Database Users

Broken Screen Because of Heat?

Hi guys
I had a weird problem with the screen of my P3600...
I was using it as a gps with tomtom in a friends car, and that moment i had it screen down and was just supporting it with my hand on my leg. I was holding it gently and had no pressure on it!
I had turned of the screen and since we were on a highway i was just waiting for the exit witch was still a bit far. Around 5-10 minutes latter i turn around the phone and to my surprise the screen had 2 horizontal cracks all the way from one side to the other... The screen is still 100% visible and there were no liquid crystals spill, but 80% of the screen has no touch sensibility.
Resons why this happened? I would assume heat, since it was connected to the car lighter, and was on my leg, and also it was arround 35ºC... But then again, it wasn't unbearably hot, only warm... If it was because of this, i believe it has to be a factory fault. The screen has to be able to sustain more heat than this.
I've send it to RMA, but I'm afraid they just deny it saying it was because of a drop. There are no marks on the phone as it never dropped on the ground!
Anyway... Can you guys point me out to some site that sells spare screens for my P3600? I want to check out the prices so i have a better idea if they decide to charge for the repair, if they are charging too much, and if it's worth doing it myself.
Thanks in advance for any help!
(Sorry about my English )

im really desapointed about it, generally screens cost pretty much, i dont suggest buying new, asumming you have never drop the pda, you have to put press on them to change the screen with the warranty, go to other service poits and ask, they have to change the screen tell them to check everything inseide the phone first ( they can see if enything else is moved ( that means there was a drop) if not, they cant refuse to change the screen)
fixing it by your self seems to be hard.. ... i dont know... try harder making them change it free of charge...

similar problem
Last week when playing a game suddenly the screen went black and a couple of large cracks appeared on the screen. sound and phone were working but no picture.
I got the pda from my company and got it replaced right away, was told it was a known problem(in my company with a couple of hundred P3600 users)

Sorry for OT but I have to say it must be a cool company...

Two issues with my Touch HD

Hi, ive experienced two issues with my Touch HD, one of them is that the phone calls get disconnected at a random time. I can talk for 5 minutes and suddenly the phone shuts down the call... And the other issue is with the screen, wich is demonstrated on the attached picture. It comes and goes, so its not persistant but it looks really bad on the screen when its there. The attached picture is coming from a Diamond, and it looks exactly like the problem I have on my Touch HD.
Can anyone confirm this and perhaps come up with a solution?
Thanks

Hello
If you have the protection foil adhesed to your screen it could definitely be that...
Consider that your device heats up when charging or while you do lot of stuff with it - hardware heats up and the glue or whatever it is comes off so your foil does the same
My friend had the foil on but got really fed with it so he just took it off and no more stuff like that on your screen...
If you do not have this foil it is probably a HW issue with your screen thus you should get it replaced - whole device of course....
hope I helped...

about random dropping the calls there are several discusiions around. just use search option!
hint:
try to change settings-phone-band-network type from auto to just gsm
3g is known as often drop the quality and maybe your phone try to switch from 3g to gsm.
if this is not the situation, look around, maybe someone found the solution
about the rainbow stain, could it be just moisture caused by moving from cold temperature to warm temperature?
is it still there if your phone is out in cold air? did you noticed if the stain is always there or it occurs only when the phone became hot?
if this is the situation, you have to remove the shield from screen and install it (or a new one) again but on a dry screen.
if you don't have a screen protector, then your problem is more complicated as the moisture is between your screen layers and can be changed only at a htc service center

I also read somwhere (forgot where) that the rainbow stain can be caused by pressure
yours is a very neat rectangle
does it always appear in the same place ?
when the pressure releases later it can then vanish

this is the link, it also explains how to solve the stain issue
http://forum.xda-developers.com/showthread.php?t=468840&highlight=oil+stain

Sopis said:
Hello
If you have the protection foil adhesed to your screen it could definitely be that...
Consider that your device heats up when charging or while you do lot of stuff with it - hardware heats up and the glue or whatever it is comes off so your foil does the same
My friend had the foil on but got really fed with it so he just took it off and no more stuff like that on your screen...
If you do not have this foil it is probably a HW issue with your screen thus you should get it replaced - whole device of course....
hope I helped...
Click to expand...
Click to collapse
Hi Sopis, no I dont have the protection foil on my screen, its not the issue here, but thanks for your idea.

zesper said:
this is the link, it also explains how to solve the stain issue
http://forum.xda-developers.com/showthread.php?t=468840&highlight=oil+stain
Click to expand...
Click to collapse
Zesper, thanks for the link.. this is the issue with my Touch HD. Its now shipped for repair and I hope the warranty will cover it. The funny thing here is that the problem comes and goes.
Regarding the dropping calls, ill try with the switch to gsm, once its back again from repair.
Thanks

my touch shows only white screen

hay from today morning my htc touch shows a white screen and a crack on the bottom corner of the screen.i am sure that it dint fell down.
then what may be the problem?
anyone knows pls tell me...

white screen?
When you turn on your phone, there is no smart mobility.
Crack?
Is that an LCD problem?

i have the same problem with the WHITE SCREEN. bought my ELF 3450 second hand over the net. i am from the Philippines by the way and HTC units are not yet very common here and also the parts/accessories. it worked fine for about 3 months with minor problems such as Auto-Restart/Auto Power On/OFf which was solved using the "plastic on the OMAP chip method" - tnx for the forum for the info by the way and charging problems which was also solved by buying me a aftermarket charger. but recently the problem of AUTO OFF occurred again until it did not work at all. so, i tried to check the Plastic over my chip but to no avail the fone was dead. so, i decided to head to one of our local cellphone repair shops and have my OMAP heated thinking that maybe there are just contact points inside who became loose. when we tried to power on it was good for a few minutes then i noticed the screen went darker and darker and then it was all WHITE. we restarted it but it's just WHITE. tried to send messages and call it but there is no response from the fone. i'm afraid i toast it bad or may be it's just the LCD who got toasted, i am clueless.
CAN SOMEBODY PLEASE HELP ME WITHMY PROBLEM. CAN I GIVE LIFE BACK TO MY ELF? WHAT'S THE CHEAPEST & BEST SOLUTION TO THIS? THANX ...

Generally white screen problem are caused by defects in flex connecting the LCD to the mainboard or the connector itself. Try to disconnect and reconnect the LCD, if doesn't work - replace the LCD.

kimberhunt said:
i have the same problem with the WHITE SCREEN. bought my ELF 3450 second hand over the net. i am from the Philippines by the way and HTC units are not yet very common here and also the parts/accessories. it worked fine for about 3 months with minor problems such as Auto-Restart/Auto Power On/OFf which was solved using the "plastic on the OMAP chip method" - tnx for the forum for the info by the way and charging problems which was also solved by buying me a aftermarket charger. but recently the problem of AUTO OFF occurred again until it did not work at all. so, i tried to check the Plastic over my chip but to no avail the fone was dead. so, i decided to head to one of our local cellphone repair shops and have my OMAP heated thinking that maybe there are just contact points inside who became loose. when we tried to power on it was good for a few minutes then i noticed the screen went darker and darker and then it was all WHITE. we restarted it but it's just WHITE. tried to send messages and call it but there is no response from the fone. i'm afraid i toast it bad or may be it's just the LCD who got toasted, i am clueless.
CAN SOMEBODY PLEASE HELP ME WITHMY PROBLEM. CAN I GIVE LIFE BACK TO MY ELF? WHAT'S THE CHEAPEST & BEST SOLUTION TO THIS? THANX ...
Click to expand...
Click to collapse
You warmed the OMAP? Interesting....

This problem sounds really complicated.
And im quite surprised of your 'warming' method.

I've had the exact same problem combined with the fact that my touch was resetting constantly. I was about a minute away from throwing it out of the window when I tried the plastic-piece-on-omap processor-technique described in one of the threads here. It solved the rebooting problem, but not the white screen issue. After a very frustrating couple of days where the screen started to blink and shake and then eventually turned to white alltogether, I lowered my brightness to the second stop from start, and since then I haven't experienced the white screen anymore. I believe it is heatrelated.
Whilst not being a full solution to the problem, at least it renders the phone usable.
Hope this helps anyone.

Heating the device very seldomly solves anything, but causes more problems that you originally started with.

iam using htc touch (p 3450) for nearly 18 months . (bought & using it in india ) my hand set fell two times in water and about 15 times fell on the floor (from shirt pocket) . still its working fine .
and iam using "opera mini " for browsing the internet . for some sites iam using "opera mobile " . when iam on opera mini , continueously for long ours , suddenly it turns white . never come to normal screen unless restarted . but it happens sometimes , may be because of memory or heating up of some H/W .

Hi hotchamo,
my htc touch elf hat a similary issue, and my father just "wringed" it gently until the white screen disappeared. You should try it carefully, since it may help and it won't harm. Just take in in both hands and turn them in the opposite direction, so that the case gets slightly twisted.
If that doesn't help you should open it and check the LCD flat cable connector...
Best regards,
scheutak

Again - flex connector problem. 'Wringing' it gently will eventually result in your LCD cracking, by all means - go for it, it will solve your white screen problem. Permanently.

[Q] Desire HD - Random screen behaviour

Has anyone else found that occasionally the screen starts going mad? I will unlock the phone and suddenly it starts going into various menu options, brings up a browser or brings up widget settings. It's as if there is an invisible finger using the screen, although it's so fast it's as if there is a buffer of actions.
I'm not sure what causes it, but a colleague has a Samsung Galaxy and reckons he gets it when moisture gets on the screen. My screen has never been wet or near anything wet.
Additionally, I've noticed it was happening just now when I was charging the phone via USB. When I unplugged it the behaviour stopped.
Anyone else?
Yao

Never had that before , maybe a application you installed that is acting wierd?
I had a application installed that just drained my batt like hell.
I also reboot the phone after heavy duty, meaning using the explorer , games, ....

me too!
I'm getting the same problem at the moment. It takes me about 5 attempts to unlock the screen. Once I'm in, sometimes it responds to my touch, sometimes it doesn't, other times it just does random stuff. It's making the phone totally unusable .
I got the phone on Monday (3 days ago) this is the first time it happened. I'm sat in a cafe atm and it's quite humid in here; if it's a problem with moisture could the humidity explain it?
I once had a similar problem with an ipod touch after it had been in a bag with a leaking water bottle. It went OK by itself after a few hours.
Anybody else got any thoughts?
Thanks
Damian.

The thing that I had to get used to was gripping the phone properly. The lower right quarter of my right hand is a bit chubby, so when I gripped the phone my palm ended up wrapping around the phone and resting on the screen somewhat. This would result in the screen not always unlocking right, sometimes selecting widgets and icons on my homescreen, restricting scrolling in the browser and random text entry.
Since I've altered my grip I don't get those problems any more.

My tattoo does this all the time....
Looks like exposing the phone to extreme conditions like heat or humidity makes this...
I used to keep my phone next to my Burning furnace i7 HP laptop and there is an LCD leak now on the screen :-(...since i noticed the leak, the phone started behaving more cranky....

update ...
Just to give an update, my phone is OK again now. By the time I got home a few hours later it had sorted itself out.
It's a HTC Desire HD, btw.
Damian

I had the same problem when I used a non-HTC charger.

Same problem here happens when charging with the original charger, when tyring another HTC charger with the same model number the problem is gone.
My guess is the charger that came with the phone is defective.
A workaround: I'm using a case for my DHD, when this problem happens I can get the screen to act normal by keeping the phones body (metal part) in direct contact with my hand.

area on the screen without touch

Hi all
I face of with a litle problem I have from some days a area of screean without touch haw can i repear this is this soft isue. I was traing few roms with the same result

florek235 said:
Hi all
I face of with a litle problem I have from some days a area of screean without touch haw can i repear this is this soft isue. I was traing few roms with the same result
Click to expand...
Click to collapse
Next time I recommend you use the search function... This has been discussed several times.
But yeah, you are not alone... This is a common problem or defect on the LG G2 (all variants). A few days ago I got the same problem where just a part of the top of the screen does not respond to touch.
As far as I could tell, the only solution is to replace the whole screen assembly or just the touch screen, but the replacing just the touch screen requires so much delicate and specialized work since the screen and the touchscreen are glued together so I recommend investing on a new screen-touchscreen replacement that will set you back about $80 USD but easier to replace by yourself.
I've been trying to figure what could have caused this on my G2 since I've never dropped it, but there are two possible scenarios for me:
1. A few days ago I was on a call on a very VERY hot and humid day, I was sweating like a pig and when I was on the phone, I noticed the receiver stopped working due to sweat coming into the speaker. I was stupid enough to blow into it trying to clear it, of course it didn't work but once it dried, the speaker worked again.
2. On a few occasions, I have forgotten to remove my phone from by back or front pocket when climbing into my car. I could imagine the phone would flex just a tiny bit and figure that might not be good, even though it was really not that much pressure nor time.
Those are the only two possible scenarios in my case. Other than that I don't see how it could have failed.
Cheers!
Rayanmx