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I got my phone and am quite happy with it so far. I am on the Rogers network in Canada. Everything works great except that incoming msg are showing up 5 hours behind on the time stamp which throws off my sms threads as my msg time stamp correct on the way out.
So if I sent a msg at 9PM and they reply it shows there reply the same day but at 4PM of the same day? Any ideas why this is happening? It's happening from any number I get a txt from.
Thanks
Anyone having this issue or is it just me? I know this has been an issue in the past on various WM units but I'm not sure what the fix is with 6.5?
Anyone help please?
Hi.
Not sure how this connects to your problem, but usually (always) when i send text messages everything is datestamped correctly.
But when I use Phonelog to log my calls to calendar it is 5 hours off.
I have been bugging the developer for years now. But I am the only one who this happens too.
sad face.
My timestamps are exactly 5 hours behind. What developer are you trying to reach? What do you think the issue is? I think it must be a WM 6.5 issue or an network time issue? I've read about this before with other devices, just not 6.5 devices yet.
Anyone?
I'll do some more google research.
This app.
Every update he makes it still is 5 hours off.
Maybe u could give this app a try.
Great app. Barely works when it;s 5 hours off every time...
http://www.infinityball.com/phonelog
Somewhere there is a post on his site with me asking him to fix it.
It would be cool if there was a solution for all of us.
No other app does the funky time stamping...
Maybe this link will help you:
http://forum.xda-developers.com/showthread.php?t=527587
i dont have timezone diff but i got this issue
1st sms (i send him) my time show 12.00
2nd sms (his replY) his time show 11.50 on my mobile
mea his sms is infront of my sms as i only can sort by time or by name
end up if i sort the thread by using "sort by time" the whole thread went message..
as u know which is my send sms with his sms reply
no fix for this?
Got a friend from Starhub who had this issue on his Treo Pro. I'm not certain if the fault lies with Starhub or WM!
cannot be network as this is very standard.....
sms time stamp should use mobile owner time as timestamp..
i dont have this issue when i use on htc diamond
banton56 said:
I got my phone and am quite happy with it so far. I am on the Rogers network in Canada. Everything works great except that incoming msg are showing up 5 hours behind on the time stamp which throws off my sms threads as my msg time stamp correct on the way out.
So if I sent a msg at 9PM and they reply it shows there reply the same day but at 4PM of the same day? Any ideas why this is happening? It's happening from any number I get a txt from.
Thanks
Click to expand...
Click to collapse
Hey, I have the exact problem, I am also using Rogers, and I also got the 5 hrs off. That makes all the msg received on the top.
Hope someone could help.
try this
it may work
Usually...
More often than not, SMS time stamping issues are something to do with the network provider BUT sometimes, it can be how the phone's SMS software is talking to the network provider.
I had a Nokia N96 be +6hrs out while a Samsung with exactly the same SIM card in it and thus on exactly the same network/account setup etc, the time stamping was perfectly correct.
I updated the ROM on the Nokia to a newer version and the time stamping was perfect again.
I highly recommend anyone experiencing SMS time stamping issues to apply the HTC SMS hotfix that became available in the past few days.
i applied the latest HTC sms hotfix but it dont work for me..
already email HTC to see they have any suggestion a not.
my friend clock is faster/slower than my by few min but it euff to mass up the whole chat as u dunno which is your ans with his reply... (to what i know is basic on friend mobile clock not the network as i tested with 2 mobile)
but it actually shouldn't work in this way as it should basic on our clock to go
i had email to HTC and herre is their reply (i havent try yet.. later than try)
Thank you for contacting HTC.
With regards to your query, please be advised to try:
1) Go from settings->menu->all settings->connections->connection setup->select country and operator->ok to reconfigurate the SIM card service
2) press call key->menu->options->band->select the network connection type and GSM/UTMS mode according to the network provider's settings
If still no avail, we are quite sorry that you will have to backup all the personal data you have on your device though synchronisation or backup tool and perform a hard reset to re-install the whole system for your phone.
After a hard reset, the device is restored to its default settings-the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile software and other pre-installed programs will remain
To perform hard reset,
setttings->menu->(all)settings->system tab->clear storage
Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us again.
We look forward to be of service to you again.
Best regards.
HTC
Hotline: 1800 238 7788
Service Hours : 8 am - 8 pm, Monday - Saturday (except Public Holidays)
i tested.. it not working
i give up.. i decide to disable htc messages
im also on Rogers with the HD2 but i found a fix for this.
I was having my SMS come in with -5 hours on them as well, but after applying this registry change everything is working out (You also need to Soft Reset before the changes kick in)
Just edit the registry and set the value to 0
HKLM\Software\OEM\PhoneSetting\TrustTimeZoneField = 0x00000000(0)
Sorry i cant find the original thread where I got this fix, so dont account me for the credit!
Hope this helps!
**EDIT
i found the thread, it was in the Kaiser forum:
http://forum.xda-developers.com/showthread.php?t=374956&page=15
Thanks/Credits to Dangerously.
Talking to HTC support by e-mail is like talking to babies or monkeys. I recently tried to report 3 bugs, the answer I got back was ridiculous, the support person obviously was not able to read, only giving one-line answers, that were totally beside the point. Replying did not make it better. Maybe they are using children in the countryside in China posting random standardized answers.
I have since sold my HD2 because without reliable SMS I cannot conduct business, and a company that are so incompentent that you cannot even file bug reports is not worth any of your money.
Also, the description to the SMS "fix" that has been published on their website, completely ignoring to tell what problems it fixes, makes me think they have employed some pretty incompetent people. Any company with the slightest bit of self respect knows that when they issue a patch of fix, they must tell what was wrong and what it fixes.
i dont have -5hr but the timestamp which send by friend is not match with me.. it seen like all reply sms from frienz are using their mobile timestamp rather than my...
Bakedbread said:
im also on Rogers with the HD2 but i found a fix for this.
I was having my SMS come in with -5 hours on them as well, but after applying this registry change everything is working out (You also need to Soft Reset before the changes kick in)
Just edit the registry and set the value to 0
HKLM\Software\OEM\PhoneSetting\TrustTimeZoneField = 0x00000000(0)
Sorry i cant find the original thread where I got this fix, so dont account me for the credit!
Hope this helps!
**EDIT
i found the thread, it was in the Kaiser forum:
http://forum.xda-developers.com/showthread.php?t=374956&page=15
Thanks/Credits to Dangerously.
Click to expand...
Click to collapse
I very, very sad....
I can't view list of SMS
I can't answer to SMS without 5-10sec timeout
I can't use default interface for SMS
Its terrible.
If you ready to answer me about this with thread when swith to default mode, you must to know that I've tried this and I lost MMS.
I can't use only SMS without MMS.....
Plz, help. Who sovle this problem, help.....
.
+1 it's to sad. I've had the phone for 3 weeks now, and i'm waiting on HTC to fix this terrible issue (this and the alarm issue..)
i still have to use Nokia N86 as my primary phone, because like you, i want both MMS and SMS. HTC please??
Guys,
If this issue is really of concern to you do the following:
- write to HTC so they know that there is still a problem out there for some users.
- implement this fix here http://forum.xda-developers.com/showthread.php?t=584696 (see the last post f you want to solve the MMS issue).
WB
Same here!!
What I am doing now as a workaround is using PowerSMS (http://download.cnet.com/PowerSMS/3000-10440_4-10920088.html).
It allows you to make a full backup (among others) of your SMS (inbox and sent items) and restore them anytime with the option to delete them after backing up.
Regarding the amount of use you can backup SMS you don't need anymore. It's really quick.
I'm doing this once/twice in a week and the sms app is responding. According to the amount of sms you send/receive you can screw it up and down;-)
I receive round about 10 sms each day and send ~10 sms pro day.
But as I said. It's not really a solution but a little apsirin for my headache!
Cheers,
LEE
P.S. beside all these, this powerSMS is a really nice app (e.g schedule SMS ) .
Theoretically you could also use MyPhone to sync up with your online account and then sync back to device if you want to backup and flash a new rom.
BLAST3RR said:
Theoretically you could also use MyPhone to sync up with your online account and then sync back to device if you want to backup and flash a new rom.
Click to expand...
Click to collapse
I use MyPhone on a daily basis (it automatically backs up everything except my storage card at 4am). It also allows you to archive text messages online, and you can then delete them from your online store and it automatically deletes them from your phone during the next sync. Doing this, I never have problems with my SMS or MMS, as I keep the number of messages down. I've got over 2000 messages archived on MyPhone (accessible via the web interface), and about 100 on my phone at the moment. Once there's a 100% fix in place, I can restore the archive and they will get put back on my phone automatically.
If any of you are having problems, have you done what wacky.banana suggested? That thread seems to have resolved the issue for the majority of people. Okay it's not ideal, but until HTC fix this then we have to make do with what we have.
I dont understand why you told about Backup SMS? I have not problem with backup.... I have problem with SMS messaging.
As i wrote above, I can't get normal communication by the SMS.
Henry_Lee said:
I dont understand why you told about Backup SMS? I have not problem with backup.... I have problem with SMS messaging.
As i wrote above, I can't get normal communication by the SMS.
Click to expand...
Click to collapse
Henry_Lee,
What JohnCMolyneaux is trying to tell you is that your problem is probably being caused by the HTC SMS application not being able to cope with too many texts on your phone. Its a well known problem and produces the symptoms you have (search for SMS problem on XDA and you will find lots of threads on this).
What he was trying to say was that if you backup your texts online then delete all of them off the phone but the bare essentials then you stand a better chance of getting the HTC SMS app to work.
An even better solution is the one I set out above.
There's no more on offer here I'm afraid. It's either one of the 2 solutions above or you live with it.
WB
I have only 10-20 SMS on my phone and get problem even with 1-5 SMS.
I already wrote to HTC support service but I think someone solve problem....
I never had any problem .. I know it's not being helpful, but just so you know.
now that hspl & sspl is out with several cooked ROMs, is there any ROM that solves this issue? or will there be any ? becuz this is the only issue anoying me right now, and i kind of don't see why to flash ROMs only becuz of their skin :S
I have two major issues with this phone, 1. some sms messages doesen't get sent, they're stuck in the outbox. 2. the alarm clock isn't reliable at all.
Sendt an e-mail to HTC and got this answer: (i did include in the e-mail the fact that i have installed the hotfix)
Dear HTC Customer
HTC is aware of this now, and working on a solution. Thank you for your patience
shu8i said:
now that hspl & sspl is out with several cooked ROMs, is there any ROM that solves this issue? or will there be any ? becuz this is the only issue anoying me right now, and i kind of don't see why to flash ROMs only becuz of their skin :S
Click to expand...
Click to collapse
Yes, I waiting for normal ROM. But now i dont see any famouse ROM Developers like BePe, just some young staff....
And nobody say that his ROM is fix the SMS problem. Just "added all last software".... Its not good way for ROM crwation.
Henry_Lee said:
But now i dont see any famouse ROM Developers like BePe, just some young staff....
Click to expand...
Click to collapse
Never heard of Miri then?
Henry_Lee said:
Yes, I waiting for normal ROM. But now i dont see any famouse ROM Developers like BePe, just some young staff....
And nobody say that his ROM is fix the SMS problem. Just "added all last software".... Its not good way for ROM crwation.
Click to expand...
Click to collapse
Well, this will not easily be solved by a simple rom fix.... It's a fundamental error in the sense 2.5 msging. The alternatives aren't perfect either (there is a sense 2.1 workaround which has some bugs as well as the 'disable sense' option which isn't all that for some).
Afaik custom roms usually are stripped, updated, modified and tweaked and no core fixes which are the resposibility of HTC.
Henry_Lee,
I found a solution for my SMS problem, which was quite similar to yours I think:
- not able to send (new) or answer messages
- not able to see message history
- not able to go to 'more' for more options
First of all I wrote an email to HTC as well, but they didn't seem to understand my problem or care about it. They answered a hotfix
would be available soon, but that was a hotfix to solve the other SMS problem where messages didn't get sent immediately etc..
However, once this was released I downloaded it and installed it onto my HD2, result: wasted my time (as I expected really...).
Because HTC didn't respond to my next messages anymore (therefore I assume they don't really care) I started to try a couple of things
myself:
1. Made a backup using SBP Backup software excluding a backup of the registry in System Data
2. Performed a hard reset
3. Installed ROM upgrade (in my case it was Netherlands 1.48.404.2)
4. Installed SMS Function Update
5. Re-installed most of the files in the backup in ROM Upgrade Mode, apart from System Data (use Customize Restore)
Result: problem(s) solved!
SMS works like a charm again, as it did when I just bought the phone.
Just disappointed in the way the HTC customer service desk works (or doesn't work...). Still, it's not just HTC's CS, Nokia excels in their
stupidity, one of the reasons I got a HTC phone this time. Let's hope I won't have to contact any of them again soon...
Hope this helps!
Brgds,
Paul
Polvito said:
Result: problem(s) solved!
Click to expand...
Click to collapse
How long has the problem been solved? I found this problem after 3 weeks with my device. A hard reset (or equally a ROM flash) would surely cause the equivalent. You may see the problem reappear, as I did after a week, after the 1.48 "upgrade".
johncmolyneux said:
How long has the problem been solved?
Click to expand...
Click to collapse
The SMS function has been up and running for about 3 weeks now. And like I mentioned earlier I have also upgraded the ROM version, no problems since.
Many messages have been sent and received meanwhile so at the moment I'm confident the problem has been solved properly. If not I will let y'all know!
Brgds,
Paul
I do sympathize with those having SMS issues. Have you all consider possibility is hardware issue as you also notice there are guys in the forum saying they do not have such issues. I am one of them. I have been using the HD2 for 38 days already. On day one I restore about 800 sms into my phone. There was NO lag and the SMS were all displayed within 10+ secs ( one time lag to display ). Subsequent no more such lag as was instant display when I access it
SMS stuck in outbox only one time ( few minutes ) - I discounted it off, as I just reach another country
daily I send/recieve about 20-30 SMS : till today I NEVER encountered SMS stuck in outbox. SMS was also immediately displayed in PEOPLE tab ( found many users complain very slow to load ). I only face this issue few days ago on the cooked rom based on Leo 2.0 build 28*** ; I change back to rom based on build 2188## - no more such issue
Till today I NEVER even bother to install the SMS hotfix - see no need of it
johncmolyneux said:
Never heard of Miri then?
Click to expand...
Click to collapse
Heard, but I will wait normal SPL and Bepe.
When I had HTC Cruise I tried many ROMs and Miri's too, but only Bepe to cook ROM like my taste.
Looks like HSPL is ready. isnt?
Hi all,
I'm using the factory Messages program & I noticed that in some conversations (not all) my replies are misplaced.
They should be the last message in the threaded sms, but they're not.
I did a hard reset, but am still having the same problems.
Please advice,
D
Are you using a 3rd party sms app? What ROM are you using?
Have the same issue - factory, bone stock device. All my incoming SMS's are 4 hours behind, so they often show up far before my latest outgoing SMS in a conversation.
Some people recommended changing your time-zone around to adjust for the difference when I searched around, but then the rest of my phone gets messed, e.g. email timestamps are then wrong.
It's a network issue I think. I have an unlocked TELUS HTC Hero and an unlocked Virgin Mobile HTC Legend and both suffer the same timestamp problem (mine is 4 hours behind) when used on Rogers Wireless. I thought it might be an Android related problem, but my Sony Ericsson X10 didn't have the problem. /shrug
There is an app that will fix the problem though. Search for “SMS Time Fix” by Matthew Precious.
I'm using stock app. stock ROM.
Right now my setting is:
Menu > Settings > Date & time > Automatic (Use network-provided values).
I'm gonna un-check Automatic & select my own timezone see if that fixes the issue.
Will report back.
Thanks all.
D
Everything stock here too. Try the app posted above to fix it.
ok,
downloaded & installed the SMS Time Fix by Matthew Precious.
But now I have another problem:
When the newly incoming message arrives, it'll show on the status bar. When I pull down the bar to go to that message, I can't find it. meaning the new message is deleted automatically.
The only program I can blame is the SMS Time Fix program.
I uninstalled the program, & so far so good.
weird..
D
thank you in advance. I have an LG g2 d802 which I purchased through Amazon. The phone was working perfectly in the US with AT&T. I then brought the phone to Venezuela where I tried using SIM cards from two different carriers. With both carriers I have the same problem. When sending or receiving an SMS message, whichever app I have set as the default app crashes with no way to send a report, just a dialog box saying the app crashed. I tried wiping the phone from the phone's settings user interface, as well as installing t w r p and wiping from that. I have tried 2 different firmwares for the 802 which I found on the internet, with different version numbers of the system, and still the same problem. Does anyone have any ideas of what I could still try at this point to get messaging working?
Thanks
Greg
wow! No one has any suggestions? Anything would be appreciated!
Can you logcat it maybe? Try to pull out your simcard, flash the right kk basebands flash the rom and reboot and reinsert the simcard again maybe it works normally then. I will think of some ideas and i will repost it here again.
Maybe you need to do some build.prop modifications to set the region or what. Does your phone says to which cellular network is connected?
thank you so much! The phone has no sim card, and you can't pull the battery. I did install wildcat and I'm seeing a lot of errors relating to the telecommunications database not being available. Now I'm seeing things like 08-22 12:01:32.128 E/DatabaseUtils(1583): ¿at com.android.providers.telephony.MmsSmsProvider.getThreadId(MmsSmsProvider.java:1332)
thanks again for the reply. I believe the phone was originally from Singapore as it had SingTel apps on it. I have tried flashing a few stockroms from other regions but nothing has worked. I'm going to have to read up about the KKbuild and build prop as those are new terms to me.
Update - I tried using build prop editor to change the locale region from u_s to venezuela and it keeps default thing back to u_s. Maybe this is part of the problem? I did use the phone on a_t_&_t network before bring it to venezuela.
wulsic said:
Can you logcat it maybe? Try to pull out your simcard, flash the right kk basebands flash the rom and reboot and reinsert the simcard again maybe it works normally then. I will think of some ideas and i will repost it here again.
Maybe you need to do some build.prop modifications to set the region or what. Does your phone says to which cellular network is connected?
Click to expand...
Click to collapse
yes my phone does show the network it is connected to, and I can make calls just fine and I can even use the data connection. there are two carriers here in Venezuela for which I have SIM cards, with one of the carriers I am able to receive the carrier's SMS messages which show my remaining prepaid credit, but other messages from other sources crash the messaging app. With the other SIM card I have, even the messages from the carrier crash the messaging apps. So with one carrier it almost works.
I'm in a part of the country with very poor internet but in early September I will have good access and can download roms etc and can follow the instructions you gave me. Thank you! Greg
takoateli said:
yes my phone does show the network it is connected to, and I can make calls just fine and I can even use the data connection. there are two carriers here in Venezuela for which I have SIM cards, with one of the carriers I am able to receive the carrier's SMS messages which show my remaining prepaid credit, but other messages from other sources crash the messaging app. With the other SIM card I have, even the messages from the carrier crash the messaging apps. So with one carrier it almost works.
I'm in a part of the country with very poor internet but in early September I will have good access and can download roms etc and can follow the instructions you gave me. Thank you! Greg
Click to expand...
Click to collapse
Ahh alright, sorry for late reaction. I will try to make some research on it when i have free time again cause school starts again and i still have to finish android projects could you quote me if you have a response? cause then i won't forget this thread and i will get an notification about it.
takoateli said:
Update - I tried using build prop editor to change the locale region from u_s to venezuela and it keeps default thing back to u_s. Maybe this is part of the problem? I did use the phone on a_t_&_t network before bring it to venezuela.
Click to expand...
Click to collapse
i'm from venezuela too and had the same problem with the D800, download textra from the play store, make it your default SMS app, it's free, it works well and it will fix the problem
Gemc666 said:
i'm from venezuela too and had the same problem with the D800, download textra from the play store, make it your default SMS app, it's free, it works well and it will fix the problem
Click to expand...
Click to collapse
Nice to see other people also coming up with fixes i didnt thought about an 3rd party sms app yet ;D.
@takoateli could you post an full logcat? Then i could look into it maybe. Use for the time the textra app which Gemc has introduced. I hope that your problem is going to get solved soon
wulsic said:
Nice to see other people also coming up with fixes i didnt thought about an 3rd party sms app yet ;D.
Click to expand...
Click to collapse
hehe thanks, for some reason that's the only 1 that works btw, not even hangouts or handcent sms work
have 2 weeks trying to figure out why
Gemc666 said:
i'm from venezuela too and had the same problem with the D800, download textra from the play store, make it your default SMS app, it's free, it works well and it will fix the problem
Click to expand...
Click to collapse
Thank you so much! That did it! What's interesting is that before installing that app my phone would not automatically get the APN information from the sim cards. I had to enter it manually. After installing the app now the phone gets the APN information from sim cards. So not only does installing that app fix the problem with messaging crashing, but it restore is the proper interaction with the sim cards. Obviously that app contains something that's missing from the stock l_g firmware.
MY girlfriend bought this phone a month ago.
There were problems from the start - sometimes, but rarely, she didnt receive notifications from both IM's she is using, Viber and Whatsapp. Only when she enters the app, she sees that there are actually new messages - I checked Emotion UI settings for Battery manager and both apps are protected from the start (should work in the background). It wasnt such a big deal until today when she noticed that not a single message (7 viber and 2 whatsapp messages) didnt "go through" and only when the app is opened, she sees the message received. On top of that, problem got even bigger in the evening - in the middle of chat session, she doesnt even receive messages, until certain delay. I checked, it was not mobile data/wifi issue as everything else was working fine, one phone next to another, I send her a message and her's phone doesnt receive, while her phone is pretty much able to run a 1080p video from YT
Any solution to this .. ? she needs Viber very much as her work group from her job uses Viber extensively and she cant afford to miss new messages
tried: restarting, checking for EUI blocking apps, checked data/wifi for always ON on sleep, checked everything there is ..
pls help XDA!
Have u allowed notifications? Go to settings/apps and find whatsapp there.Tap on Notifications and Allow Notifications.
I have this same problem with others apps I tried ever everything, I think it's problem with Huawei optimizations (same says others, maybe this will be fixed in Android N).
i had a similar problem with my other apps...i just made them system apps... you need root for it, but no problems since
I Dont have any such issue.I Have tried sending Whatsapp message on my phone from another phone and it gave me notification instantly.
I'm using Viber, Telegram and whatsapp on this phone and I don't have such issues.... I'm not using any of the battery management or optimization apps by the way.
Sent from my vivo V3 using XDA-Developers mobile app
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
Timura said:
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
Click to expand...
Click to collapse
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
snapdesign said:
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
Click to expand...
Click to collapse
it worked for me when adding the apps i was having problems with to the phone manager exceptions
pewtel said:
it worked for me when adding the apps i was having problems with to the phone manager exceptions
Click to expand...
Click to collapse
i have the similair problem
i add the apps to protected apps but nothing changes, still no notifications
any new solutions, maybe?
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
TheKingOfPain said:
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
Click to expand...
Click to collapse
I have checked and power plan is on performance..., still no notifications
Yeah, it happens to be broken on Performance too.
Damn phone.
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
daviderules said:
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
Click to expand...
Click to collapse
Guys found a solution for the problem but need somebody to test to confirm. I connect VPN with opera max or other VPN app and then i get notifications as normal with mobile data. Anybody who can try and see if it works for them too?
I've had the same issue with mine since I got it. In my case I'm not using WhatsApp but Ebay and Amazon Seller apps. So that means that the problem is the phone, not something specific to any app. I often get a backlog of notifications when I unlock it, all at once.
I've tried every bit of advice offered in this thread and elsewhere. I'm now trying the Opera Max app - it could well be a useful work-around. I suppose if something changes the way it communicates by adding a proxy then it may be enough to bypass whatever thing is causing the problem, hopefully just until Huawei get round to actually fixing this widespread problem.
Hello!
Regarding push notifications issue i have some news.
- on P9 Lite, VNS-L21, new stock with B114 firmware, whatsapp, skype, gmail - works fine on both profiles (smart and performance)
- after a few days i make update from B114 to B120, B131 and B151 firmware and that issue appear only at whatsapp (skype and gmail work fine)
- first workaround was to maintain active whatapp application when device enter in sleep, simply start application and notifications appears.
- second workaround is to revert firmware to B114 version on wich my device work fine with whatsapp.
- final workaround is in Huawei yard....
PS: if whatsapp is closed notifications appear when i open application, not when i wake up device...
My firmware is VNS-L31C432B130 which I installed manually, using the procedure on this forum. I did this to enable the second SIM, as for some stupid reason they disable this feature on UK phones, and Carphone Warehouse don't tell you about it when you order one.
It looks like it's pretty widespread though - there seem to be lots of reports on the web, so I don't think I've caused this problem.
I got a notification from the eBay App over 2 hours late this morning, after I installed Opera Max the other day. It's possible that this was an error at ebay's end though - their IT systems can be quite random sometimes anyway, so I wouldn't take this as evidence that Opera Max doesn't fix the problem! There are far too many variables in the chain to conclude anything really.
However, I've just manually updated the firmware from VNS-L31C432B130 to VNS-L31C432B151. I've checked and all my app and performance power settings are still set OK.
If my phone now starts working properly then I won't know whether Opera Max or the firmware update fixed it. If so then I'll try uninstalling Opera Max so I can report back here on it.
Update: after a few reinstall of B122, B131 and B151 firmware, notifications of whatsapp works again properly, but now i have problem of syncing yahoo mail account (sync error)....