Database Users

reboot loop

sometimes when i soft reset my mogul it goes into a sort of reboot loop, it will reset before loading the today screen
i have an app that lets me boot into a "safe mode" with all today plugins, autorun items and nonessential services disabled, however this too reboots (it resets before even loading the today screen, it resets at the wm6 splash screen)
any ideas? i suspect its some app i have installed, just seems weird that it would happen before anything else loads

When this happens, simply remove the SD card and the loop will stop.
Also, it seems that this has stopped if you have the most current ROM.

heh, i never even thought about pulling the SD card *kicks self*
ive been hesitent to get the latest rom because i dont want to reinstall all my apps and tweaks again, especially when i know ill have to do it for rev.A anyway, lol
thanks for the help, nice to see another chicagoan here (im in the south subs)

Did you recently install the HTC audio manager and/or the HTC Home?

Those programs aren't really the cause...there have been reports of users who don't have them installed that had the reboot loop anyways. I have actually had the reboot loop after a hard reset with no installed programs and reg tweaks...

ScottC said:
Did you recently install the HTC audio manager and/or the HTC Home?
Click to expand...
Click to collapse
no and no
havent had the problem again yet, so i havent been able to try the SD thing, but it makes sense since its happenening before autorun apps and services load

jamesus said:
Those programs aren't really the cause...
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Click to collapse
I didn't say they were the cause, I was just trying to run past some programs that are known to cause these symptoms.
To flatout say that they are not the cause is just wrong. There is a combination of HTC home and the Audio manager that'll force the unit into a reboot loop you can't get out of.

So no one has found a cause for this? How would this even be feasible if you have startup programs installed on the SD card? I also wanted to put all mail downloads and attachments on the SD, but if I have to pull it out, WM6 creates a Storage Card folder and my actual SD becomes Storage Card 2. It's a pain to have to delete and rename and such especially considering how often the device has to be reset...

Althought the cause is not exactly known, it has been speculated to be a ROM issue. Since flashing to the latest ROM, I have not one reboot loop, and this has been for a few months now.

Those experiencing this, what ROM version do you have?

sbddude said:
Those experiencing this, what ROM version do you have?
Click to expand...
Click to collapse
This was present in the 2.08 ROM and was fixed with the 2.09 ROM.

I installed the latest DCD rom no programs installed and it just keeps on looping sometimes it stops for a hr or two and than starts looping again

I tried re-installing the original sprint rom but the same thing keeps on hapening

Are you running Spb Pocket Plus? There are known issues by the developers regarding memory, battery, power meters in the Pocket Plus Today Plugin. For more info, go to Spb Club:
http://www.spbclub.com/forum/index.php

I tried everything, I put back the original Sprint rom didn't help. I went back to sprint they tried, coudlln't fix it, I got a new Phone out of the box.
They still have radio 1.32 and Rom 2.09 the blutooth works excellent on this.

I've had to return 2 phones in the last 2 months. My first phone would just freeze up for no reason. I could use the phone for a couple of hours then it freezed. Well the couple of hours soon became a few minutes than only for about a minute. If I took the battery out for awhile then I could turn it on again for a few minutes. It was as if the battery or cpu was getting hot and then freezing up.
The next phone worked good for 2 days and then all of a sudden it just died at the sprint logo. It boots up and shows the rom version with the sprint logo than the rom text disappears and its stuck at the sprint logo. It won't boot any further. It will stay on the sprint logo and the backlight will even go off after a few minutes. Strange... I am about to take this phone back tomorrow.
So far I've had nothing but bad experience with the durability of these phones. Once I get it set up properly it dies... :-(

i got a mogul aswell, nvr happened to me sorry can't help..

I just installed DCD2.3.2-Telus (several times) along with Titan_Radio_3.27.0. At first it worked wonderfully. The second I install anything to do with the GPS though, the system goes into a reboot loop. Actually it even started doing it last night without installing any navigation software.
- Google Maps
- TomTom 6
- Live Search
^^ Those are the 3 I've tried so far and all three have lead into reboot loops. I just flash the ROM again and everything is okay (for a while).
I've also tried running dcd_titan_2.1.0_telus and got the same problem once I installed one of the above Apps.
Does WM6 create dump files like in Windows so I can figure out what the hell is causing this? I want my GPS to work!!!!
After the reboot loops start, I tried removing the SD card as mentionned but it did nothing. Keep in mind I installed the programs to my internal memory.
Update: After flashing the ROM again to 2.3.2, the second I insert my SD card that also triggers the reboot loop.
Update #2: With the stock Rom, it seems to be working fine again. I think it's a problem with the GPS chip itself?

After spending the last few days trying to figure this out, I said the heck with it and contacted HTC to see what they have to say. Will post their reply once I get it. Hopefully there is a fix, because I hate this!! Now, I can't set my Spb Backup to run on auto, otherwise I wake up to the splash screen again....and again.....and again! I get so angry as I wait anxiuosly to see the result, today screen or verizon, and then *buzz*, I'm going crazy!

I had the same problem as you with my XV-6800 using the stock ROM and it always would go into reboot mode unless I ejected the sd card first. I could only put the card back in after it booted up. I also removed two programs from the device's main memory (Microsoft Voice Command 1.6 and a task switcher).
I'm currently running SPB mobile shell and SPB Pocket Plus (for the task manager) and it's working fine now.
The only thing I can suggest is to remove one program at a time and reboot to see if maybe there is software conflict

touch diamond automatically resets itself?

So after installing Ultimate launcher, I tried to add the htc home plug in, which apparently you aren't supposed to do, and it send my diamond into a stage of continuous soft resets. Device would reset, get to the windows mobile 6.1 screen and then reset again over and over. So i hard reset, and everything was ok again. Then, I tried to install the htc start icon, which was working on my phone before, and it sent my phone into another cycle of resets! any idea why this is happening?

Funny you should say that, I bought another one because mine did that too, but it would HARD RESET after I started in install apps after I flashed a new ROM. It cant be the rom, so not sure what caused it. I left the battery out overnight, then flashed HARD SPL again (it was a different one), radio, and then a new rom, no probs as of yet.

yeah it's really wierd, I Had the htc start icon (same file) in internal storage working on my phone before this happened, and now when I try and reinstall it, this cycle happens. seems wierd after a full reset

Yeah I would install HD Manila and it would happen right away, but after I letit sit without the battery it hasnt done it, I read somewhere it has something to do with Volitile

not sure exactly what that means, but so far the htc icon was the only cab file that made my phone do this again, all the others installed fine. very wierd, it's like the file became corrupt even though it was perfectly fine a couple days ago

HD2 not loading up???

Hi, my hd2 started going a bit funny today, running very slow, so turned it off and on again, solved the problem for a while, but then did it again later. I thought it might be the system memory being low, but looked and it had about 40mb free. I tried turning it on and of again, this time when it started up the program that loads the 1st time you turn it on started, after getting thru that, it couldn't load up htc sence, it was running really slow and came up with system memory critically low warning, I loaded up file manager, and it was showing all the folders "my docs, program files, ect" had doubled or duplicated themselves? Maybe windows had reinstalled them? anyway turned the phone off to see if it was just a glytch, now it wont load up at all! gets to the white "htc" screen and shows the usual rom info at the bottom but goes no further? I dont know what to do
Thanks for any help

Hi. I had the same problem the other night. wasnt doing anything special on the phone. I soft reseted the phone it did exactly the same as yours. Just got stuck at the bootscreen. Had to do the old trick..............hard reset!!

Happened to me twice, and twice hard reset. It happened again this morning when I uninstalled Cookie's Home Tab 1.7 to install 1.71. After the uninstall, it didn't load Sense. It still works with all other functions, so I downloaded and installed 1.71, soft reset, and home screen is back.
Maybe worth a try...? Good luck!

Thanks guys, I ended up having to do a hard reset, stupid phone
Wouldnt be so bad but I had't backed up my contacts,

[Q] Sense big Problem and SD Card

I got the following very weird problem..
when i yesterday went out of a club i noticed that my phone was off even if my battery was abt 60 percent..(running android) well i wanted to turn it on agian - nothing.. battery in / out , on again...
but the little problem was that in Winmob Sense couldnt get activated anymore (homesettings etc.) it starts loading sense but the screen stays blanc... a soft reset didnt solve the problem, even 10 didnt..
when i then booted android again .. the boot took about 15 minutes EVERY time.. instead of the usual 1 minute..
i formatted SD card now.. still all the same...
what should i do?? Please help!!!!
is a hardreset the only thing that could help? and if... do i have to b aware of anything? i mean i changed my radio etc.? does is affect the hardreset?

Try rebooting your phone without the sd card in it, and if Sense doesn't load up after a couple minutes, but still says 'Launching HTC Sense' up top of the screen, try pressing your start button, and then exiting your start menu by pressing the 'X' button at the top right of your screen. I have installed apps/done modifications to Sense that caused Sense to behave like that before, and sometimes this helps. If that still doesn't help Sense to load, you may have to do a hard reset, but I seriously doubt it had anything to do with running Android.

whether i do a HR or installing a new rom makes no difference right?
well the thing is.. i didnt install any apps in the last few month u know..?
what the hack is that...

[Q] Nexus S 1st day and its froze, cant unlock

Hi guys, having a problem with the nexus s that i have just got today.
Installed an app for getting wallpapers, something like FLickir HD wallpapers or something.
Set a wall paper, then browsed on through others.
Phone soft rebooted, and now the screen and bottom buttons are totally unresponsive. No idea why, and no matter how many times i battery pull etc i cant get it sorted.
Any help would be a great help.

Can you get into recovery mode?
Pull battery. Wait 30 seconds. Put battery back in.
Press and hold volume up button, then press hold power on button.
Phone should enter Fastboot mode.
Use volume keys to highlight the recovery option.
Use power button to select it.
Once the phone starts to reboot you'll quickly see a little box pouring an arrow into an android figure, hold the power button, then press hold the volume up key. Timing (on my phone) is important, you need to be holding the power key first, then get the volume up key while the box and arrow are still there.
If you get to the Android and triangle, you might still be able to do the two buttons to get into recovery, but it doesn't work on my phone; some reports on various blogs say it does, though.
Once in Recovery, you should be able to pick the option to factory wipe/reset the phone. This will wipe the ROM space and reset the phone, but it won't touch the sdcard stuff. You'll have to set up the phone again, but that's not too difficult.

Just trying it now. Didnt realise about the 2nd stage of the power button and volume up. Just rebooting now after the reset.
Seems to have worked with the phone setup.
Will all my apps be gone?

kiteboarderni said:
Just trying it now. Didnt realise about the 2nd stage of the power button and volume up. Just rebooting now after the reset.
Seems to have worked with the phone setup.
Will all my apps be gone?
Click to expand...
Click to collapse
Yes, all apps from the Market will be gone.
So will your wifi settings, user accounts, EVERYTHING, except the sdcard contents.
You're basically putting the non-sdcard part of the phone back into the same state it was in when you took the phone new out of the box.
I'd recommend appbrain.com for your phone to have an easy way to reinstall apps if something like this has to be done in the future.

distortedloop said:
Yes, all apps from the Market will be gone.
So will your wifi settings, user accounts, EVERYTHING, except the sdcard contents.
You're basically putting the non-sdcard part of the phone back into the same state it was in when you took the phone new out of the box.
I'd recommend appbrain.com for your phone to have an easy way to reinstall apps if something like this has to be done in the future.
Click to expand...
Click to collapse
last i remembered Backup is on by default meaning all his apps will be re downloaded automagically and the WiFi settings will also be synced

slowz3r said:
last i remembered Backup is on by default meaning all his apps will be re downloaded automagically and the WiFi settings will also be synced
Click to expand...
Click to collapse
Ah, so much the better! It should just sync up after logging in with his account.
I thought I had to acknowledge I want that feature when I first set up the phone.
Either way, Appbrain still a neat combo of website discovery and phone installation, I find it very useful.

Ive been using app brain and the apps are being re installd.
However some of them that are in my list on the webpage, are not showing up in the app on my device. Any ideas why?

kiteboarderni said:
Ive been using app brain and the apps are being re installd.
However some of them that are in my list on the webpage, are not showing up in the app on my device. Any ideas why?
Click to expand...
Click to collapse
No, not sure, but if they're on your webpage, just click onto their links for the full app description page, then and cancel install if it's there as an option, and then install again.

this happend to me with two phones
Last night after my phone froze after downloading a wallpaper, after an initial pull of the battery the phone booted but the screen was unresponsive to touch, after I tried a hard reboot, with no success, I took it to best buy today and got a replacement. (Phone 1)
I Did system updated asked by the OS after i turned the phone on. (Downloaded update via wifi, and no sym card was in the phone) After Boot it was unresponsive to touch just like the last one. (Phone 2)
I went to Best Buy again and got a 3rd Nexus S. Have not done the system update and the phone is working well....for now
Any thoughts??????