Hey,
I have had my Evo for a week or so now, and LOVE IT. For some reason it all the sudden has quit syncing my Gmail Emails. If I manually open my Gmail account, and click Refresh under Menu, it will download the new emails. Other than this, its not syncing them.
I have double checked under the Sync Settings in the Settings area, and they are all set to sync.
What have I done, or not done to make this happen?
Thanks,
Bryan
bry21317 said:
Hey,
I have had my Evo for a week or so now, and LOVE IT. For some reason it all the sudden has quit syncing my Gmail Emails. If I manually open my Gmail account, and click Refresh under Menu, it will download the new emails. Other than this, its not syncing them.
I have double checked under the Sync Settings in the Settings area, and they are all set to sync.
What have I done, or not done to make this happen?
Thanks,
Bryan
Click to expand...
Click to collapse
Mine started doing the same thing today. Have you rooted/flashed a new Rom? I am rooted and running Fresh .3.
Stock rom, but I have run Unrevoked Root program. Thats all I have other than the stock rom, and a ton of programs.
Bryan
I noticed this today as well. I thought it was just me! It seems to happen regardless of whether I'm on 3G or Wi-Fi. I'm running stock 2.1; no root. It worked perfectly from day one, and I only noticed it today. For some reason, I don't think the phone is syncing with the Google... or GMail isn't pushing it out to the Evo.
Yeah, same here. Tried playing with various settings - was syncing this morning, then quit around 10:30-ish. I'm assuming it's something on the backend and not a problem with the phones.
Yea, I am thinking the same thing, something with the Gmail Servers, if I am not the only one having the problem.
Figured it might have been something that I had installed, but I guess not.
Maybe a google techy will figure it out for us.
Bryan
ortizdupri said:
Yeah, same here. Tried playing with various settings - was syncing this morning, then quit around 10:30-ish. I'm assuming it's something on the backend and not a problem with the phones.
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Click to collapse
yep, same here. not worried about it, it'll be back
I'm glad we got this thread started. I was beginning to think I was going crazy, or my phone was at least. The last thing we need is another "problem" occurring with our phones.
Is it ok that knowing you all have the same problem makes me feel better? haha
I also noticed that my Google Account (Menu>Settings>Accounts & Sync>Google) hasn't updated in a few hours since giving it time to "work itself out." I know that if I update it manually, it'll push the Gmail through, but I don't understand why the Google sync would just stop updating on its own.
Just giving an update.
Didn't seem to get Gmail to sync today. I don't know whether this problem is isolated to a select few of us but I wanted to fix this and just resorted to resetting Gmail. I followed the instructions here, and it's been working as it should for the past few hours... I hope it lasts...
Directions: (Edit, I'm unable to post links so here are the instructions)...
Troubleshooting: Problems with sync
On Android devices, the Gmail application is automatically synced with the Gmail server, and vice versa. If you experience problems with syncing, try clearing your device's Gmail application data and doing a fresh sync with the server.
Just follow these steps:
1. Press your device's < Home > button, then press < Menu >.
2. Select Settings.
3. Select Applications, then Manage applications.
4. Select Gmail Storage.
Note: If you don't see 'Gmail Storage,' press < Menu > again, then select Filter > All.
5. Select Clear data. Answer OK when prompted.
6. Return to the list of applications by pressing the < Back > button on your device.
7. Select Gmail and then select Clear data. Answer OK when prompted.
To restart your device, press and hold the < Power > or < End call > button, then select Power off. Press the < Power > or < End call > button to power on.
Your device will re-sync with the server after restarting (this may take several minutes).
If the above steps don't resolve the issue, check to see if you have any account notifications on your device.
Press your device's < Home > button, then press < Menu >. Select Notifications. If you have any system notifications about a sign-in or password error, you should make sure your account information is correct in order for Gmail to sync.
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I did the same thing and mine started working fine last night also.
Still working today.
Bryan
Had the same problem. I had two Gmail accounts syncing. I tried the fix above but it did not work. I removed the 2nd Gmail and did it again and then it worked. Not sure why. Wanted to post this if anyone had the problem that was not being fixed to try deleting multiple Gmail accounts.
Google Not Pushing to HTC EVO
Hey guys,
I wanted to state the fact that I am having the same problems and thought that I would get it out there.
I originally had 11 email accounts syncing with my device, and all were flawlessly pushing the mail to me as it came thought Google's servers. I have noticed that over the past few days that I have had to do this syncing manually by going into the app and pressing refresh.
I am deleting all my email accounts except the main two and forwarding all the others to the main email account.
Here is the kicker... I also have Google Voice and it has stopped syncing the text messages to me as well. I just now received a text from my sister that she sent yesterday. (Just arrived as I am typing this and it is timestamped for yesterday.)
I am testing this out to see if deleting 9 email accounts, deleting the Gmail storage through the application settings menu, and rebooting my device will help.
I do also want to add: I am utilizing the Task Killer application. I have enabled in the settings the option of viewing all of the background tasks. I have ignored everything that says Google on it, Gmail, or has the words sync in it. (Before it was killing all the apps and background tasks things.) I am on the Stock 2.1 rom and I am not rooted with my HTC EVO.
I am going to see if this works - and if it doesn't you will hear back from me.
Good luck to the rest of you guys out there experiencing the same problems with your Sprint EVO. (I still love the device and hope this is a minor bug...)
Update: Right now everything is working correctly... We will see tomorrow. Good luck guys and gals.
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Sent via the XDA Tapatalk App
i started having gmail sync issues this morning. around the same time i turned off calendar sync to see how much it improved battery life.
although the box is still checked to sync, i've had to manually sync gmail all day.
i guess the next step is to re-enable calendar sync and see if that fixes it.
I've had problems with gmail auto syncing as well. This is what I've found gets things back in order..
clearing data for the gmail apps, I also clear data for the other google apps just to be safe.
Then I go into gmail and set settings>labels>inbox to "sync all"
I also learned that shutting down gtalk also breaks gmail auto sync, not signing out, stopping the app. I had sartup auditor set to prevent gtalk from starting on boot, when I let it start up on boot my gmail sync's just fine.
zhensley said:
Mine started doing the same thing today. Have you rooted/flashed a new Rom? I am rooted and running Fresh .3.
Click to expand...
Click to collapse
You are not alone. I have a friend with a BlackBerry storm from ATT which stopped syncing about the same time. It could be a problem at their end.
Still syncing today!
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Sent via the XDA Tapatalk App
Mine stopped syncing yesterday around 2p mountain time, reset the phone, pulled the battery several times nothing helped. Set up a new gmail acct through the phone, that worked fine, but my original just would not sync. So I pull the battery, and pulled the sd card. Then I put it all back together and it started working. I dont know if it was coincidence or not. But yall might want to try pulling the SD card before going through a reset.
I just got my Galaxy Vibrant S (GT-i9000m). I noticed when I create events on Google Calendar on the web, it gets push down onto my phone. However, when I delete that same event on my phone (via the Calendar app), it does not get push up onto the Google Calendar.
Does any of you guys encountered such problems ?
My phone is running stocked ROM from Bell.
Anyone with such issues ?
Yup
That+.
Not only can I go from phone to Google but I have TONS of stuff in my Google calendars yet my phone shows only from July 12 on. If I go to Google and make an entry for say July 4, it shows up immediately in the phone. Delete it in the phone and nothing happens on the online calendar.
Why is nothing prior to 7/12 showing up?????????
no problem, my stuffs syncs back and forth properly.
make sure in settings > sync account
you have properly configure the gmail account and have the GREEN sync button on, some times it turns off if it failed too many times to connect
NOW I have the solution!!! TAA DAAAAAAAAAAA!!!
At least it worked for me!
Removed facebook app and facebook account from Settings-Account and Syng...rebooted phone.
- Enabled Wifi
- Went to Settings-Account and Sync.
- Added facebook account again with SNS settings (syns interval) set to once a day.
- Made sure I saw the two arrows in the white cirkel spinning around indicating sync.
- Held my finger down to the home screen for 2 seconds to add a Android widget - Power control.
- Enabled Sync (the two arrows in the white cirkel spinning around indicating sync)
- Went to Contacts.
- Pressed Menu - Get Friends
- Next screen showed me my facebook account- Pressed it
- NOW I saw ALL my facebook contacts on my screen!
- Clicked CHOOSE ALL and then syn/save
- Checked in Contacts - Menu - Display Options,. that my Facebook account was checkmarked!
TAAAAAAAAAAAAAA DAAAAAAAAAAAA!!!!!
and in addition you can skip first 6 steps
mderm said:
and in addition you can skip first 6 steps
Click to expand...
Click to collapse
Also, if you for some reason like the Facebook app, it's perfectly fine to install it as long as you don't allow it to sync your contacts. TouchWiz contacts does the syncing just fine.
I think that they managed to fix the problem. I didn't do any of these steps, and still got a full facebook sync.
Sent from my GT-I9000 using XDA App
marthell said:
I think that they managed to fix the problem. I didn't do any of these steps, and still got a full facebook sync.
Sent from my GT-I9000 using XDA App
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Click to collapse
I haven't had problems with my facebook sync since the end of june, so I'm not even sure there has been a problem at all.
@stuckedinsweden: Thanks, my Twitter contacts sync wasn't working and I'd forgotten all about the get friends option. I just had to go to menu in Contacts and select get friends. The first few steps are unnecessary as mderm pointed out.
But I think the new contacts should be added automatically. I shouldn't have to use "get friends" every time I follow someone.
I am getting what seems to be a fairly common issue for people (via searching on Google) in excessive Exchange Services battery drain. The keep awake related to Exchange Services right now is about 3.5 hours, on a total of 4 hours of total time after taking it off. The phone has been awake the entire time I have had it on, due to Exchange Services. I also can see com.android.exchange and com.android.email show up constantly if I go into Developer Options and enable the Show CPU Usage. The oddest thing is that this did not appear when I first set up my Exchange email (to the same exact settings) when I got the phone a week or two ago, and only cropped up when I did a factory reset this weekend. I have already taken the following trouble shooting steps:
- removed and re-added the account
- removed account, cleared data and cache for exchange services, restarted, then re-added the account
- Switched to something other than push for sync frequency. This DOES fix the problem, however not having push is not, in my mind, a workable solution since I do have IM-like exchanges over email that require more real time back and forth. There was a reference on AndroidCentral with a user that switched to non-push for an hour, then switched back and push started working normally; for me this did not work (I left it on non-push overnight)
- Logged into OWA, manually removed account, then removed account/cleared data/restarted phone, then re-added the account. Note that I did this through the OWA system, I did not go into the Exchange Management Console (I do not have access to that) and remove/re-add the account.
- Disabled Tasks or Calendar sync. Neither works - its clearly related to the email portion of the exchange server sync.
- Removed Outlook.com app
I realize that I can use a third party app for Exchange, but then I will have completely segregated exchange calendar/contacts from the system calendar, and that is not something I want (i.e. I want to see gmail and exchange events side by side).
Hopefully the early adopters on this forum will have some good input regarding this issue. There is a fair amount of people out there asking for help on this problem, but some have it go away by removing/re-adding the account, but a good chuck of them appear to never solve their issue. Hopefully that is not me....
Solved my issue...this was what I did, for the record:
Remove the external memory card on my device (to prevent remote wipe from deleting the files on my external memory card – i.e. pictures)
Go into the Phone List on the Outlook Web Access and initiate a remote wipe
Step 2 obviously triggers a factory reset of my phone. Once that reset took place and I got the confirmation email, I removed my phone from the Phone List on Outlook Web Access per the email’s instructions. If you do not do this, then your phone will simply wipe and reset again when you try to reconnect to the exchange server
I re-set up my phone, re-downloaded all of my apps, and re-added the exchange account
Within step 4, this is what I did:
I am not sure this step is essential, but I did not select the option to allow Google to restore my backed up settings – I started completely fresh
Because I did not restore my backed up settings, I went through the process of re-setting up my phone, which took some time – probably about an hour or so since I was doing it off and on. During that time, Google may have pushed out other updates to my phone (I know from past experience that Google tends to do that when the phone is first set up). After that hour, I re-added my exchange account (using autodiscover)
I used the default settings at first when setting up the exchange account (default on my phone was 3-day sync of email, 50kb limit per email, and 2 week sync of calendar). After I saw that there was no more error loops causing the exchange services to run constantly, I changed this to my preferred settings (1 month email, no size limit, 6 months calendar, sync of sent items and my Axial subfolder in addition to inbox)
I am not sure if the order matters, but I reset-up my main phone settings before re-adding the exchange account, and re-added my apps after adding the exchange account.
The OWA interface where you can delete, execute remote wipe, etc, is simply the web address you use to log into your exchange email (i.e. it is not an admin tool). For me, it was the format owa.domain.com, but it will be different for every server. I was able to grab phone log and the OWA log both while I had the battery drain issue and after, and I have our IT guys looking into it. In the meantime, if anyone here is an IT expert, particularly an exchange expert and may find these logs to be useful in diagnosing the root problem, please PM me. A cursory glance of the logs confirms an error loop, with the server showing a lot of these errors:
Command_WorkerThread_Exception :
--- Exception start ---
Exception type: Microsoft.Exchange.AirSync.AirSyncPermanentException
Exception message:
Exception level: 0
HttpStatusCode: OK
AirSyncStatusCode: Search_TooComplex
XmlResponse:
<?xml version="1.0" encoding="utf-8" ?>
<Sync xmlns="AirSync:">
<Status>8</Status>
</Sync>
Exception stack trace: at Microsoft.Exchange.AirSync.SyncCommand.OnExecute()
at Microsoft.Exchange.AirSync.SyncCommand.ExecuteCommand()
at Microsoft.Exchange.AirSync.Command.WorkerThread()
Inner exception follows...
Exception type: Microsoft.Exchange.AirSync.AirSyncPermanentException
Exception message:
Exception level: 1
HttpStatusCode: InternalServerError
AirSyncStatusCode: ServerError
XmlResponse:
[No XmlResponse]
Exception stack trace: at Microsoft.Exchange.AirSync.RecipientInfoCacheSyncCollection.OpenSyncState(Boolean autoLoadFilterAndSyncKey, SyncStateStorage syncStateStorage)
at Microsoft.Exchange.AirSync.SyncCommand.SyncTheCollection(SyncCollection collection, Boolean createSubscription, Boolean tryNullSync)
at Microsoft.Exchange.AirSync.SyncCommand.OnExecute()
--- Exception end ---
Click to expand...
Click to collapse
and the Request Header is largely the same, except for the one that generates the loop has a line that says
Connection: keep-alive
Content-Length: 38
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Click to collapse
while the one after the fix says
Connection: close
Content-Length: 296
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Click to collapse
The phone side log looks very different between the one that constantly syncs and one that does not.