I got my replacement evo from Asurion today and so far it has been a nightmare to get 4g working.
Not sure if this is new, But the replacement I got was NOT in a brand new box, and also has a "remanufactured" sticker on the back. It does look new however and there is ZERO light leak.
Coming back to 4G though; ALL I did was
- Turn on phone, Download and install OTA update
- Use Simpleroot for OTA
- Return to OTA rooted using witslack's starting over method.
And 4g is broken. It detects the 4g network but as soon as it's about to connect, disconnects and keeps searching in an endless loop.
The only thing I have noticed is that my PRI was 1.40 when I got it, and now it's 1.34. Could that be the cause?
Thanks
Update 7/10/2010 Thanks guys. It's actually fixed now! Fixed by itself, Go figure. I am actually thinking it was some sort of provisioning settings from Sprint for people who have switched to other ESNs. I've seen a couple of people complaining about the same thing,under the same exact scenario. So if you just got your Evo replaced, dont try messing with anything too advanced that touches the WiMAX radio. Give it some time.
update your pri then profile. if that doesn't work search in the forums on how to increase the 4g timeout. if it doesn't connect in a certain amount of time by default, the phone will attempt a loop to connect over and over like the problem you are having
If you can't get 4g working from any of the guides, then this should help:
http://forum.xda-developers.com/showthread.php?t=715915
this was the only way to get 4g working on my phone -- none of the guides worked for me.
cnstarz said:
If you can't get 4g working from any of the guides, then this should help:
http://forum.xda-developers.com/showthread.php?t=715915
this was the only way to get 4g working on my phone -- none of the guides worked for me.
Click to expand...
Click to collapse
If you read the post you would see the OP did use that same guide you are referring him too.
stupid me, nvm.
how the hell do you update your PRI? Mine has always been 1.34_003
EtherealRemnant said:
how the hell do you update your PRI? Mine has always been 1.34_003
Click to expand...
Click to collapse
Actually, the shipping PRI has always been 1.40, using Toast's method puts it at 1.34 until we get an OTA that updates it again.
(or until I figure out how to flash the newest on there )
You have our MSL number? ##786# call.
Recovery
Then reboot and update.
That's from the top of my head. Anyone correct me if i am wrong.
Sent from my PC36100 using XDA App
Did u mess with any of the provider settings?
Thanks guys. It's actually fixed now! Fixed by itself, Go figure. I am actually thinking it was some sort of provisioning settings from Sprint for people who have switched to other ESNs. I've seen a couple of people complaining about the same thing,under the same exact scenario. Will update the first post just in case.
Related
PRL, Profile, and Firmware all produce an unknown error when clicking update. Called sprint. We reset the phone 3 or 4 times. Running EB13 root CWM2.5 and tried reflashing. They want sprint to reflash the phone back to 2.1 PLEASE HELP!
Google's update servers are currently down in preparation for the OTA. A lot of people are having this issue right now.
cadams14 said:
PRL, Profile, and Firmware all produce an unknown error when clicking update. Called sprint. We reset the phone 3 or 4 times. Running EB13 root CWM2.5 and tried reflashing. They want sprint to reflash the phone back to 2.1 PLEASE HELP!
Click to expand...
Click to collapse
Everyone is having error. Probably getting ready for new update tonight.
TL;DR - Try again tomorrow
The servers are getting ready for the new update that comes out tonight and will be available to everyone by March 24th. If you look around the forums, you will see people talking about the newest update: EC05.
I thought I was the only one, but haven't had no time to look around see the forums. I been working for a good part of the day, and had no time to investigate. Thanks everyone for replying.
Yeah this started happening to my phone the other day. I had to take it in to Sprint and they are going to replace it with another one. (Refurb). I tried to argue with them and have exchange with a brand new one but they wouldnt go for it. Does anyone know if flashing the new EC05 will fix this?? I have flashed so many ROMs and nothing worked. If anyone has a fix please chime in. I am very curious to know if this is fixable. If not its cool cuz Im getting a replacement tomorrow.
From what I read on another post, everyone has the same issues. It is Sprint. I am not sure why they would block certain phones from getting a prl or profile update. It makes no sense to me. Seems they would have better IT management plan than this. Other phones like the EVO have already received an prl update 60677. I have heard of some EPIC's never receiving this issue, and I have read some had the issues then disappear, and some re-appear. Most have the same issues as us.
youngpro83 said:
Yeah this started happening to my phone the other day. I had to take it in to Sprint and they are going to replace it with another one. (Refurb). I tried to argue with them and have exchange with a brand new one but they wouldnt go for it. Does anyone know if flashing the new EC05 will fix this?? I have flashed so many ROMs and nothing worked. If anyone has a fix please chime in. I am very curious to know if this is fixable. If not its cool cuz Im getting a replacement tomorrow.
Click to expand...
Click to collapse
i had the same problem i ended up reflashing with odin and it resolved all my issues. there is a eb13-extended which is the stock eb13 deodexed and rooted already give it a try especially if all there going to do is give you a refurb
I get the error also. But if you keep trying it will say u are updated. The. Guy I work with his phone has 60677 and he is rockin. Syndicatedrom frozon 1.0.1. My wife has the pos intercept and she has 60677 also. Side note is any one getting a content updated flash on there screen or is that the xda app.
Sent from my SPH-D700 using XDA App
cadams14 said:
From what I read on another post, everyone has the same issues. It is Sprint. I am not sure why they would block certain phones from getting a prl or profile update. It makes no sense to me. Seems they would have better IT management plan than this. Other phones like the EVO have already received an prl update 60677. I have heard of some EPIC's never receiving this issue, and I have read some had the issues then disappear, and some re-appear. Most have the same issues as us.
Click to expand...
Click to collapse
There's a big froyo update for the samsung epic 4g rolling out between tonight and th 24th, so the update servers have been unavailabe while they prepare... I have no proof of this, but it seems a logical deduction.
Sent from my SPH-D700 using XDA App
I've had this problem for a month now even took it to the store to get it fixed and it messed up again...
Sent from my Epic 4G using XDA Premium app
Hey people what ever you do don't take your phone to the store or repair center. Do you really want a piece of **** refurbished EPIC? I purchased my phone new 2 months ago, out right. There is no way in hell that one of those Sprint TECH's will take my phone to replace for theirs. They will do it. SIDE NOTE: I did try FIRMWARE, PROFILE, AND PRL this morning and they worked except no update. Better than yesterday. It is SPRINT with their update servers. Seems everyone will have to wait for someone to push a rom, the update online for us, or just wait for the OTA.
The title is self explanitory. Last time I could update was just before the EC05 update was pushed ota. Since then, I haven't been able to update either. There's another thread about a possible solution involving quiting the process early, but it doesn't seem to do anything. So am I the only one with this problem, and are there any solutions?
Sent from my epicly epic Epic
I've had this issue way befor ec05 and the only way I had it fix was taking it to a repair center but sadly after about acouple days it came back having the issue..
Sent from my Epic 4G using XDA Premium app
I get unknown error or internal error when I try to update
It's a known network problem on Sprint's side.
dchawk81 said:
It's a known network problem on Sprint's side.
Click to expand...
Click to collapse
Since when? I call bs since first they say because of the update that was coming out but like I.said.ive had this problem months before the update
Sent from my Epic 4G using XDA Premium app
jeffyv2 said:
Since when? I call bs since first they say because of the update that was coming out but like I.said.ive had this problem months before the update
Sent from my Epic 4G using XDA Premium app
Click to expand...
Click to collapse
Having it for awhile doesn't mean it isn't known.
I have this issue since EC05 and never before or I think is the rom I am using midnight 5.01
I can't do profile update nor prl at all.
Actually when I was stock rooted EC05 I was able to update but since custom rom it is not possible.
Sent from my SPH-D700 using XDA App
It is a Sprint issue. Apparently there was a problem with 60677 so for most phones they stopped the ability to manually update prl. A lot of people have found who made it to 60677 that Sprint pushed a prl update to their phone (custom ROMs or not) and rolled it back to 60676. It has been discussed and marked as a known issue by Sprint reps on the Sprint Community forum.
Is this a sprint wide problem or is specific to just the epics? I mean, are other sprint phones such as the evo ans evo shift unable to update either?
Sent from my epicly epic Epic
b3nny said:
Is this a sprint wide problem or is specific to just the epics? I mean, are other sprint phones such as the evo ans evo shift unable to update either?
Sent from my epicly epic Epic
Click to expand...
Click to collapse
I believe it's just specific to Epic.
I just updated PRL for my wife's Samsung Moment and my mother-in-law's Samsung Transform without a problem.
Yep, I've had issues updating the PRL since I got the phone I think lol
my last Epic had this problem after the update (maybe 2 or 3 days before it got pushed). since then, I've taken it into sprint to get it replaced to possibly remedy the keyboard skipping keys (didn't fix it lol).
my replacement Epic has been updating PRL and Profile just fine since I first booted it up.....
jrdatrackstar said:
my last Epic had this problem after the update (maybe 2 or 3 days before it got pushed). since then, I've taken it into sprint to get it replaced to possibly remedy the keyboard skipping keys (didn't fix it lol).
my replacement Epic has been updating PRL and Profile just fine since I first booted it up.....
Click to expand...
Click to collapse
I had the same problem I ended up getting a replacement and that one updates with no problem.
Dvin211 said:
I had the same problem I ended up getting a replacement and that one updates with no problem.
Click to expand...
Click to collapse
yea that happened with another one of my Epics (this is my fourth), and they replaced that one with my (third?) and it was fine until the update, which borked it also...
My Epic has never successfully updated its PRL when i tried to. I always do it manually with QPST. No big deal for me. Manually updated to 60677 sometime ago when the file came out.
I went back to DI18 today and updated to EC05. Completely stock, no mods, still unable to update PRL. I was at the Sprint store for 3 hours today and they still couldn't get it fixed. They called in to corporate and even "refreshed" my device, still nothing.
I have another Epic coming in a few days. The tech disassembled my phone to try and fix the wobbly keyboard but didn't have much luck.
While I was in there, a guy with an intercept came in and was having the same exact issue. It's not just the Epic. I think it's all Sprint devices. Even the tech couldn't update his PRL on his Evo
Yes, this is a Sprint issue since they recalled 60677 and are rolling back people with a pushed prl to 60676. Reps have confirmed this on Sprint Community Forum.
Running Epic EC05-rooted-SyndicateROM Frozen 1.1.0-Twilight 1.0.4 kernel, no issues updating to PRL 60676 but will not update past that.
try this out guys it has not worked for me but maybe it would for you
http://forum.xda-developers.com/showthread.php?t=1041415
brianhot1 said:
try this out guys it has not worked for me but maybe it would for you
http://forum.xda-developers.com/showthread.php?t=1041415
Click to expand...
Click to collapse
This came out the same day Sprint fixed PRL updating so it does nothing. PRL updating is working on 95% of the phones now. PRLs are being released by area. For most people 60676 will be the highest as seen when Sprint rolled me back yet again last night.
When did the system updates start working with no errors or issue popping up? I just ran all of them and everything is a go being stock EC05 rooted.
Everything has always worked for me. Profile and prl update fine
Sent from my SPH-D700 using XDA Premium App
A month ago...it was all over the threads regarding PRL.
Do you BONSAI?
i'm still getting Internal error. good thing a PRL update hasn't come down since this started
murso74 said:
i'm still getting Internal error. good thing a PRL update hasn't come down since this started
Click to expand...
Click to collapse
Last I heard Sprint was replacing phones that stii errored out for PRL. I was on my way to the store with my phone the day it started working.
Do you BONSAI?
kennyglass123 said:
Last I heard Sprint was replacing phones that stii errored out for PRL. I was on my way to the store with my phone the day it started working.
Do you BONSAI?
Click to expand...
Click to collapse
Really... well, if I ever get a scratch on the screen or the keyboard gets too loose or something now I know how to get my phone replaced easily. I still get the error (as of 30 seconds ago when I tried after reading this).
honestly i'd rather keep my phone.. stable at 100mhz and still looking pretty pristine. i guess if it gets beat up i'll use that as an excuse
I've scavenged xda and google, tried the few method's of fixing prl update error's, including the custom activity shortcut one. I still receive "Unknown Error."
Anyone else in this same boat? I'd perfer to NOT manually update it. =(
oh and i'm still on prl 60676
Shoulon said:
I've scavenged xda and google, tried the few method's of fixing prl update error's, including the custom activity shortcut one. I still receive "Unknown Error."
Anyone else in this same boat? I'd perfer to NOT manually update it. =(
oh and i'm still on prl 60676
Click to expand...
Click to collapse
Up, I am. When I had my screen replaced I mentioned it to the Sprint tech. He told me not to worry about it because updates come OTA. I couldn't say much after that obviously.
Sent from my SPH-D700 using XDA Premium App
JohnCorleone said:
Up, I am. When I had my screen replaced I mentioned it to the Sprint tech. He told me not to worry about it because updates come OTA. I couldn't say much after that obviously.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
He's full of bs, I've had this damn prl since I bought this Epic. Same for a friend, who's had it since release date.
oh and it seems I get both internal and unknown error's.
I was just about to start a thread about this. I even went back to di18 let it do the ota update and I'm still getting the error. It's really starting to piss me off.
The next MR will correct this issue.
Korey_Nicholson said:
The next MR will correct this issue.
Click to expand...
Click to collapse
Its so funny that this doesn't affect everyone. My prl update to the newest one just fine 2 days ago.
Posted by Mr. Z's Epic 4G via Tapatalk
zanderman112 said:
Its so funny that this doesn't affect everyone. My prl update to the newest one just fine 2 days ago.
Posted by Mr. Z's Epic 4G via Tapatalk
Click to expand...
Click to collapse
Maybe its funny to you Zander...lol
Sent from my SPH-D700 using XDA Premium App
JohnCorleone said:
Maybe its funny to you Zander...lol
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
I didn't mean "haha" funny lol. I should've said something like interesting.
Posted by Mr. Z's Epic 4G via Tapatalk
stupid ass sprint. I decided to update via QPST. It was actually easier than it looks =)
though error is still persistent.
I had the same problem so I followed the steps to manually update the PRL myself.
zanderman112 said:
I didn't mean "haha" funny lol. I should've said something like interesting.
Posted by Mr. Z's Epic 4G via Tapatalk
Click to expand...
Click to collapse
Oh, I know. I was just playing. I actually have good data speeds and full bar 4G service so I don't have much to be complaining about.
Sent from my SPH-D700 using XDA Premium App
JohnCorleone said:
Oh, I know. I was just playing. I actually have good data speeds and full bar 4G service so I don't have much to be complaining about.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
I live in an area with no 4g, and at my house i get 2-3 bars 3g. Needless to say, I'm on wifi 95% of the time.
Posted by Mr. Z's Epic 4G via Tapatalk
I've had the PRL and profile update error since it first started 3+ months ago? I've tried everything on the forums to fix it, flashed every stock ROM release etc but nothing fixed it.
I'm leaving for a cross country trip next week and wanted to make sure I had current PRL while going cross country. I ended up putting stock EC05 back on it and took it in to Sprint and they tried several things to fix it but couldn't. Because i was leaving so soon they swapped me out for a brand new unit instead of making me wait a week for a refurbished unit. Cost $35 for the swap and has fixed my PRL/Profile issues as well as my sensor issues so I'm pretty happy.
zanderman112 said:
I live in an area with no 4g, and at my house i get 2-3 bars 3g. Needless to say, I'm on wifi 95% of the time.
Posted by Mr. Z's Epic 4G via Tapatalk
Click to expand...
Click to collapse
call sprint tell them you have crappy coverage in your house they will send you a Airrave for free did wonders for me.
I had this issue occur about a week ago. I noticed it after I Flashed EF02 and upgraded my radio to EF10, then downgraded to EF02 and I couldn't upgrade again.
- Then I started getting the PRL and profile error. I called sprint support and they tried to rebuild my network profile but it still didn't work.
They told me to take it in to a sprint store to have a tech look at it. The tech said the reason it errors out it because there are network issues here locally and the towers are down. He also said that i will get that error when there isn't a PRL to update to.
I know both of those are bull**** because I have updated my PRL many times and it doesn't give an error when there is no update.
How to downgrade PRL?
I manually (using Settings>About Phone>System Update) updated the PRL from 60676 (whatever it was earlier) to 01120. I am having a lot of issues with 3G connection now. I haven't come across a way to downgrade my PRL back to the previous one, or manually flash the previous PRL. Does someone know how to do that? Googling this issue did not lead to any ehlpfl threads. Thanks.
sacwoo said:
I had this issue occur about a week ago. I noticed it after I Flashed EF02 and upgraded my radio to EF10, then downgraded to EF02 and I couldn't upgrade again.
- Then I started getting the PRL and profile error. I called sprint support and they tried to rebuild my network profile but it still didn't work.
They told me to take it in to a sprint store to have a tech look at it. The tech said the reason it errors out it because there are network issues here locally and the towers are down. He also said that i will get that error when there isn't a PRL to update to.
I know both of those are bull**** because I have updated my PRL many times and it doesn't give an error when there is no update.
Click to expand...
Click to collapse
My wife's phone has done the same thing since it was new, won't update the prl or profile after all the stuff happening to my Epic and being on the 4th one I wonder about the Epic. I think Sprint tells everyone they have towers down in their area. I called them Saturday because my epic got stuck in roam and I had no data connection and the first idiot I talked to told me that. After the wife got home with her epic and it wasn't roaming I called back and the second person said they had no idea why they told me that, anyway long story short the repair center I had to go to said the same thing, which is total BS. Maybe thats their standard answer to not knowing or admitting they have no clue.
So i recieved a notifaction today that my samsung epic was eligable for the gingerbread 2.3 update. Knowing not to get my hopes up, I followed the instructions to update, but my phone kept telling me my current andriod version was up to date.
I called sprint technical support which was the biggest waste of two hours of my life. They ended up screwing up my phone, which I had to manually get working again.
I finally called my local sprint store to see what was going on, and he told me that spring PULLED the samsung epic 2.3 update because many clients were reporting problems with their phones. He told me it would become available again in the next 3-4 weeks. I have no idea how he would know this information, but im leaning towards speculation. 3-4 weeks is 6-8 months in sprint langunage. He said his is working completely fine, and he would be fine with me to come down and he will manually put it on my phone for me, but warned if my phone bricked, it would be stuck that way (aka i would have to use odin to send it back to stock).
I manually put the E122 version on my phone and so far have ZERO problems. Is anyone else aware of sprint jumping the gun on this one and pulling this update?
I've had the Epic since day 1.
They have pulled EVERY-SINGLE-UPDATE in the history of Epic updates.
It's almost laughable. I can't wait to get a sprint phone that sprint and samsung dont mess with (nexus prime, etc)
I have the correct version right? EI22 is the latest and greatest?
What happens if sprint releases a newer update, will I have to manually remove this one and go back to froyo eco5, or will my phone update ok?
can you point me in the direction of the way you updated this with zero problems? thanks
ericizzy1 said:
can you point me in the direction of the way you updated this with zero problems? thanks
Click to expand...
Click to collapse
Im not sure if your being sarcastic, but I will point you anyways.
Before anything, make sure you have FROYO ECO5 Installed, and nothing else.
1.)go to ww.gottabemobile.com/2011/11/09/samsung-epic-4g-gingerbread-update-rolling-out-can-be-manually-installed
2.)rename the zip file they have for you download to update (NOT UPDATE.ZIP, just UPDATE)
3.)put the file on your SD card
4.)start phone in boot mode
5.)update.zip will appear on the boot screen, select it.
your phone will update automatically.
Since it was an official release, EI22 should upgrade to the "GB fixed" version for the Epic, even if OTA is stopped. A quick google search doesn't confirm that the update was stopped. Not saying you're wrong, but could be misinformed.
sgtkwol said:
Since it was an official release, EI22 should upgrade to the "GB fixed" version for the Epic, even if OTA is stopped. A quick google search doesn't confirm that the update was stopped. Not saying you're wrong, but could be misinformed.
Click to expand...
Click to collapse
I agree. I mean it made sense and all, considering i was unable to update via OTA and my phone said my andriod version was currently up to date.
I guess only a certain percentage of users are getting it at the moment? I dont know, I have it now and thats all that matters.
Only complaint I have is their new system they use to kill aps. I loved the fact I didnt need advanced APP killer with my epic, but this new interface is really confusing me.
alextjen said:
I agree. I mean it made sense and all, considering i was unable to update via OTA and my phone said my andriod version was currently up to date.
I guess only a certain percentage of users are getting it at the moment? I dont know, I have it now and thats all that matters.
Only complaint I have is their new system they use to kill aps. I loved the fact I didnt need advanced APP killer with my epic, but this new interface is really confusing me.
Click to expand...
Click to collapse
OTA is being pushed to 100% of Epic users in 10 days instead of 3 like the Froyo updates.
Sent from my Samsung Legen-wait for it-dary! 4g
The store told you this to get you off of their backs.
Were you rooted?
It will come, patience is a virtue.
No, im not rooted. I have the update now anyways, I downloaded directly from google and put it on my epic manually, so far so good.
alextjen said:
I agree. I mean it made sense and all, considering i was unable to update via OTA and my phone said my andriod version was currently up to date.
I guess only a certain percentage of users are getting it at the moment? I dont know, I have it now and thats all that matters.
Only complaint I have is their new system they use to kill aps. I loved the fact I didnt need advanced APP killer with my epic, but this new interface is really confusing me.
Click to expand...
Click to collapse
My wife's stock epic had the same update notification and the same everything is up to date. So I talked to a friend who works at a sprint store and he explained the whole market queue thing for the update (unnecessarily I might add).
He then called support and talked to one of his buddies there who told him that they are getting slammed with calls about this and that they can't do a thing about it if the person isn't up in the queue.
Hell of a way to push an update.
go figure sprints always tryin to screw everyone they can. good thing we have devs and root to make them acutally work faster and better!
+1 to everyone who knows anything bout andriod
Sprint stated it would be completed over 8 days to ensure it goes smoothly. which means the 17th is the last day. Also it is not listed as suspended on their site. EB13 was immediately listed as suspended when they pulled it.
Sprint zone just sent me an update stating that gingerbread was available. I don't think they've pulled it. But hey its sprint so who the he'll knows! They'll probably wait until they push it to everyone and then pull it ;-)
Sent from my SPH-D700 using XDA App
EI22 killed my GPS
I dloaeded the stock EI22 and did the update and my GPS went totally dead. Even used Status/setup to try and get it going again to no avail. Went back to stock EC05 and it works like a charm....go figure. I'll just wait for the OTA and see if it works any different....
Epic 4G
Stock ECO5
Podar said:
I dloaeded the stock EI22 and did the update and my GPS went totally dead. Even used Status/setup to try and get it going again to no avail. Went back to stock EC05 and it works like a charm....go figure. I'll just wait for the OTA and see if it works any different....
Epic 4G
Stock ECO5
Click to expand...
Click to collapse
You just need the GPS fix. That's the only problem I see with stock ei22 and the fix makes it work fantastic. Even better than ec05 in my opinion.
Sent from my SPH-D700 using Tapatalk
Ota not canceled. My girlfriend and I both have epics. When sprint put update on their website I odin'd her phone back to stock ec05. Last night she got the sprint notification to update.
Sent from my SPH-D700 using xda premium
Yeah, that "your update is ready" message from Sprint is automated and isn't related to your spot in the queue. The same thing happend to me (I got the message days before the OTA was pushed to me) when Froyo got released. I can't tell you how many days before, I waited a day and a half and just did it manually.
yeah, that notification has no bearing on when you get the update. i got notified on my phone about the update hours after i already did the manual upgrade.
phatryan69 said:
go figure sprints always tryin to screw everyone they can. good thing we have devs and root to make them acutally work faster and better!
+1 to everyone who knows anything bout andriod
Click to expand...
Click to collapse
How does this screw anyone? "Ha ha, we got you - your phone is now exactly as it has been for months, you're so screwed!" ::facepalm::
Sent from my SPH-D700 using XDA App