I'm thinking of buying the Dell Streak with the data only contract, am i still able to make voice calls and be charged per minute, and would i be able to receive calls?
Do you mean on o2?
No idea, there's no voice pricing on their tariff blurb.maybe you should ask them?
Hi 70th
No you won't be able to make or receive calls as the number allocated doesn't connect if you ring it but you are able to send and receive texts. I know because that is the deal i took on my Streak on the plus side you do get 3GB of Data per month allowance which is much more than any of the voice and data tariffs give you.
I chose this because i really use very few minutes per month and had 8 months left on an Orange contract that i have now cancelled the Data on and use just for voice. Once this expires i am moving to PAYG for my voice minutes which will save me a lot of money from being wasted on minutes i don't need or use.
Marc
Dogmann said:
Hi 70th
No you won't be able to make or receive calls as the number allocated doesn't connect if you ring it but you are able to send and receive texts. I know because that is the deal i took on my Streak on the plus side you do get 3GB of Data per month allowance which is much more than any of the voice and data tariffs give you.
I chose this because i really use very few minutes per month and had 8 months left on an Orange contract that i have now cancelled the Data on and use just for voice. Once this expires i am moving to PAYG for my voice minutes which will save me a lot of money from being wasted on minutes i don't need or use.
Marc
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Great thanks for the reply. And i may do exactly as you are doing.
Related
Has anyone tried this? I'm struggling to convince T Mob they should let me add voice minutes to my data tariff (so instead I pay 50ppm for voice calls). My best option seems to be "add 10 minutes of video calls for £2.10" or however much it is. Two or three of them, all as voice instead of video calls, would do me. Alternatively, Scancom do the Business 3000 tariff for £15/month with £200 cashback. But I suspect it'll be a royal hassle forever switching sims (and rebooting the MDA?). And, TBH, if it's a pain, I may as well just use my Orange PAYG sim in my old SPV :roll:
Thank you for contacting O2 Customer Service.
I am sorry for any inconvenience that may have been caused.
As you are on the O2 Data only tariff, you will not be able to make and receive voice calls.
You need to contact the shop, where you were informed that you would be able to make and receive calls on this tariff. They will help you further.
If you need further information about this matter, please reply to this email.
**********
Just got the above response from 02 after my second email.
I went into the shop in the first place and the guy just told me to get in touch with customer services. I cant complain too loudly because I want to keep the exec and so cant threaten to cancel as I dont want to, but I would like voice calls.
Any ideas ?
Does anyone have a solution to get O2 to let me have voice calls on this tarrif ?
someone said they had got the voice on a payg type rate on top if this tariff. i wonder if they're being sneaky since you (we) got our execs cheap?
jus leave the sim in a drawer, its really no use, u only got it for the phone anyway
i got 5 of them, im looking to pay them off when my trade-in cheques come through, then just pay off remaining line rental and be done with it.
When I got the deal they asked me whether I wanted voice enabled on the sim. I said 'as long as it doesn't cost anything'. Not tried it (using my other o2 contract SIM) but assume it does work.
Yeah may just bin the sim. Is there no chance I could change it to a £9 ish voice plan in 6 months time ?
the data tarriff is 'data only' but you can get voice calls on it.
it will be charged at basically 25p per min at alll times. you need to get in touch with cust serv to activate it. the sales advisor told me this and also a little section on my first bill said the same.
i too tokk this offer but i have an orange contract anyway and got this deal purely as an investment as i already have an exec!!
i would do what the others have done... put the sim in a drawer and forget about it for 11 months then reing cust serv to terminate contract and pay jjust the £9.40 a month!!!!
cheers
l6cum said:
the data tarriff is 'data only' but you can get voice calls on it.
it will be charged at basically 25p per min at alll times. you need to get in touch with cust serv to activate it. the sales advisor told me this and also a little section on my first bill said the same.
i too tokk this offer but i have an orange contract anyway and got this deal purely as an investment as i already have an exec!!
i would do what the others have done... put the sim in a drawer and forget about it for 11 months then reing cust serv to terminate contract and pay jjust the £9.40 a month!!!!
cheers
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Thats the thing though, customer services are saying I cant have voice calls on the data5 plan as per their reply quoted in my original post. Why let some have it on and tell others no ?
all customer service depts. employ an EU regulated quota of imbecilic monkeys. just keep trying...one will be able to read eventually.
As mentioned elsewhere I had to move to the Data36 tariff before I could have voice calls activated. If you go from a voice tariff to Data5 you might find you do have both!
If they dont want to switch them on thats up to them. I aint all that bothered. I just emailed them and said thats fine I will use my voda sim I only wanted the phone anyhow.
Hey Guys. I have the same problem. It says on 02's website http://www.o2.co.uk/productsservices/mobileweb/tariffs/ that voice calls can be made. I ended up speaking to someone at customer services for 25 mins just getting annoyed because even though I pointed this out to them they were still not accepting this. I mentioned False Advertising on their website and as such I should in the next few days be able to make voice calls. So whoever you speak to, just point them to the address above and they should allow voice calls.
Good Luck to all
Euan Henderson
Well voice calls can be made as well as received on data tariffs. However, there is a slight glitch. There are two basic tariffs - One that allows calls and the other that doesn't.
You cannot make calls unless you shift to the one that allows voice calls. You will have better luck getting this done if you talk to the Business customer services.
So neither is false. You can make calls as the website says. However, you need to purchase the right tariff. The one you can make calls with is called the o2 data centric.
Next time you call CS ask to speak to the Business CS (they will either direct your call or give you a number to call). Ask them to change your tariff to o2 Data Centric. That should solve your problems.
The CS at o2 is crap and just too arrogant. They have no knowledge about things and no manners at all. So much for - "Welcome to the o2 UK based Customer Service centre". Even 3 CS is a lot better.
Yes, you can also change to a complete voice tariff after 6 months if you so desire but it has to be from one of the then prevelant voice tariffs. I think there is none for £9 even today. Minimum i guess is £19.
Good luck with getting your tariffs changed. Hopefully, this information comes useful. Please leave feedback for the benefits of others.
themez2004 said:
Hey Guys. I have the same problem. It says on 02's website http://www.o2.co.uk/productsservices/mobileweb/tariffs/ that voice calls can be made. I ended up speaking to someone at customer services for 25 mins just getting annoyed because even though I pointed this out to them they were still not accepting this. I mentioned False Advertising on their website and as such I should in the next few days be able to make voice calls. So whoever you speak to, just point them to the address above and they should allow voice calls.
Good Luck to all
Euan Henderson
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Have now sent a copy of this to the person who was dealing with me via email. Cant see how they can refuse to do it now. Will let you know how I get on.
hello
i can make voice calls and i am on data 5 centric, good thing is that for me it costs the same £9.40 per month inc VAT, the slaes guy that i bought the phone from must have activated for me whilst i was quizzing him about it!
so if u switch to data 5 centric it shouldn't cost you extrra at all, because all that will happen is your call charegs are at 25p per min all time ie the PAYG rate.
thanks
has anybody been able to change from data 5 to data 5 centric via CS then? I might give this a go if I have the time over the next few days....
No, it is not possible to transfer from data 5 to data 5 centric. I tried this and didn't get anywhere. Eventually i spoke to some advisor who told me i had to go to the shop i bought it from,(within 14 days) and cancel the contract and sign up again (this time with centric). A lot of hassle but definitely worth it.
Good luck
Euan
Did you talk to the Business Customer services?
The data tariffs are business tariffs and CS don't have a clue about them. (Ofcourse even otherwise they are clueless.) They can do nothing. You need to talk to business CS. They should be able to help you out.
I work in o2 business customer service and have just read this thread wondering what all the bull**** replies you've had from o2.
To clarify, you CAN move from 'Data 5 Data Only' to 'Data 5 Data Centric'
I would do this for you but it is not allowed for me to just change accounts without completing a security check.
like mentioned earlier, just explain to business customer service that the people in personal c/s dont know what they're talking about and you need moving to data centric.
jp
Thnx JP, tht'll solve problems for a lot many users.
This doesn't look to good
http://flash.o2.co.uk/business/tariffs/pdfs/DataTariffsPriceList_Dec05.pdf
It reads as Free GPRS ends on Jan 31st. However this is for Data Business Sense and I am on Data 5. If anyone can give an insight into what is hapenning as people here have said it was free until May 06.
???
Thanks
Euan
free gprs has ended almost 4 months ago
I concur. We've not done a free GPRS deal for a while.
there's no mention on this price list that you have to get a voice tariff with the data tariff, so can you get the group5 tariff with 5 handsets (eg xda mini-s) and no voice tariff??
Thanks
if you get data 5 you might endup with data only sim which you won't be able to get or make calls. I have spend 1 month to explain it to o2 cust. care that I want data 5 and voice option without any voice tarriff. finally they have put me o2 data centric with data 5. data centric allows me to use voice calling without any voice tarriff ( any time 1 min 25 pence)
As far as I am aware; and considering as drunk as I am; Data 5 is a data only tariff.
It is now only availaible as a bolt-on if you have any queries then please contact your service provider on 0870 444 333 .
Hello,
It's been about a year since I purchased my O2 XDA Exec from O2 and my contract is soon expiring. I am not a business customer, I simply want access to the internet to manage my website, stay in contact through email and using the internet for general purpose, such as reading news.
In advance, please forgive me as I am quite a newbie in the phone area when it comes to things like services and sim cards.
I am currently paying around £40/m for my O2 XDA Exec and Data Max (120mb). It seems now, that O2 have removed data tarrifs completely from non-business users. Previously only the bottom 3 were available, now they are all business only.
My main problem stems from the fact I don't use my exec for the internet often as I usually have some other access to the internet at home or at work or a dialup line. However, when I am away from home and work, I use the internet an awful lot (thus a tiny 5mb plan or so wouldn't be enough) and for things such as Logmein (eats up megabytes).
This leads me to wonder what my best option would be. Is there any general non-business options open to people with a lower monthly cost than £40/m but with more than a tiny bit of data (20mb+, ideally 75mb+).
Which leads into my second question - is there any way I can use any of these services on my XDA exec, or will I have to buy a new phone? From what I have read, I understand you can buy a different sim card and put it in the phone and use that service instead.
What looks the most perfect for me, is T-Mobile. T-Mobile seem to have very good internet data plans, and they seem to acknowledge that non-business customers actually do want access to the internet and not just a tiny amount of data. Their Web 'n' walk Plus (12) for £29 a month for unlimited access and allowing laptop access. They also seem to have a service where you pay £1 and then get internet access for the day. This would be even more perfect for me, where I need lots of internet in one go, but then no usage for other times.
My next question would be, do I stand any change of using either of these services with my XDA Exec, and if so, how could I go about doing it? I have done my best to search for details, but have found conflicting reports and a lack of details about how to go about doing these things, especially for a newbie like me lacking in knowledge in this area.
I would really appreciate any help anyone could provide,
Thanks in advance
Firstly, I assume that your Exec is unlocked and that you can use any sim in it. AFAIK, all O2 Execs came unlocked, but it might be worth trying a friend's sim in yours first. If not unlocked, I would guess there is an unlock tool somewhere on this forum - haven't looked myself as haven't needed to! Otherwise, there is no reason not to use your Exec on another network - mine is on t-mobile.
Secondly, and somebody may be able to offer advice on this, Three also offer decent unlimited data services but as far as I can see they don't offer sim-only pay monthly deals.
What you don't say is if you use your exec for voice calls at all and how much. On the (big) assumption that voice is not important to you, t-mobile offer two options:
1) pay monthly sim-only - £7.50 gives you 50 mins voice per month per month (15p per minute). You can then add the £7.50 web'n'walk option (unlimited data, but no modem, voip or streaming use). I have read elsewhere that it can be problematic getting this package from sales but I am using it myself so persevere! I assume you can also add the web'n'walk plus instead.
2) Pay as you go sim - 12p per minute plus 0.73p per KB, capped at £1 per day but the t&cs seem to say no modem use so may not be for you.
If you really don't want data approaching 1GB per month as offered by t-mobile, Vodafone's deals may be better - don't have much knowledge of them but they offer 15MB per day for £1 on PAYG (although it seems that it is £1 for the 0.5MB and then free to 15MB, so it may be more expensive than t-mobile - haven't done the maths), or 120MB for £7.50 per month if you're on a sim-only pay monthly contract. They offer 150 mins and 500 texts for £20 per month so this is a marginally better deal than t-mobile if you want to use the Exec for voice. Also, reading the t&cs, they don't seem to preclude modem use as with the basic web'n'walk. Someone may correct me on this.
I did (almost) exactly the same thing when switching from Orange - went onto one of T-Mobiles 'Relax' packages (combined calls and texts) plus web 'n' walk unlimited internet, and I only pay £27.50 a month now and tend to use the internet a lot. I also got a free Nokia 6233 as well, but put a payg sim in this instead and put the contract sim in my uni...
As far as configuration goes, once you join T-Mobile, you can register on their website, which allows you to access an interactive manual for your device - mine was initially set to the Nokia, but you can change it to the MDA Pro (same as the exec) and it then explains, very clearly, what you need to do to configure gprs/3g connections, etc.
One word of warning though, gsm internet access (which is set up to dial a number) is not included in web 'n' walk, so if you use activesync to sync outlook mails and a gprs/3g connection is not available, it can potentially dial up a gsm connection and stick lots of call charges on your account. This happened to me, and about £150 of extra charges were put on my bill - I managed to get them removed and now I don't have a gsm internet account set up on my uni so it doesn't happen again.
Hope this helps.
good info.
I ll do the same.
O2 is not that good for internet. but good for minutes
T mobile internet is cheap.
I moved to three not so long ago.
I'm not sure if the offer is still there but i'm currently paying:
£17.50 line rental
£10.00 X-Series
£27.50 a month total.
I chose the worst phone(dont use it (LG U300)) from their tarrif to give me 18 months half price line rental. Gives me:
300mins
1000txts
£5 downloads a month
50 video mins
25 MMS
X-Series Gold gives me:
Slingbox & Orb usage (80 hours a month (about 2 hrs a day))
5000 Skype minutes a month
Unlimited MSN Messenger
Unlimited Internet (1 gig before they start throttling)
Signed up for X-Series gold for 12 months (in shop) and they give you a free slingbox (worth about £140) not bad at all!!
Pretty damn good deal. I must say I love three, not had any issues at all.
You can also get x-series silver which is without the orb & sling stuff for £5 a month.
I doubt you'll get a better deal from another mobile provider. The slingbox is just sick, watch your sky tv on the move, i've not tried it yet as it will involve some additional networking but I can't wait!!
worth a look...
Thanks a lot for all the replies, some really useful information and I very much appreciate it. I apolpogise for the lateness of my reply but unfortunately I have been inundated with work which has put me back looking into this.
What seems to be the most perfect for me, is this plan from the T-Mobile site:
http://www.t-mobile.co.uk/services/mobile-internet/on-your-phone-and-laptop/
Web'n'walk Plus for £12.50/month on top of your voice plan
It says you can use it on your laptop and on your phone, and includes the data allowance (but no VOIP).
However, I'm still a little unclear - would it be possible to get a sim card (withouta phone) for this plan from T-Mobile as it doesn't seem possible from the site? If so, would I get the sim card, configure my Universal with the required settings and then be ready to go?
Thanks for your time,
Quboid.
You can get a sim only monthly plan from T-Mobile, but it only includes 50 minutes of calls and is £7.50 a month and there doesnt look to be any sort of scale of charges associated with it. It also doesn't see to be available bundled with a web n walk plan, so the only internet you get with it is max charge of £1 per day for using the internet.
I would pick a decent handset to get for free, to use as a spare or if you don't want to lug your Exec about with sometimes, and go with your initial web n walk plan.
captainsensible2002 said:
You can get a sim only monthly plan from T-Mobile, but it only includes 50 minutes of calls and is £7.50 a month and there doesnt look to be any sort of scale of charges associated with it. It also doesn't see to be available bundled with a web n walk plan, so the only internet you get with it is max charge of £1 per day for using the internet.
I would pick a decent handset to get for free, to use as a spare or if you don't want to lug your Exec about with sometimes, and go with your initial web n walk plan.
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Thanks for your reply,
Is it pretty much impossible then to be able to get a sim to use in m Exec without having to get another phone? It seems somewhat furstrating if I have a compatible phone and such to have to get another in order to be able to go with T-mobile? Is there any hope of getting web 'n' walk without having to do this?
Thanks a lot
Try phoning up their sales department. They'll be best suited to give you decent info, i'm sure they want a sale.
http://www.3g.co.uk/3GForum/
they might have some more info.
Hi, does anybody have this plan? I cannot get a straight answer from T-mobile. It says that you have unlimited surfing (well 'unlimited' to 10GB anyway) and voip eg skype. I cannot find out if the Skype is restricted to Skype users only (as '3' do) or if it is completely unrestricted I want to make calls to international numbers on Skype using my Skype account. Can anybody give me a straight answer?
gazzacbr said:
Hi, does anybody have this plan? I cannot get a straight answer from T-mobile. It says that you have unlimited surfing (well 'unlimited' to 10GB anyway) and voip eg skype. I cannot find out if the Skype is restricted to Skype users only (as '3' do) or if it is completely unrestricted I want to make calls to international numbers on Skype using my Skype account. Can anybody give me a straight answer?
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the web`n`walk max is unrestriced from what i understood and not based on Skype account
yes, cyberjak, but do you have this account and have you dialled an international number?
You're using a data connection through Skype's client software irrespective of the number your dialing.
The data doesn't cost any extra.
You don't get charged extra for sending e-mails or MSNing to someone in another country. Why would Skype be any different?
Hi Slave1, my question is not about the charges, it is: does T-mobile block dialing through Skype the same as '3' does. Do you have the max plan?
My priceplan is slightly better that WnW Max. But I don't know anyone who lives in another country and only use Skype to Skype calls (I'm a cheap skate and get very cheap calls on my mobile).
If you have WnW Max you also have Free Hotspot access. Send OPEN via SMS to 9526 to retrieve your HotSpot username and password. If this doesn't work call 150.
'My priceplan is slightly better that WnW Max' but cheaper ?
I know there are ways to get through the Skype block but I mainly want the plan for cheap international calls and I dont have a landline in my apartment. If I pay for the max plan I want to make sure it will do what I want. I have no problem finding people telling me what the plan should do (mostly they are on commision)
I have the Web N Walk Plus (Max) with my Vario III, this is what I have come across so far...
Skpe, doesn't work for me although as I understand it this maybe a software issue with the Vario III and not T-Mobile?
International, I was asked to pay a £250 deposit to have International call roaming activated - I told them to stick it
HPDPA, Wonderful and I also use it with my laptop for browsing have no idea about max download as I don't download that much.
@ gazzacbr
Order it off the website. Do it by 5ish today and you should have it tomorrow. Try Skype if it doesn't work how you want it to, send it back (you have 7 days to request this - called a DSR return, but ONLY from the website or telephone sales).
There you go, advice and no commision
ok thanks for (free) advise, Slave1. Maybe I will just try it and see.
StellaDell, I have a HTC Kaiser which is the same as the Vario III and have no problems running Skype on the web'n'walk daily plan. The version I have is SkypeForPocketPC 2.2.037 off their site. Install it from a PC connected by ActiveSync.
I have had my t-mobile PAYG for many years and roaming was activated for free a long time ago. I assume the £250 is to stop you running off with the phone if its a new contract.