Database Users

Help please my Polaris is dead

After installing a new rom ,my polaris died ,no lights not recharging , I removed the battery,the SD and the sim card for > 24hrs and still the usb is not recognised and no lights at all and also not recharging any solution????

Hold camera button, and turn the phone on.. then you will get the hard spl boot screen..
After this you can flash a new rom.

notebook said:
After installing a new rom ,my polaris died ,no lights not recharging , I removed the battery,the SD and the sim card for > 24hrs and still the usb is not recognised and no lights at all and also not recharging any solution????
Click to expand...
Click to collapse
do you have anything on the screen at all? or is the screen off as well?
try to be more specific please if you want to fix the problem:
What rom were you trying to flash?
do you have hardspl?
are you an experienced user or a novice?
was the battery fully charged?
did it flash completely and give you a message telling you it was successful?
is anything coming on at all?
is it under warranty still?
if you supply at least this information you will have a better chance that someone can help you fux it fast.
best of luck.

Venigo Thank u for your reply I tried this and tried many things before post ,no response.
bally3 Thank u for your reply I'll try to be more specific:
This happened after I flashed new Parcvello extreme rom.
I had a hard spl
I'm an experienced user
The battery was not fully charged and after flashing the rom I opened my polaris and it worked for 3 minutes after that it died.
No thing is coming at all
The warrenty period finished 6 months back
Thank u for your wiching best luck

notebook said:
Venigo Thank u for your reply I tried this and tried many things before post ,no response.
bally3 Thank u for your reply I'll try to be more specific:
This happened after I flashed new Parcvello extreme rom.
I had a hard spl
I'm an experienced user
The battery was not fully charged and after flashing the rom I opened my polaris and it worked for 3 minutes after that it died.
No thing is coming at all
The warrenty period finished 6 months back
Thank u for your wiching best luck
Click to expand...
Click to collapse
My first advice is to try another battery. I cant see it being rom or flash related though its quite possible its hardware related and would need service centre attention.
Try a new battery. since you say nothing is coming on at all, I take it theres no power at all to it. You can try another battery or ask someone to test the battery for you using a meter to see if theres any charge in the battery itself.
When you say not fully charged I hope you mean like 40% and not 20% before flashing.
Did you get through all the setup before it crashed? Not that important but just trying to get a picture of what was happening when it went off.
if all else fails if you got it on contract you could ring them and ask them to look at it. If it isnt on contract then might be worth biting the bullet and seeing how much a repair centre would charge to fix it. You should at least be able to get a free estimate.

it can't be the battery, since the phone can work via the net with the battery out, even if the phone is off.

BelgicanoFL said:
it can't be the battery, since the phone can work via the net with the battery out, even if the phone is off.
Click to expand...
Click to collapse
You are responsible of wasting 3 minutes of my life testing your theory...
Polaris wont work without battery as i predicted...at least mine wont...
So the battery might still be a possibility as mentioned above...
I dont see any other possibility beyond hardware failure.I tested all PCarvalho´s xtreme ROM´s and never had problems beyond software issues and he flashed the ROM and it was ok for 3 minutes as he said...at least bootloader would kick in.

Thank u all for your reply : I didn't mention that PCarvalho 's Rom is the cause I'm sure it isn't.
My second step is changing the battery and I 'll till you about the progress.

Still the same proplem after i tested the battery which is charged

in that case its a repair centre job then unfortunately...sorry to say.

Do any body knows where is the HTC repair centre in Cairo,Egypt

actually i had a similar problem. polaris totaly dead. then i discovered, that the sim slot thingy didn't "click in" properly. that solved my problem.

Help Unbricking

Bricked my blackstone, cannot charge, cannot turn on or enter bootloader. Wondering if there's anyway to unbrick besides JTAG. Thanks for any help.

have you tried leaving out the battery for a few minutes and then enter bootloader? And how did you brick it?

if you have the bootloader hspl on i find it hard that you managed to brick it, your phone might be damaged. have you tried to charge the battery or replacei t with one with power in and start up?

i let my brother use the phone for a while and somehow it came back to me in this state. I've tried leaving the battery out overnight, charging with original cable, zapping the battery with 9v & exposed USB, and also buying a new battery.

I think your the phone is totally dead if there is no charging LED light and the phone will not turn on.
See - http://forum.xda-developers.com/showthread.php?t=697568&highlight=totally+dead

i had a similar problem..
there is no charging taking place, no screen display, but if u hold the power key long enough u get a vibration nd then the boot up sound but nothing on screen. leave it that way and after sometime screen starts workin..
found that the problem is something related to "microp error" which is strangely neither a hardware error nor a software error. some people reported that a complete disassembly and reassembly resolved their problem but tht too did not work in my case..
htc said they needed to replace the motherboard, but m outta warranty so m not getting it done.
neways best luck for ur fone
cheers

Thanks for all the input, it's pretty clear that the phone is dead and since i'm out of warranty i will be having the motherboard replaces. I guess you'll see a thread in marketplace for my hd as parts...

Unfortunatly , the same problem occured to me 2 days ago :/ .. the phone was working great , i just removed an application , installed another one and played the monopoly game for like 2 hours . when i finished playing i locked the phone.. tried to unlock it again , the screen didnt work , i tried charging it , the LED didnt work , i removed the battery, restarted the phone .. i heard the login sound but the screen didnt work too.
However, 4-5 hours later i gave it another try ... everything worked fine .. but the same problem occured when i locked it
I am not out of warranty date .. but am pretty sure they will remove my warranty when they find out that i used that permenant spl thingy + a cooked rom
and since an old nokia 7710 Motherboard costs 1700 ep in egypt ( $ 310 ) i cant afford to change the HDs one
anyway, as a last try ... is there anything i can do if i manage to open the phone again? change the rom maybe? oh .. and btw can i change the HSPL back to the stock one + installing a stock rom? maybe then they wouldnt cancel my warranty
oh and whats JTAG ?
thnx in advance for ur replies

Dear Fady
First of All change the HSPL back to the stock one and after installing a stock ROM i am sure your problem will solved.
if you got any information's regarding the JTAG please post here.
Regards
Shahid

[Q] my htc hd2 t mobile

since i got my phone 4 month ago i been having a problem with it ,even i did the upgrade sometime it stuck on the orange window screen ,so i have to take the battery out and wait for a 5 minute ,then everything will work for a while ,is there any solution? .
please
thank you in advance

mohamadsalame said:
since i got my phone 4 month ago i been having a problem with it ,even i did the upgrade sometime it stuck on the orange window screen ,so i have to take the battery out and wait for a 5 minute ,then everything will work for a while ,is there any solution? .
please
thank you in advance
Click to expand...
Click to collapse
Have you tried other steps besides the battery removal? (By the way, the reset button is just below and to the left of the battery. It is a small yellow or red dot. Though removing the battery may be faster, you risk damaging the contacts each time you do so.)
You might try doing a hard reset. This is the one that wipes your phone's memory and will delete everything you've added including contacts and applications. To get your contacts back in a hurry, sync with Gmail before your hard reset and again after. I keep all of my cabs in a folder on my microSD card for getting my apps back faster after a flash.
If the issue continues and you want to keep you phone stock (i.e. under warranty), you should contact T-Mobile and ask for assistance. They will suggest a hard reset and then probably just a hardware warranty exchange.

Random Power Off & Boot Loop Galaxy S4 GT-I9505

Hi,
Not sure what is happening to my phone. I have had stock 4.2.2 rooted with CF auto root for months and had no problems. A few weeks ago my phone started to randomly shut down, not properly just complete power off in an instant. It would then start to reboot and get to the Samsung S4 logo screen before powering off again and trying to reboot and then gets stuck in a constant loop. At first I was able to just reinstall CF root with Odin and it would start up OK. I could also get it to start by re-installing Philz recovery.
Now though, that doesn't work so this morning I installed JB 4.3 I9505XXUEMK8-PRE-ROOTED-KNOX-FREE-ODEX-FULL.tar.MD5 and it says that it is rooted and everything seems to be OK but after an hour or so it has started to randomly shut down again. If I attempt to go into recovery (stock) and clear the cache partition it will reboot normally and run for a while until I use an app and do it again. Am I doing something wrong here or is my phone just knackered?
Phooka

Maybe is coz the RAM is overloaded. Take a look in:
- Press HOME button for 2 secs
- U will see 3 icons in the bottom. Click on the "cheese"
- Tab "RAM"
- If ur phone use more of 1 GB of RAM for run ur apps maybe will be time of delete bloatware

I had the same problem in GT-I9500, I had to get it repaired in a service center.
There was a problem with mother board to charger port connection..
Hope it helps you!

Random Shutdown
praveen_kalasa said:
I had the same problem in GT-I9500, I had to get it repaired in a service center.
There was a problem with mother board to charger port connection..
Hope it helps you!
Click to expand...
Click to collapse
Thanks. Probably not as I've been told that warrantee will be void now as I've flashed whilst having Knox installed which I understand to be irreversable

random shuts and boot loops
Joku1981 said:
Maybe is coz the RAM is overloaded. Take a look in:
- Press HOME button for 2 secs
- U will see 3 icons in the bottom. Click on the "cheese"
- Tab "RAM"
- If ur phone use more of 1 GB of RAM for run ur apps maybe will be time of delete bloatware
Click to expand...
Click to collapse
Thanks. its running at 1.04 out of a possible 1.78G. When cleared it drops to 847 MB.

I Am Phooka said:
Thanks. its running at 1.04 out of a possible 1.78G. When cleared it drops to 847 MB.
Click to expand...
Click to collapse
If u wanna try to recover some RAM u can delete some bloatware that u dont use. Tc with what u delete. I let u some info about if u wanna try -> HERE

I have this problem, I swear it is because of the dodgy battery. (I have the BD battery)
When I plug it in to charge all works again properly.
Last night my battery was showing in the high 60's the phone went off. When I put charger in the battery was at 3%!
Very annoying, going to take to Geek Squad tonight and see if they wil lreplace battery. Guy here at work has same phone, different battery derial number and no problems at all.
Hopefully they will change the battery, I don't have any paperwork with me but the phone is obviously within the 1 year warrenty.

Random Shutdown and boot loop
choccy31 said:
I have this problem, I swear it is because of the dodgy battery. (I have the BD battery)
When I plug it in to charge all works again properly.
Last night my battery was showing in the high 60's the phone went off. When I put charger in the battery was at 3%!
Very annoying, going to take to Geek Squad tonight and see if they wil lreplace battery. Guy here at work has same phone, different battery derial number and no problems at all.
Hopefully they will change the battery, I don't have any paperwork with me but the phone is obviously within the 1 year warrenty.
Click to expand...
Click to collapse
Interesting. I have noticed a couple of times when I look at the battery stats that it has drained from say 90% to 3% in less than 1min, just a verticle line. When I plug it in to charge it says that it's at 90% or whatever it was. Other times it needs charging and is almost dead. It's as though it has shorted out. I wonder if that is the problem here.

random shuts and boot loops
Joku1981 said:
If u wanna try to recover some RAM u can delete some bloatware that u dont use. Tc with what u delete. I let u some info about if u wanna try -> HERE
Click to expand...
Click to collapse
Thanks for that. It's quite a list. I'll go through it and remove the ones i think i can do without and see how it goes.

Same Issue
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes

Random Shutdown and boot loop
LinusN said:
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Click to expand...
Click to collapse
I've tried that as well. Didn't work. The problem you describe is exactly the problem I have. I have ordered another battery but I don't think it's that. I'll let you know if it is. I hadn't noticed that it always boots OK if it is plugged into the mains. Wish I knew what was causing the problems.

Random Shutdown and boot loop
So I think I am finally getting somewhere. I took this screenshot straight after it shut down and got stuck in a boot loop. So I plugged it into the mains and it started OK. The battery just gives up when i stress the device with a hungry app or when booting which causes a heavy drain on the on the power even when its got a healthy charge. Got a new battery on order. Take a look at the screenshot. You can see the battery instantaneously drops to zero charge until it's re-booted on the mains.:laugh:

LinusN said:
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Click to expand...
Click to collapse
in the list I forgot to mention that the known wifi's are also wiped. --> you have to connect to them again...

I too am having this exact problem; I'm glad to hear it is not only me, not that it helps any of us.
I posted in another thread, but the symptoms everyone here are describing are exactly what I am seeing:
- Sudden battery drop from anything (it's happened to me before about 5 minutes after unplugging from the wall socket) to zero; then phone goes into a loop unless I plug it back into the mains socket
- When plugging into the mains socket with this issue, sometimes the battery is empty and sometimes it shoots straight back up to where it was
- Plants Vs Zombies 2 is the sure-fire way for me to reproduce this issue
- examined logs (although not sure if the right one) using CatLog; nothing obvious (in fact the last line on one of the logs is litterally cut halfway through)
- Wifi connection details lost occasionally
I have reflashed about 4 other (4.3) ROMs (and I tried a 4.4 GE one too) and they all seem to do the same; I am wondering if it is something to do with the non-Knox modems required to flash the 4.3 ROMs as I don't think I had this problem before updating to 4.3. I don't have the time or patience to revert back to a 4.2 ROM to test this though.
I can go for a couple of days without this happening, but fire up PvZ2 and here we go again.
I too have a new battery on order (allegedly genuine from a well-known auction site), so I will update this thread when that arrives to see if it makes any difference.

I don't like this post for one reason.... it means that the problem I am facing won't solve with a format and a new fresh flash... :crying:
I was spending some time on XDA searching for a good stable firmware to flash because I am having your exactly same issues on my phone... I just tought my phone got a bit messy because I have 130 apps installed and a lot of stuff on it.. so I was just thinking of solving all my problems with a new rom... but then I found this 3d...
So you are telling me that my problem won't get solved so easely? How am I going to deal with a Phone that randomly shuts up??? I need my phone and over the last week it got always worse.. first it shut up at about 5pm.. (at ca 15% charge) then at 3pm and 50% charge... today it shut up at 11am and 80% charge... soon I won't be able to use my phone at all!!
I'm happy I backed up all my data today, but it still doesn't solve my problem since I really need my phone... :crying:
This evening I'm going to flash anyway... let's see what happens..
PS I own a GT-I9505 with 4.2.2 stock rom (root)

Random Shutdown and boot loop
Sorry to hear there's a few more out there with the same problem that I am having. AhHm... Sorry, WAS having. I tried re-flashing all sorts of ROMS from 4.2.2 to Echoe KitKat 4.4, flashed CF Root, reinstalled philz touch recovery god knows how many times all to no avail. I now know that it is nothing to do with your ROM or phone setup. It's Samsungs crappy battery. As soon as I put in my new battery problems solved. I have been running multi-window apps whilst having FB on in the background and watching a film all at the same time. If this was gonna crash it would have done by now.
Problem solved. Don't buy the cheap SPB £9.99 one on ebay it has lots of bad reviews. I got this one with no problems:
http://www.ebay.co.uk/itm/GENUINE-S...114?pt=LH_DefaultDomain_3&hash=item3f278d6f32
Hope this helps and don't forget the thanks meter.

I Am Phooka said:
Problem solved.
Click to expand...
Click to collapse
I'm glad you solved.. this means there could be a solution to my problem... in any case the fact that alla batteries here seem to fail in the same week is really strange!!
And the thing I hate most is that a 500€ phone shouldn't be dying after just some months!

After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!

Samsung Batteries beggining with BD.
I Am Phooka said:
Sorry to hear there's a few more out there with the same problem that I am having. AhHm... Sorry, WAS having. I tried re-flashing all sorts of ROMS from 4.2.2 to Echoe KitKat 4.4, flashed CF Root, reinstalled philz touch recovery god knows how many times all to no avail. I now know that it is nothing to do with your ROM or phone setup. It's Samsungs crappy battery. As soon as I put in my new battery problems solved. I have been running multi-window apps whilst having FB on in the background and watching a film all at the same time. If this was gonna crash it would have done by now.
Problem solved. Don't buy the cheap SPB £9.99 one on ebay it has lots of bad reviews. I got this one with no problems:
http://www.ebay.co.uk/itm/GENUINE-S...114?pt=LH_DefaultDomain_3&hash=item3f278d6f32
Hope this helps and don't forget the thanks meter.
Click to expand...
Click to collapse
nioBee said:
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Click to expand...
Click to collapse
Yeah I found that out tonight also. I called samsung earlier today and they said if it is less than 2 years old they will repair it and I should send it to them. I have flashed so many ROMS since I purchased it last year and one or two with Knox which as we know registers that it has had a custom download which voids the warrantee so I thought it would be a waste of time sending it to them. Also I need my phone for work so it was easier to purchase a new battery.

Bad samsung batteries
nioBee said:
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Click to expand...
Click to collapse
Hi,
Do you have a link to the info? was it on an official samsung site?

Asus Zenfone Max Pro M1 ( 6 GB ) ( Rebooting unstoppable) Please Read and Help me !!!

Hello XDA Members,
I have Asus Zenfone Max Pro M1 ( Unrooted 6GB) bought 3 - 4 months ago ,
i was using it yesterday afternoon , after couple of hours i thought to Put phone on charge it was 36% , But when i pickup my phone it was restarting . i was confused , when booted up after 2 mins use then restarted again , i noticed little bit lag becasue i was googling the possible reason of unexpected Reboot.
then it kept restarting after every 4 to 5 mins of use , i thought its the button so i open the case but everything looked fine . then it started to reboot right after bootup , i thought its a virus , i was able to wipe data and reset 2 times , but still same rebooting issue , now i carefully checked my phone buttons , everything like new , and i take care of my phone very well . I AM VERY SURE BUTTONS ARE FINE , but phone is behaving like power button is being pressed whole time .
things got worse i woke up midnight i looked at my phone still stuck on restart continuously, and next reboot it booted up for couple of secs and showed me pattren lock but called emergency number ( Emergency Call Button Under Pattren) , i was not able to cut the call but i keep trying then again re boot , i didnt sleep because of this phone vibrating rebooting and sometimes calling EMERGENCY service even when i removed sim and SD card , i can't remove battery so i let it keep rebooting, now battery died .
guys i am sorry for this long description but i am in big problem and stress . i am youtube lover and some social media , games like pubg sometimes . my phones is rebooting even if i go Boot Menu , after many tries i was able to reset once , but same issue ,
Please help me , waiting for replies i am online , any more questions please ask i will try to reply as soon as possible , i dont know rooting or custom roms . i never did , Please Guide me to go threw this mess . I SHALL BE VERY THANKFUL FOR THIS .

rickharry2 said:
Hello XDA Members,
I have Asus Zenfone Max Pro M1 ( Unrooted 6GB) bought 3 - 4 months ago ,
i was using it yesterday afternoon , after couple of hours i thought to Put phone on charge it was 36% , But when i pickup my phone it was restarting . i was confused , when booted up after 2 mins use then restarted again , i noticed little bit lag becasue i was googling the possible reason of unexpected Reboot.
then it kept restarting after every 4 to 5 mins of use , i thought its the button so i open the case but everything looked fine . then it started to reboot right after bootup , i thought its a virus , i was able to wipe data and reset 2 times , but still same rebooting issue , now i carefully checked my phone buttons , everything like new , and i take care of my phone very well . I AM VERY SURE BUTTONS ARE FINE , but phone is behaving like power button is being pressed whole time .
things got worse i woke up midnight i looked at my phone still stuck on restart continuously, and next reboot it booted up for couple of secs and showed me pattren lock but called emergency number ( Emergency Call Button Under Pattren) , i was not able to cut the call but i keep trying then again re boot , i didnt sleep because of this phone vibrating rebooting and sometimes calling EMERGENCY service even when i removed sim and SD card , i can't remove battery so i let it keep rebooting, now battery died .
guys i am sorry for this long description but i am in big problem and stress . i am youtube lover and some social media , games like pubg sometimes . my phones is rebooting even if i go Boot Menu , after many tries i was able to reset once , but same issue ,
Please help me , waiting for replies i am online , any more questions please ask i will try to reply as soon as possible , i dont know rooting or custom roms . i never did , Please Guide me to go threw this mess . I SHALL BE VERY THANKFUL FOR THIS .
Click to expand...
Click to collapse
Goto Service center

Sounds like power button contacts have shorted out somehow, though very less likely. Better go to a service centre instead of wrecking your brain over something which you probably can't fix.

ok but
mujammil786 said:
Goto Service center
Click to expand...
Click to collapse
ok but , i ordered this phone from India , i have the bill #flipkart . i ordered online and asked my friend to bring it , I live abroad .
i will have to send it back to India . but my friend buttons ? do you think there can be any other reason as well . Like virus which effects ROM stored in memory so even when we factory reset , problem stays same. BOOTMENU as well all phone is doing rebooting again and again till it rains all battery .
can you think of any other posibility , before i send it back India ,. ? its like burden .

farhanshaikh671 said:
Sounds like power button contacts have shorted out somehow, though very less likely. Better go to a service centre instead of wrecking your brain over something which you probably can't fix.
Click to expand...
Click to collapse
ok but , i ordered this phone from India , i have the bill #flipkart . i ordered online and asked my friend to bring it , I live abroad .
i will have to send it back to India . but my friend buttons ? do you think there can be any other reason as well . Like virus which effects ROM stored in memory so even when we factory reset , problem stays same. BOOTMENU as well all phone is doing rebooting again and again till it rains all battery .
can you think of any other posibility , before i send it back India ,. ? its like burden .

I'm not too sure about what exactly had happened to your phone. I can't say much if I don't see it myself. This is a very uncommon and peculiar problem because modern phones are less vulnerable to viruses. So it might just be a fault unit which you have received.

farhanshaikh671 said:
I'm not too sure about what exactly had happened to your phone. I can't say much if I don't see it myself. This is a very uncommon and peculiar problem because modern phones are less vulnerable to viruses. So it might just be a fault unit which you have received.
Click to expand...
Click to collapse
Ok i will plan to send it back to India . I bought this phone from Indian Website because this model wasn't available here in Canada.
When my friend ordered it . He told me about 99 RS extra for some kind of protection . I said pay that as well . I have the original bill . My friend have copy of that ask well.
Any idea where it will get repaired ? I mean send it back to FLipkart ? Or Asus customer service ?

rickharry2 said:
Ok i will plan to send it back to India . I bought this phone from Indian Website because this model wasn't available here in Canada.
When my friend ordered it . He told me about 99 RS extra for some kind of protection . I said pay that as well . I have the original bill . My friend have copy of that ask well.
Any idea where it will get repaired ? I mean send it back to FLipkart ? Or Asus customer service ?
Click to expand...
Click to collapse
try to get a replacement. Since you said you bought this phone 4 months ago you might not be able to exchange it. Other option is getting it fixed at an asus service centre and they may do it for free because it's still under warranty.