Database Users

New Voicemail - but i have no new voicemail

Hey guys,
This is a problem that coincedently happend on my Trinity.
I have the Voicemail symbol appearing on my phone, and my mailla home screen says that I have a 1 New Voicemail message. But when i dial 123 (im on orange), i'm told I have no message, no saved messages, nothing.
If I power off the phong and then turn it back on, the first thing i hear is my sound aleart to notify me I have a new voicemail message.
Whats wrong with this. How can I reset this or stop this from happening.
Thanks,
WizzKidd

I have similar issue, except everytime I have a new voice mail message, the notification tells me that I have 8, but I actually have 1 voice mail only. This happen every time, even I already delete all my new & save voice mail.

Have you tried looking at your email inbox. open all account '+' and check for VOICEMAIL messages.
I have a VOICEMAIL folder listed under my email account.

Juggler258 said:
Have you tried looking at your email inbox. open all account '+' and check for VOICEMAIL messages.
I have a VOICEMAIL folder listed under my email account.
Click to expand...
Click to collapse
Voicemails inside my inbox?

I also have a new voicemail notification every time I soft reset, I can only get rid of it by doing a registry edit, and it still comes back after a soft reset, this is on a stock ROM, unbranded straight from HTC, even after a hard. I am using a Fido SIM card (Canada).
Any help would be appreciated.

Might be a problem with Orange as this only started today, yesterday was fine for me.
Regards

Cleared my issue by leaving a message on my voicemail, listening and then deleting it. Has cleared it now
Regards

GLOC said:
Cleared my issue by leaving a message on my voicemail, listening and then deleting it. Has cleared it now
Regards
Click to expand...
Click to collapse
Didn't work for me, I read somewhere that it may have to do with having voicemails on my account the first time I inserted the SIM card?

My partner has this on her Nokia that the phone shows a new voice mail even though there is nothing on the answer phone. We haven't looked into it yet but i bet its a problem at Orange that your sim is telling your phone there's a new voice mail available. I suggest you all ring orange and take it up with them, post back and let us know what you find out.

right people. easiest way to resovle this problem is to put your simcard in a different phone. turn the phone on. once the simcard is in the other phone leave a voicemail message. once your phone says new voicemail, listen to it and delete it. then pop ur simcard back in the HTC TOUCH HD. Problem Sorted....

hamyg84 said:
right people. easiest way to resovle this problem is to put your simcard in a different phone. turn the phone on. once the simcard is in the other phone leave a voicemail message. once your phone says new voicemail, listen to it and delete it. then pop ur simcard back in the HTC TOUCH HD. Problem Sorted....
Click to expand...
Click to collapse
Thank this solved the problem, I guess you should make sure to hear your voicemail new messages before flashing roms

HELP! Strange Text Messages When Voicemail Left

Hi, everytime someone leaves a voicemail a get a blank text message and the sender is - a an underscore followed by @ (eg [email protected]) then when I have listened to the message and deleted it I get another blank text message where the sender is a triangle followed by @
This is so annoying does anyone know how to switch this off ?

I used to get this on a 6.5 build 23016 version.
Not had any messages left on this official Leo rom yet so don't know if it happens.

Mine does this too, are you on Orange? Another phone of mine did this and I found a reg tweak to fix it, but I can't for the life of me remember what it was!!!???

Install SDKCerts first and then SMS Providers cab and should be good to go.
- CAN CONFIRM THIS DOESNT WORK - TRIED IT ON MY LEO STOCK ROM ORANGE UK. USED TO GET THE @ sms instead of voicemail notification, installed the sms providers cab and now I get no notification at all. I remember this happening to me on my M700 and can't for the life of me remember how I got it fixed.

Hang on a mo - just tried it myself and now getting no notification at all - not even the @

Only time I got this was when I had VVM from my blackberry bold, and went to a HTC phone...once I removed VVM(called ATT)I no longer had this issuse

chrisnash said:
Install SDKCerts first and then SMS Providers cab and should be good to go.
- CAN CONFIRM THIS DOESNT WORK - TRIED IT ON MY LEO STOCK ROM ORANGE UK. USED TO GET THE @ sms instead of voicemail notification, installed the sms providers cab and now I get no notification at all. I remember this happening to me on my M700 and can't for the life of me remember how I got it fixed.
Click to expand...
Click to collapse
Hi, I did try this the strange text messages stopped but it seemed to stop any text messages being received.

Same for me - hard reset coming up :-(

Yes- I can confirm that installing this or the Rabdo Orange Customisation cab totally kills any SMS receiving, though the system still thinks the message has been received as the sender gets a 'Delivered' report.
Needs a hard reset to fix

I'm getting this with an unlocked O2 HD2 using an Orange contract sim.
I have tried a hard reset and I still have the problem. I also have the voicemail icon permanently in my notifications even though I have deleted all my voicemails
Anybody got anymore suggestions or a possible fix?
Cheers.

Anybody able to help?
Cheers.

Answer phone issue
Hmm,
I get the same and am on Orange UK. A [email protected] is to tell the phone a new message is waiting, a _Triangle tells the phone either no messages OR minus 1 from the message count.
For the 1st week I had the spool stuck on the phone even when no messages where waiting, so I had to put the simm in another phone, left a message on it and then deleted it. Spool disappeared.
Moved the simm back to the HD2 and hey presto - spool still gone. But now it doesn't come on when I have a message, I just get a [email protected] message.
At least I know I have a VM waiting but its flipping annoying.
I presume the phone interprets these SMSes and is suppose to action them.
I'm SURE I've done a hard reset to no avail.
A HTC bug I fear. Worked OK on my Touch HD.
Anyone got a solution yet? Anyone talked to Orange? The guys I talked to were perplexed.
Grrrrrr

Hi,
To get rid of the spool, leave yourself a message and put the simm in another phone.
Delete the message. Switch the phone off and back on, (wait to boot) then back off again. Then put the simm back in the HD2.
I think you need to reboot the 2nd phone with the simm in after deletion to make sure its gone.
Worked for me.

Blank SMS from "Δ@" ?!?

I've recently received two blank texts, the author of which is simply "Δ@", following which I promptly restarted my blackstone.
this isnt the first time i've received such a text. A little concerned, since I
read that receiving a blank text from dodgy places means someone might be
trying to hack into your phone.
Has anyone ever received similar texts before? Any advice / help on the matter would be greatly appreciated.
Maaz

Yeah, I got it a while back, but if I'm not mistaken, it was the iPhone which was vulnerable to this SMS attack.

maaz_talha said:
I've recently received two blank texts, the author of which is simply "Δ@", following which I promptly restarted my blackstone.
this isnt the first time i've received such a text. A little concerned, since I
read that receiving a blank text from dodgy places means someone might be
trying to hack into your phone.
Has anyone ever received similar texts before? Any advice / help on the matter would be greatly appreciated.
Maaz
Click to expand...
Click to collapse
Have you checked your Voicemail, if I remember correctly, I had this and it is your Voicemail. I think the way the voicemail icon is activated on phones is via the SMS protocol, and your phone should not show you an SMS message like that, but intercept it and show you your voicemail icon.
If you have a voicemail, read and delete it and you will probably get another text message, which is similar, to instruct the phone to delete the voicemail icon, again you shouldn't see this normally.
I am sure there is a patch to sort this out, but I haven't had any problems like this for ages, so maybe update to a newer ROM and see if it goes away.
Jason

Thanks Jason
I'll look out for voicemail in the future i think i did have some at the time.
However, I keep getting told I have voicemail waiting to be read when I don't actually have any, so its a little difficult (and annoying) determining whether I actually have voicemail or not.
As for my ROM, im using NRGZ28's latest ROM released in late December :s
Maybe its an Orange thing?

maaz_talha said:
Maybe its an Orange thing?
Click to expand...
Click to collapse
If I recall I was on Orange in the UK at the time, so I am not sure if different networks use different ways of forcing the icon to appear, and your phone does not support it. I would of thought it was something to do with the software, so the ROM is likely to be the problem, but I dont know for sure...
As I moved network, I cannot give any definites on whether my ROM would work for you either... You have not indicated your country, maybe if you advise, another person may be able to give you some assistance against that particular ROM.
Jason

I am on orange UK
I have a HTC Tytn with 6.5 (23060)
The Tytn gets the SMS strange symbols when I get Voice message
My HTC HD phone on Orange has Miri 6.5 (21876) V13
Voice messge icon works OK on this
so I would think it maybe win 6.5.3 / Orange problem

You should try calling your phone and leaving a voice message. Orange have a strange issue that I've helped people on xda with before in that if you hang up to soon after deleting voicemail the voicemail icon doesn't disappear. It could be that your phone isn't translating the sms that's sent to display the voicemail icon properly and the sms keeps being sent to you cos Orange thinks you've still got one.
1. Call yourself and leave a voicemail
2. Call you voicemail from your phone and listen to the message
3. Delete the message (option 3 I think) but wait about 5 seconds before hanging up
If you then stop recieving the sms and you're no longer told you got voicemail then great.
4. Leave yourself another message and see if you get the proper icon or a strange text
If you get the strange text then you'll need to do some research into it. I used to get it when I had a Prophet on Orange so take a look in that forum as there was a fix for it.

HELP - new HD2 voicemail status icon stuck

Hi,
Hopefully one of you guys may be able to help.
I've just upgraded to a HD2 from my old Diamond. It seems ever since I've had this handset (3days now) there's a status icon always showing that I have a voicemail but when I check I have none and neither do I have any messages in the 'voicemail inbox'.
Tmobile have re-created the voicemail box which cured it for a few hours only for it to come back!!!
Tmobile are suggesting that my SIM card is too old and needs replacing. Before I go and do that has anybody here had a similar problem and maybe found a solution?
Cheers.

hiya,
did you get this sorted? im having the same issue

Voicemail stuck
It seems (I think) that if I leave myself a message and then go into voicemail, clear it but stay on the line until the voicemail icon disappears then its cleared but only till the next time I reset the phone and then its back! Best I've got so far...and haven't got the SIM replaced yet but I think that seems doubtful anyway!!
It seems it may be a 'feature' of the ROM I have (1.43) but I'm a little loathed to update the ROM as its tied to Tmobile. What ROM are you?
Cheers,
John

I have exactly the same issue with an Unlocked Toshiba TG01 (originally on Orange) running Windows Mobile 6.5, on T-Mobile UK.
It's rather annoying

Give your service provider ( t-mobile, orange, o2 ect) a call and there can reset your voice mail box.
There will leave you a message and then you hear it and delete it and restart the device and the icon disappears
Hope that works

I have this problem now - I had a voicemail from my old provider and didn't pick it up.
Now got a new provider and the voicemail icon is stuck. I can't get a reset though as my current provider doesn't even offer voicemail!!
Any ideas?

Same Issue
I've got an AT&T HTC Pure and I use YouMail.com.
I have no saved messages, no current messages. I've tried adding a message and deleting it and stil the phone says I have 1 new voicemail.
I have even hard-reset the device and no change. Oh, yeah, I also tried changing the voicemail info. back top AT&T. Still says 1.
Very frustrating.

I have a different problem.
Whenever I get a voicemail I cannot access it by calling my number.
Help please.

Hello
Who is you network service provider
THanks

Try this:
For the longest time my HTC Touch Pro has told me I've got a voicemail, but it's wrong. I don't. It somehow got out of sync. The phone has a way to reset the voicemail indicator, but it's buried pretty well. How to reset the voicemail indicator of your Windows Mobile 6.1 device:
1. Hit the "Phone" button like you would to place a call.
2. Instead of dialing the number, tap "Menu".
3. Tap "Options".
4. Navigate to the "Services" tab.
5. Choose "Voicemail" from the list box.
6. Click "Get Settings..."
7. Hit the "Clear" button.
8. Press "ok" to close the window.
Your main screen should reflect this action immediately, and should not indicate that you have a voicemail!
Click to expand...
Click to collapse
or
Hello,
Thank you for the instructions, however, my HTC 8925/WM6.1 does not seem to have any sort of "Clear" button, it just shows two textboxes, one with the SMSC number and the other with my VMB number.. The only options are to change/clear those text fields or click the "OK" box..
If anyone else has had the same issue, here are some workarounds:
Registry:
HKLM\Software\OEM\PhoneSetting\HiddenDeleteVM = 0
(DWORD, enables the "clear" button if it's not visible)
You can also go in and manually set the count:
HKCU\System\State\Messages\vmail\Line1\Unread\Count = 0
(DWORD, set it to 0 to clear the VM indicator once and for all)
Hope this helps!
^_^
-A-
Click to expand...
Click to collapse

DrQuincy said:
Try this:
or
Click to expand...
Click to collapse
doesnt work !!

I had this same problem for a long time. I solved it by taking my SIM card out of my HD2 and putting it in another TMOUS phone. I found that I evidently had stored a voicemail on my SIM card, so I erased it. I had also been getting the infamous "129" text message that popped up on an almost daily basis. So, while I had my SIM card in the non-HD2 phone, I also looked for text messages, found one, and erased it. I then called TMOUS customer service, and they took me through a procedure they have for eliminating the "phantom" new voicemail messages. After my procedure and their procedure, problem solved! I no longer get New Voicemail prompts when none in fact exist, and I no longer get the "129" text messages.

Asquared said:
I had this same problem for a long time. I solved it by taking my SIM card out of my HD2 and putting it in another TMOUS phone. I found that I evidently had stored a voicemail on my SIM card, so I erased it. I had also been getting the infamous "129" text message that popped up on an almost daily basis. So, while I had my SIM card in the non-HD2 phone, I also looked for text messages, found one, and erased it. I then called TMOUS customer service, and they took me through a procedure they have for eliminating the "phantom" new voicemail messages. After my procedure and their procedure, problem solved! I no longer get New Voicemail prompts when none in fact exist, and I no longer get the "129" text messages.
Click to expand...
Click to collapse
i dont think voicemail are stored on sim cards !! are they ???

backlashsid said:
i dont think voicemail are stored on sim cards !! are they ???
Click to expand...
Click to collapse
I didn't think so either, but I gave it a try. I think the problem for me MAY have originated from my initial use of Visual Voicemail. I had no problem with either the "phantom" New Voicemail alert or the 129 text message when I initially started using my HD2. These problems arose for me after activating Visual Voicemail. Maybe it's that application which initially stored the vmail on the SIM (leading to a continuing New Voicemail alert when I thought I'd erased or saved all incoming voicemails), and the text message was the (Visual Voicemail) system's way of trying to let me know that I still had a voicemail message on the SIM??? Whatever may be the case, the method that I described in my post has worked fine for me. No more new vmail alerts when none in fact exist, and no more 129 text messages

TMO US: Haunting empty SMS message from number 129

Hi!
I noticed a weird thing on my HD2.
There is an empty SMS message from 129 number that shows up in the inbox. After deleting it, it keeps coming back after a relatively short period of time. I DO NOT get any notifications about new SMS messages, so it's likely that this is some sort of phantom message.
I have disabled HTC messaging app and disabled the HTC messaging service (so that new SMS notifications contain "Save as read" and "Dismiss" options) and installed "SMS patch" application (from one of the other threads here) so fix the SMS counter.
Anyone has same issue?

The mothership is coming for you....
Honestly though dont have a clue

Yeah, I get that too. I even replied to the text but, never got a response.

yup, ,mine to... can't delete it without it coming right back. Really strange

lol i thought it was only me

It has to do with visual voicemail.
I enabled it and began getting these. I then disabled them and I don't get them anymore

I noticed it a couple of times, but I've deleted it and it hasn't come back.
My visual voicemail is enabled and is working.

Looks like the mystery is solved. Thanks skylinepigeon.
I removed Visual Voicemail service from my T-Mobile account (as I don't really use it anyways), and this phantom message is not coming back anymore.

I got these everyday, when turn on the phone after it's fully charged. I been getting these before I got have Visual Voicemail service on my account.

Sorry to say it's not Visual Voicemail, i just switched over to the HD2 from a Mytouch didnt have VV on mytouch but I did get a 129 message also. I delated the google sync calander on my laptop thinking that was it and I have not gotten a 129 message yet

FenderGuy said:
Sorry to say it's not Visual Voicemail, i just switched over to the HD2 from a Mytouch didnt have VV on mytouch but I did get a 129 message also. I delated the google sync calander on my laptop thinking that was it and I have not gotten a 129 message yet
Click to expand...
Click to collapse
Have you tried calling TMobile and asking thm to remove VVM from your account? Just because your previous phone didn't have VVM doesn't mean a SMS wasn't being sent out.
Also check http://forums.t-mobile.com/t5/T-Mobile-Touch-Pro2/message-from-129/td-p/171226 for some possible solutions.

I get this even after ditching VVM. It has to do with voicemail though. It only shows up for me if someone leaves me a voicemail or if I have any saved. What I do to get rid of it is open it up, transfer it from the sim to the phone, then delete it. And delete the voicemail(s), of course. I've called T-Mo numerous times about this too, they're aware of it & they claim they're working on it. Which I believe, because I used to not be able to delete it at all & now I can.

Me too!
vponomarev said:
Hi!
I noticed a weird thing on my HD2.
There is an empty SMS message from 129 number that shows up in the inbox. After deleting it, it keeps coming back after a relatively short period of time. I DO NOT get any notifications about new SMS messages, so it's likely that this is some sort of phantom message.
I have disabled HTC messaging app and disabled the HTC messaging service (so that new SMS notifications contain "Save as read" and "Dismiss" options) and installed "SMS patch" application (from one of the other threads here) so fix the SMS counter.
Anyone has same issue?
Click to expand...
Click to collapse
I signed up for Micorsoft MyPhone syncronization, I wonder if it has something to do with syncing up the phone?

I'm getting these empty SMS from 129 every time my phone (Verizon LG G2 VS980) boots up. Does anyone know how to make it stop? I noticed that when I delete voice mails, I get these empty SMS from 129 as well. So I am convinced that they have something to do with voicemail. It seems that T-Mobile think that my phone needs these SMS but my phone does not and ended up showing these SMS to me. This only happens when I am running a custom ROM.