HI I just downloaded the radio from http://forum.xda-developers.com/showthread.php?t=611787
Leo_RADIO_15.28.50.07U_2.05.50.11 **(from TMOUS 2.01):
The flashing was done successfully. But the phone never woke up afterwards.
no led when i connect to power. and cannot get into the boot loader mode by pressing the power button and volume down either.
Any suggestions?
Nothing you can do. You're not suppose to flash a .51 radio on a TMOUS HD2 or else it will brick it
ruwan7 said:
Leo_RADIO_15.28.50.07U_2.05.50.11 **(from TMOUS 2.01):
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Click to collapse
I Punch Babies said:
Nothing you can do. You're not suppose to flash a .51 radio on a TMOUS HD2 or else it will brick it
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Click to collapse
He didn't, he flashed a ..50.. radio,,,,, sadly, it is one of the two ..50.. radios that has the same effect as a 51 on tmous - brick
2.04.50.x and 2.05.50.x are just as deadly as any 51 radio for tmous.
@OP, sorry, its gone.
Flashed wrong radio
I did the same thing to mines and like they said there is nothing you can do. I even sent my phone to HTC to see if they could fix it. no luck just a waste of time and money. Sorry for your lost..
why they dont just remove it and tell about it :O
return it to HTC. tell them it just stopped working, it should still be in warranty.
Sad
Thanks for your condolences guys.
I am not in the US and I just bought this from a phone dealer who brought it from the US and he also has bought it from another person in the US probably from ebay. So no invoices or anything at all. So is it possible to return it back to HTC or Tmobile without any documentation? the phone definitely should be under warranty cos its still a new new model. But no documentation to prove purchase..
Do you guys think it is possible get a replacement without any documentation or the original owner??
ruwan7 said:
Thanks for your condolences guys.
I am not in the US and I just bought this from a phone dealer who brought it from the US and he also has bought it from another person in the US probably from ebay. So no invoices or anything at all. So is it possible to return it back to HTC or Tmobile without any documentation? the phone definitely should be under warranty cos its still a new new model. But no documentation to prove purchase..
Do you guys think it is possible get a replacement without any documentation or the original owner??
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Click to collapse
Sorry for your loss, the phone is definitely dead unfortunately. Not sure what your recourse can be given the lack of documentation You could always try just telling them it's dead and see what they say, good luck!
noone have the tool to unbrick it else then tmobile :?
its def worth contacting htc to ask about warranty. all products come with a manufacturers warranty, and in this case all hd2s are still within the first year.
they may charge something, since its outside the sales route, but better than nothing!
i bought a faulty archos 605 WiFi from ebay, brand new, dead out of box for £200 less than cost,,, archos fixed it for £25 and sent it back shipping free.
Mine gets into boot loader but I am not able to flash any rom. When i try via usb it always stop at 8%
When i try from SD card nothing happens. It looks like as if the boot loader is not reading from SD card.
Any sugesstions?
ruwan7 said:
Thanks for your condolences guys.
I am not in the US and I just bought this from a phone dealer who brought it from the US and he also has bought it from another person in the US probably from ebay. So no invoices or anything at all. So is it possible to return it back to HTC or Tmobile without any documentation? the phone definitely should be under warranty cos its still a new new model. But no documentation to prove purchase..
Do you guys think it is possible get a replacement without any documentation or the original owner??
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Click to collapse
Just like the SD Card Gimmick where SO many people are responding, that HTC is catching on. They get so many bricks back due to bad flashes, that they are now catching on to that too, but it's still worth a try. I bought mine off Craigslist 2nd hand, and HTC replaced my Motherboard for free a few months ago. Of course, it was still under warranty.
Related
hey everyone i just flashed a new radio and the power just went dead now it wont power up or anything and my battery was charged to about 90% so it cant be that.. i think some how i just broke my phone.. i mean if it were a software problem i could figure it out but this thing is just dead..
HELP i think i just totally bricked my phone...
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yep, sounds like it, , did the radio have a 51 in the version number perchance? x.xx.51.x?
the exact thing happened to me 2 days ago. mine even said from tmous after the radio... and it was .50 idk what the heck happened but i just ran it over and filed a claim. my phone came in the mail today. the deductable for the insurance was 130.. so be prepared for that.
nope it was a 50... thats what gets me it should have worked ive flashed it numerous times in the past..
and i have no insurance so i guess im out a hd2!
did you get it from tmobile? it has 1 year warranty
BrianYost24 said:
and i have no insurance so i guess im out a hd2!
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nope i got it threw ebay
it was brand new in a sealed box tho ) lol it bites i didnt even have to change the radio i just wanted to see if another one would work better..
i just wanted to let you guys know that i called tmo and my phone had temporary insurance after the two week period which i dont know how i guess the guy who i bought it from or something.. but anyway there shipping me a replacement for free all i have to pay is shipping! i reallyyyyy dodged a bullet and i made sure to add insurance to this phone lol
nirvanafreak919 said:
the exact thing happened to me 2 days ago. mine even said from tmous after the radio... and it was .50 idk what the heck happened but i just ran it over and filed a claim. my phone came in the mail today. the deductable for the insurance was 130.. so be prepared for that.
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BrianYost24 said:
nope it was a 50... thats what gets me it should have worked ive flashed it numerous times in the past..
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there is one ..50.. radio that also bricks like the ..51.. radios. 2.05.50.x
think its from an early test tmous rom or something.
update, i saw yesterday that there is also a 2.04.50.x radio around. i would guess that radio too will not work on tmous.
yea thats the exact radio version i tried.. atleast i was lucky enough to be covered but someone should really remove that radio unless the get a kick outta people bricking there phone..
Yep. I bricked my HD2 by flashing the 51. Last night, half asleep I did it. I was running droid for about 2 weeks no issues. Phone is dead, won't power on. Tmobiles policy is because I didn't buy the phone from them, they will not warranty it. HTC service center is opened M-F.. If they dont want to fix it, anyone know of any online sources that would like to fix this?
Phone is completely bricked, doesn't power on. No led lights. Seems loader / spl is gone. Paper weight. I know theres 10000 threads about bricks, but I didn't see any about repair centers or reputable members of this great community who are unbricking them. Any ideas?
Sorry to hear that. Others might know how to get it back up running but in case no one does. Not sure how it is in the States but in Switzerland I never had luck with Official HTC Repair Centers. They might be able to fix something realy easy like doing a hardreset. but they always quoted me a huge price to fix anything else. Basically replacing it for the original full price. For about a third of that I was able to buy a new one on Ebay. Got my last T-Mobile HD2 for $242. If your old one is still in good cosmetic condition you can still sell if for parts and get atleast $120 to $200 depending on how you do it. The HD2 Screen and Digitizer is worth allot of money because its so big. But I hope you find someone that knows how to fix it. Good luck.
Yeah your HD2 is completely and hopelessly bricked if you flashed a .51 radio. Currently there is no way that we know of to recover from this, other than sending it to HTC and letting them fix/or replace it. You are looking at around 150USD +/- if in warranty, and God knows how much if you aren't. Don't be sleepy and flash kids!
Wow,
Even with JTAG there is no way to recover? That is such fail on HTC behalf...
I know that its negligence on my behalf for flashing it, but the fact that it bricks the devices like this is just
And if the phone is under warranty .. lets say power goes out when flashing an official tmo rom.. wouldnt it brick in the same sense?
yes jtag willdo it, but its about 100 dollars for the kit, and you have to totally dismantle the phone.
I've used the Riff-Box to un-brick my HD2 but I'm no electrical engineer. There are some engineers at the following link (hxxp://preview.tinyurl.com/25unuds) that offer to repair a range of devices. Hope you find someone local
ty. There are two local people here in the usa
Thanks!!
I bought my phone on craigslist with a cracked screen.. I also bricked my phone from flashin .51 without paying attention..
I called HTC and told her directly what I did, she told me they could fix it with no problem.. and that it would be between $50 and $170..
When they got the phone, she told me they had to replace the motherboard in my phone and would do it for free as long as I paid for the cracked screen, which was $120.
I have my phone back now, good as new
PJHORN said:
I bought my phone on craigslist with a cracked screen.. I also bricked my phone from flashin .51 without paying attention..
I called HTC and told her directly what I did, she told me they could fix it with no problem.. and that it would be between $50 and $170..
When they got the phone, she told me they had to replace the motherboard in my phone and would do it for free as long as I paid for the cracked screen, which was $120.
I have my phone back now, good as new
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How long did the warranty process and shipping take?
Did you have a different SPL? Because I was running droid on mine.
But if I tried to flash to the .51 wouldnt this reset the spl?
PJHORN said:
When they got the phone, she told me they had to replace the motherboard in my phone and would do it for free as long as I paid for the cracked screen, which was $120.
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Click to collapse
i suspect htc use screens and boards pre assembled when doing repairs. a friend had his cracked glass repaired (paid repair by htc) and i sent mine in with a faulty usb port(so new board, screen fine) and in both cases we got new boards and screens, but the back of the phone was the same.(both have full body zag, still in place, but not on the screen, plus new imei numbers.)
I screwed up and flashed a .51 radio onto my US HD2. I did this while I was distracted. I can't get anything going with it. However my computer seems to detect it since I hear a tone when I plug it in or unplug it. Again, nothing happens on the screen.
Is there anything that I can do? If not, where can I send it for repairs and how much can I expect to spend?
rscaramelo said:
I screwed up and flashed a .51 radio onto my US HD2. I did this while I was distracted. I can't get anything going with it. However my computer seems to detect it since I hear a tone when I plug it in or unplug it. Again, nothing happens on the screen.
Is there anything that I can do? If not, where can I send it for repairs and how much can I expect to spend?
Click to expand...
Click to collapse
Can you flash a .50 radio while it's connected to the computer?
One other thought... can you get into boot loader? Try looking for instructions on flashing a stock rom from SD card. Maybe that might work.
Sorry to be the bearer of bad news, no one has recovered from a 51 flash except by swapping out the mainboard or using JTAG.
(Neither of which are really 'recovery' hehe)
Are there any reliable US repairers? What can I expect to spend?
I did the same stupid thing before.
I called HTC and snet it back to them. HTC replace the mobo without any charge. The only cost is $8 shipping fee...
netfriend said:
I did the same stupid thing before.
I called HTC and snet it back to them. HTC replace the mobo without any charge. The only cost is $8 shipping fee...
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Click to collapse
thats teh one silver lining about this brick, , , it hides the fact that hspl is applied, so warranty is valid.
I am going to give them a call in the morning. Thanks for the info.
I sent the HD2 to HTC and had it back in 5 days. Terrific service.
I've had my HD2 for just over a year and the touchscreen stopped working as for so many others. Mine is in pretty much original condition and I think all I put on was the CHT screen editor.
Did a factory reset while on the phone with customer support and problem was still there. Do any of you have any experience with the warranty department as far as what they see as a out of warranty device due to any software on it that isn't original? I don't want to send it in only to hear that it's out of warranty because of the screen editor or something like that as they'd still charge me $25 just to look at it and get it back.
Would appreciate any input. Thanks
as long as it is back to stock (no hspl) and the rom on it that it should have, i wouldnt have anything installed when you send it back, then they should be ok,
Demon_man said:
as long as it is back to stock (no hspl) and the rom on it that it should have, i wouldnt have anything installed when you send it back, then they should be ok,
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Click to collapse
Yup, think manufacturer wise I would say.
The more it looks like it comes fresh out of the box the less they have a reason to say that it something you did.
I also recommend the most up to date rom from HTC (check the website and with your serial number) and flash that. I had that issue with my Touch Pro which still had the original rom, but with a hardware issue. They sent it back with 'fixed' and a newer rom. Had to sent it back again because it was the motherboard.
Good luck and a speedy repair for the HD2!
Hi,
Did HTC repair your hd2 under warranty? My touchscreen isn't responding either, and i'm curious wether HTC will repair it under warranty. The device is about 18 months old.
jordy1990 said:
Hi,
Did HTC repair your hd2 under warranty? My touchscreen isn't responding either, and i'm curious wether HTC will repair it under warranty. The device is about 18 months old.
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Click to collapse
Had to send mine back in last year for the same problem(screen unresponsive); just reflash it to a stock rom and they won't have any problem(there's a 24 month warranty in the uk at least on HTC products).
Just about to send it in again as the microusb port has became unreliable.
Sent mine back last week after weird problems. I flashed the stock rom using my serial from the HTC website but still couldn't get into bootloader. Then I flashed HSPL and managed to get stuck on the O2 screen - so somewhere between the stock rom and HSPL - it could have gone either way but I had to bite the bullet and sent it back to HTC with my fingers crossed.
I kept my HD2 immaculate, so maybe that helped - not a mark or slight scratch on it in over a year and it looks like they've come good for me. I was in the process of getting it ready for ebay to fund my (already purchased) Sensation when it all went tits up so I'm made up they've been so good. I guess it depends on who you get, how you speak to them, what you've done to your phone and what condition it's in when you send it to them. They ask for a proof of purchase too so maybe it helps if you've had it a while (i.e. not just bought it off ebay in that condition) and you paid reasonable amount of money for it.
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You know I personally sent a rooted phone with a custom rom back to t-mobile that stopped working. I had to because it wouldn't boot at all. They did not charge me even though they said if they find unauthorized software or damage outside of the warranty they would charge me $100. Now I don't suggest you take the chance because they always could charge you. what I would do is simply make sure it's back to stock first before you send it in.
Sent from my Desire HD_2 using XDA App
Hey.
I had a HTC Leo today at work (I work at htc warranty repair) and the problem was that the phone could not be charged. I confirmed this by trying to charge and then was going to change the mother board to fix the problem.
For some reason I decided to turn the phone on with another battery, and check it out.
The phone booted to android.
Even though I myself have a rooted phone and follow these forums every day, I was forced to break the warranty stickers inside the phone and then send the customer an email asking if he wanted the phone to be repaired off warranty.
The changing of motherboard would cost him over 300$ dollars, which could have been avoided by getting a cheap spare battery and going back to stock.
Now he will never be able to get any problems in the phone repaired by warranty :/
So please, if you send your phone to warranty repair, go back to stock.
You had to do it? Someone was looking over your shoulder?
Spaqin said:
You had to do it? Someone was looking over your shoulder?
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Even if nobody was looking over his shoulder, he should not be expected to sacrifice his integrity and risk his job just because he's sympathetic to the customer's problem. The customer should have had the sense to return the phone to stock condition before sending it in for warranty repairs.
Hi there.
I did that, but it did not work?!
I´m (was) using MIUI on my HD2. Last week i opend the internet browser of my HD2, then there was a short "lag" and after that lag the touch is gone broken.
I flashed back to the roots and sent it in for warranty.
Now i got a letter in which they mention that i broke the warranty terms and have to pay 430€ for a broken touch?!? that is crazy...
they also gave my a link to a picture of my phone.
See attachment. So what is the Problem?
That spl is only stock for tmous phones, if you have a regular hd2 with spl 2.x, even a 'stock' 2.08.0000, then it can only get that way using warranty breaking methods.
hack, thats a piece of sh.. .
I think it won´t help to retrieve it and send it in with another spl, because they saved the data from the last order?.
No probably not, but it will almost certainly be cheaper from a third party repair shop. For 430 euro you could buy almost two mint condition 2nd hand units on eBay.
Course, if HTC do a paid repair, they should at least offer warranty on the repair.(maybe?dunno)
hmmm. But the risk of sending it in again to the same company high.
They want me to pay about 28€ only for sending the Phone back to me, because theres no warranty left. so if it does not work the second time, i have to pay that twice... maybe more because of attempted fraud!?
I send it in to Arvato. Do you know any other warranty company for the HD2 i could send it to?
Or i´m bound the company that is mentioned on the site i bought the phone?
The warranty is already broken. The tech most likely broke the warranty seal when he discovered the spl had been tampered with. Just like the OP in post 1.
ah, ok. Think i ****ed with 520€. That feels really bad...
so, lets wait for Miui M1.
no worries.
if it were me, id get the phone back and find a local repair shop to fit a new screen. should cost about 100 Euro for the part, plus a bit for fitting. BUT be sure its a reputable shop, and they offer you some kind of guarantee, cos there's a fair few stories where a repair shop has broken the cables to the buttons, or similar, and wont re[pair them.
OR, id spend 150/250 euros for a 2nd hand one on ebay, and keep the broken one for use as a spare mainboard.
don´t want to spend money on it. Was about to buy a new one anyway. Just waiting for Miui M1.
I will retrieve it and try to sell it with all equip for some euros on Ebay.
thanks for ur infos on that topic.
samsamuel said:
The warranty is already broken. The tech most likely broke the warranty seal when he discovered the spl had been tampered with. Just like the OP in post 1.
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Click to collapse
You could go for new warranty stickers from ebay.
-not that I am supporting any kinds of fraud here, but I think that custom SPL should not cause the warranty to void, and flash-bricked phones to be repaired on warranty. It should be the other way around.
But hey, if what I just suggested is illegal where you live, DON'T DO IT.
i had looked up my problem yesterday with the keyword "touch not responding" and found many complains about that. Seems to be a generall problem with HD2 that seems to come from dust. there are some solutions i´m gonna try.
se1988 said:
-not that I am supporting any kinds of fraud here, but I think that custom SPL should not cause the warranty to void, and flash-bricked phones to be repaired on warranty. It should be the other way around.
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Click to collapse
Ah but they can't tell its a flash brick (I assume you're talking about tmous radio bricks) and without proof they have to uphold the warranty. The only way to start the phone would be to JTAG it, which would wipe the hspl evidence.
Does it then matter if the phone is out of warranty anyway, and you know your going to have to pay for it? Is it even worth going back to stock?
se1988 said:
You could go for
-not that I am supporting any kinds of fraud here, but I think that custom SPL should not cause the warranty to void, and flash-bricked phones to be repaired on warranty. It should be the other way around.
But hey, if what I just suggested is illegal where you live, DON'T DO IT.
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Click to collapse
Might fool someone, if it is really well manufactured. Even though the seller claims they are original, they are not. The strip containing the original stickers looks very different.
cmajewsk said:
Does it then matter if the phone is out of warranty anyway, and you know your going to have to pay for it? Is it even worth going back to stock?
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Click to collapse
Doesn't matter if it is already out of warranty.