great in that it didnt have the number in there.
DC v2.05 has it. Can it be removed at the system level??
Thanks.
That's dictated by the service, not by the phone....
*edit..
Damagecontrol was based off the wrong service settings, so it didn't dial predicated by network..
I find that hard to believe. And if true then these "service settings" should be able to be modified to remove just that speed dial entry.
Well .....................................................................................................................
Maybe you need to expand your reasoning, nobody else said anything........
And I actually know that it's true, so believe what you want.. lol
Service setting being the PRI... Which is the network indicator...
If the phone was dialing verizon tower, based off the incorrect PRI, which it was, would not get the service *redirect* to customer service through sprint...
It is not a speed dial.... It is built into sprint's network...
And edit* because I know its coming....
It was still built off of the Verizon base... The PRI was not the only thing in DamageControl different...
Not what you were talking about, but a strange thing just happened. I have been tweaking with all the png's in HtcDialer.apk and Phone.apk....Flashed to phone and as I was looking through everything...IT DIALED *2... Kinda Freaky...
scirio said:
I find that hard to believe. And if true then these "service settings" should be able to be modified to remove just that speed dial entry.
Click to expand...
Click to collapse
Are you the same guy that complained about this months ago on bout ever Hero forum?
You want your wife to be # 2 right and it is UNTHINKABLE that she has to be speed dial 3?
scirio said:
Not sure why Sprint wants to replace the all-time most commonly/important number on the keypad most often used for speeddial with their own *2 customer service number.. as if it isn't short enough already. And the fact that it can't be replaced or deleted is irritating.
DamageControl v1.0 was great in that it didnt have the number in there.
DC v2.05 has it. Can it be removed at the system level??
Thanks.
Click to expand...
Click to collapse
*2 is a Sprint defined feature code used by dialing "*" then "2" then "Call". Speed dial 2 is available and not interfered with by *2, and is used by long pressing "2". What's the problem?
edit: ah, now I see, *2 is programmed in speed dial position 2 and positions 1 and 2 cannot be re-programmed through the menus provided ... so the manual says you can program 9 speed dial entries, but as it stands, you can only program 7 entries (3 thru 9) - ok, my bad!
azyouthinkeyeiz said:
Service setting being the PRI... Which is the network indicator...
Click to expand...
Click to collapse
Not true. I am on Cellular South and I am using my ROM (BitterSweet) that is based off DamageControl V2.05 WITH the Cellular South PRI, and I too have this as speeddial 2. Not only that, it even says "Sprint Customer Service" when I dial it. So no, it is NOT PRI based
KyleIsTheBeast said:
Not true. I am on Cellular South and I am using my ROM (BitterSweet) that is based off DamageControl V2.05 WITH the Cellular South PRI, and I too have this as speeddial 2. Not only that, it even says "Sprint Customer Service" when I dial it. So no, it is NOT PRI based
Click to expand...
Click to collapse
PRI is a ISDN indicator for a voice T1 with 23 channels.. It is what sets up every call you make...Every call made from your phone, goes through a PRI gateway. It leads the caller Id and call through the network to your device and is what provides Caller ID and is network specific.. Without the correct PRI you cannot correctly dial into any network.. ****KEY WORD-correctly***
Just because you cook roms, doesn't mean you know everything little one...
The reason you don't have it on damage control is because it is a verizon rom, based off what they need for calls... It is built into Sprint because it is a Sprint Phone.. Go change something in the radio, you might be able to get it off..
But again.. please believe what you want...
dhero1 said:
*2 is a Sprint defined feature code used by dialing "*" then "2" then "Call". Speed dial 2 is available and not interfered with by *2, and is used by long pressing "2". What's the problem?
edit: ah, now I see, *2 is programmed in speed dial position 2 and positions 1 and 2 cannot be re-programmed through the menus provided ... so the manual says you can program 9 speed dial entries, but as it stands, you can only program 7 entries (3 thru 9) - ok, my bad!
Click to expand...
Click to collapse
This guys right.. I was thinking way too far into what the OP asked..It didn't even dawn on me until I read this post that he just wants his 2 key to dial.. Not change it in the way I thought he was asking... So all my posts are wrong.. But I'm leaving them up there, just because I figure someone in all the glory of the recent PRI issues would like to know..
But the part about the DC not having it is right..
That speed dial is hard coded somewhere, so it couldn't be that hard to change.. Unzip a rom and have a look. Look for anything in the phone or dialer that has a key structure and see if you can find it...
Tipharet said:
Are you the same guy that complained about this months ago on bout ever Hero forum?
You want your wife to be # 2 right and it is UNTHINKABLE that she has to be speed dial 3?
Click to expand...
Click to collapse
Relax Tipharet, you're thinking about me from months back when I asked here and on the GSM hero forum (made sense then because we just found root).
It is obviously an annoying "feature" for many.
That said, I tried pushing the HtcDialer.apk from the eris leak to fresh 2.0d, but it left me with a phone with no dialer. I definitely missed a needed step to get it right, but that is the extent of my skills. I think that this will work if someone else can give it a go.
Hey not sure if I am just digging up what you all already know, but all you have to do is flash another HtcDialer.apk from any other carrier besides sprint.
I updated JsChaiSurf's black dialer with the CS dialer, so you don't have to mess with *2 being sprint's b1atch.
get it here:http://www.mediafire.com/?9duxygzh77c4f59
I did not know this!
Thank YOU, awesome work!
To get all the Windows Live services working on your HD2 running Windows Phone 7 all you need to do is call Microsoft and get an Activation Code.
http://support.microsoft.com/kb/2431699
They dont even ask what phone you have, although if they do I imagine you would just say HD7?
I rang them earlier to get my code and as far as I can see everything works fine.
You need to have a Windows Live Email address obviously. This method worked for me in the UK but I cant see why it wouldn't work in other countries?
Get the number to call from here :
http://www.microsoft.com/worldwide/
If they say Windows Live isn't supported in your country either call and try again or just call the US/UK number over Skype.
To any one getting an Error in the Marketplace, I did this :
http://forum.xda-developers.com/showthread.php?t=857127
Then the reg hack here :
http://forum.xda-developers.com/showthread.php?t=911309
Through this method :
http://forum.xda-developers.com/showthread.php?t=907169
You can also do some of these if you want :
http://forum.xda-developers.com/showthread.php?t=907971
Hope this helps somebody!
One last thing, if you haven't flashed Windows Phone 7 on to your HD2, just do it. It is very very cool.
Have fun!
Can you dl apps from the marketplace? I too have succesfully activated my HD2 with a phonecall, but when i try to dl something, it says something like it can;t get the information right now, try again in a while, or so.
Yeah, I still keep getting that. Not sure why. Some people have had success by unlocking it? (http://forum.xda-developers.com/showthread.php?t=857127)?
Can someone please share his key with me? I would be forever grateful.
HTC-clown said:
Can someone please share his key with me? I would be forever grateful.
Click to expand...
Click to collapse
I think each key is linked to the live address, but Im not sure. Even if its not its bound to be one use only. Just call them? They dont bite.
rsweb1993 said:
Yeah, I still keep getting that. Not sure why. Some people have had success by unlocking it? (http://forum.xda-developers.com/showthread.php?t=857127)?
Click to expand...
Click to collapse
the last part of that thread gives an addition to make to your registry which will identify your phone as an HD7. Try doing this to your phone after getting the activation from MS, maybe the market is checking it against a list of allowable phones or something
EDIT: scratch that, looks like that registry edit just allows your PC and zune software to sync with the HD2
Question, what UK number did you call and what option did you pick please? I went to the activation bit but it was asking for product keys which i'm assuming they're on about Microsoft Windows and not Windows Phone, thanx!
TonyCubed said:
Question, what UK number did you call and what option did you pick please? I went to the activation bit but it was asking for product keys which i'm assuming they're on about Microsoft Windows and not Windows Phone, thanx!
Click to expand...
Click to collapse
same problem here
TonyCubed said:
Question, what UK number did you call and what option did you pick please? I went to the activation bit but it was asking for product keys which i'm assuming they're on about Microsoft Windows and not Windows Phone, thanx!
Click to expand...
Click to collapse
Ah I just called the general help number, I got it from here :
http://www.microsoft.com/worldwide
Yep ignore Product Activation, you want the Technical Help option.
MS gave me a code....all they asked was phone manufacturer.....also having dl issues like above. however i have seen a post on the net that windows live is having some issues
yea i had to call 3 times they dont seem to understand then the last agent found the activation generator and gave me the code over the phone and it worked but i still cant download apps it tell "Cant get this info right now. Check back in a little while"
rsweb1993 said:
Ah I just called the general help number, I got it from here :
http://www.microsoft.com/worldwide
Yep ignore Product Activation, you want the Technical Help option.
Click to expand...
Click to collapse
I called the UK support number, but the IVR didn't have a technical help option, opt 3 was for microsoft switchboard which just gave a dead tone and it said for all other enquiries call back between 8am and 5pm
Could anyone get a key for me or tell me what I have to do?
can somebody call for a activation code for me. this option it's not avalible in my country, they dont support wp7 yet.
geon106 said:
I called the UK support number, but the IVR didn't have a technical help option, opt 3 was for microsoft switchboard which just gave a dead tone and it said for all other enquiries call back between 8am and 5pm
Could anyone get a key for me or tell me what I have to do?
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Well call back between 8 and 5...
guma55 said:
can somebody call for a activation code for me. this option it's not avalible in my country, they dont support wp7 yet.
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+1... please and thank you!
Do you really think someone will call for you? They don't even have your personal information and e-mails, please stop asking people to call for you/send you code. It's pointless.
Nie ma sensu prosić o dzwonienie innych. Zresztą, w Polsce mamy oddział M$ i możesz sam zadzwonić przecież.
i hate to call with such support bobs can we just share one key? Ive read it can be set multiple times?
if i call, what should i say? its a person aint it? not a call-robot? i suggest i'd say its HTC HD7 but what if they ask why i need a new key? normally its included in the buy package?
Is anyone else getting the run around from 1-800-Microsoft? I tried calling them twice, but both times they told me they don't support Windows Phone and that I need to contact my cell carrier.
Is there another number those of you in the US are calling to get the activation code?
ITS ALIVE!
I just called here in the US. the # I dialed was 1(800) 642 - 7676 The 2 men I spoke to where dismissive, they immediately told me to call my carrier Tmobile or The device manufacturer HTC. I explained this is an MSphone problem. I asked him what help would they be? Im not having a hardware or service problem, im having a Microsoft Live account/services problem. They both explained that MS does not have Windows Phone 7 support yet, and again just repeated you need to contact your bla bla bla. I got frustrated and just said thanks for nothing and hung up. maybe ill call tonight and get someone whose willing to help. any other suggestions for numbers to call?
EDIT: Persistence my friends persistence. Be polite, now what your taking about and you will get your Product license activation code. Running 100% on my HD2
Ok finally got an activation key, looks like 3rd time was a charm for me. The first 2 reps I talked to had no idea what I was talking about and said they don't support Windows Phone, but the 3rd guy knew immediately and got me a code within 2 minutes without problems.
I now have Windows Live logged in, can't download from the market yet but it says I can't get that info right now, so I'm guessing it just takes a little time for the Windows Live certification to go through