'the process com.htc.bg has stopped unexpectedly' - Droid Incredible General

Hey guys,
Hoping you can help me with this besides doing a hard reset. I had to resync all of my People contacts over again and now they won't link with Facebook contacts (won't show the Facebook picture in Favorites or link in People at all - when I'm in People and click the sync button to click 'link Facebook profile', the list is empty).
I've tried loggin out and then back in to Facebook, but no luck.
What can i do to fix this?

Did you remove HTC sense
Sent from my ADR6300 using XDA App

No.
I think I just fixed it (I googled the error message and tried a couple things I read):
I went to the setup program (the one that you got the first time you started the phone), and went through it until reaching the facebook options. Logged out, and logged in again. I then re-synced HTC contacts and slowly it refreshed the Facebook stuff and I could manually link contacts to FB contacts.

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Facebook wont sync

Any thoughts? First time using the device, facebook synced just fine. Since then Ive done a software wipe and now I cant get FB to sync my contacts anymore. It just keeps saying "Sync isnt available at this time"
The_Chrome_Coyote said:
Any thoughts? First time using the device, facebook synced just fine. Since then Ive done a software wipe and now I cant get FB to sync my contacts anymore. It just keeps saying "Sync isnt available at this time"
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I am having the same issue. It syncs the calendar fine, but not the contacts. I would like to have the Facebook profile pics sync to my contacts just like on my HD2. I had the issue before and after root so I know it isn't that.
just something simple to throw out there did yall enable it to show fb contacts? go to contacts menu then display options and see if fb contacts is checked off
skater4690 said:
just something simple to throw out there did yall enable it to show fb contacts? go to contacts menu then display options and see if fb contacts is checked off
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Yes I did enable it to show Facebook contacts. Thanks.
Sent from my SGH-T959 using XDA App
miclflores said:
Yes I did enable it to show Facebook contacts. Thanks.
Sent from my SGH-T959 using XDA App
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still doesnt work?
Day two, still wont sync. I have facebook enabled in contacts, it just shows a group with 0 people in it. It syncs my calendar just fine, but wont sync contacts for some reason.
The strangest part is that it used to, but after I reformatted it wouldnt.
Ive tried; Deleting and re-adding FB account at least a dozen times, and Menu -> sync/cancel/sync/cancel brute force approach that worked with other phones.
my facebook widget stopped auto updating even though its set for like every 2 hours the last posts i see are from this morning.
in fact if i click the manual green sync arrows it attempts to sync but nothing happens.
i already have done a battery pull today.
My facebook and twitter contacts both won't sync. And I have two sets of twitter contacts, one from the widget and one from the twitter app.
gootman said:
My facebook and twitter contacts both won't sync. And I have two sets of twitter contacts, one from the widget and one from the twitter app.
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Got that too, but mine sync at least... sort of. I had to manually link contacts that were first linked automatically when I first set up my phone.
Same problem wont sync. Checked of and everything
I'm having the same issue, i'm curious all of you who are having problems did you experience them after the root?
My contacts synced fine when I first got the phone but have since stopped syncing (if I check under accounts and sync in setting I see an error) This issue existed for me both before and after root.
Synced fine before I rooted but tbh the phone was unrooted for about 10 minutes after initial setup. The second I got home I rooted and wiped.
sent from my Samsung Vibrant
guys. read the message on your phone. it says "sync is down right now temporarily" when you try to sync and look at specific status. I'm guessing this is more a samsung or android thing than "your specific phone".
Right beneath manage accounts it says "sync is currently experiencing problems. It will be back shortly". Notice the sync icon with the red exclamation mark next to it
I have not rooted yet, and I'm still having sync issues.
I really think they rushed getting the phone out to compete with the droid x, moving the release date up a week. Hopefully this issue, the gps/compass, and 3g get addressed in a OTA update soon. I saw the droid x was already scheduled to have one.
Sent from my SGH-T959 using XDA App
I had the same problem. It just starting working now. I did not do anything. they must have fixxed something.
Having this issue as well. The weird thing is that when i add Facebook to the accounts list in settings, it updates the feeds widget with facebook statuses, and they are also listed in the contacts app, that last menu that gives you the various social feeds. However it cannot sync the actual contacts, must have tried 15 times today.
I was reading on another forum that someone found a solution that seemed to be working for people, but only if you were able to get it synced before and in some way either removed the account or the contacts and cannot resync. This didn't work for me as I didn't fall under that category, but I hope this can help someone.
1. Turn on background sync in settings.
2. Go into the main contacts window, and instead of hitting accounts to check the sync or whatever, hit menu at the main screen and choose "Find Friends"
3. Tap on Facebook. If you were able to sync before, it should work. If you are like me and was never able to sync, the box will be greyed out.
MMcCraryNJ said:
1. Turn on background sync in settings.
2. Go into the main contacts window, and instead of hitting accounts to check the sync or whatever, hit menu at the main screen and choose "Find Friends"
3. Tap on Facebook. If you were able to sync before, it should work. If you are like me and was never able to sync, the box will be greyed out.
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This worked wonders...Thanks!
I'm having a similar issue with my twitter contacts. I can manually add a few via the method offered above, but the account doesn't seem to find some of them (including my girlfriend's, which is particularly frustrating).
Sent from my SGH-T959 using XDA App
I had same issue with contacts sync with facebook images. But i found a work around. When you add facebook accounts and sync. Enable fackbook contacts and facebook contact images. Now it will dump all your facebook contacts to your phone, but it will categorize it. once you do that, it will link your say "gmail contact" and "facebook" contacts together, On the contacts that you have different nicknames, you can click on the contact and select linked contact, select facebook and choose your friends contact info and now my images matches. Looks better now. Hope i only have to do this once.
Good Luck and this is my first post.
Cell Phone (2 years) to Blackberry (9 years) to iPhone (2 Years) to G1 Android (2 months) to iPhone (1 year) to SAMSUNG VIBRANT (love this phone)

[Q] sync is driving me nuts

the fist time i synced my facebook when taking my vibrant out of the box it worked fine, but i did a factory reset on my phone and now when i sync my facebook it only imports 192 people, (the same people everytime) i have around 600 contacts on fb and i dont know why it is doing this. i have tried everything in the world to get them to sync, i have removed samsung from facebook, did a hard reset and still the same 192 contacts. i have clicked the select contacts i wont to sync and it still gives me only the 192. someone please help before i throw my phone in the furnace at work. thanks alot in advance
Which facebook are u using ? Built-in or app from market ?
I noticed that they don't work together. I have enabled sync in built-in and disabled in app. Also there was a recent update to new version of facebook 1.3.1, maybe that fixed something......
mines doesn't sync AT ALL now... I can't even get pictures on my contacts or nothing
dq13 said:
mines doesn't sync AT ALL now... I can't even get pictures on my contacts or nothing
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Same here. It's really pissing me off!
dang it.. i just did a factory reset as well and its not able to pull all my fb contacts. I'm using the app and the newest out that was just released. will report back if I figure it out
Mine doesn't sync neither. But you can manually set your contacts to your facebook contacts. click on contact> Media> Link contact> Get friends then you can scroll to whoever you want to sync
Mine is fine, I did a factory reset also. Did you guys go to "Accounts and sync" and added your facebook account there?
The fix for this I'd that you have to delete the samsung application from the main facebook (under setting I believe) and twitter using your computer.
Just wait I few minutes and sync from your phone...that worked for me.
Sent from my SGH-T959 using XDA App
that didnt work for me... is it safe to assume that its facebook with the issues, not our phones?
jesse_wildcat said:
that didnt work for me... is it safe to assume that its facebook with the issues, not our phones?
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no. It's probably Samsung's hacked-together TouchWiz that's causing the fail.
Could it be that you have your contacts app set to show only contacts with phone numbers? Try disabling that option and see if you have all of your FB contacts.
figured it out!
This was frustrating me too! But i figured it out:
Ok from contacts you press menu, then press the "get friends" button. Add your facebook account, or if it's already there select it. Now you can choose which individual facebook contacts you would like to add, or you can choose "select all"!

FaceBook Contacts Sync

My FaceBook contacts keep giving me an error when trying to sync them? Everything else Twitter Myspace Google Gmail etc etc sync just fine. is anyone else having this issue? Can someone please force a sync and see for me its driving me insane I rely on that for my contacts
rjmjr69 said:
My FaceBook contacts keep giving me an error when trying to sync them? Everything else Twitter Myspace Google Gmail etc etc sync just fine. is anyone else having this issue? Can someone please force a sync and see for me its driving me insane I rely on that for my contacts
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I have found that you must sync through contacts instead of settings for it to actually connect and sync/link them. Go to contacts ->Menu ->Accounts ->Add Account. Then add an "Integrated Contact Account" at the top. Once it's added, click on Menu-> Get Friends.
VassagoX said:
I have found that you must sync through contacts instead of settings for it to actually connect and sync/link them. Go to contacts ->Menu ->Accounts ->Add Account. Then add an "Integrated Contact Account" at the top. Once it's added, click on Menu-> Get Friends.
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This technique does not work. I have tried every possible way multiple times. Ticking facebook to "get friends" does not even do anything. Doing research about this problem with other phones seems to point toward FB servers as the problem. Pretty much FB = epic fail. I have only gotten my FB contacts to sync twice but it never updated - one was right when I got the phone but did not like the epic syncing 390430.39 contacts to my gmail (since there is no option to choose what to sync or even what groups to export!!! annoying i decided to do a hard reset). I had my fb contacts sync one more on my 3rd hard reset but i had to do yet another HR to clear a notification error due to conflicting apps. Now I am about to do my 5th. FML!
I wish FB would actually announce their issues
my voice search has stopped working other than opening browser to google. no calls, no music search, no nothing. apparently you have to sync ur contacts with google for the voice search to analyze your contacts to find the one to call. You can not have them stored to your phone group. switched all my contacts over to my google group and nothing happened. I was hoping maybe it would and that would also be why fb would not sync. guess not.
Mine synced today after turning on 4g for awhile.
richabi said:
This technique does not work. I have tried every possible way multiple times. Ticking facebook to "get friends" does not even do anything. Doing research about this problem with other phones seems to point toward FB servers as the problem. Pretty much FB = epic fail. I have only gotten my FB contacts to sync twice but it never updated - one was right when I got the phone but did not like the epic syncing 390430.39 contacts to my gmail (since there is no option to choose what to sync or even what groups to export!!! annoying i decided to do a hard reset). I had my fb contacts sync one more on my 3rd hard reset but i had to do yet another HR to clear a notification error due to conflicting apps. Now I am about to do my 5th. FML!
I wish FB would actually announce their issues
my voice search has stopped working other than opening browser to google. no calls, no music search, no nothing. apparently you have to sync ur contacts with google for the voice search to analyze your contacts to find the one to call. You can not have them stored to your phone group. switched all my contacts over to my google group and nothing happened. I was hoping maybe it would and that would also be why fb would not sync. guess not.
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It doesn't sound like a FB issue as mine synced immediately after doing what I outlined and has stayed since.
think it was coincidence
I think you trying that technique and getting it to work was just timing. I just checked to see if I can add contacts from my FB and it is the first it let me in a week trying every day. Has to be server side. People from other carriers and phones were reporting the same issue...
richabi said:
I think you trying that technique and getting it to work was just timing. I just checked to see if I can add contacts from my FB and it is the first it let me in a week trying every day. Has to be server side. People from other carriers and phones were reporting the same issue...
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People reported success with this technique on other forums too, where going through the actual settings didn't work for them. IDK, it's whatever...
I'm sort of having a similar problem, except with MySpace, I haven't been able to log in since I got the phone. Any suggestions? I've tried it on both wifi & 3g (no 4g where I live) have flashed different roms and gotten the same result. Any ideas?

[Q] Facebook contacts not Sync'ing - SNS Service to blame?

Alright so I had to remove my facebook account from my phone and put it back in - like countless other people the contacts aren't sync'ing. Here's what I've tried:
Removed facebook account from Accounts. Uninstalled Facebook app updates. Turned off phone. Logged into facebook on my PC and went into application settings and removed facebook mobile and samsung mobile access. Booted phone. Checked logs and saw "facebook_1.2.apk has changed ... unpacking" Rebooted phone. I went back into accounts and added Facebook account - still not syncing with the contacts. I opened the Facebook app and logged in. The facebook app gave itself an account in my Accounts & Sync (So now two facebook entries there) but the app will only pull contacts not the calendar. But it did put pics and link my contacts successfully.
So now you're probably thinking - problem solved albeit through 2 facebook accounts on the phone right? That's what I thought - one can do my calendar and one can do my contacts. However, I then discovered that for some reason the contact pictures aren't showing up in the messaging app - or anywhere else in the phone where they should (Except the Contacts app itself). So I started the whole process over again keeping a close eye on the logs to check for errors. Apparently for the contact pictures to populate to other parts of the phone, it needs to be done through SNS service. While trying to update the facebook account with the SNS setting (Not the one created by the FB App) and pouring over the logs I came across:
W/System.err(2437): at com.sec.android.app.sns.xml.parser.SnsXmlParser.parse(SnsXmlParser.java:73)
E/SNS_PARSER(2437): SnsXmlParser : xmlReader.parse() : SAXException occur
Parse method return false
So it would appear that the SNS service is to blame. The question then is... why is it broken? I'm wondering if this is something that happened through an MR. I've had the phone since launch and contact sync was never failure free (Unlike my HTC phones) but if you let it sit a few days it would magically work one day - well I've been sitting for a few days and it hasn't fixed itself yet so that's what started me on proactive approach.
Thoughts?
I called sprint about this problem yesterday and was pretty much told its probally something with facebook and not much they can do since its 3rd party...
Sent from my SPH-D700 using XDA App
Well the problem I have with that response is that the Facebook app itself will pull the contacts just fine. So the issue I believe is with the sns service - whether it's going to the wrong site on facebook to pull the contacts or whatever. Which would explain why it's not able parse anything, it's not getting anything to parse. But they won't touch it. I'm willing to bet it's Samsung related. This problem happens to other Galaxy S models also. Guess we're just s.o.l.
Sent from my SPH-D700 using XDA App
Has there been a fix for this yet, can I drop in the sns file from lets say evo ?
No issues here..if you use the facebook account sync option at the top and turn off the one that facebook installs then everything will work fine.
My issue is tha I can not join contacts with facebook ones, it does not sns account, only the one that comes default but even then I can not join contacts, even if I match them up
Jhiciano said:
My issue is tha I can not join contacts with facebook ones, it does not sns account, only the one that comes default but even then I can not join contacts, even if I match them up
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I'd say start over with a fresh factory default or wipe with clockwork mod. I've never had a facebook sync issue since the phone was released. Not an issue on the DK28 ones either.

facebook contact photos after 2.21 froyo update....

not sure if anyone else is having this issue..but after i updated to the ota 2.2 froyo, i noticed all my contacts used their old photos instead of the ones synced with facebook.... so does that mean i have to automatically go through each contact and click default picture to facebook???
i already deleted my fb accounts and redid it many times..restarted phone..same issue...fb wont auto sync the new photos as default, so i have to go through my contacts manually to use the updated fb pics...
That's odd. I'm not sure but I think the Facebook app's syncing is goofy.
For instance here's the hoops I had to jump through.
With original 2.1, I had used the integrated Facebook contact syncing to get pics synced to my contacts. And that worked no problem.
When DK28 came out, I took the opportunity to reset my phone and redo my contacts. This time I figured "hey, the actual Facebook app contact syncing should work good so I'll use that instead". And on the surface it did. In my contacts list the proper Facebook pic was on each contact. The problem was that any txts or phone calls I either sent or received, the photos were absent...just the generic blank silhouette. So I removed the Facebook contact sync from my accounts and went back to using the the Facebook syncing from the "Integrated contact accounts" once more and now photos are displaying in txt/phone properly.
Odd that the Facebook client syncing appeared on the surface to be fine but maybe this will help you or others trying to get this to work. In your case maybe the old pics still there show up with the Facebook client sync. Hopefully the integrated Facebook sync will clear it up for you.
Search the forums for this problem. It has been answered. I just am too lazy to find the post for ya.
Sent from my SPH-D700 using XDA App
I have a different problem with the FB app since upgrading to DK28, but I wasn't sure if it deserved its own thread.
I can no longer stay logged in to my account. It works the first time and then every subsequent time I open the app I have to re-enter my password.
Anyone else?
alfiej said:
Search the forums for this problem. It has been answered. I just am too lazy to find the post for ya.
Sent from my SPH-D700 using XDA App
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i tried..it didnt solve the problem..... like i mentioned i redid the facebook accounts and restarted phone etc...didnt work....
i think its from the exporting my contacts to sd card.... it saves the current picture before exporting..so perhaps i exported my contacts several times and it saved the same default picture under the phone settings... so when i integrated my facebook in 2.2, the old photos were showing..so i had to manually erase all of the old saved photos.... i couldnt find a way to automatically do it... if you still can find the posts/threads, please post it here
Is it me or are the contact photos synced from facebook (integrated Facebook sync or through Facebook app) are low resolution? Anyway we can fix this or is this just another issue with Google?

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