Anyone use squaretrade on a Phone Bought Through T-Mobile?

Anyone use squaretrade on a Phone Bought Through T-Mobile? - Nexus One General

Hi all,
Has anyone used squaretrade insurance to replace or refund a phone purchased through tmobile?
I have a phone purchased through tmobile that i got insured through squaretrade, and I'm wondering if anyone went through the claim process with them for a similar situation.
Specifically, did they require a receipt, since i believe they mention that on their website? The only thing i had close a receipt was the tmobile bill stating i was charged $200 or whatever, but i insured the phone for the full retail price since that is what it would have cost to replace. Do you know if they would honor the amount it was worth or the $200 i was charged?
Thanks in advance for any help you can provide!

sorry gotta bump this

Related

broken screen :(

any suggestions on inexpensive replacement parts?

Parts? You mean you didn't get the insurance???

insurance
how do you get the insurance?
i read the book and supposedly it doesn't cover negligence (like dropping the phone on concrete)

So far I only seen them on eBay.

seeing as how the titan's relatively new, i'd say it'd be very hard to get replacement parts. I remember when i had a tytn and i needed a replacement digitizer, it was such a hassle that it was easier for me to just buy a new phone. which is why i now have the titan. I would recommend trying to go through htc america for parts if you live in the states. unfortunately here in canada, a canadian htc repair building does not exist.

broke my mogul's screen earlier this year, brought it in to sprint on the insurance plan, and got it back for free. TEP plan for sprint shoudl be 5-6$ a month. You can get it for one, bring your phone in, then cancel it.
dunno if you have the verizon version though

My Htc Tytn or Titan or sprint mogul or 6800, hmmm I think it has enough names also had the lcd crack. I was curious if anyone knows how much sprint charges to fix a broken LCD and touchscreen? I don't want to have to send my phone away to pocketpctechs in the mail if I don't have to. I also don't have the insurance and it's too late for me to add-on now because I checked.
Also, has anyone paid pocketpctechs.com to fix theirs yet? Says it costs $169 plus you pay the shipping to them. Do they provide good service/work and do they honor their warranties? Thanks in advance if anyone has any more info.

I think I remember reading somewhere that they charge maximum of 50 dollars for a repair, but I may be off. I am pretty sure that if you bring it in for them to fix, afterwards you can tell them to add insurance to your account.

Yeah, there's a $50 deductible if you have the insurance to replace a phone, but has anyone had to bite the bullet and pay the full fix-it fees without insurance. Also I have two moguls do you know if you bring it in for them to inspect if they'll add insurance. Also, secondary when you bring a phone in for fixing do they verify ESN's and such to verify actual phone?

~$60 repaired at Sprint store
Got my Mogul's screen replaced at a local Sprint store. They charged $55 + tax for the repair. It's all done in a hour.

novrain said:
Got my Mogul's screen replaced at a local Sprint store. They charged $55 + tax for the repair. It's all done in a hour.
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Now did they just replace the touchscreen or the digitizer underneath too? I was thinking it would be way more. Thanks for sharing the info though. This makes me feel much better.

Insurance on the N1 not available ??

I called a Tmo rep, she said that there is no insurance available thru Tmo for the N1 since I bought it directly from google.
Does anyone know of any third party insurance
Pissed I dropped so much money and I'm not even covered if its lost/stolen, might have to sell it tommorrow when it arrives.

icegad said:
I called a Tmo rep, she said that there is no insurance available thru Tmo for the N1 since I bought it directly from google.
Does anyone know of any third party insurance
Pissed I dropped so much money and I'm not even covered if its lost/stolen, might have to sell it tommorrow when it arrives.
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I bought some coverage from Squaretrade. It is like $70 for 2 years of coverage. Damage is covered up to $399. $130 short of the Nexus total price, but hey, I'd rather be out $200 (price of the Warranty included) than $530 should I somehow break it.
After 2 years time, I'll be due a new phone anyways

I get mine through my bank account. Might be worthwhile if you need travel insurance/breakdown cover etc.
http://www.lloydstsb.com/current_accounts/added_value_accounts.asp

Both Google and TMO confirmed that there is no insurance offered for the N1.
At this time, insurance is not offered for the Nexus One. We appreciate your feedback.
Regards,
The Google Team
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I wouldn't even consider making a claim against my homeowner's for this. That would be ridiculous. I'm looking into other solutions.

I just visited the t-mobile store to activate my N1 and I asked them about the insurance. The rep said that they will *probably* be able to insure the phone soon. The rep also suggested to add the insurance to my plan so once the insurance policy starts I'll be covered.
Not sure how knowledgeable the rep was or if it was complete bull****, but I got the insurance anyways, just $5 a month.

whats the warrenty on the n1?

aad4321 said:
they will never be able to ensure the phone. the insurance for tmobile is 3rd party and they said no because it is not a tmobile phone, but an unlocked device not even supported by tmobile
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I agree with this line of thought. It's a similar situation to the iPhone which has never been insurable through AT&T and Asurion (that's the insurance carrier's name).
whats the warrenty on the n1?
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I believe it is the same as all other wireless handsets; one year from date of purchase.

a phone doesn't look like a really good thing to insure on paper... to an insurance company.
$5 / month = 106 months = 8.833333 YEARS for them to recoup their costs if you spaz out and kill your phone. (Assuming the full $530 price)
i wouldn't insure that thing either. buy it, use it, don't break it.

Phone Insurance

So tell me, does anyone have insurance on their "rooted" Nexus one? I'm thinking of getting one for mine, but not sure if T-mobile provides it, or is it a good idea to get it from them, if ever. Coz they don't carry the device.
Any suggestions? Thanks in advance!

I have insurance on my Non-Rooted Nexus. You can get it from t-mobile. But i dont believe you can have insurance one you root the nexus one. I believe it voids the warranty. I may be wrong. Heres some info:
Is PHP (Premium Handset Protection) available for this Nexus One?
Yes, PHP is available for the Nexus One.
How much does PHP Insurance cost?
PHP Insurance is $4.79 per month with a $130 deductible.
How long do I have to add PHP to my account?
To qualify for PHP insurance you must add the insurance to your T-Mobile account within the first 14 days of purchase.
Great News! Asurion’s Premium Handset Protection offered through T-Mobile is available on the Nexus One. For $4.79 per month, customers are protected from loss, theft and damage – even screen damage or water damage. There is a $130 deductible per approved claim, much lower than the full retail of $529. Asurion will replace your Nexus One with . . . a Nexus One. As with most buzz-generating, hot new phones, inventory availability can be an occasional problem. Its not that Asurion doesn’t want to replace your Nexus One with a Nexus One, we do! Should there be a brief inventory problem, Asurion will offer a few different options to affected customers.

I have insurance on my ROOTED phone. You can have it. While it is true that rooting voids your warranty this has nothing to do with insurance. So look at it this way. I have a rooted phone and I loose it. I file a claim as loss is covered under the insurance. How on earth are they going to know it was rooted? Make sense.
The other above info is what I was told.
One thing to note. I had insurance on my G1 that was something like $6 / mo when I transfered that to my N1 it went down to the $5 /mo. This is because T-mobile would extend the warranty on the G1 since it was one of their phones. They don't do that on the N1 since it isn't theirs. That is why it is a little cheaper.
As for how it is replaced since T-mobile doesn't have the Nexus. I was told that the insurance company was getting some for replacements. Until then if you had a claim and they didn't have any you would go directly to Google and order a new one. You would be responsible for the full upfront cost of an unsubsidized phone. They then would cut you a check for the phone minus the $130 deductible. Make Sense.
Oh also a point on the 14 days to activate insurance. This is also true however. Lets say you let the 14 days laps. As long as you haven't rooted your phone (that would have voided the warranty) if it is ever replaced by the manufacturer you then have another 14 days to activate the insurance from the point in time you get the replacement. That is how I got insurance on my G1. I forgot to call back in the 14 days and then couldn't get coverage. Then my home button died, T-mobile replaced it under warranty, I then had them activate the insurance. Also if are under insurance and if you have a replacement under warranty I would be sure to call T-mobile. Since that was likely taken care of directly through Google or HTC they may not know. Of course if you had an insurance claim for say water damage that they tried to deny because the SN didn't match what you originally bought you could say "Oh, did I mention that the water damage happened when it fell off the boat in 300' or water?" I must have written that SN down wrong and what you have on record must be right.
Hope that helps....

as a point of interest, state farm charges me $30 a year for insurance on my nexus one, with ZERO deductible..
that's $2.50 a month folks...
and they don't care if it's rooted, or you used it to hold up your car when you changed your oil.

Thank you for the information I'm goin with state farm.Hahaha.

Hmmm... Called Tmobile, they said my Nexus is currently insured... I made them double and triple check it, but they were positive bout this, I guess my insurance from my G1 is automatically transferred to the N1.
I still thank you for the response guys!

i'd cancel it and get a real policy that costs half and doesn't have a deductible... but that's just me..

Red MacGregor said:
as a point of interest, state farm charges me $30 a year for insurance on my nexus one, with ZERO deductible..
that's $2.50 a month folks...
and they don't care if it's rooted, or you used it to hold up your car when you changed your oil.
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That's good to know and seems like a better way to go!

Oh you were for real? lol I thought you were just kidding, I dont have StateFarm as insurance though. They might not cover it.
Red MacGregor said:
i'd cancel it and get a real policy that costs half and doesn't have a deductible... but that's just me..
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rjhay22 said:
Oh you were for real? lol I thought you were just kidding, I dont have StateFarm as insurance though. They might not cover it.
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call whomever you're using, Farmers, whomever, they likely have a similar policy..
T-Mobile is charging a ridiculous premium for that policy

$4.79 a month is not something I miss.

uansari1 said:
$4.79 a month is not something I miss.
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sure, the difference is only $30 a year... over two years an extra $60 on the price of the phone, unless you include the deductible, and it's an extra $190.. 1/3 of the cost of the original phone..

The original poster should call T-mobile again. As I mentioned in my post that the original insurance that I had on my G1 was more expensive. They may have changed it from the insurance that is something like $7/mo to the one that is about $5 ($4.75 or whatever). I got my phone early on so it is possible they are getting better at automating these things. Everyone was still trying to figure out this new Nexus thing when I got my phone.
I have to call my insurance company anyhow so I am going to ask about phone coverage. I have USAA though not State Farm. Even if they don't offer it I wouldn't switch to State Farm. We are saving $1800 a year and have more coverage and a lower deductible on our house compared to State Farm. My parents are now switching over to USAA. He said they will save $900 a year on their 4 cars/truck.