Related
Not to give away too much specific information, but I've got a new TMO MDA and the building I am in actually has TMO repeaters. Other TMO phones get perfect reception, and I can even put this new sim into my old unlocked HTC Typhoon and get perfect reception, yet my new TMO MDA won't get any signal.
I'm attempting to scour the registry to find some bit of info or a bit to flip or something of that sort to diagnose the issue. Our TMO rep apparently has RF engineers working on the issue, but if I can fix it sooner than they can I'd be happy.
So, basically, only these new MDAs (other new MDA owners are experiencing the same issue, as well as SDA owners) fail to authenticate to the repeaters in this building. I doubt the repeaters have a list of phones that allow authentication, since the Typhoon was never released by TMO and that can authenticate fine. So I'm thinking there is some bit on the MDAs that is sticking to one band frequency or another, or something to that effect.
Any idea where I could look for info, whether it be a web source or maybe a registry key I could tweak or something of the sort? I got the engineer mode to work (after another registry tweak to turn it on), and it isn't showing any information since the phone isn't connecting to any tower/repeater.
when you go to select networks to use, does the phone give you a list of possible cell networks?
Sorry if i sound obvious....but:
1. Have you compared the Roms on the phones? Maybe the new phone has a different rom which is causing the problem.
2. Have you tried the phone anywhere else outside your building...
3. The engineering mode will still work even without a SIM installed, so if your getting blank information then I think you have an old Rom
Hope this helps
Answers to questions in the thread:
1. If I go to select my networks manually, and it searches for networks, all it finds is the Cingular network, which I can not connect to. It won't find the TMO network at all. But I know it exists because other TMO phones work fine with full reception, and even my old Typhoon works with my new TMO sim in it.
2. The roms on all the MDAs shipped from TMO USA 1.8.10.2 and GSM rom 01.09.10.
3. Phone works entirely fine outside of the building. The building is shielded, but there are repeaters in the building for current TMO users. I know they work since other TMO phones other than the new MDA and SDAs work fine.
4. As for engineering mode... interestingly enough, now that I do have reception (I'm at home right now), I also get blanks. I thought that because I didn't get any reception, I wasn't getting anything from the engineering mode. But interestingly enough, I still don't even though I have reception.
Methinks I do need just the GSM rom. Someone mentioned it in another thread in the Wizard Upgrade forum. Where might I get just that ROM, maybe I'll give it a shot and see if it fixes before doing a full ROM upgrade (which I'd like to do for performance reasons, but I haven't gotten a definitive answer whether I can revert back to bone stone TMO roms with extended roms and everything yet).
I woould suggest getting hold of one of the phones that works, back up the registry, and restore it to the phone that doesn't work. That would tell you if its a registry setting, or a phone/rom problem
britman said:
I woould suggest getting hold of one of the phones that works, back up the registry, and restore it to the phone that doesn't work. That would tell you if its a registry setting, or a phone/rom problem
Click to expand...
Click to collapse
Well, there are no phones that work.
The phones that do work are your run of the mill non-smartphone phones, not a WM5 phone.
Actually, that's not true since my Typhoon is running Windows Mobile 5, but it is entirely different than the MDA.
Only all the stock MDAs shipped from TMO are failing to authenticate to these repeaters. Makes me think that updated the radio rom would help, or something on the repeaters is blocking just these two phones (the Wizard and the Tornado).
Try updating the wizard with one of these roms:
ftp://xda:[email protected]/Wizard/Roms/Tmobile/
Well, I updated the radio rom to 01.12.10...
And still wont connect to these repeaters. The phone seemed snappier to connect when I stepped outside of the building, though. So there is a plus. However, there has to be some reason the repeaters in this building are not allowing my phone to auth.
Hi guys, i know this is a common problem amongst some of us, there are several threads discussing the connection drops but please there must be someone out there who knows something about it.
Basically with HSDPA enabled, the connection will last a random period of time before disconnecting by itself and displaying: cannot connect for an unknown reason.
When HSDPA is turned off, only 3G is used, although this works fine, it is fairly slower.
I am on T-Mobile UK, I have phoned their technical support, we have established it is not the sim card but the phone itself and have tried a variety of steps to solve this, for example receiving band settings for WCDMA, this has not fixed the problem.
I have tried changing the username and password combinations and have tried every combination of every advanced network option. I have used the T-Mobile stock rom 1.43, official HTC ROM 1.66, duttys hg, energyROM, artemis 5.0 and artemis 5.5 (would recommend btw) using MTTY before every flash, and every single different radio combination.
Myself, and many people here would be very grateful for any help posted.
Thanks in advance
Why don't you try Settings > Connections > Advanced network > GPRS tab > change from PAP to CHAP.. and reset... or viceversa.. that helped for me..
Thanks for the post, i've tried all that i've tried all advanced settings, at most they last for a day or so but after a while the connection dropouts seem to worsen
Ok ive just gotten off the phone for the third time with the technical support
basically what they've said is that the hsdpa WILL disconnect because the mobile towers simply can't handle the traffic.
He said in his honest opinion I should disable it because it simply won't work well and there is no fix.
Taking the piss juuuuust a little bit
Mine on t-mobile uk will show H, but usually drop down to 3G. It won't give me an error when it drops down though.
It sounds like its not transferring from H to 3G.
To be honest, i was unaware t-mobile ran HSDPA till I got my HD2 (never showed on my BB).
mine switches between 3G and H too, this happens when the connection is being used (for example loading a web page) when the job is finished (page has finished loading) it turns back to 3G right?
are you saying that your connection never disconnects?
may i ask which radio and rom you are using?
thanks!
For my personal experience, I have for over a month, on versions 1.48, 1.66 by HTC, artemis versions, versions of other French chefs. had no problems,
Login Exchange push 24/24 without any cuts, I solicited the network with opera I passed automatically 3g H, and since February it to completely fall with the problems that everyone encounters (lost connection for several minutes , unable to connect to 3G without hard reset)
to remove the sim chip, I try with another chip of the same operator, another chip from another operator, the problem is still there.
For several days I have also continued a Touch HD, it faces no problems, no problems in connection 24/24.
In short, impossible to challenge any operator, any base station, any sim card.
It is then that the problem come from HD2:
-Software: We all try every combination of rom and radio rom possible.
It is the hardware, maybe the chip integrated into a concern for design, manufacturing concerns on some series, may be dysfunctional due to incompatibilitée between several chips of the phone, short, HTC should look into the problem.
cgrec92 said:
mine switches between 3G and H too, this happens when the connection is being used (for example loading a web page) when the job is finished (page has finished loading) it turns back to 3G right?
are you saying that your connection never disconnects?
may i ask which radio and rom you are using?
thanks!
Click to expand...
Click to collapse
correct, it never disconnects.
It will switch seemlessly between them, when using or not using.
same one it came with. O2 HD2.
ROM 1.43.206.4 (70315) WWE
RADIO 2.04.50.22_2
I've also been struggling with this problem ever since I got my HD2 three weeks ago. However it seems like only a few people experience this.
My case is exactly like cgrec92 described. I'm on a 3.5G network in Denmark (3 Mobile), the phone shows the 3G connection at all times. When things do work and I use Opera/weather/Twitter/email etc, the symbol changes to H and I know the data connection is functioning. I can be using this for a whole hour without any problems.
However, if I put the phone down for a while and then pick it up again to use one of its data services, very often it does not connect to 3.5G (or H) anymore. It will still show the 3G icon on the screen, but there's no data connection. Then I go to Connection Manager and I can see that data connection shows as Off - and after a few seconds it goes back to On by itself That does not mean the problem is solved, as the phone still fails to establish any data connection. What I need to do then is manually turn off data connection and re-enable it again, which makes the 3G symbol immediately change to H. Then everything starts working again - until the next time it stops working...
I contacted the HTC customer service and they said it might be a driver-related issue, recommended a hard reset. I did that and for a few hours I thought it solved the problem, but no, data connection still disconnects by itself.
I spoke to 3 Mobile's technical service and they told me to update my software, which I had already done previously (I'm running stock 1.66 ROM Danish). They also said they never received any such complains about the HD2.
Like cgrec92 I've also played with all kinds of network/band settings, but it did not make any difference.
***
One question: isn't the phone supposed to automatically connect via EDGE when it cannot connect via HSDPA? Because in my case it will only establish data connection via H, never EDGE.
Any advice is greatly appreciated!
My take on this FWIW
It's not the phone!
It's the radio ROM installed.
I live in an an area where T-mobile say I can't get HSDPA.
However, I know that I can. How? Because 3 network uses the same local cell and transmitter as T-mobile and their signal will rip your eyes out!!!!!!!!!
All information obtained from a good friend of mine who works for BT, who, service manage the cells for the networks.
Plus, in this location, the cell traffic is then handled by BTs digiatal backbone which takes it who knows where after that.
So I have a very isolated situation in which I know there is a decent HSDPA signal, but I have had trouble with drop outs on my two previous phones (Nokis 5800 and HTC Touch Diamond 2) and originally on my two T-mobile mobile broadband feeds using Huawei E220 cell network modems.
All fixed when I finally found the right Radio and flashed it on the phones and unlocked and flashed the latest modem firmware.
My broadband connections are always on and never drop out and my HSDPA signal on my HD2 is through the roof!
To further emphasise the point all the equipment is used (when home based) behind solar glass which is notorious for blocking mobile phone signals.
Land on the best one and you will get incresed battery life as well.
Bottom line is try the latest radios (2.08.50.08_02 in my case) and I think you may be surprised at the results.
Current result of speed test 09.31 hours
ADSLSPEED.COM | Speed Test
3 minutes later
ADSLSPEED.COM | Speed Test
I have the same problem with the connection dropping. What I did to make it work was to disable HDSPA and putting GPRS to CHAP instead of PAP, and so far I have no problems at all
Thanks for the reply and tips. I also did the same earlier today, except that I did not change PAP to CHAP :O. I was waiting until tomorrow before I posted any results, but I gotta say so far the connection has been stable just like yours.
I also called HTC's customer service in Denmark and the fellow I spoke to was very helpful but he said he has never heard about such problems. He sent me updated network settings via sms, but it did not fix the problem.
I mean, only some users around the world suffer from this problem, right? So what is it that's wrong with our devices? Is it a production fault? If I exchange my phone for a brand new one maybe I won't be unlucky again? When 3 DK finally told you the problem was unfixable, did they mention other users with the same issue? Did they ever offer to replace your phone?
DORMIU said:
Thanks for the reply and tips. I also did the same earlier today, except that I did not change PAP to CHAP :O. I was waiting until tomorrow before I posted any results, but I gotta say so far the connection has been stable just like yours.
I also called HTC's customer service in Denmark and the fellow I spoke to was very helpful but he said he has never heard about such problems. He sent me updated network settings via sms, but it did not fix the problem.
I mean, only some users around the world suffer from this problem, right? So what is it that's wrong with our devices? Is it a production fault? If I exchange my phone for a brand new one maybe I won't be unlucky again? When 3 DK finally told you the problem was unfixable, did they mention other users with the same issue? Did they ever offer to replace your phone?
Click to expand...
Click to collapse
Erm!
It's your radio!
But, I think I did say that in a previous post.
You had a helpful fellow who sent you updated settings?
And he thought that was going to fix your problem?
That was helpful!
It's your radio!
The technicalities are beyond a customer assistant at the end of a phone. They work from a script.
I'll send you the settings.
Have you done this?
Have you done that ?
Never heard of anyone else with your problem!
It's your radio!
T-mobile uses PAP protocol (at least they do here in the UK) and it's a handshake protocol so changing that won't really do anything to the signal definition.
You have it or you don't.
It's your radio!
There is no "production fault".
You are not "lucky" or "unlucky".
You are in an area where you will suffer from this because of the ???????
THE RADIO!
I think I have made my point.
If it turns out that you don't have a radio issue then please feel free to admonish me.
Until then----------
It's your radio!
well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help
Yes, I was about to mention something similar. I haven't tried combining different ROMS & Radios myself, but I know people like cgrec92 who have with no good results.
And if it is the radio, then every 3 Denmark user like me would be experiencing the same problem, correct? I don't think that's the case. Actually when you read the forums you will find users from different countries with this problem, and they/we are not the only ones with a certain combination of ROM/Radio.
So yes, by disabling HDSPA I finally managed to have a stable data connection (but no 3.5G, obviously). At this point no one seems to know the cause of this issue, but I suppose it's naive to expect a future ROM to solve it, after all it's not a widespread problem. Is HTC even working on it? Are we sure it's not our devices that are faulty?
I honestly have no idea, but I cannot just accept this problem and live with it after all the money I put into this phone. That's why I brought up the possibility of having it exchanged for a brand new one in hopes that it will not have this problem.
Any ideas?
cgrec92 said:
well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help
Click to expand...
Click to collapse
The post by pa49 was to DORMIU.
I'll pm you my t-mobile settings.
And I cant use the connection setup, being an O2 HD2, it only allows selection of O2.
cgrec92 said:
well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help
Click to expand...
Click to collapse
I referred to my radio in my previous post -20.08.50.08_02.
My OS ROM is Leo Lite 3.
Connection setup used and no further settings.
My explanation for this is the fringe nature of the received signal.
The radio its constantly 'hunting' for a signal and the radio software has difficulty in locking on.
BTW OS ROM and settings ready don't affect the efficiency of the radio signal.
MidnightDraven said:
The post by pa49 was to DORMIU.
I'll pm you my t-mobile settings.
And I cant use the connection setup, being an O2 HD2, it only allows selection of O2.
Click to expand...
Click to collapse
I appreciate the help, but he doesn't seem to understand the issue here. It's not that we have low connection, or that we cannot connect to the 3.5G network. The problem is that the phone's data connection will automatically disconnect even when we are in an area with full 3.5G signal. The phone will connect for a while and then, moments later, in the same spot and with full signal, data connection is terminated. So I just can't see how the radio has anything to do with that, especially when there are hundreds of other users out there with the same ROM & Radio as us and in the same network. And yet they do not experience this problem.
Ive have similar issues but it depends where i am it appears that some towers its ok where others its not!
mo
DORMIU said:
I appreciate the help, but he doesn't seem to understand the issue here. It's not that we have low connection, or that we cannot connect to the 3.5G network. The problem is that the phone's data connection will automatically disconnect even when we are in an area with full 3.5G signal. The phone will connect for a while and then, moments later, in the same spot and with full signal, data connection is terminated. So I just can't see how the radio has anything to do with that, especially when there are hundreds of other users out there with the
same ROM & Radio as us and in the same
network. And yet they do not experience this problem.
Click to expand...
Click to collapse
The radio differentiates between all the different levels and types of signal and it depends on how exact it interprets the signal. They are supposedly optimized before release and then re optimized with each newly released version. Network operators then have their own network parameters and again the radio has to accommodate this as well. One radio will never satisfy all these criteria and some of you will be in the wrong place at the wrong time on the wrong network with the least effective radio.
I can assure you that I most certainly do understand the problem and that is why, in my own case, I have resolved it.
I have my sgs for 2 weeks now. GSM disconnects around every 2 days.
At service mode (*#*#4636#*#* - Phone information) i can see this repport:
GSM disconnects:
====DATA=====
State: inactive
disconnected with last try
at 00:59
fail because No Error
The question is: why does this happen?
Is this an android issue or a hardware problem?
Any pointers?
Thanks in advance
.
do you ever enter a building, subway, or some other location where the GSM becomes poor?
AllGamer said:
do you ever enter a building, subway, or some other location where the GSM becomes poor?
Click to expand...
Click to collapse
That's not the problem.
Gsm disconnects just like that ,at home for instance. And when I notice that and try to reconnect (settings- wireless networks- mobile networks - networks operators) it doesnt find ANY of them.
Then I restart the phone and gsm network is back.
If I dont notice disconnection in time (so I can restart phone, people just cannot reach me....quite frustrating...
i see what you mean now.
yes, i've noticed that on mine too, but.... that's because i was fooling around with some new Apps Widgets settings i was testing to control the radio and data to save battery.
Did you install any new Apps recently that might cause that?
betoNL said:
That's not the problem.
Gsm disconnects just like that ,at home for instance. And when I notice that and try to reconnect (settings- wireless networks- mobile networks - networks operators) it doesnt find ANY of them.
Then I restart the phone and gsm network is back.
If I dont notice disconnection in time (so I can restart phone, people just cannot reach me....quite frustrating...
Click to expand...
Click to collapse
do you have an old sim card? i had a 3g sim card that wasnt even 1 years old and replacing it fixed connectivity issues on my nexus 1 and i had a similar experience with my old htc magic
AllGamer said:
i see what you mean now.
yes, i've noticed that on mine too, but.... that's because i was fooling around with some new Apps Widgets settings i was testing to control the radio and data to save battery.
Did you install any new Apps recently that might cause that?
Click to expand...
Click to collapse
Well I installed all kind of apps. but i have the feeling this problem was happening even before that.
And I dont need widgets to control data ( I think) because I set the sgs to use 2g networks only and I dont have apn configured( section is empty. Internet connec. only via wifi.
hondaguy said:
do you have an old sim card? i had a 3g sim card that wasnt even 1 years old and replacing it fixed connectivity issues on my nexus 1 and i had a similar experience with my old htc magic
Click to expand...
Click to collapse
Well, my sim card is VERY old (2002) and the carrier (Telfort) is roaming into another carrier's network (Kpn) with no extra costs of course like real roaming, but still roaming (I get the little "R" next to the signal strenght bars)
Anyway this never happened with the Nokia 5800xm running Symbian OS and using the same sim card...
Starting to get pissed of with Android...
With Symbian you hack or root or tweak because you want to, not because you NEED to like with Android....
And then you prob. get side effects...
Thank you guys for your time
I would get a new sim card if I were you. Every android phone that I have had seems to work better with a good 3g sim.
Get a new SIM card.
same problem, different phone
i have the same problem on kaiser with flashed android on it.
sim is 2 years old, and now suddenly this happened, tried differents sim cards, but the problem persists. My guess is, it is a software problem.
Maybe i will report when I flash original WM6.1 rom onto it, if you are interested in the result
btw, this happened about two days ago and because of this im buying galaxy s so i hope the problem will be gone with new phone
did you guys see this other topic?
http://forum.xda-developers.com/showthread.php?t=769582
anyone able to reproduce this issue?
Maranevim said:
i have the same problem on kaiser with flashed android on it.
sim is 2 years old, and now suddenly this happened, tried differents sim cards, but the problem persists. My guess is, it is a software problem.
Maybe i will report when I flash original WM6.1 rom onto it, if you are interested in the result
btw, this happened about two days ago and because of this im buying galaxy s so i hope the problem will be gone with new phone
Click to expand...
Click to collapse
Why you think the problem will be gone if it's still android and I also got it with my sgs? Or are you counting on Froyo?
Yesterday I upgraded my sgs to froyo jpc with kies. I am new with Android but the post of Aery was so clear that i didnt resist: http://forum.xda-developers.com/showthread.php?t=769400&highlight=froyo+upgrade
I did get stuck on reboot but could get out of it after applying a cache/data/factory reset on recovery mode (3 buttons)
Now I am being carefull with the 3rd party apps., and so far so good, no gsm disconnections .
Froyo is of course better that eclair but Android is still disappointing to me.
You flashed Android onto a WM device (i'm impressed); could you not teach me how to flash Symbian onto my SGS?
Voice dialing (over bluetooth or not) and proper connectivity control (network, data, gps and bluetooth) of android is years behind Symbian; and such a well written, light OS, it will just fly on a high-end hardware like the sgs; but that is an issue for another thread.http://forum.xda-developers.com/showthread.php?p=7938430#post7938430
Pls keep reporting..
AllGamer said:
did you guys see this other topic?
http://forum.xda-developers.com/showthread.php?t=769582
anyone able to reproduce this issue?
Click to expand...
Click to collapse
I think indeed that's not the same issue. My problem is that the radio signal get turned off during inactivity. That's why I got connection back after reboot: radio signal gets turned on again; later I learned how to turn radio signal back on without rebooting, but that is just a remedy , no real solution.
Try to upgrade to froyo, make a factory reset and be carefull with 3rd party apps. With froyo you will need less interfering tools anyway
I dont thing that my old sim card is the problem, but i'll try to replace it anyway...but first things first
Btw dou you have 3g turned on? Cause I never...
Another mistery: When I have 3G on I see those bars (signal strenght) dancing and that "death grip" thing happening:http://www.youtube.com/watch?v=LROTHrTR92k
But when I have it on 2G only the bars doesnt move even if I strangle it with both hands.....
Please repport later how it's going...
I had the same issue, i sent mine back and got my money back, i had also tried with different simcards and resets and nothing worked.. so hopefully my new galaxy wont have this problem. Its strange that these problems are so rare though.. But as long i get it going ill be a happy man.
fourth day with JPC ( and 4 days after a factory reset) so far so good no disconnections . I think problem is gone...
Today just to be safe, I got a new sim card....the other one was too old anyway(8 years)
i have the same issue, for a few days i can't get 3g. i'm seriously wondering about sending back my sgs. i've ttried all the settings, changed my sim..nothing...begin to think it was a fullish thing to change Desire to SGS..
alpachiles said:
i have the same issue, for a few days i can't get 3g. i'm seriously wondering about sending back my sgs. i've ttried all the settings, changed my sim..nothing...begin to think it was a fullish thing to change Desire to SGS..
Click to expand...
Click to collapse
Well... this is not the same issue.
I have 3G (WCDMA) disabled. I only use 2G (GSM) and WIFI for data/internet connection.
I Dont have a data account, I dont need it therefore I disabled 3G in order to save battery.
If you do want to use 3G, just go to settings - wireless and network - mobile network settings - network mode and set auto-mode (GSM/WCDMA or 3G/2G)
If it doesn't work, apply a data/factory reset and try again.
And if it doesnt work, it's probably hardware related and you should return it or send it for repair.
My issue is more complicated; next to the fact that I dont want to use 3g, my carrier is roaming to another network and probably Android OS or the firmware cannot handle it properly.
Android is still premature and the "Samsung - Android integration" seems to need a lot of development as well.
It is just a shame that basic functions like proper connectivity control just wont cut it. And Google is not doing any good either.
And dont let me get started on the voice recognition issue......
Hardwarewise, the SGS is superior that htc desire.....I wonder how it would perform if running Symbian^3 OS or Meego.....
I get a great sound quality from the stock music player just by mixing the equalizer and using the music clarity effect...just great...better than any other device I tried.
And the OFFLINE Gps experience is just great as well: the combination SGS - Motonav - External Bluetooth gps device is working like a charm.
I wouldn't change my sgs just yet......
yesterday i was swiching sims to determine if is a sim fault and suddenly i have my 3g/h back. happy owner again. i've tried all to do this, from firmware upgrade to servide mode settings..i don't know why but i'm ok again...
betoNL said:
Well... this is not the same issue.
I have 3G (WCDMA) disabled. I only use 2G (GSM) and WIFI for data/internet connection.
I Dont have a data account, I dont need it therefore I disabled 3G in order to save battery.
If you do want to use 3G, just go to settings - wireless and network - mobile network settings - network mode and set auto-mode (GSM/WCDMA or 3G/2G)
If it doesn't work, apply a data/factory reset and try again.
And if it doesnt work, it's probably hardware related and you should return it or send it for repair.
My issue is more complicated; next to the fact that I dont want to use 3g, my carrier is roaming to another network and probably Android OS or the firmware cannot handle it properly.
Android is still premature and the "Samsung - Android integration" seems to need a lot of development as well.
It is just a shame that basic functions like proper connectivity control just wont cut it. And Google is not doing any good either.
And dont let me get started on the voice recognition issue......
Hardwarewise, the SGS is superior that htc desire.....I wonder how it would perform if running Symbian^3 OS or Meego.....
I get a great sound quality from the stock music player just by mixing the equalizer and using the music clarity effect...just great...better than any other device I tried.
And the OFFLINE Gps experience is just great as well: the combination SGS - Motonav - External Bluetooth gps device is working like a charm.
I wouldn't change my sgs just yet......
Click to expand...
Click to collapse
Hello,
I know its been a long time since you wrote this thread but I just came by it!
I have the exact same problem with you (I had it since August) even now with the official froyo. I tried factory reset and no new apps (that could cause the problem) but it still disconnects randomly in GSM mode. However, when I have it on auto (gsm and wcdma) I have no issues. I just disconnect data from the power button in froyo. I am wondering if you ever found a solution..
Chryssa
Well, I am subscribed to this topic so I saw your post.
Good and bad news:
First the bad one: No solution yet, it keeps disconnecting IF I stay on "gsm only".
And the good (or a little better) news:
I noticed that on sgs, using "gsm only" or "gsm/wcdma (auto mode) makes no difference on battery consumption....
By the way, this is a Samsung issue, not really an Android one.
On a HTC Desire HD, you can use "gsm only" mode with no problems...
Thank you for your answer!
I noticed that about the battery too. So not too bad, I just have to keep it on auto mode then..
Same issue
Im having the same issue but in a optimus t the worst part is that i cant get service at all.. when i press change network preferred it wont change and when i try to press on turn on radio it wont work either....
Hi i just brought and HD2 and can not get on 3G and I know I am in the 3G area. I thought by flashing to froyo's build it will work, but I am still having the same problem. I checked and made sure it is not in 2g mode either.
anybody have an ideal on whatis going on?
A OS ROM flash/Android build wouldn't really change your 2G/3G connectivity... unless it has a radio packaged with it. (HD2 compatible Android builds do not come with radios)
I would suggest going to the Radio thread and trying a different one, see if that works better for you.
just make sure it's a x.x.50.x radio!!!!!
(2.12.50.02_2 is the latest... been working really well for me here in the greater Seattle area)
yeah I updated to the latest radio also, same one as you and still nothing
I had similar after flashing to a new ROM, turns out it was defaulting my "Data Connections" to off, which killed out my 3G. soft resets, etc didnt help, took me 2 days to figure it out and finally the guy at the tmobile store who had the exact same problem prior helped me out. Worth checkin if you have something similar.
^^^how do I go about doing this? Where is it under?
I own a Verizon Motorola Razr M, bought in ebay to an US seller. I am in Spain and I use Movistar SIM card
The phone came with stock JB 4.1.2, and therefore I could not unlock the bootloader.
I started using it, but it had a problem that I am not been able to solve so far: after some hours of use, with no problems with GSM and data connections, it suddenly looses both connections, although the signals on the status bar still appear. I take care that signals have gone when I take the phone to make a call or surf the web.
I have tried the following procedures:
Change the net settings to GSM/UMTS
I rooted the phone with motochopper 1.1.2 exploit
I installed Safestrap 3.12 in order to be able to install other available locked compatible roms.
I tried these roms, following this thread here in XDA: Clean ROM 1.0. Clean ROM 1.1, Barebone New Base, Stock Deodexed.SDswap-Locked & UnLocked BLs-xt907-9.8.1Q-94-1, but no luck. This last one uses the last radio, but no way.
I also installed the [PATCH][GUIDE] Patch to fully enable GSM on Verizon CDMA Android phones. I could only install it on Clean ROM 1.1 however. It has been impossible to install it on the other ROMS. In any case, no luck again with the patch installed. Here I had a big problem because as I still had these problems, I got into *#*#4636#*#* in the dialer, and touched the band selection option: suddenly, the net showed no signal more and I was unable to make it work again: I finally solved this by installing the stock firmware from here with RSD lite.
No way. I still have this problem and I can not use the phone. I have also tried with another SIM card, but the problem remains. It is a shame because when the connection works, the phone runs very well.
Any help would be very appreciated
More details
errotaxar said:
I own a Verizon Motorola Razr M, bought in ebay to an US seller. I am in Spain and I use Movistar SIM card
The phone came with stock JB 4.1.2, and therefore I could not unlock the bootloader.
I started using it, but it had a problem that I am not been able to solve so far: after some hours of use, with no problems with GSM and data connections, it suddenly looses both connections, although the signals on the status bar still appear. I take care that signals have gone when I take the phone to make a call or surf the web.
I have tried the following procedures:
Change the net settings to GSM/UMTS
I rooted the phone with motochopper 1.1.2 exploit
I installed Safestrap 3.12 in order to be able to install other available locked compatible roms.
I tried these roms, following this thread here in XDA: Clean ROM 1.0. Clean ROM 1.1, Barebone New Base, Stock Deodexed.SDswap-Locked & UnLocked BLs-xt907-9.8.1Q-94-1, but no luck. This last one uses the last radio, but no way.
I also installed the [PATCH][GUIDE] Patch to fully enable GSM on Verizon CDMA Android phones. I could only install it on Clean ROM 1.1 however. It has been impossible to install it on the other ROMS. In any case, no luck again with the patch installed. Here I had a big problem because as I still had these problems, I got into *#*#4636#*#* in the dialer, and touched the band selection option: suddenly, the net showed no signal more and I was unable to make it work again: I finally solved this by installing the stock firmware from here with RSD lite.
No way. I still have this problem and I can not use the phone. I have also tried with another SIM card, but the problem remains. It is a shame because when the connection works, the phone runs very well.
Any help would be very appreciated
Click to expand...
Click to collapse
The problem also seems to become worse with the use of the phone: at the beginning, coming from a factory reset, It can last some hours before the problem occurs. But since it happens from the first time, it happens more and more frequently and the phone can not be used any more. It seems that there could be a software issue.
Another try disabling fast dormancy
I´ve just disabled fast dormancy, because my operator Movistar apparently does not use this technology.
For this, I have modified 3 lines from build.prop system file, as indicated in another site.
The 3 lines are:
ro.mot.ds.fastdormancy.disable=true
telephony.lteOnCdmaDevice=0
ro.telephony.default_network=3
Having fast dormancy enabled when your operator does not support it, seems to drain battery, and could cause other problems. That´s why I´ve done this. I have used root explorer apk from Google store, it is free and it automatically creates a backup of build.prop file when you modify it.
I keep the fingers crossed, let´s see what happens.
Fast dormancy: yes but...
After some days using the phone with fast dormancy disabled (for this, I also added this line to build.prop: ro.ril.fast.dormancy.rule=0 ; I read this for ICS Roms, I do not know if this command is also valid for JB, any comment will be welcome), I still get some cuts (less I would say), but at least the phone tries to restart the connections. For this, I have also installed the apk from Google Play called 3g reconnect.
In any case, any comment would be appreciated.
Issue not solved
I still get data and voice disconnections when I use GSM/UMTS or only UMTS modes. They occur ransomly, and they also occur as soon as I use a WIFI connection. I can only use the phone on GSM only mode, which is frustrating.
Any advise?
errotaxar said:
I still get data and voice disconnections when I use GSM/UMTS or only UMTS modes. They occur ransomly, and they also occur as soon as I use a WIFI connection. I can only use the phone on GSM only mode, which is frustrating.
Any advise?
Click to expand...
Click to collapse
I do not go near *#*#4636#*#* anymore. So tell me do you use that to make these changes (phone info is the app name).
Choosing GSM/UMTS or GSM only
aviwdoowks said:
I do not go near *#*#4636#*#* anymore. So tell me do you use that to make these changes (phone info is the app name).
Click to expand...
Click to collapse
Hello,
I have tried both: using *#*#4636#*#* or using the usual phone settings. Sometimes I have also checked that the changes made with the usual settings appeared also dialing *#*#4636#*#*.
Yesterday evening, I tried selecting global mode instead of GSM/UMTS and it seemed to work for some hours, but today morming, the problem occured again. So far, the unique way I have found to avoid connection cuts off is using GSM ONLY mode. I have to say that I have tried with 2 different SIM cards but the result is identical.
errotaxar said:
.
Click to expand...
Click to collapse
Did you select the 3 dot menu & mess with the "band" settings?
---------- Post added at 07:08 AM ---------- Previous post was at 06:56 AM ----------
http://forum.xda-developers.com/showthread.php?t=2346623
I did that once, and all the signals disappeared. I restored the phone with RSD Lite, that appeared to be the unique way to have again signals working. Now I do not even dare touching these 3 dots.
errotaxar said:
I did that once, and all the signals disappeared. I restored the phone with RSD Lite, that appeared to be the unique way to have again signals working. Now I do not even dare touching these 3 dots.
Click to expand...
Click to collapse
What booby a trap? How many step into!
I don´t know if I am understanding you. I did that once because I did not know what else should I do to solve the problem. I saw that there was the possibility to choose theoritically between US bands and Cellular, and I entered in that menu. It is not so stupid to try that if you have already tried 100 other ways.
In any case, anybody has an idea about how to solve this problem? I´m sure I am not the unique person having this issue with this phone.
errotaxar said:
I don´t know if I am understanding you. I did that once because I did not know what else should I do to solve the problem. I saw that there was the possibility to choose theoritically between US bands and Cellular, and I entered in that menu. It is not so stupid to try that if you have already tried 100 other ways.
In any case, anybody has an idea about how to solve this problem? I´m sure I am not the unique person having this issue with this phone.
Click to expand...
Click to collapse
You are saying the problem is now still there. Yet the radio partition is fixed. Please restate what has been fixed with the rsd flash & what remains unfixed.
Well I think I have fixed and solved the problem: I initially copied the APN settings I had with my previous HTC Sensation, because the phone operator was the same (MOVISTAR), the SIM card too, and I have not moved. In these APN settings, the proxy was "undefined" as well as the proxy gate. I wonder if the radio stucks looking for a proxy each time or whatever. I tried yesterday with completely different APN settings, with a concrete Proxy and a gate... and now I have not had any issue in the past 24 hours. I will still wait a couple of days to see if that was finally the reason.
Which in any case would be silly, because I just applied what was working OK with my sensation, but...
New APN settings: let´s see
Well I think I have fixed and solved the problem: I initially copied the APN settings I had with my previous HTC Sensation, because the phone operator was the same (MOVISTAR), the SIM card too, and I have not moved. In these APN settings, the proxy was "undefined" as well as the proxy gate. I wonder if the radio stucks looking for a proxy each time or whatever. I tried yesterday with completely different APN settings, with a concrete Proxy and a gate... and now I have not had any issue in the past 24 hours. I will still wait a couple of days to see if that was finally the reason.
Which in any case would be silly, because I just applied what was working OK with my sensation, but...
After several days, the problem is still there. After setting new values in APN, it happens less often, but it still happens. I have to switch to GSM only mode.
2 days ago, I was surfing the net at quite high speed with no interruptions, for half an hour. I then shutted off the screen, on again some seconds later, and the connection was blocked, I had to restart the phone. It has to be a software issue.
I finally sold the phone
After concluding that I could never get rid of this problem, I sold the phone, informing that he would have to use mainly GSM only connection. Great phone otherwise, but with this issue.
This sounds like a Baseband Issue.
Europe I have found baseband:
sm_bp_101031.027.32.81P to be the most stable so far, with no H+ support though.
But most Carriers in Europe don't have H+ or LTE.
That baseband is part of build 9.8.1Q-66
Which can be all downloaded here:
http://sbf.droid-developers.org/phone.php?device=8
The baseband from 98.16.1 had H+ support in Europe but connections dropped like crazy.
Same with 98.12.4, we remedied that with Aussie Radio at the time.
Maybe this may help some International users with Data and GSM Loss
Germanese said:
This sounds like a Baseband Issue.
Europe I have found baseband:
sm_bp_101031.027.32.81P to be the most stable so far, with no H+ support though.
But most Carriers in Europe don't have H+ or LTE.
That baseband is part of build 9.8.1Q-66
Which can be all downloaded here:
http://sbf.droid-developers.org/phone.php?device=8
The baseband from 98.16.1 had H+ support in Europe but connections dropped like crazy.
Same with 98.12.4, we remedied that with Aussie Radio at the time.
Maybe this may help some International users with Data and GSM Loss
Click to expand...
Click to collapse
I'm on 9.8.1Q-94-1(98.30.1.XT907.Verizon.en.US) and wanna use it in Germany. any experiences with the radio compared to the suggested one. Or is there another way to boost the performance of the razr m? Compared to my razr I the signal and data quality is really poor...
edit: my baseband-version is: SM_BP_101032.021.32.80P
edit2: ok... now i've flashed several basebands... and the behaviour of the phone is always the same... with the australian baseband of xt905 it wasn't possible to get an hspa-connection. dunno if its enough just to flash the radio-fw?!?!?
so is there an other way to get more stability in my region? i tried to flash the radio from razr hd retail germany. but i think the razr m don't like it when I fool around. actually I love the mobile, so i don't want to make it angry... your suggestions are very much appreciated...