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Any one else receiveing phone calls from random long distance numbers lately? They hang up as soon as I answer. But everyone I have talked to on Sprint is getting the same thing happening. It's happened 4 times to me today. 3 to my wife and 3 to her cousin. And a few other people.
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Kcarpenter said:
Any one else receiveing phone calls from random long distance numbers lately? They hang up as soon as I answer. But everyone I have talked to on Sprint is getting the same thing happening. It's happened 4 times to me today. 3 to my wife and 3 to her cousin. And a few other people.
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uhhh, pay your bills dude..
haha jk
I havent gotten any calls like that but I have gotten some weird ass texts about reply for this or that, shady spammers
Kcarpenter said:
Any one else receiveing phone calls from random long distance numbers lately? They hang up as soon as I answer. But everyone I have talked to on Sprint is getting the same thing happening. It's happened 4 times to me today. 3 to my wife and 3 to her cousin. And a few other people.
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Yeah I was getting that for about a month from two numbers then i put them on straight to voicemail. I think sprint sells our numbers to telemarketers
thatguythatdid said:
Yeah I was getting that for about a month from two numbers then i put them on straight to voicemail. I think sprint sells our numbers to telemarketers
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I actually think they sell our numbers too. For about 3 months I was getting calls from debt collectors asking for someone named "Laurie Wheeler", who I obviously am not. They kept calling no matter what I said to them (I even got so PO'd that I started swearing at them), so eventually I just asked Sprint to change my number. I haven't had any weirdass calls since.
I've not received any strange calls...LOL. You guys are wrongly paranoid about Sprint IMO.
My advice to you is to be cautious when including your phone number on any promotion, advertisement or to any company that may resell your information.
I had to opt out of solicitation recently when signing up electricity and gas for my house.. WTH?
A couple years ago they started allowing you to add your cell phone to the federal no call list. www.donotcall.gov I also have found that the call/hangup is very common from Capital One if you have an account with them. Just type the number into google and it will sometimes tell you who it is.
Its very common to get recycled numbers. I found this out when i was using prepaid services for a long time. Tmobile is notorious for this and sprint is as well. I would every now get a call asking for the same person from debt collectors. Call sprint and ask if your number is recycled from a overdue or past account.
Sprint likes to give out numbers before the mandatory 1 year holding period that is required after a phone number has been deactivated. When this happens, if the person before you is in serious debt and you get their number, the collectors will call you, call you and call you and will not stop, even if you tell them you will be contacting your lawyer for phone harassment because the person they're looking for is not YOU.
I kept getting calls from the same debt collection agency. They were looking for "Michael Vampas".
Most I ever got were a few spam texts saying that I should reply to get free something or another for 9.99 a month. I just ignored the texts and it stopped.
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Simple enough lol.
I normally have had excellent CS from Sprint, both over the phone, online, and in store, but today I had a flat out horrific chat experience online with them.
The chick knew nothing. I mean NOTHING. She told me to keep checking for updates after I told her I was on the newest update and gave her my version number (1.47.651.1 of course). Then, she lied to me about there not being any 4G coverage in the heart of downtown St. Louis!
I told her the map showed coverage and that my buddy's phone right next to me got 4G while mine didn't (of course it didn't, it has no certs ) and she said that there is no coverage there. The ZIP is 63102 by the way.
Then I told her again that my phone had service there before the update and that my buddy's did right then, and she said some jibberish then closed the chat.
Here's the worst part of the chat:
07/04/2010 04:48:11PM Jesse C: "63102"
07/04/2010 04:48:19PM Agent (Grace S.): "Ok, thank you."
07/04/2010 04:49:05PM Agent (Grace S.): "I am sorry to say that this area is not under the 4g network."
07/04/2010 04:49:26PM Jesse C: "The map shows that it is"
07/04/2010 04:50:33PM Agent (Grace S.): "I have checked with the help of required tool , the are under 63102 do not have the 4g coverage."
07/04/2010 04:51:05PM Jesse C: "I'm looking at the coverage map right now that says it does. My friends phone who was right next to me got 4G service"
07/04/2010 04:51:20PM Agent (Grace S.): "Ok."
07/04/2010 04:52:35PM Agent (Grace S.): "I understand that ."
07/04/2010 04:52:52PM Agent (Grace S.): "I have checked the basic ."
07/04/2010 04:53:33PM Agent (Grace S.): "Due to the technical nature of your concern please contact our technical support to resolve this issue."
07/04/2010 04:53:52PM Agent (Grace S.): "You can contact them at 1-888-211-4727"
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What the f*ck does "I have checked the basic ." even mean!?
Jeez Sprint, I was proud of your CS before this. This is just sad.
Anyways, please share your worst experience here.
Regards,
Jesse C.
P.S. Look up the 63102 zip on Sprints coverage maps. It's blanketed by 4G.
Thats pretty bad. I have only had one problem so far with Sprint CS, though I have only called a few times as I just switched to Sprint for the Evo. I called CS a couple days after I got the phone activated, and told the rep that I wanted to add discounts to my account, either school or work. She told me that id get a 13% discount with work, and that SHE would apply it to my account, and that it would be on my on the bill after next, and to not worry about it. She was a pretty nice lady though.
I called back a week later, and asked the progress of it and if it was in the system. This lady said there was no record of me even calling, and there were no notes..
After 3 calls and 3 stores (got the run around) I finally managed to got somebody that would send me the damn replacement phones.
However, she talked like a robot.
After every single sentence she would said: "We apologize for any inconvenience we may cause you, thank you for waiting" Never even put me on hold, just said that after she would say something else.
She also asked me 3 times "How is your day today?" And all 3 times I replied by saying "Oh, it's going pretty good, just got done with a golf tourney"
Those are just two of the things she said exactly the same multiple times while I was on the phone. It was kind of creepy how she seemed not to remember that she had already asked me the same **** several times already and how it was always word for word.
oOflyeyesOo said:
I called back a week later, and asked the progress of it and if it was in the system. This lady said there was no record of me even calling, and there were no notes..
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That would be a pain in the neck. I've had similar things happen with AT&T though.
They had the worst in store people ever (rude, hateful, and just plain ignorant of there being anything besides the iPhone) and over the phone wasn't much better. At one point I called to add the $20 unlimited texting plan to one line of the family plan, and she kept insisting that I add the $30 unlimited plan for the whole account. I turned her down 3 times, and she still added it. I had to call back and have it changed.
^^ Those things make me happy I switched.
BTW: @oOflyeyesOo I noticed you're in St. Louis too, whereabouts you at? What kinda speeds do you pick up on 4G?
EDIT: @hrshycro Ha yeah that sounds pretty creepy. My in-store Sprint rep was really full of himself lol but hell he was funny. He would mess with all the customers though, which could be annoying if you aren't the joking type. He messed with an old lady about picking out a red phone, which I thought was a little over the line, but otherwise he was pretty good.
Everytime I call I get someone in the philippines. I'm assuming that country because at&t has call centers there. I always get someone who doesn't know what they are doing and always get different answers. I just hit my 30 day period today and I need to swap my EVOs and RS tells me that they will swap it after the 30 days. All I know is that they better or else someone is going to get earth slammed.
Sent from my Supersonic
I've actually had good experiences so far with Sprint. All of the talk I've heard about the service and the customer service have been proven wrong. I got my Evo and my girlfriend's Evo by walking in.
gqstatus0685 said:
Everytime I call I get someone in the philippines. I'm assuming that country because at&t has call centers there. I always get someone who doesn't know what they are doing and always get different answers. I just hit my 30 day period today and I need to swap my EVOs and RS tells me that they will swap it after the 30 days. All I know is that they better or else someone is going to get earth slammed.
Sent from my Supersonic
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My 30 days is up too, so they batter refund me money whenever I get the replacement mailer to send them back in and they get them...
Usually, I have had great customer service. The only problems are when they want to test my cell remotely, and they ask me to call from a land line. And I don't have a land line. So the test cannot be performed, and I have to go to the Sprint store. They assume you have a land line at home, which fewer people have each day.
I have been with them over 10 years.
Whenever I bug them about a fee or something, they give me credit. One day I even took my Blackberry, and they simple replaced it for a new one. I had no insurance and the BB was 6 months old.
baiatul said:
Usually, I have had great customer service. The only problems are when they want to test my cell remotely, and they ask me to call from a land line. And I don't have a land line. So the test cannot be performed, and I have to go to the Sprint store. They assume you have a land line at home, which fewer people have each day.
I have been with them over 10 years.
Whenever I bug them about a fee or something, they give me credit. One day I even took my Blackberry, and they simple replaced it for a new one. I had no insurance and the BB was 6 months old.
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That's awesome! Other than what happened today, I've actually typically had really great experiences with them in store & online, so I'm hoping this is just a one time thing lol.
It's nice to hear that most people have had no issues.
Well, I remembered another problem.
I found a Sprint cell phone in the snow. I called *2 and I told them, I found a cell phone.
They told me what was my cell number. I said, well, I don't know, I just found it and I would like you to call the owner at home, or send him an email.
They insisted that I should give them my name, which I did, and they told me that it does not match the name on the cell phone.
I replied that of course, because it was a Sprint cell phone I found in the snow. Somebody dropped it.
They told me there was nothing they could do about it.
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Eventually the cell phone's battery died, but it happened to be just like my cell phone, so I put in my battery and waited for the call, she called...and then I met this nice Japanese girl at a corner that insisted that I take like 50 bucks. I didn't.
But really, customer representatives are like robots. When there is something unexpected, they have no clue about what to do. And I was disappointed that if I lose my cell, and somebody calls Sprint, they cannot do anything about it.
(they may be lazy.)
baiatul said:
Well, I remembered another problem.
I found a Sprint cell phone in the snow. I called *2 and I told them, I found a cell phone.
They told me what was my cell number. I said, well, I don't know, I just found it and I would like you to call the owner at home, or send him an email.
They insisted that I should give them my name, which I did, and they told me that it does not match the name on the cell phone.
I replied that of course, because it was a Sprint cell phone I found in the snow. Somebody dropped it.
They told me there was nothing they could do about it.
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Eventually the cell phone's battery died, but it happened to be just like my cell phone, so I put in my battery and waited for the call, she called...and then I met this nice Japanese girl at a corner that insisted that I take like 50 bucks. I didn't.
But really, customer representatives are like robots. When there is something unexpected, they have no clue about what to do. And I was disappointed that if I lose my cell, and somebody calls Sprint, they cannot do anything about it.
(they may be lazy.)
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Yeah, that was my problem, they're just robots; they talk like robots and do like robots, and nothing else. Actually made me wonder if they only knew a few english words.
Hrshycro said:
Yeah, that was my problem, they're just robots; they talk like robots and do like robots, and nothing else. Actually made me wonder if they only knew a few english words.
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It really wouldn't surprise me if they only knew enough to get through basic convos. Most of my Sprint CS calls were with American sounding people (or people that spoke excellent English one way or another) but we've all had those "me no speaky" types if you'll forgive the stereotype
That chat rep I spoke to sure seemed to stumble through the language. It could have almost been machine translated from any language better.
Sprint sent me a touch pro 2 replacement after mine killed itself. Half of the keys wouldn't work so I called sprint up to tell them they sent me a broken phone. They told me to take it to the nearest corporate sprint store which is about 45 minutes away. So I get there and explain the situation and their response was "Nope, can't fix it". At this point i was pissed. So i went home and called sprint again. This time, my mother talked to the service rep. She yelled at the damn rep and they said they would send me a brand new phone. When the new one got here. There were big blue spots all over the inside of the screen. I just bought a palm pre and kept the replacement as a back up.
Sprint has been good to me...at least better than AT&T was.
my mom has been a sprint customer for like 13 years and whenever she talks to sprint cs reps it's over the phone... and whenever she uses up her minutes and her bill is high, she just calls and they'll cut it. but of course when i get my evo the treatment changes all of a sudden. the first time i called sprint it was bcuz my evo was bricked, so they said take it to bestbuy cuz we can't do anything for you. that conversation lasted literally 1 minute bcuz the girl didn't know what she was doing and she told me to take out the battery wait 2 days and then try to turn the phone on. i told her that this wasn't going to solve anything so she yelled goodbye and hung up
Geez. Do you guys expect the customer representatives to know every knicks and knacks of this phone? It's not they're fault they're given scripts and are under tight restrictions as to what they can do and say. Sure they may be seem robotic, but can't blame them. All customer representatives who just talks on the phone the whole will eventually sound like one.
Just saying that you guys are being a little harsh towards them. I would very much rather talk to them than actual robots.. er automated systems.
From the HTC Evo!!
BTW: @oOflyeyesOo I noticed you're in St. Louis too, whereabouts you at? What kinda speeds do you pick up on 4G?
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I live in the Ballwin area, near chesterfield. I get a 4G signal here, but its very weak signal, I never get any bars. Yesterday I was getting a bit better speeds when running speedtests. I was getting 2500-3000 down, and only 150 up... But a week before I was constantly getting speed tests that were in the hundreds, so atleast its getting a little better. Its still iffy though, I still don't get a constant connection, as when I try to download torrents, it might get to 150kb/s, but then drops back down fast, then slowly goes up again and back down, never constant.
oOflyeyesOo said:
I live in the Ballwin area, near chesterfield. I get a 4G signal here, but its very weak signal, I never get any bars. Yesterday I was getting a bit better speeds when running speedtests. I was getting 2500-3000 down, and only 150 up... But a week before I was constantly getting speed tests that were in the hundreds, so atleast its getting a little better. Its still iffy though, I still don't get a constant connection, as when I try to download torrents, it might get to 150kb/s, but then drops back down fast, then slowly goes up again and back down, never constant.
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Hey at least you get 4G! I'm down around Festus and we aren't on the list until Sprint is scheduled to upgrade the surrounding St. Louis areas until next May! Haha
Its nice to see those speeds. Before I screwed up my 4G the highest I ever hit was 2500, with most of them being about 1500-2000, speeds I can hit on 3G here.
Also, my torrents are always fluctuating like that over my 3G connection, its kind of a bummer lol
brennod10 said:
my mom has been a sprint customer for like 13 years and whenever she talks to sprint cs reps it's over the phone... and whenever she uses up her minutes and her bill is high, she just calls and they'll cut it. but of course when i get my evo the treatment changes all of a sudden. the first time i called sprint it was bcuz my evo was bricked, so they said take it to bestbuy cuz we can't do anything for you. that conversation lasted literally 1 minute bcuz the girl didn't know what she was doing and she told me to take out the battery wait 2 days and then try to turn the phone on. i told her that this wasn't going to solve anything so she yelled goodbye and hung up
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the cs rep Hung up on you, Damn homie
Sent from my PC36100 using XDA App
JUST2SUAVE said:
the cs rep Hung up on you, Damn homie
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I honestly can't tell if that is sarcasm or not LOL!
I went to the store the other day to get my phone replaced because the power button is lower then what it should be making it difficult to turn on. The store where I originally bought it from ( a corporate store) said they would but I was moving so I didn't have time. So anyways I tried to get it replaced and some b*tch said it was a cosmetic defect and not a functionality issue. So she would not replace it. I eminently called Sprint cs and they said it would be replaced but the store would still not do it. On top of that cs said that the evo could only be replaced in store. I will only be within my 30 days for a few more days. BS I guess I have to get it from my original store.
sent from my Evo beast
Well its back up right now (i think) i dont have any one to call right now but the network was down until 20:45~20:50 CST in SE WI. my friend called me on a land-line and told me he was trying to call me. The data on my phone worked the hole time. But 99.9% of out going calls failed and 100% incoming calls failed 100% SMS fail!!!!! I did get two calls to go threw to a AT&T land-line
NOW HEARS THE PROBLEM (SPRINT CAN YOU HEAR ME!) why cant Sprint have emailed us all i understand ith happens and stuff brakes & goes down BUT WHY THE HELL couldn't they of EMAILED us all to let us know that people would not be able to get a hold of us with are SPRINT PHONES!!!!!!
Check the "No data 3G" & the other problem you had on the poll if your data & voice/sms was down.
So lets hears it how many people had no Voice/SMS today? And it would be nice to put your State/City or the Area your in.
Thanks i just kinda want to see the numbers
I'm so ready to go back to Verizon 6 years with them & never a problem (but i REALLY like my Epic :-/ )
http://community.sprint.com/baw/thr...95.app6jive2?start=15&tstart=0&reqsorting=dec
Channel 4 WTMJ in Milwaukee
http://www.todaystmj4.com/news/local/107618403.html
WOW i guess theirs no one on hear from Wisconsin, Any how i got a free mouth from them They still suck and i am pissed they did not even email us about it and i may still just dump them and go with. U.S. Cell or back to Verizon
Sorry for your troubles. It's odd, even in the nationwide Sprint outages, I never had any issues. I must be in the one area where things don't break.
EDIT: Not in WI, just sayin'.
k0nane said:
Sorry for your troubles. It's odd, even in the nationwide Sprint outages, I never had any issues. I must be in the one area where things don't break.
EDIT: Not in WI, just sayin'.
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Well most of the time all the traffic works grate at your Location lol
zman519 said:
Well most of the time all the traffic works grate at your Location lol
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I don't follow.
127.0.0.1 loopback ;-)
Roam Control is the fix. Force your phone off the sprint network.
Humm I would have got the app if I had known about it on Friday :-/ but now that its back up idk if I really need it.
So I take it your a fan of the app, has it saved ur phone calls when sprint went down before?
I use roam control while I am at work since I only get 1 bar to nothing while there if I am on sprint but if I switch to roaming I have full signal. Also helps out a lot with battery too. If I leave it on auto I leave work with 20% left and that's with out using my phone. If I switch to roaming I usually leave with a lot more left.
Sent from my SPH-D700 using XDA App
Cool sounds like that would help my battery when my ohone is sitting on my main PC desk. Its always going back andforth. I know there's. A ton of USB ports there but why plug it in every time iam using my computer.
P.S. its the $3.99 app in the markit ?
I had no issues at all (or any other time, really, except maybe once, and that issue was specific to the Hero). I'm not in SE WI, I'm up near Green Bay. Though looking at the link to the Sprint site it looks like I would have been affected as well. But I had no issues at all. And frankly, even if it was down, I didn't notice.
And I don't really see what you're getting so upset about to be honest. Yeah, it sucks when stuff goes down, but I think the "I"M GOING BACK TO VERIZON" statement was a little extreme. Have you had other problems with Sprint? All in all, it was down for what, 10 minutes? That's nothing. The longest I ever had an issue was back when I still used the stock ROM on my hero, and MMS wasn't working for a few weeks. Honestly, though, what good would them sending an email have done? That late in the evening, most people are eating, or out doing whatever (bars, partying, etc), not checking their email, so by the time most people got the email, the issue would already have been resolved. And they did put out a tweet from @sprint, their official account : http://twitter.com/sprint. Sure, it's not really a channel most people follow, and probably one of the last places people would expect to look, but the point is that they acknowledged the issue. And it looks like the whole 10 minutes you were affected was actually far less than others, I read some users stating that the outage lasted all day.
Basically, what I'm saying is that I've had a solid experience with Sprint the last 3 years or so, I'm not going to switch carriers just because of something like this. They've always been super nice about giving me credits for all sorts of things, ringtones/games that I couldn't transfer from one phone to another, and a few other issues. I feel like their customer service has always been top notch for me, and one day of not being able to talk/text is really no big deal for me.
zman519 said:
Cool sounds like that would help my battery when my ohone is sitting on my main PC desk. Its always going back andforth. I know there's. A ton of USB ports there but why plug it in every time iam using my computer.
P.S. its the $3.99 app in the markit ?
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Yeah it is the one in the market for $3.99. Just make sure you plan is set up for roaming otherwise you might end up with charges you didnt plan on. Especially when it comes to data roaming.
SirRipo said:
I had no issues at all (or any other time, really, except maybe once, and that issue was specific to the Hero). I'm not in SE WI, I'm up near Green Bay. Though looking at the link to the Sprint site it looks like I would have been affected as well. But I had no issues at all. And frankly, even if it was down, I didn't notice.
And I don't really see what you're getting so upset about to be honest. Yeah, it sucks when stuff goes down, but I think the "I"M GOING BACK TO VERIZON" statement was a little extreme. Have you had other problems with Sprint? All in all, it was down for what, 10 minutes? That's nothing. The longest I ever had an issue was back when I still used the stock ROM on my hero, and MMS wasn't working for a few weeks. Honestly, though, what good would them sending an email have done? That late in the evening, most people are eating, or out doing whatever (bars, partying, etc), not checking their email, so by the time most people got the email, the issue would already have been resolved. And they did put out a tweet from @sprint, their official account : http://twitter.com/sprint. Sure, it's not really a channel most people follow, and probably one of the last places people would expect to look, but the point is that they acknowledged the issue. And it looks like the whole 10 minutes you were affected was actually far less than others, I read some users stating that the outage lasted all day.
Basically, what I'm saying is that I've had a solid experience with Sprint the last 3 years or so, I'm not going to switch carriers just because of something like this. They've always been super nice about giving me credits for all sorts of things, ringtones/games that I couldn't transfer from one phone to another, and a few other issues. I feel like their customer service has always been top notch for me, and one day of not being able to talk/text is really no big deal for me.
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I see your points, But it was down for hours on a Friday NOT 10 minutes & the 3G was still up so i would have seen said email. This has not been Totally fixed yet Visual Voicemail is down right now. You can leave me a vmail & i will get it if i dial 1 on the phone but theirs no notification that you have x number of vmails
So if your phone is having voice mail problems its most likely NOT your phone and its still sprint having problems. One sprint tech told me it was the hole U.S. and another tech said it was still from Fridays (SE WI) problem & that they are still working to fix it
SirRipo your right its not really getting that upset about its just a phone
For me I have everything to complain about when it comes to Sprint service. This outage that just happened on friday night really set me over the top. The only thing that I'm happy about is the fact that it affected lots of people and not just people in my "neighborhood". I live in South Milwaukee, WI and there is a tower somewhere near my house that FAILS at least 3 to 4 times a year. And when it fails I'm not saying hours of service lost, I'm talking DAYS!!! Every time it happens I call Sprint and they do a test on the towers in my area and I hear the same reply out of their mouths when they figure out the problem, they say, "wow, now that's not a good thing" Well if it's not a good thing then why does it continue to happen every 3 months or so. And the sucky thing about it is the fact it usually happens for the entire weekend. At first I thought that was happening all over again, but this issue was different and affected lots of people. So I guess my question is if this happens again, which I know it will from the track record, do you think I would be able to opt out of my contract without having to pay a termination fee? Sprint says that it's up to the customer service rep that handles my termination of service call whether or not I would be charged a fee or not. The way I see it is if the service continues to fail where I live for days on end why should I have to pay a fee? I know that T-Mobile has 4G up and running here in Milwaukee with the HSPA+ and Sprint doesn't have 4G here at all, and who knows now long it's going to take them to get it. Sprint in my area either works, and works very well, or it's just not there at all, there is no in between.
jaygraffix Thats BS!
i was with sprint years back & i was never happy with them then but i thought that maybe things have changed. I have some time in my 30 days left to dump there ass, I just thought the price was right. (and i love the Epic) But after this BS and hearing jaygraffix problems in a city just a little south of me that i'am in all the time i just may have to move on to there competition.
The fact is sprint nextel is a multi billion dollar corporation and its not going to hit there bottom line to completely replace the tower by jaygraffix house! And i should not have to talk with 6 sprint reps about the VVM not working today & have the finale rep offer me a hole $8.00 credit when the Tech support rep i was talking to before OFFERED ME $25.00 WTF and because i wanted to talk with a CS manager (and did) he only gives me the $8 WTF! less than the guy i was talking to before him! NOW TELL ME YOU WOULD NOT BE PISSED AFTER THAT HAPPENED TO YOU
Maybe if every one in SE WI would dump them all on the same day they would take a hint! (fees & all be DAMED) When i started this tread i was really hoping to see 1000's of hits on the poll but i guess there are just not that many people on this forum from around my area. I Totally see now why Verizon costs what it does.
Fellow Sprint and Epic users!
I would like to post this warning to everyone who uses Sprint.
Recently I have received couple text messages from five digit numbers (25870 and 77050) which looked totally like SPAM. I blocked them through iMr.Number Android application and did not think much of it.
Yesterday I got a bill from Sprint which was more than my usual amount. To my surprise I found those numbers as a subscriptions for $9.99 a pop. I immediately call Sprint and they told me that I did not requested blocking of the text messages that can cost me money and that since I did not replay to those messages with stop request I've been subscribed to them.
I requested immediate blocking of all messages and had those charges taken off my bill.
So, based on my experience I would strongly encourage everyone to call Sprint and place a request to block all text messages that can cost you money.
You've been warned!
Thanks for the heads up. I had an issue like that last year.
Sent from my MIUI powered Nexus S 4g using XDA Premium App
I had this issue too, the only down side is you can't send texts to those numbers either (the taco bell Galaxy Tab giveaway was the only time i've ever tried)
Esteway.619 said:
Thanks for the heads up. I had an issue like that last year.
Sent from my MIUI powered Nexus S 4g using XDA Premium App
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Yup me too. I was just paying my bill and not looking at it. They got me for 4 months
Sent from my SPH-D700 using xda premium
Those spammers are sneaky. We got our son a cheap Nokia on our family plan six or so years ago. The spammers figured out that those things had something like an 80-character text message limit, so they'd send the initial message with the unsubscribe information past 80 characters. I wouldn't have believed if if I hadn't seen one of the messages for myself. We got a premium messaging block on the number and while Sprint reversed some of the charges, we had to go directly to some of the companies to get our money back. I had to threaten to go to the state Attorney General to get one of them to cough up. Turns out that particular company was under investigation by multiple state AG offices for that sort of sneaky behavior.
So yes, you have to be diligent on these things.
(And yes, the kid DID need a phone, and he was very responsible with it.)
This is why whenever I get a spamtxt at the soonest chance I go to Sprint's site and block the number. Luckily it's only happened a few times. However what the OP says is BS on Sprint's part because txt services should (can?) only be opt in. If the spammer never gets a reply to opt in then it should not be considered a legit service charge, period.
And ALWAYS look at your bill. Since I have no overages it's always around the same amount but I still look at it. When it changes, like when TEP went up by a buck recently, I looked very closely.
Idk how buti got one the other da saing my crush had a meassage for me... and I replied sop like it said... but idk how they got my #.
deano0714 said:
Idk how buti got one the other da saing my crush had a meassage for me... and I replied sop like it said... but idk how they got my #.
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They run random number generators among other tactics. It costs next to nothing.
**** the companies, this is sprints fault, they are the ones billing you, its not legal for someone to send you something and force you to cancel to not get billed
Is there any third party confirmation of this sort of thing happening? I have to admit the whole story sounds a little suspect. I've never heard of opt out texting scams that automatically charge your bill (and carriers can't just disable text based transactions either--or you wouldn't have seen things like the big red cross donation campaign).
Forum threads are a great place to read anecdotal stories, but if this was for real, there ought to exist a report on it somewhere. If not, honestly I'm leaning more toward operator error.
My wife actually dealt with this via American Eagle they started automatically sending her text messages for discounts that we were billed for by sprint. We don't really know what she did other than order online to start the service. Sprint did refund the charges but warned that if it happened again they wouldn't waive them again.
sent from "The Other Woman"
I've team into similar ****. Mine was opposite where I replied stop but they told sprint I signed up. Sprint had the balls to call me a liar. They did evetually refund me when I told them to prove it.
josidhe said:
Is there any third party confirmation of this sort of thing happening? I have to admit the whole story sounds a little suspect. I've never heard of opt out texting scams that automatically charge your bill (and carriers can't just disable text based transactions either--or you wouldn't have seen things like the big red cross donation campaign).
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As I said on the previous page, it happened to my son. As I said, this was a few years ago, but this was about the time that newer phones went to 120 and 140 character text messaging capabilities and older ones still had 80. So they'd craft their messages so the message telling the recipient to text "stop" back to opt out appeared past that 80 character limit.
These days they rely on people to delete messages from people not in their contact list. And even in these days anyone can leave YOUR cell phone number on a signup page and you'll find yourself subscribed to something. This is one other other things that happened to my son. He was very careful about giving out his number, but someone got hold of a phone belonging to one of his friends and thought it would be funny to sign the guys friends up for that crap.
Ah, for the days of prank pizza deliveries and Playboy subscriptions...
Sprint can block text messages that can cost you, BUT YOU HAVE TO CALL THEM AND ASK TO DO IT. They do not block it by default because they think we want this feature. It will take a 30 min of you time but might save you a few bucks (sounds like Geico commercial ).
Basically, my Evo had finally came to an end after heating up multiple times and basically frying the processor etc. So, what did I do? Just like anyone that has a full upgrade and has seen the Evo4GLTE and Samsung Galaxy SIII commercials. I went to Sprint in search of my new S3. I traded my OGEVO and got $60 towards my bill on the new phone. Got home, everything was perfecto! Went to sleep, worked all the next day. I get a call from my friend asking if I had talked to my uncle. I said no, why? He said, someone tried to call my grandmother, pretended to be me and told her I along with my girlfriend and my best friend got arrested in Cancun Mexico... Asked for $4100 wire transfer immediately.
Basically long story short, the day after I traded in my Evo is when this happened, a Hispanic man helped me, my family said it was a hispanic man trying to sound like me. Does it sound like the Sprint guy to anyone else? I mean, I didn't erase anything on my phone, as I should have. There were only two people I text, and the only two people in my SMS box were the two people he said I got arrested with... My grandmother in my phone is under "Nan" so its obvious that's my grandmother. I put two and two together and basically came up with this odd hunch that its the Sprint guy who is trying to scam my family. My mother filed a police report but haven't gotten a phone call from the detectives... & assuming the detectives don't have time to worry about this. I have no other choices, but to be SOL.
Leave your comments and feedback's please. I am just curious to understand what others think about this problem I am trying to deal with.
I think..uh...I don't. I got bored halfway through the story
I believe it was him what a coinsidence that the people u had on your phone were the two people he named. Id go to the store and complain about it.
Sent from my PC36100 using xda premium
sasquatchotragavaca said:
I believe it was him what a coinsidence that the people u had on your phone were the two people he named. Id go to the store and complain about it.
Sent from my PC36100 using xda premium
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It was most certainly that person, because here are the rules sprint has with turning in old phones
Sprint's policy is to erase user data from all mobile devices collected through the company's takeback programs before they are reused.
Either two things happened
A) Sprint resold that phone the same day without erasing the data which holds them accountable
B) That person you turned it into was behind the scam and stole the information and re-used it ( I hope you had his name)
C) Even if that person had nothing to do with it, this incident occurred after handing the phones to sprint, so they could be responsible.
You need to GET BACK TO THE STORE ASAP and talk to the manager about this, and tell them to contact the authorities and open up an investigation. DO NOT WAIT
That is one bizarre chain of events! :screwy:
Yeah I know. I need to go back up there tomorrow after work. It was Monday of this week that I got the phone. Tuesday when I got off work is when thIs happened. I hope I'm not too late. Yes I remember his name, Edgar! It's all his fault!
Sent from my nice white GLXYS3
Nickitt said:
Yeah I know. I need to go back up there tomorrow after work. It was Monday of this week that I got the phone. Tuesday when I got off work is when thIs happened. I hope I'm not too late. Yes I remember his name, Edgar! It's all his fault!
Sent from my nice white GLXYS3
Click to expand...
Click to collapse
One more tip, DONT CONFRONT HIM YOURSELF!
Goto the manager and explain everything, then he will confront him
Its not too late, this guys an idiot its so easy to track his wire transfer, hes headed straight to jail!
Also if you can take your grandmother, maybe she can hear his voice and confirm its him on the scene.
Wow what a crazy story. It doesn't surprise me one bit.
I had a interesting one myself. I had to calk sprint one day an talked to a rep in Chicago.
We upgraded our rate plan which went very smooth. But my wife, usually pays pretty close attention to our bills happened to look at the account 2 days later. The rep I spoke with had activated 2 extra lines that day and sent them to herself.
It was such a HUGE ordeal to contest the new lines. But when I threatened legal responsibility for the actions taken by them, they removed them.
Do not be afraid of telling them you will take legal actions against them. I ended up completely getting out of my contract and now I'm with boost. Obviously same company but I couldn't beat their service in my area. Plus a hell of a lot cheaper bills.
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That's crazy bro, that happens a lot sadly.. not with sprint reps but with scam artist
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Something similar happened in the Atalnta area as well so could be coincidence......
An 80-year-old woman in unincorporated Stone Mountain reported to DeKalb County police that she was scammed out of $6,500 last week.
The victim told police that on Feb. 17 around 12 p.m. she received a call from the suspect, identifying himself as Robert Wells, who said he was with the American Embassy in Barcelona, Spain.
According to the report, the victim told police that the suspect said her grandson had been in an accident and that he had some unpaid medical bills that needed to paid before he could return to the United States.
The woman told police that the suspect transferred her to the grandson; it was later determined that someone was posing as her grandson, according to the report.
http://stonemountain.patch.com/arti...etting-duped-out-of-6-500-in-scam?logout=true