Database Users

No Google on TMO USA GPRS?

For some reason, I cant get to ANY google website when I am using GPRS/EDGE on the Tmobile USA network.
No Google Search, Gmail, Maps etc.. Nothing. Any other website works. When I try to access a google site, it locates, and then stalls on "opening". It happens in PIE, Opera, MiniMo.
When I use Wifi, I have no problems. It only doesnt work when using GPRS.
This is on the Tmobile USA network, with a vario and stock tmo rom (1.8.10.2)
WTF?

Try this link, does it work?
http://www.google.nl/pda

I have the exact same problem. It's very weird and VERY annoying.

Sorry, for some reason this double posted. Good way to start my posting here on this forum

I've had my Tmo MDA for a month now & never have gotten anymore than "page cannot be loaded" with google. WiFi works same as yours.
Dont know if it helps but..
* I can get to google using the phone as a modem for my laptop.
* If I use the MSN proxy (go to vista live beta, search for google, choose the mobile version) this works
* I wonder what other sites dont work but should
* rom is what the unit shipped with. Registry unchanged exept for bumping the cache in a few places for speed.
lastly, check this http://forum.xda-developers.com/vie...ghlight=&sid=494a2df12b48a1e8fdca8ae0e7bfb752

I have the same problem. The thing is it worked for the first week or so. I bought my MDA the day it was available on Feb 21. Would T-Mobile have somehow blocked it a few weeks later? I will say I am running the Custom 2.17 ROM, but I have had this problem before and after the ROM upgrade.

Tried google.nl
I actually got to the google page, but searches dont work. Either does gmail, image search etc.. etc.. etc..
This is really annoying. I use gmail for all of my mail, and google for ALOT of stuff, without it. I am lost

I have had my KJam since November, used google.com/pda in the past many of times especially the GPRS, but I mainly work from home on my wifi. Today I noticed I could not get any thing to come-up on google while using the GPRS, with a timed-out error message. It sounds like we may all need to inundate tmo's wireless group with calls to get them to fix something on their network end of things.

Before we storm the castle
What locations are you in? Could it be a timing issue with whatever your access point/tower is and Google itself?
I just tried from the Eastgate neighborhood in Bellevue, WA using my T-Mobile MDA and was able to do a couple of quick test searches on Google (using the www.google.com/xhtml and /pda URLs) and completed each search successfully.

Re: Before we storm the castle
chiaspod said:
What locations are you in? Could it be a timing issue with whatever your access point/tower is and Google itself?
Click to expand...
Click to collapse
I'm in NYC.

Try Mobile Leap at http://mobileleap.net/mobile. It's a simple interface to a bunch of search engines and I was able to get a return from google using it via the phone.

Great idea markgamber! That works great!

Mine works ok. Im in Florida, usa. Thanks for the search site though...

Click the thread in BryanP's post in this thread and look on page 2. there are a few fixes you can try there.

In DC metro area and can only hit the .pda site. Called TMO and they said that it is a known issue and are trying to figure it out. It affects most google services. Call TMO and *****.. lets get this resolved.

Wow this is really an Issue, this is crazy I have to go thru all this trouble to get to goole and my gmail. Im in NYC and I have the same problem I cant get to the gmail or google, well it hits google.com/pda but it doesnt search for anything. I have to use netfront with proxy set to getmorespeed.voicestream.com:8080 to get to the sites anyone has any other solutions for this ?

Google time out issue
This time out behavior happens to me in Philadelphia and in New Orleans but works in Florida.

I actually called T-Mobile yesterday about this. I got upto a level 3 tech who exclusivly deals w/ MDA and other devices. He said this is an issue they know about and they're working on it. There was no ETA though, but he said they're seeing what the deal is.
I got 100 free minutes for complaining. Oh well.

maybe I should call too and get few hundreth minutes as I just got the service.

Something I noticed is that when I was visiting Detroit, Michigan I could not access google at all, but all other sites worked. As soon as I touched down back in Los Angeles, CA google was working just fine again.. weird but maybe something to look into?

JF 1.41 RC33 Problem

I updated my jf 1.41 rc30 to jv 1.4.1 RC33. It updated fine and then i noticed my home button would not work, also my green call button does not bring up "dialer" like it use to but when i access dialer and click the green button over a contact it dials. Any ideas how to fix this?

chrisgol said:
I updated my jf 1.41 rc30 to jv 1.4.1 RC33. It updated fine and then i noticed my home button would not work, also my green call button does not bring up "dialer" like it use to but when i access dialer and click the green button over a contact it dials. Any ideas how to fix this?
Click to expand...
Click to collapse
Did you do a wipe?

no they said it was not necessary

I've ran into that issue a couple times, before I ever started using the modded images, and the only way around it I found was a wipe. To be honest I think the cause of my similar problem was related to the Locale app.

I got this problem too.. I did a reset to factory default and everythiing gone ok.

After upgrading to RC33 i had issues with AnyCut, it would not create a shortcut. didn't matter if i left it in the menu, ont he homescreen or in a folder. I ended up uninstalling it and reinstalling. then it worked fine.
I am thinking a wipe might be in order...just in case other hidden issues arise.

I've got a different problem. I don't have T-Mo signal at my house, so I only use WiFi to access the internet, and UMA on another phone for calls.
Last weekend, (which was the first time I tried to access data on edge or gprs, since updating to JF's ADP 1.41), I noticed I didn't have the E or G data thing next to the signal thing anymore. (We don't have 3G).
Then I tried accessing the weather, and all of my weather programs, as well as maps, market, and the browser said I didn't have a connection.
I didn't have much time to check things out, since we were busy. Today, we went to T-Mo coverage land again, and my data connection didn't work again.
I've checked all my APN's, and they look fine. I also tried changing them to wap, internet2 and internet 3, but no success.
Has anyone else had this problem? (I can send sms and mms, then I see the little data thingy doing it's thing, but that's the only time I see it since rooting). Also, If I call customer care, they will probably try to reset my phone. What will that do to my ADP? Should I tell them I have a Dev phone?
Or has anyone here got any tips for getting data back? (I did a wipe and reapplied the ADP ROM, but that didn't fix anything).

kathi17 said:
I've got a different problem. I don't have T-Mo signal at my house, so I only use WiFi to access the internet, and UMA on another phone for calls.
Last weekend, (which was the first time I tried to access data on edge or gprs, since updating to JF's ADP 1.41), I noticed I didn't have the E or G data thing next to the signal thing anymore. (We don't have 3G).
Then I tried accessing the weather, and all of my weather programs, as well as maps, market, and the browser said I didn't have a connection.
I didn't have much time to check things out, since we were busy. Today, we went to T-Mo coverage land again, and my data connection didn't work again.
I've checked all my APN's, and they look fine. I also tried changing them to wap, internet2 and internet 3, but no success.
Has anyone else had this problem? (I can send sms and mms, then I see the little data thingy doing it's thing, but that's the only time I see it since rooting). Also, If I call customer care, they will probably try to reset my phone. What will that do to my ADP? Should I tell them I have a Dev phone?
Or has anyone here got any tips for getting data back? (I did a wipe and reapplied the ADP ROM, but that didn't fix anything).
Click to expand...
Click to collapse
I'm experiencing the same problem now. Did you manage to get it fixed?

I have the same problem switching from wifi back to edge data... the only short term fix i have found to get the mobile net back is send a picture message to yourself. It causes the phone to create the connect and then you should be able to resume using the Edge data...
i was actually coming on here to find a fix for this myself.

diabolical28 said:
I have the same problem switching from wifi back to edge data... the only short term fix i have found to get the mobile net back is send a picture message to yourself. It causes the phone to create the connect and then you should be able to resume using the Edge data...
i was actually coming on here to find a fix for this myself.
Click to expand...
Click to collapse
Did you recently install any new apps?
I updated my WeatherBug, Steel, Personal Safety, SMS Popup and Discover and installed TetherBlu, TetherWiFi.
I have already uninstalled all of these and tried a reboot. But it didn't work.
I'm starting to panic. I'll try your suggestion.

this was the case right after i installed rc33 there was a thread about the radio that i had been posting on. Thinking my radio update made it so i could not get on market etc... but this was the work around i found for this problem. From the sounds of the other user who said he doesn't have TMo reception near his house. this radio was probably not meant for the non-3g users or there is something wrong with the default connect on the radio...

diabolical28 said:
this was the case right after i installed rc33 there was a thread about the radio that i had been posting on. Thinking my radio update made it so i could not get on market etc... but this was the work around i found for this problem. From the sounds of the other user who said he doesn't have TMo reception near his house. this radio was probably not meant for the non-3g users or there is something wrong with the default connect on the radio...
Click to expand...
Click to collapse
I've contacted Tmobile and it seems there is a severe network outage for 3G services that is also effecting some Edge networks as well. I've posted info on the site but people continue to post that they are having issues with data on their G1. They told me that it seems to be only on the west coast (west of the Mississippi) and the Tier 3 was being flooded by calls until 6am EST (for the customer service department to open). The network went down around 10pm PST and it is still pending. It's a good thing I decided to call first before reflashing!

Right but in rc33 it doesn't smoothly resume mobile edge from wifi. thats where i told the user if you send a test pic to yourself it will make the connection. Who knows about your network outtages...

diabolical28 said:
Right but in rc33 it doesn't smoothly resume mobile edge from wifi. thats where i told the user if you send a test pic to yourself it will make the connection. Who knows about your network outtages...
Click to expand...
Click to collapse
Hmmm... I've never had issues resuming an edge network after a wifi connection. I use wifi at home because INSIDE I don't get 3G. Outside (for some reason) I get full strength 3G connection at around 400kb/s. So when I wonder outside to check the mail while I'm downloading a new theme update it doesn't miss a beat for me. I lose contact with my weak a** wifi and jump right on 3G. No download error or anything. As for Edge... not sure. Sorry for the misunderstanding.

this was posted somewhere before...
cant remember where..
solution is to install anycut.
make a shortcut on the main screen, choose the shortcut to be "setup wizard"
this forces the phone to go thru the initial setup again..
most reported that after going thru this process again, home button works after that...
hope it works for u.

android market terms of service problem

Hello, i finally got my Hero. loaded a new ROM onto it and rooted it, but i´m having some trouble with the market app. whenever i try to open it it just says loading "android market terms of service" and stays there forever, the only choice is to wait longer og choose decline.
I´ve triyed both on wifi and gprs connection, and every other application on the phone can use both connections to browse and so on.just not android market..
Here is a little infor about the phone to help you figur my problem out.
ROM: update-hero-modacocustomrom-1.1-signed
Firmware version: 1.5
Baseband Version: 63.18.55.06U_6.35.04.25
Kernel version: 2.6.27-a550404199 [email protected] #521
Build number: 1.79.482.3 14733 CL#49365 release keys
Software version 1.0.0.A6288
Hope some kind soul is willing to help me out, thank you in advance.

I just put 1.1 on my Hero a few hours ago, and Market is still working fine for me. i did update the radio first though; you might want to try that.
otherwise, it could just be Market playing up, not at all unusual in my experience...

Updated the radio to this version, "update-hero-radio-63.18.55.06_6.35.05.15-signed" still no luck getting allowed to accept the terms of service, but i seems that the phone now has better signal strenght to the phone net.
After apoximitly 5 minutes i get a window instead of the loading screen where is says "Attention. An error has occured. Please try again later."

this sounds similar to teh connection errors that people are experiencing when they skip the sign in process during the initial set up. In general,m the only solution to that is to hard reset and sign in to google at the very first opportunity, during the set up screens and before you ever see the touchflo homescreen.
of course, it could just be a proxy in the APN settings.....

Year, i had that problem on the first time i changed the ROM, on that occasion i skipped the google account setup, and couldn´t use any program the used the internet.
But on this install i did do the sign in on first boot, and every program other that market that uses the internet or GPRS is working (weather, browser, mail, stock´s and so on)
Only thing that won´t start is the market tearms of service.

I had the exact same problem.
You need to contact your service provider and get the APN settings for your provider. After you have entered them in connect to marketplace over 3G and you should be fine.
My problem was caused by my phone company, Chess.no, shipping the unit with APN settings for Netcom! Obviously with a Chess sim inside the phone had some connectivity problems. Once the Chess APN settings were in I got connected straight away.

are you using wifi or 3g? I heard that market likes to make it's initial connection over 3G....
sadly i have a locked t-mobile G2 so i don't have any of these problems, i just sign in and it is automatically set up for me over 3G.

Arctic Matt was spot on, there was no APN profile in the phone, just made one with a name. after that it worked instantly.
Thanks alot.

Thanks for listening
I cannot believe that Scandinavian mobile providers, with their lazy ass coffee drinking cake eating lifestyle, have failed to notice this problem. If you look around on other forums (Google, Chess, Netcom) there are tons of people with this shortfall. I am so sick of this constant crap in Norway that I am moving my entire family over to Canada! In Norway, the technology is there and people want it but the companies providing it are infested by tech thick 50 year old management morons who are incapable of overseeing projects.
Just imagine if you were not a member of xda devs and have just got this phone as an average Joe. No apps! No help! ...and they wonder why people hack the phones to hell.
Glad I could help.

Sorry to dig up an old thread but I've got the exact same problem and have tried everything listed here. I had this issue on my LG Optimus One running Froyo, I flashed with a new ROM and still have the same problem.
I tried:
1. Master Reset through the phone (3 times!)
2. Entering APN and connecting via the mobile network before using WiFi (also tried WiFi first before using mobile network, no difference).
3. Signing in through the YouTube App and ensuring sync was on, yes that works, and I can see my Gmail, but still can't sign into the Market.
After (3), each time I try to open the Market I get " An error has occurred. Please try again later." and the Market just exits.
Anyone have any other solutions which might work??

cyberdog100 said:
Sorry to dig up an old thread but I've got the exact same problem and have tried everything listed here. I had this issue on my LG Optimus One running Froyo, I flashed with a new ROM and still have the same problem.
I tried:
1. Master Reset through the phone (3 times!)
2. Entering APN and connecting via the mobile network before using WiFi (also tried WiFi first before using mobile network, no difference).
3. Signing in through the YouTube App and ensuring sync was on, yes that works, and I can see my Gmail, but still can't sign into the Market.
After (3), each time I try to open the Market I get " An error has occurred. Please try again later." and the Market just exits.
Anyone have any other solutions which might work??
Click to expand...
Click to collapse
Sometimes your provider will block your connection to market, until you verify that you are over 18 (as a child proofing method) etc.. (even on wifi, somehow)
at least that was a problem with someone I knew.. .. I assume master reset would clear market data and cache?

nijnvy said:
Sometimes your provider will block your connection to market, until you verify that you are over 18 (as a child proofing method) etc.. (even on wifi, somehow)
at least that was a problem with someone I knew.. .. I assume master reset would clear market data and cache?
Click to expand...
Click to collapse
I don't think that's my issue, I've used my SIM as well as many other SIMs in other Android phones to access the market, it just seems to be an issue with this particular handset, oh well its weird!

Did you find a solution to your problem? I just flashed Android 2.2 to my HD2 and have a similar problem, only android market wont work.
Thanks!

pogoetic said:
Did you find a solution to your problem? I just flashed Android 2.2 to my HD2 and have a similar problem, only android market wont work.
Thanks!
Click to expand...
Click to collapse
I am having this same error as well.

Okay so i had to download an app called MoreLocale2 and force the locale to English(United States) and hard reset the phone. Worked fine after that. Hope it helps!

Android market just works here if google talks is enabled and connected...

[INFO] Unable to access Google services over 3G

I had a unique problem that is now solved and I wanted to share my experience in case anyone else can benefit from it. I was unable to access any Google services over 3G cellular internet, but over WiFi it worked just fine.
I was also able to browse the web over cellular. My EVO is NAND unlocked and been running Fresh's ROM and also CyanogenMod.
Since I first noticed this with Android Market I tried clearing data for it and that didn't work. I also noticed Google Voice couldn't send/receive messages, so tried that as well and could not reinstall as AM wasn't working.
I restored a backup I had made days earlier and had the same results. I tried clearing cache/dalvik cache/etc. still no joy. I tried installing fresh after clearing data/cache/etc. etc. and it still did not change anything.
Finally I called Sprint and they instructed me to do the following:
Enter ##3282## into the phone keypad, select Edit.
Enter a password the tech gave me.
Go to Data -> Press Menu -> Press "Restore". Allow the phone to reboot.
It will go through a lot of different things -- ie: PRL update, firmware update, resetting your "profile" (in settings/update), etc.
It did not work after all of these things so he said he would reset all the "stuff on their end" and after he was finished it worked. I asked and he assured me it had nothing to do with any configuration on my phone. When I asked him to describe what it was he did to fix it, he said he "switched the provider/internet signature" which is on their end. This finally resolved the issue.
So, if you have these same exact symptoms -- you may benefit calling Sprint FIRST before wasting your time trying all those things that I did.

The problem that I am having is GTalk will hang at trying to connect for a very lengthy time. It works over WiFi just fine but over 3G or 4G it's sporadic. And when GTalk isn't connecting the market won't be able to complete a download either.
If it persists I'll give Sprint a call.

mytouchglast said:
The problem that I am having is GTalk will hang at trying to connect for a very lengthy time. It works over WiFi just fine but over 3G or 4G it's sporadic. And when GTalk isn't connecting the market won't be able to complete a download either.
If it persists I'll give Sprint a call.
Click to expand...
Click to collapse
Well... you can certainly try and troubleshoot via your phone. Steps I tried with mine:
- Restarting the phone (lol)
- Clearing specific app data (settings -> applications)
- Reinstalling apps (couldn't do this because related to Market and did not have APKs)
- Clearing Dalvik cache/cache
- Clearing app data
- Restoring a previous backup
- Wiping and reinstalling the ROM
- Trying a different ROM or ROM version
I'm sure there's another one or two but a Sprint call doesn't typically cause you to lose any data on your phone. Hope you get your issue resolved.

I've been having this issue sporadically ever since I switched from the Hero to the Evo about two weeks ago, and it's very frustrating! After trying to sign in to google talk (or cancelling and redownloading an app download) 10-20 times... it usually starts to work. Connecting to a wifi network always resolves the issue immediately.
I called sprint, and after trying most of the steps you have posted, the best they could do is ask me to call google at 650-253-0000, which I will try later.
I mentioned the "switch the provider/internet signature" idea to the initial rep that I spoke to as well as the "escalation rep" I was transferred to, and they had no idea what I was talking about
aikeru , have you experienced the problem again since Sprint's "fix" was applied?

xellus said:
I've been having this issue sporadically ever since I switched from the Hero to the Evo about two weeks ago, and it's very frustrating! After trying to sign in to google talk (or cancelling and redownloading an app download) 10-20 times... it usually starts to work. Connecting to a wifi network always resolves the issue immediately.
I called sprint, and after trying most of the steps you have posted, the best they could do is ask me to call google at 650-253-0000, which I will try later.
I mentioned the "switch the provider/internet signature" idea to the initial rep that I spoke to as well as the "escalation rep" I was transferred to, and they had no idea what I was talking about
aikeru , have you experienced the problem again since Sprint's "fix" was applied?
Click to expand...
Click to collapse
Hmmmm... I haven't experienced the problem anymore. That does sound frustrating. I got the rep to clarify more than once that it was a fix on their end and not on my phone. It's odd, but it's specifically Google services that I had problems with (ie: market, voice, talk, etc.) and not internet and they worked fine over WiFi.
You may just have to keep trying with someone else who is a little "smarter" or follow through the script until they get to that point. I wish I knew more technical details but that is all I recall them saying, really.

I'm having the exact same issue as the first poster. I can't connect to Google services when using 3g. WiFi and 4g works fine. This started after I did a nandroid restore yesterday. I did another nandroid restore of an older know good backup and it did the same thing. I called Sprint and they said they did a reset on my phone and still the same thing. The tech also said she had another caller just before me with the same issue that they were not able to fix.
I'm am still using the stock HTC Rom (3.29) with it rooted with Unrevoked.

So, from your description I've been having the same very problem. Like a couple of people, I had to call sprint a couple of time until they got me to a "senior" tech support. Until, then, they kept on telling me: go to google, call google, email the app developers.... bs bs bs... So, While on the phone with one of their "senior level tech support" (silly that they will insist for a half an hour on the phone with you before they pass you on to these senior techs... even sillier that there is such a division... if they are techs, they all should be trained to deal with these problems.. but anyway).
So the Senior Tech guy told me that they were aware of the problem, that it was indeed on their end and that they they were working on it....
(the first tech to answer the phone should know something like that as opposed to spending 30 mins of my time (each time I call) with "go to the app developers.... all 20 of them, it's their problem").
So, now, I'm supposed to wait until it's working again. Nothing I can do until they have it fixed on their network.
The apps that are not working for me are Market (on and off), Talk, google voice, news rob, Places Directory, Madison Bus, and a few others that use some kind of google service in part or in full, except google maps.
I'm on an Epic 4G, stock rom, up to date, and rooted. And this problem has persisted for 3 days now, in the Madison, WI area (3G/ no 4G).
Hope this clarifies a bit.

Great Read....

Augie754 said:
I'm having the exact same issue as the first poster. I can't connect to Google services when using 3g. WiFi and 4g works fine. This started after I did a nandroid restore yesterday. I did another nandroid restore of an older know good backup and it did the same thing. I called Sprint and they said they did a reset on my phone and still the same thing. The tech also said she had another caller just before me with the same issue that they were not able to fix.
I'm am still using the stock HTC Rom (3.29) with it rooted with Unrevoked.
Click to expand...
Click to collapse
Sprint had a 3G problem yesterday and today: http://forum.xda-developers.com/showthread.php?t=832866&page=1

[Q] Anyone having problems connecting to any Google sites over 3G?

This evening over 3G I have been getting either no connection or VERY slow connections to anything Google, such as the Market, Google's homepage and the Gmail app. Other sites seem to load fine.. Is it just me?

I'm having the same issue - have a friend with this problem too. Started for me last night. Like you said just google sites over 3g.

Same issues here, 4G I believe also. REALLY cost me some time on my commute having to try over and over again to get some directions to a customer's house... Eventually nav did work (even maps was lagging badly), speed tests were 'ok'. Wierd thing is, both 3G and 4G SEEM to be affected, yet if I wifi to my clear connection at home its just fine (and clear blows, usually I'm using my phone on mobile AP to pay bills because comed doesn't work on clear's dirt-cheap chinese ip's). What's up sprint, why GOOGLE, an integral part of the OS would you throttle for god sakes. All speech-to-text operations fail as well as they timeout.

Are you all stock?

stock rom, but rooted

Yeah same problems here I thought it was juat me

I've got the same issue, Can't download anything from market and can't log into any google services such as gtalk however I do have access to gmail.
I've rooted my phone and running xtreme kernel and epic experience and this has been happening since yesterday.

I can tell you it doesn't seem to just be the epic. I was on my friend's droid and it just seemed butt slow. Well then again, it's a verizon droid too...

I did have a problem with gmail earlier- had to clear out gmail storage/cache and re sync, which fixed it.. Or it just came back by then...

I'm surprised to see this post because I thought my browser was f'd up also. But I guess its just something wrong network wise.
r0cky.Da.3v0.SU

Still can't load Google.com but other sites (such as this one, I'm responding via the phone on 3G now) are fine. I can't pin point if its just stock people, rooted people, Epic or EVO people either.. a stock EVO next to me has no problems connecting to Google services. Very strange..

Looks like its not just me either. Maybe Sprint is upgrading their towers or something? I wish they'd tell us these things so we don't go through ridiculous troubleshooting measures for nothing on our phones..
http://forum.xda-developers.com/showthread.php?t=832866

Sprint often seems to have connectivity issues specific to Google services. Couple weeks back when I still had my Evo... I was having issues signing in to google talk. I proved it was on Sprint's end by using Connectbot to create a proxy to mtalk.google.com:5228 and adding an entry for it in /etc/hosts. This fixed the issue completely. Sprint wouldn't admit anything.

Looks like we're back here in Kentucky - it was a data problem on the Sprint side! I'm glad THAT debacle is over, heh.