Hello:
A friend of mine has a G1 which she recently dropped and smashed the screen on. The phone still boots and can make calls by dialing with the physical keyboard, but the LCD is unreadable. It seems both the LCD and digitizer are F'd.
She is concerned about her contacts and calendar (moreso contacts) though. I was wondering if anyone has any creative ideas on how we could recover the contacts while the phone is in this state... Unfortunately the phone is NOT rooted, and USB debugging is not enabled... or else I'd just adb pull the contacts...
Any ideas, creative macgyver ideas etc.? I'm open to just about anything.
Thanks
Not rooted, nothing weird, nothing magic... try a web browser and logging into her gmail account -- the one she assigned to the phone. They're probably all there.
nah she had that disabled unfortunately. I'm runnin out of ideas other than replacing the screen...but they're kinda expensive for this...almost not worth it.
I never fail to be amazed how people don't back up contacts even when its as simple as doing nothing. When you sign in, you have to actually UNCHECK the option to back up contacts to not back them up. That's just silly...
However, more on the issue, there is something you could do, but would be kinda hard, lol. Start it up, and use the track ball to backup contacts through settings. It's possible, but you'll need to know the layout of stock setting and what not. It's very possible, though.
Edit: when I say backup contacts through settings, I mean enabling them to sync to her gmail account.
I just tested now to make sure everything is accessible without a screen, and on my 2.1 ROM it is. I would imagine it still would be with a stock 1.6 ROM.
Since her screen is cracked try finding another g1.
Having both Dreams in hand map the buttons from the working one on the broken one, dunno if I make myself clear
You should be able to sync her contacts to her gmail account easily.
Just saying though. Good luck.
Sent from my HTC Dream using XDA App
Funkwheat said:
nah she had that disabled unfortunately. I'm runnin out of ideas other than replacing the screen...but they're kinda expensive for this...almost not worth it.
Click to expand...
Click to collapse
Do it anyways.
Thanks guys. I had considered the option of doing it all blindly with the trackball, as you're right it's theoretically possible. I haven't actually had the phone in hand personally to try this stuff yet, just seeing what ideas we can come up with. She has that custom lock screen where you have to connect dots in a specific order or whatever to unlock it..I thought that might be a problem, but for some reason she's able to make calls on it using the physical keyboard so apparently it's working somehow.
As for swapping with another G1, that is definitely another option too that I'd considered. Thanks for the input all.
Funkwheat said:
Thanks guys. I had considered the option of doing it all blindly with the trackball, as you're right it's theoretically possible. I haven't actually had the phone in hand personally to try this stuff yet, just seeing what ideas we can come up with. She has that custom lock screen where you have to connect dots in a specific order or whatever to unlock it..I thought that might be a problem, but for some reason she's able to make calls on it using the physical keyboard so apparently it's working somehow.
As for swapping with another G1, that is definitely another option too that I'd considered. Thanks for the input all.
Click to expand...
Click to collapse
You're welcome, and best of luck!
Just throwing this out there, but if you have another G1 you're not afraid to take apart, the motherboard is actually pretty easy to remove, it's one of the first components you run into when disassembling the phone. So you could just swap motherboards, save contacts to sim or sync with gmail, then swap back motherboards
Funkwheat said:
Thanks guys. I had considered the option of doing it all blindly with the trackball, as you're right it's theoretically possible. I haven't actually had the phone in hand personally to try this stuff yet, just seeing what ideas we can come up with. She has that custom lock screen where you have to connect dots in a specific order or whatever to unlock it..I thought that might be a problem, but for some reason she's able to make calls on it using the physical keyboard so apparently it's working somehow.
As for swapping with another G1, that is definitely another option too that I'd considered. Thanks for the input all.
Click to expand...
Click to collapse
Ok here's the directions to doing in blindly (from a 2.2 rom so it *might* not be exactly the same).
Once unlocked, hit the hard green call key, trackball once to the right, hit menu, trackball twice down, trackball select, trackball select, trackball select, down, trackball select. That should turn on background data and autosync (assuming they are both off). From there sign in to her gmail and they should be there.
so if the contacts aren't sync'd with gmail, where are they stored?
chances are they're on the sim.
in which case, just remove the sim and stick into a different phone.
Just finally had a chance to get the phone in my hands to **** with, and was able to eventually blindly turn sync on. We had another G1 to compare keystrokes with, and it seems the digitizer/touchscreen was still technically working, just the LCD wasn't. Anyway got the contacts!
Thanks all.
Have some one screen swap it :/
anutha one bitza da duzt
Related
UPDATE:
It seems the problem I have is ghost typing. Based on FourPointedFreak suggestion, I activated the Show Touches option in the Developer Options menu, and now I see ghost presses on the touchscreen, always in the same place, about 1.5 inches from the bottom and 0.5 inches from the left. If I try pressing with my finger in the same spot when the mark shows up, it slides down before I can even get to the screen. If googled it, and it's been reported on some Android phones and ipads, but not on the S4, and there is no agreement if it is hardware or software.
If you've dealt with something like this before, even with a different device, your input would be most welcome. I'm planning to change ROM tomorrow or early next week, and see if the problem continues. And clean my screen with a soapy moist towel, so far I've only used a cloth for glasses to clean it.
I'm really hoping it's a software issue as I don't want to do a warranty replacement, I'd be most probably get a device on MF3. But if it is hardware I'd rather have that than a faulty device. I got it refurbished as a replacement for an Xperia Ion, and I only have one more month left of warranty.
Again, any input especially from past experiences would be greatly appreciated.
-----------------------------------------------------------------------------------------------
LAST UPDATE:
It seems the problem is hardware, as the false inputs in the screen happen also in TWRP while trying to flash the new ROM. I guess any mod can close this thread now.
josemald said:
Hi everybody, in the last week I've had issues with the display. First it started like going up and down in scroll menus, like if I was scrolling up and down around a certain position very fast. In the last two days, after that happens, the touchscreen gets unresponsive (it didn't use to happen before), including the menu and back buttons, only the hardware buttons work. Home screen button works fine, but I can't do anything in the screen. The only solution is to turn the screen off, enter PIN, and then it starts working. A couple of times the screen keyboard started acting weird when I was typing, for example if I wanted to move the cursor in an email the keyboard interpreted as if I was pressing a key, which was way below. Again turning the screen off and on solved it.
I'm using Mint Jelly ROM, which has been stable for almost two months. I recently updated the modem to MF3, but only the modem and not the firmware. The screen issues were happening before that, it just got worse today. I also tried freezing Samsung WatchOn, which started acting out by showing itself on the notification panel even though I had selected the option for it to not appear, and I uninstalled the Software Update app (used for OTA updates) using Titanium Pro, since I saw it in the list of running processes. The problem still continues.
Is it possible that this is a hardware issue? I have 1 more month of the warranty (I got it as a warranty replacement for a Sony Xperia, so it wasn't new). If I don't need to send it back I would prefer not to, since the one I'd get would probably come locked with MF3 firmware. If you have any ideas on how to debug this, I would appreciate the input. I haven't installed any new app recently.
Click to expand...
Click to collapse
Well, you're definitely smart for doing your research before just pulling the warranty card.
I would do some testing and research with the phone to figure out what the cause is. It doesn't sound like something that can be just 'debugged'.
Go into your developer options on the phone and enable a few things.
To get developer options, go to System Settings > More > About Device and tap on "Build Number" until it says you've enabled it.
Then go into Developer Options (Above About Device) and under input, select both options "Show Touches" and "Show Pointer Location". Then under Monitoring, enable "Enable Traces" for anything applicable to what you're having problems with.
Some of these settings may be annoying, but continue to use the phone as you would. See if it's adding and doing things you're not, this would show clear signs of a malfunction with the firmware. Check for dead pixels too. Sometimes a dead pixel can cause things like you're dealing with. Where something is selected on the screen much lower than where you pressed and variations of that.
Also, have you tried reflashing your ROM to see if that makes a difference?
FourPointedFreak said:
Well, you're definitely smart for doing your research before just pulling the warranty card.
I would do some testing and research with the phone to figure out what the cause is. It doesn't sound like something that can be just 'debugged'.
Go into your developer options on the phone and enable a few things.
To get developer options, go to System Settings > More > About Device and tap on "Build Number" until it says you've enabled it.
Then go into Developer Options (Above About Device) and under input, select both options "Show Touches" and "Show Pointer Location". Then under Monitoring, enable "Enable Traces" for anything applicable to what you're having problems with.
Some of these settings may be annoying, but continue to use the phone as you would. See if it's adding and doing things you're not, this would show clear signs of a malfunction with the firmware. Check for dead pixels too. Sometimes a dead pixel can cause things like you're dealing with. Where something is selected on the screen much lower than where you pressed and variations of that.
Also, have you tried reflashing your ROM to see if that makes a difference?
Click to expand...
Click to collapse
Thanks for the suggestions!
Do you think it´s possible that the problem was caused by a dirty screen? I know it sounds a bit insane, but yesterday I wiped off my screen to clear dust and smudges, and since that I haven´t had any issues with the phone. This is the third touch screen device I had, I've never seen something like this, but also the S4 screen is a lot more sensitive than my previous devices. Could it be that too much dust and grease made the phone interpret that there was some input?
josemald said:
Thanks for the suggestions!
Do you think it´s possible that the problem was caused by a dirty screen? I know it sounds a bit insane, but yesterday I wiped off my screen to clear dust and smudges, and since that I haven´t had any issues with the phone. This is the third touch screen device I had, I've never seen something like this, but also the S4 screen is a lot more sensitive than my previous devices. Could it be that too much dust and grease made the phone interpret that there was some input?
Click to expand...
Click to collapse
I would think it's 'possible' but it would have to be thick and really caked on there to make a difference. That may have just been a coincidence of timing with your issue. But perhaps it is.
Maybe go buy a cheap screen protector to help with finger prints and dirt and see if it gets better?
If it persists, I would factory wipe and install the stock ROM through Odin. Use it a bit completely stock and see if the screen works. If the issue continues then its an hardware problem and i would take a video and e-mail Samsung about it with the video. I've actually had this problem before and that's because my phone was cold as hell. Doing a lot of benchmarks so i put it in the freezer (I would NOT recommend that) and my screen started acting up and it pressed random things like yours.
crzykiller said:
If it persists, I would factory wipe and install the stock ROM through Odin. Use it a bit completely stock and see if the screen works. If the issue continues then its an hardware problem and i would take a video and e-mail Samsung about it with the video. I've actually had this problem before and that's because my phone was cold as hell. Doing a lot of benchmarks so i put it in the freezer (I would NOT recommend that) and my screen started acting up and it pressed random things like yours.
Click to expand...
Click to collapse
That's a good idea. Just make sure you flash the custom ROM appropriately as not to brick your device.
Sent from my AT&T SAMSUNG-SGH-I337 via XDA Premium Mobile App
FourPointedFreak said:
That's a good idea. Just make sure you flash the custom ROM appropriately as not to brick your device.
Sent from my AT&T SAMSUNG-SGH-I337 via XDA Premium Mobile App
Click to expand...
Click to collapse
It seems the problem I have is ghost typing. Based on FourPointedFreak suggestion, I activated the Show Touches option in the Developer Options menu, and now I see ghost presses on the touchscreen, always in the same place, about 1.5 inches from the bottom and 0.5 inches from the left. If I try pressing with my finger in the same spot when the mark shows up, it slides down before I can even get to the screen. If googled it, and it's been reported on some Android phones and ipads, but not on the S4, and there is no agreement if it is hardware or software.
If you've dealt with something like this before, even with a different device, your input would be most welcome. I'm planning to change ROM tomorrow or early next week, and see if the problem continues. And clean my screen with a soapy moist towel, so far I've only used a cloth for glasses to clean it.
I'm really hoping it's a software issue as I don't want to do a warranty replacement, I'd be most probably get a device on MF3. But if it is hardware I'd rather have that than a faulty device. I got it refurbished as a replacement for an Xperia Ion, and I only have one more month left of warranty.
Again, any input especially from past experiences would be greatly appreciated.
josemald said:
It seems the problem I have is ghost typing. Based on FourPointedFreak suggestion, I activated the Show Touches option in the Developer Options menu, and now I see ghost presses on the touchscreen, always in the same place, about 1.5 inches from the bottom and 0.5 inches from the left. If I try pressing with my finger in the same spot when the mark shows up, it slides down before I can even get to the screen. If googled it, and it's been reported on some Android phones and ipads, but not on the S4, and there is no agreement if it is hardware or software.
If you've dealt with something like this before, even with a different device, your input would be most welcome. I'm planning to change ROM tomorrow or early next week, and see if the problem continues. And clean my screen with a soapy moist towel, so far I've only used a cloth for glasses to clean it.
I'm really hoping it's a software issue as I don't want to do a warranty replacement, I'd be most probably get a device on MF3. But if it is hardware I'd rather have that than a faulty device. I got it refurbished as a replacement for an Xperia Ion, and I only have one more month left of warranty.
Again, any input especially from past experiences would be greatly appreciated.
Click to expand...
Click to collapse
Yeah, I have heard the term "ghost typing" before. I couldn't seem to find much information or help on the subject as I'm sure you noticed as well. To me, and many others on the internet - this doesn't seem software related to me. This would seemingly be an issue with the hardware. Maybe the screen itself, the data connectors for the screen's signals - could be all kinds of things.
If I were in your shoes and you really like the S4, i'd just take advantage of the month you have left on your warranty and get a new device. If, and they probably will, they supply you with a new(er) device with MF3 on it, it's not the end of the world. Mine got stuck with it - there are methods to root it even still.
To me, cleaning it just doesn't sound like it's a solution. I've worked for T-Mobile, AT&T and Verizon. Only twice had I seen an issue like this where you can attempt to press "E" and another key was hit in place of "E". We never found a fix - this occurred on demo phones so we related the issue to it having demo software.
The only other 'solution' or fix would be to replace to screen to see if it fixes. But since you have a warranty, for the trouble - i'd just get a new device.
FourPointedFreak said:
Yeah, I have heard the term "ghost typing" before. I couldn't seem to find much information or help on the subject as I'm sure you noticed as well. To me, and many others on the internet - this doesn't seem software related to me. This would seemingly be an issue with the hardware. Maybe the screen itself, the data connectors for the screen's signals - could be all kinds of things.
If I were in your shoes and you really like the S4, i'd just take advantage of the month you have left on your warranty and get a new device. If, and they probably will, they supply you with a new(er) device with MF3 on it, it's not the end of the world. Mine got stuck with it - there are methods to root it even still.
To me, cleaning it just doesn't sound like it's a solution. I've worked for T-Mobile, AT&T and Verizon. Only twice had I seen an issue like this where you can attempt to press "E" and another key was hit in place of "E". We never found a fix - this occurred on demo phones so we related the issue to it having demo software.
The only other 'solution' or fix would be to replace to screen to see if it fixes. But since you have a warranty, for the trouble - i'd just get a new device.
Click to expand...
Click to collapse
Thanks, that's what I'm going to do. It must be hardware related, since the problem also came while I was in TWRP after formatting the phone. I like the S4 but a locked down Android, not so much. If rooting is enough to be able to tether, I might ask for another S4, if not, might as well try to migrate to Windows Phone. It's ridiculous that we have to pay extra just to be able to use our limited data plans to navigate through a different device.
Again, thanks for your help!
josemald said:
Thanks, that's what I'm going to do. It must be hardware related, since the problem also came while I was in TWRP after formatting the phone. I like the S4 but a locked down Android, not so much. If rooting is enough to be able to tether, I might ask for another S4, if not, might as well try to migrate to Windows Phone. It's ridiculous that we have to pay extra just to be able to use our limited data plans to navigate through a different device.
Again, thanks for your help!
Click to expand...
Click to collapse
No problem - yeah there is definitely a way to root the MF3 build of the S4.
Since you mentioned it, my only note ***If apps are important to you, Windows Phone is a dangerous field. Many apps available for Android and iOS are not available on Windows Phone. I'd make sure the content you want is available before switching.
I can see why the carriers would charge additionally for tethering. If you can make an extra buck, do it. But it does suck. Especially when you have unlimited data and want to tether.
-Do some research on Windows Phone in case you're seriously considering switching. I wouldn't though
Hey guys, I recently broke the LCD on my Note 3 running stock KitKat ( :crying: ) and realized I hadn't done a nandroid backup in quite some time...
I tried the obvious adb pull, but for some reason I couldn't even get into adb shell or see my device in the device list like I had previously.
I'm all out of ideas now...
Could somebody please throw some help my way?
Does your phone even boot up? Do you get sound, vibration, anything to indicate it's still working internally beside blank screen?
Are you going to try to fix it? buy new one? upgrade to Note 4? Me and my wife used to own GS3 and when she broke her screen, I swapped motherboard with mine to copy pictures mostly and some other stuff, but we werent going to fix it, since I decided to get her GS5.
pete4k said:
Does your phone even boot up? Do you get sound, vibration, anything to indicate it's still working internally beside blank screen?
Are you going to try to fix it? buy new one? upgrade to Note 4? Me and my wife used to own GS3 and when she broke her screen, I swapped motherboard with mine to copy pictures mostly and some other stuff, but we werent going to fix it, since I decided to get her GS5.
Click to expand...
Click to collapse
I'm getting a replacement through the phone insurance. It does turn on and function perfectly normal, the screen just has a tiny, tiny fracture point with a crack spanning across the screen horizontally, rendering the bottom half unusable. The top half is functioning though.
I cannot unlock my phone or make a backup with the bottom half not working.
Try using a bluetooth mouse or wired mouse with otg cable
Sent from my SM-N9005 using Tapatalk 2
http://forum.xda-developers.com/showthread.php?t=2786395
Could help, made for exactly your problem. If you manage to get it working download Nandroid Offline backup, which allows you to make a Nandroid backup from Android itself, rather than CWM/TWRP.
EDIT -- Just checked and it works an absolute treat. Providing you had USB Debugging enabled before your phone got broke, it should work fine. It even has the option to swipe to unlock or disable a pattern unlock if you had one enabled.
Pagnell said:
http://forum.xda-developers.com/showthread.php?t=2786395
Could help, made for exactly your problem. If you manage to get it working download Nandroid Offline backup, which allows you to make a Nandroid backup from Android itself, rather than CWM/TWRP.
EDIT -- Just checked and it works an absolute treat. Providing you had USB Debugging enabled before your phone got broke, it should work fine. It even has the option to swipe to unlock or disable a pattern unlock if you had one enabled.
Click to expand...
Click to collapse
Thank you for the link - it looks like it would be a great solution, but unfortunately I cannot enable USB debugging with the code given :\. I may be out of luck
Well, if nothing else works and data on the phone is that important, then you need to convince the insurance company to send you new Note 3 first and swap the MB as I suggested to retrieve the data, then put everything back to original. I have not done this on Note 3, but GS3 was probably one of easier electronics repairs I've done, just follow one of many youtube videos, to make sure you don't break some wire, before disconnecting. Possibly a shop could do that for you.
Well, freakin sweet deal. After being on the phone with the insurance company and US Cellular for two and a half hours and having them tell me everybody was out of Note 3's and they would only give me $400 bucks for my old phone minus my $175 deductible, I received another call from management at the insurance company apologizing and letting me know that they'd offer me $725.
It just so happens the new Note 4 is $770, so thank the Lord I'm in a good spot!
My Grand Prime doesn't recognize any of my microSD cards (I have three that work with all my other devices except this phone). Before I accept that the connector is broken and file for a warranty replacement I want to try out a couple things.
One thing I was reading is to uninstall/install the microSD drivers from the Device Manager. However, I can't find the Device Manager...where is it located?
Another suggestions was to perform a Reset, and if that doesn't fix it, a Factory Reset. All I can find, as far as resets, is the Factory Reset. How do you perform this regular reset and what is the difference?
Then someone on Android Central said that the Android OS could be the problem. I responded to this guy letting him know the phone's running 5.1.1, but I haven't heard back from him. Is anyone familiar with this, cuz it doesn't make much sense to me.
If anyone has any other suggestions they'd be greatly appreciated.
Thanks,
-Adam
God this was funny xD. There's no device manager on android. To do a factory reset, pull the battery out, put it back in and before turning it on press the Volume UP and home button and turn it on. Quit releasing the power once you see Samsung on the screen. Then using the volume keys, select Wipe Data and use the power button to confirm.
fabiossilva21 said:
God this was funny xD. There's no device manager on android. To do a factory reset, pull the battery out, put it back in and before turning it on press the Volume UP and home button and turn it on. Quit releasing the power once you see Samsung on the screen. Then using the volume keys, select Wipe Data and use the power button to confirm.
Click to expand...
Click to collapse
Ok, so I'm not crazy; I had never been aware of a device manager either. Is there even such thing as a sd card driver either?! Same thing with a Reset that isn't a Factory Reset..? This problem is just really pissing me off cuz I called the Metro store I bought the phone at the same day to ask if I could come back and exchange it, it's obviously a lemon, and they said no! I have to go thru the warranty. If they try n charge me any extra money for a new phone I won't be happy. I know how these companies work. They pass you off to 10 different people, with the hold time increasing each time, until you get to someone that can actually help you and cancel the made up charge. They know they're dealing with someone who's already frustrated and figure that you'll just give up and pay.
No there are no drivers in Linux/android as far as I'm aware, however there are modules that make your hardware load but that should nit be an issue. The only reset there is, is the Factory reset. Try it, if it doesnt work either, go to the store and claim your warranty!
fabiossilva21 said:
No there are no drivers in Linux/android as far as I'm aware, however there are modules that make your hardware load but that should nit be an issue. The only reset there is, is the Factory reset. Try it, if it doesnt work either, go to the store and claim your warranty!
Click to expand...
Click to collapse
Have you ever heard of a problem, most likely hardware related, being fixed with a Factory Reset? Also, is there an App that copies all Contacts saved to the Device into a file that fan be imported back into the phone, after the reset? The Contacts I have saved to Google are cluttered with old, outdated ones, ones of people I forge,t but might remember one day, and be happy I still have them, etc. So I just keep the Contacts I currently use on the Device to make things less complicated. Thanks.
Adam O'Blivion said:
Have you ever heard of a problem, most likely hardware related, being fixed with a Factory Reset? Also, is there an App that copies all Contacts saved to the Device into a file that fan be imported back into the phone, after the reset? The Contacts I have saved to Google are cluttered with old, outdated ones, ones of people I forge,t but might remember one day, and be happy I still have them, etc. So I just keep the Contacts I currently use on the Device to make things less complicated. Thanks.
Click to expand...
Click to collapse
Nope sorry don't know any app like that I always use the google sync!
Hello there,
today, it just happened out of the blue, my pretty new S7 does only show up a blank grass green screen now! It can be turned off and on, touch works. I just can't see anything at all anymore. I really need a way to mirror the screen to the PC or something... USB debugging is not active :crying:. There are some apps installed, I need to use because I have to create the backup files in them!
What would be the easiest way to get access to this?
The phone is connected to my WiF if that helps.
Thank you so much!
I need help really urgently. (
Put it in download mode and reflash in odin
Sent from my SM-G935F using Tapatalk
NewHere92 said:
I need help really urgently. (
Click to expand...
Click to collapse
If you can aquire a mhl cable for your s7 you will be able to output the video output of the s7/edge to a tv/display. Just search mhl cable for s7 edge on amazon or ebay and you should be good to go.
Edit: just read the s7 and the s7 edge don't support mhl so you might be out of luck.
@Rydah805 I want to backup my data .... and I don't think that would help at all. The screen is pretty much done.
@amar95353 I read online that there is no more MHL support on the S7 anymore.
NewHere92 said:
@Rydah805 I want to backup my data .... and I don't think that would help at all. The screen is pretty much done.
@amar95353 I read online that there is no more MHL support on the S7 anymore.
Click to expand...
Click to collapse
Your SOL on data. You can try SmartSwitch on PC but even then you'll need to approve the backup via the phone.
Sent from my SM-G935F using Tapatalk
NewHere92 said:
Hello there,
today, it just happened out of the blue, my pretty new S7 does only show up a blank grass green screen now! It can be turned off and on, touch works. I just can't see anything at all anymore. I really need a way to mirror the screen to the PC or something... USB debugging is not active :crying:. There are some apps installed, I need to use because I have to create the backup files in them!
What would be the easiest way to get access to this?
The phone is connected to my WiF if that helps.
Thank you so much!
Click to expand...
Click to collapse
Original answer deleted. I'm a complete idiot. I should have checked but believe I was given incorrect information from my sprint sales person on location of reset. Sorry.
I turned off the phone many times.
Phone works fine, just the screen doesn't. I found a lot of forum posts for this problem it seems common...
I didn't root this phone.
Now, I finally know what's the hole for LMAO! What does happen if I poke it? Update: Hey, that hole is not used for resetting the phone. It's for noise reduction.
I don't think this will help on a broken screen anyway.
slaldrich said:
i assume you turned your phone completely off and on again (not just the screen).
If you did that, did you try a reset? There is a little hole on the top of your phone and in your box, you received a little tool. Poke the hole and hold it in until something happens (a few secs). This sort of reset is like pulling the battery. You should not lose any data in doing this.
If you created this problem by trying to root your phone unsuccessfully... Then you will probably need to odin new stock software.
Click to expand...
Click to collapse
please dont put anything in that hole. This is not a reset button............... ITS A MICROPHONE and that tool its design to open the sim card bay.
Don't worry, I wont do that.
I'm so stuck here... and also I need to send this phone to T-Mobile! Right now I 'm using an iPad as a phone replacement. lol
Just wish I could save this data...
Is your screen experiencing this?
http://i.imgur.com/iOmtR2T.jpg
If so, it's a defective screen.
I got mine replaced already since it was under 30 days replacement guarantee. You can read more about it here: http://forum.xda-developers.com/showthread.php?t=3359221
But the bad news is you won't be able to backup anything. I had to sacrifice a lot of stuff as well.
This is exactly what my screen does look like! And I did not only had problems with the screen, I wasn't able to get my carrier's settings automatically, I have problems with the charging, it won't display my phone number in the settings and also sometimes the camera app freezes. I installed the updates which didn't change anything. This new smartphone which doesn't even has a tiny scratch, never fall down is totally wrecked. Really disappointed about this "top high end" phone. I don't trust, that it will work after they "repeard it". I have it since release.
It's like really a huge amount of data... Of one app it is everything from 2 years (7GB)! There is no possibility to create a backup, you can just send the data to a new phone via WiFi that's all. If your phone breaks everything is lost.
I realized many app developers don't take enoughh care of backup solutions.
Yesterday the screen got back to life but just for a short moment
So it seems like there is no way to get back this data...
Can I get back my WhatsApp backup at least? I was able to create a backup before the screen died. When I plug in the phone to PC I can see "Samsung Galaxy S7 Edge" in my explorer an that's about it. When I click on it there is no content to show.
I just got an idea how to enable the god damn USB debugging!
Can someone share here how to connect the device as a mass storage to PC (by screenshots please)!
I was just thinking, I can work my way to the Developer Options by taking screenshots but I need to access the media for this!
When I connect the device to PC and then click on Samsung Galaxy S7 Edge it's empty... There most be done something before.
Thanks!
You guys can call me a ****ing genius! I managed to install Teamviewer by taking screenshots and look at them on the PC (I set up the device as mass storage blindly) so I knew what to do next. It was still tricky but possible.
I'm recovering my data now.
Thanks to the Google voice app I was able to type in "Teamviewer"
Thank you anyway!
NewHere92 said:
You guys can call me a ****ing genius! I managed to install Teamviewer by taking screenshots and look at them on the PC (I set up the device as mass storage blindly) so I knew what to do next. It was still tricky but possible.
I'm recovering my data now.
Thanks to the Google voice app I was able to type in "Teamviewer"
Thank you anyway!
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WTF bro! You seem to hack it pretty easily!
Wish you had done that before mine got replaced.
Now I have permanently lost my previous data
techsammy said:
WTF bro! You seem to hack it pretty easily!
Wish you had done that before mine got replaced.
Now I have permanently lost my previous data
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It wasn't really easy dude... The most difficult was to make this damn thing work as a mass storage device. So I could finally have access to the data on the Windows Explorer.... I was just touching on the screen like a maniac!
But this is a way to do it guys. If you own a Galaxy S7 Edge I recommend to activate USB debugging and install Teamviewer quick support (Samsung version, there are different editions) just in case the screen breaks. lol I install Teamviewer on all my devices now...
Hey! The same thing just happened to my phone an hour ago. Green grassy screen. It's terrible!
Ok, so what were the steps you took in order to get to where you can turn on USB debugging and backup your phone?
Well, what happens when you connect your phone to your Computer (USB)? If nothing, then you need to check connect the device as camera or mass storage, blindly! Which is kinda tricky... You need to pull down your notification bar and then select the USB options thing and in this menu which pops up you need to select camera or mass storage... But once you get that done, you're good to go! You will be able to take screenshots and view them on your computer instantly. You don't really need to care about USB debugging, you can just get Teamviewer Quick Support (for Samsung) that is really important, the normal version won't work!
NewHere92 said:
Well, what happens when you connect your phone to your Computer (USB)? If nothing, then you need to check connect the device as camera or mass storage, blindly! Which is kinda tricky... You need to pull down your notification bar and then select the USB options thing and in this menu which pops up you need to select camera or mass storage... But once you get that done, you're good to go! You will be able to take screenshots and view them on your computer instantly. You don't really need to care about USB debugging, you can just get Teamviewer Quick Support (for Samsung) that is really important, the normal version won't work!
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Thanks for the reply. It actually looks like my issue was much worse. My phone degraded pretty quickly, since I wrote my post. It got to a point that while I could type on my lockscreen, it wouldn't go past and enter the OS. I didn't even have a green screen anymore, the screen turned to an off black. At that point, I gave up and sent it in for repairs. I think the motherboard got fried.
Hi, so I recently smashed the H*** out of my Essential Phone. I put my sim in my wife's old Nexus to try and get back into the Gmail account I've had for 10+ years, and they've forced 2 step verification onto my account and will not let me use my number for recovery. The ONLY way to complete this verification is to use my Broken Essential Phone to accept screen prompt. So here's my question... I was rooted, with TWRP and Custom rom but do have Full Back ups on my computer, so if I were able to get another essential phone and root it, would I be able to then restore the factory image and back ups I had created for this old essential phone onto the new device and gain access to my Gmail account that way, or am I totally out of luck unless I fix my smashed phone enuf to get to the screen on to accept screen prompt to verify my identity....? Any insight here is greatly appreciated. I have 1000's of $$ invested in that Gmail and have been unable to access it for a week now. Google has been zero help. Sorry if. This is posted in the wrong space, I haven't been here in a while.
Kushmin05h said:
Hi, so I recently smashed the H*** out of my Essential Phone. I put my sim in my wife's old Nexus to try and get back into the Gmail account I've had for 10+ years, and they've forced 2 step verification onto my account and will not let me use my number for recovery. The ONLY way to complete this verification is to use my Broken Essential Phone to accept screen prompt. So here's my question... I was rooted, with TWRP and Custom rom but do have Full Back ups on my computer, so if I were able to get another essential phone and root it, would I be able to then restore the factory image and back ups I had created for this old essential phone onto the new device and gain access to my Gmail account that way, or am I totally out of luck unless I fix my smashed phone enuf to get to the screen on to accept screen prompt to verify my identity....? Any insight here is greatly appreciated. I have 1000's of $$ invested in that Gmail and have been unable to access it for a week now. Google has been zero help. Sorry if. This is posted in the wrong space, I haven't been here in a while.
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A few years back you used to be able to get a new phone install TWRP create a backup on new phone and then copy the files from the old phones backup into the new backup folder (with the new unique file number). But think I read this doesn't work anymore on new version (but not sure you'll have to check yourself or hopefully someone here knows)
Even if that works what type of 2FA is it? Authenticator or SMS?
https://support.google.com/accounts/troubleshooter/4430955?hl=en
without a backup code it may not work anyhow
if you can see your screen but touch is not working just plug a mouse into the usb & click away! If screen is blacked out but rest of hardware good easiest to buy a replacement screen as cheap or use usb-hdmi hub to mirror screen (not sure if Essential phone requires any input to set up as haven't tried with this phone)
If other hardware damage it will depend, but as rooted you are in with a chance. Is usb debugging on?
Thanks for your response, Google has been zero help and I've definitely considered ordering a screen to see if I can get the old device to work, but the og screen is detached from the chip board, as far as I can tell it will power on with some serious prompting, but idk if it's actually trying to boot up or in some kind of safe mode detecting the screen is missing, or just wrecked completely...? Lol the notification Light stays red until the battery dies. I've considered maybe trying to clone the esn of my old essential phone to another phone to try to trick their servers that way but idk if they recognize the device via that (The ESN) or tokens generated locally on the device, and the more I think about it, the more I think the latter sounds more logical considering the nature of the beast I'm fighting here... Seems It would b wildly irresponsible of them to rely solely on esn to identify a "Trusted" device. Idk what to do, lol except cry... I'm basically at a loss at this point, so I will order a screen and go from there I guess, if the screen option doesn't work. You'd think with the money they have, they'd have some type of account recovery team, or a way to recover in the event something like this happens, or someone to speak to at the very least, the can verify my account in seconds over the phone, but do literally nothing for me, nor let me speak with or point me towards anyone who can.... And this is a pretty common issue it seems after lookin at their "Community help section" it's literally top to bottom ppl complaining about what I'm looking to "get help" with. There is zero reason they should be forcing 2fv on my account it's shut off in my account settings, I can get far enuf to c them, just doesn't let me change anything with out "Signing in" and verifying. Nor does it give me the option to use my only ACTUAL set up recovery option on the account, a code via text. It's almost like theyre protecting all my own s***, from me. The owner. Makes zero sense to me.
It sounds like when you setup the essential, you configured your Google account to use the *device* (via the Google app) for verification. I've done this also, but I have an old device also configured to authenticate. So the pop-up screen appears on both.
If you use a computer to log into your Google account (not gmail) on the screen that is waiting for verification, there should be a link to try a different method. Hopefully you setup a secondary email address in addition to the gmail account one.
Edit: start here https://support.google.com/accounts/answer/7682439?hl=en
OT: I realize you are frustrated, but it would be easier to pick out the relevant information in your posts if they were not one long paragraph.