Database Users

HSPDA Confusion!

Hi everyone,
It's my first post here - most likely not to be my last. Oh, and i know i spelt HSDPA wrong in the title!
I very very recently (yesterday in fact) managed to get hold of my T-Mobile Hermes (one of the .37 batch) and am having no problems whatsoever with the phone, the only problem i am having is getting any web download speeds faster than around 40kbps?
I phoned T-Mobile yesterday and after being on hold twice and explaining myself many times i think i got HSDPA enabled as the lady (who was very nice) said she promises it has been enabled for me. I tried half hour later and sure enough, i used www.dslreports.com/mspeed and could now download at around 800kbps - perfect! Unfortunately i tried again this morning and it says 40kbps again
Is there any way to tell whether HSDPA has been enabled on my phone before i call T-Mobile again? Does HSDPA just run over 3G? I haven't got a brilliant signal where i am - usually 1 or 2 bars, could this be what is affecting my download speed? I need some help!

Just realised i have spelt HSDPA wrong in the thread title - never mind! Can anyone help?

Have you read this dude?
http://forum.xda-developers.com/showthread.php?t=276154&page=5
Theres a couple of files you can check you have i believe, also the Fit4cat program is worth downloading.

40kbps is GPRS data speed. Even without HSDPA you should get 300kbps on UMTS.
Your phone will show a U or a G depending on which network you are on.

It shows a "G" all the time in a little white block next to the signal bar, and sometimes the signal bar shows an antenna and sometimes a "G" also - does that mean when im on the "G" ill be on HSDPA and when im on the antenna (if i cant get 3G) ill be on GPRS 40kbps?
If so that makes a lot of sense as the signal is not brilliant round here, i went shopping in a much bigger town this afternoon and tested again -> full signal and downloading at around 1200kbps! Obviously it is enabled, think its just down to my signal....
Does that sound about right?

RTFM, the G is for GSM ie data will be GPRS.
You will either have a 3G or U depending on what ROM you're running for 3G/UMTS/HSDPA .

I'll be honest i only got half way through the quick start guide before i started playing with it. So, if my phone is always on "G" i'll assume i need to try and unlock it using the fit4cat thing? As T-Mobile have said they have enabled HSDPA on my account?
How did i get 1200kbps on GPRS by the way? It definately said "G" when i was connected and did the speed test...?!

I just ran the fit4cat Hermes tweaker and still no luck, it only connects to "G" rather than "3G", 3G is apparently available in this area so why does it only connect to G? Im confused and would really appreciate some advice...

Well if you probably didn't notice the U (or whatever) when you got 1mbps once it. This means that HSDPA is enabled on your phone and SIM.
The fit4cat tweaker only (dis)enables HSDPA but that isn't an issue because even without HSDPA you would be getting UMTS speeds.
One thing you could try is. Go to Start->Settings->Phone->Band set GSM/UTMS to GSM900+1800 + UMTS2100
You could also try a manual search for networks from Start->Settings->Phone->Networks->Find Network
Finally you can also disable GSM totaly using network type in the band selection and see if you get a steady 3G signal.

Thanks for your suggestions, here are my findings:
kevino said:
Well if you probably didn't notice the U (or whatever) when you got 1mbps once it. This means that HSDPA is enabled on your phone and SIM.
Click to expand...
Click to collapse
Good point, i have a long drive home tonight so will check when going through built up areas to see if it connects to 3G or U then.
kevino said:
One thing you could try is. Go to Start->Settings->Phone->Band set GSM/UTMS to GSM900+1800 + UMTS2100
Click to expand...
Click to collapse
Tried this, and phone disconnected then reconnected but still said "G" when connecting to Internet. Set back to "Auto".
kevino said:
You could also try a manual search for networks from Start->Settings->Phone->Networks->Find Network
Click to expand...
Click to collapse
Did this also, it pops up with the message "Registering on the network" and disappears and thats it, nothing happens.
kevino said:
Finally you can also disable GSM totaly using network type in the band selection and see if you get a steady 3G signal.
Click to expand...
Click to collapse
I cannot find an option to disable GSM in the Band tab, i have the following:
Select your network type.
__Auto
__GSM
Select your GSM/UMTS band.
__GSM(900+1800)+UMTS(2100)
__GSM(1900+850)+UMTS(1900+850)
and thats about it. Cannot find anything that would let me not use GSM whatsoever? I appreciate your help so far

It may be the case that your reception for 3G just isnt adequate enough to work where you live, O2 states there is reception in the area where i live but i only tend to get UMTS upstairs....just one of those things....here at uni i get FULL UMTS reception anywhere.

richieboy said:
I cannot find an option to disable GSM in the Band tab, i have the following:
Select your network type.
__Auto
__GSM
Click to expand...
Click to collapse
In the dopod ROM it has a WCDMA option too. No big deal !
Seting the band was just so that the phone doesn't bother looking for bands that are not available in this country. To try and encourage it to check the correct UMTS band more quickly.
My suggestion to use find network (you need to select manual search) in Networks wasn't too helpful anyway as it doesn't list the band. So no use unless you can disable GSM.
Of course you may have got a spurious speed test result. How old is your SIM? It needs to be a USIM

Yes firstly is your SIM card a USIM....or is it a SIM card from an old handset?? I think youve already said you have had the 'U' appear on your TyTN at some point.....so again im going with the assumption you just dont have adequate UMTS reception for it to work....hence why you are only seeing 'G'.

So, funny story...
It seems where i was over the weekend (girlfriends) is borderline, so as mentioned aboved i can get 3G upstairs but not downstairs - i decided to drive around and got 3G all over the place...the best news is i get 2/3 bars of 3G at home too!
Problem solved, im an idiot - but hey, it doesn't hurt to ask right?
680kbps! Woo

richieboy said:
So, funny story...
It seems where i was over the weekend (girlfriends) is borderline, so as mentioned aboved i can get 3G upstairs but not downstairs - i decided to drive around and got 3G all over the place...the best news is i get 2/3 bars of 3G at home too!
Problem solved, im an idiot - but hey, it doesn't hurt to ask right?
680kbps! Woo
Click to expand...
Click to collapse
girlfrends! Woo

o2 3g on a Exec?

Hello all,
I have a XDA Exec, running windows 6.1, with a 3g sim and 10gig data plan from o2 in Ireland. My problem is I get nothing more than a few kb a sec. Normally 1-2kb/s. I've logged a call with o2 but expect nothing more that a response of "Its due to the area you are in" But I have tried it all over. In Dublin, Kilkenny, Waterford and a lot of other areas and its always old style GSM speeds. So has anyone got any ideas as to what it might be? Maybe a setting on the phone? Dont have an other 3g handset to try sadly. This is really needed as I have moved down to Kilkenny now and have no net other than what is on the phone.
Thanks

forgot to say, I am using radio 1.15 if that matters

ok, after a bit of searching, I am after setting the band to Auto under the phone settings. But still only GSM access speeds. I will be in waterford a little later and will try access the net there to see if there is a difference. Any other thoughts as to what it can be?

sutty_monster said:
ok, after a bit of searching, I am after setting the band to Auto under the phone settings. But still only GSM access speeds. I will be in waterford a little later and will try access the net there to see if there is a difference. Any other thoughts as to what it can be?
Click to expand...
Click to collapse
Hope this helps:
Go to Start/Settings/Connections
On your conection (Proxy settings) be sure that "This network connects to the Internet" is selected.
Go to Start/Settings/Personal and select "Band" and change "Select your Network Type" to WCDMA and then "Select your GSM/UMTS band" a GSM(1900+850)+UMTS(1900+850)
that´s it, next time you connect to internet, it has to connect to HSDPA (the connection icon should change to "H")

Polaris Radio problem solved!!

Hi,
If your polaris having radio problem after flashing with any custom ROM (or even default) and setting the radio to Murata radio, then you can try the following solution.
The problem may include:
- you have strong GSM signal but you cannot make a call ( for example 1 success out of 10 trials)
- you cannot receive any call (dropping call) not on purpose.
- The battery power drains quickly (..few hours till a half day.)
- The GSM signal is not stabile (strong but kept frequently searching again for signal).
I have tried many ways, from flashing to original ROM and set to any Murata radios, but the problem still presists. Then I did the following.
1. Flash the polaris with any original ROM
2. Flash the polaris radio with the latest official radio version ( I just used the one that included with the official rom that I downloaded from http://www.htc.com/www/SupportDownload.aspx?p_id=59&cat=2&dl_id=113)
3. When the phone is ready, go to the setting, the phone, and then the service. From there you will have two questions, then select the first question, and choose GSM instead of auto, leave the second question intact i.e. "auto".
4. Your phone will reset its GSM connection, and then just wait. It will display "G" next to the reception bar. Then you can test by making a call or receiving a call.
5. If you still have problem, try to disable the HSPDA or any 3G services.
In my case I have T-mobile, where in Europe it is claimed to work perfectly. Learning from IPhone 3g problem in US, where Apple and T-Mobile tried to blame each other, and looking back to "poor HTC support" I could suspect that HTC has not provided the (old) Polaris with "the right" 3G driver.
I hope it helps. Let me know.

Jagoan said:
Hi,
1. Flash the polaris with any original ROM
2. Flash the polaris radio with the latest official radio version ( I just used the one that included with the official rom that I downloaded from http://www.htc.com/www/SupportDownload.aspx?p_id=59&cat=2&dl_id=113)
3. When the phone is ready, go to the setting, the phone, and then the service. From there you will have two questions, then select the first question, and choose GSM instead of auto, leave the second question intact i.e. "auto".
4. Your phone will reset its GSM connection, and then just wait. It will display "G" next to the reception bar. Then you can test by making a call or receiving a call.
5. If you still have problem, try to disable the HSPDA or any 3G services.
Click to expand...
Click to collapse
I'm sorry I do not quite understand here ...flash official ROM and official radio? then what? can I then flash any cooked ROM? or ported radio from other device? Thanks.

i have an official rom 1.40.466.1 WWE with Radio rom 1.58.25.21 and also i had this radio and low signal problem since i got the phone, never had a good signal at home.
tried to set the band in phone settings to GSM as you said not AUTO and it worked like a charm. thanks a lot

Hi Deepthroat,
I just did it with the official ROM, (ROM version 3.13.405.0 WWE, Radio version 1.59.42.15). However, some reactions confirm that it also works for any custom ROM and Murata-radio. Honestly, I have not tried to any other combination, just give it a try on your current configuration.
Thus, you can skip step 1 and step 2. Just minor correction on step 3, you go to Settings, choose Phone, and choose tab Band (not service as previously posted), choose "GSM" on the "Select your network type", and leave "Auto" for the "Select your GSM/UMTS band" and finally OK.
In my case, now I still have my polaris battery fairly full even after one day. Before the battery already dropped to 50% or less in after one day.
Please confirm if it works, you will save a lot of desperate polaris owners....
thanks

I can confirm the band tab change: network type from auto to gsm and gsm/umts to umts 900+1200 + gsm 900+1800 as a solution to battery drain and poor signal related problems as written on the first post.
I'm using gullum's latest rom TF2D III with the latest radio rom 1.59.44.02.
My reception is excellent, GPS works good and battery drain is not dreadful.

About the fact that 3G is letting the battery drain very quickly.
This is not a problem, but it's just the way 3G works. 3G just requires more battery power to function.

JeFFJuH said:
About the fact that 3G is letting the battery drain very quickly.
This is not a problem, but it's just the way 3G works. 3G just requires more battery power to function.
Click to expand...
Click to collapse
I stand corrected, however I was referring to users who do not take advantage of 3G capabilities.

Jagoan said:
5. If you still have problem, try to disable the HSPDA or any 3G services.
In my case I have T-mobile, where in Europe it is claimed to work perfectly. Learning from IPhone 3g problem in US, where Apple and T-Mobile tried to blame each other, and looking back to "poor HTC support" I could suspect that HTC has not provided the (old) Polaris with "the right" 3G driver.
I hope it helps. Let me know.
Click to expand...
Click to collapse
It means that we can't use HTC cruise/polaris for video call ??
I bought the polaris at vietnam and then I used it at Indonesia using Telkomsel as carrier. before I have bad signal also after upgraded the rom to the 6.1 it became good reception for GSM connection but when I need to use the 3G/HSDPA connection there is no signal. (using Band selection )
I already upgraded the RADIO to 1.59.44.02 and the problem still the same..
could anyone help to give info how to activate the 3g connection ?
thx
JEfri

spektrumxdadevelopers said:
It means that we can't use HTC cruise/polaris for video call ??
I bought the polaris at vietnam and then I used it at Indonesia using Telkomsel as carrier. before I have bad signal also after upgraded the rom to the 6.1 it became good reception for GSM connection but when I need to use the 3G/HSDPA connection there is no signal. (using Band selection )
I already upgraded the RADIO to 1.59.44.02 and the problem still the same..
could anyone help to give info how to activate the 3g connection ?
thx
JEfri
Click to expand...
Click to collapse
As I understood, Telkomsel Indonesia has a deal with Siemens to implement 3G/W-CDMA(or popular with UMTS) but not yet HSPDA (http://www.thejakartapost.com/news/...n-contract-set-3gwcdma-network-telkomsel.html). The 3G/ HSPDA allows networks based on UMTS to have higher data transfer speeds and capacity, however not all countries have implemented it (this is commonly termed as 3.5G network). So I guess in that case, you should set the band setting tab, Networktype to "GSM" and Select your GSM/UMTS band to the one suitable to your operator.
The problem with current polaris radio is that it is still not efficient to distinguish GSM and W-CDMA networks that leads to many side-problems (stability, quick battery drain, not working camera and etc). Though, I have not tried, some of friends claimed that polaris can support perfectly video call. So you have to work hard to find the right setting for your net. provider.
goodlucks

Jagoan said:
Hi Deepthroat,
Thus, you can skip step 1 and step 2. Just minor correction on step 3, you go to Settings, choose Phone, and choose tab Band (not service as previously posted), choose "GSM" on the "Select your network type", and leave "Auto" for the "Select your GSM/UMTS band" and finally OK.
In my case, now I still have my polaris battery fairly full even after one day. Before the battery already dropped to 50% or less in after one day.
Please confirm if it works, you will save a lot of desperate polaris owners....
thanks
Click to expand...
Click to collapse
Oh ok, now I understand the relation between the battery drain and GSM band selection mode. I will try it Thanks for sharing with us.

Jagoan said:
The problem with current polaris radio is that it is still not efficient to distinguish GSM and W-CDMA networks that leads to many side-problems (stability, quick battery drain, not working camera and etc). Though, I have not tried, some of friends claimed that polaris can support perfectly video call. So you have to work hard to find the right setting for your net.
Click to expand...
Click to collapse
thanks for quick answer..
Actually I just want to use video call. Oh...very sad to hear that..
so do you think it's the polaris inherent problem that we can't do anything..?
I just try all setting..and I try also other operator like Indosat and proxl and the problem is same.
When I set the Band selection to W-CDMa or auto, sometimes After soft reset, polaris detect the 3G network but in 3 second dismiss and change to GSM network in most of the time just no signal.
everything is ok when I select the GSM only.
so no other option ?
thanks

spektrumxdadevelopers said:
so do you think it's the polaris inherent problem that we can't do anything..?
I just try all setting..and I try also other operator like Indosat and proxl and the problem is same.
When I set the Band selection to W-CDMa or auto, sometimes After soft reset, polaris detect the 3G network but in 3 second dismiss and change to GSM network in most of the time just no signal.
everything is ok when I select the GSM only.
so no other option ?
thanks
Click to expand...
Click to collapse
If I were you, I will do the following:
Telkomsel requireshttp://www.telkomsel.com/web/info_3g, in Indonesian)
1. your phone is 3g (fulfilled by polaris)
2. You have registered to 3g service
3. You are in the area where 3g is supported
4. You have sufficient 3g signal.
In addition, Telkomsel uses 3G / UMTS / WCDMA / 2100 MHz. So if you have met the requirements, just set "GSM" and "GSM+UMTS 2100" in your polaris band tab (phone setting) and don't forget to enable the HSPDA in connection tab. If it does not work, reflash your radio rom to latest official release:1.59.42.15.
If it still does not work try to use 3g service in another supported handset (nokia or ericsson), if it works then it is the time to sell your polaris (just kidding!!!).
goodluck!!

spektrumxdadevelopers said:
so do you think it's the polaris inherent problem that we can't do anything..?
I just try all setting..and I try also other operator like Indosat and proxl and the problem is same.
When I set the Band selection to W-CDMa or auto, sometimes After soft reset, polaris detect the 3G network but in 3 second dismiss and change to GSM network in most of the time just no signal.
everything is ok when I select the GSM only.
so no other option ?
thanks
Click to expand...
Click to collapse
If I were you, I will do the following:
Telkomsel requireshttp://www.telkomsel.com/web/info_3g, in Indonesian)
1. your phone is 3g (fulfilled by polaris)
2. You have registered to 3g service
3. You are in the area where 3g is supported
4. You have sufficient 3g signal.
In addition, Telkomsel uses 3G / UMTS / WCDMA / 2100 MHz. So if you have met the requirements, just set "GSM" and "GSM+UMTS 2100" in your polaris band tab (phone setting) and don't forget to enable the HSPDA in connection tab. If it does not work, reflash your radio rom to latest official release:1.59.42.15.
If it still does not work try to use 3g service in another supported handset (nokia or ericsson), if it works then it is the time to sell your polaris (just kidding!!!).
goodluck!!

Jagoan said:
if it works then it is the time to sell your polaris (just kidding!!!).
goodluck!!
Click to expand...
Click to collapse
I already all of your suggestion before you mention that... my cruise radio rom already upgraded to what you suggested...
oh sad... I should sell it ...

Can any one give me a direct link for that update ,
as when i enter my mobile S/N on download page it says that
Sorry, this software download is not suitable for your device.
plz help me am suffering from that problem

engmazen said:
can any one give me a direct link for that update ,
as when i enter my mobile s/n on download page it says that
sorry, this software download is not suitable for your device.
Plz help me am suffering from that problem
Click to expand...
Click to collapse
exactly the same here,, this is so frustrating

Here's what you guys are looking for.
WorldWideEnglish (405) WWE:
http://dl.htc.com/downloadfiles/Rom....0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe
Just tried this method and still am having horrid reception in Canada here under Rogers.

Forcing 3G/HSPA on HD2?

Hello xda-developers.com,
I was wandering if it is possible to force my HD2 (running Windows Mobile 6.5) to only accept a data connection if it is 3G/HSPA instead of the normal GSM . Where I live, the connection is poor, although even when it has zero bars of reception, the connection is good and fast response through websites (latency is low on the mobile speed test).
Even though the phone thinks it's poor reception and thus switches to GSM, is there a way to block GSM and only accept a 3G/HSPA connection?
Thanks for any help,
Thazandril.
EDIT: GSM/GPRS I don't know which one it is, it just has a big G as the connection symbol, and it's terribly slow.

in my phone settings->phone->band
select your gsm/umts band.
I can choose
UMTS
and it only use 3g/hspa

Rudegar said:
in my phone settings->phone->band
select your gsm/umts band.
I can choose
UMTS
and it only use 3g/hspa
Click to expand...
Click to collapse
Hi Rudegar,
Thank you for the fast response, however, I cannot seem to find that option anywhere in my settings. I've checked the 'connections' but can't find anything that sounds like what you have mentioned in your post.

Rudegar said:
in my phone settings->phone->band
select your gsm/umts band.
I can choose
UMTS
and it only use 3g/hspa
Click to expand...
Click to collapse
Go to Settings -> Menu, All Settings -> Personal -> Phone
That will take you to the right area, then just have a look through those options.

Thanks a lot, cheers for the help, have a good one!

internet problem?

hi, i have not had a smart phone before and am not to sure on how the bands work but think i have a problem.
my phone is from Virgin mobile and running 1.48 stock rom, manila and radio 2.05.
few questions i'd like to ask before you read what i think my problem is.
1. is the internet supposed to run off 3g when not on wifi?
2. is 3g faster than "H"?
my problem: 3g is active, data connection is off. i open opera (or anything else) and 3g trys to connect, 3g sign disappears and "H" appears. data connection is on and using "Virgin GPRS".
i called virgin mobile tech support and they said it is meant to go through gprs.. lie?
i called htc and they said they don't think it is a problem with my phone...
i have done a hard reset.
i think it is either the 3g doesn't work, or there is something really wrong with the settings, or virgin mobile makes it like this?
please help as i may want to return it if this causes a big problem for me.

Sunil_237 said:
hi, i have not had a smart phone before and am not to sure on how the bands work but think i have a problem.
my phone is from Virgin mobile and running 1.48 stock rom, manila and radio 2.05.
few questions i'd like to ask before you read what i think my problem is.
1. is the internet supposed to run off 3g when not on wifi?
2. is 3g faster than "H"?
my problem: 3g is active, data connection is off. i open opera (or anything else) and 3g trys to connect, 3g sign disappears and "H" appears. data connection is on and using "Virgin GPRS".
i called virgin mobile tech support and they said it is meant to go through gprs.. lie?
i called htc and they said they don't think it is a problem with my phone...
i have done a hard reset.
i think it is either the 3g doesn't work, or there is something really wrong with the settings, or virgin mobile makes it like this?
please help as i may want to return it if this causes a big problem for me.
Click to expand...
Click to collapse
There's nothing wrong with the phone mate.
You've got GPRS (2G) and 3G which includes HSPDPA (and HSUPA). HSDPA is the fastest of those types, 3G slower, and GPRS the slowest. Your phone will try and use the best connection available, and that just depends on the coverage in your area (and how good the phone's reception is). If you're getting a strong and steady signal, I really wouldn't worry about it.
Basically, HSDPA is a faster version of 3G.

but my sisters 3g (on o2 iphone) is faster (by a lot... and then some) than mine.
ran the same video on youtube (wifi disabled) and she got done in a matter of seconds while i was buffering mid stream
with the coverage checker i ran before i got the phone it said my area was "very good" and i get 3 bars usually.
o it is connecting through gprs not HSPDPA, in the connections screen it shows "Virgin GPRS"

Sunil_237 said:
but my sisters 3g (on o2 iphone) is faster (by a lot... and then some) than mine.
ran the same video on youtube (wifi disabled) and she got done in a matter of seconds while i was buffering mid stream
with the coverage checker i ran before i got the phone it said my area was "very good" and i get 3 bars usually.
Click to expand...
Click to collapse
All I can say is that she must have a better signal with O2 than you have with Virgin.

Sunil_237 said:
hi, i have not had a smart phone before and am not to sure on how the bands work but think i have a problem.
my phone is from Virgin mobile and running 1.48 stock rom, manila and radio 2.05.
few questions i'd like to ask before you read what i think my problem is.
1. is the internet supposed to run off 3g when not on wifi?
2. is 3g faster than "H"?
my problem: 3g is active, data connection is off. i open opera (or anything else) and 3g trys to connect, 3g sign disappears and "H" appears. data connection is on and using "Virgin GPRS".
i called virgin mobile tech support and they said it is meant to go through gprs.. lie?
i called htc and they said they don't think it is a problem with my phone...
i have done a hard reset.
i think it is either the 3g doesn't work, or there is something really wrong with the settings, or virgin mobile makes it like this?
please help as i may want to return it if this causes a big problem for me.
Click to expand...
Click to collapse
1) Yes
2) No. H is a faster type of 3G.
My only worries with Virgin and 3G are wether they cap the actual download bandwidth available to handsets at 384kbps (despite the phone connecting with HSDPA - I had this problem with T-Mobile), wether they cap the upload speed at 44kbps and wether they block the Skype ports.
The connection name, Virgin GPRS, is just the name they gave to their data connection when they setup your phone. It could actually say anything you want if you change the settings in the phone.

Sunil_237 said:
but my sisters 3g (on o2 iphone) is faster (by a lot... and then some) than mine.
ran the same video on youtube (wifi disabled) and she got done in a matter of seconds while i was buffering mid stream
with the coverage checker i ran before i got the phone it said my area was "very good" and i get 3 bars usually.
o it is connecting through gprs not HSPDPA, in the connections screen it shows "Virgin GPRS"
Click to expand...
Click to collapse
It's possible that she has a better signal than you but I find that 3G coverage on O2, especially HSDPA coverage is generally significantly worse than coverage on T-Mobile (Virgin use their network).
However it could also be that the bandwidth is capped at a pretty low level on Virgin (3G rather than HSDPA despite the symbol), which I mentioned in my previous post.

o ok. ok ok. ok lol satisfied with some logical and knowledgable answers.
i believe they will have capped the data rate then (i haven't had signal problems for 7 years now on 4 different providers and the coverage map showed a very good signal for 3g here), if you can provide me with an app which would test.. o maybe speedtest.net may work i'll try them now and let you know.