Database Users

Cingular 8525

Hi
I have a cingular 8525 with use on Cingular and here is my problem i am in a area that has 3G coverage and i do not get 3G signal unless i am in my kitchen of my home.
a friend of mine has a 3G phone also and he can get 3G signal with no problems.
I have a 3G simcard the one with the red fireball and the 3G logo.
I have already brought the phone back once to see if that was the problem so cingular gave me a brand new phone.
I am thinking it is a ROM issue or a radio problem.
Heres the Rom version i have
ROM version 1.34.502.1
ROM Date 9/21/06
Radio Version 1.116.00.00
Protocol Version 32.53.7018.01H
Is there a radio update or ROM update that i can install safely with out messing up my phone im new to this. if so where can i get it from
Thanks for any of your help with this issue..

I think the answer isn't the one you want to hear. Since you CAN get 3G service in your kitchen, the problem is that A) something about your house makes it hard to get a signal (possibly the materials or electromagnetic interference) or B) you're in a fringe area where the signal is weak or C) you're in a good area, but the network needs some tweaking.
Cingular's 3G coverage is still very new and it takes people getting a 3G phone in their hands, discovering how well it works, and reporting their results back to Cingular in order for the network to improve. I suggest you go back to a Cingular store and talk to someone (a manager or a knowledgable employee) who can report back to the network team about your experience in your area. They may be able to take a look into it and get a simple fix. Reporting a problem I had at first with voice calls in a 3G area on my 8525 resulted in the problem being fixed by the network guys within 48 hours. I'm not saying there is a problem in your area necessarily. But if your experience is reported to someone who can actually do something about it, then the chances of your coverage improving increases greatly.
Good luck!

i did report the problem to cingular and they opened up a trouble ticket.they first said to me that it could be because of the data plan that i am using which is a blackberry plan since i am using the blackberry connect software on my 8525. but when i had the regular PDA connect plan i still didnt get the 3G signal.
But i said it wasnt because of my data plan it was because of there network.I mean what does the data plans have to do with 3G signal?
The blackberry plan i have now works perfectly with my 8525 and blackberry connect software with never one issue.
i have gone even outside and still no 3G signal even though it says on cingulars website that i am within the coverage area for 3G and even tech support said i am within the coverage to get 3G signal.
And as i mentioned i have all ready exchanged my 8525 for a brand new one and also got 2 new 3G sim cards in case there was something wrong with the sim cards.strange really strange..

3g Tmobile UK Connection Issues

I(m currently switching between GSM and 3g - however i gprs seems to work fine for browsing however 3g does not seem to be working for browsing but ok for calls!! Im in the birmingham area where 3g coverage is normally superb - is anyone experiencing similar problems or know a possible way to resolve? I soft reset doesnt resolve the issue!

I am in T-Mobile UK and have no problems so sorry cannot offer advice - is surfing with GPRS OK? I have found T-Mobile customer support very good - give them a try. Their tech support people seem to know what they are talking about which is nice too - much different to O2. Good luck
PS - if not tried then take a look at the excellent plug-in by Daniel Herrero here. I doubt it will fix this problem but it saves lots of battery power and is very configurable.

I have exactly the same problem. 3g is really slow for surfing and GPRS is so much faster. In fact a lot of the the time on 3g I just get error messages saying the page is not available etc but if I then switch to GSM it loads in a second.
I have found something weird though: If I switch the phone off or go in to comm manager and switch the line connection off then try to surf or download on 3g it will not work.
If however, I switch the phone or the connection on then switch to gsm, and then to UMTS/3g it will surf on 3g.
For this I use Daniel Herrero's excellent program to fast switch.
but even this method sometimes doesn't work.
What I've resorted to is surfing on GPRS and when I need to download something, quickly switch (using Dan's Program) to 3g.
Am I right in thinking the no 3g connection after being switched on is a known issue with the Hermes?

HI JPHCCFC
Im in Birmingham on t-mobile and for the past two ...three days i to have had trouble connecting to the web or msn...very slow or no connection
Gavin

cheers for the info guys - im thinking that maybe its a 3g network error in the area - anybody who isnt experiencing problems in the birmingham area with 3g Data?

still no data 3g in the birmingham area....or is it my handset??? Gav1n how is your data 3g performing?

Im in manchester and i seem to have the same problem with 3g being much slower for browsing than the standard gprs

I'm getting the same issues in East surrey

phoned customer services they said they had no reported errors with the 3g network! they said try the sim swap with another tmobile sim to see if its the handset or network!

hi im still the same no 3G ....in brum (quinton) when i change the band to gsm every is thing is ok....its the same on my wifes phone ...so deff a t-moible thing...
gavin

3G connection issues on TMobile-Vario2
Dear all,
Appears the south-east also has the same type of connection issues. Everything appeared well until about 7-10 days back.
I e-mailed T-Mobile support and they advised that there were some network issues which could have impacted the service. I did notice that their on-line account services had also been upgraded around the same time period - maybe a coincidence - but every since then the phone doesn't seem to surf properly on the 3G service. AND, battery life goes down dramatically - I only now manage to get about a day's use out of the damn phone!
I've got a replacement battery from T-Mobile - but same thing happens. I think it's all inter-related!
So what's the solution anyone? 'cos I am getting rather hacked off with it all!

I'm getting hacked off with really bad now.
My grps is faster than 3g. Period. Regardless of reception. Anyone got a solution???

try disabling hsdpa with hermes tweaker and reboot your phone.make sure you are not connected to gprs while disabling it. it has solved my problems.

3G connection issues on TMobile-Vario2
Same here in the Canary Wharf area for the last 7-10 days. First I blamed my radio rom - I have upgraded to 1.34.00.10 when the problem started. But then I have also tried 1.27 and few older ones - all the same problem. Fast grps, but no 3G. The battery also dies quite fast on 3g, so I have now switched to GSM only. :-(

Don't know if any of you have done this already but I was having the 3G problems for a couple of weeks and battery was draining quickly, I phoned up T-Mobile and asked them if HSPDA was turned on on my account which it wasn't, since they turned it on the problems have disappeared and my connection speed is now at least 750 kbs.

3G issues
i have had my t-mobile for over a week now, but in the shop they said there was no 3G in edgbaston, birmingham but when i got it home i connected quite easily

3g dns failures
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec (tested through http://text.dslreports.com/myspeed?jisok=1). I downloaded fieldtest_157 which showed that I was connected to hsdpa but the values showed through hsdpa cqi status were very low.
About 1 month ago I was suddenly unable to go online whenever my phone went into 3g mode, my phone would show it connected but wouldn’t find any addresses. I was only able to when it switched to gsm. I phoned tmobile to get the problem fixed. they said it was a known issue with the phone and made me permenantly switch my phone to the gsm network. I was basically told that my phone does not support 3g and hangs on switching from gsm to 3g for no apparent reason and that they were working on the problem. they must have done something on their side because when I switched to phone back on to auto network switching, I got gsm and 3g connectivity and downloads but not hsdpa (checked with fieldtest_157)
next day because I was unhappy with the download speed I phoned tmobile and asked for hsdpa reactivation. the first level who answered made me hang on and reactivated hsdpa. same problem cant download except on gsm switch. rephoned tmobile and got through to another 2nd level tech guy and explained all my connection problems.he said that my phone had never been hsdpa connected and connected it for me. what do you know Im suddenly getting 950kbit/sec speeds and hsdpa cqi status shows all high teens or 20's. for some reason my battery is lasting allot longer and 5 months after getting the phone Im happy. moral of the story is to download fieldtest_157 from:
http://wiki.xda-developers.com/index...e=Hermes_Utils
and check hsdpa status because either lots of bull is being told to tmobile customers or there are some pretty stupid people working there.
I was getting lots of dns failures (except in gsm) and getting really fraustrated. I was going to ask for deactivation of hsdpa. Luckily the technician I spoke to (about the tenth person in 3 days) that eventually got me connected, new his stuff. He tried to trick me into admitting that I was using my phone as a modem for my computer and only connected me after I denied it. after he changed something on his side, he made me pull out my battery and do a soft reset. Everythings now how I expected when I bought the phone. It might sound like conspiracy theory but I got the feeling that he only connected me when it sounded like I knew slightly more than the average Joe. My hsdpa connection has been faultless ever since. Getting consistently high speeds even with 1 bar. On 3g!!
I had low fieldtest numbers before my proper activation. now all much higher teens or twentys
keep phoning tmobile until the problem is fixed!! and speak to someone who doesnt have to read a set of respone instructions and has some real knowledge.
Hope this helps
Cheers craig

No 3G in Glasgow. Was fine until 7-10 days ago. Phoned T-Mobile and the guy said they knew of problems. Asked for HSDPA to be activated, he claimed to have done this but no difference. Another post implies that they might not actually enable HSDPA first time of asking.
I bought the phone for 3G. It clearly has nothing to do with the handset since it worked fine for 3 months. Can I make a claim against T-Mobile?

i activated HSDPA and this resolved the issue for me!

No Service problem

I have got No Service sometimes on my N1, must restart to show signal and carrier name again. Have any one got same problem ?

Nothing like that here in Austin, TX. Where are you and what carrier do you use?

kozm0naut said:
Nothing like that here in Austin, TX. Where are you and what carrier do you use?
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Thanks, I'm using VinaPhone in Viet Nam.

luyen said:
I have got No Service sometimes on my N1, must restart to show signal and carrier name again. Have any one got same problem ?
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Click to collapse
Same issue in the UK on vodafone. In general reception is worse than the hero or magic in the same location, same network. Not talking about data speed or 3G, just getting a signal is sometimes a pain in weak signal areas. Most times I only have one or two bars, or even none but it doesn't say no network! And sometimes it'll be on no network and I'll have to restart or move to a different spot. But it's weird cause it seems to fluctuate quite a bit.
Is there anything that can be done to boost the reception?

i have the same problem too - also on vodafone UK. phones been ok for a week or so but since yesterday i keep losing signal and either have to restart phone or manually connect to a network. i also get a sim card exclamation mark notification in the bar which i dont have a clue what it means!!
anyone out there no why?

adam18488 said:
i have the same problem too - also on vodafone UK. phones been ok for a week or so but since yesterday i keep losing signal and either have to restart phone or manually connect to a network. i also get a sim card exclamation mark notification in the bar which i dont have a clue what it means!!
anyone out there no why?
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I would suggest to hold on until the OTA update will be deployed next week (more or less) it will be a fix for the US 3G issues and Im quite positive that it will increase stability of the 3G signal here as well.

that's what I'm hoping for too, although most of the complaints on that issue have been related to 3g/edge rather than the signal itself. I know the two are related but I've often had decent enough 3g with a weak signal so hopefully the ota fix will address all this

[Q] Bugs (build 3.0.A.2.184)

Since I did not found any official bug topic for this handset, I will
start one.
Here are some finding with build 3.0.A.2.184
1. Roaming detection fails
Handset indicates that it's roaming when connected to home
network (FI Saunalahti)
2. PIN code input UI layout not corrent on landscape mode
Start handset with gamepad open and wait until PIN code input to launch.
Anybody else having these issues?

.181
I'm on .181 and i don't have any of those problems.
My correction key is at the input line and havn't been asked about roaming since i got the phone.

It could be that with roaming it just means using data. You have an option somewhere for no roaming, national roaming or international roaming.

svenk919 said:
It could be that with roaming it just means using data. You have an option somewhere for no roaming, national roaming or international roaming.
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It's on
But, what he describes, it's "roaming" even when he it's connected to carrier network. Mine doesn't do that.
I have full signal, so maybe it's because of poor signal?

Im on build 3.0.A.2.181 and don't have any problems with the phone.
The only gripe i have is with my network provider.
I come from England and used to be with Orange on my old phone, i always had full signal where i work and a data connection.
On my Xperia Play i went with Vodafone and quite frequently lose signal, and rarely get a data connection at work.
Outside of work it is fine, but at work it is meh.
As far as the build software goes though, i havn't had any bad issues i've noticed at all. Not one.

the signal is definately worse on my xperia play than on my x10, i kind of have the death grip like the iphone 4 had.

Got to agree with the signal woes here.
I swear my old Hero would've found a signal in the middle of the frackin' amazon.
My play drops signal when I sneeze.

Maybe my poor signal is with my handset and not my network provider then. Hmmmmmmmzzzz.............

HELP bad signal

Any one here have signal problem I'm dieing from signal cut off

b00dymoon said:
Any one here have signal problem I'm dieing from signal cut off
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Yes it seems to work good only in city center. In rural areas the signal seems very unstable and continues to switch from 4g to H and 3g.

I found a workaround but have to renounce to 4g...I put favorite network type like in the screenshot, no more call problems and data connection is more stable also if slower.

This phone has serious issues with reception. My phone shows I have 3g signal but it can never seem to connect. I think I will have to sell our return.
It might be a network issue but its a UK bought phone from xiaomi and they haven't returned my support emails.
I've changed sim, roms, firmwares. No change. My note 5 Pro keeps trooping on though.

causeway said:
This phone has serious issues with reception. My phone shows I have 3g signal but it can never seem to connect. I think I will have to sell our return.
It might be a network issue but its a UK bought phone from xiaomi and they haven't returned my support emails.
I've changed sim, roms, firmwares. No change. My note 5 Pro keeps trooping on though.
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Sh*t happens