Database Users

Tmo Visual Voicemail

Which app is it? Do we have to pay for this service?

its supposed to come out today as "visual voicemail" if you have the mytouch and the internet feature there is no additional cost.

It just came onto the market on my MyTouch - but it doesn't work, keeps claiming my account is not created, and tells me to sent my operator to m.web2go.com/dsb/vvmupsell
Once again, getting my phone early means things don't work yet. The manual also points me towards the marketplace for the apppack, which also has not yet been loaded
Reminds me of when I got my G1...

ScottC said:
It just came onto the market on my MyTouch - but it doesn't work, keeps claiming my account is not created, and tells me to sent my operator to m.web2go.com/dsb/vvmupsell
Once again, getting my phone early means things don't work yet. The manual also points me towards the marketplace for the apppack, which also has not yet been loaded
Reminds me of when I got my G1...
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do you have the mytouch SOC ? mine is workig and its pretty cool

c-phresh said:
do you have the mytouch SOC ? mine is workig and its pretty cool
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Good point - probably not, as I came from the G1, so I'm most likely still on the old package.

It's alright. Prefer Youmail for the email aspect.

Just had to have my data changed to get VVM to work.. The app crashed a couple times, but it does what its supposed to.. Also I noticed we seem to be getting both notifications instead of just the VVM one..

Just got Visual Voicemail hooked up too! Nice!!! I've been waiting for this functionality (on T-Mobile) for a long, long time... so it's really nice to finally have it.
All that said, the icon has the (typical) T-Mo "pink", which I could do without. Also, the app itself isn't especially 'flashy', but it appears to do what it's supposed to to.

Does anyone know why after I installed this app, that whenever someone calls me, voicemail never picks up and the caller gets a busy signal?

Sounds to me like you need to check your call forwarding settings. Set your time limit and forward to +1-805-MESSAGE

ScottC said:
It just came onto the market on my MyTouch - but it doesn't work, keeps claiming my account is not created, and tells me to sent my operator to m.web2go.com/dsb/vvmupsell
Once again, getting my phone early means things don't work yet. The manual also points me towards the marketplace for the apppack, which also has not yet been loaded
Reminds me of when I got my G1...
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Click to collapse
I think you got a third party one

tex2009 said:
I think you got a third party one
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No, that is the official TMo app, weird and shady that it asks you to go somewhere else, but thats it.
Easy fix, is call TMo and ask them to enable it for you. You might have to upgrade your messaging plan however.

bastage said:
Just had to have my data changed to get VVM to work.. The app crashed a couple times, but it does what its supposed to.. Also I noticed we seem to be getting both notifications instead of just the VVM one..
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I noticed the same thing, kinda annoying, anyone know now to turn off standard VM notifications?

tex2009 said:
I think you got a third party one
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Uh, no. Thanks for trying.

Sprint Hero Troubleshooting

OK, I'm at work and as I'm the Android expert, I pretty much deal with Heros and Moments all day. 7 days a week. So I've compiled a short list of problems that I was wondering if you guys might be able to help me out with. I kinda feel bad constantly having to hard reset my customers Heros, even though everything is backed up to google. So, since you guys have delved into the OS and programming, perhaps you have some fixes aside from hard reset (And that won't void the warranty, preferably) for these problems.
1. Picture mail. Customer just gets a download button. When they touch it, either they get downloading........ or download unsuccessful. After suspending/restoring account, deprogramminga nd reprogramming the phone, and switching the phone off the account and back on, I can get about 50% of their picmail to go through, still have to hard reset. Any thoughts on causes of this? Or a fix?
2. Youtube. Using either the browser or the youtube application, the video will not play. Will occasionally play after 4 or 5 tries, but with no consistency. Doesn't seem to happen on every phone. Hard reset does not fix this. It's listed in our known issues, with no fix. I would appreciate any of your advice. I already give my customer the workaround to use a diff browser and d/l in mp4 format, i'd like to know if I can be more help.
3. When attempting to sign into google or access Market, error "A reliable data connection could not be established. Your SIM card may not be provisioned for data. This may be a temporary problem." Etc. Once again, I do all troubleshooting on our side, customer can browse internet and use data based apps, just not contact googles servers. Any thoughts on this would be greatly appreciated.
That is pretty much it. The only problem I actually cannot fix is the Youtube, other than that a hard reset will take care of it but your average sprint customer has never done a backup and has forgotten the gmail they created when they activated the phone. Thanks in advance for help and if anyone needs any help on my side or info hit me up.

Tell Sprint to get off their ass and roll out the 2.1 update. That fixes every issue you listed as well as others.
Be thankful that some very malicious exploits are still being kept hush hush. Your bosses promised fixes in November when they were shown how to crash any Sprint Android device to the point where a hard reset and a trip to the store is needed to fix it.
Fixes were promised "soon" back in November. It's almost March and I'm about to spill my guts and make things much worse.
I'll help anyone who is honest. Sprint and HTC have spent a ****load of resources on other projects instead of fixing a buggy POS system they took my 500 bucks for. That's not honest.

gbhil said:
Tell Sprint to get off their ass and roll out the 2.1 update. That fixes every issue you listed as well as others.
Be thankful that some very malicious exploits are still being kept hush hush. Your bosses promised fixes in November when they were shown how to crash any Sprint Android device to the point where a hard reset and a trip to the store is needed to fix it.
Fixes were promised "soon" back in November. It's almost March and I'm about to spill my guts and make things much worse.
I'll help anyone who is honest. Sprint and HTC have spent a ****load of resources on other projects instead of fixing a buggy POS system they took my 500 bucks for. That's not honest.
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+1 what he said

Both posts don't actually address his questions, rather your gripes with Sprint and or HTC. Please stay on topic and help if you can.

Gee, that was entirely unhelpful. I am actually trying to help people. I come in on all my off days because no one else here is as comfortable with Android as I am. I am also the top Aircard guy because while most of these guys can fix your Blackberry, they don't know jack about Windows or Mac. So I spend the daylight hours every day trying to help people. I figured since you guys have gotten further into the OS than I ahve you might be able to offer some assistance to your fellow Hero users. Instead, I get an extremely rude message essentially spitting in my face and telling me to piss off because of the company I work for. I honestly had much higher expectations. I've been reading these forums for months and have come to have a high degree of respect for all of you, which is why I decided to start posting. That's really dissapointing. And, for the record, Sprint doesn't write Operating Systems. They just tell the manufacturer what they want (Sprint Nav, Nascar, etc.) and what they wont allow (phone as modem, bluetooth file transfer) and then get the updates whenever they make one. You guys are eagerly awaiting a Sprint 2.1? So is Sprint. I promise you.
And by the way, I realize I'm apparently a horrible person for working to feed my family and all, but I'm an Industrial Electrician, Journeyman. Also A control specialist, fiber optic terminator, and IT tech. The economy crashed, I got laid off from the electrical union cause we had no work, sat on the books for 6 months, and when the union couldnt find me work I came here. Sprint was impressed with my technical abilities (and the fact that someone with my experience/education would be willing to do tech support) and gave me a job. Don't think I'm some evil corporate asshole whos trying to get over on you, cause I'm not. If you don't want to offer your assistance that I think I very respectfully asked for, ok. You aren't hurting me, my Hero works just fine. You're just hurting every other Hero user that calls in needing help.

Oh, and since I can't play with my phone at work (new policy, it bloody sucks, I used to sit here and flash roms and stuff all day from this site) I am just reading the forums and trying to help out. This thread is aptly named for it, so if anyone needs any tech help (as far as not getting sms, mms, calls not coming through, internet down, etc) hit me up in here I'm already giving out tech advice in the picture mail thread. Lol.

How about the texts out of order problem?
I've noticed on mine, it's only when I get texts from other sprint users and it's not every time. Like just now, I sent a text to a friend with sprint, my phone says I sent it at 5:40pm, she replied 2 minutes later, but the time stamp on her text says 5:39pm. I have yet to have this issue with people on other carriers, only people that also use sprint.

Yeah, thats a weird issue. Mine does the same thing. I havent found a fix yet. When using the normal messaging app this causes new txt messages to go to the top of the thread, which is a pain in the ass if you have several hundred txts. Using Handcent keeps that from happening, but the time still comes in wrong. I'm gonna check this out today and see if I can dig something up.

TaurusBullba said:
Both posts don't actually address his questions, rather your gripes with Sprint and or HTC. Please stay on topic and help if you can.
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Not true. His questions were answered in the first sentence of my original reply.
All these issues are a direct result of the process that was used to force Android to work with hardware and a system it was not designed for. They are all fixed in later versions of the operating system.
To the OP - I don't hold you responsible for anything Sprint does. But since you identified yourself as someone who does tech support for them, I simply told you the same thing I tell any Sprint employee. Fix your **** and soon. Pass that along please.
Too bad Sprint network and software engineers don't care about the issues enough to seek feedback like you have done. If they did, I would have told them the same thing.

sirstanley said:
1. Picture mail. Customer just gets a download button. When they touch it, either they get downloading........ or download unsuccessful. After suspending/restoring account, deprogramminga nd reprogramming the phone, and switching the phone off the account and back on, I can get about 50% of their picmail to go through, still have to hard reset. Any thoughts on causes of this? Or a fix?
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Click to collapse
Is the customer using the stock messaging app or Handcent? I notice that if I click the "download" button on the pop-up notification then I never get the picture mail. Close the pop-up notification and open the SMS app of your choice (stock, handcent or other) and the picture mail should be there.
I would think that a hard reset fixes it because it uninstalls the custom messaging app that the customer has installed that is hijacking the download.
sirstanley said:
2. Youtube. Using either the browser or the youtube application, the video will not play. Will occasionally play after 4 or 5 tries, but with no consistency. Doesn't seem to happen on every phone. Hard reset does not fix this. It's listed in our known issues, with no fix. I would appreciate any of your advice. I already give my customer the workaround to use a diff browser and d/l in mp4 format, i'd like to know if I can be more help.
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Click to collapse
I've noticed that many movies don't play on the browser because Youtube tries to launch "Youtube Mobile" and it blocks a lot of videos that would otherwise play in the Youtube app.
It may be an issue with the data connection. Does your store have a WiFi hotspot? If so, try disabling the Sprint Data connection and enable (and associate) the WiFi... then see if it views ok. If so, you may need to reprovision the Vision account or reset the Vision credentials.
sirstanley said:
3. When attempting to sign into google or access Market, error "A reliable data connection could not be established. Your SIM card may not be provisioned for data. This may be a temporary problem." Etc. Once again, I do all troubleshooting on our side, customer can browse internet and use data based apps, just not contact googles servers. Any thoughts on this would be greatly appreciated.
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I suspect the customer has loaded a custom ROM and is not telling you... but before they came into the store, they restored from nand. There is a known issue with some custom ROMs that will put bad data in your Google account (held on Google's servers). Try creating a new gmail account, do a hard reset, configure the new gmail account as the phone's primary Google account, and see if the market runs. If so... explain to the customer that they have (i believe permanently) screwed up their Google account and they should create a new one. They can still use their old gmail account for mail as a secondary account but as far as Market and all the other Google apps on the phone, they should use the new one. Also advise them to check with the ROM manufacturer before they load custom ROMs.
For example, MoDaCo doesn't have this problem but some of the earlier (and possibly the current) Fresh ROMs caused this problem.

gbhil said:
Tell Sprint to get off their ass and roll out the 2.1 update. That fixes every issue you listed as well as others.
Be thankful that some very malicious exploits are still being kept hush hush. Your bosses promised fixes in November when they were shown how to crash any Sprint Android device to the point where a hard reset and a trip to the store is needed to fix it.
Fixes were promised "soon" back in November. It's almost March and I'm about to spill my guts and make things much worse.
I'll help anyone who is honest. Sprint and HTC have spent a ****load of resources on other projects instead of fixing a buggy POS system they took my 500 bucks for. That's not honest.
Click to expand...
Click to collapse
Is there really such a serious exploit? Maybe its time Engadget and the other big guys in the tech press know about it and its specifics. Could be one hell of a bargaining chip to force an early release of 2.1

I suspect the customer has loaded a custom ROM and is not telling you... but before they came into the store, they restored from nand. There is a known issue with some custom ROMs that will put bad data in your Google account (held on Google's servers). Try creating a new gmail account, do a hard reset, configure the new gmail account as the phone's primary Google account, and see if the market runs. If so... explain to the customer that they have (i believe permanently) screwed up their Google account and they should create a new one. They can still use their old gmail account for mail as a secondary account but as far as Market and all the other Google apps on the phone, they should use the new one. Also advise them to check with the ROM manufacturer before they load custom ROMs.
For example, MoDaCo doesn't have this problem but some of the earlier (and possibly the current) Fresh ROMs caused this problem.[/QUOTE]
This doesn't seem to be totally accurate since in my case I've been using Fresh roms since the first release and have never had any market related issues. To me this would imply there's a bit more going with that. Just thought that this should be noted.

HERNANDEZ4LIFE said:
Again, not trying to be a jerk, but this doesn't seem to be totally accurate since in my case I've been using Fresh roms since the first release and have never had any market related issues. To me this would imply there's a bit more going with that. Just thought that this should be noted.
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Again??? this is your first post in this thread... and if you have to start out by saying that you're not trying to be a jerk, then you probably are. It's kinda like saying "all due respect" when you have no intention of showing respect.
If you search this forum you'll find the evidence to my statements. I've been using MoDaCo's ROM and have seen numerous people that switched from Fresh and can't get the the market to work. I'm not any way devaluing the Fresh ROM or their work. I'm simply saying that there was a setting in a file (I can't remember what file exactly - you'd have to search that answer out yourself) that messed up the market for a bunch of people. This may have been an isolated issue to one version of Fresh (hence when I said "some"). If you weren't affected then you're a lucky one, but that doesn't mean that other people aren't affected. Also, my thread was informational to show that this guy's customers may have loaded a custom ROM... The ROM could have been from Fresh or anybody else (or even customized by his customers themselves).

jmanley69 said:
Is the customer using the stock messaging app or Handcent? I notice that if I click the "download" button on the pop-up notification then I never get the picture mail. Close the pop-up notification and open the SMS app of your choice (stock, handcent or other) and the picture mail should be there.
I would think that a hard reset fixes it because it uninstalls the custom messaging app that the customer has installed that is hijacking the download.
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I have had this issue with two Heros with and without third party msg apps. Also the first thing I do in setting up my msg apps is to disable the popup notificacion (just bugs me) and I have had the same thing happen. In fact I've had my msg app (whether it be stock, CHOMP, or Handcent) open and waiting for test mms msgs I sent to myself and still experienced the same problem. Again, just thought it should be noted.

jmanley69 said:
Again??? this is your first post in this thread... and if you have to start out by saying that you're not trying to be a jerk, then you probably are. It's kinda like saying "all due respect" when you have no intention of showing respect.
If you search this forum you'll find the evidence to my statements. I've been using MoDaCo's ROM and have seen numerous people that switched from Fresh and can't get the the market to work. I'm not any way devaluing the Fresh ROM or their work. I'm simply saying that there was a setting in a file (I can't remember what file exactly - you'd have to search that answer out yourself) that messed up the market for a bunch of people. This may have been an isolated issue to one version of Fresh (hence when I said "some"). If you weren't affected then you're a lucky one, but that doesn't mean that other people aren't affected. Also, my thread was informational to show that this guy's customers may have loaded a custom ROM... The ROM could have been from Fresh or anybody else (or even customized by his customers themselves).
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Lol. Thought I edited the post. To early in the morning I guess. My point was simply that what you stated isnt necessarily true in all cases, specifically mine. And so to me this would be evidence the rom is not the issue and that there may be more to it. Thats all I was saying. Didnt mean to offend.

The only time i have heard that a Fresh ROM messed up the market was Fresh 2.1. Its just an AOSP rom and it was known for messing up the market but a fix was posted.

I just lost a lot of respect for you gbhil. What are you going to do next? Threaten the class president to try and get Obama to sign a bill?

LOL. Yeah, I'm really just gonna call up the CEO and the development department...everyone in tech support has their number....

Oh, and in response to the latest posts.....Aside from the youtube issue, a hard reset takes care of all the issue I listed. I thought I mentioned that. So that rules out the phone being permanently screwed up by bad roms. Plus, I assure you, the people that call in with these issues don't even know how to get into the phones settings, and it takes them about 10 minutes to type their google username and password. And the "cannot establish a reliable data connection" issue with google and android market isnt just the market. It happens when they try to sign into Google, sometimes when they just bought the phone and are doing it during the activation process. It also happens on the Samsung moment, so I think its safe to say it isn't a rom flashing issue. And the picmail happened on my hero before I even rooted it, and occurs on the stock app and handcent. When they call in with it happenning on stock messaging app, I have them download handcent as part of troubleshooting. As I said, after all troubleshooting is done, they maybe get half their MMS.

sirstanley said:
sometimes when they just bought the phone and are doing it during the activation process.
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Do you actually work for Sprint? or are you reselling their services?
Sprint recommends that you do not even TRY to use data until 4 hours after activating the phone. It takes some time for the account to properly provision through all their systems and if you attempt to use data before the account has provisioned completely then it screws up the vision profile to the point where you MUST call Sprint and have them fix it (i.e. nothing you can do to fix it).
I ask if you work for Sprint because if you do, you'd know that and wouldn't have people trying to connect to Google right away.
Now, I know that people are going to say that this is part of the setup process for the Hero (enter your account information), and that they did it out of the box with no problem, and the Sprint reps set the phone up for them in the store, and Best Buy will set the phone up for you and they don't have problems, and a whole bunch of "it didn't cause problems for me"... but that doesn't change the fact that Sprint says quite clearly "do not try to use the vision data until 4 hours after activating the account".
So... if you're having data problems, and you don't want to use my suggestion from before to reset the Vision Profile, then call Sprint and have them do their magic little fix.

[Q] About taking in a phone to get contacts synced from sprint?

Ok so i have a question, i have an older sister up in a different state and my dad bought her a brand new epic for xmas. Its not activated yet til she gets it obviously so i was wondering:
1. if i sent it to her rooted so i can give her mobile ap and custom kernal all that fun stuff, will sprint know anything if they are just transfering contacts from her old sanyo pink regular phone?
2. Can it be rooted before activation?
Would Greatly appreciate someones insights,
Thanks

I don't know about sprint but it doesnt effect verizon. All it is is cellbrite
Sent from my Samsung-SPH-D700 using Tapatalk

Sprint uses cellbrite as well and so does best buy
Sent from my SPH-D700 using XDA App

only thing about rooting her device and putting all the cool stuff on it is... she's going to have to do all the updates manually. do you trust your sister to do that? if so, go crazy. i sent my brother a pre rooted EVO and he's still running 2.29something. doubt he'll ever make it because he doesn't have the patience to sit on aim with me while i walk him through it and he's dumb as a brick (too dumb to brick it, even)
butttt i work at a sprint store and i'd ask her about her mod and which one it was.. i wouldn't report her or anything.. in fact, there is no protocol to do so. they just don't support the devices - eg. you wont get her screen replaced if bad software killed it under warranty if they can find evidence of tampering with the software
lol but i would support it. then again, im here

tphillips78 said:
Sprint uses cellbrite as well and so does best buy
Sent from my SPH-D700 using XDA App
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enispenvy said:
only thing about rooting her device and putting all the cool stuff on it is... she's going to have to do all the updates manually. do you trust your sister to do that? if so, go crazy. i sent my brother a pre rooted EVO and he's still running 2.29something. doubt he'll ever make it because he doesn't have the patience to sit on aim with me while i walk him through it and he's dumb as a brick (too dumb to brick it, even)
butttt i work at a sprint store and i'd ask her about her mod and which one it was.. i wouldn't report her or anything.. in fact, there is no protocol to do so. they just don't support the devices - eg. you wont get her screen replaced if bad software killed it under warranty if they can find evidence of tampering with the software
lol but i would support it. then again, im here
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U mean the 2.2 update? i dont think she will care that much honestly.
i know i will tell her how to flash stock stuff and ill do it for her or tell her bf to do the stock flash.
so if she is just getting contacts transfered they shouldnt give her any trouble if its rooted, i mean it will look stock. just have mobile ap on it.

davidrules7778 said:
U mean the 2.2 update? i dont think she will care that much honestly.
i know i will tell her how to flash stock stuff and ill do it for her or tell her bf to do the stock flash.
so if she is just getting contacts transfered they shouldnt give her any trouble if its rooted, i mean it will look stock. just have mobile ap on it.
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It should have no bearing when transferring contacts. There are programs u can download to do that for her as well

tphillips78 said:
It should have no bearing when transferring contacts. There are programs u can download to do that for her as well
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Oh ones that can get them from a sanyo regular phone to the computer or what? Which apps would work?
Anyone got any answer about rooting b4 activation? Will it still activate if it's rooted?

davidrules7778 said:
Oh ones that can get them from a sanyo regular phone to the computer or what? Which apps would work?
Anyone got any answer about rooting b4 activation? Will it still activate if it's rooted?
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There is numerous ones out there just Google transferring phonebook software. I can't remember what I used to have when I worked for T-Mobile something along the lines of Data Pilot I think but don't quote me. Not sure about the rooting question though. I've had the opportunity to root before activating. If you do root before you activate and it does work let me know for future reference please and thank you.

I found it easier to manage my contacts via Google Contacts instead of trying to clean up transferred data from my 4 year old flip phone.
What I did in Google Contacts:
Created a new group labeled "Android"
Cleaned up, added, removed contacts (Initial cleanup took 2 hours, subsequent cleanup is now only 1 minute.)
Assigned the "Android" group to those I wanted in my contact list in the phone.
What I did in the phone itself:
Went into the contact preferences and selected "only show contacts with #s"
Deselected all of the groups from Google Contacts and only selected "Android" to sync
Then I linked Facebook to my phone to allow the auto-sync (for contact photos)
Finally I manually attached FB accounts to contacts that didn't auto-sync
When I want to add a new number, I add it to my Google account from the phone's contact manager, then later just add the "Android" group via the Google Contacts website.
This was the easiest method I found to keep my contact list clutter free, while still utilizing Google Contacts to it's full potential.

[Q] ATT S4 adds + to calls, making them fail

Hi everyone,
I've got an ATT I337 running the awesome Hyperdrive ROM version 17.1. Several of us --but clearly not all of us!-- over in that thread have noticed a problem with incoming calls. I think there's a setting somewhere that can fix it, so I'm opening it to a wider audience by posting it here, in hopes someone from this group will know what to tweak.
Here's the specific problem.
If my cell phone receives a call from a known contact "Bob" and Bob's contact info (being a U.S. phone number) is 317-555-1212, so far the phone seems to recognize the call as coming from Bob. However, it reports it as coming from +317-555-1212. When I go into the call log and try to return the call, it dials +317-555-1212, and the extra + causes the system to interpret it as an international call attempt, and the call fails. Cannot be completed as dialed, the message says. If it's an non-contact number, the + is still added. IT's not JUST for contacts.
Let's say Bob leaves a message. The voicemail indicator shows and it says offers to dial *86, the correct access code for voice mail for ATT as I understand it. However, tapping that actually dialed +11 then my ten digit phone number. Call fails.
At the dialpad, pressing and holding 1 to invoke voicemail has the same problem.
In Contacts, contacts are NOT listed with +s, and clicking the call button for them makes them dial OK without a + being prepended.
So, this looks like some international feature is being enabled that I'm not sure how to turn off. Does anyone have any idea how to turn this off? Sorta puts a crimp in the basic phone functionality. Seriously, who actually calls anyone these days? But it would be good to fix.
Please, if anyone has an idea of what might be at the root of this, I would appreciate your help!
Marc

I am confused. Does this only happen on the Hyper rom or all roms for you.
Not sure how anyone else does their contacts. But, I always enter numbers as 1-555-555-5555 even if local.
My voicemail number is set as +15555555555
I never had issues--
I remember some talk of that on Hyper awhile back. But, never paid attention--

Only happens on Hyperdrive. Or at least, I can say I never saw it on stock. Hyper is the only ROM I've actually gotten so far as to run while SIM card is inserted. :good:
My contacts are almost all US based and are just ten digits, no leading 1. I did try editing the contact to my work cell phone by adding a 1 to it, and calling my S4 phone. It still was registered as +317-555-1212 format and return call didn't work.
So, it's not really about the way the contacts are stored, more about how the phone interprets incoming calls.

Try the 1+ and see what happens. Just do a few of your most used numbers to start--
Can you put a different dialer on phone and see

rugmankc said:
Try the 1+ and see what happens. Just do a few of your most used numbers to start--
Can you put a different dialer on phone and see
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Just edited above, adding 1 to the way contacts are stored doesn't change the behavior. I can certainly try a different dialer and see what happens, but it seems to be based on how incoming calls are interpreted. I'm guessing there's a build.prop item or somesuch that needs a-tweaking.
Marc

so you changed the contact number to 1-555-555-5555 with hyphens
i ran hyper for quite a bit awhile back never any issues. of course could be something new--
i am not thinking rom or a lot more would have issue--

I did some tests.
On the phone in question, I edited the google contact for a test phone number. I then called the phone from that tested phone number.
It didn't matter whether the contact was saved in the formats:
317-555-1212
1-317-555-1212
+1-317-555-1212
+317-555-1212
In all cases, the incoming call was recognized as +317-555-1212, which isn't a valid call-back number, and return calls failed. Since this only happened when I put a custom ROM on, I'm sure it's something buried inside the ROM. However, I'm at a loss as to where to check various settings.
Gotta be something deep in there...

If all else fails you can Odin back to stock, reformat your internal card and reroot.
Under Phone Settings/Additional Settings/My Phone Number--is it in format 15555555555
Also, and I don't know where to check, your country code may not be set. I don't know if we even have that setting anymore or would it be in Build Prop.
Probably under ro.something

rugmankc said:
If all else fails you can Odin back to stock, reformat your internal card and reroot.
Under Phone Settings/Additional Settings/My Phone Number--is it in format 15555555555
Also, and I don't know where to check, your country code may not be set. I don't know if we even have that setting anymore or would it be in Build Prop.
Probably under ro.something
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Click to collapse
Interesting thought. I had gone into the dialer settings, and checked the Current Country... it listed United States of America. Then I stopped. But looking further it turns out that in the Assisted Dialing settings just below that, there might be stuff that matters. Currently my assisted dialing is OFF. The settings inside are:
Country code: 1
IDD prefix: 011
NDD prefix 1
City/area code: 131
National number length: 11
The area code probably doesn't matter, but I'm interested in the national number length. Ours tend to be 10. Could you please see what your settings are in there, and let me know if anything is different?
I can always backup (ug, safestrap backup), return to stock, poke around, re-root/restore. But if you could take a quick peek I'd be grateful.
Thank you!
Marc
I tried an alternative dialer... it acted just like the stock with the + thing.

I am on a rom that doesn't have those settings--sorry

Thanks anyway! I experimented changing the last setting to 10, and enabling assisted dialing, and it didn't change anything. Sigh.

Ok, you can still go back to stock with Odin. Or, try one of iB's roms they are very good too, I use them almost exclusively now--
Good Luck--:good:

Yeah. I've been back to stock a couple times with Odin. I've got the process down pat! I prefer the hyperdrive rom if I can work through the few small warts. It's just such an elegantly crafted piece of work. Worth the effort, if I eventually sort out the call issue. Appreciate your help.
Sent from my SCH-I337 using Tapatalk

Frankenscript said:
Yeah. I've been back to stock a couple times with Odin. I've got the process down pat! I prefer the hyperdrive rom if I can work through the few small warts. It's just such an elegantly crafted piece of work. Worth the effort, if I eventually sort out the call issue. Appreciate your help.
Sent from my SCH-I337 using Tapatalk
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Click to collapse
i got the same problem too. We'll get it figured out!

Damani311 said:
i got the same problem too. We'll get it figured out!
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Click to collapse
I figured out the clock on status bar thing. Like someone else said it was under the alignment options ... hidden by default. One by one warts going away.
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Have the same issue here ..can't dial vm..on hyper
Sent from my SCH-I545 using XDA Premium 4 mobile app

jshua said:
Have the same issue here ..can't dial vm..on hyper
Sent from my SCH-I545 using XDA Premium 4 mobile app
Click to expand...
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If you haven't done so yet i suggest noting the issue in the hyper thread ... either the Verizon or att one depending on your phone. Seems to be a bunch of us... more folks report it the common thread will emerge.
Sent from my SCH-I337 using Tapatalk

Same issue here i can not dial voicemail and can not call a number back without typing the number in manually. Deal breaker for me hope it gets fixed soon so i can go back to Hyperdrive. Or somebody comes up with some sort of fix.

Download Prefixer and remove the + for outgoing call

BBG037 said:
Download Prefixer and remove the + for outgoing call
Click to expand...
Click to collapse
When I get back from vacation I will have to try this. Thanks!

sprint voicemail on the 935U software

Hey, any of you root people, could you pull the voicemail apk off your phone so I can use it with my flashed universal phone? Have tried the s6 edge software but no go. Thank you

This is simple through titanium backup. No one?

The one on official firmware will not install correctly. But this is an older one that works. Download and install like normal.
https://mega.nz/#!z5sAiJKK!Ig_iEGEqYMTXfm-yRPmvsC05pgiKYlEPvonlpqXuVwk

It work for you on the U firmware?

heathmcabee said:
It work for you on the U firmware?
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Yes.

Thanks again seems to be working

Once you set up, it may take a while to actually activate. I just left the app, came back to it 5-10 min later, and it was running normally.

Ya took me almost an hr. Worked well though. Downloaded many that didn't work. Just needed 1 that did.

It doesn't appear to actually work. You all just think it is.
If you leave a vm it wont download it (or mine doesn't seem to).
If you go into settings and pref, it shows it's not verified still also. You just stopped seeing the prompt because once the screen times out it is no longer on top but if you fully kill the app and re-open it still says verifying.
These are my findings at least? If you go into settings and pref does it say you're verified?

Yeah I couldn't get it to work either

Didn't work for me either

Try this one it worked for me on my unbranded piece o sh!t locked bootloader s7 edge with the added ticking timebomb feature.
Link vvm
On a side note samsung got what they deserve for [email protected] us usa s7 owners. I hope they lose tons of money

brendan802 said:
Try this one it worked for me on my unbranded piece o sh!t locked bootloader s7 edge with the added ticking timebomb feature.
Link vvm
On a side note samsung got what they deserve for [email protected] us usa s7 owners. I hope they lose tons of money
Click to expand...
Click to collapse
No dice, didn't work for me either... Did you do anything special to install it?

brendan802 said:
Try this one it worked for me on my unbranded piece o sh!t locked bootloader s7 edge with the added ticking timebomb feature.
Link vvm
On a side note samsung got what they deserve for [email protected] us usa s7 owners. I hope they lose tons of money
Click to expand...
Click to collapse
Thanks seemed to work. Finally got account verification

heathmcabee said:
Thanks seemed to work. Finally got account verification
Click to expand...
Click to collapse
Are you sure?
I've got the same issues all the others did. It can't activate. Just because it stops popping it up doesn't mean it's activated now either. That message suppresses after a while.
It seems to tie into something that it and Sprint Zone use from what I can tell and thus why won't work on these non-branded firmwares.
Leave yourself a VM and see if it shows up...

It usually wouldn't go past the account verification at all. I'm not 100 %sure yet. But it did go farther than before and I'm trying it out now to verify. Will get back

If you press home and go back into it the app will hide the message but it still wont work.
I actually found the outbound activation messages in it that are failing to send even.
So this is another bust.
I think our best luck is if someone can either reverse eng. this thing to modify it to not try to use whatever sprint bloat it's looking for or we find what it's looking for and find a way to put it on our phones.
Sadly it's not a new issue. All the Nexus people have had the issue from day 1. And it seems to be only sprint because they won't make a darn public compatible app.
I can't use GVoice as I already use it for a second number and I don't like any of the third party ones that make you use conditional call forwarding to them to do this...
Another question for you all. I've noticed if NO voicemail app is installed I do not get any notification I have voicemails. If I do install one (despite it not working) I get notified because it says pending voicemail download at least.
With no VM App installed are your phones telling you that you got VM?

Yeah same boat here man. Looks like we beating a dead horse

Yea, Sprint should upload visual voicemail to the Play Store like T-Mobile does. So stupid.
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Can anyone post the Sprint VM app for Nougat?
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