Im trying to install the official release of JM1 that ive heard about, but kies wont even ****ing install. Cannot connect blah blah, check network settings. ive tried on various machines and disabled AV etc, so are their servers down?
can i get hold of older version and update insted?
ah cmon i help as much as i can on here, and this got dropped 4 pages!
tried it again today and had the same issue, must be someone else with this problem....
I had the same problem when Kies said there was a Kies update (not a firmware one), it kept on connecting then stopping and saying no internet connection etc
In the end I uninstalled it and downloaded directly from the samsung website, but I don't think that will help if the same happens with firmware (which I haven't tried yet)
Summary: Kies isn't very good
enigmameusa said:
I had the same problem when Kies said there was a Kies update (not a firmware one), it kept on connecting then stopping and saying no internet connection etc
In the end I uninstalled it and downloaded directly from the samsung website, but I don't think that will help if the same happens with firmware (which I haven't tried yet)
Summary: Kies isn't very good
Click to expand...
Click to collapse
with your 12 posts at least you bothered to reply my friend thankyou, but i havent even installed the software once yet so not much else i can try
does anyone have, or have a link to an older version of Kies i could try installing, and let it update itself ?
Older version
http://www.soft-go.com/view/Samsung-Kies_79632.html
Download the latest version from Samsung Firmware Website.
Related
hy, i just got an samsung galaxy s a few days ago.when i connect it to pc KIES finds a new firware( it's still runing 2.1 update 1),after i press START,i get an error: firmware update has stopped working... cand anyone help? thx in advance
ionelys said:
hy, i just got an samsung galaxy s a few days ago.when i connect it to pc KIES finds a new firware( it's still runing 2.1 update 1),after i press START,i get an error: firmware update has stopped working... cand anyone help? thx in advance
Click to expand...
Click to collapse
More background please:
OS?, Kies version?, are you using the stock USB cable?....etc.
The os is the stock sgs firmware 2.1update 1,i am not using the stock usb cable it's an xperia x10cable,it's that a problem?
Cable wrong also turn off firewall .
jje
I tried with an original cable and still doesn't work.i run on win7 32 bit and the latest version of kies
I also have similar error.
I even reset my device to factory setting, and when I connect, Kies prompts to update the device firmware(as following), however - when I click update, it throws the error "FirmwareUpdate has stopped working"
Current firmware version: PDA:JG4 / PHONE:JG4 / CSC:JG4
(INU)
Latest firmware version: PDA:JP6 / PHONE:JP2 / CSC:JP5
(INU)
My Laptop - windows 7 64 bit.
Kies version: 2.0.0.11014_49
Check if all drivers are installed properly,
Have you rooted your device?
Sent from my Nexus S using XDA Premium App
bumer17 said:
Check if all drivers are installed properly,
Have you rooted your device?
Sent from my Nexus S using XDA Premium App
Click to expand...
Click to collapse
I reset my device to factory settings - so definitely not rooted any more.
Kies is able to detect the device and suggest the firmware upgrade - only to crash thereafter.
In fact I am able to do everything else - sync, browse etc.
can be something wrong with the pc?i can't understand why is happening this
Fairly common problem with multiple posts on the subject probably even a FAQ .
Seems to be many different reasons why Kies fails for some .
jje
i am running an orange romania SIM,the phone was not bought from them, do you think they could help me with the update?
Which version of Kies are you using? Try getting the latest version and run Kies as Administrator.
yeah same problem with me , My phone is i9003 newly purchased and i installed kies new version, I connected my phone it showing new upgrade and i accept that ... it says downloading please wait, once everything done it shows me error
my os is windows 7 64 bit
kies version is 2.0011014_49
i tried all kind of stuff,runding in admin,latest version,compatibility mide tc, nothing works... i really don't get it...
ionelys said:
i tried all kind of stuff,runding in admin,latest version,compatibility mide tc, nothing works... i really don't get it...
Click to expand...
Click to collapse
Your solution is there:
http://forum.xda-developers.com/showthread.php?t=997974
do not forget to thank
i tried this solution too,now it's stops somewhere at collecting update parts or something like that,but the program really stops, i also get that error: firmware update has stopped working...
Phone supplier or service centre is where i would go .
jje
i also had the same problem. i tried on 3 diff laptops but same thing. but jst keep on trying...i think after 30-40 tries..luck was on my side...and it worked.
tats how kies is
i found the "solution".kies has some compatibility issues with win7,i tried it on a PC that was runing xp and worked great,thx everyone for help
I have the newest version of KIES
It connects fine but disconnects when trying to upgrade (look at the third picture at the bottom right corner)
Is it because I'm in the united states?
Sent from my GT-I9100 using XDA Premium App
Try a different USB port. Preferably directly on the motherboard.
what's new in the new firmware?
Hopefully a more compatible modem for wider areas. My H+ is what my HSDPA was on my Captivate.
Seriously, what is up with this POS KIES program? My phone is connected then once I start the upgrade, the connection is lost. WTF???
I've been googling this issue for an hour.
rwc3b said:
I have the newest version of KIES
It connects fine but disconnects when trying to upgrade (look at the third picture at the bottom right corner)
Is it because I'm in the united states?
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
Why not just flash with Odin? I've not used Kies to update firmware since Galaxy S JM8 firmware.
Intratech said:
Why not just flash with Odin? I've not used Kies to update firmware since Galaxy S JM8 firmware.
Click to expand...
Click to collapse
Where does one find the official untouched firmware?
Thread here: http://forum.xda-developers.com/showthread.php?t=1075278
rwc3b said:
Seriously, what is up with this POS KIES program? My phone is connected then once I start the upgrade, the connection is lost. WTF???
I've been googling this issue for an hour.
Click to expand...
Click to collapse
Usually your PC /AV/Firewall .
jje
guys I think this is because he is in the states. Its obvious Samsung's servers aren't ready for them it isn't even out yet. Hack reg kies or flash Odin. However it is only minor fixes. Swype + little connectivity issues and auto brightness fix. Unless you use them regularly I wouldn't worry about it.
JJEgan said:
Usually your PC /AV/Firewall .
jje
Click to expand...
Click to collapse
check your firewall
i tried three times before the update worked
i'm using Nod32 as AV & Firewall, and the software asked me to allow different connections
I have the same problem. Am in the UK. Trying to do it officially. Only had the phone a couple of days. The handset says it is connected but Kies goes round and round incirclesoffering me he upgraqde, backing up everything and then sayig it is disconnected. Help!
Read the thread, the OP has been helped.
I see alternative ways outside of Kies for doing things, but nothing that covers why the 'proper' way of doing things doesn't work for some of us.
Oh well, it's proper enough for the official service centres to use that where it came from.
In case it helps anyone else, a combination of uninstalling Kies, reinstalling and using a different USB port [on a laptop, so they are all on the motherboard] appeared to do the trick for me, though I have no idea why that should be.
phkrh said:
In case it helps anyone else, a combination of uninstalling Kies, reinstalling and using a different USB port [on a laptop, so they are all on the motherboard] appeared to do the trick for me, though I have no idea why that should be.
Click to expand...
Click to collapse
Me to and turning my phone on and off works 2, also turning the Anti Virus off...
rwj5279955 said:
Try a different USB port. Preferably directly on the motherboard.
Click to expand...
Click to collapse
thanks for your advise i was trying to update my sgs2 ke2 version and i had same problem than i tried an usb on the motherboard finally it works
I have got the same problem as the OP while trying to update the firmware of my galaxy s II. I tried everything from reinstalling kies to running it as an administrator and I even connected to every usb port on my laptop. The same thing happens: When i click skip backup and start to download the update, the connection is immediately lost (as shown in the SS of OP).
I haven t tried ODIN yet, and would rly like to update my phone with kies and use odin as my last resort since I m not a techie.
I also disabled the anti-virus and also tried to update my phone in flight mode without any success :/ I should also mention that my kies is somewhat ****ed up as sometimes it keeps connecting to my device. To solve the problem i have to uninstall the drivers of my phone from the pc and reinstall the device automatically once i plug it in the pc. After that kies connects automatically to my device.
Somebody else is experiencing the same problem and managed to solve it? Any help would be appreciated Thanks
I can't Kies to work at all. It detects my phone and has presented the firmware upgrade dialog couple times but the upgrade always fails before starting. I've disabled my firewall (Windows Firewall) and anti-virus (Security Essentials) to no avail. Backup also never works, it just says "Preparing..." forever. There seems to be no way to trigger the update manually (rightclicking on GT-I9100 shows firmware upgrade item as disabled).
Seems there's a new kies update in town that launched today.
And what?
Do I get cookies when I install it?
Sent from my GT-I9100 using XDA
It's just a way for Samsung to remind you that they don't have your ICS update.
Any Links please,mine keep updating but never finish it the damn thing
turborider said:
Any Links please,mine keep updating but never finish it the damn thing
Click to expand...
Click to collapse
Have patience. It is very slow to install.
ya everytime theres a update but wen they gonna give update to phone
Samsung Kies auto update keep update after complete and restart..
Im using Windows XP .
Current Version : 2.2
cyberx11 said:
Samsung Kies auto update keep update after complete and restart..
Im using Windows XP .
Current Version : 2.2
Click to expand...
Click to collapse
yep thats what i mean on my post up mate,if anyone got a link for the kies please post in here ty
turborider said:
yep thats what i mean on my post up mate,if anyone got a link for the kies please post in here ty
Click to expand...
Click to collapse
Having the same issue
where is linkd DUS?
New update for Kies and again the same issues. After installation the software is unable to detect the phone, although Windows do. I really don't want to blame developers inside Samsung, but it seems to me, that they don't pay much attention for this software.
underline: Kies seems to be the only software I know, that can't use the Windows 7 resize feature (windows key + any arrow). This is really ridiculous considering fact, that Win 7 are on the market for more than year.
So guys good luck, while updating
Yesterday when I opened Kies, it shows there is one update. I tried to upgrade with Kies itself. But failed. so I downloaded it from Samsung website and installed it, automatically it uninstalled my previous version. But now I'm facing a problem. Kies is not starting. One time it started, and shown windows encountered an error. until now Kies is not opening, I'm using windows 7.
I tried to uninstall it and re install the old version, but still it is not opening. what to do?
Kies version installed is 2.2.0.12014_18_8
Yep I'm another one
Kies keeps telling me there's an update and downloads and installs it but when it restarts it hasn't actually installed it and guess what there's an update available grrrrr
santhoshar said:
Yesterday when I opened Kies, it shows there is one update. I tried to upgrade with Kies itself. But failed. so I downloaded it from Samsung website and installed it, automatically it uninstalled my previous version. But now I'm facing a problem. Kies is not starting. One time it started, and shown windows encountered an error. until now Kies is not opening, I'm using windows 7.
I tried to uninstall it and re install the old version, but still it is not opening. what to do?
Kies version installed is 2.2.0.12014_18_8
Click to expand...
Click to collapse
best option would be to remove kies completely from your system.also remove your samsung drivers from add/remove programs.once you've done that install ccleaner http://www.piriform.com/ccleaner/builds to clean your registry of any remaining bits and bobs.then re-install kies hopefully that should help.
For me the Kies update has done something strange but very useful
Last week I put the UK 3 mobile version of ICS onto my unbranded GS2 and before the Kies update I got the usual message that firmware cannot be updated via Kies.
Now, with this updated Kies it's happy to check the firmware of my GS2 (Telling me I'm on the latest version), even though I'm using a different brand of firmware than was originally on the phone (Was XEU, now H3G)
H
Same pb here, keeping update without any sucess
Reinstalled drivers via Kies, rebooted PC and it is worse than before...
So whenever ICS rolls out (said to be in few days), I will be maybe unable to update.... great
rhitey said:
Yep I'm another one
Kies keeps telling me there's an update and downloads and installs it but when it restarts it hasn't actually installed it and guess what there's an update available grrrrr
Click to expand...
Click to collapse
This software is crap.
Keys Update ver 2.3.0.12035_16 date 5th Apr 2012
Kies tried to update and then once again. First time it did not update. And it started again. And once again! But it stayed back with 2.1.11124_17. Wondering where the downloads went! Please let me know if Kies update to ver 2.3.0.12035_16 worked with anyone.
Regards
Indrajit
Hello everyone
I have a Samsung Galaxy S4 GT-I9505 with stock 4.3 android of BTU (MJ7).
I entered today Kies to check for updates (like I do every few days) and I got a message my device got a newer firmware.
OK so I clicked on update and accepted the terms and started the update.
At first it wrote "Downloading firmware upgrade components" and right after it showed the error "Failed to run firmware upgrade.Unknown error occurred."
I googled the problem and I tried already resetting the computer and the device, re-installing Kies3 and re-installing the USB drivers. Nothing helped.
Moreover, when I check for updates through the device settings it says I have the latest firmware.
My Knox flag is 0x0 and the device status is written as official.
I don't have any other computer to check.
So what is the problem and how to solve it?
Is my computer at fault? Or the device? Or Samsung's servers?
And why when I check through device settings it says I have already the latest firmware?
Thanks in advance
OK I solved the issue by disabling the Avast antivirus.
My only question now is why the OTA service said I have the latest firmware at the same time that Kies offered me an update?
Meyhemg said:
Hello everyone
I have a Samsung Galaxy S4 GT-I9505 with stock 4.3 android of BTU (MJ7).
I entered today Kies to check for updates (like I do every few days) and I got a message my device got a newer firmware.
OK so I clicked on update and accepted the terms and started the update.
At first it wrote "Downloading firmware upgrade components" and right after it showed the error "Failed to run firmware upgrade.Unknown error occurred."
I googled the problem and I tried already resetting the computer and the device, re-installing Kies3 and re-installing the USB drivers. Nothing helped.
Moreover, when I check for updates through the device settings it says I have the latest firmware.
My Knox flag is 0x0 and the device status is written as official.
I don't have any other computer to check.
So what is the problem and how to solve it?
Is my computer at fault? Or the device? Or Samsung's servers?
And why when I check through device settings it says I have already the latest firmware?
Thanks in advance
Click to expand...
Click to collapse
Rule #1 Never update via KIES unless you don't know what are you doing...
KIES is for backup (what I never use) but all you need from them is samsung drivers... that's it
erikasnoske said:
Rule #1 Never update via KIES unless you don't know what are you doing...
KIES is for backup (what I never use) but all you need from them is samsung drivers... that's it
Click to expand...
Click to collapse
I replied and said that I succeeded in updating via Kies. The antivirus blocked the update.
My question is why this update didn't show up in device's settings via OTA?
KIES CANT UPGRADE NEW FIRMWARE(UNKNOWN ERROR OCCURED) on my GT-I9082....HELP PLS
tried via OTA but says number of roll-out updates exceeded try later or update thru kies...
then via KIES everything went fine but after downloading and before installing ....
(unknown error occred message)appears....
i even kept my anti-virus off but same prob...
pls help anybdy...
Thanks
managed to update gt-s5830 firmware from 2.2.1 to 2.3.3
AhmedAther said:
tried via OTA but says number of roll-out updates exceeded try later or update thru kies...
then via KIES everything went fine but after downloading and before installing ....
(unknown error occred message)appears....
i even kept my anti-virus off but same prob...
pls help anybdy...
Thanks
Click to expand...
Click to collapse
After searching the internet with the same problem I got so many responses some saying don't use kies, while others say kies is the way to go I decided to visit the Samsung website to see what they say about this particular error.
I had put in the link that will take you directly but am not yet allowed to do that as a new user.
anyway on the Samsung website I selected my mobile model etc till I got to a page where I got 2 options one to upgrade through kies or upgrade through fota. I chose kies. you will then see where it tells you to download the kies software. I had kies but I still took the choice to download.
during the download and installation process it will notice that u already have kies on your pc so it will ask you to remove these, you must agree to remove. from there just follow all the instructions, it worked my gt-s5830 has been updated from 2.2.1 to 2.3.3
hope this helps
if anyone has any issues with updating your mobile on kies, ensure your anti virus is off and you run the program as an administrator...it gave me hell on earth for hours.
used kies on windows 7
hope this helps
So... I was checking if there were any updates available for my device(I9505), it said this over OTA:
The software update service is not available. Maximum number of roll-out updates has been exceeded. Try later or update your device using Samsung Kies (www.samsung.com/kies)
Click to expand...
Click to collapse
Okay, I installed Kies, and hooked up my device, it offered a update, I accepted, it downloaded it quite a while.
It got to the point that it started installing it, phone was put to download-mode, and then... nothing.
Windows see the S4 in download mode as a "unknown device", i've tried uninstalling and re-installing the drivers, but no difference.
If anyone knows the solution to this problem, I would be happy to hear that.
Thanks in advance!
Braien.