Database Users

Blank Screen

Please help! I installed one nasty software and my screen is now blank, i want to hard reset but which buttons to press and hold?

hold both volume buttons on the side, and pres the power button, now it wil start in hard reset mode

WendigoNL said:
hold both volume buttons on the side, and pres the power button, now it wil start in hard reset mode
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Thanks very much.

what 'nasty' program was this so we can all avoid it?

Can't HARD RESET my Diamond2...

Hi all, guys. So, the problem is the following...
I need to hard reset mi topaz, but the VolUP + VolDown + PowerON method doesn't work. The 1234 method can't be performed since I can't access start menu. I didn't try the VolUP + VolDown + RED button when Topaz is turned on.
I think it's strange that method 1 doesn't work. It boots normally, like ignoring I'm pressing the two Volume buttons...
Any suggestion, solution, guys?
Thanks in advance!

The RED button method worked, but It's strange why the VolUP + VolDown + PowerOn method is still not working...

the soft reset and power buttons do the same thing, it just reboots the phone, and while phone starts to boot, before splash screen appears, is when you have to hold the volume keys.
So it would be;
Power on, THEN hold both volume keys immediately before device starts to boot,
or
Hit soft reset, THEN hold both volume keys immediately before device starts to boot

Did you do exactly this?
To perform a Diamond 2 hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:

Bruce Inman said:
Power on, THEN hold both volume keys immediately before device starts to boot
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This doesn't work. I think you got it mixed up.
ArtieQ wrote the correct way.

No, it works, you just aren't fast enough.
It's just different ways to get to the same place.
The point is, volumes must be pressed as device begins to boot.
I just soft reset and press them and it always works for me.

Bruce Inman said:
No, it works, you just aren't fast enough.
It's just different ways to get to the same place.
The point is, volumes must be pressed as device begins to boot.
I just soft reset and press them and it always works for me.
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That's right! Thank you Bruce Inman, IT WORKS!
But the ArtieQ method is the one I always used... and the one that usually worked... but anyway, NOW IT WORKS! Thanks Bruce again!

Factory reset!

Need serious help.
I ****ed upp , i think manila files wont load properly so now after pin number login my screen is blank(just backround pic).. No acces to menues. Is there a way to do a factory reset whitout using standars menus buttons?

steps to hard reset:
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
"This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel."
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

Awesome!
Thanks man.. almost cried there for a sec..

hd2 won't start, freeze

hi
my hd2 won't start, it freeze when the htc logo appear, i have reset it by holding down the volume buttons but that didn't helpt. is there anyone who knows what to try then, to make it work again

fischerben said:
hi
my hd2 won't start, it freeze when the htc logo appear, i have reset it by holding down the volume buttons but that didn't helpt. is there anyone who knows what to try then, to make it work again
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Hard reset.

kurt-willems said:
Hard reset.
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yes but how, when i can't start it up

fischerben said:
yes but how, when i can't start it up
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Attention this will brings your installation beck to factory mode.
Reset via phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a Hard reset by using buttons on the phone.
- With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
- While holding the volume buttons, press the END/POWER button briefly and then release it.
- When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
- Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.

kurt-willems said:
Attention this will brings your installation beck to factory mode.
Reset via phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a Hard reset by using buttons on the phone.
- With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
- While holding the volume buttons, press the END/POWER button briefly and then release it.
- When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
- Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
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Click to collapse
i wrote that i have tried that, and it didn't help

did you do anything before this happened? (your first post is typically bare of any facts) like flash a new rom? If so what? Does it show the RGD info bottom left on the screen it hangs on? You said you tried hard reset but it didnt work, , do you mean it didnt work, or it worked but didnt fix it?

samsamuel said:
did you do anything before this happened? (your first post is typically bare of any facts) like flash a new rom? If so what? Does it show the RGD info bottom left on the screen it hangs on? You said you tried hard reset but it didnt work, , do you mean it didnt work, or it worked but didnt fix it?
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i hard reset it but it didn't fix it. i have ran froyo nexus one on it for a couple of weeks and the last week i tried hyperdroid. but after i have installed hyperdroid, sometimes it just restart by itself i have read other who got the same problem.but sometimes it it did not reboot again, there was only a white screen, and then i have to soft reset it a couple of times until it reboot correctly. but then the last 2 days it got worse with the reeboting and now it can't boot

you must update your rom with your sd card without boot to windows..(i know u can't it's for this reason than i say that)
but i dont understand how do it.. sorry search on this forum

HTC Hd2 /What to do ?

Hi, what can I do if my phone won't start up ??
I want to open it but the display doesn't turn on, I've tried this thing , but it doesn't work ..
"To perform a hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel.
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset."
After I do this I hear the start up sound and my keys flashes(lights)
What can I do please help !! Thx

the screen is knackered.....
you can either try and replace it yourself or send it fire repair.....
try warranty replacement.....