Database Users

phone contacts deleted after synching?????

Ever since I got my Magic, and because I didn't like the feature very much, I had the "sync contacts" option to off. I manually entered all the phone numbers & email I had, and was fine with it.
Then, today, I thought "oh, wth, i'll turn contact sync so that my gmail will also have my phone numbers and they'll be safe". little did I know.
For some inexplicable reasons, when synchronizing ended, my phone had downloaded all my google contacts BUT it had completely wiped out my existing phone contacts. At the "view" option in contacts, under the "phone" contacts it shows 0, and it does not recognise my call log or my sms list as sent by known numbers. Oh, and my phone contacts (neither the ones I had before sync, nor the couple I just entered after all this) do NOT show up in my google contacts AT ALL.
Is there any way at all to undo this? I want my phone contacts back!
Also, is this some sort of bug or error or does sync reallly wipe out all your phone contacts? if so, WHY THE HELL does it do that? I thought synch would be upload phone contacts to gmail, download gmail contacts to phone, keep all of htem in both places. isn't that the point?
In sort, why did this happen? I'm pretty sure it never asked me if I wanted to keep my phone contacts or anything...

It is strange that the contacts are removed from the phone.
My coincidence, yesterday just to check what was going to happen, I added a contact to my phone and I select the source as Google. Then I sync and went to the Gmail but no contact was present.
I closed google and open again the web page and now it appears. So it was a refresh/cache issue.
Only the contacts I've sync via HTC were set to Phone mode and I couldn't change them to Google so they were untouch on the phone and never went to google contacts.

contacts are wiped
surfmadpig said:
Ever since I got my Magic, and because I didn't like the feature very much, I had the "sync contacts" option to off. I manually entered all the phone numbers & email I had, and was fine with it.
Then, today, I thought "oh, wth, i'll turn contact sync so that my gmail will also have my phone numbers and they'll be safe". little did I know.
For some inexplicable reasons, when synchronizing ended, my phone had downloaded all my google contacts BUT it had completely wiped out my existing phone contacts. At the "view" option in contacts, under the "phone" contacts it shows 0, and it does not recognise my call log or my sms list as sent by known numbers. Oh, and my phone contacts (neither the ones I had before sync, nor the couple I just entered after all this) do NOT show up in my google contacts AT ALL.
Is there any way at all to undo this? I want my phone contacts back!
Also, is this some sort of bug or error or does sync reallly wipe out all your phone contacts? if so, WHY THE HELL does it do that? I thought synch would be upload phone contacts to gmail, download gmail contacts to phone, keep all of htem in both places. isn't that the point?
In sort, why did this happen? I'm pretty sure it never asked me if I wanted to keep my phone contacts or anything...
Click to expand...
Click to collapse
I have the same problem on my Google Nexus 5 device. I connect to Internet through a VPN and while connecting save a contact, surprisingly the contact was not deleted. I think it might be a serious bug. And I totally agree with the process of saving contact that you mentioned in your comment. The correct saving should save contact on phone and after synchronizing, contacts on the phone shall be uploaded on google contact. There should be a good harmony. But the present relationship between phone and google is damaging the contacts which are not saved before on your google account.

Facebook "Link Accounts" Creates Duplicate Contacts - Please help.

Hello,
I used the "link acounts" facility for the first time on my Leo last night, after having it working on my Touch Pro for a long time, rather than linking the accounts, it has created duplicate contacts in my phone...very, very annoying.
Is there any way of turning these leo/facebook-created contacts off or deleting them before I sync the phone with Outlook and have to go through and delete them all there?
Thanks,
Max.

Not sure how you managed to get it to create duplicates? All it does is link the contact on your phone with there face book. Worked fine on mine.
Edit: Just a thought are you showing your Sim Contacts as well? I found that enabled by default i think. So when i copied my contacts to the phone i had double. Maybe you are just using the contacts from the SIM but then linking them to facebook caused it to copy them over.

Nope, not using any contacts on the SIM, and I have no idea it either, but it didn't link accounts, it just created new contacts for the Facebook contacts, alongside my old contacts. The new Facebook versions have a small "F" (facebook) logo in the bottom left of their contact picture to indicate they are linked. The old contact doesn't.
Max.

Just in case anyone else has this problem, I sync'd my phone, ordered all the contacts in Outlook by "Created" date and then deleted the ones created by the Facebook link. Weirdly, the links were instantly transferred to the correct contacts and life can once again go on as we know it.
Thanks to bzdemes for the reply.

it happened for me too. not all the fb contact where duplicated but just some.. random... well i don't know why but i've deleted one (the one not linked).

Several duplicate contacts in Messaging

Guys
Does anybody else have a problem when composing a sms that when typing a recipient some contacts are duplicated (two of each) in the scroll list that appears and also contacts that I have deleted keep appearing (although they are no longer in the people app or synced with google.
In the people app I have unchecked Google and Sim contacts so I am not sure why this is happening?
any clues?

Yes. It is. In the appointment too I got 5,6 repeated duplicates. May be... I think it is because Tattoo sync with Google Calendar besides Outlook calendar, and even Google calendar & Outlook Calendar (2007) they maintained a no. of different calendars like My Calendar and outlook ... and... So, these things created duplicate entries at some points of conflict or something.
This is really annoying.

I wonder if this happens on the hero as well - it runs the same htc sense and htc messaging app - it could be worth posting this in the hero forum as well

ok the plot thickens on this one - I just used HTC sync with outlook for the 2nd time since getting the phone to see if that would get rid of the duplicate contacts in the messaging app.
Guess what - after the sync ive now got three of evry contact showing on the drop down list. Ive got a feeling that syncing with outlook is causing this.
The only way I can think of getting around this is to master reset the phone then only sync with gmail. Ireally dont want to have to do this - anyone got any better suggestions?

I saved all my contacts on the phone and deleted everything on the sim to get rid of the duplicates.

emeed said:
I saved all my contacts on the phone and deleted everything on the sim to get rid of the duplicates.
Click to expand...
Click to collapse
But actually it is not the question of duplicate from sim and phone.. I never save anything on sim... actually it happened while sync with MS Outlook 2007. But never complain before because I always sync with two PCs, one at home and another at my workplace.. and now it also sync with Google.. may be conflict from that...just guessing...
Anybody have some good explanation is welcome.

Just to let you know, this also happens on my HD2, the contacts from SIM and phone are displayed in messaging. This seems to be happening right across the board with sense. There must be a registry tweak or something to correct this? Anyone?

I know how to fix this
jporch316 said:
Guys
Does anybody else have a problem when composing a sms that when typing a recipient some contacts are duplicated (two of each) in the scroll list that appears and also contacts that I have deleted keep appearing (although they are no longer in the people app or synced with google.
In the people app I have unchecked Google and Sim contacts so I am not sure why this is happening?
any clues?
Click to expand...
Click to collapse
You copy all your sim, phone, twitter, facebook contacts to Google first...
Then delete contacts from all other accounts except Google.
Now if your syncd with google, you can open the contacts within gmail ( would be good if you do on PC ) and use the 'find duplicates & merge' button.
i had around 700 contacts which duplicated many a times to some 3000....
this saved me alot of effort...
refer to ScreenShots... Hit Thanks

after everything is merged in google, do you just leave everything not saved on the phone and sim, or can you import them back to the phone and eliminate the duplicates?

Duplicate Contacts and Other Questions!

Hi There!
I notice that since moving my sim card from my i8910 where I didn't have duplicate contacts, that when I installed it in my new hd2, I do have duplicates but can't determine why. Usually it's because you have both sim and phone contacts displayed, but I haven't copied them to the phone yet.
i am concerned about deleting them for fear of losing them.
Also I expected contacts and on my list at the bottom I have "people" instead, and when I "add contact" it creates a new blank contact.
Where is the contacts?

Really? No-one knows the answer or has had this problem before?

Bump? Anyone?

If you remove the SIM and boot your phone, do you still have the duplicates?

Lets clarify it, do you have double contacts on your sim?
Contacts on sim have different icon them contacts on phone, does all your contacts have the same icon?
Did you sync your phone with the pc?

kilrah said:
If you remove the SIM and boot your phone, do you still have the duplicates?
Click to expand...
Click to collapse
Nope, no contacts at all, Seems like the dupes are on the sim, though they don't show up as dupes on another phone I have here. Is there a nice tool for cleaning dupes off a sim?

Mikulec said:
Lets clarify it, do you have double contacts on your sim?
Contacts on sim have different icon them contacts on phone, does all your contacts have the same icon?
Did you sync your phone with the pc?
Click to expand...
Click to collapse
Never sync'd, but all contacts look like sim contacts.

That is quit weird, I think sktools has an option to scan and delete duplicate contasts, appointments, tasks, ... U can try it. Before that backup your contacts, just in case.

networkn said:
Really? No-one knows the answer or has had this problem before?
Click to expand...
Click to collapse
Why dont you just use Microsoft MyPhone to sync all contact info. When you log in to your account then on desktop pc just click the button "search for duplicates" and there you go. You also can add/edit/delete/... every single contact info via the web interace. And next time when you click sync in your phone the changes will be made to the contacts on your phone. (also u can sync the calender, pictures, videos, even the storage card...)
Microsoft MyPhone is probably the best thing MS invented for their phones. and it works soo soo good

I tried to use MS My Phone, the problem is that it won't sync contacts on my sim, and it appears this is where the duplicates are.
I need a tool that will allow me to edit sim contacts on my PC

Copy sim contacts to outlook, delete everything on card, sync with myphone, remove duplicates, copy back to sim? Don't know if that last step is possible though...
Anyway, I really wonder how one can still use SIM contacts for everything... I haven't used SIM contacts anymore for the past ~8 years...

I could actually kill someone right now.
I copied sim to contacts, contacts to My Phone. Deleted Sim Contacts (using sim manager which I didn't know deleted contacts as well), then sync'd to My Phone and now I have 0 contacts anywhere!
I didn't know know myphone was a one way sync, now I just lost 165 contacts!
I wonder what the chances of sim contacts recovery is?

I had another phone that had a copy of my contacts from 2 months ago. Thank the Gods! Not impressed with Windows Mobile and it's crappy Contact Management though!

networkn said:
I didn't know know myphone was a one way sync
Click to expand...
Click to collapse
It's not, but it's perfectly normal it acted that way. Sync works both ways, once you have set up a sync relationship, the modifications on one side will follow the ones on the other side. That's the whole point of syncing.
I.e if you modify/delete a contact on myphone, it will modifiy/delete it on the phone on next sync. If you modify/delete on the phone, next sync will apply that to myphone. As you deleted everything on the phone, it's normal that next sync deletes them on myphone too. It can't guess the deletion wasn't intentional... You should not have synced, but have either run a restore operation, or deleted/recreated the partnership checking that myphone overwrites device.
Every sync system works that way, not just winmo/outlook/myphone... you just need to learn it

networkn said:
I could actually kill someone right now.
I copied sim to contacts, contacts to My Phone. Deleted Sim Contacts (using sim manager which I didn't know deleted contacts as well), then sync'd to My Phone and now I have 0 contacts anywhere!
I didn't know know myphone was a one way sync, now I just lost 165 contacts!
I wonder what the chances of sim contacts recovery is?
Click to expand...
Click to collapse
Check the "Archive" section on the MyPhone website, they are in there.

[Q] Upload contacts to Gmail contacts

Hello,
I would like to upload ( & eventually sync. ) the contacts to GMail contacts.
I´m afraid to add GMail to automatic synchro, cause as far as I understand, it will double my contacts ?!
What do you think ?
Cheers

Ok after uploading do this:
Go to gmail and view your contacts. pres the "more actions" button above your contacts and choose "find & merge duplicates" this will merge the duplicates. i think this is what you mean.

Well, not completely. ( but your tip is interesting )
Main question is, how to upload to GMail ?

Where are they now? on the phone? on the SIM card? exported on a CSV file?

commodoor said:
Ok after uploading do this:
Go to gmail and view your contacts. pres the "more actions" button above your contacts and choose "find & merge duplicates" this will merge the duplicates. i think this is what you mean.
Click to expand...
Click to collapse
Thanks for your response. I have the similar question. So can you please explain it clearly to us:
* the contact sync will simply add the contact of my phone to Gmail contact list? or the 2 contact lists will emerge, then we can get a complete contact list on the phone and gmail?
* if I have the duplicated contacts on my phone, how to merge them?
Thanks.

im_iceman said:
Where are they now? on the phone? on the SIM card? exported on a CSV file?
Click to expand...
Click to collapse
Kind of have the same question. My contacts are now on the phone and the SIM card. After using "sync now" in the settings, I got my gmail contacts onto my phone, but not the phone contacts into gmail.
Is there some trick to do this?

I finally updated GMail using a .csv backup made by "Backup Contacts" found on market.
But I still wonder how to also synch. them ?

Hi,
What I did in your case, was:
First to backup all my phone contacts to outlook in my computer.
There I exported the contacts to a .csv file (like ChefChaudart said). With that file I imported the contacts to my gmail account. Meaning I have all my contacts (the ones I had in the phone and the ones I already had in gmail) all together in the email account.
Last I deleted the contacts in my phone, and syncronised with my gmail account. Now having all the contacts both in the phone and in gmail account.
It's not a fast way to do it, but I didn't found another way.
Cheers

You mean that if you do not delete the contacts on your phone at last step, everything will be duplicated ?

Yes - Once you have all your contacts on Gmail you don't need them on your phone.. it will sync to your phone from Gmail..
in the phone go to accounts and sync tick background data, and auto sync... job done.

Hi,
Yes, is as im_iceman says.
And maybe some of your contacts could merge. Meaning that if you had two contacts with the same name, one in the phone and the other in the email account, they could merge under the same name.
As im_iceman says, one you have them in your gmail account you don't need them on the phone, just sync and you'll have them all back in the phone, well organized, not duplicated nor merged.
Cheers

Bad, I would like to synchronize between all !
That means ;
Thunderbird <==> Phone Contact List <==> Google Contacts
But if I understand you clearly ;
Thunderbird <==> Phone Contact List 1
-----------------------Phone Contact List 2 <==> Google Contacts
Correct ?

Narud12 said:
Hi,
Yes, is as im_iceman says.
And maybe some of your contacts could merge. Meaning that if you had two contacts with the same name, one in the phone and the other in the email account, they could merge under the same name.
As im_iceman says, one you have them in your gmail account you don't need them on the phone, just sync and you'll have them all back in the phone, well organized, not duplicated nor merged.
Cheers
Click to expand...
Click to collapse
So I have to clear the contact list in my phone before sync with gmail?

ChefChaudart said:
Bad, I would like to synchronize between all !
That means ;
Thunderbird <==> Phone Contact List <==> Google Contacts
But if I understand you clearly ;
Thunderbird <==> Phone Contact List 1
-----------------------Phone Contact List 2 <==> Google Contacts
Correct ?
Click to expand...
Click to collapse
What I would do, and I actually did:
All contacts in Phone list ====> to Outlook (in your case Thunderbird) =====> now to gmail account *====> and now synchronize from gmail to the phone.
* When I had all contacts gathered in one place (gmail account) I deleted them from the phone.
piercewei said:
So I have to clear the contact list in my phone before sync with gmail?
Click to expand...
Click to collapse
Once you make sure you have all of your contacts in gmail, I would recomend you to delete them from the phone so after you synchronize with gmail you won't get your contacts duplicated, meaning that in your phone you would have every contact two times.
For obvious reasons, just in case both my phone AND gmail account fail at the same time or any other problem, I keep a backup of all my contacts in outlook.
Cheers

How to import facebook contacts to gmail ??
I m interested in birthdays... On my widget only birthdays from gmail account is shown so is there a way to import birthdays from facebook along with the contacts ???

doesn't work.. will be incorporated into the next update later this month..
Sent from The Arc!

im_iceman said:
doesn't work.. will be incorporated into the next update later this month..
Sent from The Arc!
Click to expand...
Click to collapse
Thanks... Will wait...!!!

Actually I wasn't quite right... you can sync contacts.. you just can't sync their birthday info and such like..

I'm not familiar with Thunderbird but.. can't you use Google as your primary source.. which syncs to your phone.. and the sync Thunderbird with either the live google account, or with the phone? Then you'll have everything you need..