Sprint Hero Troubleshooting - Hero CDMA General

OK, I'm at work and as I'm the Android expert, I pretty much deal with Heros and Moments all day. 7 days a week. So I've compiled a short list of problems that I was wondering if you guys might be able to help me out with. I kinda feel bad constantly having to hard reset my customers Heros, even though everything is backed up to google. So, since you guys have delved into the OS and programming, perhaps you have some fixes aside from hard reset (And that won't void the warranty, preferably) for these problems.
1. Picture mail. Customer just gets a download button. When they touch it, either they get downloading........ or download unsuccessful. After suspending/restoring account, deprogramminga nd reprogramming the phone, and switching the phone off the account and back on, I can get about 50% of their picmail to go through, still have to hard reset. Any thoughts on causes of this? Or a fix?
2. Youtube. Using either the browser or the youtube application, the video will not play. Will occasionally play after 4 or 5 tries, but with no consistency. Doesn't seem to happen on every phone. Hard reset does not fix this. It's listed in our known issues, with no fix. I would appreciate any of your advice. I already give my customer the workaround to use a diff browser and d/l in mp4 format, i'd like to know if I can be more help.
3. When attempting to sign into google or access Market, error "A reliable data connection could not be established. Your SIM card may not be provisioned for data. This may be a temporary problem." Etc. Once again, I do all troubleshooting on our side, customer can browse internet and use data based apps, just not contact googles servers. Any thoughts on this would be greatly appreciated.
That is pretty much it. The only problem I actually cannot fix is the Youtube, other than that a hard reset will take care of it but your average sprint customer has never done a backup and has forgotten the gmail they created when they activated the phone. Thanks in advance for help and if anyone needs any help on my side or info hit me up.

Tell Sprint to get off their ass and roll out the 2.1 update. That fixes every issue you listed as well as others.
Be thankful that some very malicious exploits are still being kept hush hush. Your bosses promised fixes in November when they were shown how to crash any Sprint Android device to the point where a hard reset and a trip to the store is needed to fix it.
Fixes were promised "soon" back in November. It's almost March and I'm about to spill my guts and make things much worse.
I'll help anyone who is honest. Sprint and HTC have spent a ****load of resources on other projects instead of fixing a buggy POS system they took my 500 bucks for. That's not honest.

gbhil said:
Tell Sprint to get off their ass and roll out the 2.1 update. That fixes every issue you listed as well as others.
Be thankful that some very malicious exploits are still being kept hush hush. Your bosses promised fixes in November when they were shown how to crash any Sprint Android device to the point where a hard reset and a trip to the store is needed to fix it.
Fixes were promised "soon" back in November. It's almost March and I'm about to spill my guts and make things much worse.
I'll help anyone who is honest. Sprint and HTC have spent a ****load of resources on other projects instead of fixing a buggy POS system they took my 500 bucks for. That's not honest.
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+1 what he said

Both posts don't actually address his questions, rather your gripes with Sprint and or HTC. Please stay on topic and help if you can.

Gee, that was entirely unhelpful. I am actually trying to help people. I come in on all my off days because no one else here is as comfortable with Android as I am. I am also the top Aircard guy because while most of these guys can fix your Blackberry, they don't know jack about Windows or Mac. So I spend the daylight hours every day trying to help people. I figured since you guys have gotten further into the OS than I ahve you might be able to offer some assistance to your fellow Hero users. Instead, I get an extremely rude message essentially spitting in my face and telling me to piss off because of the company I work for. I honestly had much higher expectations. I've been reading these forums for months and have come to have a high degree of respect for all of you, which is why I decided to start posting. That's really dissapointing. And, for the record, Sprint doesn't write Operating Systems. They just tell the manufacturer what they want (Sprint Nav, Nascar, etc.) and what they wont allow (phone as modem, bluetooth file transfer) and then get the updates whenever they make one. You guys are eagerly awaiting a Sprint 2.1? So is Sprint. I promise you.
And by the way, I realize I'm apparently a horrible person for working to feed my family and all, but I'm an Industrial Electrician, Journeyman. Also A control specialist, fiber optic terminator, and IT tech. The economy crashed, I got laid off from the electrical union cause we had no work, sat on the books for 6 months, and when the union couldnt find me work I came here. Sprint was impressed with my technical abilities (and the fact that someone with my experience/education would be willing to do tech support) and gave me a job. Don't think I'm some evil corporate asshole whos trying to get over on you, cause I'm not. If you don't want to offer your assistance that I think I very respectfully asked for, ok. You aren't hurting me, my Hero works just fine. You're just hurting every other Hero user that calls in needing help.

Oh, and since I can't play with my phone at work (new policy, it bloody sucks, I used to sit here and flash roms and stuff all day from this site) I am just reading the forums and trying to help out. This thread is aptly named for it, so if anyone needs any tech help (as far as not getting sms, mms, calls not coming through, internet down, etc) hit me up in here I'm already giving out tech advice in the picture mail thread. Lol.

How about the texts out of order problem?
I've noticed on mine, it's only when I get texts from other sprint users and it's not every time. Like just now, I sent a text to a friend with sprint, my phone says I sent it at 5:40pm, she replied 2 minutes later, but the time stamp on her text says 5:39pm. I have yet to have this issue with people on other carriers, only people that also use sprint.

Yeah, thats a weird issue. Mine does the same thing. I havent found a fix yet. When using the normal messaging app this causes new txt messages to go to the top of the thread, which is a pain in the ass if you have several hundred txts. Using Handcent keeps that from happening, but the time still comes in wrong. I'm gonna check this out today and see if I can dig something up.

TaurusBullba said:
Both posts don't actually address his questions, rather your gripes with Sprint and or HTC. Please stay on topic and help if you can.
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Not true. His questions were answered in the first sentence of my original reply.
All these issues are a direct result of the process that was used to force Android to work with hardware and a system it was not designed for. They are all fixed in later versions of the operating system.
To the OP - I don't hold you responsible for anything Sprint does. But since you identified yourself as someone who does tech support for them, I simply told you the same thing I tell any Sprint employee. Fix your **** and soon. Pass that along please.
Too bad Sprint network and software engineers don't care about the issues enough to seek feedback like you have done. If they did, I would have told them the same thing.

sirstanley said:
1. Picture mail. Customer just gets a download button. When they touch it, either they get downloading........ or download unsuccessful. After suspending/restoring account, deprogramminga nd reprogramming the phone, and switching the phone off the account and back on, I can get about 50% of their picmail to go through, still have to hard reset. Any thoughts on causes of this? Or a fix?
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Click to collapse
Is the customer using the stock messaging app or Handcent? I notice that if I click the "download" button on the pop-up notification then I never get the picture mail. Close the pop-up notification and open the SMS app of your choice (stock, handcent or other) and the picture mail should be there.
I would think that a hard reset fixes it because it uninstalls the custom messaging app that the customer has installed that is hijacking the download.
sirstanley said:
2. Youtube. Using either the browser or the youtube application, the video will not play. Will occasionally play after 4 or 5 tries, but with no consistency. Doesn't seem to happen on every phone. Hard reset does not fix this. It's listed in our known issues, with no fix. I would appreciate any of your advice. I already give my customer the workaround to use a diff browser and d/l in mp4 format, i'd like to know if I can be more help.
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I've noticed that many movies don't play on the browser because Youtube tries to launch "Youtube Mobile" and it blocks a lot of videos that would otherwise play in the Youtube app.
It may be an issue with the data connection. Does your store have a WiFi hotspot? If so, try disabling the Sprint Data connection and enable (and associate) the WiFi... then see if it views ok. If so, you may need to reprovision the Vision account or reset the Vision credentials.
sirstanley said:
3. When attempting to sign into google or access Market, error "A reliable data connection could not be established. Your SIM card may not be provisioned for data. This may be a temporary problem." Etc. Once again, I do all troubleshooting on our side, customer can browse internet and use data based apps, just not contact googles servers. Any thoughts on this would be greatly appreciated.
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I suspect the customer has loaded a custom ROM and is not telling you... but before they came into the store, they restored from nand. There is a known issue with some custom ROMs that will put bad data in your Google account (held on Google's servers). Try creating a new gmail account, do a hard reset, configure the new gmail account as the phone's primary Google account, and see if the market runs. If so... explain to the customer that they have (i believe permanently) screwed up their Google account and they should create a new one. They can still use their old gmail account for mail as a secondary account but as far as Market and all the other Google apps on the phone, they should use the new one. Also advise them to check with the ROM manufacturer before they load custom ROMs.
For example, MoDaCo doesn't have this problem but some of the earlier (and possibly the current) Fresh ROMs caused this problem.

gbhil said:
Tell Sprint to get off their ass and roll out the 2.1 update. That fixes every issue you listed as well as others.
Be thankful that some very malicious exploits are still being kept hush hush. Your bosses promised fixes in November when they were shown how to crash any Sprint Android device to the point where a hard reset and a trip to the store is needed to fix it.
Fixes were promised "soon" back in November. It's almost March and I'm about to spill my guts and make things much worse.
I'll help anyone who is honest. Sprint and HTC have spent a ****load of resources on other projects instead of fixing a buggy POS system they took my 500 bucks for. That's not honest.
Click to expand...
Click to collapse
Is there really such a serious exploit? Maybe its time Engadget and the other big guys in the tech press know about it and its specifics. Could be one hell of a bargaining chip to force an early release of 2.1

I suspect the customer has loaded a custom ROM and is not telling you... but before they came into the store, they restored from nand. There is a known issue with some custom ROMs that will put bad data in your Google account (held on Google's servers). Try creating a new gmail account, do a hard reset, configure the new gmail account as the phone's primary Google account, and see if the market runs. If so... explain to the customer that they have (i believe permanently) screwed up their Google account and they should create a new one. They can still use their old gmail account for mail as a secondary account but as far as Market and all the other Google apps on the phone, they should use the new one. Also advise them to check with the ROM manufacturer before they load custom ROMs.
For example, MoDaCo doesn't have this problem but some of the earlier (and possibly the current) Fresh ROMs caused this problem.[/QUOTE]
This doesn't seem to be totally accurate since in my case I've been using Fresh roms since the first release and have never had any market related issues. To me this would imply there's a bit more going with that. Just thought that this should be noted.

HERNANDEZ4LIFE said:
Again, not trying to be a jerk, but this doesn't seem to be totally accurate since in my case I've been using Fresh roms since the first release and have never had any market related issues. To me this would imply there's a bit more going with that. Just thought that this should be noted.
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Again??? this is your first post in this thread... and if you have to start out by saying that you're not trying to be a jerk, then you probably are. It's kinda like saying "all due respect" when you have no intention of showing respect.
If you search this forum you'll find the evidence to my statements. I've been using MoDaCo's ROM and have seen numerous people that switched from Fresh and can't get the the market to work. I'm not any way devaluing the Fresh ROM or their work. I'm simply saying that there was a setting in a file (I can't remember what file exactly - you'd have to search that answer out yourself) that messed up the market for a bunch of people. This may have been an isolated issue to one version of Fresh (hence when I said "some"). If you weren't affected then you're a lucky one, but that doesn't mean that other people aren't affected. Also, my thread was informational to show that this guy's customers may have loaded a custom ROM... The ROM could have been from Fresh or anybody else (or even customized by his customers themselves).

jmanley69 said:
Is the customer using the stock messaging app or Handcent? I notice that if I click the "download" button on the pop-up notification then I never get the picture mail. Close the pop-up notification and open the SMS app of your choice (stock, handcent or other) and the picture mail should be there.
I would think that a hard reset fixes it because it uninstalls the custom messaging app that the customer has installed that is hijacking the download.
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Click to collapse
I have had this issue with two Heros with and without third party msg apps. Also the first thing I do in setting up my msg apps is to disable the popup notificacion (just bugs me) and I have had the same thing happen. In fact I've had my msg app (whether it be stock, CHOMP, or Handcent) open and waiting for test mms msgs I sent to myself and still experienced the same problem. Again, just thought it should be noted.

jmanley69 said:
Again??? this is your first post in this thread... and if you have to start out by saying that you're not trying to be a jerk, then you probably are. It's kinda like saying "all due respect" when you have no intention of showing respect.
If you search this forum you'll find the evidence to my statements. I've been using MoDaCo's ROM and have seen numerous people that switched from Fresh and can't get the the market to work. I'm not any way devaluing the Fresh ROM or their work. I'm simply saying that there was a setting in a file (I can't remember what file exactly - you'd have to search that answer out yourself) that messed up the market for a bunch of people. This may have been an isolated issue to one version of Fresh (hence when I said "some"). If you weren't affected then you're a lucky one, but that doesn't mean that other people aren't affected. Also, my thread was informational to show that this guy's customers may have loaded a custom ROM... The ROM could have been from Fresh or anybody else (or even customized by his customers themselves).
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Lol. Thought I edited the post. To early in the morning I guess. My point was simply that what you stated isnt necessarily true in all cases, specifically mine. And so to me this would be evidence the rom is not the issue and that there may be more to it. Thats all I was saying. Didnt mean to offend.

The only time i have heard that a Fresh ROM messed up the market was Fresh 2.1. Its just an AOSP rom and it was known for messing up the market but a fix was posted.

I just lost a lot of respect for you gbhil. What are you going to do next? Threaten the class president to try and get Obama to sign a bill?

LOL. Yeah, I'm really just gonna call up the CEO and the development department...everyone in tech support has their number....

Oh, and in response to the latest posts.....Aside from the youtube issue, a hard reset takes care of all the issue I listed. I thought I mentioned that. So that rules out the phone being permanently screwed up by bad roms. Plus, I assure you, the people that call in with these issues don't even know how to get into the phones settings, and it takes them about 10 minutes to type their google username and password. And the "cannot establish a reliable data connection" issue with google and android market isnt just the market. It happens when they try to sign into Google, sometimes when they just bought the phone and are doing it during the activation process. It also happens on the Samsung moment, so I think its safe to say it isn't a rom flashing issue. And the picmail happened on my hero before I even rooted it, and occurs on the stock app and handcent. When they call in with it happenning on stock messaging app, I have them download handcent as part of troubleshooting. As I said, after all troubleshooting is done, they maybe get half their MMS.

sirstanley said:
sometimes when they just bought the phone and are doing it during the activation process.
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Do you actually work for Sprint? or are you reselling their services?
Sprint recommends that you do not even TRY to use data until 4 hours after activating the phone. It takes some time for the account to properly provision through all their systems and if you attempt to use data before the account has provisioned completely then it screws up the vision profile to the point where you MUST call Sprint and have them fix it (i.e. nothing you can do to fix it).
I ask if you work for Sprint because if you do, you'd know that and wouldn't have people trying to connect to Google right away.
Now, I know that people are going to say that this is part of the setup process for the Hero (enter your account information), and that they did it out of the box with no problem, and the Sprint reps set the phone up for them in the store, and Best Buy will set the phone up for you and they don't have problems, and a whole bunch of "it didn't cause problems for me"... but that doesn't change the fact that Sprint says quite clearly "do not try to use the vision data until 4 hours after activating the account".
So... if you're having data problems, and you don't want to use my suggestion from before to reset the Vision Profile, then call Sprint and have them do their magic little fix.

Related

Activation

dear experts
i recieved a G2 HERO unit from a freind,
he was palying with it and then it write on LCD,PLz login with ur google account to unlock screen.
this unit he bought second hand ,he donno any account, also no internet connection,
so, if i make hardrest and formated it, i think it will ask for registration as old dreamG1 phones
anyway to bypass it without have internt or data plan,
i already searched a lot , but not find anything help
best regards
thx in adavnce
I could tell you how to get round the pattern lock that is asking you for the Google account information (I presume this is what the issue is - the pattern of dots you need to draw on the screen)
But... If I write the instructions on clearing the pattern lock here, someone else could come along here in future and read the instructions on removing the lock and use it on a stolen phone.
I notice you have been a user on XDA for a while, so I trust you, but I don't really think it is responsible to tell anyone how to get round the pattern lock (being as you can then access all the messages/contacts on the phone), due to potential for mis-use by someone else in future.
Hope you understand.
PS. What I will say is that I am not aware of any need to activate the phone (I've got a G2 and didn't need to activate it at all. It did ask me for a Google account, but that was optional and only for syncing calendar, contacts & mail etc.
if you can operate google you can find the necessary information to bypass the lockscreen anyway. a hardreset is suggested, you want a clean phone, not the one your precessor customized for his needs, do you? so just reset it, and the lock will be gone with the reset... there is no need to have a google account, but keep in mind that you won't be able to use the market (and other minor stuff) without a google account...
Yeah. That's what I alluded to, but forgot to write- just do a hard wipe to get rid of it.
@kendon for some reason, people don't seem to know the method. The number of times I've seen it asked on other forums is ridiculous, yet it is sooooo easy to find out. Hint: Google is your friend.
hello
thx for ur replay and trust
i really appriacte
i will call freind to bring, its my turn to play now
best regards
thx in advance
anon2122 said:
Yeah. That's what I alluded to, but forgot to write- just do a hard wipe to get rid of it.
@kendon for some reason, people don't seem to know the method. The number of times I've seen it asked on other forums is ridiculous, yet it is sooooo easy to find out. Hint: Google is your friend.
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yeah well, that is not only the problem with a locked phone... just saying "how can i root my phone", "is apps2sd working" and so on...
edit: right on cue: http://forum.xda-developers.com/showthread.php?t=612254
Oh god... It's not this bad on modaco though . Damn. Now I've mentioned the forum, I bet you we start getting this kind of thing over there (it never seems to be so bad over there, being as most are there for MCR so are competent in rooting etc.)
I'm pulser on modaco btw, but some no-posts user has taken my name. Might do what you did and go for pulser_g2 or something like that and start again...

HTC Tweet

Could any of you new T-mobile owners let us know if the twitter app still has the bug where it never deletes tweets.....rendering it fairly useless.
yes im interested in that too, i would like to see if there is an updated version.. its badly needed.
There is however a fix to manually delete the tweets from time to time.. i do this about 1s a month and it stays fast (dont follow a lot of ppl tho)
Yes i know about the manual delete but its a pain, im noticing slow down after only 4 or 5 days. maybe I should turn auto update off. I have actually ditched it for the time being and am using motweet which is actually very good even the free one (with adverts) however this renders another sense tab useless. Has anyone developed a cab that will allow us to remap the sence tab to a different program?
Same here, made a topic about this a few weeks ago.
Mind telling me the manual method of deleting tweets? I can't seem to find it on this forum... Also, will tweets still remain on the server or would this delete them permanently?
KrewCial said:
Same here, made a topic about this a few weeks ago.
Mind telling me the manual method of deleting tweets? I can't seem to find it on this forum... Also, will tweets still remain on the server or would this delete them permanently?
Click to expand...
Click to collapse
copy from someone else
1. turn off htc sense (I forget how. it's in settings)
2. sync your phone.
3. explore and go through these folders: temp >> twiteng.
4. delete the files in the twiteng folder.
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Click to collapse
good luck, this will not delete anything from the twitter server, only ur local tweet cache
I wonder how hard it would be for a dev to write a cab that automated the process?
jimsteach said:
I wonder how hard it would be for a dev to write a cab that automated the process?
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and maybe let that script automatic run according to a schedule.. that'd be nice.
however i dont think someone will make the time to make this since there are few people having this issue..
Thanks jamieeeee, now I see why the workaround is such a pain. It's still doable once in a while though.
yes a shedule would be good, Although i would be happy for it to run every couple of days deleteing everything over 24 hours old.
Have started a thread in the apps forum to see if there is any interest. I cant really understand why there isnt more people having this issue, I can only presume not many win mobile users are twitter users. For me Intergrated twitter was one of the reasons i bought the HD2, was also a little dissapointed that it didnt integrate tweeters with contacts like it does with facebook. to me twitter is a much more obvious social networking platform for mobile than facebook is.
Well that attracted bugger all responces, looks like i will be sticking to motweet.
jimsteach said:
Could any of you new T-mobile owners let us know if the twitter app still has the bug where it never deletes tweets.....rendering it fairly useless.
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I'm about to buy one, what do you mean buy this? How does never deleting tweets render it useless?
Can you send them and it posts to the site?
Mr. Kayne said:
I'm about to buy one, what do you mean buy this? How does never deleting tweets render it useless?
Can you send them and it posts to the site?
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Click to collapse
yeah you can send tweets without any problem (at least i can)
the mistake HTC made is not having a maximum number of tweets in the tab.. that means it keeps downloading new one's and never throws out any old one's.. you can do the math.. it gets slower and slower till its unusable

ROM 3.14

I read in another forum that the official release will be another week or so due to some tweaking they want to do to the ROM.
I don't know if this is accurate or not (and I do not have alink to the forum where I read this...I read too many forums), but I think I may wait for the official release.
Camusa said:
I read in another forum that the official release will be another week or so due to some tweaking they want to do to the ROM.
I don't know if this is accurate or not (and I do not have alink to the forum where I read this...I read too many forums), but I think I may wait for the official release.
Click to expand...
Click to collapse
when 2.13 was leaked it was exactly the same as the one that was released. I'm guessing this will be the same deal. Doesn't hurt to wait though.
3.14 is amazingly stable in my opinion...loads faster than 2.13 to boot!
I didn't wait.
I've been pleasantly surprised by how stable it's been. I've had maybe one or two freezes since the install and that was on day one. Since then it's been rock solid. Even the HTC messaging has been lag free.
It will be some time before I think about switching back to custom ROMs. Although I do miss all those nice features that nrgz has in his builds...
I'll probably install the official release if they've made any tweaks.
I love reading this and am not a patient man, but on the tmo forum (I finally figured out where I read it) they note puling it back for a few more tweaks.
probably bs, but who knows.
I know I should just dicer in with a link from here as I did last time, but I just did a fresh wipe and reinstall a few weeks back due to exchange server policy enforcement and subsequent lock out and thought maybe to wait...just in case.
thanks for the kind responses though!
There is a major flaw. my head phones do not work with this rom. i tested it twice and then had to go back to retail to confirm that my head phone did not become defective. im sure they will review and fix this issue. the speed is the same i can confirm. it needs some more tweaks none the less.
3.14 has been working fine so far. However, my lock screen picture is now stretched. It's driving me insane!!
Has anyone else had this problem? Could it be happening because of something other than the new rom update?
Does anyone know how to adjust lock screen pictures? I can't seem to find any options.
How do you install the .exe file?
What .exe file? The ROM itself? You connect your phone via USB to your computer, let it sync, then run the .exe from your computer to install the ROM on your phone. Read the stickies for exact instructions.
smokeingit said:
There is a major flaw. my head phones do not work with this rom. i tested it twice and then had to go back to retail to confirm that my head phone did not become defective. im sure they will review and fix this issue. the speed is the same i can confirm. it needs some more tweaks none the less.
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Click to collapse
maybe something was wrong apart from the rom, because both stock and my custom roms worked fine... i listen to audi via headphones twice a day every single day... and my headphones work
the rom is a little faster and there are new GUI designs
when i used it as a custom rom, i had no issues. but the moment i used xmoo version of 3.14 i would always get the same issue. i connect head phones and i dont hear anyone talking via phone calls. also for some reason, they are always on speaker phone even if the option is not enable.
can you please link me the version of rom you are using?
spikegotti said:
maybe something was wrong apart from the rom, because both stock and my custom roms worked fine... i listen to audi via headphones twice a day every single day... and my headphones work
the rom is a little faster and there are new GUI designs
Click to expand...
Click to collapse
ok, i dont know, but i didnt use xmoo version... maybe his version is an early leak
God what a huge improvement everything is. I unplugged it from power last night around midnight and left it next to my bed while I slept. With WiFi on. It's now 10 hours later, I've toyed with it for about an hour, and the battery is at 90%.
Unfortunately, HTC Messaging + Swype doesn't appear to be a lot better. Maybe a little, in terms of the initial lag when replying to a msg. Also, when a new msg comes in and you hit the message tab, the thumbnail isn't always the current msg.
Emails look a TON different. Much smaller text = YAY!
Knucklehead noobie here... Where do I get the updated ROM from? Thanks.
Does flashing a new ROM delete all your text messages and stuff?
ranestari, yes it does.
However, just sign up for the Microsoft MyPhone thing (free, and if you already have a live account, you're good to go.) The MyPhone app is in your start menu.
It will back up (sync) all of your texts and pics to their online space, only accessible by you (http://myphone.microsoft.com)
When you flash the rom, just launch the MyPhone app again, log in etc... and it will sync all your texts back to your phone.
There are third party sync options out there, but I've never seen the point.
After flashing 3.14 to my HTC HD2, Microsoft My Phone no longer can synchronize with my computer. It just gets stuck at Authenticating User.
Anybody else have this problem?
Microsoft MyPhone doesn't sync with your computer. It syncs to the cloud (internet). Just put in your live, msn, hotmail or whatever account you configured it with before you flashed, and it should resync.
jimbonics said:
Unfortunately, HTC Messaging + Swype doesn't appear to be a lot better.
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Click to collapse
Can you elaborate on this? My main frustration with the current rom is the stupid HTC messaging client with swype. I absolutely despise this thing and I tried disabling it and going back to the old windows messaging but that didn't go too well (unread counter never resets.. OMFG so frustrating!). My only hope is that they fix this crap in the new rom.
Is the lag when loading texts still ridiculous? Is it at least somewhat better? Why haven't they figured this out, this is just pure crazy in my opinion. A company of that magnitude can't figure out how to fix one of the most basic applications in the phone. this is absurd.
I personally HATE Swype and disable it evertime I flash to a new ROM or come in contact with someone thats got an HD2 with it enabled, but what I can say is that while HTC Messageing in the new ROM is "faster" its also just as slow. What I mean is that (for me anyways) it no longer lags when I get a new text, but its just as slow to load a thread if it has any ammount of messages in it. Personally I don't find HTC Messageing to be all that bad if you just delete your threads every now and then, but thats just me.

[Q] OTA updates and PRL/Profile, FB integration w/ root

Hey there all. I usually post around in SDX most of the time, but I figured I would start coming over here to ask you all questions. I find that the commmunity over there is starting to get increasingly weak. So today, I'll keep it fairly simple with three questions that I keep getting mixed responses on and would once and for all like those who are more educated than myself be able to resolve this for the sake of mankind (or something like that)
Number 1: Will the Epic get OTA updates if the phone is ONLY rooted? As in, no special ROMS, Kernal, etc. JUST rooted. I hear yes, I hear no, I hear "mine did" I hear "That will brick your phone." I've searched all the forums and can't find a definitive answer. I ask, because it is in regards to my next question, which can be solved if I am able to OTA update to Froyo when it reaches me, and NOT lose root. If I will, do I have to un-root, then update, then re-root, or is there a better solution?
The other question is the problems that a lot of people have been having with PRL and Profile updates. I get the typical "You're ___ cannot be updated at this time. If this persists contact your network for help" or whatever it says. Now, I haven't removed any of the necessary APKs, but I also don't have them (Sprint updater, and something else, it escapes me right now....) that I have read about that are needed to get the updates. I've tried it with WiFi, 4G, everything short of a wipe on my phone. Any information? Does anyone have these APK's backed up? I find that my phone just doesn't have them and I find no records of deleting them.
Then the only other, extremely minor thing is that I find that the Facebook SNS just plain doesn't work. From day one, pre-root, I was never able to have an integrated Facebook account, regardless of what I tried. I read a few things about how to fix it, but alas, have gotten nowhere. The only thing I did that I know is probably going to be an issue is I deleted the SNS for Facebook, but then reinstalled it. Basically, it would just be really nice if anyone can point me in the direction of being able to integrate facebook into my contacts, pictures, feeds, etc.
If any of this seems redundant, I apologize. I've literally scoured the interwebs for answers to these questions, but I always opposite answers. I don't see how this is viable considering we all have the same phone and if the information is correct, it shouldn't be this complicated.
I don't know who I have to (sexual expletive) to be able to resolve any of this, but the least I can say is that you XDA kids sure know what you're doing over the folks at SDX. Pure chaos. Thanks again for anyone and everyone who helps, and if it goes well, I'll throw up a donation. Thanks guys/gals.
And while th
You can be rooted,but you will lose root if you update through OTA,,,as for the prl updates,I can update with no problem on super heroes superman 2.2.1 at the moment until I make my own ROM,,,,on a side note,whats up fellow SDX member.
Sent from my SPH-D700 using XDA App
I can only answer the first question and the answer is a resounding yes. Sort of.
If you removed stock apps then OTA updates will screw your phone up. Hard. If you just rooted for say, wireless tether or better CPU management then you will be 100% fine. Just know that when you get updated you will lose root and need to wait for someone to release a new oneclickroot to do it again the easy and safe way.

[Q] About taking in a phone to get contacts synced from sprint?

Ok so i have a question, i have an older sister up in a different state and my dad bought her a brand new epic for xmas. Its not activated yet til she gets it obviously so i was wondering:
1. if i sent it to her rooted so i can give her mobile ap and custom kernal all that fun stuff, will sprint know anything if they are just transfering contacts from her old sanyo pink regular phone?
2. Can it be rooted before activation?
Would Greatly appreciate someones insights,
Thanks
I don't know about sprint but it doesnt effect verizon. All it is is cellbrite
Sent from my Samsung-SPH-D700 using Tapatalk
Sprint uses cellbrite as well and so does best buy
Sent from my SPH-D700 using XDA App
only thing about rooting her device and putting all the cool stuff on it is... she's going to have to do all the updates manually. do you trust your sister to do that? if so, go crazy. i sent my brother a pre rooted EVO and he's still running 2.29something. doubt he'll ever make it because he doesn't have the patience to sit on aim with me while i walk him through it and he's dumb as a brick (too dumb to brick it, even)
butttt i work at a sprint store and i'd ask her about her mod and which one it was.. i wouldn't report her or anything.. in fact, there is no protocol to do so. they just don't support the devices - eg. you wont get her screen replaced if bad software killed it under warranty if they can find evidence of tampering with the software
lol but i would support it. then again, im here
tphillips78 said:
Sprint uses cellbrite as well and so does best buy
Sent from my SPH-D700 using XDA App
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Click to collapse
enispenvy said:
only thing about rooting her device and putting all the cool stuff on it is... she's going to have to do all the updates manually. do you trust your sister to do that? if so, go crazy. i sent my brother a pre rooted EVO and he's still running 2.29something. doubt he'll ever make it because he doesn't have the patience to sit on aim with me while i walk him through it and he's dumb as a brick (too dumb to brick it, even)
butttt i work at a sprint store and i'd ask her about her mod and which one it was.. i wouldn't report her or anything.. in fact, there is no protocol to do so. they just don't support the devices - eg. you wont get her screen replaced if bad software killed it under warranty if they can find evidence of tampering with the software
lol but i would support it. then again, im here
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Click to collapse
U mean the 2.2 update? i dont think she will care that much honestly.
i know i will tell her how to flash stock stuff and ill do it for her or tell her bf to do the stock flash.
so if she is just getting contacts transfered they shouldnt give her any trouble if its rooted, i mean it will look stock. just have mobile ap on it.
davidrules7778 said:
U mean the 2.2 update? i dont think she will care that much honestly.
i know i will tell her how to flash stock stuff and ill do it for her or tell her bf to do the stock flash.
so if she is just getting contacts transfered they shouldnt give her any trouble if its rooted, i mean it will look stock. just have mobile ap on it.
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Click to collapse
It should have no bearing when transferring contacts. There are programs u can download to do that for her as well
tphillips78 said:
It should have no bearing when transferring contacts. There are programs u can download to do that for her as well
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Click to collapse
Oh ones that can get them from a sanyo regular phone to the computer or what? Which apps would work?
Anyone got any answer about rooting b4 activation? Will it still activate if it's rooted?
davidrules7778 said:
Oh ones that can get them from a sanyo regular phone to the computer or what? Which apps would work?
Anyone got any answer about rooting b4 activation? Will it still activate if it's rooted?
Click to expand...
Click to collapse
There is numerous ones out there just Google transferring phonebook software. I can't remember what I used to have when I worked for T-Mobile something along the lines of Data Pilot I think but don't quote me. Not sure about the rooting question though. I've had the opportunity to root before activating. If you do root before you activate and it does work let me know for future reference please and thank you.
I found it easier to manage my contacts via Google Contacts instead of trying to clean up transferred data from my 4 year old flip phone.
What I did in Google Contacts:
Created a new group labeled "Android"
Cleaned up, added, removed contacts (Initial cleanup took 2 hours, subsequent cleanup is now only 1 minute.)
Assigned the "Android" group to those I wanted in my contact list in the phone.
What I did in the phone itself:
Went into the contact preferences and selected "only show contacts with #s"
Deselected all of the groups from Google Contacts and only selected "Android" to sync
Then I linked Facebook to my phone to allow the auto-sync (for contact photos)
Finally I manually attached FB accounts to contacts that didn't auto-sync
When I want to add a new number, I add it to my Google account from the phone's contact manager, then later just add the "Android" group via the Google Contacts website.
This was the easiest method I found to keep my contact list clutter free, while still utilizing Google Contacts to it's full potential.

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