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Hi all,
I have had HTC phones right from the XDA (1) and i've had all the different range. I must say that either i'm a slow learner or just a little stupid. I can't honestly think of why I always go for this line of phones. even to the point of having 4 different tele numbers in the last 6 years just to keep up (swapping between O2 and Orange more than a few times).
.....well, still have not learnt my lesson!
I had my M3100 the day it was released. even drove a 2 hour round trip to (parcel-line depot) to get it.
After playing with my new toy I found that the camera can cause a few problems with the phone. on all occasions I get one of three happenings (in equal measure)
1: the camera function takes the image and displays the image (as is normal)
2: the camera takes an image of nothing, complete blank (no i'm not blocking the the lens)
3: the camera takes the image and them closes the program rendering the camera useless.
I've done all the usual - resetting and hard reset. nothing helps and the phone has done this from new.
Orange have already sent a new one out - I get it tomorrow! I would like to know if this is a one off?
Why am i stupid - well because maybe i'm unlucky, but i have never had an HTC phone that has not needed to be returned at least twice!!!
It maybe because I get them as soon as they come out, or just, as i said, just plain bad luck.
still I've got another 25 days where Orange will replace with new.
will I need it?
Let me know if anyone eles has problems with their M3100 camera?
Widhill :?:
Hi
As you can see in my previous message i have same issues with camera.........I dont know what to do
Camera Problem M3100
I also have the problem of taking images that are blank. The problem appears to occur less often at lower resolutions.
Is it a hardware or software problem?
The problem with blank/black pics can sometimes be resolved by removing the micros sd card, putting it back in and soft reset. It worked for me.
Good Luck
I had the same camera problems you have been experiencing (camera app crashing -> unusuable until next reboot) or taking blank pictures after a few successfull ones. I traced the problem to the Super Fine quality setting, having changed it into Fine I have not had a single problem with the camera application. Seems like there is a memory buffer overflow problem or something like that when using the Super Fine setting.
Anyway, I have not noticed any quality problems with the Fine setting compared to Super Fine, so this should solve the problem you have.
Kim
nAmCE said:
I had the same camera problems you have been experiencing (camera app crashing -> unusuable until next reboot) or taking blank pictures after a few successfull ones. I traced the problem to the Super Fine quality setting, having changed it into Fine I have not had a single problem with the camera application. Seems like there is a memory buffer overflow problem or something like that when using the Super Fine setting.
Anyway, I have not noticed any quality problems with the Fine setting compared to Super Fine, so this should solve the problem you have.
Kim
Click to expand...
Click to collapse
Thanks for that nAmCE. Just looked at my default settings on my varioII. It was set to 'Fine' and worked with no probs. Adjusted it to 'Superfine' and it resulted in blank picture, so have re-adjusted to 'Fine' and all's back to normal. Well done for finding that one out. :lol:
Thanks 4 the feedback. I was using 'superfine' setting. I've now changed to 'fine' and no problems so far.
Thanks again.
Thanks for help - now I feel a little bit guilty over the 2 other phones replaced by orange (must say excellent service when reporting a faulty phone, next day delivery of brand new phone with a new 28 day replacement warranty)
Still I guess Orange should test the system better as even the latest phone still does it. However, going into fine mode is ....fine!
Thanks once again!
hello everyone
i am since 1 week a proud owner of fhis device. And please understand, i choose this device after allot of research en review analyses. I love it,the way it looks, feels etc. However after 1 week of testing and intensive using i came across many small issues that do create some irritation and i wanted to know what to do to fix them. That is if there are fixes available besides resetting the phone everytime they occur.
My first problem is the lock screen. If my phone is locked for a while and i want to unlock it, there is somtimes a good chance that my phone gets stuck and all i can do is resetting it
by removing the battery. My second issue is, that somtimes my opera browser stops rotating to landscape mode. Fixing this requires a phone reboot. My final issue which is the biggest, when i use the youtube app allot. After a while of using the volume control bugs out. Wheb you change volumes during the video, the phone freezes a tiny bit and then a windows error message appears.
What i would like to know if i can fix these problems somehow or if anyone else has simillar experiece as me.
Finally, i would like to know if it is possible to play youtube movies on the standard webbrowser, opera. i got skyfire installed, but it seems very slow and buggy.
Thanks in advance for your time
Hi Hydrad,
Sorry to hear you are having problems. I didn't have any of these problems initially so I can't help you there. It would help however to know what your ROM is, and if you ever updated your ROM.
The ROM my HD2 came with was messy and there were a lot of bugs. I installed Miri's 6.5.x rom and i have no problems whatsoever.
If you haven't done a ROM update before, don't worry it is not that hard, just write here and Id be glad to help.
All the best,
sh.
Hydrad said:
hello everyone
i am since 1 week a proud owner of fhis device. And please understand, i choose this device after allot of research en review analyses. I love it,the way it looks, feels etc. However after 1 week of testing and intensive using i came across many small issues that do create some irritation and i wanted to know what to do to fix them. That is if there are fixes available besides resetting the phone everytime they occur.
My first problem is the lock screen. If my phone is locked for a while and i want to unlock it, there is somtimes a good chance that my phone gets stuck and all i can do is resetting it
by removing the battery. My second issue is, that somtimes my opera browser stops rotating to landscape mode. Fixing this requires a phone reboot. My final issue which is the biggest, when i use the youtube app allot. After a while of using the volume control bugs out. Wheb you change volumes during the video, the phone freezes a tiny bit and then a windows error message appears.
What i would like to know if i can fix these problems somehow or if anyone else has simillar experiece as me.
Finally, i would like to know if it is possible to play youtube movies on the standard webbrowser, opera. i got skyfire installed, but it seems very slow and buggy.
Thanks in advance for your time
Click to expand...
Click to collapse
Follow the link in my signature for Flashing LEO Roms for noobs. Install HardSPL and then pick a rom from many available and flash it via activesync (usb). I would recommend Duttys WWE Rom in in sig to start withbut there are plenty of others that are worthy of flashing.
Flashing a custom rom will fix your freezing issues, fix your opera roatation problem and most include a youtube app to play yourtube videos directly rather than having to go through opera.
If you need anymore help then just shout as theres always people willing to lend there ear and share their knowledge.
Mark.
hi all. thank you for the replies.
i forgot to mention that i updated my rom already to 1.66. My htc is also not branded. I will follow the links you gave me. ty
Hi All,
I have a problem where my phone crashes and reboots when I launch an app that uses the camera in any way, for example layar, barcode scanner, camera etc. This only happens in Android 2.1, I've tried various ROMs and always the same issue. I've tested Android 1.5 and there are no problems with that at all.
I've noticed the crashes only occur when I'm on battery power, it never happens when the phone is plugged in so I cannot get logs to see what is going on, unless someone knows a way to get the logs from a crash.
I was wondering if anyone else has seen this problem and if so, if they've found a resolution to it.
Since updating with the OTA 2.1 update I have been experiencing this problem too. Phone reboots when it uses the camera, Layar, Yelp, AugSatNav all seem to cause the problem.
I get this problem too, with the camera, and also sometimes when I put the volume down it freezes and reboots
Sent from my HTC Hero using XDA App
I've got the same problem. Restarting when launching apps using the camera.. Im glad that's not a HW problem but "only" SW bug.. I hope
It could (and probably is) a radio issue....Happens on the N1 and Desire if you try to use the camera too and seeing as the GPS,Camera both are dependant on the radio id say that is it! Find the radio reccomended with the rom you use and flash it( Beware of orange users being locked down though,you need a specific radio)
Just to add that I'm getting the same problem too running FroydVillain 1.2.2 and baseband 6.35.15.14, should point out that been having the problem for quite a while on a multitude of ROMs :-(
I'm not - did you full wipe?
Multiple wipes...
try 1.3 i guess
I had this problem when I was on stock 2. 1 I would recommend rooting and flashing froydvillain.
Sent from my HTC Hero using XDA App
Tried multiple ROMs and multiple Radios with no change :-(
Unless theres a second secret wipe button hidden in recovery I don't know what else I can do :-/
try to disable "automatic brightness"...
Gynjanynja said:
I had this problem when I was on stock 2. 1 I would recommend rooting and flashing froydvillain.
Sent from my HTC Hero using XDA App
Click to expand...
Click to collapse
Hi,
I have had this problem since i went to 2.1 also, i have also flashed several rom's since villainrom 12 and have even used rcmix 1.0b which is a great 2.1 imo.
Have flashed 2.2 roms, and i am still having the same problem.
This is how i can replicate this problem and how it occurs, to the letter.
1.Bring phone out of lockscreen.
2.Open camera.
3.Take pic, in dark or light lighting with brightness on any setting.
4.Save pic.
5.Close camera.
6.Lock phone and wait for 10 seconds.
7.Bring phone out of lockscreen.
8.Open camera.
9.Phones lights all go out and the hero name flashes up onto the screen.
10.Full reboot.
This happens everytime no matter what.
Some things to consider.
The phone will never reboot if it is plugged in to a usb / electric plug Charger and is actually charging.
The phone will remain on and will carry on taking pictures IF you don't close out of the camera the first time around.
No task killer was installed on my phone at the time of this test, although i have had task killers before with the same results.
Lighting effects and brightness can sometimes have an effect on the ratio and probablility of a reboot, with brightness on full in a dark room being the most probable.
I am using the newest froyd rom 1.4.3 although i have tried pretty much every rom out there, I NEVER have this error when i installed a 1.5 rom which does not have apps2sd (weird that) which tells me that it is NOT a hardware fault.
I am using villains no logo kernel 19mhz - 691mhz
63.18.55.06PH_6.35.15.14 Radio
HTC Hero on Orage UK.
IF anybody can shed any light on this rather annoying matter resulting in this problem being erradicated will earn my eternal respect and a big clock. : )
dladz said:
This is how i can replicate this problem and how it occurs, to the letter.
1.Bring phone out of lockscreen.
2.Open camera.
3.Take pic, in dark or light lighting with brightness on any setting.
4.Save pic.
5.Close camera.
6.Lock phone and wait for 10 seconds.
7.Bring phone out of lockscreen.
8.Open camera.
9.Phones lights all go out and the hero name flashes up onto the screen.
10.Full reboot.
This happens everytime no matter what.
Click to expand...
Click to collapse
I can confirm that this isn't a bug on every install of 2.1 or 2.1 as I am unable to replicate the issue as described. Also if you've tried mutiple software and the bug is occurring across many that would suggest it is something hardware related or you are not performing a full wipe. Have you tried backing up the data on your sd card and formatting that then putting back only the necessary data (pics / music etc)?
btdag said:
I can confirm that this isn't a bug on every install of 2.1 or 2.1 as I am unable to replicate the issue as described. Also if you've tried mutiple software and the bug is occurring across many that would suggest it is something hardware related or you are not performing a full wipe. Have you tried backing up the data on your sd card and formatting that then putting back only the necessary data (pics / music etc)?
Click to expand...
Click to collapse
I originally posted this issue and the descriptions from everyone else with the problem match mine pretty much perfectly.
I've taken all info off the sd card and performed a complete wipe of data, ext and davlik before formatting the sd card. I've put the blank SD card (apart from the ROM I'm about to flash) back into the phone and flashed. After config and before any new apps are installed on the phone I launch the camera and within 4 attempts at start the camera the phone will crash. This has happened across every 2.1 ROM I've tried, but doesn't happen on 1.5 ROMs.
Using the stock camera app? Have you tried without installing any of your own apps at all?
This is very odd. No matter what I try I can't get the camera app to crash. Though I am using v2.2 of android. Have you tried official 2.1? Vanilla and Sense?
btdag said:
Using the stock camera app? Have you tried without installing any of your own apps at all?
This is very odd. No matter what I try I can't get the camera app to crash. Though I am using v2.2 of android. Have you tried official 2.1? Vanilla and Sense?
Click to expand...
Click to collapse
Yep, it crashes using the stock app.
I've tried a rooted version of the offical but not the actual OTA update. I've not tried vanilla as I don't really want to run vanilla on it.
I've managed to take some logcat logs of the problem happening but there's nothing really specifc happening over a few crashes that would point to anything. .
I'm going to try to unroot my hero and downgrade to stock to start again. Just have to find a way to downgrade my bootloader first so I can put on the original RRU. I tried to downgrade before but got an invalid bootloader error.
The camera crash doesn't really affect me day to day as I don't really use the camera, where it is annoying is it stops you using apps that use the camera like goggles and layar.
Ahh - so its not the camera app that is crashing but other apps too which are using the camera. Very odd.
And FYI - you don't need to touch your bootloader - just change the driver in windows to My HTC instead of HTC Bootloader and the rru will work.
btdag said:
I can confirm that this isn't a bug on every install of 2.1 or 2.1 as I am unable to replicate the issue as described. Also if you've tried mutiple software and the bug is occurring across many that would suggest it is something hardware related or you are not performing a full wipe. Have you tried backing up the data on your sd card and formatting that then putting back only the necessary data (pics / music etc)?
Click to expand...
Click to collapse
I have formatted and re partitioned my sd card to a T and it still occurs and thats with everytime i install a new rom, i don't use titanium i go the long way around every time and re set up all my programs, I know i can replicate this error like i said and like i also said this does not occur in 1.5 roms.
I have also have this problem with vanilla, modaco's new one, villain rom, rcmix, froyd, it appears that ever since the phone was updated to 2.1 there is a problem when using the camera app.
I have tried to install a rom and replicate the issue without installing any apps at all and it still persists, the only thing i can say is that it doesn't happen when i'm either on 1.5 OR the phone is charging?
It sounds like the the phone is requesting access for use of the camera and then not putting back what it requested in the first place, like a cache or something, and it simply make the phone reboot when it is called upon again.
I don't believe it is a hardware fault, i know this sounds like wishful thinking but the phone does not have this error in 1.5 roms. Thus, it cannot be hardware. Simple!
Also a logcat does not show anything, i was only able to replicate the error once whilst my phone was plugged in, it just won't do it again, and when i posted my findings on villainroms bug report section, a few of the lads still didn't know what it was so i don't know what else to say.
I'm due for an upgrade in October so for me at least it's not that much of a deal but i'm planning on giving this phone to my daughter so it would be good to get it working for her.
Would save me a lot of earache.
If u need to know anything else then please let me know, oh and i am using a class 2 sd card, which i have been unable to change, however just today my girlfriend has just had a class six delivered and her old one will be up for grabs so i will test with that too. Has anyone else tried with multiple cards??? Also how do i find out what boot loader i am using (recover) as maybe the problem resides there.
btdag said:
Ahh - so its not the camera app that is crashing but other apps too which are using the camera. Very odd.
And FYI - you don't need to touch your bootloader - just change the driver in windows to My HTC instead of HTC Bootloader and the rru will work.
Click to expand...
Click to collapse
Thats right, its any app which accesses the camera.
What could be the correlation between connecting the charger and not connecting the charger, could that be a power issue and the battery is delivering too low a power output on it's own to run the camera? Hence it works with the charger plugged in ?? Either way i think that is the only real clue there is to be honest, unless your phones still restart when the phone is plugged in, in which case it's not much use.
Earlier, my G2 shut off on me about 5 times. -_-
First, I had it sitting in the car ,tried to take a pic but the stupid voice recognition menu kept coming up so I gave up and set it down in the console. When I got home, the phone felt warm and was.. off.
Then, I turned it on.. stuffed it in my pocket. A moment later, I pulled it out and YET AGAIN when I pushed the button I was greeted by a quick vibe and the HTC screen -_-
Then a few minutes later I ran a speed test (checking HSPA+ out in Vegas).. put it down on the table.. come back.. PHONE IS *(@#% DEAD AGAIN.
I HATE YOU! *glares at phone*
It's killing me because it either happens several times in a row, or doesn't happen for days! I've tried replacing the sim card, replacing the SD card.. moving the battery... no dice.
Maybe it's my SIM card? Would that cause it? My last phone did that -_- And I'm silly to have not yet changed the SIM lol
Good thing I have a spare sitting in my bag.
What battery are you using? Aftermarket? Is so, did you remove the sticker around the battery? If you did then make sure you place a piece of tape on the battery to avoid making contact with the metal sd card holder. The metal on metal causes it to shut down.
Sent from my HTC Vision using XDA App
Interesting. I've also been having random shutdowns (not reboots, which I've seen mentioned elsewhere, due to a hardware fault) --
HTC Desire Z, using default battery, but I'll try isolating it anyway with a slip of paper or something.
OP you on a custom rom with overclock? maybe your clocking your phone too high or low?
Also if the phone for whatever reason gets too hot or cold it will turn itself off.
Please see this forum: Phone powers down and won't turn back on w/o pulling the battery
I strongly believe that this may be an issue with the GPS and/or Google Maps. Once I have the GPS off, this has not occurred. Can anyone else try this?
I have the Bell Desire Z NAM with stock HTC Sense 2.2 ROM.
It seems to be quite prevalent, see the bottom of this review: T-Mobile G2 is speedy sequel to original Android
I think you may be onto something with that GPS note, but my phone doesnt' need the battery pulled to restart.
Also, it's running the stock firmware, stock battery (just exchanged battery and got a new SIM card yesterday, and it shut off again today.. so those aren't the problem)... so any issues I'm having are 100% stock related...
This time it shut off after using Maps so....
i read somewhere (trying to find the source) that some G2's were experiencing random restarts / shutdowns due to low signal strength. Not sure how valid this is but you might want to look into this as well.
fablife said:
i read somewhere (trying to find the source) that some G2's were experiencing random restarts / shutdowns due to low signal strength. Not sure how valid this is but you might want to look into this as well.
Click to expand...
Click to collapse
This was true before we received the first OTA update. Since then though the problem has been fixed.
I think it was definitely the GPS, that said I just got done with a really long phone call about this and have a replacement on the way.. but that was way too much effort AND I have to pay shipping (it's not much, but seriously.) I'm not happy that T-Mobile was THAT big a pain in the butt about getting the phone replaced with a new one in the 30 day return period.
Going by the pointers one of my close friends on sprint (that used to be on AT&T) gave me, I'd say this could've been worse with another provider.. but it shouldn't have been. The reception isn't the best so the customer service should make up for that, and it sorta does.. but it sorta doesn't.
Oh well.
I have been experiencing almost the same thing for the past week or so. I have tried a few things such as lowering clock speeds, changing roms, and not using maps or GPS. Nothing has stopped the shutdowns. I cant seem to find a pattern in the things the phone is doing when it shuts off because it rarely does it when i have the screen on, also it never does it if music is playing or if i am watching a video. I will say that it seems to happen alot when i am in spots i know are dead spots for phone signal. I flash roms a fair amount so it is hard to say this has started after flashing a rom, but I will say it never did this before I flashed my first sensui 3.0 rom.
I am thinking its one of two things, something with the radio and/or its firmware or something with the sdcard because at least one senseui 3.0 rom said something about sdcard formatting.
I hope all this helps the smart people come up with idea on what wrong with our phones.
djrajir said:
I have been experiencing almost the same thing for the past week or so. I have tried a few things such as lowering clock speeds, changing roms, and not using maps or GPS. Nothing has stopped the shutdowns. I cant seem to find a pattern in the things the phone is doing when it shuts off because it rarely does it when i have the screen on, also it never does it if music is playing or if i am watching a video. I will say that it seems to happen alot when i am in spots i know are dead spots for phone signal. I flash roms a fair amount so it is hard to say this has started after flashing a rom, but I will say it never did this before I flashed my first sensui 3.0 rom.
I am thinking its one of two things, something with the radio and/or its firmware or something with the sdcard because at least one senseui 3.0 rom said something about sdcard formatting.
I hope all this helps the smart people come up with idea on what wrong with our phones.
Click to expand...
Click to collapse
My Desire Z had the same problem and I returned it to HTC Service for repair. They said they change some cables? and a new battery. It has been nearly 3 days and I haven't experienced a single shutdown but there was one time it restarted by itself.
Yeah my only problem with that is, I am close to my upgrade date. How much did it cost. I may still do it so I can give this phone to my kid brother.
Sent from my Htcclay's SuperCM7 G2 using Tapatalk
Just to update, I found that I can make it do it some times when playing with opening the hinge.
Sent from my Htcclay's SuperCM7 G2 using Tapatalk
Possible cause/fix found
I posted this in another thread here regarding the same problem but it appears it may have been overlooked so I'll post the info again in hopes of helping you and others having this problem.
A possible cause/fix has been found as posted on the T-mobile forums:
http://forums.t-mobile.com/t5/T-Mobile-G2/G2-Turning-off-by-itself/td-p/513575/page/4
There is a conductive metal strip along the back of the battery that looks like it may be shorting out. Check out the link for detailed fix with pics. I take no credit for this, just posting it since I'm experiencing this problem too.
Talked to tmobile CS today and was trying to get a replacement because my phone would randomly reboot and shut off. All he told me was go and pick up a new sim card. If that didn't help then they would be willing to give me a warranty replacement.
Sent from my T-Mobile G2 using XDA App
carquote said:
I posted this in another thread here regarding the same problem but it appears it may have been overlooked so I'll post the info again in hopes of helping you and others having this problem.
A possible cause/fix has been found as posted on the T-mobile forums:
http://forums.t-mobile.com/t5/T-Mobi.../513575/page/4
There is a conductive metal strip along the back of the battery that looks like it may be shorting out. Check out the link for detailed fix with pics. I take no credit for this, just posting it since I'm experiencing this problem too.
Click to expand...
Click to collapse
Clicking your link all I got was an empty T-Mobile page with the message "Page not found" and some some java script error message when closing the window.
Is this possible fix something else than lining the back of the battery with a strip of paper?
whpsnp said:
Clicking your link all I got was an empty T-Mobile page with the message "Page not found" and some some java script error message when closing the window.
Click to expand...
Click to collapse
Sorry about that, I fixed the link and it should be working now.
Cool, thanks!
Sent from my HTC Vision using XDA App
I'm pretty sure mine is not caused by the metal strip since my battery's all proofed. I didn't have anything wrong with it until about half a month ago, and it always happened after using GPS and left it on. If I turn it off after navigation or any other app that requires GPS the phone won't go into SOD.
I switched back to CM7 RC2 around that time and starting to get the GPS no fix problem, and it could't be fixed by the dd=/dev/.... script. So I switched into Nightly 88 or something that at least I was able to get a fix but the not-so-random freezing started.
This morning I flashed the new 7.1.0 RC1 and the phone would just turn itself off (it used to just freeze and become hot), and I got really tired of it... My old G1 was much more reliable than this.
I tried the dd=/dev script again, so far after 5 min the phone is still on with GPS on....
@carcuote
Thank you! I haven't had this issue for months now. But the solution is so easy to do that I will try our anyways.
I had this issue the first month our so when I got the new phone, but went away permanently after the second month. Maybe the contacts in the battery got a little rusted? Don't know but the solution is simple enough to try...
Sent from my T-Mobile G2
Hi,
I've looked through as many posts as possible, and although there's many with similar problems, I've not found the same as mine.
I've had my HD2 for about 8 months and no problems at all. It came with a pre installed Energy ROM and I also was running SPB Mobile Shell etc. Anyway, I recently dropped it on a plane journey to the US, so it never fell far and the headphones were plugged in so it landed on it's head with a minor shunt but was still working 100%. Then I found that when I was using WinMo it would keep freezing up however I had Android on the SD card so I could still use that without freezing. Now I'm back in the UK, I keep getting random black screens, no response or lights from the buttons and no light comes on if I connect to mains/USB. If anyone calls me, they get the ringing tone but again nothing from my phone.
I backed up my contacts etc, did a hard reset and I get the same problem. So I thought perhaps it's the OS so I tried flashing another energy ROM and the same problem again, black screen. I thought then since Android worked, then I'll use that in the mean time, but it happened with that too.
Could the slight fall have killed something inside? When it's on, there's no problem at all, it only seems to die when sleeping. So is there anything else that I can do with it or would it be best to see if it needs serviced.
Any help would be most appreciated. Thanks.