Please confirm this :
when the little orange light on the upper right side of the screen doesn't light up anymore when the phone is plugged into the outlet, and the power button doesn't do anything including pushing vol down+ power and or pwr+trackball this means my phone is BRICKED i assume ?
I did a nandrroid backup, full wipe , flash from zip, restart , got a android out of the box , tried to flash again without wipe.. and thats it . i knew it right away when the phone wouldn't boot to recovery this is the end of my nexus one ????
i was trying to flash to the FRF50 going from cm5 i had an older recover RA 1.6.0
I have come to accept that i bricked my phone and now have to pay tmobile cancellation fee's and Google early termination fee
FOR SALE:
I have a
1)bricked nexus one.
2)brand new car dock
3) seidio battery
4) seidio case
sprint and HTC EVO 4g here i come!!!!
unless someone can save the day
which froyo rom did u try to flash? one with or without the radio included?
from sounds of it, prob the radio one since u saw the android out of box. Did you turn your device off while the android out of box was showing or did u allow for it to reboot it self?
surmanm said:
I have come to accept that i bricked my phone and now have to pay tmobile cancellation fee's and Google early termination fee
Click to expand...
Click to collapse
why not just get HTC to fix it and pay their charges (~$150)
send it to HTC and see what they can do about it...
Take the battery out and leave it out for a minute. Hold down power for about 15 seconds and keep holding it while putting the battery in. Keep right on holding it for about 15 more seconds. The android out of the box was the radio flashing, it can take a few minutes and if you interupted that your in trouble. It would be cheaper to send it in to get it fixed and remember the lesson learned for next time.
If you interrupted it when the android arrow image was being displayed, you might have bricked. Always wait at least 5 minutes before interrupting during a flash.
Oh, and I'll probably take your car dock if you're selling it. Hope you can fix the phone though. It would probably be much cheaper to pay HTC to replace the mother board on it than to pay all those fees..
If your gonna pay those etf fees, why not just buty another phone to use on the t-mobile network?
uansari1 said:
It would probably be much cheaper to pay HTC to replace the mother board on it than to pay all those fees..
Click to expand...
Click to collapse
+1
If it's really bricked, this is the most sound advice.
surmanm said:
got a android out of the box , tried to flash again
Click to expand...
Click to collapse
Means you interrupt the radio flash, Android out of the box in the middle is the time where they are flashing the radio.
Any intteruption when flashing the radio means bricking the phone.
** I did interrupt it last time when I 1st flash the ROM with radio due to my impatient. The phone is brick and no way to get it back. The only way is send back to HTC for repairment (I assuming is replacement as I get back different unit where the IMEI code is totally different), if you are lucky enough you may get a free replacement. (I get mine but that is an old story, that time it seems I am the 1st bricking it)
m00moo said:
which froyo rom did u try to flash? one with or without the radio included?
from sounds of it, prob the radio one since u saw the android out of box. Did you turn your device off while the android out of box was showing or did u allow for it to reboot it self?
Click to expand...
Click to collapse
im pretty sure its the one with the radio the one Paul had first posted, i think its the radio as well because after the install when i went to reboot if im not mistaken it said writing radio then it rebooted and i saw the android out of the box after that i was still able to get to the recovery and i tried to flash again the same rom. and after that it died i couldn't go to the fastboot / recovery when phone is plugged into the charger led doesn't go on with or without the battery i swapped batteries let the phone sit for a few hours nothing.
maybe wait for the OTA to release and just say you goofed on the installation?
tmobile is so bad in new york it sucks data is horrible honestly i just wanna leave tmoible and go with spring evo 4g i figure i can sell on ebay my bricked phone maybe someone can use it for parts and the rest of my accessory's to make up the difference somewhat eta is like 150 for tmoible and google charges i think another 125 i just dont want to pay again honestly for another nexus one (i loved the phone) only to stay with ****ty tmoible service .. i guess its worth it to send to htc and see what they say
Andrewtst said:
Means you interrupt the radio flash, Android out of the box in the middle is the time where they are flashing the radio.
Any intteruption when flashing the radio means bricking the phone.
Click to expand...
Click to collapse
This.
Can we had one more phone to the "phone bricked by people messing around with ROMs when they don't even now what the f... they are doing" please?
heheheh
I'm with Arcana...if you've been doing it "without a problem," then what happened here?
rule #1 when flashing a radio...DON'T LOSE POWER!
no one deserves to lose a $500+ investment...but come on, man. if you don't fulling understand what you're doing, don't do it.
and surely you didn't think you'd be able to come here and post about your mishap and not have someone criticize you for it?
nexous one
i flashed froyo with RA 1.6
and it worked perfect you just have to wait in tell if finished
surmanm said:
tmobile is so bad in new york it sucks data is horrible honestly i just wanna leave tmoible and go with spring evo 4g i figure i can sell on ebay my bricked phone maybe someone can use it for parts and the rest of my accessory's to make up the difference somewhat eta is like 150 for tmoible and google charges i think another 125 i just dont want to pay again honestly for another nexus one (i loved the phone) only to stay with ****ty tmoible service .. i guess its worth it to send to htc and see what they say
Click to expand...
Click to collapse
Worst case, HTC will charge you about $200.00 USD to replace your system board. You will get back stock phone.
attn1 said:
Worst case, HTC will charge you about $200.00 USD to replace your system board. You will get back stock phone.
Click to expand...
Click to collapse
yeah true but $200 and im still stuck with crappy tmobile service i guess i can have it fixed and then sell the phone. 200 bucks is alot i feel id rather take the loss for cancellation sell what i have and get the EVO 4g .. i just thought someone might know some magic solution to fix my phone
HAHAHAHAH and i get 55 hours of nexus battery life.
If that is for real tho, make her pay. She shouldnt touch **** that you dont allow her to.
MKVFTW said:
HAHAHAHAH and i get 55 hours of nexus battery life.
If that is for real tho, make her pay. She shouldnt touch **** that you dont allow her to.
Click to expand...
Click to collapse
yeahhh what can i say **** happens what i should have done is flashed the phone with the power cable plugged in and not in the middle of the night on the couch, i should have been concentrating on her lol instead of being an uber geek and flashing my phone... im not gonna make her pay for it shes got no money anyway ! but she is a way cool rocker chick who's in a band.. maybe ill see if she can repay me in a different way.. she doenst even realize what she did
I don't believe you..but good luck. Get it fixed, then sell it. It'll be cheaper than trying to sell a phone that no one well want to buy.
Related
Hey guys,
I've been lurking here ever since I got the incredible. Unfortunately, this is the first time I needed to post and it's bad news. My Incredible is rebooting more than 20 times a day, and I mean that not counting the reboot loop it gets stuck in. I have wiped the phone clean, started to go through the start up wizard, and it rebooted there, so I know it's not an bad app. It has rebooted randomly, though not as bad, before I rooted, so it's not that. I live in southern california and I get good service at home so I don't think it's the same problem as those incidents in south carolina. Does anyone have an idea what it could be? I'm running out of solutions and ready to just drop the phone, eat the ETF and go to sprint. Thanks in advance for the help.
Kiyoshi
I would flash it back to stock take it to verizon and show them what it is doing and have them send you another one, I brought mine back for the unresponsive screen issue and they said it was going to take three weeks for me to get another one but I received it 4 days later. so before switching to sprint and paying a big ETF I would try the above first. but if all else fails to ease the pain a little and not have to pay such a big ETF get a crappy verizon flip phone that you can activate on the line use it for a day or two then cancel your account. you will only pay a 175.00 ETF vs a 350.00 ETF. just a little round about way to "stick it" to the man.
Also, does downgrading and unrooting get rid of the wireless-n mod? Just downgraded and was in the wizard and right when I tried to connect to my network, it rebooted.
That's funny I just flashed it back to stock so I could do that. The problem is that I bought it from best buy in april and did not buy the extended warranty ( of course not, damn waste of money). IIRC, verizon does not honor warranties bought from a different store, correct?
twisted origin said:
Also, does downgrading and unrooting get rid of the wireless-n mod? Just downgraded and was in the wizard and right when I tried to connect to my network, it rebooted.
Click to expand...
Click to collapse
if you reflash the stock ROM it wipes everything including root and wireless N, only reflash stock if you want to return it to the store otherwise you will have to go through the sd card root process again.
twisted origin said:
That's funny I just flashed it back to stock so I could do that. The problem is that I bought it from best buy in april and did not buy the extended warranty ( of course not, damn waste of money). IIRC, verizon does not honor warranties bought from a different store, correct?
Click to expand...
Click to collapse
I am not sure if verizon won't exchange it, I think that there is a year warranty on the phone standard and extended warranty is only good for after the manufacturers warranty runs out. I would check with BB first and if they won't exchange it take it to verizon and see what they say, BB is an authorized verizon dealer so I would imagine that verizon will honor the warranty. but there is only one way to find out. Good Luck.
ok, so I took it to verizon today, and luckily for me it was rebooting away right after the CSR personally factory reset it. I actually was happy it did, too. She was so smug, telling me that I should have been using a task killer and that maybe I didn't factory reset it correctly. She starts it up and was giving me a "haha that's how you do it" look, when it rebooted on her. She battery pulled it, and then it went into a reboot loop on her. Her smug look was replaced by a look of defeat. It was worth the fact that I couldn't get it to stop rebooting for five minutes after that.
I then called 611 and they said they had a replacement for me and that it would be at my doorstep in two days. Evidently, they keep a separate stock for warranty issues. Well anyways, thanks for the help and I'll have an incredible back in my hands soon
Have u tried going into airplane mode and see if it does it? Just curious.
Sent from my ADR6300 using XDA App
Haha I just read Ur last post, I find it funny cuz I work for Verizon also and man u would not believe how many reps say u need a task killer, dumbasses.
Sent from my ADR6300 using XDA App
Yes, keeping it in airplane mode definitely helped. With that in mind, I might have an idea of what happened to my phone and potentially to other phones that have had this problem. I ordered the seidio 1750 batt. when I first got my phone, so I have been using it pretty much since the beginning. As you may know it can get unusually warm when in use. I would frequently use it when I'm at work to listen to podcasts and would keep it on the car charger while in use ( I work at a landfill doing gas monitoring, engineering, etc. so always in my work truck). That is first time I could recall a reboot occurring. I don't know how the internal layout is made up, but perhaps the radio or whatever else related received damage due to overheating. Oh well, already received my new incredible and I now have a battery charger so I will avoid charging and using at the same time. You guys are probably saying "Uh, yeah, of course that will happen, dumbass" but I've never had a problem with my other phones.
Hello All, I just found out this info and felt the need to pass it along even if the fact that this is most probably a rare issue.
One day my hero just quit booting into android. Could not use adb (didn't get that far into booting android/wouldnt boot at all). Could not get into recovery, and it only showed the very first white HTC screen with green letters.
Luckily I could boot into hboot, which I used to wipe the phone thinking my recovery/bootloader borked on me. No deal. It wiped/flashed HERCIMG.zip, however STILL wouldn't boot into android.
Took it to the store, and got a replacement. First, they just tried booting the old phone.. same issue, so they got me a replacement hero out, and put in the old battery. Didn't boot.. I thought hmm... Maybe just the battery? So they put a new battery in my old hero. Still wouldn't boot. So they put the new battery into the new hero. Booted! Ok, so they were both borked... but no!
Today I get a text message stating that the carrier is charging me $54 for replacement out of warranty... I thought to myself that is really odd because if they found it was rooted/custom rom/etc (which I wiped from hboot) then they would charge me full price (up to $150). I figured it was spam but decided to call the carrier.
Carrier told me it WAS from them (or rather the warranty company), but it was because they found NO FAULT in the phone, and that price was to rebuild the phone to resell as a refurb?!
They don't send the batteries in with broken phones for warranty. So here is what must have happened:
Battery was shot.
New phone wouldn't boot with old battery
Old phone wouldn't boot with old battery
New phone does boot (and is working fine btw) with new battery(well rather used but different battery because they don't give new batteries with replacement phones.. F*ked up I know..)
Old phone WAS booting with new battery, however since I wiped it, it was building dalvik cache so it looked like it wasnt booting!
I am now disputing the claim because the fault would lie with the store clerk who warrantied the phone and not me. It was his decision not mine.
So bottom line, if your phone is having these same issues, go get a friend's hero, use the battery to see if it works, and if so then that's the issue.
WoW! I can see a charge of a replacement done through a phone call. But the tech made that call not you. I sent one back through a phone call that I had dropped, phone worked but I told them it wouldnt connect to internet. Before I sent it back I downloaded a TON of apps to the point it wouldnt run very well due to memory being full, I am lucky they didnt charge me!
How long before they charged you, its been almost 2 months and no charge for me, yet. lol
btw - the old battery might be 'fine' now as well...
i lost my phone for a couple months, battery dead, put on charger, green light (charged), so tried to boot - nogo...
had replacement phone/battery, put this 'good' battery into old phone - it, eventually, DID boot (you kinda screwed cuz didnt know that no-os=no-boot)...
now, i WAS able to get the old-battery that supposedly was 'full' to start charging on new-phone - but it (battery) was nowhere near full...
eventually both batteries and both phones are now back-to-normal, but if battery dies - i think something gets reset in the phone-that-had-battery-death that wont get fixed immed...
hth, h.
btw - yes, your case is the sprint-techs-fault... but, to-be-fair, he could not have known that there was no-os on your phone... thus, your-fault for taking a not-warrantable (???) phone in for repair ? idk, gl...
hfelton said:
btw - the old battery might be 'fine' now as well...
i lost my phone for a couple months, battery dead, put on charger, green light (charged), so tried to boot - nogo...
had replacement phone/battery, put this 'good' battery into old phone - it, eventually, DID boot (you kinda screwed cuz didnt know that no-os=no-boot)...
now, i WAS able to get the old-battery that supposedly was 'full' to start charging on new-phone - but it (battery) was nowhere near full...
eventually both batteries and both phones are now back-to-normal, but if battery dies - i think something gets reset in the phone-that-had-battery-death that wont get fixed immed...
hth, h.
btw - yes, your case is the sprint-techs-fault... but, to-be-fair, he could not have known that there was no-os on your phone... thus, your-fault for taking a not-warrantable (???) phone in for repair ? idk, gl...
Click to expand...
Click to collapse
Interesting... In many ways.
Actually I take back the comment on the in store tech. He actually did his part, and was very nice about it. We both felt it was the phone and the battery. It was just one of those mishaps where it looked like a duck, walked like a duck but was actually a goose.
And there was an os on the phone, not rooted and the HERCIMG.zip I flashed from hboot was the carrier's RUU not a custom rom btw. Therefore making it fully warrantable ry.. heh.
Sheesh this is crazy, I've had 4 herocs none of mine ever had problems but I called and made some random junk up to get new ones cause I'm picky about little scratches and etc lol I know its bad but hey I pay for insurance and my monthly bill is 150 so they can kiss my a$$ . Every time I would fine a scratch that bothered me I would just send it back and say something random, they didn't care and just sent one out 4 different times. I never felt bad I've been with sprint for 4 years never late on my bill and their customer service always treats me like crap or maybe my luck is bad. But my point is nothing was ever wrong with my phones and they never charged me.
Sent from my HERO200 using Tapatalk
dirkyd3rk said:
Sheesh this is crazy, I've had 4 herocs none of mine ever had problems but I called and made some random junk up to get new ones cause I'm picky about little scratches and etc lol I know its bad but hey I pay for insurance and my monthly bill is 150 so they can kiss my a$$ . Every time I would fine a scratch that bothered me I would just send it back and say something random, they didn't care and just sent one out 4 different times. I never felt bad I've been with sprint for 4 years never late on my bill and their customer service always treats me like crap or maybe my luck is bad. But my point is nothing was ever wrong with my phones and they never charged me.
Sent from my HERO200 using Tapatalk
Click to expand...
Click to collapse
Lol! Well, I guess it's just which way you look at it. I wish I still had my old hero cause I knew exactly every blemish on it (which had VERY few btw) so if I ever had to identify it I could do so easily.
Also, I don't like doing returns unless I have to. But at the same time, I don't pay extra on phone insurance, and your bill is $150/mo?! Damn! What plan do you have? I pay $120 for unlimited EVERYTHING for two phones per month, and the only thing I don't have is mms ($10 extra, but I don't do mms anyways so I could care less).
If your in the south eastern region of the U.S. you should consider checking out Cellular South man, cause no one can beat their plans, and even though you have to sign 2yr contract (they do not have 1yr contracts) you way less in the longrun, and their service is actually quite good (well... depending) but not as bad as what I have heard about sprint at least.
i cant fix it for the life of me.
ive tried the viper rom, midNIGHT rom, and ive tried a few others.
ive even flashed the data service governor remover by itself to no avail.
any help?
i wouldnt mind if we had 4g in detroit but we dont
Froyo source came out
Wait a few hours everything is gonna be perfect almost
Maybe
Try the roms that are gonna be runnig on the official froyo release
Sent from my SPH-D700 using XDA App
ksmullins88 said:
i cant fix it for the life of me.
ive tried the viper rom, midNIGHT rom, and ive tried a few others.
ive even flashed the data service governor remover by itself to no avail.
any help?
i wouldnt mind if we had 4g in detroit but we dont
Click to expand...
Click to collapse
Look at my post #21 here, http://forum.xda-developers.com/showthread.php?t=953425&page=3 and click the picture. That's how sucky my 3G is.
I am going to try the official release, and if that doesn't fix it, it's time for a new phone. I'm hoping it is the phone cause I hate to leave Sprint cause I have a great plan. Keeping my fingers crossed that I DONT have to go through all of this.
Could be just a bad Epic. Who knows.
I dont think any ROM will fix it unless it's an official ROM. I have Bonsai, and it is still crap. Was crap before as well.
1) Did she take out her retainer?? (now I wanna listen to dead kennedys... )
2) mustang guy, your data is seriously low, I would go to a sprint store and get them to side by side with you, I bet you just need a new phone... and tell em your business will crumble if you have to wait 3-5 days for a replacement, they may give you a new one. Couldnt hurt to try.
3)OP, you were born in 1988?? I hope thats not what I think it means... and same goes for you, flash to DI18 if youre not there yet, go make em prove its normal... if you have TEP that is... its what its there for.
ungovernable1977 said:
1) Did she take out her retainer?? (now I wanna listen to dead kennedys... )
2) mustang guy, your data is seriously low, I would go to a sprint store and get them to side by side with you, I bet you just need a new phone... and tell em your business will crumble if you have to wait 3-5 days for a replacement, they may give you a new one. Couldnt hurt to try.
3)OP, you were born in 1988?? I hope thats not what I think it means... and same goes for you, flash to DI18 if youre not there yet, go make em prove its normal... if you have TEP that is... its what its there for.
Click to expand...
Click to collapse
That was my next option. I really need a side by side comparison. I dont have any experience with Sprint giving anyone new phones, but I got mine at Best Buy in September. Actually about 5 months ago to the day. I didn't get the insurance on it and obviously 30 days is up. However (dont have the box in front of me) there should be a warranty on the phone in general.
I think though before I go in, i'll need to flash it totally stock with the new release next week. Then if the problem persists, i'll go in. I assume there is no way in hell they'll swap my phone with DK28 and Bonsai on top right this moment.
Take your phone to the store I had the same problem and they gave me a new phone
inimitableac said:
Take your phone to the store I had the same problem and they gave me a new phone
Click to expand...
Click to collapse
Did you have a ROM installed? I assume Sprint will look at this before swapping a phone. And seeing how it was purchased at Best Buy would Sprint even swap it?
Definately flash to stock first, then do the factory reset in settings, tell em you thought it may fix it. Act dumb. Actually you may want to post a thread in Q&A about returns... see what the many sprint techs in this forum think. If you dont have TEP, the 7 dollar a month insurance/repair deal.... call *2 NOW and put it on, you wont be able to claim on it for a week or so, but once you have it, everything but replacing lost/stolen is free, lost stolen go thru the insurance side. But they will fix anything functionality wise. Right now, they MIGHT charge you 35 bux to fix, but fixing an epic can only go a couple ways... they dont fix em. they will pull your mobo out and put it in a new epic, like a brain transplant, or, if that is bad, replace the whole thing. Being this sounds like the latter, this would be more expensive... so yeah...get TEP if you dont have it... its really a smart investment on a 500 dollar phone. Plus, I hear they have more physical fails lately than they did at launch... but that may just be heresay. Good luck, and what was he 88 about?????
And ive read (all over XDA) the BBuy warranty is crap anyways, wait times like repairs on a 360.... let sprint do it for 7 bux a month.
Good thought on the TEP. Had no idea you could just add it at any time. With Best Buy warranty you have to add it with-in 30 days.
But i'll give the stock thing a try with the release next week, and if that doesn't work, i'll resort to the $7 TEP. There is no use in keeping a $500 phone that gets data like a old school modem back in the 90s. This is not what I paid for.
Scratch that. I found this on Sprints site... How to Enroll:
Customers are eligible for enrollment within 30 days of activation or upgrade of a device. Contact 1-800-584-3666 to have it added to your account.
Damn!
lame... sorry... Yeah I would try stock next week, then take it in, Sprint may take pity on you, just tell them you will ask SamsungJohn to help you if they cant hahaha! But seriously, if it comes down to it, ask him... never know. Sometimes I think BB does not emphasize the importance of TEP, in an effort to sell their own inferior service. They tell you they will fix ANYTHING... well so does sprint, plus its in Sprint's interest to keep you as a customer, as you could say oh well, ETF out and sign on with VZW...post something in the Q&A about it directed at sprint TECHS in the title... ive read some of em give really good advice... its like a secret password for the tech to hook you up. No, not really, but kind of... if you approach them right, they will usually try to help. Could also tell them youre a postal worker, and you really need to get back to work...?
You can add TEP anytime at a corporate store outside of your first 30-days, you just have to pay a one-time $35 inspection fee.
If you have a backup Sprint phone to use, you can always go thru Samsung warranty support for free (just have to mail your phone to them).
Its not you, its sprint's ****ty network.
BrianFX said:
You can add TEP anytime at a corporate store outside of your first 30-days, you just have to pay a one-time $35 inspection fee.
If you have a backup Sprint phone to use, you can always go thru Samsung warranty support for free (just have to mail your phone to them).
Click to expand...
Click to collapse
What do you mean by corporate store? Just a sprint brick and mortar store? And you are sure of this with the $35?
I have a Treo 700p I could use if it goes to Samsung.
Almost seems better to just send the phone off, cause I see no point in paying $35 just for them to go...Well, looks like there is no damage, yadda yadda, then send it off.
If it was replaced on the spot in a week or so after the TEP it would be fine. But if I have to SEND it off, I might as well go the other route and NOT pay the $35 and use the Treo for now.
quickstang said:
What do you mean by corporate store? Just a sprint brick and mortar store?
Click to expand...
Click to collapse
Corporate store meaning owned by Sprint Corp, not an affiliate Sprint store. Basically any Sprint store where they do warranty exchanges in-house.
And you are sure of this with the $35?
Click to expand...
Click to collapse
100% sure. $35 for a non-TEP fix/replacement. The store rep recommended the Samsung mail-in route if I didn't need a quick turnaround as you're more likely to get a new phone.
I have a few small bugs with my Epic (screen/slider wobbles, touchscreen response is horrible during a call, keyboard misses key-presses when typing). I can live with all 3, but will likely do a Samsung direct warranty exchange before my 12-months is up.
Ever go to flash a modem via odin because your too lazy to put it on your SD Card and flash that way and it TOTALLY SCREWS YOU.. Freezes and then on reboot give you the Phone ! Computer screen... Pissed..
Completely pissed off cause now i have to flipping odin to stock and the backups on my computer are from FEBRUARY!! that might as well be ten years ago..
Im gunna go smoke if some one knows a way to not have to go to stock to fix this lemme know..
Edit: maybe it was something else that caused the issue because now it wont even power on..
Edit 2: Just told em that Samsung kies did it and they are next day airing me a new Vibrant.. lol
u got a new phone because u didnt want to odin t0 2.1?
movieaddict said:
u got a new phone because u didnt want to odin t0 2.1?
Click to expand...
Click to collapse
LOL, no.. i got a new phone because it just stopped turning on.. First i had the Pone ! Computer screen but could still get to download mode.. turn the phone off came back and it wuldn't power on at all.. nothing.. crazy stuff though..
Lol maybe your battery died?
PJcastaldo said:
Edit 2: Just told em that Samsung kies did it and they are next day airing me a new Vibrant.. lol
Click to expand...
Click to collapse
This is exactly why the subsidized price point for new Smartphones jumped from 199 to 299 within just 1 yr.
You are adult enough to know that messing with your phone can brick it, you should be adult enough to take financial responsibility instead of abusing the warranty.
Actions like this lead to stricter warranty policies, horrible return/exchange policies, and like I already mentioned...increased price points.
RayG210 said:
Lol maybe your battery died?
Click to expand...
Click to collapse
probably rofllllll
stupid.
o **** i didn't charge phone -calls tmo. My phone's broken.-
SamsungVibrant said:
This is exactly why the subsidized price point for new Smartphones jumped from 199 to 299 within just 1 yr.
You are adult enough to know that messing with your phone can brick it, you should be adult enough to take financial responsibility instead of abusing the warranty.
Actions like this lead to stricter warranty policies, horrible return/exchange policies, and like I already mentioned...increased price points.
Click to expand...
Click to collapse
In all honesty I have insurance and thought i was just going to pay the deductible.. but i didn't want to tell them I killed it.. The rep just said.. Ok get ya a new one tomorrow..
xriderx66 said:
probably rofllllll
stupid.
o **** i didn't charge phone -calls tmo. My phone's broken.-
Click to expand...
Click to collapse
LOL Nah i tried to charge the battery and it didn't help.. But even then If it was plugged in the entire time to the USB would it really just die?
PJcastaldo said:
In all honesty I have insurance and thought i was just going to pay the deductible.. but i didn't want to tell them I killed it.. The rep just said.. Ok get ya a new one tomorrow..
LOL Nah i tried to charge the battery and it didn't help.. But even then If it was plugged in the entire time to the USB would it really just die?
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then that is a reasonable reason myfriend.
Enjoy your new vibrant. Hope it has the new GPS and crap in it loloo
xriderx66 said:
then that is a reasonable reason myfriend.
Enjoy your new vibrant. Hope it has the new GPS and crap in it loloo
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Thank you.
And FYI for those who don't know.. even if they find it "out of warranty" the replacement cost is only 90 bucks.. But who am i to deny a free replacement..
Because of so many phones being sent in bricked, not having the problems they stated, or just trying to push the exchanges to get a multiple/alternate exchange, T-mobile has changed the warranty exchange policy to include a $20 processing fee plus shipping with those that don't have an extended warranty/insurance. Those that kept insurance are fine with only paying $5 and it gets shipped express.
Wish I had a damn warranty.. My first vibrant I got off Craigslist it looked fine and all when I first checked it out in person. But when I got home and tried to charge it the damn usb port was dead. Gave up on trying to replace usb port, so found another on Craigslist with a broken screen for cheap, just swapped boards and now all is well. I probably could have saved money just upgrading my contract for one, but really wanted to wait for newer devices this year.
So i called t-mobile today for a warranty return on my phone, been meaning to for a while the slide out part was a little loose. the guy on the phone said i am sorry sir, but the MT3gS is no longer available... but we will send you a MyTouch 4g Slide...... The phone i was going to try to buy in the next few months. was going to have to work around and eat roman to buy the thing. so this is my good buy. i have learned alot for alot of people on this forum, i was even going to donate my old phone to someone when i got my new one, but since i will have to return this one to get it, i will not be able to do that.
be cool,
kat bastard
Sounds like it's gonna be an awesome upgrade for you man, good for you.
Out of curiousity is it from t-mobile or asurion? How much are you paying out of pocket?
katbastard said:
So i called t-mobile today for a warranty return on my phone, been meaning to for a while the slide out part was a little loose. the guy on the phone said i am sorry sir, but the MT3gS is no longer available... but we will send you a MyTouch 4g Slide...... The phone i was going to try to buy in the next few months. was going to have to work around and eat roman to buy the thing. so this is my good buy. i have learned alot for alot of people on this forum, i was even going to donate my old phone to someone when i got my new one, but since i will have to return this one to get it, i will not be able to do that.
be cool,
kat bastard
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Best of luck to you with your 4g Slide! I've been thinking about doing the same thing. my power button is getting recessed and making my nervous for future problems. Same question as the above post. Is T-Mobile replacing it or is it through asurion? Are they charging you anything (Shipping?)? Also; I've never had to warranty a phone before. Do they require you send it back prior to getting your new phone sent?
myTouch 4g Slide is the best!
its t-mobile, the upgrade is 100% free due to the warranty replacement. don't have to pay for shipping or anything. man replace your phone while you can! if you do it now you might get the same deal i did.
Hey man, thanks a lot! Called them and got the free upgrade replacement to a mt4gs since mine was under warranty
Thanks for the heads up!
So my phone randomly turns off, would I call technical support from tmo and ask for a replacement and I should be able to get the mt4gs?
Raiden8816 said:
So my phone randomly turns off, would I call technical support from tmo and ask for a replacement and I should be able to get the mt4gs?
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Do you pay the ~$5 for premium handset protection or whatever?
If so, then yes.. call and tell them it locks up and reboots constantly. They will run you through their script (have you done a factory reset, let's try it for a day without the sd card, are there apps that you downloaded that make it happen, etc). Don't lie, but I imagine you've already done these things while trying to get the random reboots to stop. Once you get them to qualify you for a replacement, they will give you a MT4GS as they are out of the MT3GS at the moment or something.
NOTE: There is no need to extend your contract to get the new phone.
They sent me what appeared to be a brand new MT4GS, but I am sending it back due to the "K" button on the keyboard not working.. Hoping the replacement is fixed all-around.
Good luck!
I just called them for my issue. I have light coming out from the sides of the screen in addition to the power button... they wanted me to pay $5 for processing and told me they would replace with a 3G slide... I wonder if the store will be able to warranty it. I'm going to try that tomorrow. Will post back how that goes.
called the store this morning and they can't do a swap. must be done through customer service... tried them again to get someone else... It seems they have more 3g slides. anyone have any hints?