Hello,
Just got my phone today, put it on the charger (Wall Changer) for a few hours. The charge light went from orange to green. I was assuming that meant it was fully charged. I take it off the charger turn it on and see the initial main HTC Incredible screen. Stays like that for a few seconds then the screen goes black.
When it does this I cannot turn it back on. I try plugging the charger back in and it does not recognize the charger (No Charge Light).
I remove the battery for a few seconds plug it back in, connect the charger now see an orange charge light.
I leave it pluged in and then in about 20 minutes the light goes green again. Same story as before see initial screen then goes all black
Any idea's
Sucks becuase I have waited for this phone for almost a month. Have had it for half a day and have yet to play with it.
charge it overnight. then try to turn it on. if not, well you got a bad phone.
sent from my friggin phone
took the phone into the Verizon store, they looked at it for like 45 min. Swapped battery with brand new one, tried hard resetting same issue. Turns out the phone was DOA. and they had none in stock, so I'm gonna have to send it back to verizon, gonn a have them just exchange it for a droid x. Store had no Droid X either in stock
hope the next one I get shipped works
Thanks
bub1931 said:
took the phone into the Verizon store, they looked at it for like 45 min. Swapped battery with brand new one, tried hard resetting same issue. Turns out the phone was DOA. and they had none in stock, so I'm gonna have to send it back to verizon, gonn a have them just exchange it for a droid x. Store had no Droid X either in stock
hope the next one I get shipped works
Thanks
Click to expand...
Click to collapse
at this point htc is putting out anything and calling it an incredible. the good and durable ones were the ones that were out on release day. now htc is just truing to ship out phones. they are sending out quality crap at this point.
Sent from my Incredible using XDA App
jdkoreclipse said:
at this point htc is putting out anything and calling it an incredible. the good and durable ones were the ones that were out on release day. now htc is just truing to ship out phones. they are sending out quality crap at this point.
Sent from my Incredible using XDA App
Click to expand...
Click to collapse
When did the build quality noticeably go downhill? I received my Incredible the first week of July and the build quantity is better than the stuff I remember HTC putting out when I was a VZW rep last year.
Sent from my ADR6300 using XDA App
Related
Hello everybody... Well, my X10 doens't power and charges... It simply blinks a red led 3 times and start to get hot... I looked for this on google and just found a problem like this on X1. I removed the battery for some time, and now placed it again and started to charge... the red led blinked thousand times, but now stopped. But the phone didn't boot and still getting hot.
Someone can help with that?
ip_flores said:
Someone can help with that?
Click to expand...
Click to collapse
How long have you left it to charge?
For like 30 minutes now...
ip_flores said:
For like 30 minutes now...
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Click to collapse
Is the green led on?
XperiaX10iUser said:
Is the green led on?
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Click to collapse
No... The red led was blinking 3 times... and now, no led light. Everything is black.
Are you using an 'official' SE battery? For my x10 I have three batterys, one which came with the phone ( the official one that has sony ericsson printed on ) and two fairly cheap ones I got from ebay which are ' 3rd party cheap replicas '.
The only way I can get my cheap ones to charge is by having them in the phone cradle I got off amazon where you can stand the phone and behind that there is a slot for a spare battery to charge without it being in the phone.
I hope this makes sence so far lol
So anyway I always have one battery charging, one ready to use when the one runs out in the phone and swap them around in a cycle as I need.
If I try and charge the cheap batterys in the phone the phone will just constantly turn itself off and on until the battery is completely drained.
I would recommend getting one of the cradle chargers and make sure it has the spare battery slot at the back, mine was around £10 - £15 I think.
Iv tried to be as clear as possible and I hope this helps if its not an official battery you have
Sent from my X10i using XDA App
I have a same issue
I have Xperia.
But mine one is even not starting up.
nothing happen when I put on charge.
Help some one.
ravespandya said:
I have Xperia.
But mine one is even not starting up.
nothing happen when I put on charge.
Help some one.
Click to expand...
Click to collapse
Xperia is the type of phone you have. Take out the battery and look at it and tell me if it says sony ericsson clearly on the battery itself with a hollogram or just bst-41 with a few pictures.
Sent from my X10i using XDA App
Youd have to rule out the charger itself first by using another one. If that works then your sorted. If it doesnt then its either the phone or battery.
Sent from my X10i using XDA App
johndub71 said:
Youd have to rule out the charger itself first by using another one. If that works then your sorted. If it doesnt then its either the phone or battery.
Very true but like I mentioned and somehow 2 / 3 of batterys won't charge in the phone, they have to be charged in the cradle.
Works fine for me.
Sent from my X10i using XDA App
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Click to collapse
Sent from my X10i using XDA App
Well, my phone red led now stopped blinking, and dont blink in any situation... =/
Thatl be because the battery is drained completely. Look at my previous posts and read carefully what iv said and you shall hopefully find some answers.
EDIT: one last thought before I go. Turn on your pc or laptop and try charging through a usb port on there or try the mains charger instead.
I'm off to bed now so good luck and if your still stuck I'll try and help more tomorow, seriously read what iv said slowly and take it in.
Sent from my X10i using XDA App
I have this same problem. For me, it happened when the battery (yes, official SE OEM battery) got fully discharged when I was unable to get to a power source on Saturday night, and since then, the battery will not take a charge. Worse, AT&T says they have no replacement batteries in stock, their warranty department found none in any of the AT&T online stores, and when they contacted SE for me, SE offered to send a replacement...in 5-7 business days! So, for now, I have a (fairly lightweight) brick after owning the device for a mere 34 days (4 days, by the way, after I could send it back to AT&T with a big middle finger for them to shove up their noses).
Ugh.
Does the X10a any key combinations that would allow the device to "reset" the battery memory?
Yes my phone shut down on its own. Rebooted it launched car mode right away I went and shut it off and then BLANK.
And now if i can even get it to power on it does for less thn a second before going dark.
I tried both my extended and stock battery. Phone be dead.
Next question can I take it into a sprint store and have it replaced under a defect or am i shelling out cash?
cmsjr123 said:
Yes my phone shut down on its own. Rebooted it launched car mode right away I went and shut it off and then BLANK.
And now if i can even get it to power on it does for less thn a second before going dark.
I tried both my extended and stock battery. Phone be dead.
Next question can I take it into a sprint store and have it replaced under a defect or am i shelling out cash?
Click to expand...
Click to collapse
With the battery inserted and the phone off, plug it into the wall outlet. Does the orange/green light turn on?
Try unplugging the charger and remove the battery. Then press and hold the power button (to flush any left over charge).
Insert the battery and power it up. Let us know the results.
Also, did you do anything to your phone? (i.e. SetCPU? Flash a .zip file)
Good luck dude.
I have done all of that.
ALSO NO LIGHT COMES ON WHEN PLUGGED IN with any of my batteries. (STOCK and a 3500mAh battery)
I have put on set cpu using the profile ONDEMAND
I did not flash anything. It was on sitting there next to me and it just shut off. I was not doing anything at the time. When I turned it back on it was in car mode like it sensed the dock. I was like okay well bugs happen. So i swipe down turn it off. And then the car mode indicator stayed on and i was thinking well wtf. Then my screen went black. I then pushed the power button and i swiped to enter into the home screen which was black then a few seconds latter it gave me the loading screen like it was loading sense then *DEAD* ...
cmsjr123 said:
I have done all of that.
ALSO NO LIGHT COMES ON WHEN PLUGGED IN with any of my batteries. (STOCK and a 3500mAh battery)
I have put on set cpu using the profile ONDEMAND
I did not flash anything. It was on sitting there next to me and it just shut off. I was not doing anything at the time. When I turned it back on it was in car mode like it sensed the dock. I was like okay well bugs happen. So i swipe down turn it off. And then the car mode indicator stayed on and i was thinking well wtf. Then my screen went black. I then pushed the power button and i swiped to enter into the home screen which was black then a few seconds latter it gave me the loading screen like it was loading sense then *DEAD* ...
Click to expand...
Click to collapse
My gfs did that sounds like ur batts are dead man and the car mode is due to a ****ed up cable just happened to my gf didn't know what was wrong thought it was the damn phone but it was the cord
Sent from my PC36100 using XDA Premium App
ckoadiyn said:
My gfs did that sounds like ur batts are dead man and the car mode is due to a ****ed up cable just happened to my gf didn't know what was wrong thought it was the damn phone but it was the cord
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Also if u don't have a cord put ur battery in a hero or tp2 n charge ur batt that way
Sent from my PC36100 using XDA Premium App
Uhm okay to the last two posts. CORD WAS NOT PLUGGED IN..
MY reserve battery is always fully charged. and my battery tht i had in it was at 62% on a extended 3500 Siedio BATTERY.
Not the cable I have 6 micro cables in the house. Two for other devices some for my dads and step moms phones and the two for my Bluetooth and kindle.
IT isn't the batteries. or the cables..
cmsjr123 said:
Uhm okay to the last two posts. CORD WAS NOT PLUGGED IN..
MY reserve battery is always fully charged. and my battery tht i had in it was at 62% on a extended 3500 Siedio BATTERY.
Not the cable I have 6 micro cables in the house. Two for other devices some for my dads and step moms phones and the two for my Bluetooth and kindle.
IT isn't the batteries. or the cables..
Click to expand...
Click to collapse
Sounds like the phone is pretty much toast then. There shouldn't be any harm in taking the phone in and seeing if a warranty exchange will be done. At worst they'll tell you that you gotta pay up, and at best they'll either be able to fix it or offer a replacement free of charge.
If you gotta pay up then you do always have the choice of refusing, in which case you're left in exactly the same situation you are now; a broken phone and no money out of your pocket. I say take it in, see what happens. No guarantees either way but surely it's gotta be worth a shot.
I got a sprint store that does not do repairs but its a corporate sized store.
Then inn victorville I have a store that is a 3rd party store but offers all services except 4g... They are on the same road. So tomorrow I am hitting the sprint one first to see what the deal is.
Anyways I think i might get warranty due to it just failing all of a sudden.
Also do i have to give them my memory card back?
cmsjr123 said:
I got a sprint store that does not do repairs but its a corporate sized store.
Then inn victorville I have a store that is a 3rd party store but offers all services except 4g... They are on the same road. So tomorrow I am hitting the sprint one first to see what the deal is.
Anyways I think i might get warranty due to it just failing all of a sudden.
Also do i have to give them my memory card back?
Click to expand...
Click to collapse
No u get to keep everything
Sent from my PC36100 using XDA Premium App
Sweet. It sucks alot due to it failing and my class schedual for college was on my phone >.<
I start tomorrow again.
You never give the SD card back. It's been a while since I've gotten a replacement phone, but I'm fairly sure you get to keep the charger cable and a/c adapter as well.
That is how it should work.
Have them boost your battery on their cadex machine anyway.
I've seen people come in with supposedly fried phones that wouldn't light up for anything. Quick cadex boost and they're out the door with a working phone again.
cmsjr123 said:
I have done all of that.
ALSO NO LIGHT COMES ON WHEN PLUGGED IN with any of my batteries. (STOCK and a 3500mAh battery)
I have put on set cpu using the profile ONDEMAND
I did not flash anything. It was on sitting there next to me and it just shut off. I was not doing anything at the time. When I turned it back on it was in car mode like it sensed the dock. I was like okay well bugs happen. So i swipe down turn it off. And then the car mode indicator stayed on and i was thinking well wtf. Then my screen went black. I then pushed the power button and i swiped to enter into the home screen which was black then a few seconds latter it gave me the loading screen like it was loading sense then *DEAD* ...
Click to expand...
Click to collapse
Hopefully you didn't have your phone overclocked and caused it to go haywire. What kind of Kernel did you use? Was it SBC or non-SBC?
Well my EVO came back alive... Idk why but it just did.. I don't understand why it would re act like this.
But I do not over clock. I use on demand and smart ass for battery. I dont over clock but i under clock to 128 for min. I use the freedom aggressive v8 . I have not had a problem with undervolting ever before..
Sent from my PC36100 using XDA App
check the pins on your usb connector for items than can short (foil gum wrappers etc). That could have been what kicked it into car mode too.
Glad that it came back dude
Sent from my PC36100 using XDA Premium App
I am not sure. i switched to the newer 8.5 kernel and started using my stock battery. So I am not sure what fixed it but it eventually came back to life...
okay i need help i have been been jumping from rom to rom trying "EVERY" fix that its on this site trying to fix this issue flashing kernal after kernal but nothing is working i thought it was my battery but i brought it to a sprint tech and he said the battery tested good so now i'm really lost okay here it goes My battery will drain from 100% down to 80% within 5 minutes and usually will be dead within 2 1/2 hours after being off of the charger with moderate usage such as calls text and checking email. and then the craziest **** happen to me when i was trying the htc fix posted here http://forum.xda-developers.com/show...&highlight=htc the phone will hit 0% and shutdown; I'll place it on the charger (AC wall charger, not the usb adapter) until the orange LED stops blinking; I'll turn the phone on and once it's fully booted it will read 53%......all of this within 5mins of going dead! WTF!!! have the most recent radios/PRI/PRL with this rom stock no tweaks and before like 2 week ago ny battery life was great i was running decks newest but i flash the flyer express and the rainy day rom and ever since battery life went crazy
Have you tried a different battery?
Nah that's my next move but bye the tech at Sprint saying my battery was good figured I wasn't the battery
Sent from my PC36100 using Tapatalk
How on earth can they test that? Ph wait its showing full charge it must be good :-/ anyway how old is it? Mine started showing its ass after about a year and became in bearable latley. SBC never worked well after the first charge for me it wouldn't charge unless I flashed something else then back. Weird I know. Anyway I bought 2 extended batteries off eBay and it came with an external charger. My silicone cover fits it without a battery cover so it's hardly noticeable. In the morning before work I grab the spair and last all day now streaming the radio. Oh btw just in case anyone else streams just as much as I do, sprint WILL send you a letter if too much of it is from roaming. And no I have stock prls.
Sent from my PC36100 using xda premium
Have you cleared your battery statistics?
yamaford said:
How on earth can they test that? Ph wait its showing full charge it must be good :-/ anyway how old is it? Mine started showing its ass after about a year and became in bearable latley. SBC never worked well after the first charge for me it wouldn't charge unless I flashed something else then back. Weird I know. Anyway I bought 2 extended batteries off eBay and it came with an external charger. My silicone cover fits it without a battery cover so it's hardly noticeable. In the morning before work I grab the spair and last all day now streaming the radio. Oh btw just in case anyone else streams just as much as I do, sprint WILL send you a letter if too much of it is from roaming. And no I have stock prls.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Yeah its been awhile been having mine since launch day I'm going to get a new battery and see how that goes but thx
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lancemoreland said:
Have you cleared your battery statistics?
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Click to collapse
I have cleared 100 times trust me I have tried everything
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I have 3 EVO's in the house so I have bought about 6 batteries off of ebay with these small dock chargers just to keep on hand. When a battery is getting low, I just shut down the phone and insert a freshly charged one. They are really cheap, $3 or $4 each. Some of them come from US sellers so they arrive in a couple of days. They seem to work just as good and last just as long as the ones supplied by HTC, probably made in the same factories in China.
I should have just bought several of those instead of the extended but I kinda have gotten used to the silicon case holding my battery in. When its swap time there is no prying fingernails under the cover. And the camera seems to he more protected.
Sent from my PC36100 using xda premium
So all this happened sometime during the night of 7/1 & morning of 7/2. I noticed when my alarm went off on my phone, my phone was EXTREMELY HOT. Very uncomfortable to the touch. However the battery was at 100%. Not really thinking anything of it, I used it as normal and when bedtime rolled around, I plugged it back in the stock cable & charger. No "beep" indicating it's charging. No change to the battery icon. I started troubleshooting and testing it with different cables/different charger combinations. My phone would not charge at all but everytime I connected a charger to it while it was turned on, it started getting very hot.
I eventually just turned the phone off and attempted to charge it again. When it's off, it won't charge (but won't overheat).
I did notice that when I used another charger (that had an LED indicator of when it was charging), it would completely go off when I plugged my GS4 to it.
I'e never used any other charger with my GS4.
Any ideas WTF is going on?
Faluzure said:
So all this happened sometime during the night of 7/1 & morning of 7/2. I noticed when my alarm went off on my phone, my phone was EXTREMELY HOT. Very uncomfortable to the touch. However the battery was at 100%. Not really thinking anything of it, I used it as normal and when bedtime rolled around, I plugged it back in the stock cable & charger. No "beep" indicating it's charging. No change to the battery icon. I started troubleshooting and testing it with different cables/different charger combinations. My phone would not charge at all but everytime I connected a charger to it while it was turned on, it started getting very hot.
I eventually just turned the phone off and attempted to charge it again. When it's off, it won't charge (but won't overheat).
I did notice that when I used another charger (that had an LED indicator of when it was charging), it would completely go off when I plugged my GS4 to it.
I'e never used any other charger with my GS4.
Any ideas WTF is going on?
Click to expand...
Click to collapse
Can you give us any insight on the phone such as any custom flashes or possible root permissions to apps that might affect the battery?
Most likely than not the battery might be fault, I highly doubt it would be anything else unless it's flashes with a certain kernel or rom that might have a bug or two.
L1qu1d said:
Can you give us any insight on the phone such as any custom flashes or possible root permissions to apps that might affect the battery?
Most likely than not the battery might be fault, I highly doubt it would be anything else unless it's flashes with a certain kernel or rom that might have a bug or two.
Click to expand...
Click to collapse
Oh. Sorry about that. This phone is as stock as it gets. Nothing custom about it.
I talked to AT&T Chat this morning and they said they think it's the battery. I've never really heard of a battery preventing a charge problem, but that's what they told me it was.
The crappy part is, they are sending me a battery first (and if that doesn't work), they told me to call them back to have the phone replaced. What's worse is if it isn't a battery problem, I'm out a phone for the entire weekend until Monday or Tuesday.
Faluzure said:
Oh. Sorry about that. This phone is as stock as it gets. Nothing custom about it.
I talked to AT&T Chat this morning and they said they think it's the battery. I've never really heard of a battery preventing a charge problem, but that's what they told me it was.
The crappy part is, they are sending me a battery first (and if that doesn't work), they told me to call them back to have the phone replaced. What's worse is if it isn't a battery problem, I'm out a phone for the entire weekend until Monday or Tuesday.
Click to expand...
Click to collapse
I think in most cases (i don't know AT&T) they send you a replacement and ask you to ship your phone into the box your new phone came in.
Either way I would think that it is the battery especially with your phone overheating while charging Of courses there are cases where the plug or cord is at fault so you might want to give those options a try as well.
L1qu1d said:
I think in most cases (i don't know AT&T) they send you a replacement and ask you to ship your phone into the box your new phone came in.
Either way I would think that it is the battery especially with your phone overheating while charging Of courses there are cases where the plug or cord is at fault so you might want to give those options a try as well.
Click to expand...
Click to collapse
I might want to try that option (get a new phone) despite them sending me a battery first. I'll call them back.
My phone has about 15% left (I turned it off after I realized I couldn't charge it for troubleshooting purposes). I notice now that the phone gets really warm (around the camera flash) when on. This is without it being plugged in and only turned on.
I've tried 2 other chargers (A Griffin and a Belkin that I use for my other phones for work) and none of them charge my GS4. When I plug it into my Motorola Droid Razr (work phone), it charges that just fine. This is really frustrating. Any other weekend would be fine, but it's the freaking 4th of July weekend and I won't have a phone for the entire holiday.
Thanks man, going to call AT&T to see if I can sweet talk the rep to just send me a new phone. The battery is scheduled to come Friday, so maybe they can ship the phone that quickly.
Faluzure said:
I might want to try that option (get a new phone) despite them sending me a battery first. I'll call them back.
My phone has about 15% left (I turned it off after I realized I couldn't charge it for troubleshooting purposes). I notice now that the phone gets really warm (around the camera flash) when on. This is without it being plugged in and only turned on.
I've tried 2 other chargers (A Griffin and a Belkin that I use for my other phones for work) and none of them charge my GS4. When I plug it into my Motorola Droid Razr (work phone), it charges that just fine. This is really frustrating. Any other weekend would be fine, but it's the freaking 4th of July weekend and I won't have a phone for the entire holiday.
Thanks man, going to call AT&T to see if I can sweet talk the rep to just send me a new phone. The battery is scheduled to come Friday, so maybe they can ship the phone that quickly.
Click to expand...
Click to collapse
I'm not the biggest tech guy when it comes to phones but I think around the flash area is where the battery connectors are (where they make contact with the phone), so that might result in it getting warm. Although with you not charging it it can still be the battery being faulty.
I would call them back and try to exchange the full phone just to be on the safe side. I still think it is the battery but if your under warranty why let it go to waste?
This happened to me with an HTC Sensation back in 2011. They sent me another battery and it still did this. This could be a common defect among logic boards. Anyway, I get a warranty replacement right away. In your case, it won't matter what rom your using, it will always do this.
L1qu1d said:
I'm not the biggest tech guy when it comes to phones but I think around the flash area is where the battery connectors are (where they make contact with the phone), so that might result in it getting warm. Although with you not charging it it can still be the battery being faulty.
I would call them back and try to exchange the full phone just to be on the safe side. I still think it is the battery but if your under warranty why let it go to waste?
Click to expand...
Click to collapse
MattMJB0188 said:
This happened to me with an HTC Sensation back in 2011. They sent me another battery and it still did this. This could be a common defect among logic boards. Anyway, I get a warranty replacement right away. In your case, it won't matter what rom your using, it will always do this.
Click to expand...
Click to collapse
Thanks guys. I did what you said on Wednesday and AT&T is sending me another phone. Should arrive sometime today. My phone's been off for 3 days now. But with about 10% charge left, I'm curious about something.
Do you have suggestions on how I can make a backup/copy my settings from my old phone to the new one? Remember, my port isn't working. So not sure if this is even possible.
Faluzure said:
Thanks guys. I did what you said on Wednesday and AT&T is sending me another phone. Should arrive sometime today. My phone's been off for 3 days now. But with about 10% charge left, I'm curious about something.
Do you have suggestions on how I can make a backup/copy my settings from my old phone to the new one? Remember, my port isn't working. So not sure if this is even possible.
Click to expand...
Click to collapse
Best bet would prob be to see if you can get an app quick that backs up everything onto the SD card and swap the SD cards when the phone arrives. Or manually back up what you can to SD (pictures, songs etc) using apps like ES manager etc
PLEASE! Im experiencing same issue with my phone, any solution?
I purchased a defective sgh-i747m (Canadian version of the s4) and, when I connect the phone to as charger, the area where the charging cable connects to the motherboard gets extremely hot. When I try to boot the phone with a good battery, the Samsung logo appears, then the phone turns off. Can't seem to get the phone to charge the battery without getting really hot. Only solution I found was changing the motheboard.
i just got this problem today and a bad time because im leaving in a week, but i decide to leave with out a battery for a couple days see if that does anything
Ordered a second P2XL since they were $200 off. It was suppose to arrive Thursday but got delayed till today. Opened it up and attempted to turn it on, NOTHING. Put it on charge using my other OE charger, 10m later, NOTHING, 1hr later still NOTHING. I cant get it into bootloader. No LED or charging screen, basically no signs of life at ll. It does nothing when plugged into the PC either.
Anyone have any other ideas to revive this unit before I have to advance RMA another one? It won't ship out until Monday anyway, so I'd like to try my best.
I had a similar problem with a Nexus 7. I put my charger on a power strip that had an on/off rocker and toggled it a bunch of times until I jumped the battery back to life. It might be worth a try. I got the same deal this week and mine arrived at half charge. No issues for me. Sorry for your bad luck.
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I did attach it to mu other P2XL and it does recognize that it's plugged into another device and I can choose supply power to device. I don't think it is though because battery is not dropping on the donor device. Sucks because I NEED the device now.
If your battery is totally flat it can be really hard to jump start it, which is why my Nexus wouldn't even take a charge after being totally run flat and shelved. Sending pulses of voltage in repeated bursts charged the battery enough to restore it's ability to charge. This may not be the case for you but it helped me. I found this method on xda.
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