Database Users

New to the whole scene, getting started

I have just aquired an xda ii from a friend and am very eager to get started but I have no clu eon what exactly I need to do.
First off I have read the FAQ's and what not and understand what everything seems to do.
However I beleive my xda is locked as when I try to put in my 3 sim card, it just says invalid sim or not recognized. Searching around the forums I have located the various unlocking tools but am not sure which one to go for. Also is there even any chance of it working with my 3 sim card?
Secondly, do I need to upgrade anything with it? Ideally what I want is to run tom tom navigation on it aswell as all the others features of the xda. (Im still searching around on how I check my version exactly >.<)
Thirdly, there appears to be a problem with the sound. Sometimes it beeps and such as normal, other times it dosent. Is there anywhere that can repair these sort of faults?
Thank you in advance for the time!
EDIT:
After playing around I found the information
ROM Version - 1.72.00WWE
ROM date - 03.15.04
Radio version 1.17.00
Protocol version 1337.28
ExtROM version 1.72.181
Is there anything I can upgrade it too? Or worth doing?

"However I beleive my xda is locked as when I try to put in my 3 sim card"
recall 3 blocking their very simcards to be able to work in no 3g phones
so it's likely that it's not your phone which is locked
you can upgrade it to wm5 if you like
http://wiki.xda-developers.com/index.php?pagename=Windows_Mobile_5

Ah I see now, thank you.
I will just get another sim no problem.
I am interested in going up to wm5 but have a few more questions.
I see there are many different ROM versions, any particular one to go for? Will I still be able to use the camera & phone part? And also is there anyway to keep the ROM I have now and restore if anything nasty happens?

Hi there!
Izzy180 said:
Ah I see now, thank you.
I will just get another sim no problem.
I am interested in going up to wm5 but have a few more questions.
I see there are many different ROM versions, any particular one to go for? Will I still be able to use the camera & phone part? And also is there anyway to keep the ROM I have now and restore if anything nasty happens?
Click to expand...
Click to collapse
I have a himalaya just like yours, I've upgrade to a lot of ROMs here in the forum, and currently, I decided to go to helmi AKU3.5 SP2. But this ROM lacks of software you will be needing most. But as helmi said, you can install softwares as you like, and i bet this is really fast. You can also try C_Shekhar's Rom, it has softwares built on it. But helmi's ROM is faster. you can also adjust your 15mb storage to 30mb storage so you can install more software you like. Unlike WM2003, it uses RAMdisk for the installation of your softwares and it uses 128mb. At first you will be having hard time to understand the flow, but you of course you can learn from it.
Nweiz, what country are you from?

Okay so all I got to do is install this rom, and go searching for the software to pwoer the phone, camera, etc?
Is there anyway to backup / restore my current ROM and all the other parts I should need incase the worst happens?
I only just got this and I really dont want to break it because I have wanted one for ages

"phone, camera"
is a part of the rom

Brilliant! Looks like things should be alot easier than I thought.
Still playing around, I found my bootloader version is 1.03, does this matter much?
And I have found some backup tools by searching through the wiki pages, but they dont seem to work for my smart phone?

http://en.pdamobiz.com/en/forum/forum_posts.asp?TID=62

Big help! Thanks!
Okay looks like im all set, back this up. Download the rom, install.
Hopefully all should go as planned.
Just one small little off topic thing, I noticed the problem with my sound is that when its in the cradle, all sounds work. However when it is out the cradle, sounds are intermittant. Software or hardware fault would anyone say?

Okay upgrade went without a problem and its now running fine.
However the only problem I noticed is that it does not detect the backup battery, im guessing this means the battery needs replacing?
I literally just noticed a problem with the charge socket too, looks like the pins on the right are slightly bent yet it still fits and charges.
Could this explain the sound issues? As when its in the cradle and on charge it works fine.

Izzy180 said:
However the only problem I noticed is that it does not detect the backup battery, im guessing this means the battery needs replacing?
Click to expand...
Click to collapse
man, i think its bcoz wm5 is designed for not using the back up battery. Bcoz wm5 uses storage for installation of your application (default), and even if the battery drains, it will not hard reset. i guess.

New Orange-version handset

I'm sorry to report, but Orange will now be shipping out devices with an Orange ROM. No Google Earth, changed quick-app icons and who knows what other modifications... I couldn't find any... Well, there's a GPS Settings thing, but it only shows about Assisted GPS which I'm sure I saw in the other ROM.
Still comes with an 8GB Transcend memory card and nothing extra in the box. If you're getting one in the next few weeks, make sure the barcode at the top says GHTN. If it says OHTN, it's the Orange ROM.

google earth??

Why do orange ruin perfectly good phones? They also did it to S60 Nokia's which is why ive avoided orange for the last 6 years.

Orange are alright but their ROM-faffing is just an exercise in self-importance that is not appreciated.

so mess with the rom and terrible web browsing limits

I'm happy to report that I just received my orange HD (ordered the other day when they came back in stock on the web shop) and it's not got a messed up ROM (box has the GHTN code as described above). As far as I can tell there is no orange branding anywhere at all. Makes me think that the current batch might be with stock ROMs ... get your order in quick ???

Orange recieved 5000 new phones a week monday ago. about 3 days ago they were available for delivery. mine was one of them and its only orange branding is the rear cover. and TBH this in not an issue as i like the logo on the cover. the rom is standard with all the trimings....

Once again
Google Earth????
If you buy from CarPhoneWarehouse you will get unbranded and unlocked.
Even on an Orange contract.
I've no idea how long this will last though.

Ah yes, forgot about the little orange logo on the rear cover. So it's "no orange branding anywhere at all ... except for the logo", though I was actually thinking about the software rather than the hardware when I wrote that.

Info update
Don't worry about the hadset being Orange Battered... sorry, i mean branded (lol) to much folks. If you haven't been snooping aroung the development side of the forum that much, let me bring you up to speed.
The Hard SPL is out. I just change my ROM (as you'll see on my signature) without any worry whatsoever.
The odd thing is, i never had an Orange ROM on mine. I had a standard one and i HAD to change it for one simple reason... something i advise all people to do as a matter of fact.
Why? Well during texting, stylus or hand input, the thing would freeze more that a very sick penguin. It was AWFUL
Have a peek at other ROM's that are about and if you need advice, ask about. I'm no expert but if you ask me, i'll try my best. It really was very very easy following Oli's Hard SPL thread.
Anyway, i've said my bit now. The rest as they say... is up to you!
TheShowStopper

There's a hotfix on the HTC support site to fix the freezing problem on all ROMs < 1.19.

If you don't want to go the Hard SPL route, surely you can flash the older Orange ROM? (That's what I've got and it not been Orangized.)

Update
Fred23 said:
If you don't want to go the Hard SPL route, surely you can flash the older Orange ROM? (That's what I've got and it not been Orangized.)
Click to expand...
Click to collapse
I can confirm the following. As long as you have the Micorsoft Net Framework on your pc, yes, you can flash any HTC ROM to the HD. I have just done this. See the following post of mine.
http://forum.xda-developers.com/showpost.php?p=3060541&postcount=124
TheShowStopper

why
hi I am a complete nooby to WM (switched from an iphone).
My Orange box has the OHTN on so I guess I have the Orange Rom (as no google maps).
To be honest I find the HD to be quite slow when opening programs and seems a bit buggy as it seems to stutter on some operations
Whats the benefits for me of changing this ROM??

Garfoid said:
hi I am a complete nooby to WM (switched from an iphone).
My Orange box has the OHTN on so I guess I have the Orange Rom (as no google maps).
To be honest I find the HD to be quite slow when opening programs and seems a bit buggy as it seems to stutter on some operations
Whats the benefits for me of changing this ROM??
Click to expand...
Click to collapse
Hey there!
Havent you just answered your own question?
The benifts of changing the rom would be google maps (although a simple download could also fix that)
Also a handset that isnt buggy and stutters!

I have the orange ROM
didn't realise orange had been sending them out with HTC ROMs!
bluetooth is faulty
programs open slowly
blimmin opera has orange's naff front page
am loath to flash a proper ROM unless the bluetooth fault is
hardware and then I'd have to cover my tracks before sending it back
any help would be appreciated
( http://forum.xda-developers.com/showthread.php?t=476930 )
cheers
simon

Blackhorse said:
Hey there!
Havent you just answered your own question?
The benifts of changing the rom would be google maps (although a simple download could also fix that)
Also a handset that isnt buggy and stutters!
Click to expand...
Click to collapse
as being new to WM devices and not that knowledgeable what rom do i go for and if i install one will i lose everything i have installed on my phone so far?
i really like the HD but it just seems slow and stuttery compared to the iphone, hopefully a new ROM will fix this? right?

Garfoid said:
as being new to WM devices and not that knowledgeable what rom do i go for and if i install one will i lose everything i have installed on my phone so far?
i really like the HD but it just seems slow and stuttery compared to the iphone, hopefully a new ROM will fix this? right?
Click to expand...
Click to collapse
You need to have a little patience, trying new roms out and tweaking - my handset is very fast now, it plays most video files I throw at it and gui operation i.e touch flo 3d and windows is about twice the speed of the stock rom...

CutePinkSox said:
You need to have a little patience, trying new roms out and tweaking - my handset is very fast now, it plays most video files I throw at it and gui operation i.e touch flo 3d and windows is about twice the speed of the stock rom...
Click to expand...
Click to collapse
could you suggest one as i am completely in the dark to be honest
if i do try a few out will i loose everything every time i do this?
any advice is greatly appreciated thanks

CutePinkSox said:
You need to have a little patience, trying new roms out and tweaking - my handset is very fast now, it plays most video files I throw at it and gui operation i.e touch flo 3d and windows is about twice the speed of the stock rom...
Click to expand...
Click to collapse
Hi, What rom do you have flashed to yours and Is it possible to backup old rom just incase? Am not new to flashing actually, i just really need a fast device, maybe google map and some other little programs, pimbackup, etc.

Clockwork like problems with Services.exe

Recently my HD has developed an annoying little fault. I'v done a search and a few people had this fault but there were no real replys.
After i power on my HD or do a soft reset, within 15 minutes without fail, services.exe will crash. No matter what i do with the phone, even if i switch it on and let it idle.
I'v removed just about every program on the phone and been through HD tweak and no joy...
The crash doesn't seem to affect how the phone runs, i just wanted to see if there was a known solution i'd missed or at least know if i should be worrying about this process crash if it performs a useful function to the phone.
Many thanks guys!

Have you tried hardresetting your phone? To me it seems that you have installed something that runs as a service and that software crashes. Also you may try to remember when the crashes began and uninstall anything that could be responsible for them.

tkolev said:
Have you tried hardresetting your phone? To me it seems that you have installed something that runs as a service and that software crashes. Also you may try to remember when the crashes began and uninstall anything that could be responsible for them.
Click to expand...
Click to collapse
I wanted to try to avoid hard resetting. I have un-installed just about every program on there, certainly anything that could cause this that i can think of.

Ok i just did a hard reset, within 5 minutes of the phone being on services.exe crashed again. This is without the storage card in as well...

I have the same problem on my Orange HTC Touch HD from day one (11/05/09) and so fair been unable to find any info on it in connection to Windows Mobile platform. I am already on my second phone, sim card and I only had the contract two weeks. The phone will not run Orange maps as it refuses to complete install on the 1st start. Wish i never got it now to be honest, but what phone to have instead as I hate the iPhone

[email protected] said:
I have the same problem on my Orange HTC Touch HD from day one (11/05/09) and so fair been unable to find any info on it in conuction to Windows Mobile platform. I am already on my second phone, sim card and I only had the contract two weeks. The phone will not run Orange maps as it refuses to complete install on the 1st start. Wish i never got it now to be honest, but what phone to have instead as I hate the iPhone
Click to expand...
Click to collapse
From browsing on here there are a few people with this issue with services.exe so we are not alone.
I've just done about 4 hard resets trying differeny suggestions from previous threads and nothing worked. Really annoying as surely since im using stock ROM and even after a hard reset it's doing it, it has to mean there is a glitch with the core software.
As for orange maps... my HD from Orange didn't come with any mapping software i i just downloaded a googlemaps cab.

Are U on an orange ROM??
If so try setting date and time to a month earlier after hard reset at setup - just for testing for a day.. Mostly they (orange) have used some trialware software/extension which is expiring of it's free trial and sending the device to Reset. I know some one who flashed a custom ROM later due to this..
Freypal said:
Ok i just did a hard reset, within 5 minutes of the phone being on services.exe crashed again. This is without the storage card in as well...
Click to expand...
Click to collapse

crajee said:
Are U on an orange ROM??
If so try setting date and time to a month earlier after hard reset at setup - just for testing for a day.. Mostly they (orange) have used some software/extension which is expiring and sending the device to Reset. I know some one who flashed a custom ROM later due to this..
Click to expand...
Click to collapse
Mmm interesting, I am on a stock 1.19.61.1 WWE (11/25/08) Orange ROM yes. If this is true then i guess it gives me a good excuse to flash a cooked ROM. Been toying with the idea...
I take it after your mate flashed a new ROM the problem disappeared?

Yes, but he was not tied to Orange network..
Some ppl have reported connectivity probs with orange with custom ROM and some have not. Your mileage might vary.
If doesn't work you can always go back to Stock Orange ROM.
BTW I heard this is one of the s'kiest ROM

If you want Orange Maps you can have it free for normal version, just make sure you have a data package and just text:
Orange Maps to 247

I am also with Orange device but it is unlocked. However I flashed the ROM on the first day because it is my second HD after an unfortunate incident involving a set of keys thrown at me in the dark an my first HD in my hand... my point is - you should definitely try a new ROM, however I suggest using USPL and flashing an older cooked ROM (not 1.56 based), so you don't have to update the SPL and make reverting back to stock much easier, should you decide to make use of the warranty, because many people here are complaining about HTC returning their devices because of 'illegal firmware'.

tkolev said:
I am also with Orange device but it is unlocked. However I flashed the ROM on the first day because it is my second HD after an unfortunate incident involving a set of keys thrown at me in the dark an my first HD in my hand... my point is - you should definitely try a new ROM, however I suggest using USPL and flashing an older cooked ROM (not 1.56 based), so you don't have to update the SPL and make reverting back to stock much easier, should you decide to make use of the warranty, because many people here are complaining about HTC returning their devices because of 'illegal firmware'.
Click to expand...
Click to collapse
As long as the returning isn't involved with lack of screen or input to the screen (touch pad not working) then you are alright? My personal dread would be flashing the phone have it working great for months then something goes wrong only to find out you cannot revert it then you have no come back at all.

Well - with your screen not working you can still flash a new ROM if you know the procedure. There is no touch input involved in the procedure, so you should be fine with it and you can alway claim that you had to hard reset (the phone after flashing will appear like after hard reset - time/date not set etc.) before returning for repair because of the corporate information stored in it.
Still everyone should be aware that flashing the ROM and/or SPL can void the warranty and decide for themselves.

So what is the deal with returns?
I have Orange care insurance on my contract and in the past with other handsets if i've had a problem i've just sent it off and had a new handset the following day by courrier.
If i was to flash a cooked rom and then have the screen smashed. It would be a replacement under insurance, not warranty so i would still be sent a replacement handset and i guess that would be the end of it ?

HTC Elf, PC - Phone File Transfer

Something that has been bugging me is the speed at which file are copied between my pc and my phone.
I was playing with my dads phone (The HTC Touch Diamond 2) and I noticed a nice feature, when the phone is connected to the pc it asks you to choose a connection setting, namely: Active Sync, File Storage, or Internet Conn Sharing.
If you choose the file storage mode, the phone appears as a flash disk type device with access to the storage card and files are transfered at the same speed as one would expect from a flash disk.
So my question basically is, is it possible to do something like that with my HTC Elf, I'm running WM 6.0.
Thank in advance.

dgcarter said:
Something that has been bugging me is the speed at which file are copied between my pc and my phone.
I was playing with my dads phone (The HTC Touch Diamond 2) and I noticed a nice feature, when the phone is connected to the pc it asks you to choose a connection setting, namely: Active Sync, File Storage, or Internet Conn Sharing.
If you choose the file storage mode, the phone appears as a flash disk type device with access to the storage card and files are transfered at the same speed as one would expect from a flash disk.
So my question basically is, is it possible to do something like that with my HTC Elf, I'm running WM 6.0.
Thank in advance.
Click to expand...
Click to collapse
Almost all cooked ROMs have got this feature... However, if you don't want to flash your device, you can use apps like WM5torage

Cero92 said:
Almost all cooked ROMs have got this feature... However, if you don't want to flash your device, you can use apps like WM5torage
Click to expand...
Click to collapse
Too late I'm afraid... did the whole rom upgrade thing, got a bit carried away and now my phone is bricked, so much so that it wont even power on... looks like it was my 1st and last smartphone.

Try to unbrick it using this

I wish I could... problem is, the phone is literally dead, and I mean dead... I push the power button and nothing happens... at all.

dgcarter said:
I wish I could... problem is, the phone is literally dead, and I mean dead... I push the power button and nothing happens... at all.
Click to expand...
Click to collapse
Sounds like a Motherboard issue.

It was working perfectly until it restarted after I tried restoring my dumped SPL and IPL. I don't know why it would just become so totally unresponsive, its never given any trouble before.

dgcarter said:
It was working perfectly until it restarted after I tried restoring my dumped SPL and IPL. I don't know why it would just become so totally unresponsive, its never given any trouble before.
Click to expand...
Click to collapse
Oh, no wonder!
You cannot ever restore dumped spl or ipl, as you can get it from the forums.
Gold card method left.
Check the elf-upgrading forum.

Oh well, you live you learn... I was relieved to find that I still have 3 months on the warranty, and the phone is so stuffed up that I don't think theres even any way to tell that I had all sorts of funky roms on the device.
I started looking into the idea of restoring the device with the JTAG technique, but there's not much info out there re: the elf, so I thought I'd be kind to myself and just drive all the way out to Lab88 and get them to repair it.
Hold thumbs, lol...

dgcarter said:
Oh well, you live you learn... I was relieved to find that I still have 3 months on the warranty, and the phone is so stuffed up that I don't think theres even any way to tell that I had all sorts of funky roms on the device.
I started looking into the idea of restoring the device with the JTAG technique, but there's not much info out there re: the elf, so I thought I'd be kind to myself and just drive all the way out to Lab88 and get them to repair it.
Hold thumbs, lol...
Click to expand...
Click to collapse
Well, you still had 3 months on the warrenty? Bring it back to HTC!
Dont bother to go to any other place.

I did take it to HTC... In SA Lab88 are the HTC people, lol... They used to be leaf, but they changed for some reason.

dgcarter said:
I did take it to HTC... In SA Lab88 are the HTC people, lol... They used to be leaf, but they changed for some reason.
Click to expand...
Click to collapse
Oh, thats weird.
I thought it should be called like ' HTC Customer Service Centre '.
Because thats whats its called in Singapore.

T-Mobile UK another provider to let the side down

I made a big big mistake, just before Christmas...... I moved providers from o2to T- Mobile UK.
In my haste to be one of the first to own the HD2 I abandoned o2 because they were not getting thier stock til later on.....what a mistake!!!
T-Mobile customer service is pants....they have an automated service that takes about 10 minutes to get to where you want to be and then you get some bird who hasn't actually got a clue about the problem that you are enquiring about and then says she has to ask someone in tech support (when she is supposed to be tech support) she goes away for 10 minutes and then comes back and says that she can't help.
Now if you XDA chaps can assist
T-Mobile tech support say that they are currently testing a ROM update is this true or False?
T-Mobile instant messeging doesn't work....Why?
Sound is very crackly during calls... Why?
Cannot stream video....Adobe flash player for mobiles doesn't work and everytime I try to run a youtube video it says that it isn't available...should I be able to play streaming media on this phone?
Keyboard is hyper sensitive and often double taps...any way to prevent this?
I have an HTC leather flip case for this phone but whenever i turn off the power (required for my job) and slide the phone into my inside jacket pocket...it always turns itself back on....I am worried that it will ring....it could cost me my job.
Hotmail account won't configure
Takes ages to connect to a contact....Why?
I read the post that Vodaphone are not issuing an update for this phone.... are T-Mobile? and if not, is it legal?
The staff at T-Mobile were very unhelpful and quite brusque...as far as they are concerned they have got me locked into an 18mth contract and thats all they care about

Timax_50 said:
I have an HTC leather flip case for this phone but whenever i turn off the power (required for my job) and slide the phone into my inside jacket pocket...it always turns itself back on....I am worried that it will ring....it could cost me my job.
Hotmail account won't configure
Takes ages to connect to a contact....Why?
t
Click to expand...
Click to collapse
Sounds like your a train driver, and my windows live has a problem too! Poxy thing!

MOst of these issues have LOADS of threads about them, so i'll be brief,
1 - many people have reported sms problems, read the LOTS of threads about it. I dont have this problem so cant offer any help, though tere is an update on the HTC website which could be your first stop.
2 - As above with sound, , read the threads
3 - TMobile set the hd2 up with a proxy server set. Go to the settings tab, click menu, all settings, connections, set up my proxy server and untick this connection uses a proxy. (again, dozens of threads about this)
4 - Lots of threads about the sensitivity, have a look at, for example, BSBtweaks, it can reduce the sensitivity, amongst other handy things.
5 - Sounds like the case is pressing against the power button, have a look and see if this is the case, maybe adjust the positioning of the hd2 in the case?
6 - Again, loads of threads about this.
7 - Not sure what you mean about 'connect to contact'
Sorry if i'm not answering very well, just wanted you to know there are loads of threads about most of your issues.
Happy reading!

Timax_50 said:
I have an HTC leather flip case for this phone but whenever i turn off the power (required for my job) and slide the phone into my inside jacket pocket...it always turns itself back on....I am worried that it will ring....it could cost me my job.
Click to expand...
Click to collapse
Obvious answer, but set the phone to silent before you turn it off. That way, even if it does power on and ring, you just won't know.

Timax_50 said:
I made a big big mistake, just before Christmas...... I moved providers from o2to T- Mobile UK.
In my haste to be one of the first to own the HD2 I abandoned o2 because they were not getting thier stock til later on.....what a mistake!!!
T-Mobile customer service is pants....they have an automated service that takes about 10 minutes to get to where you want to be and then you get some bird who hasn't actually got a clue about the problem that you are enquiring about and then says she has to ask someone in tech support (when she is supposed to be tech support) she goes away for 10 minutes and then comes back and says that she can't help.
Now if you XDA chaps can assist
T-Mobile tech support say that they are currently testing a ROM update is this true or False?
T-Mobile instant messeging doesn't work....Why?
Sound is very crackly during calls... Why?
Cannot stream video....Adobe flash player for mobiles doesn't work and everytime I try to run a youtube video it says that it isn't available...should I be able to play streaming media on this phone?
Keyboard is hyper sensitive and often double taps...any way to prevent this?
I have an HTC leather flip case for this phone but whenever i turn off the power (required for my job) and slide the phone into my inside jacket pocket...it always turns itself back on....I am worried that it will ring....it could cost me my job.
Hotmail account won't configure
Takes ages to connect to a contact....Why?
I read the post that Vodaphone are not issuing an update for this phone.... are T-Mobile? and if not, is it legal?
The staff at T-Mobile were very unhelpful and quite brusque...as far as they are concerned they have got me locked into an 18mth contract and thats all they care about
Click to expand...
Click to collapse
It also sounds like you have a crap phone! I would be screaming the house down and quoting the sale of goods act etc to initially either get a replacement or if that doesn't please you cancel the contract. Saying that I have been with them for my 3rd 18 month contract now - I upgraded in late December - and everything worked fine and I have none of your issues. I also recently upgraded the ROM to one on here because to be honest the "official" ones are crap anyway!
I will admit their customer serice is shockingly ****e, although I had similar experiance with O2 and Vodaphone. You would not believe the conversations I had when I was enquiring about upgrading to the HD2! Eventually I got hold of someone who could not have been more helpful and I had the device within 24 hours. No regrets since...

3 - TMobile set the hd2 up with a proxy server set. Go to the settings tab, click menu, all settings, connections, set up my proxy server and untick this connection uses a proxy. (again, dozens of threads about this)
I use T-mobile UK as my provider and, after checking the connections -> proxy tab the connection settings already installed does not have the use proxy server box ticked.
Old versions of the HTC connections setup utility used to install the wrong settings the stock uk T-mobile rom (version 1.43) doesnt have this problem.
If you have connection problems I would put them down to poor signal strength or the radio rom used.

Timax_50 said:
Keyboard is hyper sensitive and often double taps...any way to prevent this?
Click to expand...
Click to collapse
Did you apply the protection screen on ?
In my case it reduced the screen sensitivity
You can find sth with good quality for 3 pounds (set of 3). Check in HD2 Accessories section on forum, I`ve seen about 3 topics about protective screens (films).
Kris

TonyJ999 said:
It also sounds like you have a crap phone! I would be screaming the house down and quoting the sale of goods act etc to initially either get a replacement or if that doesn't please you cancel the contract. Saying that I have been with them for my 3rd 18 month contract now - I upgraded in late December - and everything worked fine and I have none of your issues. I also recently upgraded the ROM to one on here because to be honest the "official" ones are crap anyway!
I will admit their customer serice is shockingly ****e, although I had similar experiance with O2 and Vodaphone. You would not believe the conversations I had when I was enquiring about upgrading to the HD2! Eventually I got hold of someone who could not have been more helpful and I had the device within 24 hours. No regrets since...
Click to expand...
Click to collapse
So Tony, I guess you Gold carded your phone to be able to use an XDA ROM?
I am a little worried about doing this as it would invalidate my warranty if It screwed up.

T-Mobile tech support say that they are currently testing a ROM update is this true or False?
No idea.
T-Mobile instant messeging doesn't work....Why?
No idea, I don't use it, sorry. There are workarounds tho, there always are.
Sound is very crackly during calls... Why?
Turn the volume down.
Cannot stream video....Adobe flash player for mobiles doesn't work and everytime I try to run a youtube video it says that it isn't available...should I be able to play streaming media on this phone?
I can, install the youtube youtubewvga.cab for full access.
Keyboard is hyper sensitive and often double taps...any way to prevent this?
Practice !
I have an HTC leather flip case for this phone but whenever i turn off the power (required for my job) and slide the phone into my inside jacket pocket...it always turns itself back on....I am worried that it will ring....it could cost me my job.
As advised, switch phone to silent or put it into flight mode before going to work !
Hotmail account won't configure
It will if you follow the instructions given here abouts.
Takes ages to connect to a contact....Why?
Signal issues ?
I read the post that Vodaphone are not issuing an update for this phone.... are T-Mobile? and if not, is it legal?
Quite legal.
The staff at T-Mobile were very unhelpful and quite brusque...as far as they are concerned they have got me locked into an 18mth contract and thats all they care about
Quite reasonable given the erratic nature of your questions here ! Imagine you on the phone
Calm down, get into the phone, use the forums, read them a lot, section by section and you'll see that most of the issues with the phone are in fact user error !

Timax_50 said:
So Tony, I guess you Gold carded your phone to be able to use an XDA ROM?
I am a little worried about doing this as it would invalidate my warranty if It screwed up.
Click to expand...
Click to collapse
no need to gold card. install hspl through pc, this then lets you install any rom, official or cooked. should you then need to revert back to stock rom just copy the nbh file to sd card (no need to be gold) and it will not only flash back to stock rom but overwright hspl to default too, thus restoring the warranty.
the important part is making sure there is a stock rom available for your phone + network as backup.(go read the "official roms"thread to see... i don't think theres a t mob stock rom up there yet, but im sure there will be before long, or you could be the hero who dumps a stock tmob rom and be hailed as a god by all the tmo users!)
also since there isn't a t mob up there, gold card still wouldn't help because there is no official one to flash back to for warranty purposes.

With regards to the youtube issue, you may find you have to phone up customer services to get content lock turned off.
They put this on to stop children etc watching inappropriate content.
It took me a few mins on the phone to get this done.
I have found the T-mobile Customer support to be very good. If ever you've been with Three you will have nothing but praise for T-mobile staff.

samsamuel said:
no need to gold card. install hspl through pc, this then lets you install any rom, official or cooked. should you then need to revert back to stock rom just copy the nbh file to sd card (no need to be gold) and it will not only flash back to stock rom but overwright hspl to default too, thus restoring the warranty.
the important part is making sure there is a stock rom available for your phone + network as backup.(go read the "official roms"thread to see... i don't think theres a t mob stock rom up there yet, but im sure there will be before long, or you could be the hero who dumps a stock tmob rom and be hailed as a god by all the tmo users!)
also since there isn't a t mob up there, gold card still wouldn't help because there is no official one to flash back to for warranty purposes.
Click to expand...
Click to collapse
Thanks for the info Sam
I am still only 50% the wiser...you say that hspl would enable me to use an Stock or cooked Rom but you say I have to use a stock Rom but there isn't one so what benefit is there to me if I can't install one because there isn't one? I might have some of the terminology wrong so please don't be too hard on me

compact_bijou said:
T-Mobile tech support say that they are currently testing a ROM update is this true or False?
No idea.
T-Mobile instant messeging doesn't work....Why?
No idea, I don't use it, sorry. There are workarounds tho, there always are.
Sound is very crackly during calls... Why?
Turn the volume down.
Cannot stream video....Adobe flash player for mobiles doesn't work and everytime I try to run a youtube video it says that it isn't available...should I be able to play streaming media on this phone?
I can, install the youtube youtubewvga.cab for full access.
Keyboard is hyper sensitive and often double taps...any way to prevent this?
Practice !
I have an HTC leather flip case for this phone but whenever i turn off the power (required for my job) and slide the phone into my inside jacket pocket...it always turns itself back on....I am worried that it will ring....it could cost me my job.
As advised, switch phone to silent or put it into flight mode before going to work !
Hotmail account won't configure
It will if you follow the instructions given here abouts.
Takes ages to connect to a contact....Why?
Signal issues ?
I read the post that Vodaphone are not issuing an update for this phone.... are T-Mobile? and if not, is it legal?
Quite legal.
The staff at T-Mobile were very unhelpful and quite brusque...as far as they are concerned they have got me locked into an 18mth contract and thats all they care about
Quite reasonable given the erratic nature of your questions here ! Imagine you on the phone
Calm down, get into the phone, use the forums, read them a lot, section by section and you'll see that most of the issues with the phone are in fact user error !
Click to expand...
Click to collapse
Thanks for the feedback Compact, you are right I do tend to lose it a bit on the phone because the staff are obviously not trained on this phone and as they say time is money and I don't have hours to while away on the phone getting nowhere.

Timax_50 said:
Thanks for the info Sam
I am still only 50% the wiser...you say that hspl would enable me to use an Stock or cooked Rom but you say I have to use a stock Rom but there isn't one so what benefit is there to me if I can't install one because there isn't one? I might have some of the terminology wrong so please don't be too hard on me
Click to expand...
Click to collapse
Installing a HardSPL will unlock your phone so that you can install any ROM onto it - that includes stock HTC ROMs, cooked ROMs, or anything else.
Using HardSPL and/or installing a ROM other than the type was designed for (e.g. from your carrier if it's a carrier-branded phone) will void your warranty.
However, if your phone does develop a fault, then (assuming it is still functioning well enough that you can still flash it) you can use a stock ROM of the appropriate type to put both a legal ROM and a legal SPL back onto it, and leave your phone in a state where they can't tell it was ever flashed with anything naughty, and will thus have to honour your warranty after all.

hehe, its a minefield of confusion.
you can run any rom you like if you instal hspl (I'm) currently running a cooked rom on my o2 locked phone.... BUT ...should I need to send it back I have a copy off the official o2 rom as backup.
if I flash the o2 rom from the pc, it doesn't remove hspl, but if I flash it from the sd card it DOES remove hspl.
your problem is that there currently isn't a tmob rom for you to keep for backup to remove hspl (flashing from sd card the phone does id checks on the rom, hspl it doesn't)
with a gold card it lets you flash any official rom BUTT of course that doesn't help either because there still isn't a tmob for if you need to send it back.
hope that explains it better !do ask again if still confused.

samsamuel said:
with a gold card it lets you flash any official rom BUTT of course that doesn't help either because there still isn't a tmob for if you need to send it back.
hope that explains it better !do ask again if still confused.
Click to expand...
Click to collapse
I believe there are two official t-mobile roms to download - links can be found in the ROM forum.
I downloaded
RUU_Leo_TMO_UK_1.43.110.2_Radio_Signed_15.26.50.07U_2.04.50.22_2_Ship
as a backup before flashing. I think the other version is 1.43.<something else>
I've not actually tried it but i'm pretty sure you can trust it is what the uploader says it is.

josep54 said:
I believe there are two official t-mobile roms to download - links can be found in the ROM forum.
I downloaded
RUU_Leo_TMO_UK_1.43.110.2_Radio_Signed_15.26.50.07U_2.04.50.22_2_Ship
as a backup before flashing. I think the other version is 1.43.<something else>
I've not actually tried it but i'm pretty sure you can trust it is what the uploader says it is.
Click to expand...
Click to collapse
Ahhh I didnt look that hard, my o2 one is in the first link, never had to, , hehe.
@Timax_50 - there you go, to see if it works, download that, extract the exe file to a folder (dont run it) find the RUU_signed.nbh file (about 200 meg size) copy it to your sd card (fat 32 recommended) rename it leoimg.nbh, reset your phone to boot mode (vol down + tap power) and IF its the correct one, it will let you flash back to factory default. If it fails, its not the correct stock rom and it will stop.
If its good, you can hspl and if you ever need to remove the hspl, just do that sd card flash with that file.
If you run the update from the pc, even though it is a stock rom, it will NOT remove hspl, only if you do it sd card.

My O2 HD2, setup with t-mobile UK has the proxy setting ticked and works fine....
strange.

Yeah as someone else said... stick with the phone... as you get into it you'll find ways to do things. I still have the 1.43 ROM on my T-Mobile HD2 but I now have the phone doing most of what I want.