Database Users

WM6.5 for TD2 India Version

Hello All,
Does anybody know when HTC is planning to release the WM6.5 update for phones sold in India??? The UK site is not allowing me to download the update if I give my phone's serial key...
--Ashwin

Following is the email i got when i contached HTC few days back regading the same.
Thank you for contacting HTC Email support.
As per your email, you want to know about the windows 6.5. We would like to inform you that Microsoft launched the Windows 6.5 on Tuesday, but currently for your device no up gradation available yet. As it is available you will find this information from our website www.htc.com/in.
In case of further queries, please feel free to contact HTC. We will be glad to assist you.
Thank you and have a nice day!
HTC
Hotline: 1800 11 33 77
Service Hours: 9.30 AM To 5.30 PM (Mon - Sat) 　

HTC is NOT planing to upgrade TD2 in India - As per a CALL with HTC...
I was abvle to download from Europe site. (http://www.htc.com/europe/)
You can also try or get any WWW rom and install. That should work.
PS: The India site is maintain by HTC Twain group
Thanks.

South Africa is also not going to be getting an upgrade by the looks of things... i find that ridiculous. why not just let us install the UK versions...it's the same language after all...
sigh.

Why this stepmotherly treatment to some countries?
Btw, has anyone downloaded the UK version? Does it work?

prabhat said:
HTC is NOT planing to upgrade TD2 in India - As per a CALL with HTC...
I was abvle to download from Europe site. (http://www.htc.com/europe/)
You can also try or get any WWW rom and install. That should work.
PS: The India site is maintain by HTC Twain group
Thanks.
Click to expand...
Click to collapse
How did u manage to get the serial no. accepted????
If u have a European device serial no. then plz share with us as it would be helpful in upgrading our TD2's..

lovemeeveryone2009 said:
How did u manage to get the serial no. accepted????
If u have a European device serial no. then plz share with us as it would be helpful in upgrading our TD2's..
Click to expand...
Click to collapse
HT97TL102778 appears to be working.
Has anyone installed a UK / Europe ROM on an Asiapac device? Does it work?

Called up HTC customer care number 1800113377
asked them about "when we will get the update?". Lady on the phone clearly said "we ARE going toget the update". we just have to wait little bit more.
the update is ready with them and it is the HTC HQ's call when to release the update.
bottom line is "wait and watch http://www.htc.com/in/support.aspx"
Regards,
Geo

I wrote to them, and this is what I got:
Sir, We understand that you want to Windows upgrade for your HTC Device .
Regarding, But we like to inform you that Currently windows update for your HTC mobile is not available for India. As it is available you will find this information from our website www.htc.com/in.
You can also call our Call Center at: 1800 11 33 777 .
if you have further questions.
Thank you once again for your continued patronage.

hi again guys. South African ROM released end of last week. www.leaf.co.za
i've heard from a few of my Indian friends (living in S.A) that they were able to access and download the official ROM with their phones that came from India (after registering).
maybe that works for you guys?

Hi
Just tried registering at the SA HTC site - it works - was able to download the ROM...
--Ashwin

kkashwin said:
Just tried registering at the SA HTC site - it works - was able to download the ROM...
--Ashwin
Click to expand...
Click to collapse
did u successfully updated ur device???

Update Failed
I guess my happiness was short lived - after a couple of steps the updater failed saying invalid vendor ID - nearly gave me an heart attack - the phone was showing some multicolored screen... - At least it did boot back to WM 6.1 later...
Please post if anyone else has success in updating the phone...
--Ashwin

6.5 upgrade
This is wht i got from HTC ,
Dear Mr. Mathew,
Thank you for contacting HTC Email support.
As per your email, you want to know about the windows 6.5. We would like to inform you that Microsoft launched the Windows 6.5 on Tuesday last week, but currently for your device no up gradation available yet. As it is available you will find this information from our website www.htc.com/in.

kkashwin said:
I guess my happiness was short lived - after a couple of steps the updater failed saying invalid vendor ID - nearly gave me an heart attack - the phone was showing some multicolored screen... - At least it did boot back to WM 6.1 later...
Please post if anyone else has success in updating the phone...
--Ashwin
Click to expand...
Click to collapse
DAMN! i'm sorry to hear about your scare...i kinda feel responsible, having suggested the idea!
may I ask why you are avoiding installing a cooked or even OFFICIAL (as in UK version) ROM? are you worried about guarantee? or the risk of damaging your phone? Because if so, then i am gladly willing to walk any1 through the steps you need to take to get it running.

Guide me pls..
drag-on.. i'll b happy if u could guide me thro the steps , i was kinda scared to install a cooked rom on my HTC diamond2 till now coz while trying to do the same with my HTC touch i bricked my mobile a year back..
and i couldnt find a proper step by guide for doin this.. in every thread regarding the same somebody or the other is getting into problems..
so pls illustrate a proper step by step guide on the procedures of installin a ROM on a factory HTC touch diamond2..

I'll be glad to. what i would then rather do is send you a private message with the steps, so that we don't clutter the forums and have snide comments from senior members about how "easy" it all is. (they ARE right, but i know the first time is scary)
i'm going partying now, but i'll be glad to send you (and any1 else who asks for a private message) step by step instructions tomorrow.
what you can do in the mean time, is have a look at which ROM you think you might want (i'll add my suggestions anyways) here:
http://forum.xda-developers.com/forumdisplay.php?f=486

thanks dude..
thanks for the help dude.. i'll go thro that documents now..
lookin forward to ur message..

kkashwin said:
Just tried registering at the SA HTC site - it works - was able to download the ROM...
--Ashwin
Click to expand...
Click to collapse
Have you installed it Ashwin? Does it work? I tried the european WWE and it says my device is not supported

6.5 upgrade
I upgraded my d2 with Asian wwe release after doing HARDSPL and it is working perfact
--shailesh

Upgrade of ROM for Magic from official HTC website

Hello. I've bought HTC Magic recently. It is version 32a, as it has 288 MB of RAM.
Currently the build version is 2.16.*
So I wanted to download and upgrade to latest rom version 2.20.401.2 from HTC.
After putting my S/N HT97******** it shows me Sorry, this software download is not suitable for your device..
Is here anyone who could help me please?

If you **** around too much on the htc home pages you do not get to download any update. I do not know why it is so but so it was with me,
So turn off your browser to try again. or get a new IP address
Or **** in the slow updates and root your phone it takes five minutes. Then your phone will be double as fast .???????????

OK, I've tried changing the browser, deleting browser's cache, reconnecting to the other wifi (so other IP), but all without success.. Thanks anyway Any other suggestions please?

Try to morrow.

Kk, but I don't think it's the reason because it didn't work already when I visited HTC website for the very first time and as I wrote, I tried it with different IPs, browsers etc.. but anyway, I'll give it a try

Is the update for your phone, ie the country its from? Otherwize sn will be wrong

stu-k said:
Is the update for your phone, ie the country its from? Otherwize sn will be wrong
Click to expand...
Click to collapse
Actually I thought the same firstly.. but I'm from Czech Republic and on the box of phone is written that it's for sales in CZ (Czech Republic) (and some other european countries), so it shouldn't be problem there

makaveli1406 said:
Actually I thought the same firstly.. but I'm from Czech Republic and on the box of phone is written that it's for sales in CZ (Czech Republic) (and some other european countries), so it shouldn't be problem there
Click to expand...
Click to collapse
Mine is from czech also and the update didnt work either, from memory(but thats not real good either) the rom version the update is for was diferent

stu-k said:
Mine is from czech also and the update didnt work either, from memory(but thats not real good either) the rom version the update is for was diferent
Click to expand...
Click to collapse
And did you manage to update your HTC Magic somehow or not in the end? (I mean like some official update).. sorry if dumb questions but my skills in this area are on quite low level yet

stian230 said:
Try to morrow.
Click to expand...
Click to collapse
As I thought - still isn't working .. I guess I'll contact HTC tomorrow, if nobody helps me till then

Try rooting your phone:
http://theunlockr.com/2009/08/29/how-to-root-the-htc-magic-in-one-click/

stian230 said:
Try rooting your phone:
http://theunlockr.com/2009/08/29/how-to-root-the-htc-magic-in-one-click/
Click to expand...
Click to collapse
What for..? It's not about that I can't install the update.. It's about I can't download one from HTC web site..

makaveli1406 said:
And did you manage to update your HTC Magic somehow or not in the end? (I mean like some official update).. sorry if dumb questions but my skills in this area are on quite low level yet
Click to expand...
Click to collapse
Nope, its wasnt a major upgrade like sense or anything so I didnt bother. Got sick of waiting for htc to give the sense update so rooted and running MYHERO now, should have done it long ago

stu-k said:
Nope, its wasnt a major upgrade like sense or anything so I didnt bother. Got sick of waiting for htc to give the sense update so rooted and running MYHERO now, should have done it long ago
Click to expand...
Click to collapse
Thank you very much for provided info.
However, the problem is solved now after emailing with HTC support. If someone was interested:
Dear HTC,
I've bought HTC Magic recently. It is version 32a, as it has 288 MB of RAM.
Currently the build version is 2.16.*
So I wanted to download and upgrade the ROM to latest version 2.20.401.2 from your website.
After putting my S/N HT97******** it shows me the message saying: "Sorry, this software download is not suitable for your device".
Could you help me please?
Thanks in advance.
==========
Dear Michal
Thank you for your enquiry about the ROM upgrade for your device HTC Magic.
Please could you let me know where have you bought your device from? This will hepl to indentify the reason why you are not able to upgrade.
Thank you, please let me know by responding using the link provided and I will be happy to check for you.
Best regards,
Bo K
HTC
http://www.htc.com/europe/CA_Hotline.aspx
==========
Dear Bo,
I have bought my device at "Mobil Pohotovost" (http://www.mp.cz). It is a specialized shop for selling mobile phones and accessories.
My HTC is as follows:
SN :HT97********
IMEI :35*************
Part Number :99HFU071-00
Part Description :SKU,VF,Multilanguage,CZE,HTC Magic,HSUPA enable,4G/2G MCP,Sophisticate Black,w/o SIM Lock,SAPPHIRE-D1
Customer Name :
Customer Model :
HTC Model :SAPPHIRE-D1
Error Message :
Thank you.
Best regards,
Michal Baranec.
==========
Dear Michal,
Thank you for your information. The device you bought is for Czech market Vodafone branded. The ROM upgrade on the HTC webpage is for unbranded devices only. The upgrades for branded devices are released by mobile network operators themselves.
If there are any other enquiries, please let me know by responding using the link provided and I will be happy to check for you.
Best regards,
Bo K
HTC
http://www.htc.com/europe/CA_Hotline.aspx

Installing stock rom on branded t-mobile DHD

Hello,
I just got myself a new Desire HD from eBay to replace my HD2. Unfortunatly when I got it it was branded to t-mobile even though auction said it was new, sealde and unlocked.
I have managed to permroot it. What do I need to do now? I tried to run the HTC latest firmwas for this device and comes up with error131 wrong customer ID.
My knoledge is very basic about this so any help would be grateful.
Thanks
Robert

If the phone wasn't as described then return it. Was it sealed in its box?
Can you make & receive calls?
If your trying to flash a Stock HTC ROM over a T-Mobile branded/locked DHD you will get an error.

Hi thanks for reply.
Yeah the phone did not say in auction that it wasbranded just unlocked and sealed. When I got it I could see that it had been opened as the tape that was used to seal the box wasn't sticky anymore and it had been inserted the wrong way round. It has obviously been opened to unlock it.
As the phone is unlocked I thought I thought I would be able to flash any stock rom onto it that is avaliable. I really don't want t-mobile logos on startup and there apps when I have a vodaphone sim.
Thanks again.

If you want a generic HTC ROM you will need to root & S-OFF your DHD. Guides are available in the Dev section.
If you need any help just let us know. There are quite a few friendly people round here.

Hay thanks for the reply !!
I managed to do the permroot thing. I was reading up on anything I had to do else. Which guide would you recomend to do the S-Off? Can I just run the HTC.exe rom then to install it?
I was also reading up on something called supercid do I need to do this as well?
Thanks so much!! It saves me loads of hassle trying to return it. That and am phoneless without it at the moment lol
Robert

Hello
Would just like to say thanks I managed to get the stock HTC rom on the DHD thanks too the help on here.
Was just curious do I need to reactivate the S-OFF to go back to S-On i presume? If I did that would I still be able to install new stock roms when they come out now there is a stock rom on phone?
Thanks so much again. This phone is great Android is so much better supported that Windows Mobile!
Robert

00_Angelos_00 said:
Would just like to say thanks I managed to get the stock HTC rom on the DHD thanks too the help on here.
Robert
Click to expand...
Click to collapse
No problem at all.
If you flashed the Stock HTC ROM from the RUU, then it will have Security On (S-ON) If you want to flash a custom ROM, then you will need to go through the whole procedure again, but flash a custom recovery (Clockwork Mod), to make the the whole process safer and easier.

[Q] Built in TW but HK rom - what is my original rom?

Hi all,
I was hoping someone can help me with this.
For some reason, my phone is a Taiwan build (707) but came with an HK rom (721).
I found this out when I got in touch with HK due to being unable download
Ship Rom 1.36.721.3 (94538) WWE. They told me I have an unlicensed rom.
So if the phone came with 721 rom, but physical build should have 707, which one do you think is considered by HTC as my phone's original rom?
Your input is much appreciated
Cheers,
curiouser
HTML:

curiouser said:
Hi all,
I was hoping someone can help me with this.
For some reason, my phone is a Taiwan build (707) but came with an HK rom (721).
I found this out when I got in touch with HK due to being unable download
Ship Rom 1.36.721.3 (94538) WWE. They told me I have an unlicensed rom.
So if the phone came with 721 rom, but physical build should have 707, which one do you think is considered by HTC as my phone's original rom?
Your input is much appreciated
Cheers,
curiouser
HTML:
Click to expand...
Click to collapse
---------------------
Email htc and give them your S/N which is under the battery and they tell you about your original rom..... I did that some day ago.

Hi hazhysalon,
been dealing with HTC via online chat
thanks for your reply anyway.
cheers
curiouser

Sorry about bumping this old thread.
But I've got the exact same isuue, and am curious what HTC told Curiouser [] about the awkward situation of the smart-phone.
May I ask what did they tell you Curiouser?

Hi,
The build is the rom, so TW in my case, and prob yours. Don't know how or why, but the reseller was able to put the HK rom on top of the TW one
It's ok, since you can still update the rom (I'm using nsourm still)
I forget the actual process now but you should be able to find the guide in the threads here.
I would advise you, though, that the process might revert the phone back to the orig TW rom, which is Chinese.
I don't know Chinese, so it would help you if you took screen shots of the process while it's still in English. That way, if it does go back to Chinese, the buttons remain in the same spot so you can still wing it.
Have fun.
curiouser

Wow! Didn't expect a fast reply! Thanks a lot Curiouser! Both for the fast reply and the reply itself.

[Q] Downgrading to HTC original ROM

Hi!
I have a HTC Surround, with a DFT Custom ROM.
SO version: 7713.WM7_Main(DFT).20110803-0252
Firmware: 2250.21.15204.DFT
Hardware: 0003
Radio Softaware: 5.51.09.06_22.30.50.09U
Radio Hardware: A.26.0.D4
Boot loader: 1.52.2250.4(120323) (HSPL)
Chip: 2.2.5.0
And I would really like to get back to the official HTC ROM, so I've downloaded this one:
RUU_Mondrian_Cingular_US_1.03.502.07_5.51.09.06_22 .30.50_RELEASE.exe
My question is, can I just flash it normally?
HSPL won't be a problem?
What I need to do to get back to the original ROM without bricking my phone?
Thanks!

deleted

Thanks!
It worked!
Original AT&T ROM now

hi.. please can u give me some answers?
i bought an HTC Surround three days ago, I'm from Brazil, and I bought it on a Website... it was new.. in the original box and all... it probably came from the USA, since there's no original version of htc surround here in my country...
i'm going through a problem though. i first saw when i turned on my phone, that it was with a 'Dark Team Forces' logo.. and indeed i did my 'homework' and saw it is a custom rom... the problem is that with this rom, the Volume only works at 100!
i dont know why, the alarms dont work too, and this is causin me problems... i really liked the phone, its totally amazing, but this thing that the volume only works at 100 is terrible... if i decrease it to 99,98,97, doesn't mather, the sound just doesn't come out.
There is my doubt. I'm wanting to Downgrade it to the Original WP7 rom... the original system, but I'm afraid that If i'd do it, i wouldn't be able to use my SIMCARD normally as I'm doing now, with the brazilian's phone providers...
I'm very used to Android, but about WP7 I'm an advanced beginner haha...
How could I do the flashing anyway? What's the programs, the roms, what do I do? I'd appreciate your help, really.
Thank you everybody from XDA.

deleted

Friend thank you for the fast answer.
I'm really in trouble and needing help. hehehe.
As I am very 'newbie' at this topic, could you please be more specific in the stuff u said?
I mean, I didn't even know that there were such websites like u said that can 'unblock' the SIM... could u give me any example?
And about the ROM you said, do you know where I can find it, any clue or link to guide me there?
And about flashing, this isn't a big problem, i believe i can find tutorials of flashing with WP7 here in XDA...
Sorry if I'm asking too much, but I really need it!!
Thanks a lot my friend!

linkinbrr , I had the EXACLTY same problem!
I'm brazilian too!
I bought it from Mercado Livre (like Ebay).
I just installed the orignal ROM and it works fine now!
I could update all the way to mango afterwards.
But now i'm using another custom ROM, it's not from DFT, it works really great.(It's unlocked)
Here it goes!
http://forum.xda-developers.com/showthread.php?t=1344351

Lex thaaaaaaaaaaaaaaank you!!!!!!!!
I sent you a private message, okay?
Thank you man tkx thks!!!
Thanks everybody from XDA!

inteller said:
you could flash the OEM ROM on it then if it is still SIMlocked you could unlock it via one of the many unlocker websites online.
Click to expand...
Click to collapse
Flashing or downgrading didn't relocked my sim for me.