locked myself out tried entering my Gmail but it didn't recognize it. tried the null method, hard reset, etc. didn't work at all. tried CS. they couldn't except telling me to return the phone for a new one -.-
Have you tried holding down volume up and volume down while powering on? get into bootloader mode then factory reset from there?
tried it. dont work
Did anyone ever find a fix for this? Even after you reset the phone WILL NOT let you login...
Happened with my G1 (wouldnt recognize my google credentials) and the hard reset fixed it.
Did this one time when I was drunk and after like half an hour it let me try again.
Sent from my SGH-T959 using XDA App
I read (never tried it) that a file is placed on the phone and all you have to do is hook it up to a computer and delete the file. They may have changed this though, this was over a year ago when I read about this.
Tried to use computer and it still wouldn't work. This is a coworkers phone. I don't know what to tell him. Its weird master reset on this phone doesn't work.
Sent from my SGH-T959 using XDA App
Related
Ok, I have an AT&T 8525 version. It's been upgraded to WM6 using the official patch, and the only other thing I had running on it was SPB shell trial version or something. I set a lock password, where when ever you turned the screen on you had to enter a password to access the device. With the Shell trial thingie it would actually give you the clock first, which was why I was trying it.
Now, my problem is this. I'm an idiot and my phone got dunked in water. I took it apart, well, took the battery out, SIM card, etc, anything I could get out without dismantling the whole phone. Took compressed air and blew on it until my can froze up and I had to surgerically remove my fingers from the can o' air (ok, exaggeration there). Anyways, if I call the phone, it rings and does what it needs to. The problem is that I can't unlock the stupid phone now. I'm not forgetting the number, it just won't accept it. I'm up to 8 mins of wait time before I can reenter it as well.
So, my question, is there a way to break the lock code without destroying the data on the phone? If no, how do I reset the phone completely? Do I have to do a hard reset? Can I take it to AT&T to get them to reset it?
And one big question, does the reset go past WM6 and revert to WM5?
Thanks all.
anything, anyone?
Just having the same problem myself.
Didn't dunk in water, but found wi-fi was locking up so did a soft reset with the sylus in the reset hole and when it rebooted, it would not accept the password.
Apperently, this is a common fault with WM6 where if you reset (or lose power whilst settings are in cache memory) the phone 'forgets' your password.
Maybe this is what has happened to yours - the only way round it is a hard reset.
Must be a "feature" not a bug.
*sigh*
Makes me pretty hesitant on ever using the feature again. I'm having serious issues trying to get it back to Syncing w/ my desktop and letting me access the device as a folder. Right now it's just powering up but nothing else.
How to reset the password
Ive just updated my rom to wm6 2days ago. Now im having the same problem...my device was set to auto off after 3min then when turned on... password prompt...i know the password...but was not accepted. Tried to re-flash wm6 but nothing happened. Anyone plsss help!!!! Thank you very much in advance!
Unit: XDA IIs,WM6 from Helmi & etc (thnk u very much guys ...u know who u r)
Re below post...hard reset did not reset the password tnx anyway
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"Just having the same problem myself.
Didn't dunk in water, but found wi-fi was locking up so did a soft reset with the sylus in the reset hole and when it rebooted, it would not accept the password.
Apperently, this is a common fault with WM6 where if you reset (or lose power whilst settings are in cache memory) the phone 'forgets' your password.
Maybe this is what has happened to yours - the only way round it is a hard reset."
maria_terie said:
Re below post...hard reset did not reset the password tnx anyway
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"Just having the same problem myself.
Didn't dunk in water, but found wi-fi was locking up so did a soft reset with the sylus in the reset hole and when it rebooted, it would not accept the password.
Apperently, this is a common fault with WM6 where if you reset (or lose power whilst settings are in cache memory) the phone 'forgets' your password.
Maybe this is what has happened to yours - the only way round it is a hard reset."
Click to expand...
Click to collapse
Hard reset worked for me. Only issue now is I can't get it to allow me to explore the device any more. It'll sync emails, etc, but won't let me access the device while connected to the USB.
The WM6 I used was the official version, not sure if that's a difference.
Hi all, first time poster long time browser I checked the wiki and did a search but couldn't find a similar post. Here goes..
Yesterday i tried to connect to this protected wifi at a coffeeshop, but my HD did not manage to connect even after entering the network password. In the end it froze. The home screen was showing, i could feel the vib when pressing the screen, but no action happened. I did a soft reset, but that didnt make a difference... nothing working still, while it is still trying to connect to wifi.
Then I first did one hard reset. I managed to get to the screen where i am asked to touch the screen in order to configure the device. While i could feel the vib, nothing happened. I did a second hard reset, ended up at the same screen, but this time there is no vib when pressing the screen... and still nothing is happening. Same situation when doing a third hard reset.
I am lost for ideas.... Have anyone of you ever experienced something similar and what did you do to resolve it? Or have anyone any suggestions as to what I should try next??
Very bad dude,
what you can do (i dont know if this will work).....Flash your original rom again. it is a kind of a hard reset, but maybe this will work.
can you boot to boatloader (three color screen), and see the text USB when connected to pc?
Hi Kadir,
thanks for your answer.
I am trying to flash my rom using the excellent tool Hard-SPL package from OliNex, but to no avail.... i keep getting error message 202 meaning that it can't connect with the device...
This may sound obvious, but just in case... have you tried to remove the battery when the device is turned off? Is the only way to ensure you are fully turning it off, in case you have some kind of 'static' acting up. I had a similar issue on a PDA and also in my notebook, and was solved by removing battery.
hi,
thanks for the advice. I wish this was all it took, but alas no, i am not that lucky. I am starting to think this is a hardware issue....
can you see the 3 color screen?(when phone is off push power on + volume down button and keep volume down pushed).
if yes can you see it you are now in the bootloader. just chech if you see text usb, this means its connected.
and then flash, no 202 anymore.
do not use hard spl if you want HTC to repair your phone(warranty issue)
Don't you have to disable USB connection in ActiveSync too? Or was that just me?
I found the Flash program killed active sync anyway, but you're right all the guides say to disable it.
got the phone off the streets, i have it plugged in pc and stuff; any programs anything i can do to unlock it? Please ill do anything
R u a robber?
Sent from my SPH-D700 using Tapatalk
start the phone in download mode and flash it to stock with odin. moar details plez?
Okay Do What? I have it connected through USB on my pcc to the phone.
I cannot get passed the unlock pattern part at all; Not even the google email thing will come up after 200 times! please tell me what program you were talking about
Edit: Never mind got it thanks to you Hehe i didnt go to download mode, just recovery mode.
you may not need the pc at all. first while the phone is off, hold down volume down, the hard camera button and then the power button. this will put the phone in recovery mode. form there you should be able to find an option to factory reset the device.
is this phone stolen?
edit. okay. cool. good luck with your new phone.
why are you guys helping a thief?
If the phone is stolen then the orignal owner will report it, and it will shut off and have a bad ESN right?
Sent from my SPH-D700 using XDA App
my focus has gone crazy. it keeps beeping like i received a text message. i try to lock the screen and it goes black for 5 seconds, then immediately lights up and dings like i have a text message. from there it dings constantly. there are no pauses, just ding, ding, ding, ding. you get the picture.
battery drains within an hour due to this. i've reseated the battery, restarted, even did the full reset. nothing has changed. i did the nodo update manually before it became available via the xda update about 6 weeks ago.
does anyone know what's going on....has this ever happened to anyone before? i bought the phone in november...can i warranty it or go to att and switch out?
First thing, you have a couple of options. Any product that you buy in an att store has a warranty on it for a year: phones, cases, chargers, anything. Second thing, I can't say that I have or have heard many instances of whats going on with your phone. The easiest way to deal with this is to go to att tell them whats happeneing and tell them you would like a new phone. The other option is to do another full recovery but do it with the diagnosis app; the diagnosis codes are located in the thread in the general section of the focus forum. Another option is to use one of the official roms from the development section and reflash the rom. So, all in all I think you might of had a faulty update manually updating to nodo. Also, I would try updating through zune the official att/micorsoft nodo. The last thing I assume your focus was unlocked. If you flash the official rom from the development section it flashes, I think, to 7004 version and you can unlock your phone again, prevent the unlock to nodo, so on and so on. Good luck
tuffluck said:
my focus has gone crazy. it keeps beeping like i received a text message. i try to lock the screen and it goes black for 5 seconds, then immediately lights up and dings like i have a text message. from there it dings constantly. there are no pauses, just ding, ding, ding, ding. you get the picture.
battery drains within an hour due to this. i've reseated the battery, restarted, even did the full reset. nothing has changed. i did the nodo update manually before it became available via the xda update about 6 weeks ago.
does anyone know what's going on....has this ever happened to anyone before? i bought the phone in november...can i warranty it or go to att and switch out?
Click to expand...
Click to collapse
okay so the problem now is that the device is not being recognized via the usb port. it reads "one of the devices connected via usb has malfunctioned and is not recognized." does anyone know what is going on???
i think before i did a full reset on the phone, it was programmed to tether. when i reset it, would it revert back to tethering or sync with zune? either way it has never been showing as malfunctioning in windows, so something is definitely wrong. should i do a complete reset using the diagnosis app? i don't know how to do that, but might it help?
does anyone know why i am getting "device has malfunctioned" warning?
tuffluck said:
does anyone know why i am getting "device has malfunctioned" warning?
Click to expand...
Click to collapse
Your going to need to put it in download mode and reflash the original firmware you can do that and download all the tools in this thread.
bsbokc said:
Your going to need to put it in download mode and reflash the original firmware you can do that and download all the tools in this thread.
Click to expand...
Click to collapse
And if that doesn't work (might not, considering the USB issue) you will have to go warranty...
okay thanks for the help. i decided to go back to ATT and they replaced it for no charge. it was an easy fix, BUT i tried to buy a new micro sd card from microcenter, and the phone will not recognize it at all. is this pretty normal to happen?
ATT put the memory card from the old phone into the new phone without my permission. obviously it did not work, but i'm wondering if them putting it in the new phone at all might cause the memory slot to go awry and not read any new card?
You have to do a hard reset to initialize the sd card. Once you do this, it's not removable
Sent from my SGH-i917 using XDA Windows Phone 7 App
so i turn the phone off, put the card in, turn the phone on and go into settings and do a hard reset, and then it should be good to go?
tuffluck said:
so i turn the phone off, put the card in, turn the phone on and go into settings and do a hard reset, and then it should be good to go?
Click to expand...
Click to collapse
No, turn on the phone with the 3 buttons method, or read here about all the methods:
With the phone off, hold down the Power button, volume down button, and camera button and when the screen turns on, release power button, then the other 2.
You will be asked to press Win to continue, twice (hard reset).
So last week, my sprint galaxy s4 decided to shut off on it's own. I restarted it and discovered my password no longer worked. I didnt have much time or many options so I did a factory reset.
Fast forward to this week, and my phone shuts down again. Only this time it wont turn on unless you remove the battery and then place it back in, and then it only turns on for a second. I figure out the power button is jammed and I rip the phone apart, getting the motherboard out and clean the power button the best I can. I put it back together today and it works! I go to sign in with my password on the lock screen... and not recognized. Tried changing the password through the android device manager through google to no avail, would not take any new or old password. You can see the digits type in the box, but nothing worked.
I called sprint, they infered they couldnt replace the phone unless the screen was broken. I had a feeling they would factory reset it and send me on my way. I brought it to best buy and the tech tried connecting it to his laptop and it would not reconize the phone.
So I came back, called samsung and finally factory reset it again. I'm probably going to be sending it in to be serviced by samsung, as I got it when it first came out and the power button is on it's way out anyway.
My question is, what can cause a phone to not recognize it's password? This drove me crazy and I'd like to avoid spending any money or losing the phone for a week if I could. But has anyone else had this happen?
It's not rooted or anything, I really don't even know how to do that stuff, though ive done some research. I'd just like to try to hold out until the s6 is out
bump