No phonecalls during sync with Exchange - Hero, G2 Touch General

When being called while the phone is syncing with Exchange (over SSL), no notification is given on the GSM Hero. After the sync, a 'missed call' SMS is received from the provider.
Can anyone reproduce this behavior? It's quite a big issue for my employer, since people cannot be reached in emergency situations now.
This reproduces here both on 1.5 and 2.1. Data connection is via GPRS.
Edit: title updated as it is apparently not a bug in Android.

sanderg said:
When being called while the phone is syncing with Exchange (over SSL), no notification is given on the GSM Hero. After the sync, a 'missed call' SMS is received from the provider.
Can anyone reproduce this behavior? It's quite a big issue for my employer, since people cannot be reached in emergency situations now.
This reproduces here both on 1.5 and 2.1. Data connection is via GPRS.
Click to expand...
Click to collapse
Hi,
this is not a mobile phone bug, it is a problem with your provider. Modern networks detects that actually a data connection is active, suspends it and route phone calls to mobile phone.
I hope it is described correctly - but, search - there are many better descriptions for that problem in this and other forums.
Greets,
Chr1s
EDIT: If you use 3g you should also available via phone call. I have searched a bit - the network differences declared with NOM1 and NOM2.

Thanks Chr1s, the provider (KPN) says 'data has priority over speech' and they cannot do anything about it.
I will take this through our account manager and also search for this specific issue here. Any other tips are welcome

there is nothing you can do about it, aside from using 3G / HSDPA instead of GPRS

mr_arc said:
there is nothing you can do about it, aside from using 3G / HSDPA instead of GPRS
Click to expand...
Click to collapse
Indeed, I cannot reproduce this with HSDPA. Since KPN guaranteed HSDPA at this location I have something to talk about now...

ignore this post, i tried to delete but can't!

Related

Why incoming call is blocked while GPRS is in transmission?

hi all,
i got a very annoying "feature" in the O2 Cosmo(T-Mobile Dash). The incoming call will be blocked(heard busy tone) if the GPRS is in transmission. I was complained by many friends.
To my understanding, there's a setting in some phones to enable both GSM/GPRS concurrent connections. Is there such setting in Windows Mobile?
My ROM is 1.13.207.2, RADIO is 4.1.13.28_02.63.90
i tried to refersh its ROM, but don't know how to CID unlock. the "RUU_Excalibur_SPL-1.11_UpgradeOnly.exe" on the server has no luck for me, still "Invalid model ID".
can anythone show light on me?
thank you
reply
I think microsoft released a patch for that: i'll try find it on google for you. can you explain what configuration you used?
I think the 'patch' you need is called 3G.
I have the exact same problem and I opened a thread on it as well.
Read here.
The conclusion we reached was that this is a network, not phone dependent problem.
yeah never happent to me ever
thanks for all the replies.
My previous phone is O2 XDA Mini S(Wizard). I used that one to receive push mail provided by GoodLink, which requires GPRS always on. I didn't have such issue with that, at least no complain from my friends.
That's why i am wondering something wrong with the RADIO configuration. I didn't make any specific change to my new O2 XDA Cosmo(Excalibur).
best regards
And back to my memory.
I used to have the classical Ericsson T39. There was a setting to enable GSM incoming call during GPRS transmission(cannot remember the exact name). By enable that, i can still receive incoming call, and the GPRS connection will auto resume after the call.
Is there similar setting for Windows Mobile?
There is not as far as I've ever known. I've used smartphones that determined which was blocked and which was not based on which application was in use at the time. That is, if you were actively using IE or some other network app, phone calls would go straight to voice mail. If a non-network app was front and center at the time, the network would be disconnected and the phone would ring. That (and the SE settings mentioned above which I saw on my SE phones too) showed that it was a phone setting made by the carrier. I'd hope there's a little more intelligence behind it than just "voice trumps network" but if there is, I couldn't tell you what determines which gets through and when.
I've found that it's based on the amount of data being transmitted at the time of the (attempted) call. For example, high-bandwith usage such as media streaming will lead to the incoming phone call being blocked/diverted most of the time, whereas sporadic usage (eg. PING, or loading a very simple web page) has allowed a call to come in, temporarily disabling GPRS. GPRS can never be used during a phone call.

Trinity data link and lost calls problems

Hi all
I am wondering about the purchase of a Trinity. Someone, on an italian forum, has posted the problem of incoming calls lost (the caller receives a busy line signal or the phone results unreachable) while the phone has a data connection active (apparently only an HSDPA one). Has any one observed a similar problem ?
Thank you everyone.
hawk971 said:
Hi all
I am wondering about the purchase of a Trinity. Someone, on an italian forum, has posted the problem of incoming calls lost (the caller receives a busy line signal or the phone results unreachable) while the phone has a data connection active (apparently only an HSDPA one). Has any one observed a similar problem ?
Thank you everyone.
Click to expand...
Click to collapse
This is standard behaviour when transferring data over 2G GPRS. It should not happen on 3G. I have received phone calls while using 3G data and the phone rang as normal.... I can't report about HSDPA (is there a simple way to check if HSDPA is actually used?)
anonimo said:
This is standard behaviour when transferring data over 2G GPRS...
Click to expand...
Click to collapse
No, it's not, voice calls always have higher priority even in 2G networks.
Can someone else confirm this issue with Trinity?
banesi said:
No, it's not, voice calls always have higher priority even in 2G networks.
Can someone else confirm this issue with Trinity?
Click to expand...
Click to collapse
Well.... it's the third time in a few days in this forum that I post something and I am told that I am wrong. The previous two times in the end I happened to be right, so according to statistics I should indeed be wrong this time!
However I think I might be right this time too! The standard behaviour with GPRS sessions is that they are interrupted when they are idle and an incoming call is received; if data is being transferred then the phone will be busy.
Obviously for outgoing calls the phone will stop the data session when you want to make a call.
(All this for GPRS on GSM)
PS: You don't believe me try to use a GSM phone as GPRS modem for a PC, start a large file transfer and try to receive a call.
anonimo said:
PS: You don't believe me try to use a GSM phone as GPRS modem for a PC, start a large file transfer and try to receive a call.
Click to expand...
Click to collapse
Well, since I use GPRS internet for more than 3 years actively and have changed a couple of phones already I must say that GPRS system is projected in a way that voice calls are priority in any situation. In this years I have found that sometimes my phone is not reachable when I'm connected to a GPRS but that percentage is rather small, could be some other problems related to a base stations.
In your case I would think of contacting your operator, change phone or just change a carrier, being unreachable during GPRS sessions is something that I will characterized as bug, at least. NHF
banesi said:
In your case I would think of contacting your operator, change phone or just change a carrier, being unreachable during GPRS sessions is something that I will characterized as bug, at least. NHF
Click to expand...
Click to collapse
You are right. It was a very common bug in the early Class B GPRS phones and I thought it was supposed to be like that, but indeed even a class B device should suspend the data session and ring when a call is received.
However I am reading in other forums that this is now happening again with HSDPA.... the joy of early adoption
anonimo said:
You are right. It was a very common bug in the early Class B GPRS phones and I thought it was supposed to be like that, but indeed even a class B device should suspend the data session and ring when a call is received.
However I am reading in other forums that this is now happening again with HSDPA.... the joy of early adoption
Click to expand...
Click to collapse
I had some strange behavior like a busy signal when I had my phone set to 3G only, but I think it was because of marginal reception. I changed the frequencies to automatic and haven't had any problems since.
hawk971 said:
Hi all
I am wondering about the purchase of a Trinity. Someone, on an italian forum, has posted the problem of incoming calls lost (the caller receives a busy line signal or the phone results unreachable) while the phone has a data connection active (apparently only an HSDPA one). Has any one observed a similar problem ?
Thank you everyone.
Click to expand...
Click to collapse
Hello hawk971,
I have the exact same experience while being persistently connected on the Swedish HSDPA network (Hi3G) I cannot receive or even make calls, most of the time. It's like i can sometimes manage to "slip through" with a call, and even an incoming call can get through if i'm lucky. I have figured out that if i end the data connection and make the call, i can re-login with the connection and keep babbling on the phone.
The problem started to appear right after we moved to a different area where HSDPA is deployed, at first the problem was very sproadic, but now the network is growing, so does the blocked calls.
Luckily i get an sms from the 3 network saying that someone has tried to call without leaving a message, otherwise i'd be clueless.
I have considered contacting 3 operator to discuss this, but i reckon i might loose the HSDPA access then because i have only 3G subscription but somehow my phone (which is purchased without operator lock and not from 3) snaps right onto the HSDPA access nevertheless. I have a consistent 1Mbits/s DOWNLINK and 350kbits/s UPLINK connection while running TPTEST on the laptop and using the P3600 with internet sharing and USB-cable.
I so would like to be able to stay on the HSDPA but right now i am considering to drop the high-speed since the phone part is basically rendered useless. I am also using GpsGate in the car, so my internet is always on, transmitting position, i guess that makes the problem worse. I might have to drop that...
I had a friend told me he had the same problem with TyTn and Hi3G here in Gothenburg. That makes me think that there's no particular problem with my phone. Rather it's a network problem that they yet have to solve.
Anyway, that's a long post!
P.S. Does anyone know how i can disable/enable HSDPA on the P3600 easily?
Cheerio
just remove link to "enableHSDPA.exe" in \windows\startup folder and soft reset you phone.
I can't find this file (enableHSDPA.exe) anywhere in my P3600....
Bump!
SecureGSM can you please elaborate a bit on this .exe file. I have a standard HTC P3600 and I don't see this file anywhere in the file system.
i'd like to know how i enable HSDPA on my HTC P3600. has anyone had success doing so?
try the fit4cat regedit program
MontAlbert said:
try the fit4cat regedit program
Click to expand...
Click to collapse
I recently installed the fit4can or HTweakC as it is now called from here
http://wiki.xda-developers.com/index.php?pagename=Hermes_Registry. It allows you to turn off HSDPA and do other tweaks to your Trinity. No harm is done since you can turn the HSDPA back on again anytime. Since I upgraded to the new 1.38 Radio, I was picking up HSDPA all the time at home, and every time my phone was auto checking email I'd miss calls. This HSDPA "feature" needs a little work.

GPRS Issues

Hi
Ive had my Advantage for two days now, and i have missed 16 calls, even though the phone is on and has full signal, after playing around this afternoon it appears to be if there is a data connection active (GPRS) ie active sync live search maps, remote desktop calls get rejected.
Ive had an JasJar for the past year and never seemed to get the issue with that, and im using the same SIM / Network / Number i was before.
Does anyone have any ideas how to get the phone to pause the data connection so the phone can ring?
Does anyone else have the same issue?
Regards
Ben
myrapid said:
Hi
Ive had my Advantage for two days now, and i have missed 16 calls, even though the phone is on and has full signal, after playing around this afternoon it appears to be if there is a data connection active (GPRS) ie active sync live search maps, remote desktop calls get rejected.
Ive had an JasJar for the past year and never seemed to get the issue with that, and im using the same SIM / Network / Number i was before.
Does anyone have any ideas how to get the phone to pause the data connection so the phone can ring?
Does anyone else have the same issue?
Regards
Ben
Click to expand...
Click to collapse
you don't happens to be using Vodafone do you? If so i know exactly what is going on.....
Nope
No, i am on tmobile UK, what i don't get is that i works fine if i swap the sim back to my JasJar.
Ben
I miss calls all the time, about 70% of my calls fail for some reason or another.
T-Mobile Suck. I never had this much trouble with O2.
I have done experiments where somebody stood next to me calls me, and gets "the number you are calling is not available" while my phone, next to them is turned on with full battery and signal...
Even outgoing calls fail randomly, just says "calling" for ages then stops for no reason.
Ive had not trouble with tmobile since i have been with them (over 18 months) until i got the advantage, ive cloned every single setting i can from my jasjar and still no look, its a shame as looks like im going to have to disable push email!
myrapid said:
Ive had not trouble with tmobile since i have been with them (over 18 months) until i got the advantage, ive cloned every single setting i can from my jasjar and still no look, its a shame as looks like im going to have to disable push email!
Click to expand...
Click to collapse
that is strange, mine one now works perfectly, so when you miss your call, are you on 3.5G( HSDPA ) network or are you on GPRS?
wu5262 said:
that is strange, mine one now works perfectly, so when you miss your call, are you on 3.5G( HSDPA ) network or are you on GPRS?
Click to expand...
Click to collapse
Standard GPRS, it only happens when there is a contasnt data flow if it is just connected and the connection is not being used it calls in fine.
EG if i use remote desktop / terminal services over GPRS then call the advtange at the same time it goes to answer phone, although it does take around 10 seconds before it does though but doesn't ring, like it is looking for a signal/trying to connect.
myrapid said:
Standard GPRS, it only happens when there is a contasnt data flow if it is just connected and the connection is not being used it calls in fine.
EG if i use remote desktop / terminal services over GPRS then call the advtange at the same time it goes to answer phone, although it does take around 10 seconds before it does though but doesn't ring, like it is looking for a signal/trying to connect.
Click to expand...
Click to collapse
may i ask is there any reason why you are not using 3G? GPRS tend to have this problem, but 3G won't.
wu5262 said:
may i ask is there any reason why you are not using 3G? GPRS tend to have this problem, but 3G won't.
Click to expand...
Click to collapse
Coverage, my house and my office don't have 3G coverage, else i would be.
i was on o2 b4 n hardly ever had 3g signal n when i did my video calling never worked....since moving 2 t-mobile ive had no problem....my data connection is mon 9 till 6 b it 3.5g, 3g or gprs n i use cortado.com push email service for instant emails.....i still receive calls when connected
using the flext 50 with web n walk
I'm in the US using T-Mobile and GPRS and don't have this problem. I'll try to make it "break" and see if I experience the problem but just never noticed it.
If using GPRS and a call comes at the exact time you are receiving data, your call will go to voice mail or unanswered. Its the way the radio is designed...SOme carriers have been successful at ending the data stream and raising the priority of the voice. But GPRS modem in most phones only allows data or voice not both...but,
If using 3g/utms it should ring on the phone. And allow data and voice at the same time.
Maybe you universal is grabbing the 3g signal and for some reason the 7500 is using gprs.
Wu has also reported this problem with Vodaphone and Hsdpa...
eagle 1 said:
If using GPRS and a call comes at the exact time you are receiving data, your call will go to voice mail or unanswered. Its the way the radio is designed...SOme carriers have been successful at ending the data stream and raising the priority of the voice. But GPRS modem in most phones only allows data or voice not both...but,
If using 3g/utms it should ring on the phone. And allow data and voice at the same time.
Maybe you universal is grabbing the 3g signal and for some reason the 7500 is using gprs.
Wu has also reported this problem with Vodaphone and Hsdpa...
Click to expand...
Click to collapse
that is very correct, i have just change to T-Mobile yesterday, now my HSDPA works perfectly with voice, when voices comes in, it will switch the network to 3G and allow voices to comes in, data is still connected, just lower the bandwidth. Too bad that this doesn't work on Vodafone
Has anyone found a solution for this?
Regards,
Hollinshead
hollinshead said:
Has anyone found a solution for this?
Regards,
Hollinshead
Click to expand...
Click to collapse
there is no solution, the only thing you can do is swap your operator, or just don't use 3g at all....

Enable calls while on EVDO

Question for you guys,
I never noticed until my girlfriend tried to call me. I was streaming videos on youtube on my touch from Telus mobility and my line was just ringing, not going to my phone. Is there anyone that knows how to enable this? I tried looking online but codes for other phones like the apache dont work.
Thanks,
e
I was trying it out on my Bell HTC touch and it works fine (was on IE browsing and called my cell and it came through)
How exactly are you viewing the YT videos? Could be the application your using.
Im using TCPMP and flash media bundle. Found it on PPCGeeks
I don't think that the CDMA Touch can handle concurrent voice & data radios.
Meaning - it is either one or the other.
If you are browsing the internet, and a call comes through, it will drop the data radio and enable voice. Your example of the browsing and a call coming through is an example of this.
Try talking on the phone and then surfing to a new site in PIE. You can't.
Dim-Ize said:
I don't think that the CDMA Touch can handle concurrent voice & data radios.
Meaning - it is either one or the other.
If you are browsing the internet, and a call comes through, it will drop the data radio and enable voice. Your example of the browsing and a call coming through is an example of this.
Try talking on the phone and then surfing to a new site in PIE. You can't.
Click to expand...
Click to collapse
100% true, it can do 1 or the other not both
definetly not true...my bell htc touch works while surfing the net, it just switches from the EVDO network to the 1X, and it doesnt just keep ringing...so im not sure about sprint but the bell service allows for them to b working at the same time...
good luck
Dim-Ize said:
I don't think that the CDMA Touch can handle concurrent voice & data radios.
Meaning - it is either one or the other.
If you are browsing the internet, and a call comes through, it will drop the data radio and enable voice. Your example of the browsing and a call coming through is an example of this.
Try talking on the phone and then surfing to a new site in PIE. You can't.
Click to expand...
Click to collapse
NOT TRUE AT ALL! I confirmed (as you can see in my post above) that it receives calls even if your in between a data session.
I know on regular 1x phones they are not able to do this but this is a feature of EV-DO where it allows a phone call to come in even while surfing or using data.
To the OP, are you in 1x data mode or ev-do?
K so ive been testing it, while surfing and actually going through links and receiving a call they dont go through as well as streaming. But if Im on a page and not doing anything but reading whats on the page the call comes through. And I am on Ev-DO
From what I understand, if and when Sprint/Bell/Telus upgrades the rom to support EVDO Rev.A, then you can have voice and data concurrently. I find when I am surfing, it really depends on the timing of the call on whether it rings or not. If you are actively downloading data (streaming, accessing a page), then the phone will not ring. If you are just reading/viewing a page after it has fully downloaded, then your phone will ring.
Hi Guys,
I got the Telus HTC Touch about a week ago, and I went through the same thing. I called Telus's tech support as well as HTC's, I kept getting the run around; Telus was telling me it's an HTC issue, and HTC telling me it's Telus's issue, until I finally spoke to an admin in Telus' tech dept and he told me it's a know issue that will not be fixed anytime soon.
The only time this happens is when the data connection is "active" i.e. it's downloading something, so if you are streaming, the call will never go through to the phone, it will go the voice mail and your won't get a missed call notice on the phone. If browsing the net, and IE has finished loading the page, the data connection is "idle" and the call will go through.
I have read on a forum that there is a way to fix this by accessing the Data Programming screen using ##8323# and chaging the priority to voice from the default data priority, but I was not ableto access that with my phone.
I am still hoping to find a hack for this; for now I call-forward my HTC to my Blackberry when I know I will be using the internet heavily so I won't miss any calls.
TRY ##DDTM# thats how its done on my sprint touch
ludester said:
NOT TRUE AT ALL! I confirmed (as you can see in my post above) that it receives calls even if your in between a data session.
I know on regular 1x phones they are not able to do this but this is a feature of EV-DO where it allows a phone call to come in even while surfing or using data.
To the OP, are you in 1x data mode or ev-do?
Click to expand...
Click to collapse
Ludester - can you try this again?
I know that if you are surfing and a call comes through - you can get the call and answer it. That's what I said in my reply. That's because the phone drops the data connection and enteres the voice connection. If you jump back to PIE - then your previous cached page pops up.
But, try calling your handset from your home phone. Answer it. Leave the line open. (you may want to stand a few feet away from your landline to avoid feeback).
Now, while you have an active voice connectoin from home phone to cell phone, Open PIE and try and start browsing to a new page not cached.
Does it give you a message?
My understanding is that Rev0 doesnt do simultaneous voice and data. Actually i dont think RevA will either, although capable by technology, Sprint's implimentation wont allow it. Only way to get voice and data simultaneous right now is use HSDPA on GSM it does both at the same time currently.
I would love to have concurrent voice and data. I just don't think Rev0 has that feature and don't believ ewe will see Sprint's implementation of this feature through the RevA update either. I surely hope to be proven wrong on this - because that is indeed a desired state for me.
just yesterday i tried going to the other way... while on a call, i tried to access live search to map an address. the call was disconnected.
today i tried to launch internet explorer while on a call and i get a message to 'end the current call... blah,blah'
I'm on Bell and I was streaming music to my phone today and a call rang through no problem.
Gochris said:
I'm on Bell and I was streaming music to my phone today and a call rang through no problem.
Click to expand...
Click to collapse
Same here on Bell.
I was streaming music on EVDO network. When I called my Touch, it started to ring. At that moment music streaming stopped and Touch switched to 1X network. When I ended this conversation, Touch switched back to EVDO and music streaming resumed automatically.
Cheers,
Romek
XmentalX said:
TRY ##DDTM# thats how its done on my sprint touch
Click to expand...
Click to collapse
For voice as priority should it be enabled or disabled? Sprint Touch.
i believe that all issues with cellphone internet blocking or being disabled when one recieve a call is purely an issue
with old and poor quality equipment of the cellphone operator in the area
Gitano said:
Hi Guys,
I got the Telus HTC Touch about a week ago, and I went through the same thing. I called Telus's tech support as well as HTC's, I kept getting the run around; Telus was telling me it's an HTC issue, and HTC telling me it's Telus's issue, until I finally spoke to an admin in Telus' tech dept and he told me it's a know issue that will not be fixed anytime soon.
The only time this happens is when the data connection is "active" i.e. it's downloading something, so if you are streaming, the call will never go through to the phone, it will go the voice mail and your won't get a missed call notice on the phone. If browsing the net, and IE has finished loading the page, the data connection is "idle" and the call will go through.
I have read on a forum that there is a way to fix this by accessing the Data Programming screen using ##8323# and chaging the priority to voice from the default data priority, but I was not ableto access that with my phone.
I am still hoping to find a hack for this; for now I call-forward my HTC to my Blackberry when I know I will be using the internet heavily so I won't miss any calls.
Click to expand...
Click to collapse
You have to call, on a telus touch, ##778 and you gotta have your MSL code to edit things... But I haven't found anywhere that priority you're talking about...
I thought EVDO Rev 0 (like the one Telus is using for now) cannot handle data and voice connection at the same time... It is different for EVDO Rev.A, I've seen that on wiki I think
I had this problem until I realized I had changed my settings to "Force HDR" mode which only took advantage of EVDO.
I changed it back to Automatic switching (at the expense of battery life, however) and tested it out by running Sprint TV and having another phone call and it worked.
I checked the ##DDTM# and it was already disabled.
I've had the same issues... including the girlfriend being pissed off because her calls always went to VM. The problem is related to what network you're using.
The link below explains in details what networks allow both data and voice at the same time:
http://support.wmwifirouter.com/knowledge/KB0802013/
This should be all you guys need.
-YACO

Using GPRS I Can Not Recevie Calls

I activate unlimited GPRS package 5 days ago problem is I connect with GPRS Download files or browsing I can not receive calls I call to help line I send a Mail to mobile operator but all says using GPRS here on all the setting is ok.
any one using I-mate jamjam GPRS and facing this problem or not please help me I call to my mobile operator he says set these options on you phone
Go to Setting and set the priority of data option to call i can not found this setting on i-mate jasjam please help me.
please help me
bhooralshah786 said:
I activate unlimited GPRS package 5 days ago problem is I connect with GPRS Download files or browsing I can not receive calls I call to help line I send a Mail to mobile operator but all says using GPRS here on all the setting is ok.
Click to expand...
Click to collapse
This is normal. GPRS and voice calls use the same radio, so when the data connection is active, voice calls won't work. Former co-worker had this (we tested it) with a wizard. He started the data connection, I tried calling his number, and my call went immediately to the voice mail system. There are two ways to change this behavior:
1. Use 3G
2. Use a phone with dual radios
bhooralshah786 said:
any one using I-mate jamjam GPRS and facing this problem or not please help me I call to my mobile operator he says set these options on you phone
Go to Setting and set the priority of data option to call i can not found this setting on i-mate jasjam please help me.
Click to expand...
Click to collapse
I've never heard of a setting like that. It may be something that your carrier has on it's own version of the ROM, or something that is available on other phones.
I know my wife's hermes will drop the data connection when a voice calls comes in (happened a few days ago with an official HTC ROM), but I've never seen a setting that is changeable.
Try turning on Call Waiting, that sometimes works, depending on carrier.
i get the same problem.its not your phone because it happens to me when am using my n95 on edge.so i just bought a cheap ass phone n diverted all calls to that number when unavailable.at least am not missing any important calls that way..
i get the same problem to when using the tytn too..so i use the same solution
jdc said:
I know my wife's hermes will drop the data connection when a voice calls comes in (happened a few days ago with an official HTC ROM), but I've never seen a setting that is changeable.
Click to expand...
Click to collapse
I use HTC Official ROM my problem will be solved or not please provide HTC hermes Official ROM windows Mobile 6.1 link to download
other mobile operator in the country i use i receive the calls only in one operator this problem create i used this operator
dieKatze88 said:
Try turning on Call Waiting, that sometimes works, depending on carrier.
Click to expand...
Click to collapse
I check but problem is not solved.
"This is normal. GPRS and voice calls use the same radio, so when the data connection is active, voice calls won't work. "
no it's not a phone or general thing it's how modern the central one connects to is
older ones block, newer ones pause gprs while the call is on
newest can multiplex and run both at once and not just for 3g and edge
the fact that you don't get this problem on other operators could be down to two things.
1: the other operators have programmed their networks correctly to give priority to voice rather than data, and so they pause the GPRS and route the call to you.
2: the other networks give you 3G rather than GPRS. this is more likely to allow simultaneous voice and data.
Of course, as rudegar said, it depends on the infrastructure of the operator. I know of many networks in europe where the network is programmed to go straight to voicemail even on 3G/HSDPA. talk about not using the full potential of the technology....
bhooralshah786 said:
I use HTC Official ROM my problem will be solved or not please provide HTC hermes Official ROM windows Mobile 6.1 link to download
Click to expand...
Click to collapse
There isn't a official WM6.1 for the hermes. My wife's phone is running WM6.
Rudegar said:
"This is normal. GPRS and voice calls use the same radio, so when the data connection is active, voice calls won't work. "
no it's not a phone or general thing it's how modern the central one connects to is
older ones block, newer ones pause gprs while the call is on
newest can multiplex and run both at once and not just for 3g and edge
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Ah, I wasn't aware of this. So if I understand correctly, if the radio (and stack) is modern enough, the data connection will be 'on hold' while the voice is handled, then pick up where it left off, correct? Or is that handled by the carrier, or a combination of the two?
rhedgehog said:
1: the other operators have programmed their networks correctly to give priority to voice rather than data, and so they pause the GPRS and route the call to you
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I think this options is write in my countary total five operators i received calls on 4 operator but i not used these operators
but problem only in my operator
"Ah, I wasn't aware of this. So if I understand correctly, if the radio (and stack) is modern enough"
no the hardware in your operators central which recieve your call
it's not phone depending at all

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