I bought my X10 about a month ago. I haven't rooted or anything like that, but recently I've experienced a strange problem.
My phone is set to sync contacts once a day, but the other day it started to sync all the time. I turned off sync, and checked into the contact list. The contacts had been duplicated numerous times, and the contact list looked like this:
John Smith
John, Smith,
John,, Smith,,
John,,, Smith,,,
John,,,, Smith,,,,
John,,,,, Smith,,,,,
And further down in the contact list:
Smith, John
Smith,, John,
Smith,,, John,,
Smith,,,, John,,,
At the same time, a large number of my contacts had been deleted.
What could be causing this?
Regards
PS: I use GoogleSync
Related
Hi,
I hope someone else had had this problem and might have a solution for me.
My Scenario:
I have the 8525 (WM5.2), my wife a MPx220 (WM2003 2nd).
For the past 3 months all has been running great.
Today, when I synced my 8525, about 25% of my contacts disappeared from my 8525. They are still showing on my MPx220 and in Outlook 2003??
I have not changed, installed anything new in the past few days.
What could be the problem?
Thanks in advance,
Alan
Questions:
Were any "notes" added to some of contact entries?
Do you have a high number of contacts > 400?
Have you tried re-creating the partnership?
Mike
Hi,
Yes, "Some" of the contact not syncing have note, but not all of them.
I have about 650 contacts.
I have backed up my outlook contacts, removed them, synced to have a clean database, deleted and recreated the patnership, restored contacts and then re-synced - still the same, works with my WM 2003 devices and not my WM 5.
Also, this has been running fine for the last 3 months??? What has changed.
Thanks,
Alan.
aw000002 said:
Hi,
I hope someone else had had this problem and might have a solution for me.
My Scenario:
I have the 8525 (WM5.2), my wife a MPx220 (WM2003 2nd).
For the past 3 months all has been running great.
Today, when I synced my 8525, about 25% of my contacts disappeared from my 8525. They are still showing on my MPx220 and in Outlook 2003??
I have not changed, installed anything new in the past few days.
What could be the problem?
Thanks in advance,
Alan
Click to expand...
Click to collapse
Hard to say, are you using default appz for calendar and contacts?
Yes, all default.
aw000002 said:
Hi,
Yes, "Some" of the contact not syncing have note, but not all of them.
I have about 650 contacts.
I have backed up my outlook contacts, removed them, synced to have a clean database, deleted and recreated the patnership, restored contacts and then re-synced - still the same, works with my WM 2003 devices and not my WM 5.
Also, this has been running fine for the last 3 months??? What has changed.
Thanks,
Alan.
Click to expand...
Click to collapse
I can't say why something has changed just recently but I had a reason for asking about notes and that was:
http://forum.xda-developers.com/showthread.php?t=259091&highlight=syncing+contacts
Mike
Thanks, I will try that a bit later and see what happens.
I use Chapura Pocket Mirror.
http://www.chapura.com/pmp_wm.php
I am syncing 600+ contacts in 8 subfolders including public contacts on my exchange server. It does other things like multiple calendars. I couldn't live without it.
Cons: $$ and no OTA.
Thank you all at xda-developers!
It appears the post with the link to:
http://forum.xda-developers.com/showthread.php?t=259091&highlight=syncing+contacts
solved the problem. It appears my Office/Outlook installation was "broken".
I have uninstalled office, and re-installed it and after importing all the contacts, everything seems to be working fine.
Thanks again.
Alan.
Hi, I'd just like to say how great this site is, however, I have 1 question to which I could not find the answer; When I try to add an Attendee in an appointment in the calendar, it doesn't find ANY contacts, SIM or Outlook. I tried creating one though the calendar, and it does appear in the phonebook, it still doesn't show up in Calendar. I had a quick look through the myriad settings that the HTC has but couldn't see anything obvious to change.
Any ideas?
Thanks, BM
Many apologies
I would like to apologise for my noobishness with regards to my problem, but just in case in helps anybody else who thinks they're having the same problem; it's because you don't have any e-mail addresses stored in your contact's details.
It only took me 4 days in total to figure out
Sorry for any bad impressions, I am normally quite intelligent and resourceful, but it only took so long because I didn't have any e-mail addresses to begin with!
BM.
Edit: Apologies also for bumping.
This is the 2nd time this has happened to me.
Message icon shows I have 2 emails. Preview shows but when I tap 'inbox', the account is GONE. Only option is to "Setup E-mail". Where did it go?
I then have to reset up my email account, including signature(s) from beginning to end.
Anyone else experienced this or can advise to why this might be happening?
Also, many of my client contacts are saved, for example as Jeff & Stacy Smith. Mobile #'s were saved as: Husband-"mobile" and wife-"other" in outlook.
Realized HD2 does not sync "other" so changed all wives mobile #'s to "assistants". Question is 2-part:
1) Aside from separating the husband from the wife to separate contacts... any way to differantiate them? (i.e. pictures etc? Currently only allows one picture per contact)
2) When receiving texts, I have no idea which one is texting me since it only shows Jeff & Stacy Smith without "mobile" or "assistant". Any fix or app to this?
Hope that makes and any help will be appreciated.
Hi all,
I am having a big headache with my phone now, please help if you have any idea to solve this, or if you have any idea to track the root cause! Thanks!
This morning when I woke up, I found that most of the profile pictures of my friends lost in the contact list. After a while investigation, I found that only 16 out of 4xx persons in my facebook left in my contact list.
To fix the issue, I tried a re-sync and this can't help. Except the contacts in gmail, only 16 persons in facebook appears in my contact list. I then tried to delete the facebook account in the contact, reboot my device, and add the facebook account again, but same issue happened again. If I choose not to automatically add all friends in my contact, the wizard will pop up exactly 16 friends to let me choose who should i import, but other 4xx friends disappeared.
I have double checked that I did not click "show friends with contact number only". And the strange things is, if i go to "activites" in the contact app, the update of friends that did not show up appeared in activites, and I can provide comment as well.
I am sure there is something wrong in the import process that skipped many of my friends from import. Anyone did try this and have a fix? Or how can I investigate the "log" or something else to pinpoint out the problem? I am afraid that even I hard reset my phone the same issue will exist!
HKcow said:
Hi all,
I am having a big headache with my phone now, please help if you have any idea to solve this, or if you have any idea to track the root cause! Thanks!
This morning when I woke up, I found that most of the profile pictures of my friends lost in the contact list. After a while investigation, I found that only 16 out of 4xx persons in my facebook left in my contact list.
To fix the issue, I tried a re-sync and this can't help. Except the contacts in gmail, only 16 persons in facebook appears in my contact list. I then tried to delete the facebook account in the contact, reboot my device, and add the facebook account again, but same issue happened again. If I choose not to automatically add all friends in my contact, the wizard will pop up exactly 16 friends to let me choose who should i import, but other 4xx friends disappeared.
I have double checked that I did not click "show friends with contact number only". And the strange things is, if i go to "activites" in the contact app, the update of friends that did not show up appeared in activites, and I can provide comment as well.
I am sure there is something wrong in the import process that skipped many of my friends from import. Anyone did try this and have a fix? Or how can I investigate the "log" or something else to pinpoint out the problem? I am afraid that even I hard reset my phone the same issue will exist!
Click to expand...
Click to collapse
Some "update":
I have tried to clear all cache / data in the application setting for "contacts" and "contacts location" and this can't help the situation...
HKcow said:
Some "update":
I have tried to clear all cache / data in the application setting for "contacts" and "contacts location" and this can't help the situation...
Click to expand...
Click to collapse
Please give a hand.. anyone meet this issue?
Same thing with me.. The funny thing is, I can no longer add some of my facebook friends, they are no longer listed on the "Get Friends" menu. The phone thinks that they've already been added.
This happens when facebook sync have errors...
I still can't find a way to get back my missing Facebook friends...
DaRkMyk said:
Same thing with me.. The funny thing is, I can no longer add some of my facebook friends, they are no longer listed on the "Get Friends" menu. The phone thinks that they've already been added.
This happens when facebook sync have errors...
I still can't find a way to get back my missing Facebook friends...
Click to expand...
Click to collapse
I have searched all over the web and seems only you and me have reported this error.
Can we confirm that this issue is caused by "i9000 database has the corrupted friend" rather than "i9000 not able to interpret the facebook list"? To eliminate the issue, I have tried to clear the SNS / Contact / Contact Location cache / data but they still can't help. If this is the case, resetting the phone (but this is my last step) should help.
Could someone specialized in the i9000 data structure to suggest a way to fully clean up the contact database? Maybe this can cater the case if the db is corrupted by sync error!
Thanks!
I have a new friend in facebook today and as expected, the new friend not appear in the list after data-sync, no matter I want to add it later or add it during sync...
Furthermore, com.sec.android.app.sns/snsDB.db contains only the 16 friends in the database, which I suspect the server did not return the remaining contacts?
HKcow said:
I have a new friend in facebook today and as expected, the new friend not appear in the list after data-sync, no matter I want to add it later or add it during sync...
Furthermore, com.sec.android.app.sns/snsDB.db contains only the 16 friends in the database, which I suspect the server did not return the remaining contacts?
Click to expand...
Click to collapse
I have just tried a hard reset and the problem still cannot be solved... I think I need to call samsung support... This seems to be something wrong in the samsung sync server...
Same here, many contacts that sync from facebook are missing.
I don't use fb, so I don't think I can help, but I just wonder if something dumb in the software is going on. So, if you have 16 friends or however many syncing, these friends don't happen to show up elsewhere in your phone or in the cloud. Right? Maybe it has something to do with trying to match up with names you have in your phone book that have a phone number?
Again, just throwing an idea out there, but similar to how you can import all your google contacts or just the ones with a number.
Your friend counts seem awfully low, so if I'm wrong, try to think if there is anything common link between these friends that do get synced. Perhaps they have something in common that can help the sync...
alovell83 said:
I don't use fb, so I don't think I can help, but I just wonder if something dumb in the software is going on. So, if you have 16 friends or however many syncing, these friends don't happen to show up elsewhere in your phone or in the cloud. Right? Maybe it has something to do with trying to match up with names you have in your phone book that have a phone number?
Again, just throwing an idea out there, but similar to how you can import all your google contacts or just the ones with a number.
Your friend counts seem awfully low, so if I'm wrong, try to think if there is anything common link between these friends that do get synced. Perhaps they have something in common that can help the sync...
Click to expand...
Click to collapse
Thank you very much for your suggestion... to answer your suggestion:
- I did nto click "show contacts with phone number only"
- I tried to dump the database from SNS, inside the database only the 16 friends exist, other 4xx friends no appeared in the database
- I have phoned samsung and they just request me to send them the phone. Their reply is quite inprofessional as they said if other facebook account is ok, that should be your account issue and saume generally can't help with facebook issue. But I am sure the phone is syncing with a samsung proxy instead of syncing to facebook directly.
I tried many things but nothing can fix this issue.
Ditto, I've tried many different things. Hard reset a few times as well and nothing. Reseated battery and put in a new sim. Perhaps maybe the order of things done is what works. I even tried to sync it before I created my google account. Anybody who has gotten this to work and remember what some of the first steps they did when they got their phone, input would be helpful to try and repeat your process.
if anyone can fix it please let me know how.
What firmware are you'll on? I had this problem with JG1. Flashed to JG5 and the problem's gone. But now my twitter contacts don't update. just two of them appear on my phone
I'm guessing there's a problem with the sync in our phones. I'm just learning to live with it
I have got a solution for this.
The problem is originated from the export error of facebook contact. Here is how I treat the problem:
1. Export your facebook contact using the facebook apps "Export Friends To CSV" (Google it and find the link, I cannot post the link)
2. After you have got the CSV, open it using Excel and check whether there are rows containing more than one contact. Apparently, there is error in the first friend contact info of these rows.
3. Remove those friends from your facebook contact (or ask your friends to fix their info).
4. Resync your Android contact with facebook.
This works for me. Hope this help.
Cheers.
jordenyt said:
I have got a solution for this.
The problem is originated from the export error of facebook contact. Here is how I treat the problem:
1. Export your facebook contact using the facebook apps "Export Friends To CSV" (Google it and find the link, I cannot post the link)
2. After you have got the CSV, open it using Excel and check whether there are rows containing more than one contact. Apparently, there is error in the first friend contact info of these rows.
3. Remove those friends from your facebook contact (or ask your friends to fix their info).
4. Resync your Android contact with facebook.
This works for me. Hope this help.
Cheers.
Click to expand...
Click to collapse
I can't find the row that contains more than one contact
edit: oh now i found, the problem is from the last contact that shown in my phone sort by UID from facebook.
Hope someone can help here.
Why does Android constantly resort my Outlook contact list? I spent hours fixing the data to sort by last name / first name, and now I see that the sort order has changed again, and what's worse, it's not even consistent. Some contacts are still Lname/Fname, others are Fname/Lname.
Also, I have found duplicate birthday and anniversary entries in my Outlook calendar (two, three, up to five entries), but the problem is that they're wrong. For example, I have my parents anniversary on two different dates with two entries for each date.
What the F is going on here? It's making me nuts, and is almost enough for me to want to go back to Windows Mobile.
Nobody else is experiencing this?
In fact, I just tried another experiment that failed. I added a phone number on my handset that synchronized to my desktop, then later added an address to the contact, but that address data did not synchronize back to the phone.
My experience thus far with Android and/or HTC synch is that it sucks for this sort of thing, and WM was much better. However I won't rule out that I'm doing something wrong. What's up?
Don't know if it is the same problem, but some German users had problems when syncing with Outlook. After a sync the display name was not correct (always firstname, lastname). So I wrote a small app that converts all contacts to "lastname, firstname".
You can have a look here (use at your own risk!):
http://fun2code.de/download.html#displaynames
BillTheCat said:
Hope someone can help here.
Why does Android constantly resort my Outlook contact list? I spent hours fixing the data to sort by last name / first name, and now I see that the sort order has changed again, and what's worse, it's not even consistent. Some contacts are still Lname/Fname, others are Fname/Lname.
Also, I have found duplicate birthday and anniversary entries in my Outlook calendar (two, three, up to five entries), but the problem is that they're wrong. For example, I have my parents anniversary on two different dates with two entries for each date.
What the F is going on here? It's making me nuts, and is almost enough for me to want to go back to Windows Mobile.
Click to expand...
Click to collapse
I experienced the same issue too when i had my HD2 running Nandroid and i have to manually delete those wrong entries created by Android. However, I am not sure what caused the wrong entries, especially the birthday field. I also experienced multiple duplications of the same contact with slightly different contact names and i assumed that it could be due to my syncing with outlook exchange and desktop syncing using HTC sync. Have now gone back to Winmo.