Sprint service center cannot downgrade your phone - Hero CDMA General

Well after a little discussion yesturday in the root thread about whether or not sprint can downgrade your phone after the 2.1 update I went ahead and called them and they said that it could be done. I actually called first to the sprint service center and they said it could be done. So I went down there today and talked in person to the tech and he told me that it can't be done. So wasted an hour case closed

just a thought, but if the guys here havent figured out how to downgrade hboot, what makes anyone think that sprint would be able to?

wtphoto said:
just a thought, but if the guys here havent figured out how to downgrade hboot, what makes anyone think that sprint would be able to?
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They have the source, and release keys. They can do whatever they want like make you wait six months for a very terrible update just to make you buy a new phone and then blame it on the hardware the same hardware that's going into the mytouch slide which will be running froyo. But the consumers don't know any better so they just buy a new phone

I have been there, the told me it can't be done so i made radioshack give me a new phone since i really wasn't happy with the 2.1

iliapiano said:
I have been there, the told me it can't be done so i made radioshack give me a new phone since i really wasn't happy with the 2.1
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If I wasn't giving it to my girlfriend tomorrow then I would send it to them and have them "fix it" or give me a new one I still got the box they sent me but i figure its not worth the hassle I still got one with root.

thatguythatdid said:
They have the source, and release keys. They can do whatever they want like make you wait six months for a very terrible update just to make you buy a new phone and then blame it on the hardware the same hardware that's going into the mytouch slide which will be running froyo. But the consumers don't know any better so they just buy a new phone
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Whats wrong with the update, other than it can't be rooted??? Its faster and smoother than 1.5, plus it has weather animations, etc...Whats so terrible??? I think the only ones that aren't happy are the ones who updated to the RUU without finding out what it would do IE: not rootable and those who had their phones replaced and got the new RUU without the ability to root......Since 99% of users don't root, Most won't really care...............

chfields said:
Whats wrong with the update, other than it can't be rooted??? Its faster and smoother than 1.5, plus it has weather animations, etc...Whats so terrible??? I think the only ones that aren't happy are the ones who updated to the RUU without finding out what it would do IE: not rootable and those who had their phones replaced and got the new RUU without the ability to root......Since 99% of users don't root, Most won't really care...............
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I can't stand the goddamn weather animations. Makes my phone unresponsive to touch when it first wakes up, and I can't figure out how to turn them off.

delete the clock widget, and when you add it again, after choosing clock style then city, it gives you the option to check full screen animations, just uncheck it.

danaff37 said:
delete the clock widget, and when you add it again, after choosing clock style then city, it gives you the option to check full screen animations, just uncheck it.
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HUZZAH!!!!

abcdfv said:
I can't stand the goddamn weather animations. Makes my phone unresponsive to touch when it first wakes up, and I can't figure out how to turn them off.
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Yeah I'm not a fan of them either would rather have live wallpapers. "Oh my god it's gonna be cloudy and I know cuz clouds just rolled across my screen" . Yeah ridiculous.
On another note I
cheffields said:
Whats wrong with the update, other than it can't be rooted??? Its faster and smoother than 1.5, plus it has weather animations, etc...Whats so terrible??? I think the only ones that aren't happy are the ones who updated to the RUU without finding out what it would do IE: not rootable and those who had their phones replaced and got the new RUU without the ability to root......Since 99% of users don't root, Most won't really care...............
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So much I can say but I just llike to have the option of taking and removing what I like (Hate sprint nascar) personalizing icons and so fourth a2sd.......... I could go on but really froyo and gingerbread is all I really need to say

thatguythatdid said:
Yeah I'm not a fan of them either would rather have live wallpapers. "Oh my god it's gonna be cloudy and I know cuz clouds just rolled across my screen" . Yeah ridiculous.
On another note I So much I can say but I just llike to have the option of taking and removing what I like (Hate sprint nascar) personalizing icons and so fourth a2sd.......... I could go on but really froyo and gingerbread is all I really need to say
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Basically what the other guy said, u not being able to root is the reason ur throwing a tantrum. Nothing is wrong with the update but the ability to do something that its normally forbidden.

I'll just throw in an "I told ya so"

Well I want to downgrade because the damn Bluetooth won't work with 2. 1
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Sent via the XDA Tapatalk App

thedro said:
Well I want to downgrade because the damn Bluetooth won't work with 2. 1
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Sent via the XDA Tapatalk App
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Neither does 87 gas in a racecar. Look for one thats compatible

Hmm I guess I should buy a new car then since it is integrated into my 2008 prius. Thanks.
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Sent via the XDA Tapatalk App

thedro said:
Hmm I guess I should buy a new car then since it is integrated into my 2008 prius. Thanks.
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Sent via the XDA Tapatalk App
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hahah, wow.

thedro said:
Hmm I guess I should buy a new car then since it is integrated into my 2008 prius. Thanks.
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Sent via the XDA Tapatalk App
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Then u r sol my friend. Maybe a fix will come up if u ever get to root ur phone

DirtyShroomz said:
Then u r sol my friend. Maybe a fix will come up if u ever get to root ur phone
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First you post about wanting something that's normally forbidden...aka ROOT !
Then you just post and tell him "Maybe a fix will come up if u ever get to root ur phone "
So what is it?....... you like root or it disgusts you? Can't have it both ways.
And the ability to USE bluetooth with a new phone, either rooted or NORMALLY the way it should be is EXPECTED when we pay for them.
But I'm sure the guy welcomes your SOL attitude......

bubbacs1 said:
First you post about wanting something that's normally forbidden...aka ROOT !
Then you just post and tell him "Maybe a fix will come up if u ever get to root ur phone "
So what is it?....... you like root or it disgusts you? Can't have it both ways.
And the ability to USE bluetooth with a new phone, either rooted or NORMALLY the way it should be is EXPECTED when we pay for them.
But I'm sure the guy welcomes your SOL attitude......
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My phones rooted buddy. I'm talking about the OP complaining because he says 2.1 sucks because he can't do functions that root allow him to do. Reading comprehension > u
As far as my attitude, nothing wrong with my attitude. Some things are NOT compatible with others, plain and simple. Doesn't matter what phone you pay for, it does not mean every bluetooth ever invented will be compatible with the phone. You pay for the phone service, and you have phone service. Your cars bluetooth doesn't work with it? Sorry, i'm sure HTC wasn't thinking PRIUS when they made 2.1.
As a worker for Sprint I hate coming to these forums and hearing people complain about things that have nothing to do with Sprint and then reading about how they can "cheat" Sprint or how disgusted they are with them when it's not even Sprint. Why am I disgusted you ask? Cause all the BS customers that constantly complain come to my department (retention). I don't care what ppl do with their stuff, but don't complain when it's not needed.

Okay first things first I have two phones one with root one without. So this issue is just something that got out of hand. Just gonna touch on some things:
DirtyShroomz said:
Basically what the other guy said, u not being able to root is the reason ur throwing a tantrum. Nothing is wrong with the update but the ability to do something that its normally forbidden.
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Actually I was quite calm when I wrote that. All I hear is blah blah blah. I like how you try to put yourself in a higher position than me by demeaning me and overexaggerating my statements to twist them into what you want people to think I meant.
regaw_leinad said:
I'll just throw in an "I told ya so"
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LOL thanks
DirtyShroomz said:
My phones rooted buddy. I'm talking about the OP complaining because he says 2.1 sucks because he can't do functions that root allow him to do. Reading comprehension > u
As far as my attitude, nothing wrong with my attitude. Some things are NOT compatible with others, plain and simple. Doesn't matter what phone you pay for, it does not mean every bluetooth ever invented will be compatible with the phone. You pay for the phone service, and you have phone service. Your cars bluetooth doesn't work with it? Sorry, i'm sure HTC wasn't thinking PRIUS when they made 2.1.
As a worker for Sprint I hate coming to these forums and hearing people complain about things that have nothing to do with Sprint and then reading about how they can "cheat" Sprint or how disgusted they are with them when it's not even Sprint. Why am I disgusted you ask? Cause all the BS customers that constantly complain come to my department (retention). I don't care what ppl do with their stuff, but don't complain when it's not needed.
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Okay the only reason that I posted this was to stop the conversation in the root section. Also to confirm that sprint service centers can't downgrade the bootloader. Second thing I want to touch on is when I did this there were no fake or harassing conversations with employees I was very polite. Why would I be a **** to people that I go out of my way to look for reasons to talk to? Them and tmobile reps. Also I bought phone insurance from radioshack and was promised everything under the sun and told the guy how finnicky I am about my phone and was straight up honest with him and things that were likely to happen to it. You know what he said, "it's okay there's ways around that kind of stuff to get it handled". Now I'm out 125 and I could get a new phone through their policy got the box sitting about three maybe four feet from me but I'm not gonna.
By the way sprint does suck. They aren't as bad as at&t. And before you say why not leave them. Because I can't right because for other reasons that our my business

Related

2.5 OTA update for G1 mid january

http://droidheaven.com/2009/12/12/g1-and-mytouch-3g-to-get-2-5-update-in-january/
just when i thought my g1 was getting out dated and they where going to stop giving us updates.
Even though our Devs are hard at work to get 2.0 and 2.1 working, and for the most part they are very quick and reliable but dont have a working camera unless htc gives us camera drivers we are screwed. but i came across this today and i now have hope. i was going to buy a nexus next month but now that its confirmed that we are getting a 2.5 OTA update i see no need in upgrading just wait until Cyanogen Drizzy or JAC (where are you MLIGN???)get a hold of this one
sorry mods if you think this doesnt belong PLZ move
is this for real?
I don't want to sound like a sceptic, but this sounds scetchy.
let me get this straight....
their new $500 phone is only gonna have 2.1 but the 'outdated' G1 will get 2.5....
....not a hope in hell of them doing that
i will eat my hat if we have 2.5 on the G1 before january is out....
hopefully my hat will taste good...id love this to be true....but its unlikely
Well.......
According to Eugene373 they have the camera drivers, but will not release them just yet...
Only a matter of time!
garok89 said:
let me get this straight....
their new $500 phone is only gonna have 2.1 but the 'outdated' G1 will get 2.5....
....not a hope in hell of them doing that
i will eat my hat if we have 2.5 on the G1 before january is out....
hopefully my hat will taste good...id love this to be true....but its unlikely
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Click to collapse
If you have the new flavored hats, you might go back for seconds. I'm sure the G1's "2.5" will be 2.0 with flash if it even comes out.
Bit offtopic but isn't flash just an application, technically a browser addon?
It wouldn't need to be in a rom, just on the android market as "Flash" or included in an update to the browser application.
If you piece all the rumors and truly confirmed info from those that get the leaks, the G1 is getting an update sometime in January/February to 2.0/2.1/2.5... something with a 2 at the front. Wow! Such shocking news "confirmed" by an un-named "source" on a site that has also "confirmed" in the past we would be getting 2.0 then 2.1 and now 2.5.
I made a Post with the exact same topic so a mod please lock it/delete it.
The g1/mytouch is not getting android 2.5 it is getting 2.0/2.0.1
They got the mytouch version working but the damn unrooted g1 just doesn't have the space for it so we have to wait so they can slim it down.
johnt2k said:
http://droidheaven.com/2009/12/12/g1-and-mytouch-3g-to-get-2-5-update-in-january/
just when i thought my g1 was getting out dated and they where going to stop giving us updates.
Even though our Devs are hard at work to get 2.0 and 2.1 working, and for the most part they are very quick and reliable but dont have a working camera unless htc gives us camera drivers we are screwed. but i came across this today and i now have hope. i was going to buy a nexus next month but now that its confirmed that we are getting a 2.5 OTA update i see no need in upgrading just wait until Cyanogen Drizzy or JAC (where are you MLIGN???)get a hold of this one
sorry mods if you think this doesnt belong PLZ move
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sounds like the cupcake rumor mill all over again...
I dont trust this one bit
2.5? What is that exactly?
Honestly, it's getting annoying to see specific releases of Android for specific phones (e.g., 2.0 for Droid, 2.1 for N1). It's almost like after 1.6, the releases started to become phone specific rather than generic.
JAguirre1231 said:
If you have the new flavored hats, you might go back for seconds. I'm sure the G1's "2.5" will be 2.0 with flash if it even comes out.
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Hopefully its Android 2.1 with Flash but ughh damn it I don't wanna wait! My hat is strawberry!
I am a Rep for T-mobile i would like to know where he got the info on that. thats the first i have heard of anything like that.
Murd3r3d said:
I am a Rep for T-mobile i would like to know where he got the info on that. thats the first i have heard of anything like that.
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So you guys will have a update for Mytouch 3G though?
Or will it get discontinued along with G1?
Murd3r3d said:
I am a Rep for T-mobile i would like to know where he got the info on that. thats the first i have heard of anything like that.
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Click to collapse
And congratulations for violating streamline policy. Better hope your coach/senior doesnt see you tossing that around. I watched LOTS of people get fired for doing that back when I was a TMO FCR.
Murd3r3d said:
I am a Rep for T-mobile i would like to know where he got the info on that. thats the first i have heard of anything like that.
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Click to collapse
And you won't be the first to hear of it either. I promise you, as hard as it is to believe, that HTC and TMO upper management are the first to know. Next up are leaks from devs for HTC to media. Then official confirmation from TMO to the media. Then, about a week after that, if not longer, reps are informed. Don't say otherwise, since some of us work in the business as well, likely for much longer, and have seen how this works.
Reps are always left in the dark until the very end. It is stupid, since reps deal with the public face to face and can make a selling point out of a bunch of the stuff that is kept in the dark, but it is the way it is.
2.5?!?! HAHAHAHAHAHHAHAHAAHHA!!! You gotta love rumors. The update coming out in January, if any update at all, will more then likely be 2.0 with or without flash. If it's that easy for people to post rumors regarding android, why doesn't someone post something regarding android 17.1 (wedding cake). It's the merge of iPhone & Android!!!! ROTF!
pjcforpres said:
And you won't be the first to hear of it either. I promise you, as hard as it is to believe, that HTC and TMO upper management are the first to know. Next up are leaks from devs for HTC to media. Then official confirmation from TMO to the media. Then, about a week after that, if not longer, reps are informed. Don't say otherwise, since some of us work in the business as well, likely for much longer, and have seen how this works.
Reps are always left in the dark until the very end. It is stupid, since reps deal with the public face to face and can make a selling point out of a bunch of the stuff that is kept in the dark, but it is the way it is.
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Click to collapse
I agree 100%!!! I work for a cable provider, who will remain nameless, and we (reps) are always the last to know about anything. You have no idea how many times a customer called and informed me of a new process/website/service. It amazes me. The front-line associates are ALWAYS the last to know!
SG_Shadow said:
I agree 100%!!! I work for a cable provider, who will remain nameless, and we (reps) are always the last to know about anything. You have no idea how many times a customer called and informed me of a new process/website/service. It amazes me. The front-line associates are ALWAYS the last to know!
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Click to collapse
Yeah, I work for a cell phone provider, and we get a launch email about a week before the phone launches. I usually know sooner because I am one of the testers for smart phones, but I don't even get all of them, and if I am not testing it I don't know anything until that email... plus, even as a tester, I only get about a 4 week heads up, which is about 2-3 months behind the management picking our phones.
Worst of all, when we do new promos/plans we get our launch info the day before and thus have about 18 hours to read and figure out the new promos, come up with a selling strategy and figure out what sort of customer it is right for.
lnjryan said:
sounds like the cupcake rumor mill all over again...
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Click to collapse
Did you read the comments? "I just talked to a t-mobile rep. he said he never heard of the update and there is no documents.
But he did tell me that there is an update coming and it is coming quickly"

Given up on waiting for root..

Well, I hate to say this but I have given up waiting for root as an early leak user. I feel I have the right to post this due to 1, helping wherever I could, 2, contacting paul to even get the ball rolling after jcase mentioned him 3, offered donation for a solution etc...
I love my eris but see all the neat things I am missing out on. When the evo comes out, I will be jumping from pageplus to sprint... i am sure that will be rooted and if not... im still better off.
Thank you to all who have tried their best.. I think this is one instance where the phone beat us. I am annoyed that we do not have root as it allows us to better use our own phone.
anyway, best of luck to all...
Do not feed the troll...
seriously?? I have more posts than you and I am far from that... your comment is stupid.
joey3002 said:
Well, I hate to say this but I have given up waiting for root as an early leak user. I feel I have the right to post this due to 1, helping wherever I could, 2, contacting paul to even get the ball rolling after jcase mentioned him 3, offered donation for a solution etc...
I love my eris but see all the neat things I am missing out on. When the evo comes out, I will be jumping from pageplus to sprint... i am sure that will be rooted and if not... im still better off.
Thank you to all who have tried their best.. I think this is one instance where the phone beat us. I am annoyed that we do not have root as it allows us to better use our own phone.
anyway, best of luck to all...
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Click to collapse
I dont blame you homie.. If I had not managed to get a second eris after I jumped on the leakv1, I would have gone nuts watching all the badass ROMS and hacks get released and have no way to use them.
Ok everyone can quit complaining about the 2.1 update! I just checked Verizon ERis Software Upgrade page and its announced that there is an update coming soon! I know theres no date but at least it is now finally up on their site. If you dont belive me check it out your self & for those who doubted it would ever come this just shows that paicence is a virtue.
support.vzw.com/information/droid_eris_upgrade
Check out both pdf files. The Benifits of Software link states all the updates for 2.1. Enough said?
Good riddance.
Whitepaint said:
I dont blame you homie.. If I had not managed to get a second eris after I jumped on the leakv1, I would have gone nuts watching all the badass ROMS and hacks get released and have no way to use them.
Click to expand...
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exactly...
WalkingTaco said:
Good riddance.
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Click to collapse
suck it... what have you contributed?
Just short out the battery connection on the back of the phone with a small piece of aluminum foil, take it in to Verizon, explain how your phone just turned off and won't turn on and voila! You get a new phone the next day running stock 1.5, ready to be ROOTED!
That's what I did after installing the 2.1 leak and realized I couldn't get root. Let me tell you, my rooted Eris running Evil Eris v2.0 with the overclocked processor is far greater than my friends Moto Droid. I hope you make the right decision.
P.S. Don't be a bully.
There are always risks involved when upgrading a device, I learned that with the PSP and now other people are learning it with their Eris. Crying about it (in the wrong forum no less) is doing nothing to help.
A root will likely eventually be found, patience is the key. As soon as you just can't stand it anymore and upgrade/change device/etc you've potentially lost something forever.
One thing is for sure; I find it insulting that people feel they have a right to complain about being on leak, nobody held you down and forced you to flash anything.
Turnyface said:
Just short out the battery connection on the back of the phone with a small piece of aluminum foil, take it in to Verizon, explain how your phone just turned off and won't turn on and voila! You get a new phone the next day running stock 1.5, ready to be ROOTED!
That's what I did after installing the 2.1 leak and realized I couldn't get root. Let me tell you, my rooted Eris running Evil Eris v2.0 with the overclocked processor is far greater than my friends Moto Droid. I hope you make the right decision.
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Click to collapse
It's not overclocked yet, it definitely doesnt do anything at the moment. And as far as shorting it out, I took mine into verizon complaining about the speakers all cutting out glitch and they didnt even look at the phone and swapped me out a new one in 10 minutes. It's not that hard really, just find someone in the store who looks like an idiot. All the smart people are in the back anyway.
Or You can not be a cheapskate and just Buy a new one..
or should I get a MOTO Droid or incredible but I still have my Eris with
tapatalk
Marisa said:
There are always risks involved when upgrading a device, I learned that with the PSP and now other people are learning it with their Eris. Crying about it (in the wrong forum no less) is doing nothing to help.
A root will likely eventually be found, patience is the key. As soon as you just can't stand it anymore and upgrade/change device/etc you've potentially lost something forever.
One thing is for sure; I find it insulting that people feel they have a right to complain about being on leak, nobody held you down and forced you to flash anything.
Click to expand...
Click to collapse
I second that ****!
Just Buy a Incredible Then Get Root Or Wait For It.
Cyostrife said:
Or You can not be a cheapskate and just Buy a new one..
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Click to collapse
Not everyone has lots of money and buying a new eris outright is about 500 or so, used on ebay they go for over 300. speaking for myself I know I'd rather have the 3-500 to spend on bills and things then buying a new phone.
Even though I am kicking myself for not waiting a bit longer, I don't regret upgrading to any of the leaks. It gave me 2.1 months before everyone else. A little more patience never hurt anyone.
WalkingTaco said:
Not everyone has lots of money and buying a new eris outright is about 500 or so, used on ebay they go for over 300. speaking for myself I know I'd rather have the 3-500 to spend on bills and things then buying a new phone.
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Click to collapse
Seconded. But this thread is useless. If you're tired of waiting on 2.1 leak root then get a new phone, try and get a replacement or just sit there and use the phone like it was meant to be. There's nothing wrong with 2.1 v3 in my opinion. Telling everyone you're leaving because of it is just asking to be trolled/flamed. I suggest a mod closes this thread or something.
Sheen160 said:
Seconded. But this thread is useless. If you're tired of waiting on 2.1 leak root then get a new phone, try and get a replacement or just sit there and use the phone like it was meant to be. There's nothing wrong with 2.1 v3 in my opinion. Telling everyone you're leaving because of it is just asking to be trolled/flamed. I suggest a mod closes this thread or something.
Click to expand...
Click to collapse
Agree, 2.1 is so much better than 1.5. Plus, if you want to play with your phone and "customize it" a little there are home replacements in the market you can try. Helixlauncher is really good, and I just found one yesterday on android forums, real nice. It's called Zeam, http://www.mediafire.com/?jtzjyoklenk
Little to no lag and dialer is lightning fast.
So while you might not be rooted, it's nobody's fault that root hasn't been found yet or that you (op) flashed the leak. I want root too, but have the patience to wait for it to be found. There are some of the best devs on here working on it, only a matter of time.
~ happy 2.1 v3 leak user
my point wasnt i was unhappy with anyone here. I love 2.1v3 and yes, its leaps above 1.5
Just annoyed at what I am missing. I do not want this topic to be considered trollish..

Mass complaint to sprint

Hi,
I am one of the stupid guys that upgraded to 2.1. got my phone 2 days ago, so didn't know about anything. i think we should write in their forum or costumer support or something to complain about the crappy update, and i am sure they will find a way for everybody to downgrade. i called c/s they said that there is no way to downgrade and i should call htc. i am sure that if everyone went to the sprint stores and complained about all the stuff that is wrong they would have to deal with a lot of people which they probably don't want to do, so i am sure they will find a solution
iliapiano said:
Hi,
I am one of the stupid guys that upgraded to 2.1. got my phone 2 days ago, so didn't know about anything. i think we should write in their forum or costumer support or something to complain about the crappy update, and i am sure they will find a way for everybody to downgrade. i called c/s they said that there is no way to downgrade and i should call htc. i am sure that if everyone went to the sprint stores and complained about all the stuff that is wrong they would have to deal with a lot of people which they probably don't want to do, so i am sure they will find a solution
Click to expand...
Click to collapse
what? i updated to the ruu 2.1, and my phone is fine? what are you going on about?
iliapiano said:
Hi,
I am one of the stupid guys that upgraded to 2.1. got my phone 2 days ago, so didn't know about anything. i think we should write in their forum or costumer support or something to complain about the crappy update, and i am sure they will find a way for everybody to downgrade. i called c/s they said that there is no way to downgrade and i should call htc. i am sure that if everyone went to the sprint stores and complained about all the stuff that is wrong they would have to deal with a lot of people which they probably don't want to do, so i am sure they will find a solution
Click to expand...
Click to collapse
What problems are you having??? My wife upgraded from stock 1.5 to stock 2.1 without any issues.......
runsoverfrogs said:
what? i updated to the ruu 2.1, and my phone is fine? what are you going on about?
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Click to collapse
I believe he RUUd and wants to root and install custom roms. Therefore he wants everyone to complain about problems that dont exist so we can downgrade to 1.5 and root again. Problem is Sprint will not do this cause it will be a lot of work to do something that does not benefit them at all. Besides they took more flack from users wanting 2.1 that they wont be effected by the small amount of users that want to downgrade.
Sounds like the OP is just mad that they didn't research before updating their two-day old device.
Here's what I get from the original post:
Hi,
I am one of the stupid guys that upgraded to 2.1. got my phone 2 days ago, so didn't know about anything. i think we should write in their forum or costumer support or something to complain about the crappy update, and i am sure they will find a way for everybody to downgrade. i called c/s they said that there is no way to downgrade and i should call htc. i am sure that if everyone went to the sprint stores and complained about all the stuff that is wrong they would have to deal with a lot of people which they probably don't want to do, so i am sure they will find a solution
Edited for brevity:
"Hi,
I am one of the stupid guys, got my phone 2 days ago, didn't know anything. i think we should complain about the update, i am sure there is no way to downgrade and i should deal with no solution."
Jye75 said:
Sounds like the OP is just mad that they didn't research before updating their two-day old device.
Here's what I get from the original post:
Hi,
I am one of the stupid guys that upgraded to 2.1. got my phone 2 days ago, so didn't know about anything. i think we should write in their forum or costumer support or something to complain about the crappy update, and i am sure they will find a way for everybody to downgrade. i called c/s they said that there is no way to downgrade and i should call htc. i am sure that if everyone went to the sprint stores and complained about all the stuff that is wrong they would have to deal with a lot of people which they probably don't want to do, so i am sure they will find a solution
Edited for brevity:
"Hi,
I am one of the stupid guys, got my phone 2 days ago, didn't know anything. i think we should complain about the update, i am sure there is no way to downgrade and i should deal with no solution."
Click to expand...
Click to collapse
Another one who just blindly downloads and flashed without research......Will they ever learn???
OMG, this is so tempting. But I'm excercising self restrain by posting only the following...
LOL!!!
OP, the best thing you can do for now is just wait for root to happen for ya
[/SIZE][/SIZE]
iliapiano said:
Hi,
I am one of the stupid guys that upgraded to 2.1. got my phone 2 days ago, so didn't know about anything. i think we should write in their forum or costumer support or something to complain about the crappy update, and i am sure they will find a way for everybody to downgrade. i called c/s they said that there is no way to downgrade and i should call htc. i am sure that if everyone went to the sprint stores and complained about all the stuff that is wrong they would have to deal with a lot of people which they probably don't want to do, so i am sure they will find a solution
Click to expand...
Click to collapse
There's nothing wrong the official 2.1 update, As far as Ive seen, its Fast, Works great, Its Android, Go back to a dumb phone, Your issues will be solved
LMAO
Hi, I work for Sprint, account services to be specific. Give us a call, well take care of you.
I want to cry about something
Kcarpenter said:
I want to cry about something
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If you dont get back to work you'll be able to cry about being unemployed!!
hahaha
nebenezer said:
If you dont get back to work you'll be able to cry about being unemployed!!
hahaha
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Click to collapse
I KNOW IT! THIS PLAY HAS RUINED ME!
You ever just felt... alone?

			
				
Kcarpenter said:
I want to cry about something
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You could always cry about your wife's apparent lack of sex-drive (though, I secretly theorize that this has more to do with your strangely miscolored wenis than anything....)
tejasrichard said:
You could always cry about your wife's apparent lack of sex-drive (though, I secretly theorize that this has more to do with your strangely miscolored wenis than anything....)
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It will be made up for tonight, I have already had confirmation of that I love picture messages.
Kcarpenter said:
It will be made up for tonight, I have already had confirmation of that I love picture messages.
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HAHAHA
(imaginary high-five)
HLOL, lemme guess...was it a pic of a fifth of vodka, some handcuffs, and a handfull of rohypnal?
EDIT:OH NO, Nebs! You didn't tape arms to your monitor, too, did you?
Edit2: oops. Just remembered that we're not in off-topic. Sorry. As you were.
to the OP. what seems to be the problem? do you speak English if so elaborate.the original 2.1 is probably just as good as the 2.1 cooked roms are. for a "play toy" android and the hero are fun. as far as getting work done they are worthless even winmo is better for business. part of this is sprints ****ty call lag.. the BT stack is a joke... whats are your problems those are but a few of mine.

New software sprint has

Sprint had a software that send them your baseband version. So if you calling in for troubleshooting on your device be careful. If the rep knows what there doing and what to look for they can mark your device damaged beyond repair
Sent from my SPH-D700 using XDA App
Sounds like ciq.
Sent from my SPH-D700 using XDA Premium App
Overstew said:
Sounds like ciq.
Sent from my SPH-D700 using XDA Premium App
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Yup.
But who cares about the baseband? It's just the modem version.
Most likely what send the info. But I tested it on my phone ko and I had the no ciq roms and it still read them.... So idk I'm one of the techs that knows what he is doing there lol
Sent from my SPH-D700 using XDA App
fury15 said:
Most likely what send the info. But I tested it on my phone ko and I had the no ciq roms and it still read them.... So idk I'm one of the techs that knows what he is doing there lol
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
More information would be appreciated. Name of the software, how it's connecting, etc.
Only thing I know is the tool I use to check it... Its the thing that auto activates you're device so I don't know much
Sent from my SPH-D700 using XDA App
Whoa sprint gonna start crackin down on the roots? J/k just kuz I highly doubt they really care all that much...
Sent from my SPH-D700 using XDA App
*cue dramatic chord* wow actually.
considering what sprints up to with their base stations, customer service improvements, and the fact that even when i worked for em 3-4 years ago, they were always updating their rms/rms+/fast/snap/fdt systems, i can't say i'm too surprised.
the leg up they go for on the other companies afterall is trying to be the first to the gate with tech.
anything our system info can tell, i'm sure they can see. kernel/rom/etc. i doubt they'd act on it unless its a store visit though. or i'd hope not anyways. it'd be strange and surprising to see the company thats the easiest on the rom community(they're the only ones who kept their mouth shut about wireless tether so far, and the easiest with 3rd party apps from the beginning) to turn on them.
pixlz said:
*cue dramatic chord* wow actually.
considering what sprints up to with their base stations, customer service improvements, and the fact that even when i worked for em 3-4 years ago, they were always updating their rms/rms+/fast/snap/fdt systems, i can't say i'm too surprised.
the leg up they go for on the other companies afterall is trying to be the first to the gate with tech.
anything our system info can tell, i'm sure they can see. kernel/rom/etc. i doubt they'd act on it unless its a store visit though. or i'd hope not anyways. it'd be strange and surprising to see the company thats the easiest on the rom community(they're the only ones who kept their mouth shut about wireless tether so far, and the easiest with 3rd party apps from the beginning) to turn on them.
Click to expand...
Click to collapse
They knew on my wifes Intercept two weeks ago and the tech support just asked if rom I was using was better than stock. I said yes, and he said that it s the only way to get that phone to function properly. He then took care of my issue as if it was a "non-rooted" phone.
I had my external speaker go out and took it up to the Sprint store to get the speaker replaced. The tech asked me if I rooted it, but he didn't have a problem with that.
The problem I had was that replacing the speaker screwed up the phone somehow so I had to re-flash. Meaning it wouldn't boot properly. But that is another story.
bender_123 said:
They knew on my wifes Intercept two weeks ago and the tech support just asked if rom I was using was better than stock. I said yes, and he said that it s the only way to get that phone to function properly. He then took care of my issue as if it was a "non-rooted" phone.
Click to expand...
Click to collapse
So they knew just from you calling on that rooted phone that you had a custom ROM on there? Wow, not too bad.
OK - it makes sense that a tech/repair guy at the local Sprint store might be able to tell if you've "rooted" your phone ( by the way - didn't you all Odin back to stock ? ) ; but are you saying that Sprint HQ can tell if I'm rooted/ROMed just by me calling them from my Epic ? ....... Big Brother 4 Sure ( and they prolly reading this post , too )
fury15 said:
Sprint had a software that send them your baseband version. So if you calling in for troubleshooting on your device be careful. If the rep knows what there doing and what to look for they can mark your device damaged beyond repair
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Sounds like you left out a lot of information:
1. How do you know this? Is this something that happened to you or is this heresay / speculation?
2. Was this done on Stock phone or one with SRF/Bonsai (with no ciq?)?
TexasEpic4GUser said:
OK - it makes sense that a tech/repair guy at the local Sprint store might be able to tell if you've "rooted" your phone ( by the way - didn't you all Odin back to stock ? ) ; but are you saying that Sprint HQ can tell if I'm rooted/ROMed just by me calling them from my Epic ? ....... Big Brother 4 Sure ( and they prolly reading this post , too )
Click to expand...
Click to collapse
I could care less about the Intercept...that damn thing can burn in a pit...which may actually help it function better than it currently does.
Not sure if they have a system or not, but I laughed that the dude knew the only way it works is with a custom ROM. I have Ubentdroid on it and at least the capacitive buttons work now.
If you can't tell, I would not recommend the Intercept. It sucks more than the suckiest suck that ever sucked.
This all goes back to the basic common sense I have followed from day 1 with my Android phone
make sure it is 100% stock before going to Spring for any troubleshooting assistance.
I don't understand why anyone would call sprint for help, BEFORE they had done this anyways.
DCRocks said:
This all goes back to the basic common sense I have followed from day 1 with my Android phone
make sure it is 100% stock before going to Spring for any troubleshooting assistance.
I don't understand why anyone would call sprint for help, BEFORE they had done this anyways.
Click to expand...
Click to collapse
+1 on this
DCRocks said:
This all goes back to the basic common sense I have followed from day 1 with my Android phone
make sure it is 100% stock before going to Spring for any troubleshooting assistance.
I don't understand why anyone would call sprint for help, BEFORE they had done this anyways.
Click to expand...
Click to collapse
Sometimes its an issue that isnt a biggie, so unroot is a waste of time. With my wifes, it was that her phone stopped being recognized on Sprint service. It ended up being an account screw up.
Well this is simple, we can just create a flashable zip to simply change the baseband to display the stock one.
(Haven't done any rom developement, so I don't know where that file lies.)
DCRocks said:
This all goes back to the basic common sense I have followed from day 1 with my Android phone
make sure it is 100% stock before going to Spring for any troubleshooting assistance.
I don't understand why anyone would call sprint for help, BEFORE they had done this anyways.
Click to expand...
Click to collapse
EXACTLY! why take a chance? especially if you have lost/stolen protection, you don't want to give them a reason to screw you over. good to know they can figure it out over the phone as well tho. hopefully they stay content letting people root away w/ no consequence except for a voided warranty, considering all the reasons they give customers for rooting (CIQ, DRM, ect...)
Overstew said:
Well this is simple, we can just create a flashable zip to simply change the baseband to display the stock one.
(Haven't done any rom developement, so I don't know where that file lies.)
Click to expand...
Click to collapse
Baseband is your modem version...
Sent from my SPH-D700 using XDA App

For those returning rooted phones...

I have given Sprint my phone to repair a blown speaker, and also gave Best Buy my phone for a couple days.
Both times phone was rooted, to Sprint it had a stock looking rom with superusers though etc, they didn't say anything.
Gave phone to Best Buy, with a Sense 3.0 rom on it, she even mentioned "This looks like my Evo3d" and i told her I was rooted and was running a sense3.0 rom etc etc and she was all "cool."
however i got my phone back from both places and they were refurbs and i obviously lost my roots.
Most recently I got my refurb phone with the 2.3 OTA so no root anymores.
I guess it depends on who you return it to, but on both of my occasions, both for the same reason, even at about the same time span...they didn't say anything negative or 'sorry we can't help you' etc.
Just bored on xda..no root is driving me nuts.
http://forum.xda-developers.com/showpost.php?p=15508256&postcount=104
mattykinsx said:
http://forum.xda-developers.com/showpost.php?p=15508256&postcount=104
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wow, with all the QQ from them posting in that....you'd think 3/4 of their customers walk in with rooted phones...
i have the feeling a VAST MAJORITY of Sprint phone owners are not rooted...am i wrong?
mattykinsx said:
http://forum.xda-developers.com/showpost.php?p=15508256&postcount=104
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Click to collapse
wow, that is quite the discovery... i have returned a rooted samsung moment to sprint before, and it was really messed up, stripped down custom rom and all, and they didnt ask questions. very very interesting...
mattykinsx said:
http://forum.xda-developers.com/showpost.php?p=15508256&postcount=104
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Click to collapse
I tried opening the link inside the file, but it would not load for me.
What does it say in 20 words or less?
mattchew86 said:
I tried opening the link inside the file, but it would not load for me.
What does it say in 20 words or less?
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Click to collapse
Rooted phone are covered under warranty and 100% OK by Sprint.
So, I wasted my time getting it back to stock to take it in for a blown speaker.
Awesome.
Thanks for the reply.
Sir Tony said:
Rooted phone are covered under warranty and 100% OK by Sprint.
Click to expand...
Click to collapse
Proof?
Sent from my PC36100 using Tapatalk
LexLuger82 said:
Proof?
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
....the link to the document posted?
My friends phone was rooted and sprint forced an upgrage. He has the Sprint Evo 4G. It was rooted with Evervolv v1.1.0b3 (2.3.4). the HTC white screen kept repeating itself. I used my SD card to try to get the upgrade to complete but when it got to the system upgrade the second part progress bar was in red. It would never upgrade. Has anyone else experienced this problem. I saw your OTA upgrage prevents you rooting and I found it on my EVO. I liked rooting but is it now impossible to do. Any information that will help would be highly appreciated.
Nrre said:
I have given Sprint my phone to repair a blown speaker, and also gave Best Buy my phone for a couple days.
Both times phone was rooted, to Sprint it had a stock looking rom with superusers though etc, they didn't say anything.
Gave phone to Best Buy, with a Sense 3.0 rom on it, she even mentioned "This looks like my Evo3d" and i told her I was rooted and was running a sense3.0 rom etc etc and she was all "cool."
however i got my phone back from both places and they were refurbs and i obviously lost my roots.
Most recently I got my refurb phone with the 2.3 OTA so no root anymores.
I guess it depends on who you return it to, but on both of my occasions, both for the same reason, even at about the same time span...they didn't say anything negative or 'sorry we can't help you' etc.
Just bored on xda..no root is driving me nuts.
Click to expand...
Click to collapse
They swapped your phone for a blown speaker? They obviously didn't know what they were doing if that's all that was wrong with it. I'd suggest finding another service center.

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