Database Users

Touch HD: Vista bluetooth driver issue

Hi,
Having my HD since a week, I am doing synchronisation with windows mobile on vista x64.
Everything is fine using the usb data cable but not using bluetooth.
The HD is recognized as I can see HTC50 but as soon vista starts, I am requested to provide a driver that I have found nowhere.
If I go in the vista device control panel, there is a bluetooth device not working properly as no driver available.
Contacted the HTC hotline, they told me they will call me back within 48 hours.
It was 5 days ago...
Anyone having the same problem or a solution?

Friend of mine with Vista64bit also had problems, and bought Bluesoleil 64bit for better profile support. You can testdrive it with 2mb limit.
http://dontknowme.at/http://www.bluesoleil.com/

Thanks Lucas but for me it is the job of HTC to have a smooth integration within an OS like vista.
If not I will sell this device and go for an iphone.

UP :-(
Hi,
Having my HD since a week, I am doing synchronisation with windows mobile on vista x64.
Everything is fine using the usb data cable but not using bluetooth.
The HD is recognized as I can see HTC50 but as soon vista starts, I am requested to provide a driver that I have found nowhere.
If I go in the vista device control panel, there is a bluetooth device not working properly as no driver available.
Contacted the HTC hotline, they told me they will call me back within 48 hours.
It was 5 days ago...
Anyone having the same problem or a solution?

feratk said:
Thanks Lucas but for me it is the job of HTC to have a smooth integration within an OS like vista.
If not I will sell this device and go for an iphone.
Click to expand...
Click to collapse
The problem is probably the driver on windows vista, so switching to another phone will not help much. Besides..."smooth integration within an OS like vista" and "iphone" you have got to be joking!!!

Up
Please guys,
Could someone tells me he succeeds to synchronise the touch hd with a vista x64 through bluetooth?
The HTC support finally called me back asking to reinstall windows mobile 6.1 vista x64 but didn't work...

AFAIK this will not work with Vista. At least not with the Vista bluetooth stack.
I have the same problem you describe with my Wizard and my Diamond.
After switching to the Widcomm bluetooth stack I remember being able to synchronize my phones over BT.
I don't know exactly where the problem lies and if only HTC is to blame here.
I'm sorry, I can't give you a solution here.
Still, if you like to give it a try, go to
http://update.broadcom.com/BTWUpdate/downloads/btwinitialupdate.exe
Regards
K_Hismoom

I sync my Hermes with my Vista 64bit.
But I don't know wich BT-Stack is installed.
My laptop is an Asus V1S.

HTC customer support line
Dont hold your breath waiting for them to get back to you, i waited two months to get a reply email asking me to call their helpline.
Absolutely useless!!!!!!!

yeah, same problem at my side......
I'm using IBM T61p, and the update from broadcom site doesnt work......

Yesterday I have come across something interesting.
I had to hard-reset my device and afterwards it would not be recognized in Windows Mobile Device Center when connecting via USB cable. I heard the sound from the Device Manager, so Vista knew the device was connected, but it wouldn't show up in WMDC.
So I reinstalled WMDC, but still no luck.
But - and here comes - I was able to pair my HD over bluetooth with my PC and Vista installed the bluetooth drivers for the phone! I am now able to synchronize over bluetooth!
Sadly synchronizing over USB cable does not work any more.
For all of you having trouble with WMDC and bluetooth, try reinstalling WMDC 6.1, maybe this helps.
Regards
K_Hismoom

I too could never get a connection initiated from WMDC to the HD, with standard Vista Bluetooth. Pairing the the Vista desktop pc with the HD never was a problem, but Activesync. Then I tried to start the sync from the HD - and it worked.
Go the the Settings tab in TouchFlo3D, and use the first tab "Sync data" (Daten synchronisieren in German), and the HD connected itself to the WMDC, via the Hama Nano bluetooth dongle using standard Vista drivers. Give it a try!

OK, finally I got it work successfully.
The way to connect HD with PC, have to from HD to PC, can't from PC to HD.
I'm doing steps as follow:
1. set your PC's bluetooth as discoverable.
2. at HD side, search PC with bluetooth
3. after that, pair HD with PC
4. open your active sync on the HD, and select connect with bluetooth
5. after connected, everything works
Now I can explore my HD on my PC, everything is OK.

I have the same issue. I keep getting a message on my vista pc that Windows cannot install the device driver for a bluetooth peripheral.....very annoying!!

i also have this problem (vista cant find drivers). i'm trying to get the beta sideshow app workinng.
any help would be great.
thanks

Touch HD driver problem
I am having some bluetooth problems too but not exactly as you describe. I have a Touch HD and have it syncing over bluetooth with my Lenovo laptop (Vista32) and my PC (Vista64) fine. However, everytime I connet the phone, Windows tries to install drivers for it but can't find them. The drivers seem to be bluetooth related because if I go into Bluetooth Devices and click the Touch HD and search services, either nothing is listed or sometimes just "telephony". So I can't use any of my phones bluetooth profiles like internet sharing.
I have a weird feeling that it has something to do with the Touch HD Hotfixes that HTC has released recently.
Has anyone out there been able to fix the issue?????

luketoms, I have exactly the same problem as yours with my HTC Touch Pro and vista x64. This related to bluetooth driver in my point of view.
I haven't found any solution for that.
Has anyone a clue ?
Thx

I share your problem too, luketoms & gbouille. Espescially annoying, since I have connected my HD before sucessfully, with Vista locating the right drivers from Windows Update, displaying it as a HTC Touch HD T8282. Independent from WMDC.
Now, it seems my HD and laptop are no longer friends.

Does it say 'Missing bluetooth peripheral device'? If it does, right click on the device for properties. Click on update driver OR
Go to device manager, you'll see an unknown device named bluetooth peripheral device. Double click it to open its properties
Click 're-install driver' on the second tab.
Click Browse my computer for driver software' button
Click 'Let me pick from a list of device drivers on my computer'
There may be a list asking for device type, select 'bluetooth radios'
On the next page there will be a list of company names on the left side and a list of drivers on the right. In the company list choose 'Microsoft Corporation' ... not 'Microsoft'. Confirm selection is microsoft corporation.
On the drivers list there may be one or more driver versions for the mobile phone, select a newer version.
Click next, and ignore any warnings and keep pressing next
Then it shows successfully installed drivers

phabreel : it does indeed! Thankyou. Still, windows will not recognize the HD as a PAN compatible device when searching for it through the bluetooth wizard. And it has done just that before!

xv6900 Wont connect via bluetooth

Hey all,
I dont know if this has been asked yet or not but how can i connect my phone to my laptop through bluetooth, i already have a receiver but i cant get windows mobile device center to pick it up even though it already has a USB connection partnership. Anyone have any solutions to get it to work via bluetooth?
Other details:
My OS is Windows 7 home premium and i use Bluesoleil with my usb bluetooth adapter.

parth212 said:
Hey all,
I dont know if this has been asked yet or not but how can i connect my phone to my laptop through bluetooth, i already have a receiver but i cant get windows mobile device center to pick it up even though it already has a USB connection partnership. Anyone have any solutions to get it to work via bluetooth?
Other details:
My OS is Windows 7 home premium and i use Bluesoleil with my usb bluetooth adapter.
Click to expand...
Click to collapse
yes you can i did with WM and vista for internet sharing via bluetooth PAN, so it should work with WIN7. i dont remember how to do it (using strictly linux)

Bluetooth Peripheral Device (Other devices)

Hello.
When I plug in the HTC HD2 I got a new device in Windows 7 Ultimate - Bluetooth Peripheral Device with a yellow mark (code 28).
Windows mobile center is working.
Tested some typical actions (update drivers, uninstall, disable PAN, ...) without success.
Any idea?
Thanks.

SOLVED
Update drivers in device manager.

what make is your laptop/pc and what bluetooth stack do you have on your pc/laptop?

INFO
Sony Vaio VGX-TP3/Z (No bluetooth integrated)
External Bluetooth MSI Dongle (old)

I have exactly the same problem with my HD2 and Fujitsu Siemens Amilo with windows 7, built in bluetooth. (peripheral bluetooth device exclamation mark and error 28)
I tried the broadcom update but it wont install. I dont really know what bluetooth stack is on this laptop but I've been hunting around for a driver for a few days now but nothing seems to work.
Anyone any ideas how to get this paired succesfully?
Cheers

Try seaching ALL OF C:\ when looking for a driver
I've had the same issue, just browse for the driver yourself, and when you
can enter an location, enter c:\ and have it run for a few minutes.
For me, my comp. found the driver on my c:\ drive, even when auto-update and look for drivers on my computer failed.
Please report

Cheers. I'll give that a try tommorrow at work

Still cant get this to work.
Can anyone else help?
Cheers

Hi mates,
I had the same problem as you. But I don't think that driver is that important. But however I figured it out.
- First you have got to install the driver for your Bluetooth Device (either it's integrated or a seperate device)
- Then you go to Device Manager and double click on that yellow marked driver
- You go to Driver->Update Driver-> Browse My Computer for Driver Software-> Let me Pick From a List of Device Drivers on My Computer-> Mobile Devices->
- Then you find Microsoft Corporation and and install Windows Mobile-based Device ..... (something)
That will fix your problem...
And to activate the ActiveSync or HandFree or Stereo Sound (music playing through your PC's speakers, you go to Settings, in the righ corner Menu and then advanced. There you will have the Bluetooth Manager thingy.
You know the rest....

I have the same problem, I was following the guide above and when I chode the mobile devices there was no list of the manufacturers and the only option is to "Have a disc".
Any idea please ?

sorry misstyped - not "chode" but "chose".

lutanica said:
- Then you find Microsoft Corporation and and install Windows Mobile-based Device ..... (something)
That will fix your problem...
Click to expand...
Click to collapse
I have 5 choices under Microsoft there: Windows Smartphone 2002 and 2003, Windows PocketPC 2002 and 2003, and Microsoft USB Sync. I tried PocketPC 2003 - no luck. Tried some other ones for fun, no luck. Tried HTC as manufacturer but all the drivers there are for USB Sync.
I have a Dell E6500/Dell Wireless 370 Bluetooth Mini-card, Windows 7 Pro.
Anyone have any other ideas? At this point, I just want to sync via Bluetooth...

I have the same issue. Can't get bluetooth to work on Windows 7, 64 bit. I get the same options as the reply above.
Tried the bluetooth.zip file in this thread but the computer does not recognize the files.
Haven't found anything on the HTC-website either.

Gunnarson said:
I have the same issue. Can't get bluetooth to work on Windows 7, 64 bit. I get the same options as the reply above.
Tried the bluetooth.zip file in this thread but the computer does not recognize the files.
Haven't found anything on the HTC-website either.
Click to expand...
Click to collapse
Here's what I found: connect via bluetooth, ignore the missing driver warnings, and start the sync from ActiveSync on the phone. This seems to work for me...

Thanks! It solved my problem.

I'm having the same problem with my HD2 on Win7 x64. I tried the solutions above but no success. Any new ideas to try? Thanks!

Sorry, forgot to subscribe to the thread.

Spizella said:
Update drivers in device manager.
Click to expand...
Click to collapse
What are we meant to do with these files exactly? My computer doesn't recognise them.

I'm still having this problem too.
I've tried all suggestions including the one to select Microsoft Corporation for both the Mobile Devices and Bluetooth Radio categories. However, Microsoft Corporation is not listed as a manufacturer for either of those categories.

iphoneresister said:
Here's what I found: connect via bluetooth, ignore the missing driver warnings, and start the sync from ActiveSync on the phone. This seems to work for me...
Click to expand...
Click to collapse
Dear iphoneresister - you are a genius!
Just spent 3 hours trying to connect my HD2 to my Lenovo laptop with Win 7 Ultimate.
Whyt didn't i see your solution earlier

[Q] Problem with bluetooth

Dear all
I have issues with my bluetooth connection
everytime I tried to connect MS2 with my laptop, it's always failed.
In this case both the laptop and MS 2 detects the bluetooth connection (I even paired them). but there is no connection (i.e I can't receive image transferred to laptop from MS2 and vise versa)
In my laptop's bluetooth device, I can find my MS2 buth with yellow mark on it. When I tried to troubleshoot this problem with win7 troubleshooter, no succes. It's said that "bluetooth peripheral device doesn't have a driver - not fixed"
Have you ever met this experience?
please guys help me, it's like pain in the ass if my MS2 cannot connect to my laptops via bluetooth..
btw I use sony vaio with win 7 64 bit
MS 2 rooted with stock ROM
Best Regards

I have the same issue with HP Probook 4320s and Windows 7 64 bit, looks like a win issue... I have no problem with my other laptop running windows vista business

veno77 said:
I have the same issue with HP Probook 4320s and Windows 7 64 bit, looks like a win issue... I have no problem with my other laptop running windows vista business
Click to expand...
Click to collapse
thanks for sharing
yeah..maybe win issue.
I've searched the bluetooth peripheral device from both manufacturer and windows site, but nothing came up with a success.

In the bluetooth device control of my PC I clicked "send files to my phone"
I choose the .apk files and hit "send" but it failed after several second.
the message was "The request could not be honored", it seems that the phone reject the request.
But then I try to send .rar and it works. So from now on if I had to transfering files via bluetooth to my MS2, I zip it first
I'm wondering if there is an option for MS2 to "receive all incoming beam"?
give it a try guys

I have tried it on my macbook, it also can't work...
Seems motorola didn't put any effort on bluetooth file transfering...
Use some e third party apps to solve it...
Sent from my MotoA953 using XDA Premium App

Windows Phone bluetooth

Hey guys, have anyone here tried to pair (by bluetooth) a Windows Phone to a computer with W8 Release Preview installed?
Today I paired my Lumia 710 with the Win8 RP, and it recognized the phone not only as an ordinary WinPhone, but as a bluetooth headset too, or other kind of bluetooth audio device, unlike Win7 does. The phone also shows that a device (in this case, the pc w/ Win8) is connected, but nothing else.
It's a weird thing. Is it supposed to stream audio from pc to phone, or other unknow feature?
Thanks.

similar problem here. Trying to send files from my HTC HD2 WP7 to my Samsung series 7. Windows 8 sees the phone and asks for pass code, then says its "mated", but when i try to copy pictures between them, nothing.
Same problem with the bluetooth GPS reciever i have for Garmin Mobile PC. Garmin and Windows 8 can see the BT-GPS device, but Garmin can never get a saterlite fix. Always gets stuck saying "Searching for Saterlites"
Any ideas or just wait until real Windows 8 is out?

As I know, bluetooth in Windows Phone 7 is just for headsets. Probably you can pair with PC but you can use only as a headset (I don't try)
But Windows Phone 8 will drop this restriction :good:

gamo84 said:
As I know, bluetooth in Windows Phone 7 is just for headsets. Probably you can pair with PC but you can use only as a headset (I don't try)
But Windows Phone 8 will drop this restriction :good:
Click to expand...
Click to collapse
is there official confirmation , or just a rumour?