Database Users

universal dead?? HELP red light!!!!

Hello, earlier today i felt the device was very warm, i tried to switch it on but it dint respond, even to a reset. when i plugged it into the wall charger all i get is the right hand LED glowing red.
HELP!!!!!!!!!!! how do i hard reset it or get it to work again!!!!!!
i would call in orange care, but im out of the country and i really need the pda functionality!!!!

Unlucky. The 'red' light on most HTC devices indicates a serious power problem, usually it means that the battery is dead (as opposed to simply having run out of charge) or very close to death. You can probably get it working again with a new battery, if the incident hasn't damaged any other components.

i had this with my JJ after I accidently let the battery run down, I plugged it in and led went red and unit would not power on, left it plugged in started scanning the manual and web about a red led, 30 mins later, JJ just switched on and all fine.
It's worth a go and ive not had problem since

i dont think that was the case...
i have a feeling it might have been a short or something, because the unit was SERIOUSLY hot.....
nothing i did worked....until............
final time before giving up, the light was still red etc.
i figured what the heck, either way its dead and im going to get a replacement.
i then gave it fairly hard thump
the red light disappeared. i thought to myself, oh crap, i've really killed it.
then i reset it............. IT BOOTED UP!!!!!!!!!!!!!!!
and all my info still intact......brilliant.....im still going to try and get a replacement when i get back, but thank goodness.
and here i was thinking the last computer to respond to physical violence was the old 486'es hehehehehe

afhstingray said:
and here i was thinking the last computer to respond to physical violence was the old 486'es hehehehehe
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Click to collapse
Actually, it's called percussive maintenance, "the fine art of whacking a machine till it works"

hehe, i'm an IT technician and it's the first thing i try, especially with Printers.....
They don't teach you that on MSCA courses.....

I would recommend not using the machine too much until you can get a replacement battery if I were you. Lithium batteries will get very very hot (in some cases expand and ignite) if they are dis-charged too far. Most equipment which uses lithium technologies will have a voltage cut-off on the power input. As each cell is a nominal 3.3V-3.6V, this is often at around 3V in order to not discharge the battery too far. I would have hoped that this was a HARDWARE function rather than software. However with what you have described, if the voltage cutout was somehow disabled, then this could explain the problems.
Of the units that I have seen in the past like this, the red LED would describe the battery voltage being too low to safely power the unit (i.e. battery be dead). Generally a couple of minutes charge will bring it up to a safe working value. However, after 30 minutes this certainly should have been enough. On one of my motorola units, the battery has expanded a couple of millimeters as it starts to dissociate. It may be worth you checking to see whether the battery in your universal has distorted in any way.

Hmm the red light comes on mine all the time.
It just means the battery is low and the unit is charging. .
It should turn green when the battery is at or near optimum charge.

no....thats not the red, charging is orangy when i say red i mean PROPER red. battery is not distorted, and to the best of my knowledge the unit had a good charge, im pretty sure it must have been some kind of hardware short, and am going to call orange as soon as im back in the country.
dosent explain though why when i whacked it it started working again. the whack instantly made the light go out :wink:
i did a battery rundown test as soon as i got the unit, and posted the results on the forum, if the cut off was not working, i would have ended up with a red light then.
i dont have the manual with me now, but is there any documentation on the red light?

Found this site which had an online manual:
http://www.rich-michael.com/pdf/User Manuals/050802_Universal_Generic_Manual_English_CDL.pdf
What does the phone say in the Power Tab?
A really useful extract:
13 Notification LED Bi-color LED on the right side: Green and Orange
for GSM/WCDMA standby, SMS message, GSM/
WCDMA network status, notification, battery charging
status.
Bi-color LED on the left side: Blue andGreen for
Bluetooth system notification of powered-up and
ready to transmit radio frequency signal, and Wi-Fi
status.
Couldn't find anything else on the LEDs

Found this site which had an online manual:
http://www.rich-michael.com/pdf/User Manuals/050802_Universal_Generic_Manual_English_CDL.pdf
What does the phone say in the Power Tab?
A really useful extract:
13 Notification LED Bi-color LED on the right side: Green and Orange
for GSM/WCDMA standby, SMS message, GSM/
WCDMA network status, notification, battery charging
status.
Bi-color LED on the left side: Blue andGreen for
Bluetooth system notification of powered-up and
ready to transmit radio frequency signal, and Wi-Fi
status.
Couldn't find anything else on the LEDs

Sorry to drag up this old post.
My friend dropped my phone (Orange SPV C500) a few days ago on to a tiled floor. The phone didn't appear to be broken or faulty at all at the time. I even managed to use TomTom navigator to go to the airport, but for some reason when I looked at it before I went to sleep, the phone was off. I assumed the battery had gone (even though it should have lasted at least another day). I tried to plug in the mains charger, but the LED showed a red light. I left it plugged in while I slept, but it was the same in the morning. The phone won't power on at all. I've read that this normally happens on a flat battery, but I am pretty sure it still had juice for another day.
I brought a new battery, but to no avail, the phone still shows the red light when plugged into the mains. No light at all when plugged via USB to my computer. The phone won't power on at all.
It must have broke something when it was dropped. But I'm confused as to why it took a few hours to take any effect.
I also notice that even without the battery in the phone, the LED will still light up as red when plugged in to the mains.
I've tried whacking the phone now, but nothing. Anyone have any idea whether it can be fixed?

JOEJOETHEJOEY said:
Sorry to drag up this old post.
My friend dropped my phone (Orange SPV C500) a few days ago on to a tiled floor. The phone didn't appear to be broken or faulty at all at the time. I even managed to use TomTom navigator to go to the airport, but for some reason when I looked at it before I went to sleep, the phone was off. I assumed the battery had gone (even though it should have lasted at least another day). I tried to plug in the mains charger, but the LED showed a red light. I left it plugged in while I slept, but it was the same in the morning. The phone won't power on at all. I've read that this normally happens on a flat battery, but I am pretty sure it still had juice for another day.
I brought a new battery, but to no avail, the phone still shows the red light when plugged into the mains. No light at all when plugged via USB to my computer. The phone won't power on at all.
It must have broke something when it was dropped. But I'm confused as to why it took a few hours to take any effect.
I also notice that even without the battery in the phone, the LED will still light up as red when plugged in to the mains.
I've tried whacking the phone now, but nothing. Anyone have any idea whether it can be fixed?
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Click to collapse
this is damn scary! Every day more people add on to the "my univ's gone dead after a small drop" community :?
When my univ was brand new, a friend of mine dropped it from a coffee bar table 3 feet high, and i still heave a sigh! Cant believe nothing happened...!
But one thing i guess we all know, its a "drop" away to kiss our device good bye :roll:
hope you get it back up and running m8! look around the forums, there are lots of breakdown-solutions threads...
cheers,
San

nice work afhstingray
do you think it was a baterry problem.
i have often used my battery till tit just ran out, from what i read in the post it seems to be a bad practice. anyway to turn off the phone

i doubt it was a battery problem as i've been using it until now without problems. (i didnt get a replacement as soon as i got back cos im waiting for this unit to get a bit scruffy before i get it replaced)
i had this once on my c500 as well, but taking out the battery for an hour did the trick. so i dont think the problem is related.
i've dropped my universal quite a few times already and im happy to say other than a few annoying dings on the metal plate with the orange logo, its working fine. and 2 of the drops were pretty bad ones too, i thought for sure the screen would die or crack. guess i got lucky and it hit the floor at an angle not too critical

total stab in the dark but maybe a broken connection on charging circuit? that could be why phone was ok then battery died and its now unable to charge?

ViaraiX said:
total stab in the dark but maybe a broken connection on charging circuit? that could be why phone was ok then battery died and its now unable to charge?
Click to expand...
Click to collapse
wouldnt it have worked if it was plugged into the AC then?

Well my Exec was dropped onto concrete at the petrol station whilst I was trying to sort out TomTom and fill up my Yamaha R6 bike at the same time :roll:
No problems, just a couple of case marks.
I guess multitasking should be left to the ladies and computers :lol:

steverae said:
hehe, i'm an IT technician and it's the first thing i try, especially with Printers.....
They don't teach you that on MSCA courses.....
Click to expand...
Click to collapse
Also explains why Servers are built so solidly.
When you are trying to recover a server at 2am in the morning they need to stand up to all but a sledgehammer :twisted:

Hermes battery drains, Hermes won't charge, get brand new battery, still the same :O

Hello,
I'm sure my Hermes is not dead, I'm just having ridicious battery problems.
My battery completely drained out, I saw the screen fade out and kind of "die" as it happened. I then couldn't even charge the Hermes up, so it seems the battery just ran out of juice period. I googled around and it seemed the only way to revive the battery again is doing some complicated wiry thing with alkaline batteries.
But instead of that I just bought a new replacement battery. But it still won't charge! Does this mean my Hermes actually did die? The battery WAS extremely low so I'm certain that it was the battery. The phone can't just die like that.
Thank you so much for your help. N.B. the phone LED won't even give a red light when plugged in without battery in. I hope that's not a bad sign...

Hey there just a guess but I had a simular problem in the past and it seemed to be due to a defective camera part draining power. Only way I was able to fix it was to remove the camera part and then put it back together.

If the red LED doesn't come on when you connect to the power without the battery then your Hermes is dead, good only for parts.... If the LED does light up, connect the battery and see if it turns amber(orangey) that means its charging.
It could be the internal fuse blew. Might be replaceable but could be costly....

Yes, after reading that other people could usually still see a red LED without the battery, I gave up.
Sigh...well at least I got to see my Hermes die...the screen gradually fading away in front of me....sniff.... I will miss it dearly.
- - -
But life moves on and hey hey hey I'm the proud owner of a new Blackstone! I just wasn't ready to upgrade yet...I wanted to wait until a capacitive screened successor to the Touch HD came out...sigh
But I suppose deaths of family and friends don't happen when you're ready for them
Goodbye my Hermes

eyupwolf said:
Hey there just a guess but I had a simular problem in the past and it seemed to be due to a defective camera part draining power. Only way I was able to fix it was to remove the camera part and then put it back together.
Click to expand...
Click to collapse
Dear eyupwolf, I have similar problems.
Camera just works some times, but after that it can not be initialised again and drains my battery out. So I don't use it anyway (since 99% times tried it didn't work). If I do, I have to reset Hermes many times to set things up.
Can you describe the procedure how you fixed (removed) that problem?
Thank you,
F

battery wont charge
I got the same problems with the Hermes 200. I tired the 3 AAA battries in serial connection but it didn't help.
I even tried to cool the battery for 30 mins in the freezer (an old trick to squeeze the last little bit from the battery) the phone turned on for about 10 seconds but the os never loaded up. the phone shows red when connected to usb without a battery but led turns off when battery is insterted.
I ordered a battery on ebay, but until it arrives does anyone have any other suggestions?
thanks
Scuter
PS. It had Olipro 2.10 spl and recently installed the amazing golden globe v9 rom http://forum.xda-developers.com/showthread.php?t=458456
which is amazing.

Please help me !!!

Hey guys, Well I'm going staight to the point. My Jasjar is letrally DEAD. two days ago. the battery was about 4-2%. the phone kept showing a message that I should recharge the battery "abviousely", but the problem that I wasnt at home to recharge it. Anyways, the phone turned off after a while and I thought it was becuse of the battery. So, when I wanted to recharge the battery, there was nothing, the phone didnt turn on. I even replaced the battery, but no good, and to make things more confusing, when I remove the battery and put the charger, the red light turns on, which means that there is a response, and when I put the battery back, just nothing.
I really hope that someone here help me, because I desperately need the phone these days. please guys help me.
Sorry for the long topic but I tried to give details as much as I could

not to be too obviouse, but you have left it charging for a while? the Uni will not switch on until the battery has been charged for a bit. However, I do believe the red light it on at this stage, even though the Uni won't switch on. Also, new batteries may not come in charged state, so same problem.
Another test may be to charge the universal in a battery charger, rather than the Uni.

boss shinoda said:
Hey guys, Well I'm going staight to the point. My Jasjar is letrally DEAD. two days ago. the battery was about 4-2%. the phone kept showing a message that I should recharge the battery "abviousely", but the problem that I wasnt at home to recharge it. Anyways, the phone turned off after a while and I thought it was becuse of the battery. So, when I wanted to recharge the battery, there was nothing, the phone didnt turn on. I even replaced the battery, but no good, and to make things more confusing, when I remove the battery and put the charger, the red light turns on, which means that there is a response, and when I put the battery back, just nothing.
I really hope that someone here help me, because I desperately need the phone these days. please guys help me.
Sorry for the long topic but I tried to give details as much as I could
Click to expand...
Click to collapse
Welcome to the forum
I can add to -Jonny- suggestions to have a look here:
http://wiki.xda-developers.com/index.php?pagename=UniversalBatteryIssue
Good luck,

Well, I've been charging it for a long time (2-3hours), but nothig...
Also, another strange thing poped up. whnen I leave the phone with the battery in it without charging for a while, and I plug the charger, the red lightturns on for like a munite and turns off again !!!!
I really don't know what to do, I don't even know what caused this problem, but from your replys I can tell that the problem is from the battery, and nothing is worng with the phone, cuz someone told me that it's a motherbord problem. So, is my phone ok? is it just a battery problem??
Thx for the replys, BTW

Suggestions
Try your battery in another Uni.
Try another NEW battery in your Uni.(you've )
Try to see if your device can be put in bootloader so to know it is not dead completely.
Simple suggestions.
But ..Been there...Done that..worked.

kalya said:
Try your battery in another Uni.
Try another NEW battery in your Uni.(you've )
Try to see if your device can be put in bootloader so to know it is not dead completely.
Simple suggestions.
But ..Been there...Done that..worked.
Click to expand...
Click to collapse
Well thats a nice idea ,, Im ganna give it a try ASAP, and when I do so, I'll let ya know what happened
Thx for the reply

My LED Is blinking orange/green during charging and battery is draining.

This doesn't look good to me. I had my phone tethered to my laptop while I slept which I do often with no problems. Today I got up and saw the LED was blinking orange and green. I looked and the battery was down to 11% even though the status bar showed the battery as being fully charged.
I popped the battery out and in, tried again, same thing.
When I plug it in the LED stays solid orange for about 5 seconds and then stats blinking.
I tried it on the OEM charger with phone turned both on and off.
It doesn't appear to be charging and the LED's are blinking green, orange.
Does this seem like a bad battery? I live in the US so accessories are hard to get, I don't have a spare battery to test yet.
What do you suggest? I have a new battery coming but it's going to take a while before it shows up.

I had that too for a minute. I suspected a faulty charge / sync cable, swapped it out, and never saw these LEDs again.

Had that too. I'm using a second non OEM Battery, I will try it with the original and give feedback.
I had that with my small charging-cable (non OEM) in my car.

I've tried multiple cables. I'm hoping the battery is the culprit. I have another one on the way but it's literally on a slow-boat from China. If it's not the batter then it's the phone and that's no good. Doesn't charge on, off or in bootloader mode. I've read all the threads and it really could be either. Fingers crossed.

My LED was blinking orange/green too
I was using a non-standard (cheap) battery when this suddenly occurred. Changed to original battery and everything was OK again. Seems like the original batteries are best after all (even if they cost ten times more in my country).

Think that too. My Original Battery works well. The Battery from China is "blinking" sometimes for about 15 minutes.

same or even worst problem
During the first day i buy the phone and charge for 10hour, after that i switch on my phone i was shocked my phone wasn't charge at all but the indicator light show from orange to green.
so i charge my phone for the second time, this time its show 100%. i browse the phone setting and function all that less than 30min and before i sleep it was left 70plus % and after i wake up its left with 20plus % and the timing from i sleep to wake up less than 5hr. my wifi ,gprs bluetooth 3g everything is off except the alarm.
now i charge my phone for the third time after charging for 8hr i switch it on and it did charge but only 20plus % and i continue charge my phone for the forth time. i sucessful switch on the phone and its show 100% but it suddenly turn off, i was shock don't know what went wrong i try switch on the phone and its show the phone is low battary.
so i charge it again and the indicator light turn green less then 1min and my phone becoming weird i can't charge and switch on. once awhile it can be turn on.
so i try charging it again and the phone keep on restart.
i got so fedup as the phone is a brand new set and use it for less then 1 week. i'm going to get it fix tomorrow.
anyone with the same problem or know anything when wrong can help pls.

Hard reset helped me + check if a cable is deep enough in the phone

i try already its still the same. do u have the same problem.

i was charging my phone 2 day ago, and listening to music and downloading a lot of mb from internet with wifi, and i putted it under my pillow
after about 2 or 3 hour i pulled it out and saw the orange and green blinking
my phone was like a fire stone, it had a very bad result, the lcd doesn't had touch sensitive anymore
after 2 hour the sensitivity came back, but the story didn't finish yet.
after that, every time i charge this phone, the lcd sensitivity goes off,and after i cool it down, sensitivity comes back
but now while i'm sending this message, the half of screen doesn't have any touch sense what is your suggestion for me???

I had the same issue with my original battery - turned out that the middle pin in the battery connector had been bent when I swapped batteries - I straightened the pin back to normal position and now it charges fine again.
Jon

i am having this problem too. the led is blinking and the battery is not charging. i am forced to use a cradle to charge it up.

The orange and green blinking on charge happened to me a couple of times. In all instances the phone was too hot due to having it covered or temperature of the room was also too hot. Allowing it to cool made it work again. I haven't suffered from this problem ever since I started keep it well ventilated. Hope this helps.

yup. i google for it. and notice it due to overheat. i tried with air con on. it seem working well.
but for me. i cant feel any overheat (like hot/heat on my device when it start blinking.
hide.

The blinking light is the phone saying its overheating
this happened to me but the worst thing was I could of bought a 1500mAh battery from Hong Kong for something like £5/6 but i decided to buy one from my own country the UK and i read that an extended type was the best so i bought an extended 1350mAh for £7.99 thinking i would have no issues but its with this new battery that it overheats if i am charging via wall or pc and using my phone!
using tbattery it says the battery is only a 1230mAh anyway!!
but with my original battery i can charge and use at the same time so kinda annoyed i thought i was paying more to get better but i guess i live and learn
so now i have ordered an 1600mAh for my phone for £5.99

i should just use it as a backup battery .
p/s : what is the average battery temperature ?

My HTC LEO "HANG" when incomming call???
please help...i have htc hd2 (asia/indonesia)
Why my phone HAMG when i recieve incoming call?
somtimes hang when recieve sms too...
PLEASE...HELP ME...ANYONE....
PLEASE...HELP ME...ANYONE....
PLEASE...HELP ME...ANYONE....
My email : [email protected]

alifasikin said:
please help...i have htc hd2 (asia/indonesia)
Why my phone HAMG when i recieve incoming call?
somtimes hang when recieve sms too...
PLEASE...HELP ME...ANYONE....
PLEASE...HELP ME...ANYONE....
PLEASE...HELP ME...ANYONE....
My email : [email protected]
Click to expand...
Click to collapse
Don't hijack threads!
Start a new one otherwise you won't get any reply for your efforts!

I bought 2 batteries from eBay. The cheap Hong Kong one does this at 60%. The other one was from the UK and claims to be the real thing, and it charges all the way to 100% and has given me no problems (it's the one I've been using for the last 30 days).
Moral of the story: Buy official batteries.

Hi all,
a few days ago I`ve got the same issue. Please don`t laugh, but sollution I`ve found is really funny.
Firstly I was trying to flash different ROMs, Radios with no luck. Trying to clean battery contacts and phone contact pins, especially the middle one, with no luck again.
Then, thinking logically ( ), I`ve found what changes occure to my phone. I didn`t flash a new ROM, didn`t intall any new software and so on before the charging become naughty. The only thing that changed was the temperature around, now here is hot like in hell: about +30C. So I plugged in portable charger and put it with my hd2 into refrigirator (changed it to maximum t to avoid any inconvenience) into low humidity container. In a few hours battery stated was shown as 100%. The next time I was trying to charge it again in the room, but got only blinking led, had to put it back into refrigirator
Seems that battery or phone has a temperature sensor, which stops charging when batt t raises above safe level. I believe sometimes this sensor fails or smth like that and charging can be stopped even when t is not so high..

Alternating Red and Green Lights whenever I charge

Hey does anybody have a solution to this unique problem. I always have a hot battery whenever I use WP7 and is indicated by the alternating orange and green lights in the notification every time I charge the phone after using it for some time. It doesn't charge in this state as well.. I have read some where that because of the over heat the phone has to be left to come to room temperature and then used.. But this is very frequent for me and rarely or never happens in Android.. I have tried all the WP7 ROM's and searched in the forum. Is there any concrete solution.

sudeep6258 said:
Hey does anybody have a solution to this unique problem. I always have a hot battery whenever I use WP7 and is indicated by the alternating orange and green lights in the notification every time I charge the phone after using it for some time. It doesn't charge in this state as well.. I have read some where that because of the over heat the phone has to be left to come to room temperature and then used.. But this is very frequent for me and rarely or never happens in Android.. I have tried all the WP7 ROM's and searched in the forum. Is there any concrete solution.
Click to expand...
Click to collapse
the solution is cool the battery before charging again or you have a bad charger/battery. if still happens with android then by logic there is an issue with the battery/charger. the other issues is you should try not use the phone while charging. of course the battery will heat up.

Yeah, I understand that but why only with WP7.. And all I was doing prior to this occurrence was texting and setting a few things up.. That shouldn't heat it up.. And it doesn't happen on android.. It happens very rarely in Android when I have actually loaded a lot of apps.. And I can feel the back is a little hot in wp7..

and is indicated by the alternating orange and green lights in the notification every time I charge the phone after using it for some time
Click to expand...
Click to collapse
sounds like u dont have original battery...

No man.. It's original battery from HTC I didn't buy any fake battery.. But, as soon as I run WP7 you can feel the back getting really hot.. And the alternating green and red lights :\.. It works fine in Android..

sudeep6258 said:
No man.. It's original battery from HTC I didn't buy any fake battery.. But, as soon as I run WP7 you can feel the back getting really hot.. And the alternating green and red lights :\.. It works fine in Android..
Click to expand...
Click to collapse
well what can we tell you? i haven't read anyone else having constant charging issues esp after using the correct charger or swapping batteries. you may have some app installed that's constantly running in the background that is sucking up power causing the battery to heat up.
besides, asking why only wp7 and not android...they are different operating systems that work differently. why don't you ask someone at Microsoft wp7 development. of course, the hd2 was never meant to run wp7 officially.
and it can be an issue with the version of wp7 you're using...my experience is that some roms run hot.

I remember this happened once to me BUT i'm not sure whether i wan on WP7 or AnDy or even using the 3rd party battery I got.
i was puzzled why the orange/ green light was flashing alternately
will try to replicate it again.:fingers-crossed:

It happened to me twice (since I've installed WP7.5 8773, two days ago). I thought it was normal, since it is charging the battery as it should.
The only matter is that the battery sensor is strange. Today it only charged until 85%, and when I switched off the cable it went to 100%, and yesterday I spent 30 minutes with 0% due to my trial to meet the phone with the real 0% of the battery, so it can calibrate itself.
Try to turn off the phone and then put it into charge. It worked for me the first time I saw this issue (because it is so annoying when you try to sleep in a 100% dark place with the phone in a glass transparent table).