HTML Mail and Copy & Paste - Vibrant General

I have my wife and my phones syncing with our Exchange server. The problem we are running into is that the mail app doesn't display HTML e-mail correctly. It shows the simple text version of the mail. This causes problems with some links that my wife receives for her work from the MLS realty website. They are long, complicated links and the mail app doesn't mark them as links correctly so that they can be opened. I even tried to copy and paste out the URL, but I couldn't find any way to copy and paste from within mail. Am I missing something, or is there really no way to copy and paste from mail? Also, how can I enable the mail app to view HTML mail?

Bump......

Just as a followup to my own question...
The HTML mail problem with Exchange is only with Exchange 2003. I added an account hosted on an Exchange 2007 server and it displayed HTML mail fine. I even found a whitepaper from Microsoft that mentions one of the new features of Exchange ActiveSync in Exchange 2007 to be syncing of HTML mail, so it is on the server end. The iPhone mail app and Touchdown for Android both display HTML mail from an Exchange 2003 server fine, so they are doing something to overcome this limitation.

Related

I want to be alerted when subfolders receive mail.

My work, unfortunately, uses Groupwise and I'm gonna get no support in getting a Groupwise mobile server or anything setup, so I'm stuck with syncing local for contacts and appts and tasks. I am, however, using and IMAP access to get my emails, and this works pretty well with the default Pocket Outlook email client.
One thing missing is that I have a couple of subfolders where I have rules that automatically direct emails from like my Boss or other people into the folder so it doesn't get lost in the shuffle of other stuff. However, I'm not getting notification when new emails are pulled into those folders. If I go into my email program I can see that I have new emails there, but I get the buzz or message icon that I have new emails. Is there anyway to make it so when new messages get pulled into the subfolders that I also get notified?
Ideally I'd REALLY like to stick with the default email program as I'm also using Mobile Shell and mobile shell apparently only integrates with the default email app.
RedRamage said:
My work, unfortunately, uses Groupwise and I'm gonna get no support in getting a Groupwise mobile server or anything setup, so I'm stuck with syncing local for contacts and appts and tasks. I am, however, using and IMAP access to get my emails, and this works pretty well with the default Pocket Outlook email client.
One thing missing is that I have a couple of subfolders where I have rules that automatically direct emails from like my Boss or other people into the folder so it doesn't get lost in the shuffle of other stuff. However, I'm not getting notification when new emails are pulled into those folders. If I go into my email program I can see that I have new emails there, but I get the buzz or message icon that I have new emails. Is there anyway to make it so when new messages get pulled into the subfolders that I also get notified?
Ideally I'd REALLY like to stick with the default email program as I'm also using Mobile Shell and mobile shell apparently only integrates with the default email app.
Click to expand...
Click to collapse
I would like the same.
I have never found a fix to this issue and IIRC it is a limitation of the software.
I am using gmail so I just set up forward rules and dummy accounts. So I had account X with sub directory Y I have the email intended to Y get forwarded to account A and set A as a separate account. I dont know if this would work with mobile shell ( if it only looks at the outlook account)
tedet said:
I have never found a fix to this issue and IIRC it is a limitation of the software.
I am using gmail so I just set up forward rules and dummy accounts. So I had account X with sub directory Y I have the email intended to Y get forwarded to account A and set A as a separate account. I dont know if this would work with mobile shell ( if it only looks at the outlook account)
Click to expand...
Click to collapse
It is indeed an Outlook issue. It only sends alerts on mails in the inbox. On my exchange server, the emails are redirected on the server before Outlook ever sees that they touch the inbox and thus no alert.
The only solution is some sort of third-party app, that would be nice.
If you're using Groupwise as your mail server, what is the email client you run on your workplace computer? And your workplace computer OS?
If your accessing Groupwise mail through Outlook on your work computer, your rules can be setup as client side instead of server side rules. If Groupwise behaves like a MS Exchange then your client side rules would only process when you're logged into your Outlook client. So when you're not in front of your PC, you wouldn't move your mail from your Inbox. Thus making them invisible to Pocket Outlook.
Or you could setup some special notification or delayed move rules. Again assuming you're using Outlook. Ornic InboxRules can be used to create some complex rules if you go that route. I haven't personally used it, but I used the predecessor to it called CaTrap to parse the sender, subject, and parts of the body into a another email and forward that via SMS to my phone.
If you can manage to get stuff to your Pocket Outlook Inbox, there are a few good tools that will give you advanced notification options on your phone. See this thread for details. Hope this helps to get you started.
You can see on http://www.magica.ro/pda_pocket_checkmail.php an application which solves your problem; it works together with ActiveSync and Outlook Mobile in order to alert users about unread mails in Inbox and Subfolders.
You can test it by downloading the demo version.
We published version 2.0 of CheckMail application.
New features are:
- displays messages on "Today Screen";
- audio alert when new messages are received;
- audio reminder if the new messages where not read (the interval when these verifications are made is selectable by user);
- by taping on CheckMail application, user can open Messaging application (Outlook);
- user can select in CheckMail application not to check Inbox (only subfolders).
Visit http://www.software.magicashop.ro/pda_pocket_checkmail.asp to see details and demo application.

HTC Mail HTML yes/no?

Hi, I keep getting mails telling me "I can not receive HTML"
is this true?
Does the Desire have no HTML mail capabilities?
It looks so cool on my Palm Pre, why cant I have it on the Desire ?
HTML works fine. Make sure you have not selected "download text" only under the sync settings.
I assume you have also selected HTML format on your email server
thx, i am talking my gmail account
but where can i find the settings ?
Desire/settings/account&sync for google account only show:
sync calendar
sync contacts
sync gmail
no "donwload text" option
where do i select html format on email server ?
ok, i found the "text only", it comes with the 1kb and 5kb mail size limit settings
But why does the mail not auto-size everything full screen (vert/horz) to include the complete mail ?
Should not be a problem with 600x800 resolution?!
it (rendering) works fine on my palm pre (320x480) and by pinching and clicking one can zoom in/out.
in case of the desire the mail autosizes fine horizontally in landscape mode but not in portrait mode.
one cant have it all i guess ...
Use GoogleMail for Gmail, not HTC Mail.
For all my mail accounts this works, but does anyone know why I can't set this option to view HTML on my Exchange server mail account?
I can see the option, but I can't set it?!
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
html is only supported on exchange 2007 or 2003 with service pack 2.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Exchange only supports HTML email via Activesync in 2007 RTM and above
So if you have a 2003 or older exchange server then HTML no worky.
Jpcurrie said:
Exchange only supports HTML email via Activesync in 2007 RTM and above
So if you have a 2003 or older exchange server then HTML no worky.
Click to expand...
Click to collapse
I wonder why it's not working. Before I used the exact same exchange account on my iPhone 3Gs and HTML was no problem at all. The server is running 2003. Now I'm just not able to change the mode from text-only to full HTML... Seems more like a softwareproblem or limitation which we should be able to work arround some how...
Well Exchange 2003 does not support HTML formatted emails via activesync
It renders them as text only.
http://technet.microsoft.com/en-us/library/aa996303(EXCHG.80).aspx
You must be mistaken somewhere
The iPhone Exchange solution doesn't use ActiveSync does it? It's more of a workaround using the OWA connection if I remember correctly?
So it's possible that HTML mail is available even with Exchange Server 2003 if you're using an iPhone, but it certainly isn't if you're using an ActiveSync connection.
Might be wrong though, I've never even held an iPhone...
Not 100% TBH but I think Apple licensed EAS.
So they should be using Exchange Activesync.
iPhone, Android and Windows Mobile
I have used the iPhone 3GS, Touch Diamond (WM6.1) and HTC Desire (Android 2.1) all with Exchange ActiveSync (from Exchange Server 2003) and Hotmail and here's what I've found.
iPhone - displays HTML beautifully from both Exchange and Hotmail and syncronises all Exchange folders with any changes on the phone being reflected elsewhere. However, it downloads Hotmail using POP3 so you can only see the Inbox and e-mails sent from the phone and any changes made on the phone are not reflected elsewhere. I believe there is an app that sorts out the Hotmail problem but I haven't tried that.
Windows Mobile - as stated in previous posts Exchange does not support HTML format in "over the air" syncronisations so all you get with Exchange is plain text if using Exchange Server 2003. Hotmail can display HTML and also allows you to sync all folders with any changes on the phone being reflected elsewhere.
HTC Mail on Desire- Handles Exchange Mail like Windows Mobile (plain text) and Hotmail like iPhone (via POP3 so only Inbox and no "proper" sync). In other words it seems to take the worst of both worlds.
What frustrates me is that the technology clearly exists to allow Exchange (using Exchnage Server 2003) to display HTML and to allow Hotmail to Sync properly. If all of these companies got together (some chance) and let the others licence their tecnology then the end user (me!) would be able to own whatever phone they wanted and have Exchange working like it does on the the iPhone and Hotmail working like it does on Windows Mobile.
Maybe one of these days!

Viewing HTML Emails

Does the default email client on the Epic have the ability to view images in emails?
I'm searching for a "Display Pictures/Images" button or option but I can't find one. All of my emails that are HTML based look like crap.
What am I missing?
It works for me out of the box. Perhaps your mail server is converting the email before sending them to the device. What type of email account are you connecting to?
It is happening on both my Exchange server and my Hotmail. Both are setup as "Corporate" email accounts in Android.
Have you done sync from those accounts before with another phone and had html work?
I done some more research and it appears to be a short coming of the version of EAS (Exchange Active Sync) that Microsoft choose to implement (2.5).
http://www.liveside.net/main/archiv...-no-html-mail-in-wm-6-xx-and-our-own-faq.aspx
From what I've read it appears that the protocol disables the show images/HTML email functionality in the mail client.
I guess my Exchange account (2010) does work correctly. Just the Hotmail.
I might change Hotmail back to hot being EAS so that I can view HTML emails. I have to research that.
I see. I figured the problem was on the serverside. Hotmail I can't not think hotmale when I hear that anymore.
So now I gotta ask... is there a better way to check hotmail from Android than using the EAS?

Best Exchange ActiveSync App alternative?

Like others I've discovered HTC Mail isn't compatible with Hotmail's Exchange ActiveSync (Gmail Exchange ActiveSync works fine).
I've installed Touchdown but dislike the interface (it's also 20 bucks!) and also Improved Mail (v1.75) which also works fine but:
1. You cannot Move e-mails into another folder
2. Unlike HTC Mail it doesn't show the amount of unread e-mails on the home screen shortcut.
3. And the killer: It support HTML e-mails. How can a modern e-mail app not support HTML e-mails?
Are there any other Exchange ActiveSync e-mail apps I can use instead? Where can I download the Google Nexus One e-mail app?
K-9 mail.
mail droid?
celestialspring said:
K-9 mail.
Click to expand...
Click to collapse
Thanks but this only works with Exchange 2003 not Exchange ActiveSync:
http://code.google.com/p/k9mail/wiki/K9MailAndExchange
I've only just discovered this because I've spent the last 30 mins trying to get it to connect and it keeps timing out.
celestialspring said:
mail droid?
Click to expand...
Click to collapse
Thanks but this only works with Exchange 2007.
Anyone? Thanks
how about Moxier Mail...
http://www.moxier.com/mail/
looks nicer than TouchDown.. although when i tested Moxier (2.7) it didnt support HTML emails on Ex.2003 unlike Touchdown.
Moxier also appears to hold the downloaded emails on the phone memory so ran out quite quickly.. Maybe 2.8 is better now. havent tried.
for now i use TouchDown when i'm away from the office.
Thanks Kazgor.
I've just installed v2.5 and it doesn't support HTML e-mail on Exchange ActiveSync either. I cannot find a newer version. What is it with HTML support?
It's no good, if it doesn't support HTML e-mail. Pity as otherwise it looks good.
Give Roadsync a try - works fine for me although needs some improvement to match the Symbian version...
I was reading another thread on this earlier this week on xda and this link was in it. It describes how to load the normal android email app. Its for 2.2. I don't know If this supports what you need.
http://digiex.net/computing-section...tc-desire-google-nexus-one-android-2-2-a.html
Sent from my HTC Desire using XDA App
Thanks guys. I've now tried:
1. Native Nexus One E-mail App
2. Improved E-Mail v1.75 (not the new v2.00 yet)
3. Touch Down
4. RoadSync
And all work perfectly fine with Hotmail's Exchange ActiveSync but none support HTML e-mail. RoadSync says it does in it's text in the market and the owner of Improved Mail says it's also supported.
So I'm thinking this is a bug with Hotmail's Exchange ActiveSync.
I've also discovered on the Improved E-Mail website (www.mwebster.us) that moving mail when using Hotmail's Exchange ActiveSync won't sync this back to the server, due to Microsoft’s implementation of Exchange ActiveSync. Great!
Thanks cjm1979. I tried that awhile ago and the same problem. Incidentally, if that really is the Native Nexus One e-mail program, it's identical to Improved E-mail. Leading me to believe, Google licensed it from the owner.
So right now, as I need HTML e-mail more than Exchange ActiveSync. I'm using the HTC Mail app with POP3 .
I've received a rather interesting reply from the owner of Improved E-Mail, regarding HTML E-mail and Moving e-mail between folders not working:
"I think the problem is that the Hotmail activesync is based on Exchange 2003 (Why I have no idea - that's 2 versions ago), and it does not send html mail to mobiles, at least to most email apps I know of - I think this may be a server side issue, but I still plan on looking at it, since I'd like to be able to receive html from other account types as well.
It *should* support marking/unmarking and deleting and having that propagate to the server. I was going to verify but I can't setup my hotmail account right now for some reason.
Also remember, hotmail doesn't 'officially' support Android yet, so maybe things will get better."
I've been using the Seven client on mine. It works with Hotmail and Exchange, with minimal configuration (less than a regular client). Not even sure if it's using Exchange ActiveSync as it has a dedicated hotmail option that works perfectly well with push mail and displays as HTML. The Exchange option asks for the webmail URL (actual URL, not just mail server) and also works perfectly well.
Hotmail option syncs contacts but doesn't offer the option to sync calendar.
Exchange option syncs all 3.
The contact search function is fairly unresponsive, as in I searched for a contact and waited ages and gave up.
The widget is very rudimentary. It takes up half the screen and shows the last 3 Exchange emails. Doesn't give me any option to choose which account it displays email for, so effectively no widget for my hotmail.
It doesn't really come close to the standard HTC mail app, other than actually working for hotmail which the HTC doesn't...
Hope this helps?
I am keen to find an alternative for HTC mail as well. I am still using my Windows Mobile 6.5 phone and no hotmail is one of the main reasons why!
Thanks Mitel.
How can I get hold of Seven Client? I cannot find it on the Market place.
mital said:
The Exchange option asks for the webmail URL (actual URL, not just mail server) and also works perfectly well.
Click to expand...
Click to collapse
Can you get this working with Hotmail? I enter https://m.hotmail.com and it errors saying:
"An error occured. Please try again (100)."
Interestingly the Gmail option does offer Contacts + Calendar. Only Contacts for Hotmail, like you say. It's a brilliant application but has some problems:
1. There is no Shortcut option, so you have to open the App from the Home screen and then it takes another tap to go to my Gmail or Hotmail Inbox.
2. Because of this, the App shortcut doesn't display the Unread e-mail count.
3. The Sent folder for both Hotmail and Gmail is local only. It's impossible to either display, sync or even have e-mails sent in Hotmai's Sent Items or Gmail's Sent Mail folder. Odd!
4. If e-mail needs to be truncated it displays as Plain Text and if it doesn't need truncating, it displays as HTML (if relevant). I'd prefer all html e-mails displays as html regardless but to get the option to switch to html you have to scroll to the bottom of e-mails and some newsletters are really long. There is no option to set if e-mail is displayed as plain text of html as default.
5. As said, the widget is weak but I don't use the widget for e-mails, so this doesn't bother me.
6. It's Push Mail only. The HTC Desire's battery doesn't sadly allow me the luxury of Push Mail.
The last one is a deal breaker. It's a shame as the setup is so easy (for Gmail/Hotmail it's just the username/password) and the interface is really well thought out. The unified inbox works well too. The search function works fine for me, pulling in contacts from the phone, sim card, gmail (if relevant) and hotmail (if relevant).
I didn't bother trying the Seven IM app because it only supports Gtalk and MSN. I need both MSN and Facebook Chat/IM support.
You can download the combined Seven E-Mail + IM App from here: http://community.seven.com/main.php
I downloaded the seven app version 23.41.6437_3_z7-android2x.apk
The IM for MSN works for me but I can't do any email.....
NO:
hotmail
gmail
yahoo
exchange
I wiped my phone a couple times. Still nothing. Stock EVO....
got roadsync, works nice
Here I come to hijack a thread for a device I didn't own but stumbled across as I was googling Android email apps.
In case you weren't aware, there is absolutely nothing wrong with the email apps or the way they connect to Hotmail using the exchange protocol.
It's purely that Hotmail Exchange via m.hotmail.com doesn't support HTML yet - it's a Microsoft issue. Will they ever implement it - who knows? But the fact remains if you want your Hotmail in HTML format then you're stuck with connecting via POP3 for the moment.
HTH.
Does HTML e-mail work on supported devices like the iPhone?
It works in Touch Down on Android but the UI is pretty ugly. I understand this bends the Exchange ActiveSync rules to support it. Why MS are using Exchange 2003 is strange.
No, HTML Hotmail is a no-go regardless of the device or app you are using. Hotmail simply does not support HTML over their Exchange connection, only POP3.
If you are asking about straightforward HTML in your email when connecting to say a corporate exchange account, then yes, obviously depending on the app and version of exchange.
Sent from my HTC Liberty using Tapatalk
Thanks
HTML e-mail does work using Touch Down though. I've seen it myself (make sure you're using the latest version, it didn't use to work). That is HTML e-mail using Hotmail Exchange ActiveSync, not corporate Exchange.
bradavon said:
Thanks
HTML e-mail does work using Touch Down though. I've seen it myself (make sure you're using the latest version, it didn't use to work). That is HTML e-mail using Hotmail Exchange ActiveSync, not corporate Exchange.
Click to expand...
Click to collapse
Huh, well I never. I guess I'll have to try it.

Email to Always "Load more Details"

How do you force the email client to always Load More Details or always show the complete email with full html. It initially shows up in txt, and I always have to click load more details. I want it to load details by default.
Thanks!
First of all, you can set how much email size you want to retrive in email settings. Assume you aleady set it to 'All', I'd guess you're encountering this issue receiving from Hotmail accounts. If so, this is a work around for Exchange sync deficiency on Hotmail server. Hotmail ActiveSync protocol does not officially suppor HTML email at all (I know it is lame for a MS server) at the declared protocol level. To work around this issue, email clients have to ignore the declared ActiveSync protocol version and go ahead assume it supports HTML anyway. This is how iOS and Windows Phone 7 works today. Samsung/Google seems to take a more conservative approach that it let you to force it to display HTML by click on the 'Load more details' button. If it is an true Exchange 2007 or later server, you don't need to click (and won't see) that button.
MS posted some length excuses about why it can't make Hotmail server compatible with ActiveSync 2.5 (which supports HTML email) protocol while Google has no problem make GMail support such protocol.
foxbat121 said:
First of all, you can set how much email size you want to retrive in email settings. Assume you aleady set it to 'All', I'd guess you're encountering this issue receiving from Hotmail accounts. If so, this is a work around for Exchange sync deficiency on Hotmail server. Hotmail ActiveSync protocol does not officially suppor HTML email at all (I know it is lame for a MS server) at the declared protocol level. To work around this issue, email clients have to ignore the declared ActiveSync protocol version and go ahead assume it supports HTML anyway. This is how iOS and Windows Phone 7 works today. Samsung/Google seems to take a more conservative approach that it let you to force it to display HTML by click on the 'Load more details' button. If it is an true Exchange 2007 or later server, you don't need to click (and won't see) that button.
MS posted some length excuses about why it can't make Hotmail server compatible with ActiveSync 2.5 (which supports HTML email) protocol while Google has no problem make GMail support such protocol.
Click to expand...
Click to collapse
Thanks! This has been a BIG help. I didn't realize but your right. My paid for exchange account shows HTML email fine. But my hotmail account does not unless I push load more details. What if I switch the Hotmail account to a pop account. Would that help load emails as HTML?
Thanks!
Yes, it will but pop account has too many problems (sync issues, no push email featurs, no calendars, no contacts etc.). You just have to live with it for now.
foxbat121 said:
Yes, it will but pop account has too many problems (sync issues, no push email featurs, no calendars, no contacts etc.). You just have to live with it for now.
Click to expand...
Click to collapse
Great! I have HTML email now. Its not push, but atleast I dont have to load more details anymore. Does POP not support folders? I only have my Inbox.
You've been a great help. I really appreciate it, this was very annoying until you resolved my issue.
Nope. Pop3 is one of the oldest protocol ever. So if you have multiple computers access the same account using pop3, it is very difficult to sync with each other. And it requires SMTP server for sending emails. Some networks won't let you pass out any SMTP mails for the sake of preventing email spammers.
Here is one of my work around:
I setup my gmail account to periodically grab emails from my Hotmail accounts from me and put a label on these emails. So all my emails goes into GMail with Hotmails with proper label. You can even setup your GMail (on the web account settings) to reply your email with your Hotmail as your return email address. This way, you get easy email management from GMail as well as proper HTML email support.
foxbat121 said:
Nope. Pop3 is one of the oldest protocol ever. So if you have multiple computers access the same account using pop3, it is very difficult to sync with each other. And it requires SMTP server for sending emails. Some networks won't let you pass out any SMTP mails for the sake of preventing email spammers.
Here is one of my work around:
I setup my gmail account to periodically grab emails from my Hotmail accounts from me and put a label on these emails. So all my emails goes into GMail with Hotmails with proper label. You can even setup your GMail (on the web account settings) to reply your email with your Hotmail as your return email address. This way, you get easy email management from GMail as well as proper HTML email support.
Click to expand...
Click to collapse
Thanks! I may try this.
Thanks for the info.
I thought I was going crazy. I used iPhone 4 before and I didn't have any problem using Hotmail exchange (ActiveSync) and work Exchange. Now I have to click "Load more details" all the time on Galaxy Tab, and Infuse. It's bit of pain. I think it's more to do with the email client. If I use TouchDown or Hotmail (new from MS) client, they don't have issues.
I hope Samsung release new updated email clients.
Thanks,
You more than likely right. Its the email client, b/c the HTC Flyer and my HTC EVO3D don't have these issues.
Strange to attribute it to Samsung, Microsoft, etc., because Hotmail works normally (automatically loads all details) on Samsung's Galaxy Nexus phone. Why do they make it work (let it work?) there but not on the Galaxy tab?

Categories

Resources