I just bought a Hero off craigslist. It worked fine at the dude's house. Of course, when I get home it won't turn on. Any ideas. I plug it in to charge and there is no light on the phone. Does a light normally light up when charging?
What are the chances that Sprint will replace the phone for me since it's under warranty? I don't even have Sprint service though. WIll I have to mail it in to HTC?
sounds like you're out of luck. normally a light on the left side of the front speaker comes on when its charging, could be a bad charger or cable though. good luck!
Go and get your money back from the guy you bought it from looks like he ripped you off.
If dude bails on ya. You can always try HTC. They don't care about the original purchaser...but they may defer you to sprint.
Try a mini USB cable to a computer if the stock charger aint workin for you. My HTC usb cable is starting to fall apart, so may be that or the inverter.
bond00 said:
I just bought a Hero off craigslist. It worked fine at the dude's house. Of course, when I get home it won't turn on. Any ideas. I plug it in to charge and there is no light on the phone. Does a light normally light up when charging?
What are the chances that Sprint will replace the phone for me since it's under warranty? I don't even have Sprint service though. WIll I have to mail it in to HTC?
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yeah a light cames on when chargin what hafspxgfpens when you plug it in to your computer are the water seals smudged to say? if a light is coming on thats good you might be able to fix it
Related
i purchased one of those backup batteries on ebay from china, after about 2 weeks it came in.
upon opening it i compared it to my battery, the new one said htc inovation on it but looked like a knock off counterfit to me. so before ever putting it in my phone i put it in the included charger and started charging it. once it was complete i tried changing batteries and as soon as i put it in my nexus one the little led at the top right started flashing from green to orange, the screen wouldnt even flicker. as long as this battery was in, even if i plugged it in it would do this. i left it plugged in over night.
i really dont wanna wait for a new one so im wondering if there is a way i could fix it. im going out on a limb and suspecting that the charger that came with it is the problem, as it seems to be some weird universal charger. so for the past few days ive had a led attached to the battery and it still i not dead. once its completely dead im going to try to charge it with my nexus.
any other ideas/insight you guys can give?
I know you can get a bit of info from /sys/kernel/debug/battery_log
I'm not 100% sure on how exactly to interpret that though.
I've also had what i assume is a dud battery from ebay. Exactly the same issue - flashing orange/green LED. I'm waiting for them to ship a replacement. I guess I'm not really that surprised. It's not like it's a genuine battery. I was kind of expecting problems with it i guess.
yeah it reminds me of those fake louie vutton purses you see on the streets in big cities, says htc on it but i doubt htc had anything to do with making it.
i bought one just like it for my g1 a year ago and it worked fine, still works to this day with no noticable difference from the legit one that i got it with.
i got a refund but i hate to let it go to waste i wanna try to fix it. when i hook it up to the led it shines so its obviously giving power, but every few seconds or so the led flashes, im not sure if this is the battery or the fact that i have the led taped to the diodes lol.
did you get one of those universal battery chargers with yours? i got one that you have to slide the connectors to fit the battery and i have a feeling its about as high quality as the battery. im wondering if that had anything to do with it?
that's what mine did when it got dunked in water....
did you dunk the whole phone or just the battery?
ive noticed that the phone flashes from orange to green if you try to turn it on while its plugged in without a battery in. perhaps it means insufficient power?
just a heads up, i put the new battery i got into the charger that was included in my first backup batty the charger is this one from this same seller
http://cgi.ebay.com/Multi-Purpose-B...wItemQQptZPDA_Accessories?hash=item3efc5b5855
not only did it destroy the new battery but it melted part of it after litterally 10 minutes of charging.
BEWARE of that charger and probably that seller as well
it probably would have burned my house down if i had not smelled it before walking out the door
iamwhoamnot said:
did you dunk the whole phone or just the battery?
ive noticed that the phone flashes from orange to green if you try to turn it on while its plugged in without a battery in. perhaps it means insufficient power?
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whole phone... it was tragic
Red MacGregor said:
whole phone... it was tragic
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i am so sorry for your lost.
rip
This is my 2nd phone....Im having an issue with charging. I plug my phone into be charged using my an HTC charger and the light that indicates that the phone is charging blinks from orange to green. When this happens the phone isn't charging. Any1 having the same issue or has any advice HELP PLEASE!!!
I think my wife's phone had the same issue. It would look like it was charging, was supposedly charging, yet it would shut off and die in the middle of the night. Or would be dead by noon, even though she hadnt really used it.
Tmo replaced her battery and she hasnt had an issue since.
That's the thing I've gotten a replacement battery and a replacement phone and Im still having the same issue....I shouldn't want to throw my phone @ the site of it...
kbryant2095 said:
That's the thing I've gotten a replacement battery and a replacement phone and Im still having the same issue....I shouldn't want to throw my phone @ the site of it...
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Does the little LED blink from green-orange even on the new phone? When you see that, it's the phone telling you there's a hardware issue with charging...either a bad batt or a bad charging circuit. Get the phone replaced. Make sure you demonstrate to tmobile the exact symptoms, and test the replacement as soon as you get it.
I'm on my phone now so I can't find the thread on this if there is one. I thought i was the only one with the issue, but I found an article on engadget.
I have a best buy protection but no best buy has any, anymore.
I'm going to make this quick, which was the best solution for getting a replacement? My 30 day ran out, and no best buys have any atm. I'm going to call like once a week and hope some get some in, and hope they don't lie about it.
Sent from my PC36100 using XDA App
Go to the store...
iNerd18 said:
I'm on my phone now so I can't find the thread on this if there is one. I thought i was the only one with the issue, but I found an article on engadget.
I have a best buy protection but no best buy has any, anymore.
I'm going to make this quick, which was the best solution for getting a replacement? My 30 day ran out, and no best buys have any atm. I'm going to call like once a week and hope some get some in, and hope they don't lie about it.
Sent from my PC36100 using XDA App
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Take it to the store to at least set them in motion to get you another. Also, another store might have one. Possibly a drive, but worth it. In any case the best thing to do is to let them see it and know about the problem.
my brothers and my phones were doing this as well. turned out it wasnt the usb port but it was his cable. the cables htc sends are pretty weak. ive gone through 2 so far. you could try a new cable. my evo has bungee jumped off my night stand a few times...wont charge right unless i put side pressure on cable...after new cable charges fine.
ive had the same thing just recently happen to me. i bought some cheap cables off of ebay and they worked for a week or so then my phone stopped charging and being recognized as being plugged in then i tried the cable supplied by HTC and same thing! Now, its very sporadic. None of the cables i have work in the front usb ports (1 in a separate installed card reader and 2 infront of the case), SOMETIMES the HTC cable will work with the ports in the back and the only time i can get a consistent charge and data signal to the computer is through a powered usb hub(power cord to the wall) with the HTC cable, one of the cheap chinese cables i shortened fro 3 feet to about 2 and another small cable (maybe 1-1.5ft) cable i got in desperate times at microcenter. The fact that in consistently works in the powered hub tells me that somehow, something with the amperage needed to register as plugged in or charged has changed or gone wrong on the Evo side because my machine is a well built custom build computer and i tested it in 2 other high-end custom builds i did for friends of mine and i have the same problem through all of their usb ports as well, so i know its not my motherboard giving me lip. i would like to here another statement from HTC soon about this as more people start becoming more vocal about this issue.
BTW, this literally started happening to me 2 days ago and i got mine on release day. HW REV: 02
It seems all too strange to me that this little incident surfaces on the internet basically the EXACT same time i experience it. Sounds like a little quality control in some parts used in the charging circuit got over looked and we have the same part going at about the same time for alot of people.
Wow, you are the first person that I have seen complain about this:
http://www.engadget.com/2010/08/23/htc-evo-4g-suffering-occasional-micro-usb-port-issues/
I must change the comment I made there now.
Evidently on the last update they changed something vital. Mine won't charge via the computer at all. It just stays at whatever percentage it's presently at. It won't drain either though. I've tried three different batteries too. All the same thing. The only way I can charge is by plugging it into the wall socket.
badong1050 said:
my brothers and my phones were doing this as well. turned out it wasnt the usb port but it was his cable. the cables htc sends are pretty weak. ive gone through 2 so far. you could try a new cable. my evo has bungee jumped off my night stand a few times...wont charge right unless i put side pressure on cable...after new cable charges fine.
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Ditto the included cable stopped working within 2 weeks, and I've gone through 3 car chargers. I have yet to get a good micro usb charger/cable they are all junk
Wouldn't you know it... As soon as I post something about it, it starts charging again. It charges really slow though. It's taken four hours to charge from 62% to 82% via the computer. It's not even worth it. I'll just have to charge it via the wall plug.
I kind of had the same issue today after installing a new ROM. I removed the HTC Sync earlier to get Revolked 3 working. But after that my phone USB cord wouldn't charge, or even connect. It would for a few seconds, then it would just act like it wasn't plugged in. But installed the HTC Sync again, and was back to normal where my PC would charge the phone.
Hopefully this insight helps someone.
AcIdC0R3 said:
Wouldn't you know it... As soon as I post something about it, it starts charging again. It charges really slow though. It's taken four hours to charge from 62% to 82% via the computer. It's not even worth it. I'll just have to charge it via the wall plug.
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Thats because it "trickle" charges via the USB.. This is why they say if you are having battery issues to charge your phone this way.
Yeah I have the same problem with my phone not charging I was transferring files back and forth and after that it started messing up and I have to put the phone In a weird position for it to charge...very slowly might I add...very weird though that this started at the same time endgadget posted up the article
Sent from my PC36100 using XDA App
My USB chord and charger wont work with my vibrant. It turns on and everything when placing a charged battery in it but it wont charge it. My USB port is really really loose and I need to know how to make it tighter.
Additional information: I'm 100% sure it isn't the rom or the charger I'm using. The problem is the USB port.
dcaples002 said:
My USB chord and charger wont work with my vibrant. It turns on and everything when placing a charged battery in it but it wont charge it. My USB port is really really loose and I need to know how to make it tighter.
Additional information: I'm 100% sure it isn't the rom or the charger I'm using. The problem is the USB port.
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I had a issue like this, it was the cord I went to a local computer store and got another cord for 5 bucks that was longer and it doesn't wiggle at all. My sammy cord really only lasted about a month then it cracked at the mini hdmi part and was loose.
Sent from my SGH-T959 using XDA Premium App
If you mean the port on the phone being loose i had this happen on a Blackberry and I ended up doing a insurance claim and getting a replacement. Now of you still inside one year since purchase call up T-Mo and they should replace it.
Sent from my CM7 Powered Vibrant
archie53 said:
If you mean the port on the phone being loose i had this happen on a Blackberry and I ended up doing a insurance claim and getting a replacement. Now of you still inside one year since purchase call up T-Mo and they should replace it.
Sent from my CM7 Powered Vibrant
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Well the problem with this is I've installed an FFC and had to scrape the paint out of the inside of the phone. You can clearly see the hole and I don't know how to cover it back up.
dcaples002 said:
Well the problem with this is I've installed an FFC and had to scrape the paint out of the inside of the phone. You can clearly see the hole and I don't know how to cover it back up.
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Do you know how to solder?
No but I'm a quick learner... Besides, how hard could it be?
So all this happened sometime during the night of 7/1 & morning of 7/2. I noticed when my alarm went off on my phone, my phone was EXTREMELY HOT. Very uncomfortable to the touch. However the battery was at 100%. Not really thinking anything of it, I used it as normal and when bedtime rolled around, I plugged it back in the stock cable & charger. No "beep" indicating it's charging. No change to the battery icon. I started troubleshooting and testing it with different cables/different charger combinations. My phone would not charge at all but everytime I connected a charger to it while it was turned on, it started getting very hot.
I eventually just turned the phone off and attempted to charge it again. When it's off, it won't charge (but won't overheat).
I did notice that when I used another charger (that had an LED indicator of when it was charging), it would completely go off when I plugged my GS4 to it.
I'e never used any other charger with my GS4.
Any ideas WTF is going on?
Faluzure said:
So all this happened sometime during the night of 7/1 & morning of 7/2. I noticed when my alarm went off on my phone, my phone was EXTREMELY HOT. Very uncomfortable to the touch. However the battery was at 100%. Not really thinking anything of it, I used it as normal and when bedtime rolled around, I plugged it back in the stock cable & charger. No "beep" indicating it's charging. No change to the battery icon. I started troubleshooting and testing it with different cables/different charger combinations. My phone would not charge at all but everytime I connected a charger to it while it was turned on, it started getting very hot.
I eventually just turned the phone off and attempted to charge it again. When it's off, it won't charge (but won't overheat).
I did notice that when I used another charger (that had an LED indicator of when it was charging), it would completely go off when I plugged my GS4 to it.
I'e never used any other charger with my GS4.
Any ideas WTF is going on?
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Can you give us any insight on the phone such as any custom flashes or possible root permissions to apps that might affect the battery?
Most likely than not the battery might be fault, I highly doubt it would be anything else unless it's flashes with a certain kernel or rom that might have a bug or two.
L1qu1d said:
Can you give us any insight on the phone such as any custom flashes or possible root permissions to apps that might affect the battery?
Most likely than not the battery might be fault, I highly doubt it would be anything else unless it's flashes with a certain kernel or rom that might have a bug or two.
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Oh. Sorry about that. This phone is as stock as it gets. Nothing custom about it.
I talked to AT&T Chat this morning and they said they think it's the battery. I've never really heard of a battery preventing a charge problem, but that's what they told me it was.
The crappy part is, they are sending me a battery first (and if that doesn't work), they told me to call them back to have the phone replaced. What's worse is if it isn't a battery problem, I'm out a phone for the entire weekend until Monday or Tuesday.
Faluzure said:
Oh. Sorry about that. This phone is as stock as it gets. Nothing custom about it.
I talked to AT&T Chat this morning and they said they think it's the battery. I've never really heard of a battery preventing a charge problem, but that's what they told me it was.
The crappy part is, they are sending me a battery first (and if that doesn't work), they told me to call them back to have the phone replaced. What's worse is if it isn't a battery problem, I'm out a phone for the entire weekend until Monday or Tuesday.
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I think in most cases (i don't know AT&T) they send you a replacement and ask you to ship your phone into the box your new phone came in.
Either way I would think that it is the battery especially with your phone overheating while charging Of courses there are cases where the plug or cord is at fault so you might want to give those options a try as well.
L1qu1d said:
I think in most cases (i don't know AT&T) they send you a replacement and ask you to ship your phone into the box your new phone came in.
Either way I would think that it is the battery especially with your phone overheating while charging Of courses there are cases where the plug or cord is at fault so you might want to give those options a try as well.
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I might want to try that option (get a new phone) despite them sending me a battery first. I'll call them back.
My phone has about 15% left (I turned it off after I realized I couldn't charge it for troubleshooting purposes). I notice now that the phone gets really warm (around the camera flash) when on. This is without it being plugged in and only turned on.
I've tried 2 other chargers (A Griffin and a Belkin that I use for my other phones for work) and none of them charge my GS4. When I plug it into my Motorola Droid Razr (work phone), it charges that just fine. This is really frustrating. Any other weekend would be fine, but it's the freaking 4th of July weekend and I won't have a phone for the entire holiday.
Thanks man, going to call AT&T to see if I can sweet talk the rep to just send me a new phone. The battery is scheduled to come Friday, so maybe they can ship the phone that quickly.
Faluzure said:
I might want to try that option (get a new phone) despite them sending me a battery first. I'll call them back.
My phone has about 15% left (I turned it off after I realized I couldn't charge it for troubleshooting purposes). I notice now that the phone gets really warm (around the camera flash) when on. This is without it being plugged in and only turned on.
I've tried 2 other chargers (A Griffin and a Belkin that I use for my other phones for work) and none of them charge my GS4. When I plug it into my Motorola Droid Razr (work phone), it charges that just fine. This is really frustrating. Any other weekend would be fine, but it's the freaking 4th of July weekend and I won't have a phone for the entire holiday.
Thanks man, going to call AT&T to see if I can sweet talk the rep to just send me a new phone. The battery is scheduled to come Friday, so maybe they can ship the phone that quickly.
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I'm not the biggest tech guy when it comes to phones but I think around the flash area is where the battery connectors are (where they make contact with the phone), so that might result in it getting warm. Although with you not charging it it can still be the battery being faulty.
I would call them back and try to exchange the full phone just to be on the safe side. I still think it is the battery but if your under warranty why let it go to waste?
This happened to me with an HTC Sensation back in 2011. They sent me another battery and it still did this. This could be a common defect among logic boards. Anyway, I get a warranty replacement right away. In your case, it won't matter what rom your using, it will always do this.
L1qu1d said:
I'm not the biggest tech guy when it comes to phones but I think around the flash area is where the battery connectors are (where they make contact with the phone), so that might result in it getting warm. Although with you not charging it it can still be the battery being faulty.
I would call them back and try to exchange the full phone just to be on the safe side. I still think it is the battery but if your under warranty why let it go to waste?
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MattMJB0188 said:
This happened to me with an HTC Sensation back in 2011. They sent me another battery and it still did this. This could be a common defect among logic boards. Anyway, I get a warranty replacement right away. In your case, it won't matter what rom your using, it will always do this.
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Thanks guys. I did what you said on Wednesday and AT&T is sending me another phone. Should arrive sometime today. My phone's been off for 3 days now. But with about 10% charge left, I'm curious about something.
Do you have suggestions on how I can make a backup/copy my settings from my old phone to the new one? Remember, my port isn't working. So not sure if this is even possible.
Faluzure said:
Thanks guys. I did what you said on Wednesday and AT&T is sending me another phone. Should arrive sometime today. My phone's been off for 3 days now. But with about 10% charge left, I'm curious about something.
Do you have suggestions on how I can make a backup/copy my settings from my old phone to the new one? Remember, my port isn't working. So not sure if this is even possible.
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Best bet would prob be to see if you can get an app quick that backs up everything onto the SD card and swap the SD cards when the phone arrives. Or manually back up what you can to SD (pictures, songs etc) using apps like ES manager etc
PLEASE! Im experiencing same issue with my phone, any solution?
I purchased a defective sgh-i747m (Canadian version of the s4) and, when I connect the phone to as charger, the area where the charging cable connects to the motherboard gets extremely hot. When I try to boot the phone with a good battery, the Samsung logo appears, then the phone turns off. Can't seem to get the phone to charge the battery without getting really hot. Only solution I found was changing the motheboard.
i just got this problem today and a bad time because im leaving in a week, but i decide to leave with out a battery for a couple days see if that does anything