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Good day...
Some idiot sat on my bag which contained mineral water. My mineral bottle blew open and the water inside spilled inside my bag. Unfortunately for me, my cellphone was at the bottom of my bag. During that time, I was listening to mp3s through a2dp. A minute later, the idiot told me that something in my bag spilled. Then, I noticed my bag was wet. Then a 10 seconds later, I realized my phone was inside my bag.
Long story short, my phone was working well, then the mp3s starting skipping like crazy, so I turned off my phone. Once I got home 20 minutes later, I blow dried the outer shell and the battery area and it was seemingly dry. Now I turned my phone on and it had some problems at first. The backlight wasn't lighting all the time until I went to the backlight settings.
Now my problem is that my screen is slightly flickering when the backlight is on. If I open my wizard with the help of the service manual, do you think I'll be able to solve this problem?
Okay, now the thing works again... However, now I am paranoid about it. Should I dry bake it and how do you dry bake? The only thing I did right now was to blow dry the hell out of it. I plan on getting that star shaped screw driver tomorrow, for a thorough cleansing. The touch screen seems to be damaged on the right side.
I'm not sure dry baking it is going to help now. If your phone is wet at all you should remove the battery immediately until you know that the phone is completely dry. To dry bake it though, rmove the battery and turn your oven on its lowest setting and then pop it in there for a few hours and it should be good to go after that. I'm guessing any damage that has been done to it already might be permanent. Maybe you'll get luck though and it isn't.
I would advise against baking it. My Cing 8525 has fallen into water TWICE now; the trick is to immediately shut it down, remove the battery, and allow the phone to thoroughly dry. I took a can of compressed air and blow dried my phone the first time; I then let it sit for several days open with the battery out (thought it was dead) but then decided to give it another try and it worked fine. Has continued to work well even after the second dunking but then I was in Africa and it was 118 degrees so didn't take long to dry.......
Baking the phone just increases your risks of overdoing or doing something wrong....
I left my phone outside before a rainstorm. It didn't get get direct rainfall on it but got the spray of the water hitting the side of the wall. When I remembered it 15 minutes later it was covered in water drops but not soaked.
Everything seemed to work fine at first but then the touchscreen kept thinking it was touched at random places.
I turned it off, removed the battery, and started to dry it off with a kleenex and a condensed air can to blow the water out of the slider. When I turned it back on, the backlight flickered for about a minute and then went black (the LCD picture was still there but very dark)
Now when I turn it on the backlight is on for a second but then goes off. If I hit the OK, Talk, or other buttons they work 1 out of 10 times. The touchscreen still registers hits by itself.
Any suggestions on what I should do to dry it out? Do I need to take apart the screen?
I'd hate to throw it away...any help will be much appreciated!
Hum ill try to say this in english. This solution worked for some friends of mine when their phones got wet. disassemble all the tytn parts, take pff the battery, sim card, memory card, everything u can, take it out. Then with a hairdryer point it to the PDA about an hour. Pay attention not burn it up, only heat it a little so that the water or humidy left in the PDA can evaporate. Then leave it on shelf all opened for about a night. Next day join all the parts and try to connect your device. If it doesnt work, u can always take it to warranty. Sry 4 my english I hope u can understand ^^
Zero|Cool said:
Hum ill try to say this in english. This solution worked for some friends of mine when their phones got wet. disassemble all the tytn parts, take pff the battery, sim card, memory card, everything u can, take it out. Then with a hairdryer point it to the PDA about an hour. Pay attention not burn it up, only heat it a little so that the water or humidy left in the PDA can evaporate. Then leave it on shelf all opened for about a night. Next day join all the parts and try to connect your device. If it doesnt work, u can always take it to warranty. Sry 4 my english I hope u can understand ^^
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Click to collapse
Hey don't worry about your English - you speak it better than most others. I'll try this suggestion but I will definitely have to be careful not to burn up anything. Thanks
After the experience tell me how it went
Forget warranty though, there is a water activated sticker inside the hermes to tell the service department if its been soaked. Its white if no water has got in but turns pink if water touches it.
Cheers...
Heres the link to the service manual to be able to dissassemble safely - http://michael-channon.spaces.live.com/PersonalSpace.aspx?_c02_owner=1
You need a small flatbade, a small philips head screwdriver and a no. 6 torque key.
Good luck....
The warranty's already gone so I am willing to take drastic measures to fix this thing. I will let it sit overnight and if that doesn't work, I'll be taking it apart tomorrow. I found a youtube video that shows precisely how to do it. I'll update tomorrow
Would grab the manual as well as it can't hurt to have all bases covered. The manual takes you through step by step.
Cheers...
Thanks for your help, guys!
Seems I was freaking out over nothing. I did like Zero said and took a hair dryer to it (maybe 3mins on low -- 1min on high....did have the patience to do it for an hour) and then let it sit overnight. The phone was completely messed up around 10pm last night even after blow drying but this morning I powered it on and it did just fine. It did reset a couple of settings in advanced config but nothing else was touched. As a matter of fact, I believe the phone runs faster than it did before the incident! I do notice that the CPU memory is idling at 45% instead of 55+%...weird....
So I guess they do make em like they used to
Im glad my solution worked out actually i never tested it on PDA's so i guess that it's quite the same. Hair dryer rullez^^
check your wifi
mcattack86 said:
Thanks for your help, guys!
Seems I was freaking out over nothing. I did like Zero said and took a hair dryer to it (maybe 3mins on low -- 1min on high....did have the patience to do it for an hour) and then let it sit overnight. The phone was completely messed up around 10pm last night even after blow drying but this morning I powered it on and it did just fine. It did reset a couple of settings in advanced config but nothing else was touched. As a matter of fact, I believe the phone runs faster than it did before the incident! I do notice that the CPU memory is idling at 45% instead of 55+%...weird....
So I guess they do make em like they used to
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Click to collapse
I had an MDA before my Wing, dropped in the toilet twice after a couple of days worked fine the second time the wifi went out.
PS My wing doesnt go in the bathroom with me anymore
When you phone gets wet
I don't know if anyone has heard of the Kim Commando Show, she is syndicated over the Radio. Anyways, she's a techie and gives advice on different situations relating to different devices and new stuff coming out. Anyways, she advices when a phone get wets to NOT turn on the phone right away (obviously), take the battery out and put the phone in a bag of rice. The rice will pull out the moisture. The phone has to be in the rice for 24 hours. It works 95% of the time. The trick is to not turn on the phone until you are sure the phone is completly dry inside and out. As you all know, electricity and water will just fry your phone. A new battery is suggested.
water damage SGS2 also..
Got my Galaxy s2 in my pocket when it was raining , i hade about 10% of battery.
Took it up and it was dead, so when i came home i put the charger in it but nothing happend.
I have put it into a bag of rise now and will se if it starts tomorrow. I also have bought a new battery.
if that not works ive also bought a new Charger oem cabel from ebay.
to bad for me did the warrenty went out for about 3 weeks ago.
I hope it will turn on again when i read that people that have droped directly into water and have them fixed by rise or other ways.
If this not works, is there any other ways?
thankfull for any help!
HI all, i've a really disappointing problem. My touch HD was in my pocket when I took some rain on my motorcycle . Arrived at home the phone was off. I opened it following the service manual. I've putted it behind the power supply of the pc, where the warm air comes out, dismantled, for a few days.
Then I assembled all, and now it turns on, but, it randomly restart. Do you think my mobo is broken? some contact?
I was thinking I can sell the various parts of my phone all the items works, sim, sd reader, camera (back and front) except the mobo ofcourse.
thanks in advance for your help
Hi.I have heard of one way of fixed water damaged devices and that is by putting them in a container covered by UNCOOKED rice. I think the rice is meant to draw the water out. Leave it for a day I think. Never tried it myself but heard it works
Phil G
Hi, thanks for your answer, the phone was behind the psu of the pc for a week totally dismantled, so I think is pretty dry
thanks again for you interest
I actually dropped me BS in a bucket of water. Dried it out in a heat cabinet at work (50 deg C) for a day and it works perfectly still
Hi la3bna, i'm trying to do as you suggested, was your bs powered when it fall in the water?
thanks for your answer
You should use the salt that is used to lower humidity (e.g. from Bison).
Put the bag of salt on the bottom of a plastic box.
On top of the bag a plate so your device has no fysical contact
with the salt. On the plate you lay down your device without
the backside. Seal the box airtight and leave it there for 7 days.
I did this with the Ipod of my son which had been washed for over
an hour on 60 degrees celsius. The Ipod was dead, but after the
procedure as described it was fully functional!
Thanks a lot, I'll try this!!
Yes mine was on, actually someone called my when it fell
I dropped mine in deep snow... I was holding it in my hand and slipped and also fell
It was very wet so I got scared it won't work but when I got home I turned it off,removed the battery,cards and just put it in some blanket to dry off
After an hour turned it back on and everything worked just like before
Also the other day I accidentally spilled some hand cream on my blackstone and it got inside but nothing happened again so I'm lucky...
thanks for your advices, trying the rice thing
lol, you guys are fecking useless
There is no way I would put myself in that situation, then again I have dropped it a few times so probably only lucky there wasnt water about
Well, I also dropped my Blackstone into water and, after drying it for some 2-3 hrs in the sun it works, except the memory card reader - the problem with the water and mobile phones is the fact that the water is oxidizing the circuitry - so, if it still malfunctions after a week of drying, then probably the phone is doomed.
Sorry for your loss!
for oxid, i've "bathed" the phone in Svitol, but nothing appens... i'm going to sell it as spare.
thanks all for your answer
open the device and dry it out..
already tried, using the service manual to open it, and dried for a week, but nothing appens.
thanks anyway
keep pressing the on/off button - eg, press button on off on off on off (while charging)
and tell me what happens, eg, a vibration??
hi, ti vibrate, then starts, show the smart mobility screen, load the SO, and all works for about 10 minutes. Then the phone restarts and get stuck to smart mobility screen. After that the only way is to press reset or remove the battery. After that if you press the power button the phone get always stuck on smart mobility, sometimes start to load the SO and then it restart before finishing to load.
Nicola
Solved
Hi, problem solved, just left the phone in its box for a month then acidentally tried to start it and from that day works great... guess that just needed to dry out.
Thread can be closed.
Thanks for all your advice.
Nicola
The end?
Dropped my Blackstone in the toilet last night (don't know how, I was drunk at the time). I believe it had been fully submerged for 2-3 minutes. It was turned on at the time. When I recovered it (thank God nothing had been done in the toilet at the time), it was off. I removed the cover and there was water behind the battery, in the SD card reader and SIM. Not a lot, but it was wet. Stupidly (drunk) and panicking , I dried off the back panel with a hand towel (possible static charge damage? - not yet known ). I left it on top of a t-shirt which is on top of the radiator. I don't yet want to turn it on fo fear of wrecking it (if it's not already wrecked).
What methods to people recommend I should take from above? Or maybe there are some new techniques? Would I be better taking it to a mobile service repair shop to see if they can fix it from the beginning, before I do any more damage?
1 dismantle the device into pieces. (if your not sure how i can give you a step by step guide)
2 now dry each of the parts of the device with cotton wool buds (the things used to clean your ears)
3 the put the device back together.
4 done.
....some people say to leave the device in rice etc because it draws the water from the device, IMO this does not work properly and there is nothing better that opening the device and actually cleaning it and removing the water yourself, and this should only take a few mins. it is also not recomended to send it to a service repair shop for something you can do yourself. just be carefull when dismantling the device. do not break any ribbons - used to connect the lcd amungst other things to motherboard.
might be possible you will need a new battery ^
So I was playing football with my phone in my pocket and it started raining heavily and my phone got drenched. The phone and the battery work, and the phone charges and i'm able to access the internal storage etc. However, the screen is black. And has dark spots on it ( Water). I currently have the phone sitting in a bag of uncooked rice. Will that be enough or will I have to replace the screen?
Thanks in advance.
You will probably have to replace the screen. You got lucky that you didn't fry it when you tested it. Anytime the phone gets wet you should pull the battery IMMEDIATELY and dry it thoroughly before attempting to test it.
Its not the water that kills it. Its the electricity going through the wet circuit that kills it.
You can try some of the techniques found here , or here , and if none of those work then you will need to replace your phone or at least the screen.
So I am at the beach for the week and started getting the moisture detected nag at night. I cant find any way so far to over ride this. Yesterday I was able to charge the phone by plugging the charger in and turning the phone off. I wake up this morning and have gotten the error again. Now I am down to 10% and the phone keeps turning itself back on everytime I turn it off while charging. I have tried leaving it plugged in and plugging it in while off. I have turned dev options on and off along with changing it to MTP mode and using the PC. I have tried a normal charger and a dumb charger.
So someone at LG seems to think they know better than I do. How do I turn this feature off? I know there has got to be a way to make your phone stay off? What if the thing dies now, the hotel catches on fire, and we all burn alive because my phone is dead and cant cant call for help? (actually I dont know that the phone would help to much then kind of like the kids that tried to text 911 during the Va Tech school shooting instead of fighting back or running away) There should be an extremely high liability in not allowing someone to charge their phone.
No I have not taken the phone in the water. Besides it is supposed to be ip68. I was going to try and pick up the buy one get one V30 deal. At this point after the gps fiasco with my old G5 and now this I want no parts of another LG. I dont even want a smart phone but a dumb phone. In fact I want a retarded phone that all you have to do is hit 10 numbers to make a simple phone call.
Kogashuko said:
So I am at the beach for the week and started getting the moisture detected nag at night. I cant find any way so far to over ride this. Yesterday I was able to charge the phone by plugging the charger in and turning the phone off. I wake up this morning and have gotten the error again. Now I am down to 10% and the phone keeps turning itself back on everytime I turn it off while charging. I have tried leaving it plugged in and plugging it in while off. I have turned dev options on and off along with changing it to MTP mode and using the PC. I have tried a normal charger and a dumb charger.
So someone at LG seems to think they know better than I do. How do I turn this feature off? I know there has got to be a way to make your phone stay off? What if the thing dies now, the hotel catches on fire, and we all burn alive because my phone is dead and cant cant call for help? (actually I dont know that the phone would help to much then kind of like the kids that tried to text 911 during the Va Tech school shooting instead of fighting back or running away) There should be an extremely high liability in not allowing someone to charge their phone.
No I have not taken the phone in the water. Besides it is supposed to be ip68. I was going to try and pick up the buy one get one V30 deal. At this point after the gps fiasco with my old G5 and now this I want no parts of another LG. I dont even want a smart phone but a dumb phone. In fact I want a retarded phone that all you have to do is hit 10 numbers to make a simple phone call.
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Click to collapse
Hello , yesterday i had my first "fake positive" moisture detection. In my case i used pendrive made of metal which was cold to touch. When i warmed it to room temperature it worked just fine. Maybe your cable connector is too cold?
adamsek said:
Hello , yesterday i had my first "fake positive" moisture detection. In my case i used pendrive made of metal which was cold to touch. When i warmed it to room temperature it worked just fine. Maybe your cable connector is too cold?
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Thanks. I have tried multiples. Yes it is probably a little more humid here but it shouldnt be enough to trigger the sensor. Afterall last summer I rolled with the thing in my pocket and was sweating all over it. Also, the night I got it I spent one of the nights in one of the courts in richmond looking for someone at a running pace and in ripstop 50/50 nylon without throwing the error. I am thinking my phone might be not quite right. I wish there was an override.
So I found out what it does when it dies finally. It charges to 5% then cuts back on and dies again. I am all about technology but only when it works.
-update.
Went out to swim and before I left I took the rubber case off and jammed the whole phone into one of the vents on the PTAC and cranked it up to 11. I got back and now at least it is showing it is charging and not cutting back on while doing so. Once I get it to 100% we will repeat the process. It is very moist here but I dont see having everyone with a LG or Samsung phone not being able to use them. Yes I am staying in a resort in a first world country not in a shack in off the coast of Lebanon or something.
Try this. exact same thing happened to me.
My LG G6 all of a sudden stopped charging, it said moisture detected and USB port, charging blocked. And then my phone died. I asked my phone provider what to do, they said to call LG. LG said it's because I haven't updated the phone, but my phone was dead. So if your phone has enough battery power to do an update, do it right away. What I did was took it to the store where I bought my phone, charged it wirelessly enough so I can do an update. And that's it , my phone worked fine after. Hope this works for you
You can try this
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Replace 930 with your G6 model number. Mine was 873 and I turned it off. I'll have to test it later to see if I still get the message. Alternatively, what other thing worked for me was switching around the usb type c end that goes in the phone to the smooth side facing up. The connected side always sets off the message
There appears to be a continuity sensor at the rear of the port. If you look to the left and right of the wafer connector in the back of the jack, you'll see two little contacts. My guess is that these create a circuit when damp or covered with any type of slightly conductive dust to trigger a cutoff on the charge port. I had this issue starting at 2am last night (hadn't been outside since 7pm that evening, phone in pocket) throughout today. I tried just cleaning out the port with a microfiber cloth, that didn't seem to do it. So ultimately I ended up shutting the phone off, getting a cotton swab damp with 90% isopropyl alcohol, swabbing the connector until the entire thing was damp, and blowing it out with air duster. Then I used a flat toothpick to clean off any remaining debris and dust inside the ports. No error since, been about 30 minutes. May not solve for you, but this isn't necessarily just water related, definitely seems to be triggered by dust and debris covering the contacts at the rear of the jack.
Edit at 2230 EST: Going on 6 hours now with no further issues.
nmyron said:
There appears to be a continuity sensor at the rear of the port. If you look to the left and right of the wafer connector in the back of the jack, you'll see two little contacts. My guess is that these create a circuit when damp or covered with any type of slightly conductive dust to trigger a cutoff on the charge port. I had this issue starting at 2am last night (hadn't been outside since 7pm that evening, phone in pocket) throughout today. I tried just cleaning out the port with a microfiber cloth, that didn't seem to do it. So ultimately I ended up shutting the phone off, getting a cotton swab damp with 90% isopropyl alcohol, swabbing the connector until the entire thing was damp, and blowing it out with air duster. Then I used a flat toothpick to clean off any remaining debris and dust inside the ports. No error since, been about 30 minutes. May not solve for you, but this isn't necessarily just water related, definitely seems to be triggered by dust and debris covering the contacts at the rear of the jack.
Edit at 2230 EST: Going on 6 hours now with no further issues.
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Click to collapse
How did you get it inside, I'm thinking I did a poor job cleaning the port but a needle barely fits.
Here's my post:
"The message appeared randomly while charging one night. It was nowhere near water for several months and I work in an office.
What I've tried:
- Drying with a hairdryer (not even a temporary fix)
- Force stopping LG system and LG server processes. I even disabled them with package disabler!
- Disabled the moisture sensor in secret menu. Warning still shows up! Even if I try to turn of the phone and charge it.
- Cleaned the USB C socket with a hairpin and cloth
- Cleaned under running water, swapped with alcohol and dried again (getting desperate)
It does however charge if I plug unplug it in like 5 times. Really annoying!
It does this regardless of charging cable, I tried with 5 cables at home and work.
I read somewhere that the pins were causing a short, but the pins are inside the cable right?
What else can I try?"
povertyd said:
You can try this
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Replace 930 with your G6 model number. Mine was 873 and I turned it off. I'll have to test it later to see if I still get the message. Alternatively, what other thing worked for me was switching around the usb type c end that goes in the phone to the smooth side facing up. The connected side always sets off the message
Click to expand...
Click to collapse
Funny, I just tried this and still get the error. You'd think disabling it would remove the damn notification/it from working....
After all the **** I did, I found my problem and solution.
It was because of my charging cable that had bent pins, yet oddly enough the moisture detected error persisted with other cables.
Thru away that cable, then reset the phone cache and soft reboot (volume down + power)
Hope this helps.
Used trimmed down tooth pick and nail vanish remover - gently cleaned and my wife hair dryer on low ...and Voila" back in business ! Thanks for basic idea !
povertyd said:
You can try this
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Replace 930 with your G6 model number. Mine was 873 and I turned it off. I'll have to test it later to see if I still get the message. Alternatively, what other thing worked for me was switching around the usb type c end that goes in the phone to the smooth side facing up. The connected side always sets off the message
Click to expand...
Click to collapse
This Doesn't work on Sprint/Boost Phones. I have tried all the 'hidden menu' codes I can find but none lead to the SVC menu..
- LG ls-993 ZVF