Database Users

Stuck on FASTBOOT

Hi All,
I've been given a HTC Magic to repair for a friend. Whenever you turn the phone on, you only get the FASTBOOT screen (as if you were holding down back & power).
I've considered a faulty back button, but pressing the button, it still clicks so isn't obviously stuck. Unless the switch has failed short-circuit, but that seems unlikely.
For reference, FASTBOOT shows:
SAPPHIRE PVT 32a SHIP S-ON H
HBOOT-1.76.0007
CPLD-12
RADIO-6.35.07.29
AUG 4 2009, 19:43:30
Factory reset didn't make any difference.
The phone was bought in Singapore, so the only ROM i've successfully loaded is RUU_Sapphire_HTC_Asia_WWE_3.03.707.5_R_SG_release_signed_NoDriver.
Once loaded, the phone resets and goes into Android fine. However if I reset, it returns to FASTBOOT.
Next, I've looked at loading a new SPL, to see if there is a fault in there. As the one on here is a perfected one, I've gone through the process of making a goldcard on both a 2GB Sandisk and 2GB Kingston memory cards. Following all the instructions to the letter, they are made, put them in the phone, try and load a new SAPPIMG.zip. It starts loading, then I get "Main Version is Older! Update Fail! Do you want to reboot device?".
Now I'm assuming that my goldcard isn't working.
So my questions are:
- Do I need to continue trying to make a working goldcard?
- Is there another obvious fault?
Thanks for any help in advance.

Did anyone happen to spot this? Would love to hear some thoughts....

The goldcard only fools the SPL into flashing a RUU made for another variant of the phone, but not an older version than the one you have. Try flashing a custom recovery with FlashRec and flash a different SPL from there.
Anyway, my money's on a hardware fault.

keinengel said:
The goldcard only fools the SPL into flashing a RUU made for another variant of the phone, but not an older version than the one you have. Try flashing a custom recovery with FlashRec and flash a different SPL from there.
Anyway, my money's on a hardware fault.
Click to expand...
Click to collapse
Hi all
I have same problem like in the first post,
and when i try to flash with goldcard, i always get customer ID error.
hope to get any solution
best regards
MAK

Customer ID error means your goldcard isn't working. Redo it.

keinengel said:
Customer ID error means your goldcard isn't working. Redo it.
Click to expand...
Click to collapse
hi
same goldcard work with other magics and phone card socket is ok

Making a backup of an SPL, and some other noob questions

I'm wanting to flash my HTC Magic (32B) to an Android 2.1 + Sense UI ROM. I've read a million HowTo guides (some better than others ), I've decided on my ROM and Recovery Image, got all the tools installed, and I'm ready to rock n' roll.
Only there is one little problem: I have a "perfect" SPL (1.33.0006, to be precise). Now the solution is fairly simple, update the SPL to an Engineering SPL, and I'll be able to go my merry way, however before that, I need to figure out a few things:
1) Is it possible to roll back to an older SPL? Eg if I updated to say Engineering SPL 1.33.2010 from Amon_RA's Magic SPL HBOOT collection, would I be able to roll back to 1.33.0006 at a later date?
2) Can I make a backup of my current SPL, for the above purposes?
3) What's the deal with Radios? There are plenty of guides and threads about ROMs and SPLs, but very little about Radios. Would I need to update my radio (RADIO-2.22.19.26I) if I used an Engineering SPL (eg Eng SPL 1.33.2010)?
Phone Details:
SAPHIRE UNKNOWN 32B SHIP S-ON G
HBOOT-1.33.006 (SAPP10000)
CPLD-10
RADIO-2.22.19.26I
May 27 2009, 19:06:41
Currently running stock Android 1.6 (which seems rather slow compared to 1.5 it was running before it updated).

If you can boot into recovery to flash a new SPL then your current one is not perfected and does not need to be changed.

I can't boot into recovery. Home + Power On brings the phone to the screen with an exclamation mark in a triangle, and then it hangs (need to pull the battery out to restart). Also, remote fastboot from the PC command line fails (Remote: not allow). And according to the XDA's Magic wiki page, 1.33.0006 is one of the known perfected SPLs, which it seems that most of the Australian Magics are shipping with.

karl_eller said:
I can't boot into recovery. Home + Power On brings the phone to the screen with an exclamation mark in a triangle, and then it hangs (need to pull the battery out to restart).
Click to expand...
Click to collapse
You should only need to press Home + Back (IIRC) to bring up the recovery menu to be able to reboot from this screen instead of pulling the battery.
karl_eller said:
Also, remote fastboot from the PC command line fails (Remote: not allow). And according to the XDA's Magic wiki page, 1.33.0006 is one of the known perfected SPLs, which it seems that most of the Australian Magics are shipping with.
Click to expand...
Click to collapse
Unfortunately they are not only shipping them with perfect SPLs, but forcing them upon users post-repair. Had a very unfortunate dealing with Fonebiz in Melbourne, HTC's only authorised repairer in Australia, they took my easy to deal with 1.33.0004 Kiwi Magic and put one of their dirty Aussie boards in it and gave me an equally dirty 1.33.0007.
But as you know, this is easily fixed with an engineering spl, but the bottom line is that 'technically' your warranty is void. In all my searching I failed to find any command that would in effect pull the current spl off the phone. That being said I would imagine that grabbing the correct sappimg.nbh that contains the hboot.img matching yours and ripping it out (possibly with psas?) The only issue you're faced with there is finding that single correct file.
Upgrading your radio shouldn't be necessary, I'm on the stock 2.22.09.26I with 1.33.2005.
karl_eller said:
Phone Details:
SAPHIRE UNKNOWN 32B SHIP S-ON G
HBOOT-1.33.006 (SAPP10000)
CPLD-10
RADIO-2.22.19.26I
May 27 2009, 19:06:41
Click to expand...
Click to collapse
Also, just wondering if your details were as you posted out of the box, or are they the result of a repair?

alliekhat said:
You should only need to press Home + Back (IIRC) to bring up the recovery menu to be able to reboot from this screen instead of pulling the battery.
Click to expand...
Click to collapse
Pressing Home+Back doesn't bring up a recovery menu, but it does reboot the phone.
alliekhat said:
But as you know, this is easily fixed with an engineering spl, but the bottom line is that 'technically' your warranty is void. In all my searching I failed to find any command that would in effect pull the current spl off the phone. That being said I would imagine that grabbing the correct sappimg.nbh that contains the hboot.img matching yours and ripping it out (possibly with psas?) The only issue you're faced with there is finding that single correct file.
Click to expand...
Click to collapse
Ok, thanks for that. I guess I won't bother trying to back up my current SPL
alliekhat said:
Upgrading your radio shouldn't be necessary, I'm on the stock 2.22.09.26I with 1.33.2005.
Click to expand...
Click to collapse
It looks like most of the ways to break a perfect SPL require reflashing the Radio anyway, so I might not have much choice.
alliekhat said:
Also, just wondering if your details were as you posted out of the box, or are they the result of a repair?
Click to expand...
Click to collapse
Details were from a phone new out of the box. I haven't quite figured out why my phone is SAPHIRE UNKNOWN 32B while almost everyone else is SAPHIRE PVT 32B

karl_eller said:
It looks like most of the ways to break a perfect SPL require reflashing the Radio anyway, so I might not have much choice.
Click to expand...
Click to collapse
Indeed, but if you read the guides fully you are walked through reflashing the stock radio when you're done downgrading. The guide I followed included flashing a sappimg.zip the basically gave it the SPL and radio of a 32A device, then reverting it back to 32B, so you're never stuck with an upgraded radio just because you have an engineering SPL.
karl_eller said:
Details were from a phone new out of the box. I haven't quite figured out why my phone is SAPHIRE UNKNOWN 32B while almost everyone else is SAPHIRE PVT 32B
Click to expand...
Click to collapse
From my own personal experience it seems to me that this Unknown vs PVT thing is in fact related to the SPL. I started with 1.33.0007 and Unknown, while following the guide at http://theunlockr.com/2009/08/14/how-to-root-your-mytouch-3g/ my SPL was changed to 0009 and PVT, then once I flashed the engineering SPL 2005 I was back to Unknown again.
Would be very interested to find out what goes on with yours during the rooting process, if you wouldn't mind

Well, I just flashed the SPL to ENG 1.33.2010 by using this guide to make the gold card:
theunlockr.com/2010/03/10/how-to-create-a-goldcard/
And this guide to flash the SPL (using the provided 1.33.2010 SPL):
forum.xda-developers.com/showthread.php?t=548218
Flash went successfully, and the phone data now reads:
SAPPHIRE PVT 32B ENG S-OFF H
HBOOT-1.33.2010 (SAPP10000)
CPLD-10
RADIO-3.22.20.17
Time to start flashing some ROMs

Ok, I may have hit a snag. I rooted the phone following the Unlockr guide, and then followed the next guide to install a Hero ROM on the Magic:
theunlockr.com/2009/08/17/how-to-load-hero-onto-your-mytouch-3g/
Except I used a different ROM to that.
Unfortunately I now have the problem that when I try and boot normally, the phone will hang at the Vodafone screen. I can still boot into recovery (recovery-RA-sapphire-v1.6.2G), and I can still fastboot, but it won't boot a ROM normallly.
Phone Details currently:
SAPPHIRE UNKNOWN 32B ENG S-OFF H
HBOOT-1.33.2005 (SAPP10000)
CPLD-10
RADIO-2.22.19.26I
I can run 32A ROMs such as Amon_RA's 32A based image (as per the Unlockr rooting guide), but any 32B ROM will freeze. Anyone have any ideas as to how to fix this?
Ok, about 5 minutes after post thing, I WAS able to get a 32B rom to work. This one, in fact:
forum.xda-developers.com/showthread.php?t=624411
However I still can't get the Android 2.1 ROM that I want to try to work:
forum.xda-developers.com/showthread.php?t=644275

have you had any further success with this, been able to load a ROM?

[Q] Stuck At Unzipping Screen (Now It Won't Go Into Recovery Mode)

Hey everyone.
I was rooting my MyTouch 3g w/3.5mm this morning. I'm following the instructions from here ( http://theunlockr.com/2010/03/11/how-to-root-the-mytouch-1-2-and-fender-mytouch/ ). I had apparently messed up when I was at the restart after flashing sappimg.zip onto the phone and was stuck at the HTC Magic Screen. I restarted my phone by holding down the Reject Call + Volume Down key and told it to flash sappimg.zip onto the phone again so I could redo it correctly. Unfortunately, it's stuck at the "[1] SYSTEM - UNZIPPING" stage. I'm afraid to turn it off because it says to not power off the device.
So, yeah, have I bricked my phone or is there a way to restart this process so I can successfully root?
Thanks much, and have a happy holiday.
EDIT: This sort of resolved itself, but now I can't get into recovery mode. :/

Rhaseo said:
Hey everyone.
I was rooting my MyTouch 3g w/3.5mm this morning. I'm following the instructions from here ( http://theunlockr.com/2010/03/11/how-to-root-the-mytouch-1-2-and-fender-mytouch/ ). I had apparently messed up when I was at the restart after flashing sappimg.zip onto the phone and was stuck at the HTC Magic Screen. I restarted my phone by holding down the Reject Call + Volume Down key and told it to flash sappimg.zip onto the phone again so I could redo it correctly. Unfortunately, it's stuck at the "[1] SYSTEM - UNZIPPING" stage. I'm afraid to turn it off because it says to not power off the device.
So, yeah, have I bricked my phone or is there a way to restart this process so I can successfully root?
Thanks much, and have a happy holiday.
Click to expand...
Click to collapse
So your flashing the engineering spl for the first time or are you flashing the stock spl back?

Binary100100 said:
So your flashing the engineering spl for the first time or are you flashing the stock spl back?
Click to expand...
Click to collapse
I'm flashing the engineering spl onto there for the first time.
It appears that being stuck at the Magic screen is normal according to a different (but similar) guide from the Cyanogen Wiki. Would it irreparably damage my phone if I removed the battery despite it being at the "Unzipping" screen for Sappimg (as I was unzipping sappimg for a second time) and proceeding with CyanogenMod's guide instead?
EDIT: It appears my phone just turned off on it's own (battery probably died). I'm going to try CyanogenMod's instructions and see if that works.
EDIT 2: So, I reflashed it with the sappimg that Cyanogen has on his wiki. So everything was smooth sailing until I got to the Recovery step. I cannot, for the life of me, to get it to boot in recovery mode. I hold HOME+POWER but nothing pops up.
EDIT 3: And it appears as if I've bricked it.

Rhaseo said:
I'm flashing the engineering spl onto there for the first time.
It appears that being stuck at the Magic screen is normal according to a different (but similar) guide from the Cyanogen Wiki. Would it irreparably damage my phone if I removed the battery despite it being at the "Unzipping" screen for Sappimg (as I was unzipping sappimg for a second time) and proceeding with CyanogenMod's guide instead?
EDIT: It appears my phone just turned off on it's own (battery probably died). I'm going to try CyanogenMod's instructions and see if that works.
EDIT 2: So, I reflashed it with the sappimg that Cyanogen has on his wiki. So everything was smooth sailing until I got to the Recovery step. I cannot, for the life of me, to get it to boot in recovery mode. I hold HOME+POWER but nothing pops up.
EDIT 3: And it appears as if I've bricked it.
Click to expand...
Click to collapse
Will the rom start? If so, you didn't brick it.
Do you have the Engineering SPL on it? What SPL version do you currently have on there? Remember that if you have the T-Mobile US MyTouch w/3.5mm jack then you MUST have 32B recovery and radio and STOCK (1.33.0013) SPL before flashing a custom rom.
Best way to do it is to flash your custom recovery (I suggest Clockwork Recovery for Mytouch/ION devices) by fastboot.
Afterwards then flash your stock (S-ON) SPL back and then boot to recovery to flash your rom.
REMEMBER!!! YOU DO NOT HAVE A 32a DEVICE! DESPITE WHAT THE SPL SAYS... IT'S NOT TECHNICALLY A 32a DEVICE!!! You MUST treat is as a 32b.

Binary100100 said:
Will the rom start? If so, you didn't brick it.
Do you have the Engineering SPL on it? What SPL version do you currently have on there? Remember that if you have the T-Mobile US MyTouch w/3.5mm jack then you MUST have 32B recovery and radio and STOCK (1.33.0013) SPL before flashing a custom rom.
Best way to do it is to flash your custom recovery (I suggest Clockwork Recovery for Mytouch/ION devices) by fastboot.
Afterwards then flash your stock (S-ON) SPL back and then boot to recovery to flash your rom.
REMEMBER!!! YOU DO NOT HAVE A 32a DEVICE! DESPITE WHAT THE SPL SAYS... IT'S NOT TECHNICALLY A 32a DEVICE!!! You MUST treat is as a 32b.
Click to expand...
Click to collapse
Oh, wow. That explains why I bricked the phone. The Amon_RA Recovery I put on there was 32a... I'm an idiot.
The phone won't start up at all. :/ Looks like I'm out $100 or so.
Thanks for that, though. I was going to give you a "Thanks" but it appears the button has disappeared for me.

Rhaseo said:
Oh, wow. That explains why I bricked the phone. The Amon_RA Recovery I put on there was 32a... I'm an idiot.
The phone won't start up at all. :/ Looks like I'm out $100 or so.
Thanks for that, though. I was going to give you a "Thanks" but it appears the button has disappeared for me.
Click to expand...
Click to collapse
Can you still get into fastboot?

Binary100100 said:
Can you still get into fastboot?
Click to expand...
Click to collapse
Nope. It won't turn on at all.

Rhaseo said:
Nope. It won't turn on at all.
Click to expand...
Click to collapse
Won't boot, no recovery, no fastboot.
If it looks like a brick, if it sounds like a brick then it's probably...

I have a similar problem. I purchased this phone and it just almost works. It boots into fastboot just fine but not recovery. Here are the specifics as they stand now.
Sapphire unknown 32A ship S-on H
CLD 13
Radio 3.22.20.17
May 8 2009, 21:02:32
I made a good gold card...tried the 2010 spl...still hangs during unzip step of the flash process. Any other ROM and I get a main version older error.
Fastboot info version main 2.53.707.2
cid T-MOB010
Any help would be greatly appreciated.

Nice job on probably bricking your phone. You've got the myTouch 1.2 which means you just flashed an incompatible radio. Congratulations!!! I honestly not sure what to tell you. Which sappimg are you trying to use to get the engineering SPL?

Like i said...it was like this when I bought it.
I'm going to try to do a poorman's JTAG...wish me luck.

jonk26.2 said:
wish me luck.
Click to expand...
Click to collapse
Good luck! You can do it!
If you have any questions along the way, please don't hesitate to ask.
JTAG did in fact de-brick my MT3G 1.2 (bought from ebay) the first time I tried it. I made the mistake of flashing the stock ROM, so I would get to the "touch the android to begin" screen and couldn't get any further without a data plan. It wasn't until I probably flashed the wrong sappimg in a root attempt that I started experiencing the stuck at unzipping/FAIL-PU/remote signature verify fail problem...
FYI, I tried flashing radio 2.22.28.25 (the one from the OTA) using JTAG and the radata command, and it fixed my USB. I haven't experiemented much beyond that, but I'm planning to try some more things this weekend.
Moderators, I'd like to suggest merging this thread with http://forum.xda-developers.com/showthread.php?t=773368 and http://forum.xda-developers.com/showthread.php?t=771622 since they all seem to be discussing the same problem.

Bricked magic?

OK i've seen a million of these threads and i just want to confirm that i've bricked the htc magic my brother JUST gave me. It was running cm6 froyo redux and i wanted to get ginger yoshi on there. To do that i had to change the radio. I flashed the radio and then restarted as instructed. But then the phone went into boot loop. I can't boot into recovery and i'm not entirely sure how to access the bootloader. It is S-OFF if that gives me any hope at all.
Thanks for any help

If you have s off you could try mumilovers fastboot commander....I say this method as i found it so easy, just make sure u know what phone u have before doing anymore
Sent from my HTC Magic using XDA App

Yeah. Fastboot commander is great tool.
Btw, three modes:
Back + Power (fastboot)
Home + Power (recovery)
Volumedown + Power (hboot)
If phone does not load into any mode => brick
Sent from my A7-040 using Tapatalk

thanks guys. Will try today and get back to you
Sent from my HTC Desire S using xda premium

no luck getting into any of those modes. still getting boot loop.
almost had a glimpse of hope. Turned phone on and it didn't go into a boot loop. However, i foolishly turned it off to access fastboot. Will try again later and see.

You must turn phone off before load into any mode. Remove battery and place it back when bootlooping

Similar Problem!
Hey guys! I got a similar problem. I tried to get Ginger Yoshi 1.5 on my phone but had to change the radio and spl. I managed to change them both to 3.22 radio and 1.33.2010 spl but it changed from 32A to 32B. When I saw that I thought something must had gone wrong. I tried changing it back but what I did was a mistake, I think I flashed the stock spl wich I think it was 1.33.0013. I am now going crazy because my phone wont boot or go into recovery mode, all I get is fastboot mode but when I try to flash a new spl or radio I get "FAILED (remote: not allowed)" . Now I'm stuck with that problem and don't know what to do. Any help? (I posted here because all other threads seem to be from 2010, they're old and nobody answers them, and because it is a similar problem).
Thanks!
SAPPHIRE PVT 32A SHIP S-ON G
HBOOT-1.33.0013 (SAPP31000)
CPLD-13
RADIO-3.22.20.17
OCT 21 2009, 22:33:27

Fastboot FAILED... (remote: not allowed) problem!!

Hello everyone!
I need help with my phone ASAP. I recently tried to get Ginger Yoshi 1.5 on my phone but I needed to change my Spl and radio to 1.33.2010 and 3.22.20.17. I managed to change them both but that's when everything started going bad. When I changed them my phone went from 32A to 32B, at that moment I thought something had went wrong so I flashed back my Spl to what I think it was the stock Spl 1.33.0013. After that it went back to 32A but the radio remained 3.22.20.17. I havent changed it back or anything because now my phone is kinda bricked. I only have access to fastboot\hboot screen, but when I try to flash something it wont let me saying "FAILED (remote: not allowed)". If I try to update Hboot mode it says "Model ID incorrect! Update Fail!".
I have been searching for a solution but I haven't seen anybody else with my spl and radio combination. I'm starting to give up hope on my phone . I don't know what to do anymore. I need some help.
Yes, I'm a newbie at this. I think this is my third time changing a ROM.
Thanks in advanced for any help and/or advice!
SAPPHIRE PVT 32A SHIP S-ON G
HBOOT-1.33.0013 (SAPP31000)
CPLD-13
RADIO-3.22.20.17
OCT 21, 2009, 22:33:27

Do you have access at android?If yes try rooting and flash custom recovery.Then flash from recovery new unlocked Hboot.

nikosdd said:
Do you have access at android?If yes try rooting and flash custom recovery.Then flash from recovery new unlocked Hboot.
Click to expand...
Click to collapse
Hi there! If by that you mean if I can actually boot a ROM then I can't, it stays in the HTC Magic screen. Or if you mean if I can get adb connection with cmd I can't also because it does not recognizes my phone. All I get access to is fastboot and hboot, though it doesn't work either.. I try to flash a new radio, spl or recovery image but it does not works. Maybe I need a new goldcard? Since it says model ID incorrect.
Thanks for your help!

Your phone is MyTouch 3G v1.2 with audiojack 3.5" and it is NOT common 32A. Don't use manuals for Magic 32A.
You flashed wrong combo and it is main problem. May be this manual will help, but i have no guarantee
http://theunlockr.com/2010/03/11/how-to-root-the-mytouch-1-2-and-fender-mytouch/
p.s. Megaupload links are dead cause US District Court shutdowned this site)
http://www.4shared.com/zip/hW3I1tfT/MyTouch35RootingFiles.html
http://www.4shared.com/zip/ALht1xbT/unlockr_Sappimg_mt3gv12.html
p.p.s. And you need goldcard. Must have goldcard to flash special sappimg.zip
Tech reasons of solution:
- you have perfected HBoot and can't flash anything by 'fastboot flash' command
- you have wrong radio (combo, cause hboot and radio must be together)
- if you will flash special sappimg.zip you will have 1.33.2010 s-off eng hboot. With this hboot you can flash your stock combo back (and don't forget about custom recovery for mt3g v1.2)

Yes my phone is the Fender LE. I found out that even though they say 32A they're actually 32B as well. What a way to get confused. And as you said, some links are broken because of megaupload no longer existing . I couldn't find the files that I needed. My phone is now fixed running Cyanogenmod 6.1.0 (I gave up trying to flash ginger yoshi, I don't lke the idea of having to change spl and radio).
After I found out what I had to do to fix it I thought that it wasn't so big of a deal, just flash a sappimg file with a diferent Spl and that is it, S-off and an Eng spl.
Though when it said "Model ID incorrect" I had no idea why that happened. I had to open the Hex editor again an re-edit my Sd card's code with the goldcard I had created before. After that everything went back to normal, I flashed CM6 and now my phone is up and running like a charm!
I've seen some other users with the same problem I had, maybe if someine would explain them what they need to do to fix it would be a good idea.
Thanks for explaining! And for the links.
This is what I now have:
SAPPHIRE PVT 32A SHIP S-ON G
HBOOT-1.33.0013 (SAPP31000)
CPLD-13
RADIO-2.22.xx.xx (I forgot the last 4 numbers )
Running CM6.1.0

Now can not download the Stock rom with root for MT3G 32A 1.2 because all the link are dead. Could you please give a helping hand?
Thank

See if you find the rom in this link.
http://shipped-roms.com/index.php?category=android

Thank you,
but still can't