Database Users

Phone application (radio?) not responding!

Hi,
On my XDAII (1.72) I sometimes experience a not responding phone/SMS application or radio stack.
People trying to call me are instantly redirected to the voicemail, and if I try to make eiter a call or send a text message, respectively the phone application is stalling or the SMS 'Send' button stays in the 'pressed' state.
Soft-resetting the phone or toggling the 'turn off radio' function re-establishes the radio.
Does anyone knows of a solution?
Any help would be GREATLY appreciated and possibly rewarded with a 6-pack Heineken beer

weird, mines just done the same thing. I sent an sms and nothing. I was then taken to the phone screen and it said something like invalid sim something.
I'm wondering if the sim card is not locked in place. I was fiddling around with mine yesterday and maybe forgot to lock the sim card in place.
Just a thought but maybe worth checking :wink:

what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.

pleun said:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
Click to expand...
Click to collapse
I'm using Radio version 1.17, ROM version 1.72.00WWE
The SIM is firmly locked into place

ah..... :shock:

Hello folks,
I have the same problem now for a week... It's driving me crazy... At
some point in time during the night or the day my Qtek2020 gets weird.
The result is that people trying to call me can't connect but to viocemail,
and I can't receive SMS. The only way I can see that I am having this
problem is that whenever I try to send a SMS I get a message "your SMS
cannot be sent", and if I try to make a call, the phone seems to dial out
normally the first second, but then the DIAL-button (which is color-less)
becomes green again...
Please, if someone knows what's wrong or if someone had the same
problem and solved without having to default the whole thing, please
let me know what is the solution.. It is really annoying, so I now have
to randomly reset my phone throughout the day.
PS: my battery is now on 4% so I have to look for my charger, and
after that I can supply with info about radio-version etc. I am running
WM2003 by the way, and I've had no problems like this before, this
unit has been working fine until now. I guess it's a sw-bug? And I
am also wondering if this problem occurs whenever I pass a place
with low signal.. hmm, it's so annoying..
Thanks for any help!
Fred

I've been having problems similar to the OP for 2-3 weeks now (found this thread in a search before posting). It's damned annoying, as it means you can't really trust your phone - am I meant to reset every morning, or more frequently? It seems an intermittent problem, in so far as I've been receiving and making calls as normal, and then you someone asks 'did you get my text?'. Gritting teeth, you call the phone from a landline to find that calls are going straight to voicemail. After a soft reset all missing texts are received immediately, and calls can again be received.
When in this state other PDA functions seem to work as normal. However, I suspect that the power display is "suspended" too. On performing a soft reset after experiencing this problem today, I immediately got "your battery is extremely low", whereas before the reset I recall it was around 50% (vBar image). As others have stated, one clue that not all is well is that sent texts do not get a "Message sent" confirmation.
I've been racking my brains as to what's changed recently on my PDA. For family reasons I've been making a lot more calls than usual, but I also added TomTom Navigator 5 a couple of months ago, and so have started intermittently using BT. But I don't use Sat Nav that frequently, and this problem seems more prevalent.
I'm conscious that I don't have latest and greatest ROM, etc, but am vary about attempting upgrades without strong reasons.
Has anyone seen and solved this issue?

Have you tried cleaning the contacts on the sim card? After a while dust and general wear and tear can mess them up. Also as it's obviously(?) a phone problem it might be beneficial to call your service provider for a new sim card.
That's what I had to do last week. Wish you the best anyway.

It can't have anything to with the sim card as I'm having this problem with a brand new sim card.

XV6900 Texting Problem

I just bought my xv6900 2 days ago and i noticed that each time my phone goes idle as it goes to sleep and when someone text messages me i dont get a notification until i turn on the phone again with the button on top of the phone. and also sometimes i dont receive a call and when i next turn back on my phone it says missed call..
does anyone perhaps have the same problem or know whats wrong with my phone?

I have had the same problem and can't figure it out. I've done a hard reset and that fixes it for a bit, but no long term solution.
I have the following Software Installed:
SPB Mobile Shell
VIP Ringtone Manager
Shubaroo Group SMS
Check this out
http://forum.xda-developers.com/archive/index.php/t-344852.html

i have yet to install any other apps that didnt come with the phone. and i read that forum link u gave me, it doesnt seem to be my battery because i know my battery was at 80% when this happend. its such a nice phone but this really pisses me off. wish there was a solution.

I am having the same issue. I called verzion and they know nothing about it. Everyone who has this please call. I really like this phone but if it doesnt work like a phone its useless.

I've seen same problem on a Sprint Touch so it's not specific to Verizon.
I had 2 Sprint Touch phones side by side and one would not wake up from suspend for an incoming text or phone call. The second Touch worked properly and they had the exact same configuration. No clue why some of the HTC Vogue's have this issue and others don't.
I would call Verizon and ask for a swap if they ignore your problem.

Well I did a hard reset and it worked great for few days! Now back to normal.. looks like it is going back to verizon. Not sure what to get though.

Got the same problem but some days it works fine and some days it doesnt. I througth i had to much stuff saved or downloaded on the phone but when i removed programs that i downloaded that i never used it didnt fix anything so im puzzled like everyone else here.

same issue
I have had mine for several months now, i just had to do a hard reset recently and my phone has done the same exact thing ever since. I thought maybe it was a problem with polling. I did notice this time I hard reset, verizon did not have me set my A key, instead they changed something on their side and had me do a 228 reprogram. So i wonder if something is being changed via this new method ( the guy told me he just figured out he could do it this way and not require me to set my akey ).

Not receiving text messages :S

hi my phone has been good but for the whole of today i havent been able to receive any text messages. i can send them fine and email seems to be working fine as well. When I got home I put my sim into my old phone and after a little while i received the 8 messages.
What could be up? do i need to send the phone back?
when i put the sim back in my phone is was working again.
When it wasnt working I had already tried turing phone on and off.
Also unrelated but I have had some weird problems with my phone not working with bluetooth properly. It will pair easily and work fine but then (again today) my paired devices were not connecting and I had to delete the pairing and add them again for it to work.

Just bumping once to see if anyone else has had this problem and has any suggestions.
Sent from my GT-I9000 using XDA App

i have had the same problem with not receiving texts on my galaxy s. though mine was just from one number. after the usual helpful advice of switching off and on removing sim card etc it still wasnt working. putting the sim in a new phone worked and the only way to get the samsung working again was to reset everything to factory. This lasted about a week and then it's happened again this morning.
Ive checked my blocked contacts and its empty and vodafone/samsung aren't being especially helpful.
It would appear a factory reset is the only thing that sort of works.
hope this helps

Same problem here, i just received 20 messages from up to 3 days ago.
Stock Rom, Rooted
Could be a provider issue tho...

Anybody still having this problem. Mine just started this a week ago. Only hard reset fixes it.

Hmm, I've been having similar issues, with texts not being received and all calls being forwarded straight to voicemail. A day later I get a barrage of texts and voicemails.
This has happened about 2 or 3 times now

A friend of mine had this problem, or something like it (she didn't really describe it in detail). In any case, she was told (by Optus) to connect the sim card to another phone (turn it on), and then put it back on the SGS.

I've just had this problem with the Galaxy S (stock Eclair) on Three(UK). Stopped getting text messages yesterday but could still send messages, emails, browse the web etc.
Bit the bullet this morning and factory reset. Two minutes later I received about twenty text messages.
Seems like this may be a problem with the Galaxy S. If it happens again the phone is going back for something else.
Maybe Froyo will sort it out once Three have worked out how to get it distributed.

Bump.
I don't receive certain messages from my girlfriend when she texts me, i do receive others though, it's highly annoying. I'm on giffgaff (O2) at the moment and running Ficeto's JVH rom 2.3.3
Any ideas why this is happening?

i have experienced this too. . . fixed it by switchin network mode to gsm instead of auto. . .
maybe my area has weak wcdma signal. . .
Sent from my GT-I9000 using XDA App

badasschris said:
hi my phone has been good but for the whole of today i havent been able to receive any text messages. i can send them fine and email seems to be working fine as well. When I got home I put my sim into my old phone and after a little while i received the 8 messages.
What could be up? do i need to send the phone back?
when i put the sim back in my phone is was working again.
When it wasnt working I had already tried turing phone on and off.
Also unrelated but I have had some weird problems with my phone not working with bluetooth properly. It will pair easily and work fine but then (again today) my paired devices were not connecting and I had to delete the pairing and add them again for it to work.
Click to expand...
Click to collapse
I am guessing your old phone isn't a Samsung ? I was having the same problem and I figured it out. Samsung phones don't receive texts when a full number is put in. +1-555-555-5555. This is the number format Facebook uses. So if the person texts you using your Facebook linked number you'll never get it. Bravo Samsung! Bravo.

[Q] Text Messages Not Received Until Soft Reset

Recently, my phone will stop receiving text messages until I soft reset. Before posting, I tried a hard reset to see if that would fix the issue, but that did not work.
Is anyone else having similar issues with text messages?
Things worth noting:
1. I can still send messages without issue, even when I can't receive them.
2. All other data services on the phone work without any trouble (email, marketplace, zune, etc)
3. It happens even when I have full service, so it shouldn't be a connection/network issue.
4. I have a class 2 16 GB sandisk installed, which has been installed since I got the phone in November (might try a hard reset without the card to see if that helps).
It's interesting that the problem persisted through a hard reset. Right now I'm trying to determine if there's a specific set of actions that can be taken to reproduce the issue, but I just wanted to see if anyone else had any thoughts.
**UPDATE**
So even after pulling the sd card and hard resetting the phone, the problem is still present. Guess I'll have to head on over to AT&T to get a replacement.
If you are having the issue, it looks like you are only able to receive 10 messages before requiring a soft reset :'(
Thanks

I'm having the same exact problem. While I was on the phone with the ATT rep, she even tried to send me a text and couldn't!

Yeah I just went through the warranty exchange process with at&t and a replacement is on its way.
My co-worker also has a focus and hasn't had any problems, and with the number of people on this forum and no other responses, I don't think it's a very widespread issue.
I'm glad I found someone else with the problem though! Solidarity man! It's incredibly annoying. I setup a cron job on my server to send me a text every 15 minutes so I know when they stop working.

I'm ready to scream. I have a Dell Venue Pro (Another Windows Mobile 7 Phone) sitting here that has been an issue since day with everything EXCEPT text messaging. I spoke with ATT rep and they "claim" its either two things for me:
1) Porting of my number still transferring. ITs been to Sprint, T-Mobile, and now ATT all within the PAST two weeks.
2) Having a Metal roof can screw up the signal. Which I think is false because I have NO problem sending out texts, calling, surfing the web.
Again, NOT a problem restarting the phone and receiving texts but after, lets say, 15 minutes and having 3 bars, it stops. Its just like how T-Mobile network acted with Dell Venue Pro with the Internet, it needed to be restarted every hour or so. I'm READY to scream! I CAN NOT believe there AREN'T others with this problem!

10 Message Limit
Oh man. Yeah the Venue Pro launch was pretty rough. I was holding out for that phone too and was going to switch to t-mo, but I didn't want to chance it with all the problems that were being reported.
I have finally found a pattern though! It appears for me that after restarting the phone I can receive 10 text messages before they stop. I found this out because as I mentioned in my last post, I setup my server to send me messages every 15 minutes. While I was sleeping, i hit my sms receipt wall and a bunch of messages "queued up". This morning I restarted my phone, and 10 messages came in, then no more. Restarted again, received another 10, and so on until all the queued up messages had been received.
So it would be interesting if you check to see if there's a hard number limit of messages you can receive.

abledanger said:
Oh man. Yeah the Venue Pro launch was pretty rough. I was holding out for that phone too and was going to switch to t-mo, but I didn't want to chance it with all the problems that were being reported.
I have finally found a pattern though! It appears for me that after restarting the phone I can receive 10 text messages before they stop. I found this out because as I mentioned in my last post, I setup my server to send me messages every 15 minutes. While I was sleeping, i hit my sms receipt wall and a bunch of messages "queued up". This morning I restarted my phone, and 10 messages came in, then no more. Restarted again, received another 10, and so on until all the queued up messages had been received.
So it would be interesting if you check to see if there's a hard number limit of messages you can receive.
Click to expand...
Click to collapse
I noticed it this morning. I was on the phone with another tech support rep last night that WAS NO help, only concluded with that, I'm suppose to go to one of their stores and switch it out with another handset. Problem with that is, I didn't purchase it from ATT since Amazon.com had it for a penny. So, that'll be a fun visit. <--sounds like I'm from the south, don't it? lol
I'm having SO much fun sending myself texts to see if it actually goes through and I receive it. Here's something to think about, the two weeks I had T-mobile, I sent out 5,689 texts. So, this feature is something I actually WANT.

Update: Swapped out the phone. I had to act like an idiot because they had NO record of my sale at the ATT store, which there isn't any since I bought it at Amazon.com for a penny.
Knock on wood, its working. Sent myself over 50 texts throughout 2 hours.

I just recently started having this problem. I didn't notice at first, I just didn't think I was receiving any text messages. I accidentally restarted the phone (crappy case) and when I started it back up I got 10 texts instantly...all from the previous day. So I thought, oh AT&T must have screwed up. A day goes by and still no texts (odd because I usually get at least 20 texts a day). So I try to send myself a text. No bueno. So I restarted my phone. 10 texts. Restarted again. 10 texts...all still from Monday (2 days ago).
I already had problems with cellular data (http://forum.xda-developers.com/showthread.php?t=867347), and now this. If this problem is being caused by the SD card too, I'm getting rid of it.

Text Messages
abledanger said:
Recently, my phone will stop receiving text messages until I soft reset. Before posting, I tried a hard reset to see if that would fix the issue, but that did not work.
Is anyone else having similar issues with text messages?
Click to expand...
Click to collapse
Yes, I have seen this on occasion. Seems to be random and relatively infrequent in nature for me right now though. One thing that I have noticed (and may or may not be related) is that wireless sync seems to stop working at the same time. A soft rest always makes the problem go away...

I had this problem with my 2nd focus (i dropped the first and shattered the screen) It seemed to work fine for a few hours after I got it, then stopped receiving. As soon as I'd reboot the phone, itd work till i sent about 10 messages, then stopped. I tried my sim in another phone, worked fine. So now i'm on my 3rd phone.
Id tried multiple hard resets and none of them helped - I had assumed i'd just gotten a bad phone. But it seems a more common issue than I'd originally thought. I'd tried initially to take out my SD card (Kingston 16gb Class 4) and it didnt help.

Just got this problem on my Omnia 7, so maybe it's an OS or carrier issue.

Eriatarka said:
Just got this problem on my Omnia 7, so maybe it's an OS or carrier issue.
Click to expand...
Click to collapse
Interesting. I wonder if anyone else has had this issue on some of the htc or lg phones or if it's a Samsung only problem. I guess this means that it's not related to the sd card though!
I have since replaced my defective focus and have yet to experience any problems with the new one.

I believe I've figured out and need a few testers to verify fix. I too was experiencing same issue of not receiving more than 10 SMS text messages until soft reset. After multiple hard resets and eventual phone replacement by AT&T Technical Support, I decided to navigate the Diagnosis Codes determined to find a fix for you all. Long story short, I discovered and tested the setting that causes and fixes the issue as follows:
*#197328640#
1 Debug
8 Phone Control
7 Network Control
1 GCF
3 Setting Cancellation
End
Soft Reset phone (Reboot)
You can test by texting yourself (your mobile number)
Enjoy!

Can't access root menu with *#197328640#
Hi, I can't open my root menu using *#197328640#. Any idea? I have the same problem of not receiving SMS.
tyryanjr said:
I believe I've figured out and need a few testers to verify fix. I too was experiencing same issue of not receiving more than 10 SMS text messages until soft reset. After multiple hard resets and eventual phone replacement by AT&T Technical Support, I decided to navigate the Diagnosis Codes determined to find a fix for you all. Long story short, I discovered and tested the setting that causes and fixes the issue as follows:
*#197328640#
1 Debug
8 Phone Control
7 Network Control
1 GCF
3 Setting Cancellation
End
Soft Reset phone (Reboot)
You can test by texting yourself (your mobile number)
Enjoy!
Click to expand...
Click to collapse

gasahadewo said:
Hi, I can't open my root menu using *#197328640#. Any idea? I have the same problem of not receiving SMS.
Click to expand...
Click to collapse
*#32489# bypass to get into root menu. click the back button 4 times to get to the main menu.
Someone else posted that here.

tyryanjr said:
I believe I've figured out and need a few testers to verify fix.
Click to expand...
Click to collapse
Thanks. I've been experiencing the problem too ... will test and let you know if it works for me!

I'm not experiencing this problem any more, though I can't say for sure whether it was solved due to that diagnostic menu action or the Samsung firmware update I applied later that evening.

tyryanjr said:
I believe I've figured out and need a few testers to verify fix. I too was experiencing same issue of not receiving more than 10 SMS text messages until soft reset. After multiple hard resets and eventual phone replacement by AT&T Technical Support, I decided to navigate the Diagnosis Codes determined to find a fix for you all. Long story short, I discovered and tested the setting that causes and fixes the issue as follows:
*#197328640#
1 Debug
8 Phone Control
7 Network Control
1 GCF
3 Setting Cancellation
End
Soft Reset phone (Reboot)
You can test by texting yourself (your mobile number)
Enjoy!
Click to expand...
Click to collapse
Testing now!!!
I hope you're fix works for me too. This has been very annoying.

Good luck everyone. If v1122 of diagnosis menu has been installed due to update you can get to it by *#32489# and click on "Back" to get where you need in the menu.

Reporting back.
As long as I'm in an area with good radio penetration, the fix is a godsend.
In areas with poor radio penetration, it's no change.
So, I'll say good work tyryanjr & ATT-US
You guys improved my love of the focus tenfold today.
I should mention I am using a Rogers Branded Focus, SIM Unlocked, Dev Unlocked (Chevron), NoDo, on SaskTel's wireless network in Saskatchewan. If you are on Bell or Telus with similiar issues, give it a whirl.
To my wireless carrier, please rectify the situation, ASAP!

Weirdest Issue regarding SIM card i've ever experienced, help please!

Hey xda techies and guru's, i need some major desperate help here...
This is going to be a long read, but its for the sake of understanding and what exactly is happening, I hope you read on and hopefully have an idea as to what's going on.
So i've been a Rogers customer for the past 7 years, i've been using the Galaxy S3 for 4 of those years using the same SIM card. Just recently, I decided to upgrade and purchased a Galaxy S5. I put my new sim card in the S5 and everything was working flawlessly for about 2 months and then one morning I was sending some texts out, and didn't receive any all day so i checked my texts and realized they did not send. I then tried to make a call and got a message stating "not registered on network". So being the troubleshooting/techy guy i think i am, i go to google and start trying every solution out there. I got so desperate at wanting to fix this issue i had eventually factory reset, and even stock rom flashed the phone...but nothing i tried or did seemed to fix this issue. I put my sim card back in my S3 and it seemed to work just fine, so I figured nothing was wrong with the sim card, it had to be the S5...so here i am out of solutions to try, i randomly grab my brothers sim card from his phone and put it in my S5, and to my surprise it worked! so i thought that maybe the sim card was actually at fault. so i go to my nearest rogers store and get a new sim card, low and behold it's fixed!!!
...a week later, my phone decides to repeat the same ordeal. "not registered on network", so i go back to rogers and get a new sim card again, seems like it fixed the issue once again. and then a week later, same thing happens yet again. at this point...my phone has a temporary fix, but is way to unreliable as i have no idea when this starts happening and can miss very important phone calls or texts. So now this happens again the other night, and i put the sim into my S3 for a couple hours, make some calls and then for the heck of it decide to try it in my S5 again, and it worked! but it worked for maybe 16 hours until repeating the same thing. so i pop it back into my S3 make some test calls, and put it back into my S5 and now it's working again...for how long, i have no idea...fact is it's unreliable and i hate always having to check my phone in paranoia that this may happen again.
what do you guys think is the problem here? Rogers is willing to help me get it serviced for free. but i feel like they won't find the issue with the time they are given with it...
desperate need of help/advice. thanks!