I have an HTC 8525 and when i first got it, i was able to connect my phone to my computer through usb and browse the web from my phone using my computer's internet connection. Well, I had a software issue (incompatible app apparently) and had to hard reset my phone, i had to hard reset it when i got it to, so it wasn't anything new. After hard reseting and going through the initial setup again, i installed all of my apps (except the faulty one) made a few changes in "advanced config tools" like i had set before, plugged the phone to the comp through usb, and my phone continually tried connecting to the internet through my cell phone's data plan (i dont have a data plan, so it said the same old "check if your account balance..." or whatever it says) so please SOMEONE help me with this!!! (i do have activesync and i am able to sync my phone with my comp, and it's an htc herm100 running windows mobile 6 pro)
please help!!! and how do i change my phone's USB connection name? it has WM_ before my name now, it didn't when i first got the phone...
EDIT: I've gotten vTap to work but the internet (internet explorer) still won't load a webpage, it comes up "The page cannot be displayed or downloaded because the connection was lost. Check the connection and try again later." and thats when i try to load google...please, i know SOMEONE on these forums can help me...dont be shy people, post somethin, anything that could possibly help, oh and i had to change my connection to "My Work Network" just for vTap to work...
i've found the "share internet" settings on my phone, i forgot that since the reset it wasn't defaultly available, but even when i get to there, i cant connect for internet sharing through usb, it has the option but i cant connect, i've been through toubleshooting options and everything both through my phone and activesync, i've been to microsoft.com and everything, still cant get it working, so can someone please actually try to help me around here? 81 views and the only responses are from me MYSELF making at least SOME bit of progress. If i wanted to just post my problem and get no answers i would've went to yahoo answers, now seriously, someone freakin help me, before i lose all faith in this website!!!
EDIT: i think i found the major problem, activesync, i can connect to my computer through activesync but everytime i try to transfer any files either the transfer will freeze or my phone auto disconnects from activesync, might not be my phone disconnecting, could be the comp and my phone recognizes that i'm not connected anymore, and can someone actually help me a little on this? i've tried completely uninstalling activesync, i've went through every option on my phone that i could think of, i've had over 100 views on this topic and still no replies, seriously?
i'm just using skyfire web browser now, i cant believe no one could help me, oh well...
Related
Activesync just keeps trying to connect and is never successful. I have re-installed Activesync on my pc but it didn't help. Also, my work pc doesn't connect either. Definately a problem with my 8125. All has been well for a couple months and I have added no new software before the problem started. This problem also happened about two weeks after I got the phone and the only resolution was a hard reset. What a pain reinstalling all the software and settings I have now, it's customized just the way I like it. Anyone know how to re-install Activesync on JUST the phone or have any other ideas?
Try the latest activesync 4.2 beta and disable any firewalls if possible on the pc. On the device start activesync application and go to menu\options - delete pc that you are syncing with and try again.
Deleted profiles on both pcs installed beta on one. Still no connecting. Tried clicking SYNC on phone, pauses for a second then nada. No connection.
Have you deleted profiles on the device? and disable firewalls, and if you have a network adapter enable it because latest activesync treats the connection with device as a network - there are many posts on this issue do a search and read through some - seem to be many different factors involved.
First- Thanks for the replies Mark
I removed the PC profiles from my 8125. Also reinstalled Activesync 4.2 on my work pc. Nothing. Although this time I got an error message- Cannot find the file "http://go.microsoft.com/fwlink/?linkid=65257&clcid=0x409" (or one of its components) Make sure the path and filename are correct and that all libraries are available". Like I would know what that means. Anyways, no firewall enabled. Besides, this should not be happening, all of a sudden, on 2 separate pcs. That kinda rules out a pc problem. It has to be in the phone. That, and the fact that a hard reset fixed it last time. I'm thinking something corrupted in Activesync on the phone???
And searching on this forum is useless. I type in "connecting Activesync" and every post with either word shows up. 614 in just Wizard forums alone. Is there a way to search so that ONLY posts with both words show up? That way I can modify my wording until I find something useful. Search for any terms or use query as entered is ticked. On other forums you can just use quotation marks but not this one. It makes searching very difficult. ROB
Oh, and yes my network adapters are still enabled as always.
Yes best to search with the word AND cuts out all the other stuff i.e. activesync AND connection would do it. Yep sounds like it may be the device.
found couple of posts that seem to be relevant
http://forum.xda-developers.com/viewtopic.php?t=41955
http://forum.xda-developers.com/viewtopic.php?t=44182
http://forum.xda-developers.com/viewtopic.php?t=49161
http://forum.xda-developers.com/viewtopic.php?t=44574
Happy reading, the last post is about connecting activesync via bluetooth so maybe thats an option.
Thanks Mark. I think I may try the bluetooth connection when I get home tonight. Or I may just throw in the towel and do a hard reset. that worked last time. Plus, I can install the latest ROM upgrade. Shame theres no way to uninstall and reinstall Activesync on the phone. Seems that should do the trick (maybe). Just tried my friends 8125 on my work pc- syncs just fine. So much for all the pc fixes everyone seems to be trying.
I had the same problem with AS refusing to connect via usb or BT.
In the end i went & purchased (although the demo version would have done) Sprite backup. installed on the PC. Browsed to the install dir to find the cab file. copied to my wizard (wifi, or sd card reader etc).
Insatlled & backed up to SD card
Hard reset
restore
stop here if you're happy, if not
AS to sync calender & contacts to pc
hard reset
update ROM
AS contacts, cal, docs etc back to wizard
install SW & settings
BACKUP
Yep. Had to hard reset. All is working again. Crappy Activesync. What's up with this P.O.S. ? Trying to setup bluetooth now and the pc finds the phone but AS won't connect. The phone finds the pc (HomeCenter) but it shows no services available. I'm assuming that there should be some listed (maybe Activesync?) Guess I'll have to do some searching for bluetooth problems with AS now. Did I mention that AS is a P.O.S??? But you all knew that already. :lol:
Dont forget to open a port in you BT settings (on the pc) and tell AS (also on the pc) to accept connections on that port.
Then your wizard should be able to see the AS service on the pc (you initiate the sync from the phone, not the pc)
I have had this problem since day one, and continue to have it despite several (more than 15) hard resets, multiple ROMs, multiple pertnerships etc. I plug in my PPC USB, and it just says "connecting" forever. Every time, after plugging in my USB, I have to shut off my PPC, and turn it back on. Then my laptop finds and connects with my PPC, and syncs all my data like it should. If I do this more than 3 times, my laptop crashes and reboots. If anyone has figured out how to fix this, let me know.
Hey guys,
Ok this sync is really bugging me, first it took me ages to work out why when i plugged it in the connection went green ina ctive sync and said connecting but wasnt working no matter how long i gave it - turns out it was a firewal problem,
but now when i plug in my wizard and the wizard says connecting under active sync but my computer active sync doesnt do anything, i tried switching usbs restarting both PC and Wizard to no avail, i know my PC is seeing somthing there because it says at first (when i plug into new USB port) found device etc etc, but then it installs it as a network connection and trys to aquire an IP/Network address from it!! that doesnt seem right to me!
Any advice would be great
Thanks
Nathan
hmm has anyone with a working active sync noticed if its installed as a network device for you? does the wizard work as a USB - GPRS modem? because that would explain that bit.
Thanks
Hmmm...
I'm gonna guess that no one is responding because you've basically said some things that lead everyone to believe you've not researched your device or problem before starting a new thread about issues that have been covered time and again.
First, by default Windows Mobile 5 (WM5) connects using the Network Connection method. If you want to use the old USB Serial connection your will need to upgrade to an AKU 2.2 or AKU 2.3 Rom.
Second, if you use the search function (see the top center of the screen) you will find numerous threads discussing several issues with ActiveSync.
Newbies are always welcome but you need to at least try to find your answers before just plopping donw a new thread.
Hi,
I did a search, and tried most of the suggestions, but i dont get this AKU2 thing? and couldnt find a deifnition.
but anyway im since broken the phone so thanks anyway guys
Check your vpn option and firewall option. If you using cisco vpn then uncheck "statefull firewall (always on)".
Hi guys,
Been looking around all day for a fix for this. I thought it was just a setting issue so have been try all kinds of setups from what vodaphone have on their website to what i have googled and still have the issue.
I can get on to the internet after a reboot but after a while it will lose connection and i will get two arrows one left and one right on top of each other instead of the normal "G" icon. As so as this happens i lose all connection to the internet and cannot get back on unless i reboot the phone a few times then the "G" icon comes back and the internet is back up and running.
Its my only grip so far with this phone everything else is great.
Any ideas
Damo
wierd. that sounds like the activesync icon...You're not connected to your PC via cable/bluetooth are you?
Stupid question I know, but best to get it out of the way.
rhedgehog said:
wierd. that sounds like the activesync icon...You're not connected to your PC via cable/bluetooth are you?
Stupid question I know, but best to get it out of the way.
Click to expand...
Click to collapse
oh my god i am such a noob, i did not know that when the usb connection is connected the interenetconnection stopped......hang is that right, should it still not connect to the internet?
Thanks
Damian
When you plug it into the PC, it will try and use the PC's internet connection.
On the PC, open activesync and go to file, connection settings.
Make sure that the option called This computer connects to is set to the internet.
Also, tick the box marked Allow wireless connections... then it should be able to connect while plugged in.
If you have vista and WMDC, these options should still be around, but as i have avoided vista like the plague, i can't tell you where they are cos i simply don't know.
Hey guys,
i've got a very big problem.
I dont know why but every time i connect my Blackstone to the Computer it always open the "Internet Sharing" thing. Ive changed it over "Settings" back to Sync (and in settings/connections/USB to PC, check "Ask me first about USB connection type when I connect the device to the PC" also), but no change.
Then i canged in the registry the following key "HKLM\Software\HTC\USBToPCPopUP\" DWORD: OnlyTwoChoice=1
now the HTC Popup with the option "Sync" and "HDD" show up, but when i choose Sync it doesent connect and sync.
I want my three Options back and want the option that i can choose out of "Sync" "HDD" and "Internet Sharing"
Thank you
greetz
I started getting this problem when I used the Internet Sharing option for the first time. From then on it would automatically try IS instead of Activesysnc, no matter what I did.
I solved it by unticking the Enable faster data syncronization box in USB to PC tab, but this results in a clunky pile of tabs that come up when connecting to the PC.
Unticking the "Enable faster data syncronization" box in USB to PC tab, doesent solve the problem
Hello
I got the same problem where I did not get the "3 choices" screen while connecting to usb, and IS by default...
I just deleted all keys in the registry under //HKLM\Software\HTC\USBToPCPopUP\
and it went back to normal....
Hope it will the same for you..
I have the same problem since a while, but haven't found a solution yet... starting to get a little desperate...
dapezzz said:
Hello
I just deleted all keys in the registry under //HKLM\Software\HTC\USBToPCPopUP\
Click to expand...
Click to collapse
I guess you mean the registry on the device itself?
I been looking for that, but it looks i don't have this //HKLM\Software\HTC\USBToPCPopUP\...
in fact, i'm facing the exact same problem as described in this htcforum.com post:
"http://www.htcforums.com/post5958.html#p5958" (yes, i posted there too )
i'm pretty sure the problem is NOT pc-related, the data-connection fails at every possible system i tested it with (ranging from xp to vista to ubuntu to osX), at least the usb-diskmode worked before on all these systems before... not anymore...
the answer of HTC support wasn't of much help either:
Dear valued HTC customer, Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns. You recently wrote us about an issue that you have encountered with your device. To clarify your issue, you stated that you were unable to connect your device to the PC. . For this you will need a full version of Microsoft Outlook 2003 or newer and Microsoft Activesync for Windows XP or Windows Mobile Device Centre for Vista. Once these are installed simply connect your device to your PC and it will transfer your details to your PC. I hope this is of help to you. If you need any further help we recommend calling for a direct guidance on these steps for synchronising. If the above steps do not resolve your issue, we invite you to visit the support area on our Web site.
Click to expand...
Click to collapse
i suspect them of not even reading about my problem, and just firing some default answer back... not really helpfull.
so i keep looking around for possible solutions for now.
I'm seriously thinking to make use of the warranty, but hate to lose the device for a long periode... anybody has experience with that?
another PCtoUSB problem, i get all 3 options, HDD and Internet Work perfectly, ActiveSync however doesn't. Vista recognizes it as a USB Pocket PC, but Vista Sync Center and WMDC do not, nothing. On HTC i get the charging icon, but not the Sync icon. Also in the ActiveSync --> Connections menu i have "Sync all PCs using this connection:" ticked, however the drop down menu is empty, nothing to select.
in the ActiveSync start screen there's just the fake Microsoft Exchange account, nothing else
Everything was working fine till few days ago :/
dapezzz said:
Hello
I got the same problem where I did not get the "3 choices" screen while connecting to usb, and IS by default...
I just deleted all keys in the registry under //HKLM\Software\HTC\USBToPCPopUP\
and it went back to normal....
Hope it will the same for you..
Click to expand...
Click to collapse
I tried this but still get ICS opening when I connect my device up. It is driving me mad now trying to sort this - I may even resort to a hard reset before the end of the weekend.
The only way I can get sync to work is to disable the faster data sync option.
hmm, every system i test with gives the same result:
the htc device does charge, but the usb data-connection never works...
could it be a faulty connector?
http://forum.xda-developers.com/showthread.php?p=3764541#post3764541
I have the same problem and the above method solves the problem
Hope it helps.
Okay, so i've searched before i posted this and all i found was this
http://forum.xda-developers.com/showthread.php?t=494541&highlight=connect+data
Which isn't exactly the problem that im having...
So, when i got My X1 out of the box, it connects to the net flawlessly. What i mean is, i just open opera, hit my favorites, and then the balloon pops up and connect itself to the net.
The problem is now, everytime i do this, 8 times out of 10 it will give me the "unable to connect" message thing. Strangely, if i go to comm manager before and enable the data connection manually, it will connect with no problem. Opera runs fine after that.
The problem doesn't always happen all the time, which actually makes me curious...
is it:
1. The network am i in is a bit busy?
2. There is a glitch in WM?
3. Something need to be fix in the registry?
I dont think i've ever messed up with the connection setting, so i doubt anything changed there....
any help would be appreciated...