Related
http://m.examiner.com/exSanFrancisco/pm_75809/contentdetail.htm?contentguid=WzckuLg6
Sent from my SPH-D700 using XDA App
I can accept that story or some other form it. I mean, it is out in Europe and has been for some time. And they have been dropping new phones with 2.2 for a while now. Why wouldn't these A-holes release it in the States. Can't imagine they have been testing the firmware for the past 7 months.
I have the epic and our update got delayed too. I knew it had something to do some bs like this but why would they delay the epic update because it already has sprint 4g in it. They could be upgrading their wimax to lte or coming out with the bidder screen model with the super amoled plus screen and they will launch that with froyo and leave ours in the dust. I guess we will find out on the 3rd of feb at sprints special event
Sent from my SPH-D700 using XDA App
I thought maybe Samsung was going to just skip 2.2 and release a 2.3 update because Samsung is already running 2.3 on their Nexus S.
I was actually going to buy an Epic tomorrow.
But, if this article is true, I am going to "devalue" Samsung and not buy their product.
[email protected] them if they are making existing customers suffer because of their greed.
Honestly, this is probably true. I know this sucks, but companies like this value their earnings more than their customers. Those of us who have been eagerly awaiting Froyo are in the minority, and they know that most of the people who own these devices couldn't care less about it.
This will probably be the last Samsung phone that I will ever buy, I'd rather give my money to a company which values their customers and provides customers with timely information regarding updates and the like.
This reminds me of the initial warnings about previous samsung devices and the lack of updates when the epic first came out. Although this is the best sprint phone I have owned to date I still wonder if I should have taken those warnings a little more seriously!
Yes I heard complaints in the past about Samsung's poor phone support but I still got the Epic. Mostly because my old phone (HTC Touch) died and it was going to cost $100 for a replacement (thanks lame Sprint insurance). So I just decided to get a new phone and compared to the Evo, the Epic seemed like the much better option. After experiencing Samsung's greed and lack of support for their existing products, I'm going back to HTC next go round.
Let's kill!
Agree. This most likely would've been the last Samsung phone I bought. This pretty much seals the deal.
Sent from my SPH-D700 using Tapatalk
For my next phone I'm going to do exactly what I did with this phone. Find out what the best phone is.. check the phones out.. and go with the one that is the best. Right now, even after the Evo 4G Shift was released, the Epic and other Galaxy S phones are still the best phone. I have friends with the Evo, Droid X, MyTouch.. and I can safely say that I have the best phone. Those phones have 2.2, but I wouldn't THINK about switching to them. Do I want 2.2? Of course. I have it now thanks to custom roms but of course it kinda aggravates me that there is no official release of 2.2 yet. But that is ok. If I had a choice between a laptop with a Intel i3 running Windows 7 and a Intel i7 running Windows Vista (or even XP), I would take the i7.
In my opinion, company tactics will forever aggravate us users. Throwing around other company names like HTC as the company that will be this "knight in shining armor" will only dissappoint you in the future. I have had 3 HTC phones previously and without a doubt, I can say that they are definitely not beyond screwing their customers over. Don't get me wrong, I'm not saying it is right, but I'm saying that it is not uncommon. The day that these companies become non-profit organizations is the day you will see them put customers first.. I'm not holding my breath.
HeXeD said:
For my next phone I'm going to do exactly what I did with this phone. Find out what the best phone is.. check the phones out.. and go with the one that is the best. Right now, even after the Evo 4G Shift was released, the Epic and other Galaxy S phones are still the best phone. I have friends with the Evo, Droid X, MyTouch.. and I can safely say that I have the best phone. Those phones have 2.2, but I wouldn't THINK about switching to them. Do I want 2.2? Of course. I have it now thanks to custom roms but of course it kinda aggravates me that there is no official release of 2.2 yet. But that is ok. If I had a choice between a laptop with a Intel i3 running Windows 7 and a Intel i7 running Windows Vista (or even XP), I would take the i7.
In my opinion, company tactics will forever aggravate us users. Throwing around other company names like HTC as the company that will be this "knight in shining armor" will only dissappoint you in the future. I have had 3 HTC phones previously and without a doubt, I can say that they are definitely not beyond screwing their customers over. Don't get me wrong, I'm not saying it is right, but I'm saying that it is not uncommon. The day that these companies become non-profit organizations is the day you will see them put customers first.. I'm not holding my breath.
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I couldn't have said this better. I had debated typing this up earlier but you beat me to it. Great minds think alike
JD
As Lee Corso would say, 'not so fast my friend.' Before I scooped my Epic, I had the HTC Touch (the original way old Vogue) and the ppc6700 (the silver brick) before that. I never had any issues with software other than crappy windows mobile but when it came to updates and/or support, I was happy. Hardware was on point as well. Samsung Galaxy has been a major disappointment for me having owner various Samsung products and knowing that their hardware is excellent. Still think the Epic is terrific. Just disappointed at all the troubles that customers have experienced across the entire Galaxy lineup.
JudasD said:
I couldn't have said this better. I had debated typing this up earlier but you beat me to it. Great minds think alike
JD
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This page has more detailed information on the T-Mobile leaked rumor:
...Trust me when I tell you, we had an update for the original G1, and HTC begged us not to. In 75% of the cases known to me in my [time] here and my [time] dealing with Android I will say that honestly most upgrade hold offs were the Manufacturer and NOT us as some believe. But we catch the flack.
I am tired. [redacted] I am up to here with Samsung. They pulled the same thing with the Behold 2 that I MYSELF had to clean up and caught wind over. The update to 2.1 update 1 is existant...
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If true, this shows how completely and utterly out of touch Samsung's executives are with reality.
First of all, the whole theory that a 2.2-Vibrant(non-4G) would "devalue" the 4G. EVEN IF the only difference between the old and new Vibrant were the front camera and 4G, how many users likely to notice or care about whether or not the current Vibrant has 2.2 would *honestly* choose to buy the old model instead of the new one, even if it were a $50 difference between the two? People who buy $50 phones or wait months to get an old model on closeout for "free" with 2-year contract aren't the people who buy phones like the Epic, Vibrant, and the rest of the Galaxy S family. People in "our" category might ******* about a $50 difference... but we'll pay it anyway, because we know that if we don't, we'll be miserable and regret it daily for the next year or two.
Ditto, for customers who already own a Vibrant. In the entire United f***ing States, there *might* be 10,000 Vibrant owners who'll dump one and buy a Vibrant4G at full retail just to get 4G and/or the front camera. And I'll bet that a hefty subset of that group are T-Mobile employees whose "full" cost (after employee discount) is roughly what the rest of us would pay for a subsidized phone with contract, anyway. Now, having satisfied that group... how many more existing Vibrant customers do they REALLY think they're going to get by withholding 2.2 from owners of older Vibrants? Especially considering the abundance of custom ROMs.
The rationale becomes even more absurd when you consider the case of withholding 2.2 from Epic4G owners. I'm sure if you combed America hard enough, you might find a few Epic4G owners who'd dump it, pay the ETF to Sprint, switch to T-Mobile, and buy a Vibrant4G... but scratch a bit deeper, and I'd bet a major body part that the overwhelming majority of THAT group consists of users who probably wanted to switch anyway, and the existence of the Vibrant4G was more of an enabling excuse and rationale than an actual *reason*.
Companies like Samsung just don't seem to "get it". Consumers might chuck a $25 mp3 player to buy a newer, cooler one in 4 months. Statistically NOBODY chucks an expensive pocket computer whose marginal replacement cost exceeds $400 for an incremental improvement 4-6 months down the line. The closest ANY phone has probably come to motivating early switching was the Evo, and that was basically because the Evo was roughly twice as good as the Hero in almost every meaningful way, and worse in basically none. Users MIGHT be induced to switch early for 10x faster data, twice the cpu speed, 50% more resolution on a screen nearly twice the size, and a lot more ram. Users are NOT going to casually switch because one has 2.2 and one is officially stuck at 2.1... they're just going to root, reflash, and promise their deity of choice that they'll never buy another Samsung phone again.
If anything, T-Mobile is the biggest loser, because if true, this means that Samsung is effectively doing its best to devalue T-Mobile's inventory of existing unsold Vibrants. Now, if T-Mobile charges $10/month more for 4G service, that might merit trying harder to induce otherwise-indifferent new purchasers to go with the 4G model instead of the old model... but if it's the same price per month for service, it's to T-Mobile's own advantage to all but encourage new customers who are indifferent between the two to go with the old one... it's one less phone for T-Mobile to write off as a loss and send to a spare parts warehouse to gather dust until it ends up in a landfill or gets dumped on a new penny-pinching customer who only cares that it's "free" with 2-year contract, and one fewer customer who'll start abusing youtube as a source of free in-car music on demand (soaking up lots of bandwidth in the process).
This is the kind of logic that leaves me wondering how some big corporations can even stay in business. I worked for one a couple of years ago where we were ordered to *immediately* dispose of a hundred or so old laptops -- at a cost of $250 apiece -- instead of keeping them piled on a few shelves in a storage room in case we came up with a good use for them someday (like using them as thin clients for call center operators... something we had, in fact, done before). The executive rationale? The accountants complained that they were "costing" us $5,000/month to store based on the square-foot value of the space they were taking up in the closet, and somebody's wet dream fantasies about the value of that space. The thing is, we were about ~15 employees in a warehouse-like facility almost a square city block in size that was 95% empty (built during the dotcom boom, then the company was stuck with it due to a glut of similar buildings nearby). So, we burned $25,000 in the name of emptying off a 4x6 foot steel shelving unit, basically to humor the delusional fantasies of a faceless borg more concerned with a checklist item than getting actual work done and bringing in revenue. Madness. Pure, faceless, bureaucratically-driven out of control insanity.
HeXeD said:
For my next phone I'm going to do exactly what I did with this phone. Find out what the best phone is.. check the phones out.. and go with the one that is the best. Right now, even after the Evo 4G Shift was released, the Epic and other Galaxy S phones are still the best phone. I have friends with the Evo, Droid X, MyTouch.. and I can safely say that I have the best phone. Those phones have 2.2, but I wouldn't THINK about switching to them. Do I want 2.2? Of course. I have it now thanks to custom roms but of course it kinda aggravates me that there is no official release of 2.2 yet. But that is ok. If I had a choice between a laptop with a Intel i3 running Windows 7 and a Intel i7 running Windows Vista (or even XP), I would take the i7.
In my opinion, company tactics will forever aggravate us users. Throwing around other company names like HTC as the company that will be this "knight in shining armor" will only dissappoint you in the future. I have had 3 HTC phones previously and without a doubt, I can say that they are definitely not beyond screwing their customers over. Don't get me wrong, I'm not saying it is right, but I'm saying that it is not uncommon. The day that these companies become non-profit organizations is the day you will see them put customers first.. I'm not holding my breath.
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I agree with you and I really love my Epic BUT.... I can't help wondering how much better the phone would be with the upgrade.
Also Im sure this has been posted but this is an interesting read rating carriers and manufacturers on their upgrade rate.
looks to be true. This is on the front page of yahoo news.
http://www.pcworld.com/article/216716/samsung_blocking_ota_update_on_tmobile.html
Also made it to Slashdot!
http://it.slashdot.org/story/11/01/13/2334213/Is-Samsung-Blocking-Updates-To-Froyo
And PC World:
http://www.pcworld.com/article/216716/samsung_blocking_ota_update_on_tmobile.html
I have a feeling some people at Samsung are having a very bad day indeed.
Nexus S reboot problem:
Google Nexus S, google's second handset is in the limelight for wrong reasons this time. Looks like, the nexus S handsets are randomly rebooting atleast once every 48 hours, usually during a voice call! Google has officially confirmed this bug in their support forum. All the handsets that has been updated to the latest version of gingerbread (Android 2.3.1/GRH78) are affected by this bug.
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User's post from Slashdot story:
The real reason they are stonewalling on the 2.2 update for Vibrant is this: When they released the 2.2 update for the Vibrant in Canada, the update worked fine for a week or two, and then like clockwork bricked a huge percentage of the phones that updated. And when I say bricked, I'm not being liberal with that word, after a week or so running the Samsung 2.2 update, the SD card would become corrupt, and recovery mode would be unable to format it. My wife and I both have Vibrants, and it happened to them both one day apart. Samsung has been silent on the matter. Not surprising they'd avoid moving sending the 2.2 update out to US Vibrant owners, and also not surprising that they're refusing to explain why. Bell at least is fixing them, but lots of people on the XDA forum are saying their "repaired" phones are bricking again in short order.
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Samsung's official response to CNET's query about the rumor:
Samsung Mobile does not comment on rumors or speculation. With regard to the Froyo update, we recently issued the following statement: "Samsung feels it is important to make the Android 2.2/Froyo upgrade available only after we feel that we can give the millions of U.S. Galaxy S owners a simple and reliable upgrade experience. Due to the complexity and unique functionality of each Galaxy S device, we are performing additional testing and are working to make the Android 2.2/Froyo upgrade available to all U.S. Galaxy S owners, including the Samsung Vibrant, as soon as possible.
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Just to add to this conversation --> Just got off a chat with Sprint and I kept asking them about Froyo for the Epic. Everytime I mentioned it, the Sprint rep would direct me to Samsung and it's their fault. I think they got mad that I kept asking and pushing the subject, that they said they could no longer help me on the chat and gave me Samsung's number to call.
Looking at Samsung's facebook account, there a bunch of people complaining about this issue. Hopefully all this pressure will make Samsung cave in. *crosses fingers*
I call bull****.
Having come from the Crackberry world, this sort of stuff happens all the time. A supposed "reliable source" will leak some sort of story, the fringe enthusiast sites get wind of it and generates chatter and it eventually gets picked up by a naive journalist with a lazy editor and it gets put up as "legit" news which then causes a feedback loop which causes the internet to explore.
The example that comes to mind is the OS 4.7.0.113 update for the Blackberry Storm 9530 on Verizon, a leaked OS that "reliable sources" claimed was going to be the next official update but wasn't. It made it to PC World as well:
http://www.pcworld.com/article/163056/blackberry_storm_to_get_firmware_update.html
And it was 100% bull****. So I wouldn't give this rumor much credence.
The explanation of not wanting to take the wind out of the sails of the Vibrant 4G is irrelevant to other Galaxy S models where there is no similar Osbourne effect - such as with the Epic 4G.
My guess is that the actual explanation is much more mundane. Given the problem with Froyo bricking Vibrants, I would bet dollars to donuts that Samsung got super gunshy and their slow approach to Froyo updates to smaller markets is nothing more than a widespread, low-risk beta test to make sure their code is up to snuff before risking releasing an unstable update to the larger, litigious American Galaxy S userbases.
From AT&T's facebook page today.
Henry L Averette III Did that day one... Still waiting on the FULL HUSPA+ though.
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AT&T @Henry L Averette III, we're expecting the software updates for your new Atrix in April, so you should'nt be waiting too much longer! With the new update and the continued deployment of expanded backhaul, the Atrix and other 4G devices will contiue to get faster. Thanks for your feedback!
---------------------------------------------------
I would not expect this to be released near the end of May as some other people have guessed at. It is the 22nd today when this was posted and there remains not much left in this month, so why not say May if they expected any more delays?
At least we have something to look forward, though its no bootloader
They made an announcement that it will get done by April. If they don't get it done by the end of April, then I am assuming that there will be a lot more filing with the BBB.
I'm sure that AT&T has good reasons for not releasing the update yet because as we know there has been a boom of smartphones in the past couple years and a big spike in data usage respectively. So I don't expect to get HSUPA enabled just yet, though it would be nice.
What I DO expect is that with the money that they have they should be working a lot harder on implementing new technology to the towers in service because that is the backbone of their business.
Curious why this warrants a new thread when it could have easily been posted in am existing "update is coming on xx" thread.
newter55 said:
Curious why this warrants a new thread when it could have easily been posted in am existing "update is coming on xx" thread.
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Well, as the ones that I read before seemed more along the lines of people disagreeing with each other and alot of personal thought, I figured coming from a different source that this would warrant a new thread
And Djordjije I agree completely with you. It is pretty sad that they even advertise it as a 4G phone (which is a selling point for many people) and dont even implement that technology out of the box. I am friends with quite a few national radio installers for the larger companies (AT&T being one of them) and they told me that AT&T paid their company to install HUSPA capable radios, but when I spoke to AT&T about when the service would be available in my area (Here in Montana) they told me that I should expect it sometime in 2013 ... wth? Hasn't anyone seen the movie 2012? I want some 4G speeds before yellowstone blows me up lol.
For those of you preparing to make the jump from the HEROCs that have served us well, the dev community has claimed a victory today!
"There has been overwhelmingly customer feedback that people want access to open bootloaders on HTC phones. I want you to know that we've listened. Today, I'm confirming we will no longer be locking the bootloaders on our devices. Thanks for your passion, support and patience," Peter Chou, CEO of HTC
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http://www.facebook.com/HTC/posts/10150307320018084
From Engadget
The homebrew community may mourn HTC's Thunderbolt, Incredible S, Sensation and EVO 3D, but the company's controversial policy of locking bootloaders is no more. Following a tease yesterday, HTC CEO Peter Chou has decreed from on high -- namely, HTC's Facebook page -- that future devices will be open.
We're holding out hope that this policy will also be retroactive, but this is very welcome news regardless. Ball's in your court, Motorola.
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http://www.engadget.com/2011/05/26/htc-officially-dissolves-locked-bootlader-policy/
Hopefully they include the EVO 3D, and not start with all devices released after..
Sent from my Android using Tapatalk
It's comforting to know that corporations are capable of listening to the needs of their customers at this level
kyouko said:
Hopefully they include the EVO 3D
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They did!!!
Holy **** thats amazing! I will never buy a different manufacturer. That was fast, and impressive. You got a link on that evo 3d confirmed?
I got an email back from Peter Chuo, unlocked 3D, I'll upload it later. I wonder how they'll do it? Release the key, our OTA, that is the question...
Here's the email
"Reduce the potential quality problem that might occur when users upgrade their phone"..... what a crock. I appreciate that they unlocked them but wheres the honesty? They didn't want home brew devs dipping into their sauce anymore. Same reason they won't release drivers. Makes me wonder if the 3d drivers will be opened or not, if so then we'll be in the same situation with s0bes kernel now. The whole reason I want that phone is the 3d cam duh. Guess we'll see right?
®patience is a virtue©
they will probably alwasy have proprietary drivers because sense is there baby and will never be open source.
without sense htc would be the same as everyone else.
il Duce said:
Here's the email
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I just replied to him asking about the encrypted kernel and recovery, and whether those too would be unlocked. I assume so, but I am curious. I guess technically it won't matter because if the bootloader is s-off we can do whatever we want anyway
this puts the 3d right back at the top of my list.. come september when my rebate is due, boom more htc goodness.. this is why i have stuck by them for my past 4 phones..
pstevep said:
this puts the 3d right back at the top of my list.. come september when my rebate is due, boom more htc goodness.. this is why i have stuck by them for my past 4 phones..
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If you're interested in trying to get an early upgrade, check out a thread in the EVO 3D General forums titled "Absolutely fantastic customer service from Sprint". It seems Sprint is offering a one time manual override of your upgrade date. I've been sitting on an upgrade for 6 months so I can't personally confirm, but the 25+ replies to the thread all confirm the op's results.
Sent from my HERO200 using XDA Premium App
The Fer-Shiz-Nizzle said:
If you're interested in trying to get an early upgrade, check out a thread in the EVO 3D General forums titled "Absolutely fantastic customer service from Sprint". It seems Sprint is offering a one time manual override of your upgrade date. I've been sitting on an upgrade for 6 months so I can't personally confirm, but the 25+ replies to the thread all confirm the op's results.
Sent from my HERO200 using XDA Premium App
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I can confirm the above.
I initially called Sprint because I wanted to prepare for the release of the EVO 3D. I did not want to pay anything more than New Customer Pricing. I was prepared to cancel the contracts of each of the two lines on my account. The Contracts for the account expire in Oct 2011, so the ETF for each line would be $50. The beautiful part is at a certain point before the contract expires, the ETF flat lines at $50 and you have bargaining power if you can accept the fee.
I called Sprint and advised what I was trying to do. I told them that I wanted new customer pricing and I was willing to cancel my account and go elsewhere if I needed to. I really didn't want to leave Sprint, but you got to play hardball. I was transferred to the Retention department to handle my case after I mentioned the Hot Button word "Cancel", but I wasn't actually ready to cancel, just asking questions. I guess they don't mess around when you say this. After the rep clairified what it was that I was trying to do and after clairifying that I was doing this for a phone that was comming soon, she flagged my account for new customer picing which to my surprise, is virtually the same pricing someone within the upgrade period is given. I was not aware Sprint was doing this as it hadn't always been this way. The rep advised that it would take a few days to take effect. I asked her to ensure it was set for both lines. The rep advised that she would send the request to her supervisor and that I should receive a confirmation email within a few days. I asked the rep "If it's approved, does this mean that I can go anywhere (ex: Best Buy, Radio Shack, Sprint Store, etc.)?". The rep replied "It's not a matter of IF, it WILL be approved, and yes you can go anywhere just like a new Customer.". I excitedly thanked the rep and advised her that I love Sprint and would be happy to be a customer for life with such a high level of Customer service.
A few days had passed and I hadnt recieved an email with confirmation. I was a little disappointed, but not surprised as these things happen. I called in again and asked the first rep to verify that both phones qualified for Upgrade/New Customer pricing. The rep confirmed that it was all set. I felt a little hesitant, I wanted to be sure. Nothing worse than waiting till launch day to be dissapointed. I ran across an article on Engadget that showed Best Buy started doing upgrade checks on their Best Buy Mobile site. I dont know if this is new or something that's been possible for awhile. I felt that checking upgrade eligibility via a 3rd Party on not through Sprint directly was the best way to Validate. I went to http://www.bestbuymobile.com/upgradechecker, typed in my details and voila, I'm good to go and ready to fly on launch day. Now, to figure out when EXACTLY that will be.
i dont understand why everyone still hates on sprint customer service yall have no idea how good they are compared to tmobile trust me i know it was the worst experience ever when i tried to cancel my contract with them they just did not care at all even though i had service with them for 4 years and had a mytouch with them for a year with unlimited everything. so i switch to sprint and it was life changeing i actually had 3g at my house lol.
sorry for starting to ramble but yall have no idea how much i despise tmo.
I'm going to attempt this rebate reset tomorrow potentially.. will post results..i have always had good fortune with Sprint anyway so hopefully it will pay off here..
sent from my... wait.. what..
Yeah, I know what you mean.. I had an issue with them in 05 with a hurricane that hit my area. There was no tmo cel service here for over a month and they refused to credit me. So did the supervisors. I straight out said, just cancel me. It was because principle more than anything.
Been w sprint ever since.
Its best this way
killabee44 said:
Yeah, I know what you mean.. I had an issue with them in 05 with a hurricane that hit my area. There was no tmo cel service here for over a month and they refused to credit me. So did the supervisors. I straight out said, just cancel me. It was because principle more than anything.
Been w sprint ever since.
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I was also in the '05 hurricane area and Sprint gave me a free month.
The Fer-Shiz-Nizzle said:
If you're interested in trying to get an early upgrade, check out a thread in the EVO 3D General forums titled "Absolutely fantastic customer service from Sprint". It seems Sprint is offering a one time manual override of your upgrade date. I've been sitting on an upgrade for 6 months so I can't personally confirm, but the 25+ replies to the thread all confirm the op's results.
Sent from my HERO200 using XDA Premium App
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so totally called that number, and they reset 2 of the lines on my account to june 1st.. my other line just upgraded in february, so they couldnt on it.. but moved the other 2 from september until june 1st.. so i am rather pleased.. everyone should give it a go..
pstevep said:
so totally called that number, and they reset 2 of the lines on my account to june 1st.. my other line just upgraded in february, so they couldnt on it.. but moved the other 2 from september until june 1st.. so i am rather pleased.. everyone should give it a go..
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Does that work for ONLY pre-ordering the Evo 3D?
I went down to the local Sprint store around noon to check out the HTC One today. There were only a couple of people in the store. There was a very plain white banner and one silver HTC One for display. Next to the One was an EVO 4G LTE. I was able to walk right over and play with the device. A sales rep came over after a couple of minutes and asked if I have any questions. His knowledge on the phone was limited and we even had a hard time finding some music or getting the internet connection to pick up You Tube so I could check out the speakers. Eventually another shopper came in who was interested in the phone and was considering the HTC One, Note 2 or less likely a the GS4. I asked the rep if they had a lot of people come in and buy the phone. He said they had sold 2.
This isn't exactly a great launch for a company that is heavily relying on the success of one product. Besides checking the latest phone sites, I haven't heard or seen anything from HTC that they are launching their new flagship. There wasn't a long line of excited fanboys waiting to get their hands on the latest and greatest HTC phone. I would consider myself a fan of HTC. I believe they have a superior build quality and I enjoy the love it or hate it Sense. I would like to see HTC thrive in this competitive market.
I am sure a lot of you on this site have either run out to your local Sprint or Best Buy to either check out or buy your HTC One. What was your experience like? Was there a long line or crowd giddy with excitement or has launch day been somewhat of a dud?
Here is some information that will fuel the rumors: I asked the rep if they had a black One in stock. He said that they aren't available at this time. When it does come in, it will only be available in 64 gig. I told him I thought AT&T had exclusivity on the 64 gig model. He said that the exclusivity is only for a short time, and they are waiting to launch it on Sprint. He wasn't sure if the Silver would be available in 64 gig. Take this information with a grain of salt since you are first reading this on the internet and it came from a Sprint employee.
Sounds viable enough though, since exclusivity on stuff like that is usually not a permanent thing.
And even if your local sprint store hasn't sold many Ones, I'm pretty confident this will be the best selling HTC ever. If it will save HTC or not I have no clue about though.
oops wrong thread!
ttown said:
I am sure a lot of you on this site have either run out to your local Sprint or Best Buy to either check out or buy your HTC One. What was your experience like? Was there a long line or crowd giddy with excitement or has launch day been somewhat of a dud?
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In the U.S., because of subsidization, there's really no launch "day" as people tend to get a new phone when their contract permits. The masses also aren't as passionate as we are about new mobile devices. As for in-store activities, co-op advertising (Sprint<>HTC), and how devices are featured in-store those are all things that the manufacturers pay for. HTC seems to be doing more for the One this year (maybe because it's unmolested on three carriers) than last year on TV and online. They have a limited budget so it is what it is. Unless incented in a specific financial direction the U.S. carriers could care less what phones people buy as long as they commit to two years of wireless service. So the iPhone, SGSX, and One are all just a means to an end.
I bought the last one available at my closest Sprint store. I go in until about 7:00, though.
BarryH_GEG said:
In the U.S., because of subsidization, there's really no launch "day" as people tend to get a new phone when their contract permits. The masses also aren't as passionate as we are about new mobile devices. As for in-store activities, co-op advertising (Sprint<>HTC), and how devices are featured in-store those are all things that the manufacturers pay for. HTC seems to be doing more for the One this year (maybe because it's unmolested on three carriers) than last year on TV and online. They have a limited budget so it is what it is. Unless incented in a specific financial direction the U.S. carriers could care less what phones people buy as long as they commit to two years of wireless service. So the iPhone, SGSX, and One are all just a means to an end.
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I have to disagree. How many times has Apple had a long line on and before their launch day. I'm not a fan of Apple, but they definitely know how to create demand.
I understand HTC doesn't have deep pockets like Samsung and Apple, but I believe they could be more creative to woo the masses. If people really wanted a product, they won't let their two year commitment get in the way. When I bought my EVO 4G LTE there was a lot of buzz in that same store just a year ago.
It is still early and I agree that this phone will sell, but HTC can do better to create demand for their premium phone.
Sent from my EVO using xda app-developers app
Apple's been going so long with the hype now... I wonder how many people just have their 2 years ending around the release date of it.
ttown said:
I have to disagree. How many times has Apple had a long line on and before their launch day. I'm not a fan of Apple, but they definitely know how to create demand.
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Do you think people are going to line up in advance for the SGS4? I don't. There may be some small crowds at larger stores in bigger markets but Android phones don't have the cult-like following iDevices do. My non-geek friends with Android phones couldn't even tell you their specs. And none of them would pay more than $199 for a phone to get one any earlier than their contract permitted so unless there's a bunch of contracts expiring this month there shouldn't be any rushes at the check-out counters.
BarryH_GEG said:
Do you think people are going to line up in advance for the SGS4? I don't. There may be some small crowds at larger stores in bigger markets but Android phones don't have the cult-like following iDevices do. My non-geek friends with Android phones couldn't even tell you their specs. And none of them would pay more than $199 for a phone to get one any earlier than their contract permitted so unless there's a bunch of contracts expiring this month there shouldn't be any rushes at the check-out counters.
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I don't know anybody with an iPhone that can tell you it's specs.
ttown said:
I went down to the local Sprint store around noon to check out the HTC One today. There were only a couple of people in the store. There was a very plain white banner and one silver HTC One for display. Next to the One was an EVO 4G LTE. I was able to walk right over and play with the device. A sales rep came over after a couple of minutes and asked if I have any questions. His knowledge on the phone was limited and we even had a hard time finding some music or getting the internet connection to pick up You Tube so I could check out the speakers. Eventually another shopper came in who was interested in the phone and was considering the HTC One, Note 2 or less likely a the GS4. I asked the rep if they had a lot of people come in and buy the phone. He said they had sold 2.
This isn't exactly a great launch for a company that is heavily relying on the success of one product. Besides checking the latest phone sites, I haven't heard or seen anything from HTC that they are launching their new flagship. There wasn't a long line of excited fanboys waiting to get their hands on the latest and greatest HTC phone. I would consider myself a fan of HTC. I believe they have a superior build quality and I enjoy the love it or hate it Sense. I would like to see HTC thrive in this competitive market.
I am sure a lot of you on this site have either run out to your local Sprint or Best Buy to either check out or buy your HTC One. What was your experience like? Was there a long line or crowd giddy with excitement or has launch day been somewhat of a dud?
Here is some information that will fuel the rumors: I asked the rep if they had a black One in stock. He said that they aren't available at this time. When it does come in, it will only be available in 64 gig. I told him I thought AT&T had exclusivity on the 64 gig model. He said that the exclusivity is only for a short time, and they are waiting to launch it on Sprint. He wasn't sure if the Silver would be available in 64 gig. Take this information with a grain of salt since you are first reading this on the internet and it came from a Sprint employee.
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Sold out in most UK retailers. Perhaps more popular here than the USA.
Sent from my GT-I9300 using xda premium
The iPhone is usually the only device that you need to line up at a retail store to get it on launch day. The HTC One was available online long before it became available in stores, and I'll still get mine delivered from T-Mobile even before they have any in the stores. The flubbed orders and instability of the website seemed to at least suggest the phone is popular online, so I don't think HTC has anything to worry about in terms of demand at the moment.
A lot of phones get staggered availability in the US as well because no two of the four major carriers utilize the same bands and frequencies. You need four different sets of radios to match each of the carriers, meanwhile Europe just gets the single international version. It's probably the reason why the launch had to be delayed, and Europe ended up getting their hands on it first. It's also why you won't see much availability for the black version in the US, because you've already got three versions of the silver phone, and having the black option would mean three more versions of the phone to distribute.
HTC is doing the best they can, but right now they're probably looking primarily to European sales to help drag them out of the ditch.
T-Mobile was supposed to start trading phones for money-dollars tomorrow (November 12th), but that's not happening anymore. The company has just announced that it's pushed back the N6 launch by one week to November 19th.
The reason given for this is that the carrier wants to give customers "the best experience possible." This probably refers to the strong likelihood that very few units would be ready for purchase in T-Mobile stores tomorrow. Rather than have a substantial portion of customers annoyed that they were unable to get the phone on launch day, T-Mobile has opted to just annoy everyone by changing the date at the last moment.
It's possible T-Mobile is seeing stock shortages even more severe than previously reported. There might not have been any other option but to postpone. In that case, blame falls on Motorola, and to a lesser extent, Google.
This has been covered many times today.
Closed.